Resume COMMUNICATION AND MARKETING Education: September 2009 – June 2013 Telecom Business School, Evry (France) Master of Science International Marketing & Strategy - Global Information and International Marketing - International Business & Supply Chain Management - Designing E-Business Strategies & Strategy Simulation - Leadership - Strategic Marketing in the Information Age - Information Technology and Total Quality Management September 2007 – June 2009 Lycée Saint Félix, Nantes (France) Bachelor’s Degree, International Trade - Import / Export & Operations Management - Economics - International, European & French Trade Law - Management of relationships in a multicultural context - Business intelligence Internships August 2012 – January 2013 L’Oréal Produit de Luxe PCI, Levallois (France) Digital project manager assistant 1) Creating & management content for social medias: community management + CRM for 2 fragrance brands 2) Management & monitoring of brand editorial line on brand websites + maintaining brands identity 3) Project management of digital communications 4) Monitoring and coordination of media campaigns, editorial assistance, briefs with digital agencies. 5) Validation process and analysis + reports of media plans, & operations 6) Analytics, Ads, ROI, SEM, SEO etc. February 2012 – July 2012 Bouygues Telecom, Issy Les Moulineaux (France) Communication & Marketing assistant (B2B) 1) Follow-up of marketing projects • Customer Marketing: Customer segmentation studies • Market analysis: research and analysis of relevant data for a better understanding of market trends • Competitive Intelligence: positioning and strategy of competitors and players 2) Participation in the development and implementation of the communication strategy • Develop new communication tools to make the business known (Press Release, Forums, blogs etc.) • Organize events and participation in fairs • Optimize existing tools to help other business services to prospect (PowerPoint / brochure advertising / Films) • Creation, web content writing and update of website content • Promotion of new products and features July 2011 – December 2011 Lets Go Surfing, Sydney (Australia) Communication & Marketing assistant 1) Digital marketing & community management 2) Customer Communication Management 3) Organization of the participation to exhibition Event 4) Business Expo 2011 (August 2011) 5) Updating of communication medias + databases 6) Analytics, Ads, ROI, SEM, SEO etc. January 2009 – Mars 2009 Cotecna GmbH, Düsseldorf (Germany) Logistic assistant Follow-up of exports to Africa 1) Coordination of applications for certification 2) Inspection of documents, quotes, customs elements, price analysis 3) Physical inspection of shipments / shipments to Africa 4) Certification April 2008 – June 2008 Excendia Inc., Montreal (Canada) Commercial assistant 1) Market research to identify potential targets 2) Prospecting in the U.S. and Asia 3) Research & voice recording studio for the phone assistant (company product) 4) Updating of communication media and databases 5) Trial user of the beta version of company's offer IT Skills: Languages: JAVA (beginner) Operating Systems: Unix, Windows & Mac Social Medias, Mailchimp, Blogs (Wordpress, Tumblr), Tigerlily, Google Apps (Mail, Documents, Analytics), Ads Software Microsoft Office, Outlook, Open Office, Keynote, Power Point, Access, Photoshop (operational skills) Languages: French - Native English - Full professional proficiency (C1 – CEFR / TOEIC June 2012 945/990) German - Elementary proficiency (B1 – CEFR) Chinese – Beginner Arabic - Understanding of Moroccan Dialect