Global Core Banking: Steady But Unspectacular Growth November 19, 2013 Daniel W. Latimore, CFA Senior Vice President, Banking Stephen Greer, Analyst, Banking Group A recording of today's webinar and copy of the presentation will be available to Celent clients on our website at http://reports.celent.com/login.asp © CELENT QUALIFICATIONS, ASSUMPTIONS AND LIMITING CONDITIONS This report is for the exclusive use of the CELENT client named herein. This report is not intended for general circulation or publication, nor is it to be reproduced, quoted or distributed for any purpose without the prior written permission of CELENT. There are no third party beneficiaries with respect to this report, and CELENT does not accept any liability to any third party. Information furnished by others, upon which all or portions of this report are based, is believed to be reliable but has not been independently verified, unless otherwise expressly indicated. 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Core Banking Market Size 28 © CELENT 3 Section 1 Market Overview and Key Trends Introduction to Core Market Architectures are coming under increased scrutiny for agility, cost and simplicity Core architectures may finally start seeing significant activity; the discussion has certainly become more persistent • Agility requirements • Cost imperatives • Simplicity: Increased interest in “process orchestration” technologies to change customer experience without replacing core Banks increasingly willing to work within a partner ecosystem to deliver value to customers • Increasing use of on-demand computing • Selective outsourcing / partnerships to get more value out of existing assets • Specific contracting arrangements to achieve specific tasks requiring specialized expertise - Some have always been outsourced, at least partially, e.g., advertising, creative and legal - Some have more recently been outsourced, e.g., call centers - Some are now on the table: - Cloud - Marketing services - Analytics - Innovation © CELENT 5 Market Drivers for Core Transformation Trend 1 2 3 High level description Implication upon CBS External Forces • Scalability problems as the bank grows • These external drivers are usually met by • Regulatory and compliance challenges as complex workarounds by institutions still banks must respond quickly to changes running in batch • Channel proliferation requires implementation • The recent glitch at RBS is a good example of of new customer-facing technologies what can happen when batch processing goes • Cost cutting. awry • Real time and 24x7 access Specific Competition • In Australia, core banking migrations by the top banks is having a domino effect on the market • Innovation pressure Internal Developmental Imperatives • COBOL/CICS developers are increasingly hard • Older systems are fading into obscurity to find, and banks relying on these systems are finding it increasingly difficult to develop new • Legacy programming languages products • Internal development can often be hampered by old messy architectures that require a lot • Small banks can often be subject to the development whims of larger, more influential of manual work to get things done client banks • Market leadership • Bringing products to market as quickly as possible and with maximum flexibility • Back-end innovation Source: Celent © CELENT 6 Most Core banking system solutions provide full or partial coverage for the key functions, segments and products found within a bank Generic Banking Architecture (simplified) Data management Corporate banking platforms for retail use Retail-and business banking solutions Branches Cash Management Client/ Partner Call Centre Internet Support systems Mobile ATM HR Customer (relationship) management Business loans Structured Investments Mortgages Consumer loans Investments/ advisory Deposits Materials Mgmt. (Interfaces to) other systems/suppliers: Insurance, AM Products Finance/ Contract Account-based functions Collateral Management Current Account Office Communication Payments Domestic Payments/International Payments Market Document Mgmt. Other operations Securities Processing Bank control/MIS Accounting Sales Controlling Financial Controlling Treasury Included in most CBS solutions Risk Controlling Market Credit Operational Included in some CBS solutions Risk Management Market Credit Operational External Reporting Not directly covered by CBS solutions Source: Celent & Oliver Wyman © CELENT 7 The Definition of Core is Changing Traditional Core Deposits Loans © CELENT Evolving Core Payments? Components The Cloud Big Data Digital Channels “Componentization and advanced middleware are changing the nature of core banking.” 8 Macro market trends continue to shape the competitive landscape and influence banks’ decisions on core Mergers and Acquisitions Bank M&A Vendor M&A Slow Moving Tier Banking systems are complex 1 Banks Change is costly and time consuming Competitive Push may be lacking Source: Celent © CELENT 9 Section 2 Hosted vs. On-Premise Hosted vs. On-Premise (1/2) Common concerns around hosting Global adoption Financial Institutions 100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% North America Western Europe Asia-Pacific ASP EEMEA Latin America Assets ($ billions) On-Premise North America Adoption 100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% 4425 1312 644 < $0.5 $0.5 - 1 ASP 158 65 61 $5-20 $20-100 >$100 Assets (US$ bn) On-premise # Financial Institutions 5000 4500 4000 3500 3000 2500 2000 1500 1000 500 0 $1-5 Source: Celent analysis © CELENT 11 Banks 1. Infrastructural problems. Telecommunications constraints can limit the effectiveness and reliability of a hosted model. As IT infrastructure improves around the globe, this should be mitigated 2. Some geographies simply don’t have a large enough financial services sector to make it reasonable for vendors to host in a data centre 3. Regulatory constraints. Country-specific regulatory measures may requires data be handled within borders 4. Misperceptions. Scalability concerns, developmental control, security risks, and data risks Hosted vs. On-Premise (2/2) Benefits from hosting Global adoption 100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% 600 512 500 300 215 193 191 Banks 400 200 160 115 100 0 < $0.5 $0.5 - 1 $1-5 $5-20 $20-100 Assets (US$ bn) On-Premise ASP >$100 # Financial Institutions European adoption 100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% 400 343 285 366 351 350 300 259 250 174 200 150 # Banks 1. Standardization of compliance: Ready made regulatory systems rolled out to the datacentre 2. Cost savings: Data centres can share resources and drive down costs by pooling services. Offsite deployment means the maintenance and hardware costs are taken on by the vendor, while the bank is freed from keeping on expensive IT professionals. 3. Better infrastructure (upgrades, scalability, etc.): Vendors will usually make sure there is sufficient bandwidth to support high traffic, and the focus on providing a hosted model means there’s an emphasis on hardware, availability, and automatic upgrading. 4. Focus on main business: Small banks with limited resources can focus more of their energy on bolstering their main business, which is banking. 100 50 0 < $0.5 $0.5 - 1 $1-5 $5-20 $20-100 >$100 Assets (US$ bn) ASP On-Premise # Financial Institutions Source: Celent analysis © CELENT 12 Banks are willing to use cloud to reduce costs; security concerns often make bigger banks reluctant to cede control Bank willingness to adopt cloud • Cloud computing enables ubiquitous, convenient, on-demand network access to a shared pool of computing resources that can be rapidly provisioned and released with minimal management effort or service provider interaction • Service models – SaaS: Software as a Service – PaaS: Platform as a Service – IaaS: Infrastructure as a Service • Deployment models – Private Cloud – Community Cloud – Public Cloud – Hybrid Cloud • On/Off premise an important distinction Source: National Institute of Standards and Technology; Celent Analysis © CELENT Software Platform Infrastructure Private Community Public Hybrid Larger Banks Smaller Banks 13 Section 3 Global Market Overview Global Market Share For Core Systems <$1 Billion in Assets Oracle 3% Sopra 2% Diasoft 2% $1-$20 Billion in Assets ERI Bancaire 3% Oracle 4% Misys 1% Temenos 6% Harland Financial Solutions 6% TCS 3% Accenture 2% Fiserv 17% Infosys 5% Fiserv 39% JHA 6% Other 12% Misys 14% Temenos 10% FIS 14% >$20 Billion in Assets JHA 15% Accenture 3% Sopra 3% CSC 4% ERI 2% FIS 12% Other 12% Sopra 12% FIS 24% Other 5% Infosys 6% SAP 6% TCS 6% Temenos 21% Oracle 6% Misys 14% © CELENT 15 Section 4 Regional Market Overview North America Market Share For Core Systems <$1 Billion in Assets $1-$20 Billion in Assets Other 1% Others 8% Harland Financial Solutions 8% FIS 18% Jack Henry & Associates 20% Fiserv 53% Jack Henry & Associates 20% >$20 Billion in Assets Fiserv 48% FIS 24% Fiserv 9% Oracle 11% FIS 42% CSC 15% Others 23% © CELENT 17 Current Market Conditions in North America 1 Welcome newcomers 2 Large banks feeling the push 3 Banks still reluctant 4 Hosted is still preferred • International entrants like TCS, Temenos, Accenture, and Infosys are breaking into a once very insular market • Barriers to entry are still an issue • As international vendors start winning deals, domestic providers will feel the push • ROI and efficiency of advanced real-time systems will be self-evident • Large banks will still sit unmoved for a while • Lack of experience, lack of familiarity, and lack of existing relationships with many international vendors will play a major role • US is by far the largest banking market in the world • Hosting makes sense, and helps small banks achieve cost savings that might lead to their extinction in other geographies The five-year outlook for the NA core market looks positive © CELENT 18 Western Europe Market Share For Core Systems <$1 Billion in Assets SAP Misys Others 4% 4% 4% $1-$20 Billion in Assets Infosys 2% Infosys 2% Oracle 4% SAP 2% Other 3% Accenture 5% TCS 4% Sopra 33% ERI Bancaire 7% Temenos 43% Oracle 11% FIS 8% FIS 12% >$20 Billion in Assets Sopra 16% Oracle 4% Others 4% Temenos 16% Misys 20% CSC 3% ERI Bancaire 4% Accenture 4% Sopra 5% FIS 33% SAP 6% Misys 13% Temenos 24% © CELENT 19 Current Market Conditions in Western Europe • Lots of opportunity to simplify fragmented market landscape 1 Diverse landscape 2 Proprietary has traditionally reigned • Most large European banks traditionally built their own proprietary systems 3 European crossborder standards and regulation • Regulations and cross-border initiatives (i.e. SEPA) are putting pressure on revenue • Many multi-national banks are running different systems in each country • A few large banks have made the switch to vendor provided systems over the last few years • Banks are looking at ways to increase efficiency • The BIAN initiative has been extremely popular with European Financial Institutions 4 Standardization pushes • Members include ING, ABN Amro, Banco Galicia, UBS, Erste Bank, Rabobank, Postbank, Deustche Bank, and Credit Suisse, in addition to others • This componentization and better interoperatibility Pan-European initiatives are driving unification © CELENT 20 Asia-Pacific Market Share For Core Systems <$1 Billion in Assets Polaris 6% Others 8% $1-$20 Billion in Assets DataVision 4% Polaris 6% TCS 23% Nucleus 6% Infosys 10% Temenos 10% Oracle 10% Fiserv 5% FIS 6% Oracle 8% InfrasoftTech 15% Others 9% Nucleus 14% Misys 19% >$20 Billion in Assets Polaris 4% Oracle 10% Infosys 18% TCS 14% Temenos 9% Others 22% Infosys 13% TCS 21% Temenos 15% FIS 15% © CELENT 21 Current Market Conditions in Asia-Pacific • More deals in general 1 Hotbed of activity 2 Wealth creation is driving the need for customer centricity and scalability • Estimated by Celent for 4.3% annual growth. • Fastest growing core banking markets • Banks in high-growth markets are more likely to do core migrations • Lots of interesting innovations coming out of the Asia-Pacific region • Large Chinese city banks are seeing increased core activity • Indian vendors have done well serving their local demographic 3 Indian vendors are successful locally 4 Australia is seeing a wave of domino migrations • Lots of community banks • Hosted implementations rising • Westpac, NAB, CBA, and ANZ have all had very highly publicized transformations Managing rapid growth is the key component of APAC migrations © CELENT 22 Eastern Europe, Middle-East, and Africa Market Share For Core Systems <$1 Billion in Assets Path Solutions 4% TCS ITS 3% 2% $1-$20 Billion in Assets Misys 2% SunGard 5% Path Solutions 4% ICSFS 4% ITS 4% SunGard 6% Diasoft 25% Infosys 6% Misys 25% Others 8% ICSFS 6% Temenos 19% Nucleus 8% Others 6% Nucleus 3% Sopra 14% Temenos 15% Infosys 9% >$20 Billion in Assets Sopra 10% Diasoft 12% Diasoft 5% FIS 8% SAP 6% Temenos 33% Infosys 10% Others 13% Misys 25% © CELENT 23 Current Market Conditions in Eastern Europe, Middle East, and Africa 1 Rise of international subsidiaries • Traditionally large state-owned entities have dominated 2 Niche vendors play well here • Islamic Banking vendors are popular in this geography 3 Hosting is difficult 4 • State-owned and centrals are now competing with international subsidiaries and local players • Many vendors in these geographies are specialists in certain environments • Hosting is seeing some traction, but is difficult Channel banking • Regulations and infrastructure acting as large barriers • Payments services, remittances, and mobile transactions are catalysts for technology transformation • Channel focus is driven by unique market requirements EEMEA is a unique market with non-standard flexibility requirements © CELENT 24 Latin America Market Share For Core Systems <$1 Billion in Assets $1-$20 Billion in Assets FIS 2% Temenos 10% Bantotal 7% Oracle 23% Temenos 8% FIS 6% Others 19% Others 14% Fiserv 10% Cobiscorp 18% Cobiscorp 19% Bantotal 15% Top Systems 17% >$20 Billion in Assets Temenos 14% Oracle 16% Accenture 16% Oracle 20% Accenture 15% Others 17% SAP 17% FIS 17% © CELENT 25 Current Market Conditions in Latin America 1 Specialists find the most success • Latin American specialists consistently sell the most new core deals annually 2 Regulatory environments a barrier • A wide range of distinct and protective regulatory environments have been difficult for many international vendors breaking into Latin America • Top Systems, Bantotal, and Cobiscorp • Regional experience is usually a key indicator for success • Global vendors have had success with large banks 3 Large banks 4 Channel banking • Most of the activity coming from midsize-large institutions that need to compete with the large players but aren’t small enough to be acquired • Capturing the un-banking • CRM solutions in demand Latin America is generally a ‘locals only’ game for core banking © CELENT 26 Section 5 Core Banking Market Size The Global Core market exhibits market-specific idiosyncrasies • Celent estimates today’s market to be $8.6 billion in revenue • Overall growth over the next four years should be 4.0% • Despite significant pressures, banks are a cautious lot – Few banks wish to be pioneers with a vendor new to their geography – Progressive transformation is now the preferred migration path – A few success stories in heritage geographies will unleash pent-up demand Core Revenue Globally 2013 Core Revenue ($ billions) 5-year CAGR © CELENT NA EU APAC EEMEA/ LATAM 2.9 0.9 2.8 2.0 3.7% 3.5% 4.3% 4.1% 28 Scope and considerations for market sizing Price Structure 1 License Fee 2 Implementation Fee 3 Maintenance Fee • • One-time fee charged to the bank Usually is correlated with the asset size of the bank and the number of modules • • Generally covers the cost of the vendor supporting integration and implementation Larger vendors offer certain implementation services directly, but often enlist system integration partners to complete much of the process • • Annual cost of maintaining the core system Typically includes upgrades and enhancements made by the core vendor Pricing Estimates PRICING LICENSE FEE IMPLEMENTATION FEE FOR VENDOR DATA MIGRATION, HARDWARE, AND GAP CLOSURE ANNUAL MAINTENANCE FEE TOP 500 INSTALLATIONS: ESTIMATED VALUE (US$ MILLIONS) $15 $15 500-1000 INSTALLATIONS: ESTIMATED VALUE (US$ MILLIONS) $10 $10 REMAINING VENDORSERVICED BANKS 1.5 1.5 $100 $25 0.7 $3 $2 0.4 COMMENTS Estimated as a one-time payment 100% of license; one time only 20% of license; paid annually (except for smallest) Source: Celent & Vendors © CELENT 29 Core revenue by region shows slight disparities in growth driven by regional demand Core Revenue by Region NORTH AMERICA WESTERN EUROPE ESTIMATED MIGRATION RATES 179 2% 239 $12,000 2% US$ millions REGION NUMBER OF INSTALLATIONS IN TOP 1,000 BANKS CAGRs Overall NA Europe APAC LA/EEMEA 4.0% 3.7 3.5 4.3 4.1 $10,000 $8,000 $6,000 ASIA-PACIFIC 360 6% $4,000 $2,000 LATIN AMERICA, MIDDLE EAST, EASTERN EUROPE, AFRICA 222 7% $0 2013 2014 North America APAC 2015 Europe 2016 2017 LA/ EEMEA Source: Celent & Vendors © CELENT 30 Maintenance will a driver of core revenue growth despite standing at 41% of total revenue today $12,000 CAGRs Overall: 4.0% Maintenance: 6.1 New: 2.4 US$ million $10,000 $8,000 $6,000 $4,000 $2,000 $0 2013 2014 2015 Maintenance 2016 2017 New Project Source: Celent & Vendors © CELENT 31 Conclusion Global Observations 1 Banks are increasingly willing to consider core replacements, whether big bang or phased (which is dependent on size) 2 Cost and customer demands for agility are key drivers motivating banks to finally make the switch 3 Vendor products have matured enough that the trepidation banks have typically felt may no longer be warranted © CELENT 32 Thank You Daniel W. Latimore, CFA Senior Vice President, Banking dlatimore@celent.com Twitter: @danlatimore Stephen Greer Analyst, Banking sgreer@celent.com