Martin Seef
1Aberfoyle Cresent, Suite 1008
Etobicoke,, Toronto, Canada, M8X 2X8
Egypt Cell + 20 + 16- 648-4642
Egypt Home +20 – 64 -322-6005
martinseef@hotmail.com
To Whom It May Concern
Your need for a top-performing Hotelier is an excellent match to my qualifications and experience in the
Hospitality Industry. In reviewing my resume, you will note my extensive background in management. I
have directed all operations of four and five star hotels and resorts, overseen up to Fourteen department
heads. My background also includes developing budgets, designing hospitality-training programs, and
ensuring positive guest relations.
Among my strengths are excellent leadership abilities and strong communication skills; Combined with my
dependability and dedication, these qualities should enable me to make a valuable contribution to your
organization.
Additionally, I offer excellent troubleshooting abilities, strong analytical skills, excellent organizational
abilities and strong team-building skills together with my commitment to personal and professional growth.
I would appreciate if you would please accept the enclosed resume for your review; my objective is not
just a position of responsibility, but the opportunity for a job satisfaction in utilizing my strengths to the
fullest extent. I am hard working, a self-starting individual with a professional attitude towards my work. I
eagerly accept a challenge and feel that my background, coupled with interpersonal and communication
abilities provide me with the skill necessary to make a real contribution to your organization. The enclosed
resume should give you an overview of my professional life to date.
In addition to a Diploma in hotel management I have a Bachelor of Arts degree in Business Administration,
as well a Master of Business Administration MBA also I possess the highest designations in the hospitality
industry as Certified Hotel Administrator, CHA, Certified F&B Executive, CFBE, Certified Room Division
Executive, CRDE. While at university and then following in my practicum and then practical experience I
have developed a lifelong learning philosophy in hospitality.
In conclusion I would appreciate a personal interview to discuss a career opportunity with your
organization; I can be contacted by telephone or by e-mail, which is provided above.
Thank you for your kind consideration.
With Pride in Hospitality;
Martin Seef, CRDE, CFBE, CHA, MBA.
Enclosure: Resume
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CURRICULUM VITAE
Martin Seef, CRDE, CFBE, CHA, MBA.
1 Aberfoyle Cresent, Suite 1008
Etobicoke, Toronto
Egypt, Cell 016-648-4642
Egypt, Home 064-322-6005
Canada, M8X 2X8
martinseef@hotmail.com
PERSONAL DATA
Citizenship:
Canadian
Marital Status:
Married, no children
Languages:
English, French, Italian, Arabic
OBJECTIVE
To obtain a senior responsible management position, which enables me to utilize my skills, abilities and
expertise to contribute towards the success of the organization, To increase and develop the level of guest
services, to manage all aspects of the operations both administrative and operational functions and to create
a working environment that support organizational and brand values.
Personal
Highly motivated Team-oriented, Management professional, Strong analytical skills, Able to quickly
identify problems and successfully implement solution, Ability to work well with other and achieve team
goals, Bringing successful years of hospitality expertise from around the world and had senior management
position from five different continents.
Specialized Skills
European trained, Multi unit management experience, proven ability to work with people from all culture at
all level and from all area of organization, Capable of handling high volume business.
Highlights
Seasoned operator with divers senior hotel management experience , Proven expertise in 4 & 5 stars hotels
& resorts , Extensive knowledge of all aspects of hotel and resort operations, Solid financial knowledge ,
Hands on experience, Committed to excellence , Motivator & Diplomat.
EMPLOYMENT PROFILE
Fantasyland Hotel ****
Edmonton, Alberta, Canada
January 2007 To December 2011
Executive Assistant General Manager / Resident Manager
Overseeing the operation of 355 them room attached to the world largest indoor shopping and
entertainment complex with over 16,000 guest per month and annual occupancy of 95%, the hotel
boasts one of the highest occupancies in North America, over 27,000 square feet of meeting and
convention space, 5 F&B outlets, directly managed 14 department heads and 550 employee, acting
GM during GM absence.
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Grotto Bay Beach Resort ****
Hamilton Parish, Bermuda
June 2003 – January 2007
Director of Operations
201 rooms completely renovated, full service resort, spreads over 21 lushly landscaped acres along the
water edge, six food & Beverage outlets, banquet facility up to 1600 guest, responsible for the entire
operation of the resort, weekly training, budgeting, forecast, business plans, monitor revenue and control
cost on a daily basis promotion, menu making, purchasing, pre-meal meeting and scheduling, plan to
execute improvements, member of the Executive team.
Intercontinental Hotels & Resorts IHG *****
Intercontinental Toronto Center, Toronto, Canada
January 2000 – June 2003
Director of Special Project ( Opening Team )
A 600 deluxe rooms hotel, with four food & beverage outlets, twelve meeting room and large ballroom
with a capacity of 1200 guest, full service hotel located in the heart of Toronto financial district connected
to the largest convention center in Canada, responsible for the conversion from Crowne Plaza Toronto
Center to Inter-Continental Toronto Center, member of the Executive Comity, acting GM in the GM
absence, reporting to The General Manager.
Award winner, hotel of the year and Torchbearer award by Holiday Inns World-Wide, Five Diamond
award by AAA for fine dining and specialty restaurant.
Trade winds Resorts, Caribbean Island ****
Jolly Beach Resort Antigua, WI, Antigua
September 1998 – December 2000
Director of Operations (Opening team)
A 470 rooms and 50 villas, full service resort with six food & beverage outlets, banquet facility up to a
2000guest, located along the water edge with 2 mile beach. The resort was classified as the largest resort in
the Eastern Caribbean Islands, close proximity to casino and many different ethnic restaurants and
shopping Centre, including helicopter pad for Island tours, responsible for the conversion of the resort and
day to day operation, member of the Executive Comity, acting GM in the GM absence.
Tower Group For Hotels , Resorts & Cruise Ship
South Sinai Peninsula, Sharm El Sheikh, Egypt
July 1996 – August 1998
Group General Manager & Assistant to the Chairman ( 3 Opening team )
Six full service resorts located along the pristine South Sinai Peninsula Red Sea, a total of 1000 deluxe
rooms and two five stars cruise ship on the Nile , responsible for profitability of the six resorts, oversee the
sales & marketing, budget preparation, revenue generation, profit and loss implication, implement S.O.P,
manage quality process, develop business plan, implement improvement plan, contract with tour operators,
support development of training, manage budget to meet business objective, development of business
strategies for the four resort, reporting to the President / Chairman
Intercontinental Hotels Group, Asia Pacific*****
Crowne Plaza Jakarta, Indonesia*****
Executive Assistant Manager / Food & Beverage ( Opening team )
June 1995 – July 1996.
Member of the opening team, first Crowne Plaza in the Fareast and Indonesia, a deluxe 375 rooms hotel
locate in the heart of the financial and entertainment, five F&B outlets, banquet facility up to 3000 guest,
responsible for the leadership, management & financial success of the operation, implement policy &
procedure required for the opening, recruiting of department head, develop business plan and promotion,
manage budget to business objective, monitoring service recovery, maintaining cost with budget, involved
in all guest service area, set-up & implement S.O.P for each department, member of the Executive comity,
acting GM in the GM absence, reporting to the General Manager.
Award winner, Hotel of the Year by Holiday Inns International.
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Intercontinental Hotels Group, the Americas IHG
Crowne Plaza, Toronto Centre, Toronto, Canada****
June 1994 – June 1995
Director of Operations (Conversion team)
Crowne Plaza Toronto Center, a 600 luxury rooms, located in the heart of Toronto’s entertainment and the
financial district, adjacent to the Toronto Metro Convention Center, responsible for the conversion,
financial planning, business plan, budgeting, management of the financial success for the operation,
marketing and development plans, training and recruiting, involved in local community, maintain cost with
budget, work closely with all department heads to develop and implement operational strategies throughout
the hotel that support achievement of each department and hotel’s goals, member of the Executive
Commute, acting GM in the GM absence, reporting to the General Manager.
Award winner from Holiday Inns World-Wide, Hotel of the Year, Torchbearer award, Diorama award, best
fine dining by AAA.
Moscow Aerostar Hotel *****
Moscow, Russia
May 1992 – May 1994Director of Operations ( Opening team )
Transferred from Crowne Plaza Toronto Airport, member of the opening team.
A 450 Deluxe rooms, located in the financial district of Moscow. First Canadian and Western hotel to open
in Russia, five star full service hotel with four F&B outlets, responsible for the entire operation and the
opening of the hotel, involved in all guest contact areas, financial planning implement S.O.P, development
of training, profitability of operation, recruiting & Training, assist to maximize revenue by developing and
implementing the sales and marketing plan, Acting GM in the GM absence, reporting to the General
Manager.
Award winner by the Russian Tourism, Best F&B over all in Moscow.
Intercontinental Hotels Group, IHG*****
Crowne Plaza Toronto Airport, Toronto, Canada
January 1991 – May 1992
Executive Assistant General Manager (Opening team)
Transferred from Radisson Plaza Hotel & convention center, Member of the conversion team
A 450 rooms Holiday Inn, converted to a luxury Crowne Plaza Hotel, first Crowne Plaza Hotel to open in
Canada, located in the heart of the airport strip, eleven meeting rooms and ballroom capacity up to a
1000guestx with four F&B outlets, responsible of the conversion and the profitability of the property,
oversee all operation, developing and coaching associate to ensure guest satisfaction,
Work with executive team to continually improve hotel operation, monitor cost daily, budgeting and
business plan, and publicize the hotel through development and implementation of public relation strategy
by building a network within the community, member of the Executive comity, acting GM in the GM
absence, reporting to the General Manager. Award winner by Intra Travel Best Hotel of Quality & Service.
Intercontinental Hotels Group *****
Crowne Plaza Hotel & St John’s Convention Center
January 1990 – January 1991
Executive Assistant Manager & Director of St John’s Convention Center
Member of the opening team, Transferred from Crowne Plaza, Winnipeg, Manitoba, Canada
First Radisson Plaza Hotel to open in Canada, a luxury 300 rooms hotel with the largest convention facility
in the Maritime, four F&B outlets and conventions facility up to 3000 guest with 14 meeting rooms,
responsible for the opening, implement improvement plan, business plan, budgeting, market plan,
promotion, leverage system-wide expertise and resources where possible in order to incorporate best
practices and deliver service on a cost effective basis, control cost, member of the Executive comity, acting
GM in the GM absence, reporting to the General Manager.
Award winner, Hotel of the Year by Radisson International.
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Intercontinental Hotel Group, Beaufort International Hotel, Holiday Inn*****
Darwin, NT, Australia
November 1988- January 1990
Executive Assistant Manager ( Opening team )
A 300 luxury rooms hotel, full service, eight F&B outlets, banquet facility up to 500 guest, responsible for
the day to day operations, financial planning, business plan, budgeting, oversee all operation, quality
management, manage budget to business objective, maintaining costs with budget, promotions, support
training and development, implement S.O.P, involved in local community, improvement plan, member of
the Executive committee, acting GM in the GM absence, reporting to the General Manager
Award winner, Gold Plate Award by the Australian Catering Institute. Best fine dining
Intercontinental Hotels Group, IHG
St John’s Newfoundland, Canada
June 1987 – November 1988
Executive Assistant General Manager & Director of St John’s Convention Center
A 300 deluxe guest room, four F&B outlets and convention facility up to 3000 guest (Opening Team)
Intercontinental Hotels Group, IHG
Crowne Plaza Winnipeg Downtown, Winnipeg, Manitoba, Canada ****
May 1986 – April 1987
Rooms Division Director (Conversion team)
Transfer from Intercontinental Hotel Group, Middle - Eastern Division
Member of the conversion team, A 413 Deluxe rooms hotel adjacent to Winnipeg convention Center, full
service hotel located in the heart of Winnipeg financial and entertainment district, fifteen meeting rooms,
ballroom capacity up to 2000 guest, responsible for the renovation plan, oversee the room division
operations, implement the S.O.P, budgeting, control cost, training, ensure cost in line with budget,
maximize profit, community involvement.
Member of the Executive committee, Acting GM in the GM absence, reporting to the General Manager.
Award winner for best overall from Manitoba Hotel Association, best fine dining, best menus, best service,
and best overall
Intercontinental Hotels Group, IGH, Africa & Middle Eastern Division*****
Holiday Inn Yanbu, Holiday Saudi Arabia & Holiday Inn Manama Bahrain
June 1983 – April 1986
Executive Assistant Manager / Food & Beverage Director (2 Opening team)
Holiday Inn Yanbu 200 luxury room hotel, full service with three F&B outlets and banquet facility up to
800 guest, Holiday Inn Jeddah, Saudi Arabia a Deluxe 300 rooms, full service hotel with a banquet facility
up to a 1000 guest and four F&B outlets, member of the opening team, Holiday Inn Manama, Bahrain a
300 Luxury hotel with 4 F&B outlets and banquet facility up to a 1000 guest, responsible for oversee the
entire F&B operation, promotion and marketing, recruiting, budgeting, develop training, manage budget to
business objective, cost control and profitability, payroll control, member of the Executive committee,
acting GM in the GM absence, reporting to the general manager, District Director, transferred to Holiday
Inns of Canada
Fairmont Hotels & Resorts
MacDonald Hotel, Edmonton, Alberta Canada ****
May 1981- June 1983
Director of Banquet
In charge of the Government House of Alberta
A 451 room hotel, building was protected by the Heritage Group, built in 1919 in the old style of a chateau,
ten meeting rooms, two ballrooms capacity up to 2000guest responsible for the services of all function in
house and outside catering, payroll control, development, recruiting, training maximize profit with budget,
scheduling, inventory control, perform all guest contact activities, member of the executive committee,
report to the Director of Convention and Catering.
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Ramada Inn Hotel ****
Montreal, Quebec Canada
December 1977- May 1981
Restaurants Manager/Assistant Food & Beverage Director
A 205 rooms. Located in financial district of Montreal downtown, with three F&B outlets and banquet
facility up to500 guest, supervise all dining and catering area, scheduling, payroll, training, F&B
promotion, managing service standard, assist in financial budget of the F&B department, inventory control.
Montreal Airport Hilton *****
Montreal, Quebec Canada
March 1974- November 1977
Head Waiter Room Service, Fine Dining Room, All day Restaurant & Lounge
A 494 rooms, Airport location, a very busy F&B operation, 5 F&B outlets and banquet facility up to
1000guest , full service hotel, started as a waiter than promoted to a Captain in the up skill Fine dining
room, French and Russian service, provide the high quality of service and exceed guest expectation.
Europian TRAINING & APPRENTICESHIP
Hotel Baur Au Lac, Zurich, Switzerland*****
Hotel Storchen, Zurich, Switzerland*****
Doldare Grand Hotel, Zurich, Switzerland *****
Hotel George V, (Four Season Hotel) Paris France*****
EDUCATION
1995 Master of Business Administration, MBA
1979 Bachelor of Science in Commerce, B.Com
1972 High Diploma, in Hotel Management
McGill University, Montreal Quebec Canada
Concordia University, Montreal, Quebec, Canada
Hotel Institute, Montreux, Switzerland
PROFESSIONAL DESIGNATION
Educational Institute of the AH & LA, Michigan USA
1993 Certified Hotel Administrator, CHA
1990 Certified Room Division Executive, CRDE
1990 Certified Food & Beverage Executive, CFBE
Hospitality Specialization
Educational Institute of the AH&LA , Michigan, USA
2000 Resort and Development Management
2000 Human Resources Management
1992 Engineering & Facility Management
1991 Marketing & Sales Management
1991 Accounting & Financial Management
1991 Hospitality Law
CAREER DEVELOPMENT
Holiday Inn University
1984 General Manager Program
1983 Food & Beverage Manager Program
1994 Hotel Opening
1994 Meeting Planer Specialist
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Executive Development
Cornell University, Ithaca, NY, USA
School of Hotel Administration
Summer Courses 1994
Capturing Business & Leisure Group Sales
Negotiation in the Service Industries
Decision Making in Marketing Strategy
Conference Center Management Function & Operations
Marketing Management
Financial Management
Opening, Pre-opening & Conversion Experience
Member of the opening, pre-opening and conversion of 15 Hotels & Resorts from around the world
Additional Information
During My careers I had the pleasure to organize and supervised functions, meetings, receptions,
dinner and international convention for the world leaders and high government officials
Affiliations
Over the years have been active member in: Skall Club, Chaine De Rotisseurs, American Hotel &
Lodging Association, Australian Catering Institute, Marketing Association Network, Hospitality
Sales & Marketing Association, International Travel & Tourism Professional, Association of
Corporate Travel Executive, Florida Hospitality Network, Global Master Chefs, Hospitality
Superstars, Culinary Industry professional.
References
Mr. Michael Beckley, Senior Vice president, Marriott Hotels & Ritz Carlton
Toronto, Ontario, Canada , Phone + (416) 213-8688
Email : michael.beckley@marriott.com
Mr. Daniel Blachut , General manager / Vice president , Hilton Hotels & Double Tree
Toronto, Ontario, Canada , Phone : + ( 416 ) 244 – 8249
Email : danielblachut@doubletreetoronto.com
Mr. Barry Zwueste, General Manager, Fantasyland Hotel
Edmonton , Alberta, Canada , Phone + ( 780 ) 405-5216
Email : barryzwueste@gmail.com
Mr. David McMillan , President of the International world Hotel Association
Toronto, Ontario , Canada , Phone : + ( 514 ) 463 – 3729
Email : davidmcmillangroup@gmail.com
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