Personal Care Worker Orientation

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Annual PCW Training 2015
P L E A S E F I N D A S E AT
&
C O M P L E T E PA P E RW O R K
PLEASE SILENCE PHONES
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Community Living Alliance 1414 MacArthur Rd, Madison, WI 53714
Agenda

Employment Updates and Reminders:

TB Screening
Review Time Off Forms
Policy Updates and Reminders

Standard Precautions Training



Personal Care:
The policies of Community Living Alliance will not be used in any way that would infringe on
employees’ rights as set forth in Section 7 of the National Labor Relations Act (NLRA).
Community Living Alliance 1414 MacArthur Rd, Madison, WI 53708
TB/Communicable Disease
Screening

Complete TB/Communicable Disease
Screening Form & Hand in


RN will review TB Screening Form
HR will contact you if further action is
recommended
Questions? Contact Stacy in HR: (608) 242–8335 ext. 1243
Community Living Alliance 1414 MacArthur Rd, Madison, WI 53708
Call–In Process
Follow this order:
1. Call Client
2. Call On-Call Number:
608.301.5513
3. A L W A Y S Complete Time Off
Form
pg. 53 in Handbook
Community Living Alliance 1414 MacArthur Rd, Madison, WI 53708
Time Off Forms




When? – anytime you miss a scheduled shift –
even as little as 15 minutes
2-Week notice for Planned time off requests
Unplanned time off?
 Turn in with Record of Cares for week shift
was missed
Time off form must accompany any Dr. note
Community Living Alliance 1414 MacArthur Rd, Madison, WI 53708
IMPORTANT!
Failure to complete
the
Time Off Form
correctly will affect
the following:
•
•
benefit eligibility
time-off approval
Print Time Off Forms:
www.clanet.org Employment section
Employee Information
Pick up Time Off Forms:
CLA Reception Desk
Community Living Alliance 1414 MacArthur Rd, Madison, WI 53708
Please fill out
Front & Back
of Time Off Form
correctly
Bob Smith
6/7/15; 6/10/15; 6/12/15
Jane Nurse
6:30am
8am
11:30am
7:45am
6/7/15
Jane Nurse
7pm
8:30pm
Thomas PCW
Community Living Alliance 1414 MacArthur Rd, Madison, WI 53708
Reminders:
Communicate in writing
Resigning and/or  Provide 2-week notice
Reducing Hours
Include:
1.
2.
3.
4.
Your name
Client’s name
Date resignation is effective
Reason for reduction or
Follow-up verbal
resignation
resignation with 5. If reducing hours, BE SPECIFIC
e-mail or letter

pgs. 39 – 40 in Handbook
Community Living Alliance 1414 MacArthur Rd, Madison, WI 53708
Background
Checks
 Required at least every 3 years
 Must respond to and return BID form by date
in request letter
 Must Notify HR within 1 day of both new
charges and convictions
 Act 172 – CLA must notify clients of certain
convictions before you start working with them
 Noncompliance = Termination
Community Living Alliance 1414 MacArthur Rd, Madison, WI 53708
HIPAA . . . Confidentiality . . . Fraud
HIPAA:
Protect Health Information
related to yourself or the client
Confidentiality: personal information Social Networking Policy:
your’s or the client’s
• Do not post photos of Clients, other employees
• Do not link CLA’s Website to your blog
• Always indicate it is your personal view, not that of CLA
Examples of Potential Fraud:
pgs. 20-21 & 23 in Handbook
• Falsifying ROC or travel record or other
agency document
• Forging signatures
• Dishonesty about work or cares performed
Community Living Alliance 1414 MacArthur Rd, Madison, WI 53708
Family Member Caregiver with ????????
Contact Human Resources: 242-8335
Community Living Alliance 1414 MacArthur Rd, Madison, WI 53708
Tobacco Free Premises
Tobacco Free Policy:
• All tobacco products including, but not limited to:
• Chewing tobacco
• Cigarettes
• Cigars
• Pipes
• e-cigs & vapor devices containing tobacco/nicotine
Prohibited From:
*Replacing page 25 in Employee Handbook
Community Living Alliance 1414 MacArthur Rd, Madison, WI 53708
•
•
•
•
CLA Building
CLA Parking Lot
Vehicles on CLA premises
Client homes
Forty Hour Work Week Limit includes Travel Time
PCW Benefit
Client Benefit
 Safety
 Safety
 Quality Care
 Quality Work Environment
Hours over 40 ONLY allowed with prior
authorization from Scheduling Department
Replacing page 48 in Employee Handbook
Community Living Alliance 1414 MacArthur Rd, Madison, WI 53708
No Gift/Tip Policy
Community Living Alliance 1414 MacArthur Rd, Madison, WI 53708
Effective
Communication
Voicemail:
*Set it up
*Clear voicemail
*Listen and respond
promptly
Report Personal/Contact Information
Changes Immediately:




Name
Physical Address/Mailing Address
Telephone number
E-mail
CLA Website
www.clanet.org
Community Living Alliance 1414 MacArthur Rd, Madison, WI 53708
No Lift Policy
– nothing over
50 lbs.
Follow Care
Plan
Size up Load
Back Straight
No Twist
BBase
Bend knees
Close
No Clutter
Use proper Lifting
Techniques
Community Living Alliance 1414 MacArthur Rd Madison, WI 53708
OSHA
Standard Precautions
Community Living Alliance 1414 MacArthur Rd, Madison, WI 53714
Standard Precautions
 Standard: treat everyone like they could be infected
(including yourself)
 Precautions: developed by OSHA to protect against the
spread of bloodborne pathogens or other communicable
diseases
Community Living Alliance 1414 MacArthur Rd, Madison, WI 53714
Hand Hygiene
Community Living Alliance 1414 MacArthur Rd, Madison, WI 53714
Hand Hygiene
 2 methods of hand hygiene
Community Living Alliance 1414 MacArthur Rd, Madison, WI 53714
Hand Washing
Why?
# 1 way of preventing spread of infectious illness
When?
• Whenever hands are visibly dirty
• Before, during, and after preparing food
• Before and after eating
• Before and after caring for someone who is sick
• Before and after treating a cut or wound
• After using the restroom
• Before putting on and after removing gloves
• After blowing your nose, coughing, or sneezing
• After touching an animal, animal feed, or animal waste
• After handling pet food or pet treats
• After touching garbage
Community Living Alliance 1414 MacArthur Rd, Madison, WI 53708
Hand Sanitizers
• Not effective when hands are visibly dirty
• Should contain at least 60% alcohol
How to use hand sanitizers:
• Apply product to palm of hand (read the label to
learn the correct amount).
• Rub hands together over all surfaces of hands and
fingers until hands are dry
• Use 2 – 3 times; then soap & water to prevent
build-up
Community Living Alliance 1414 MacArthur Rd, Madison, WI 53708
Proper Hand Washing
1. Turn on faucet to comfortable water temperature
2. Remove jewelry (including watches), wet hands,
3.
4.
5.
6.
apply liquid soap & lather
Rub (use FRICTION) for 20-30 seconds making sure
to get wrists, each finger, fingertips/cuticles, thumbs &
back of hands
Rinse with fingertips pointing down
Dry with paper towel
Turn off faucet with clean paper towel
Community Living Alliance 1414 MacArthur Rd, Madison, WI 53714
Gloves
Community Living Alliance 1414 MacArthur Rd, Madison, WI 53714
Gloves
 Protection for you and client
 Wash hands before and after using gloves
 Be careful of jewelry that may tear gloves
 Available through CLA (front desk or PCC)
Community Living Alliance 1414 MacArthur Rd, Madison, WI 53714
Tasks that Require Gloves
 Bathing: perineum & groin areas
 Bowel care: double glove
 Feeding
 Shaving
 Oral care
 Toileting & incontinent care
 Catheter care
 Feminine hygiene
 Handling soiled clothing or linen
Community Living Alliance 1414 MacArthur Rd, Madison, WI 53714
Sharps/Needle Safety
Community Living Alliance 1414 MacArthur Rd, Madison, WI 53714
Avoiding needle sticks
 Do not recap needles.
 Ensure area around you is clean.
 No
needles laying around.
 When using needles, have area ready.
 Including
appropriate equipment (sharps container,
etc.).
 Nothing that will cause jerky movements or surprises.
Community Living Alliance 1414 MacArthur Rd, Madison, WI 53714
Sharps Container
Community Living Alliance 1414 MacArthur Rd, Madison, WI 53714
Bloodborne Pathogens
 Blood or body fluid containing blood that holds a
virus
 Exposure
 Occurs
when blood or body fluid containing blood is
splashed or comes into contact with eyes, mouth or
under skin
 Could occur from bite, needle stick, splash
Community Living Alliance 1414 MacArthur Rd, Madison, WI 53714
What to do if Exposed?
 Wash or flush area immediately for 30 minutes
 Call CLA immediately
 Report
workplace exposure, accident or injury
hours (8:30 am – 4:30 pm) – HR (Stacy x1243)
 After hours or weekends – on-call number to report
On-Call Number:
& leave message for Stacy in HR
(608) 301-5513
 Business
 Follow up with medical treatment as advised
Community Living Alliance 1414 MacArthur Rd, Madison, WI 53714
Bloodborne Diseases
 HIV/AIDS
 Hepatitis C
 Hepatitis B
 Hep B Vaccination
Community Living Alliance 1414 MacArthur Rd, Madison, WI 53714
If you have questions about any of the policies or
procedures stated in this presentation, please contact:
Dona Potters, Training and Staff Development Specialist,
608.242.8335 extension 1203
Community Living Alliance 1414 MacArthur Rd, Madison, WI 53708
Thank You!
Community Living Alliance 1414 MacArthur Rd, Madison, WI 53714
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