MARCH 13, 2012 CMEDI CORPORATE SESSION • Establishing goals • Driving Supplier Diversity goals through the enterprise/organization • Identifying opportunities • Rewarding/incenting buyers SAMPLE GOAL SETTING WORKSHEET 20xx GOALS TEAM INFO TECHNOLGIES HARDWARE SOFTWARE PROF SVCS TOTAL INFO TECHNOLOGIES BUILDING INFRASTRUCTURE ENERGY CONSTRUCTION FACILITIES TOTAL BUILDING INFRASTRUCTURE THIRD PARTY THIRDLEASING PARTY LEASING MBE % WBE % Co Base $ January - August 20xx Explanation if a decrease from prior year MBE $ MBE % WBE $ WBE % 209,317 21,881,820 13,905,892 35,997,029 0.1% 13.2% 1.8% 3.2% 5,103,841 68,722,328 109,964,374 183,790,543 2.4% 41.5% 14.5% 16.1% 216,726,230 165,687,950 759,801,484 1,142,215,664 0.1% 3,781 5.7% 62,059,239 3.3% 41,408,500 4.3% 103,471,520 0.0% 10.1% 8.8% 8.8% 73,855 97,091,522 57,010,808 154,176,185 0.1% 15.8% 12.2% 13.1% 96,284,946 615,507,169 467,967,988 1,179,760,103 4,894,524 2.3% 46,840,508 28.3% 96,058,482 12.6% 147,793,514 12.9% 70,074 35,032,283 15,602,308 50,704,665 MWBE $ MWBE % Co Base $ 177,940 0.3% 496,932 0.9% 674,872 1.2% 56,834,922 MARKETING TELEMARKETING ADVERTISING PRINT/DIRECT MAIL TOTAL MARKETING 931,701 32,521,486 4,857,461 38,310,648 0.1% 5.6% 3.6% 2.7% 49,586,726 1,278,456 12,350,499 63,215,681 7.0% 0.2% 9.0% 4.4% 50,518,427 33,799,942 17,207,960 101,526,329 7.2% 5.8% 12.6% 7.1% 704,355,022 585,856,676 136,706,849 1,426,918,547 ADMINISTRATIVE SUPPLIES 1,865,781 3.2% 552,684 0.9% 2,418,465 4.1% 58,794,927 • • • • • • Process started in August each year – Completed by October Back-up information to supplier level provided with worksheet SD Leadership Team responsible for working with internal stakeholders to set SD Team held option to push back Minimum 10% increase strongly encouraged Final review and approval by CPO DRIVING GOALS Training – 1 day for all; going forward included in SMP refresh training - Pipeline established - Sustainability Plan established 3 years out Part of Procurement/ Stakeholder Agreement Exec commitment, Policy, 3 Year Strategy PPG VP Award Pipeline -All buyers – full day SD training - High percentage of GP Scorecard Sustainability Plan by Team Results Reported Monthly - SD part of annual Procurement/Stakeholder negotiations - Results reported 5th day of each month DRIVING FROM THE TOP DOWN Executive Committee Supplier Diversity Commitment Corporate Policy XX– Supplier Diversity 44 TRAINING – DESIGNING SUPPLIER DIVERSITY INTO PROCUREMENT PROCESS STAGE I DEFINE Activities • • • • • • Results • • Determine business needs Condition stakeholders Research market potential-diverse suppliers Discuss diverse supplier opportunity with SMP team Clear requirements Marketplace Drivers SMP team and stakeholders conditioned to include diversity SD team engaged to identify qualified diverse suppliers STAGE II GATHER/ANALY ZE • Identify constraints and restrictions • Identify all potential suppliers -AQSCI • Examine selection criteria to avoid bias •• Follow with MWBE up options diverse suppliers identified to encourage • AQSCI participation evaluation criteria examined • SMP team aligned with diversity strategy STAGE III STRATEGY CREATION • Clearly defined inclusive sourcing V STAGE options SUPPLIER MANAGEMENT • Apply LRIG sourcing evaluation • Evaluate 1st tier/ 2nd tier sourcing opportunities • Evaluate creative approaches i.e. supplier partnerships, carve-outs, JV’s, SA’s STAGE IV STRATEGY IMPLEMENT • Clearly defined metrics and evaluation criteria • Require non diverse suppliers to be inclusive • Negotiate aggressively with diverse • Aligned suppliers metrics/ Project Plan • Identified savings targets • Tier 1 or Tier 2 Specification plans in place Management STAGE V SUPPLIER MANAGEMENT Strategy • Structured Implementation reviews and Improve • Leverage internal and external resources • Business partner participation and feedback on performance •• Supplier Scheduled feedback SMP teamon process • and Supplier reviews • Joint score cards • Improvement plans • Contract monitoring PIPELINE EXAMPLE PIPELINE DEVELOPMENT PROJECTED SPEND TEAM SUPPLIER DBA ABC COMPANY DMA D COMPANY FBA F COMPANY FBB UGUESS COMPANY FGA IDONTKNOW COMPANY FGA WISH I KNEW COMPANY FGA GOTTA HAVE THIS COMPANY FGA RUNNING OUT OF NAMES FGA GLAD TOWARD THE END FGA AT LAST COMPANY FGA ONE MORE COMPANY PRIOR YEAR E/C ACTUAL HF 98,637,422 WF 13,630,602 WF 12,673,659 MG 8,830,714 MG 7,796,508 WF 5,931,519 MG 5,281,185 WF 5,073,848 WF 4,996,934 WF 3,856,824 WF 3,257,596 3MXX 6MXX 9MXX 12MXX Actual - All diverse suppliers from prior year loaded into file - Each team projects current year spend - Actuals entered on quarterly basis - Gap calculated - Remediation plans created and executed Gap Remediation INCENTIVES 11% of bonus Spot Awards Conferences/ Meal Tickets Letters to Management VP Award $5k ENSURING SUSTAINED RESULTS TEAM IBA IBA IBA IBA IBA IBC IBC IBC IBE IBX IED IFA SUPPLIER CALIENTE CONSTRUCTION INC H C OLSEN CONSTRUCTION CO INC BELL MILL CONSTRUCTION CO INC J R BOWMAN CONSTRUCTION CO INC AZTEC CONSULTANTS INC FORKERT ENGINEERING & SURVEYING INC MANUEL BROS INC LAND SERVICES INC FONTENN CONSTRUCTION CO SCHWEIGER CONSTRUCTION CO INC ARBEE ASSOCIATES CONSOLIDATED SERVICES INC E/C WF HF WF WF HM WF MG WF HG WF WF WF DESCRIPTION GENERAL CONTRACTORS GENERAL CONTRACTORS GENERAL CONTRACTORS GENERAL CONTRACTORS GENERAL CONTRACTORS ARCHITECT/ENGINEER SERVICES ARCHITECT/ENGINEER SERVICES ARCHITECT/ENGINEER SERVICES OUTSIDE PLANT CONSTRUCTION DESIGN/CONSTR,TRANSFER SPLR AUTHORIZED FURNITURE DISTRIBUTORS JANITORIAL XMXX 9,155,029 5,514,535 5,273,205 3,913,111 3,384,060 8,732,084 4,165,481 3,798,983 3,096,156 3,994,586 8,646,101 32,000,000 High Level Sustainability Plan • Each procurement category responsible to establish sustainability/growth plan for diverse suppliers representing 90% of spend. (Most categories had no more than 8 suppliers to develop plans for.) • Mentoring • Training • Introduction to primes for SA/JV • Monitored by SD Team and SD Leadership Team • Reviewed by CPO and President