ViewPlus EmFuse Color Braille Station
Revision: 20130131
Table of Contents
I. Introduction
A. Preface
B. Certifications
C. Safety Instructions
D. Specifications
II. Installation
A. Unpacking and Hardware Setup
B. Software Installation
III. Printer Properties
A. Windows Printer Settings
B. Device Settings
C. Service Settings
IV. Operator Panel
A. Displays
B. Functions
C. Tones
V. Paper Handling
A. Paper Loading
B. Paper Jams
VI. Replacing Printer Consumables
A. Toner Cartridges
B. Image Drums
C. Transfer Belt
D. Fuser
E. Waste Toner Box
VII. Braille, Translation and Printing
A. ViewPlus Tiger Software Suite
B. Fonts
C. Math and Braille
D. Printing
VIII. Support, Maintenance and Warranty
A. Training and Support Packages
B. Maintenance and Technical Support
C. Warranty
D. Extended Warranty and Maintenance Plan
I. Introduction
A. Preface
ViewPlus EmFuse Color Braille Station
Powered By Tiger
User's Manual
Congratulations on owning a ViewPlus EmFuse Color Braille Station, the world's only
double-sided color print, braille and tactile graphics production machine. This manual will
introduce you to basic information regarding your new equipment. The ViewPlus web
site is another resource for information on your EmFuse including examples, tutorials
and other useful downloads.
Visit the web site at: http://www.viewplus.com
Your EmFuse is Powered by Tiger. This means you receive:
Tiger Software Suite: Powerful addition to Windows adds braille and
tactile graphic functionality to MS Office.
Windows Printer Driver: Connects ViewPlus printers and embossers
to the power of Windows, embossing and networking just like a
mainstream printer.
Roller Die Technology: Patented hardware allowing high quality, high
resolution braille and graphics to be embossed quickly, easily and
quietly.
For more information on ViewPlus Powered by Tiger functionality, visit
http://www.viewplus.com/products/powered-by-tiger/
Model Number 241201
USER'S Manual
B. Certifications
FCC Compliance Statement (USA)
This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) this device may not cause harmful interference, and (2) this device must
accept any interference received, including interference that may cause undesired
operation. If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:




Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment to an outlet on a circuit different from that to which the
receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
FCC Warning: Changes or modifications not expressly approved by the party
responsible for compliance could void the user's authority to operate the equipment.
Note the following:


The use of a non-shielded interface cable with the referenced device is
prohibited.
The length of the power cord must be 3 meters (10 feet) or less.
This unit is also intended for connection to IT distribution systems.
Compliance Statement (Canada)
This digital apparatus is in conformity with standard ICES-003 of Canada.
Cet appareil numérique est conforme à la norme NMB-003 du Canada.
Compliance Statement (Germany)
Bescheinigung des Herstellers/Importeurs: Hiermit wird bescheinigt, dass der Drucker
der Maschinenlärminformationsverordnung 3. GSGV, 18.01.1991 entspricht: Der
höchste Schalldruckpegel beträgt 70 dB(A) oder weniger gemaß EN27779-1991.
Compliance Statement (Europe)
Warning: This product meets the interference requirements of EN55022. In a domestic
environment, this product may cause radio interference in which case, the user may be
required to take adequate measures.
Compliance Statement (Korea)
This apparatus complies with CISPR22 requirements.
International Compliance
EN55022:2006 (Amended by A1:2007) Class A
EN55024:1998 (Amended by A1:2001 and A2:2003)
EN61000-3-2:2006 (Amended by A1:2009 and A2:2009)
EN61000-3-3:2008
EN61000-4-2:2008
EN61000-4-3:2010
EN61000-4-4:2004 (Amended by A1:2010)
EN61000-4-5:2005
EN61000-4-6:2008
EN61000-4-8:2009
EN61000-4-11:2004
Emissions series
Immunity characteristics
Power line harmonics
Power line flicker
Electrostatic discharge
Radiated susceptibility
Electrical fast transient/burst
Surge
Conducted immunity
Magnetic Field Immunity
Input voltage interruptions/DIPS
CE MDD
Authorized European Representative
ViewPlus BV - Europe
Rudolf Dieselweg 36D
5928 RA Venlo
The Netherlands
+31 (0)77-7676001
e-mail: viewplus_europe@viewplus.com
Waste Electrical and Electronic Equipment (WEEE) Compliance
ViewPlus BV complies with EU Directive 2002/96 regarding WEEE recycling; upon the
conclusion of the product lifecycle, please contact ViewPlus BV concerning proper
disposal.
C. Safety Instructions
Read all of these safety instructions before using the EmFuse. In addition, follow all
warnings and instructions marked on the EmFuse itself.



















Ensure that there is adequate ventilation around the unit.
Do not place unit near a radiator or heat source.
Keep unit out of direct sunlight.
Do not block or cover slots and openings in the unit's case; do not insert objects
through slots.
Use only the type of power source indicated on the unit's labels.
Connect all equipment to properly grounded electrical outlets.
Do not use frayed or damaged power cords. After connecting power cords,
ensure that they are not twisted, knotted or pinched before using the unit.
Do not use an extension cord with the unit.
If using a surge protector, ensure that the total current rating of all connected
equipment does not exceed the maximum rating of the surge protector or wall
outlet.
Unplug the unit before cleaning it; always clean it with a piece of damp cloth
only.
Do not spill liquid into the unit.
Detach the unit from power source and refer to qualified service personnel under
the following conditions:
 If the power cord or plug is damaged.
 If liquid has entered the unit.
 If the unit has been dropped or tipped over or if the case is damaged.
 If the unit does not operate properly or exhibits a distinct change in
performance.
 If the unit becomes extremely hot, or if smoke, unusual smells or
abnormal noises are emitted from the printer.
Except as specifically explained in the user's manual, do not attempt to service
the unit.
Only adjust those controls that are covered in the user's manual.
Keep hair, jewelry and clothing clear of moving parts in the printer and
embosser.
When clearing paper jams or performing routine cleaning of parts as directed in
this manual, use caution to prevent touching the printer's fuser unit or the
embosser's motors, as these parts can be hot and contact may cause injury.
Do not touch or attempt to replace the printer's battery. Replacing the printer's
battery with an incorrect type may cause explosion.
Use caution when exchanging toner cartridges or other parts that come into
contact with toner powder.
 If toner powder is swallowed, induce vomiting and seek medical
attention. Never attempt to induce vomiting if the person is unconscious.
 If toner powder is inhaled, move the person to an open area for fresh air
and seek medical attention.
 If toner powder comes into contact with eyes, flush with large amounts
of water for 15 minutes, keeping eyelids open. Seek medical attention.
 If toner powder is spilled on skin or clothing, treat with cold water and
soap to help reduce the risk of staining.
Do not dispose of toner cartridges or image drums in a fire, as dust explosion
may occur and injury may result.
D. Specifications
ViewPlus EmFuse Color Braille Station
Paper Feed Method
Front-load cut sheet trays; multipurpose cut sheet tray
Paper Input Capacity
Up to 2350 sheets (copy paper)
Paper Width
4.0 to 12.9 inches (102 to 328 mm)
Maximum Print Width
12 inches (305 mm)
Paper Length
10.0 to 18.0 inches (254 to 457 mm)
Paper Weight
Adjustable from thin (copier type) paper to heavy
cardstock/plastic (90 to 220 g/m2)
Power Supply (Embosser)
Voltage: 100 to 240 VAC (+ 10/- 15%)
Frequency: 50-60 ± 1Hz
Power Supply (Printer)
Voltage: 110 to 127 VAC (120V model), 220 to 240 VAC
(230V model)
Frequency: 50/60 Hz (120V model), 50 Hz ± 2 Hz (230V
model)
Power Consumption
Standby: 24 W
(Embosser)
Average Emboss: 164 W
Heavy Emboss: 349 W
Power Consumption (Printer) Standby: 200 W (average)
Power Save: 33 W
Typical Printing: 780 W
Peak Printing: >1500 W
Fuses (Embosser)
5 A, 250 V slow blow long time lag 5x20mm
Unit Dimensions
Width
45" (114 cm), 63.5" (161 cm) with output tray
Depth
25" (63.5 cm)
Height
37" (94 cm)
Weight
Approximately 475 lb (216 kg); printer: 167.5 lb (76 kg),
printer paper trays: 118 lb (53.5 kg), embosser: 189.5 lb
(86.5 kg)
Connectivity
USB2 and Ethernet 10/100 BASE-T
Operating Conditions
Operating Temperature 59 to 90 °F (15 to 32 °C)
Storage Temperature
-4 to 113 °F (-20 to 45 °C)
Relative Humidity
20 to 80% RH (non-condensing)
Computer Requirements
Operating System
64-bit Windows 7 or Vista; 32-bit Windows 7, Vista or XP
Lifetime
5 years or 500,000 pages, whichever occurs first
II. Installation
A. Unpacking and Hardware Setup
The ViewPlus EmFuse ships on two separate pallets. Remove the outer wrapping
around both pallets.
One of the pallets contains two boxes and the other only one box. Begin with the pallet
with only one box. Open the top of the box and remove the small box inside. Set the
small box aside.
Next, remove the rest of the packaging from the embosser. Using the handholds on the
sides of the embosser, lift it from its pallet using at least two people and set it on the
floor.
Next, return to the pallet that contains two boxes. Using at least two people, lift the top
box from this pallet using the plastic grip handles and place it on the floor. Locate the
box marked "High Capacity Feeder" and carefully turn it over.
Remove the four plastic grip inserts and remove the packaging from the bottom of the
box to expose the printer paper tray unit's wheels.
Carefully, gripping both the box and the printer paper tray unit, turn the box right-side up,
resting the printer paper tray unit on its wheels.
Remove the rest of the packaging, including the blue tape, from the paper tray unit.
Make sure to also remove the paper tray insert labels that are taped to the top of the
paper tray unit.
Remove the four plastic grip handles from the second box from the first pallet and lift the
box off of the printer. Remove the cardboard tray containing consumables and
accessories and set it aside, then remove the rest of the packaging, including the blue
tape, from the printer.
Roll the paper tray unit over next to the printer, orienting it so that the curved face of the
paper trays is facing the same direction as the printer's operator panel. Lift the printer
onto the paper tray unit, aligning the posts on the paper tray unit with the holes on the
bottom of the printer before carefully setting it down.
Roll the printer to the location in which the EmFuse will be used.
Open the printer lid by squeezing the handle above the operator panel and remove all of
the orange packing inserts from the printer's image drums.
Unpack and install the toner cartridges one by one. Gently shake each toner cartridge
before removing the white plastic tape over the bottom of the cartridge and installing it.
Insert toner cartridges into the appropriate locations in the printer (from left to right: cyan,
magenta, yellow, black), locking them into place with the blue toner locks.
Close the printer lid when finished.
Install the printer paper guide onto the top of the printer next. First, locate the printer
paper guide in the box in which the toner and cords were also shipped. Remove the
access panel at the back of the top of the printer by gently pressing the front edge back,
rotating the panel up and lifting it out of the printer. Install the paper guide by lining up
the prongs on the bottom of the guide with the holes in the top of the printer exposed by
the removal of the access panel. The guide will snap firmly into place.
Remove the orange shipping locks from all four paper trays. To do this, open a paper
tray. Adjust the paper guides by squeezing the blue button on the front guide and gently
sliding the guide toward the front of the tray until the edge of the shipping lock is
accessible.
Grasp the edge of the shipping lock and pull it toward the front of the tray, lifting when
the back end of the lock is clear of the back paper guide.
Now remove the finisher stacker cover from the printer. This is the panel right above the
duplexer unit, at the top of the left side of the printer. Remove this cover by gripping the
top edge and rotating the panel down.
Detach the panel from the printer by grasping the curved connectors on either side of the
cover and unhooking them from the printer. Press the cover gently toward the front of the
printer to free the back peg from the printer, then lift the cover out away from the printer
to remove it.
Next, retrieve the small box that shipped on the embosser pallet. Locate the embosser
alignment pins and rail, which are wrapped in green bubble wrap, in this box. Set the
remaining contents aside.
Now install the embosser mounting hardware to the printer. All three pieces attach to the
left side of the printer. The alignment rail attaches to a rectangular piece of metal at the
bottom of the printer. Locate the two screws needed to attach the rail. Line up the
alignment rail, open side down, with the rail mount at the bottom of the printer and insert
the screws.
To attach the alignment pins, first remove the plastic tabs on the side of the printer. The
two tabs are located just below the duplexer panel, about half way down the left side of
the printer, toward the front and back of the embosser. To remove the tabs, weaken the
plastic connecting them to the main printer case using a flat head screwdriver or a box
knife.
Once the plastic tabs are removed, locate the two screws needed to attach the pins (one
screw per pin). Then hold each pin with the rectangular cut-out up and the other flat side
toward the printer. The lower of the small holes in each alignment pin lines up with a
locator mark on the printer, and the upper hole is for a screw. Install the screw through
the screw hole and tighten to secure each alignment pin.
Next, roll the embosser up next to the printer, orienting the front of the embosser (the
side with the indicator panel on it) the same direction as the front of the printer (the side
with the display panel and the handles to open the paper trays).
Line up the alignment rail on the printer with the rectangular opening in the bottom of the
right side of the embosser's case and gently roll the embosser toward the printer. The
rail will stop a short distance into the embosser; lift the rail slightly and roll the embosser
toward the printer. After several inches, let go of the rail. Roll the embosser up next to
the printer, latching it firmly into place.
Next, attach the data cables and power cords. Two USB cables were shipped with the
EmFuse. Attach the square end of the shorter of the USB cables to the square USB port
on the left side of the printer at the back, and the flat end of the same cable to the back
of the embosser just above the serial cable connection.
A serial cable was shipped with the EmFuse. Attach one end to the serial port on the
right side of the printer toward the back, and the other end to the serial port on the back
of the embosser.
Two power cables were shipped with the EmFuse. Attach the thicker of the two power
cables to the back of the printer and to a grounded power outlet. Note: Do not turn on
power to the printer until instructed to do so during the printer driver installation.
Attach the other power cable to the back of the embosser and to a grounded power
outlet. Note: Do not turn on power to the embosser until instructed to do so during the
printer driver installation.
Attach a data cable to the EmFuse. If it will be used locally via a USB connection to a
computer, connect the second USB cable shipped with the EmFuse to the square USB
port (located below the LAN port) on the back of the embosser and to the computer.
If the EmFuse will be used on a network, attach a standard network cable (not provided)
to the LAN port on the back of the embosser (located above the USB port) and to a
network data port.
Next, retrieve the output tray that shipped in the small box on the embosser pallet.
Remove anything that may be packed inside the tray. Attach the output tray to the left
side of the embosser by inserting the output tray tabs through the slots in the embosser
case and sliding the output tray down.
Fasten the thumbscrews on the underside of the tray securely to lock the tray in place.
Your EmFuse hardware setup is now complete.
B. Software Installation
Please follow the easy installation instructions available on the software CD to install the
EmFuse driver. NOTE: Do not power on the EmFuse until instructed to do so.
After installing the EmFuse driver, install the ViewPlus Tiger Software Suite (TSS), a
copy of which was shipped with the EmFuse. This easy-to-use software should be used
for most braille documents printed from the EmFuse. Instructions for installation and use
come with TSS.
III. Printer Properties
A. Windows Printer Settings
The Windows printer settings for the EmFuse are accessible from its printing
preferences dialog. To open the printing preferences dialog, choose Start>Printers and
Faxes on Windows XP or Start>Devices and Printers on Windows 7 or Vista. In the
printer list, right-click on the EmFuse and choose the 'Printing Preferences...' option. In
addition, the printing preferences dialog is accessible using the 'Properties' button next
to the printer selection box on the standard Windows print dialog used to print from most
programs.
The printing preferences options are organized onto three tabs. The Layout tab contains
options pertaining to the page layout of the document to be printed. Use the descriptions
of the options on the Layout tab to help make the appropriate selections for the
document.
Shows Layout tab

Output - Select the desired duplexing option.
o Single Sided - Select this option if you do not want the back sides of the
pages printed.
o Double Sided (Interpoint) - Select this option if you want the back
sides of the pages printed. If Double Sided (Interpoint) is selected, make
selections for the following options:
 Open to Left/Open to Top - Select the orientation of the back
page with respect to the front when printing double sided.

Choosing Open to Left means that the text and images will be in
the same orientation on both sides of the page when the paper
is flipped over its left edge. Choosing Open to Top means that
the text and images will be in the same orientation on both sides
of the page when the paper is flipped over its top edge.
 Insert an empty page to the front or back of a graphics
page - Select whether to insert a blank page on the back side of
pages that contain graphics. Do not select this option if you
have already inserted blank pages after graphics pages in your
document.
Print - Select the desired printing options:
o Collate - When the collate box is checked and multiple copies of a
document are printed, one complete document will be embossed at a
time. If the collate box is left unchecked all copies of each page will be
embossed before embossing of the next page in the document begins.
o Preview - If this option is checked, a preview of how the document will
print and emboss will be shown in Tiger Viewer instead of printing.
o Add Magazine Fold Line - If this option is checked, a light line to be
used for folding will be printed in the center of the document when
booklet-style printing is selected in the application.
The Paper/Media tab contains options related to the type of paper or media being used
for printing. Select the desired options for your media.
Shows Paper/Media tab

Paper and Media - Select the options that apply to your media.
o Paper Size - Select the paper size you are using from the list.
o Media Type - Select the type of media you are using.
 Default 1 (Braille Paper) - Use this media type for standard
braille paper. The default settings were developed using US 90
lb Index paper weighing about 160 grams per square meter
(gsm).
 Default 2 (Light Braille Paper) - Use this media type for light
braille paper. The default settings were developed using US 80
lb Index paper (about 145 gsm weight).
 Default 3 (Copy Paper) - Use this media type for thinner
papers such as copy paper. The default settings were
developed using US 24 lb copy paper (about 90 gsm weight).
Using paper lighter than 90 gsm is not recommended.
 Default 4 (Premium Copy Paper) - Use this media type for
premium copy paper. The default settings were developed using
US 28 lb copy paper (about 105 gsm weight).
 Default 5 (Card Stock) - Use this media type for very thick
paper. The default settings were developed using US 110 lb
card stock (about 200 gsm weight). Using paper heavier than
220 gsm is not recommended.



Default 6 (Synthetic) - Use this media type for specialty
synthetic media.
o Media Surface - Select the option that most closely matches the type of
surface your media has.
Paper Source - Choose the tray from which you wish to print. The default
option, Automatic Select, will allow the printer to choose a tray containing the
paper size selected in the Paper and Media section.
Advanced - Selecting the 'Advanced...' button brings up the Advanced dialog,
which allows you to create and manage custom media types and paper sizes.
o Media Types
 Choosing the 'Add...' button will allow you to define a new
custom media type. The 'Print Media Type Test Pattern' button
will print a selection of punch forces from which you can choose
to set the highest and lowest punch force values that work for
your media.
 Selecting a media type from the drop-down list and choosing
'Edit...' will allow you to edit that media type. Note: Default
media types can not be edited.
 Selecting a media type from the drop-down list and choosing
'Remove' will delete that media type from the list. Note: Default
media types can not be removed.
o Available Forms
 Choosing the 'Add Custom Form...' button will allow you to
define a new paper size. Note: Paper sizes wider than 12 inches
may not be added.
 Selecting a paper size in the list will show the paper dimensions
in the selected units of measure. If the selected size is a custom
size, the 'Delete Form' button will be available.
 Choosing the 'Delete Form' button will remove the selected
form.
The Tiger tab allows you to control braille and print options for printing. Use the
descriptions below to help you make your selections.
Shows Tiger tab

How to Print - Select the print and braille options appropriate for your
document.
o Emboss - When this option is checked, the EmFuse will create
embossed output.
 Dot Quality - Select Standard or Best dots. Printing with
standard dot quality is the faster option. Selecting best dot
quality causes the printer to punch each dot twice, leading to
rounder, smoother dots.
 Braille Height - Select Low, Normal or High braille dot height.
Normal dot height sets the braille dots to the same height as the
highest graphics dots. Adjust the braille dot height higher or
lower to suit the reader.
 Emboss Standard Text - When checked, all text except
interline will be embossed. This is helpful when used with a
large font to print raised letters.
o Print - When this option is checked, the EmFuse will create print output.
Note: When both Emboss and Print are checked (default), the EmFuse
will create both embossed and print output.
 Print Quality - Select Normal (300x300) or Fine (600x600).



Grayscale or Color - Choose whether to print color. Selecting
grayscale when color is not needed will save color toner and
increase color image drum life.
Advanced - Select the advanced printing options appropriate for your
document.
o 2 in 1 - When this option is checked, the EmFuse will generate
embossed output from every odd page and print output from every even
page of the document. This is helpful when you wish to have the
embossed page differ from the print page (for example, if you wish to
simplify a complex image on the embossed page but retain the original
detail on the print page).
o More Options - Selecting the 'More Options...' button brings up an
Advanced dialog, which from this tab allows you to set advanced
options.
 Images - Select the desired image options. These settings
apply only to the embossed output.
 Invert Colors - When checked, this option embosses
light colors as high dots and dark colors as low dots.
 Contrast - The default setting is 0. The range is from 100 to 100. Increasing the contrast increases the dot
height difference of two colors that have intensities that
are nearly the same. By increasing the contrast, light
colors get lighter and dark colors get darker.
 Brightness - The default setting is 0. The range is from
-100 to 100. Increasing the brightness can be useful to
increase the intensity of all the colors. This option is
most often used with images in which lines are thin and
light.
 Apply Chessboard Pattern - If this option is checked,
solid color areas of graphics are printed with every other
dot removed, creating a chessboard pattern. This option
is helpful for large, dark graphics where the embossing
might be likely to wrinkle the paper.
 Thin Line Intensity - If lines in graphics are too thin to
emboss correctly, slide the indicator to the right.
 Defaults - The 'Defaults...' button will restore all settings on the
Advanced dialog to their default values.
Defaults - The 'Defaults...' button will restore all settings on the Tiger tab to their
default values.
B. Device Settings
The Device Settings options allow you to control settings in the printer and embosser.
You can access the Device Settings page through Start>Printers and Faxes on Windows
XP or Start>Devices and Printers on Windows 7 or Vista. In the printer list, right-click on
the EmFuse and choose the 'Properties' option. On the dialog that comes up, select the
Device Settings tab.
The first section of the Device Settings tab controls the printer's tray assignments,
allowing you to set what paper size is in each tray of the printer from a drop-down list.
Shows Device Settings tab
The second section of the Device Settings controls the EmFuse's legacy settings. These
settings are used when you print to the EmFuse from programs that do not use the
Windows printer driver, including some braille programs. Use the descriptions below to
make your selections.





Form Size - Select a standard page size, or select Custom to set the page size
manually.
Form Width - This field shows the page width. For standard page sizes, this
field is informational only. If the Form Size is set to Custom, this field is editable.
Form Length - This field shows the page length. For standard page sizes, this
field is informational only. If the Form Size is set to Custom, this field is editable.
Top Margin - Set the top margin to be used when printing in legacy mode. Note:
If you are printing from an application that sends margin information with the
print job, set the top margin to 0.
Left Margin - Set the left margin to be used when printing in legacy mode. Note:
If you are printing from an application that sends margin information with the
print job, set the left margin to 0.













Right Margin - Set the right margin to be used when printing in legacy mode.
Note: If the left and right margins are set differently, the margins will be applied
as binding margins, meaning the same amount of margin is applied to the same
edges of the page on both sides. This means that the left margin setting will be
applied to the right margin of the back side of the page and the right margin
setting will be applied to the left margin of the back side of the page. Set the left
and right margin settings based on how the front side of the page should be
printed.
Text/Graphics Mode - Select Text mode if your legacy document contains text.
If the document is a graphic, select Graphics mode to remove the space
between braille lines so that dots may be printed in an even grid.
Dots Per Character - Select 6 or 8 dots.
Automatic Text Wrapping - Select 'On' if lines in the document are longer than
will fit on one printed line and you do not wish the lines to be truncated. If the
document is formatted correctly for the page size and margins you are using, or
if you do not wish to have long lines wrapped to the next line, select 'Off'.
Extra Line Spacing - Set the amount of extra space desired between braille
lines. This setting can only be set in multiples of 0.05 inches.
Media Type - Select a default media type from the list, or choose Custom to set
the punch forces manually for non-standard media.
Custom Media Lowest Force - Enter the punch force value to be used for the
lowest dots on a custom media type.
Custom Media Highest Force - Enter the punch force value to be used for the
highest dots on a custom media type.
Paper Source - Select the tray from which you wish to print.
Braille Table... - This option allows you to load a braille table. The EmFuse can
store up to six braille tables.
Braille Table - Select which braille table to use when printing.
Braille Dot Height - Select Low, Normal or High to control how tall the braille
dots print.
Duplex - Choose whether to print single sided or interpoint (double sided). If
selecting interpoint, choose whether to flip the paper over the short edge or the
long edge of the page.
C. Service Settings
The Service tab provides information about and servicing functions for your EmFuse.
When contacting ViewPlus Support, please have the driver and firmware versions and
the serial and model numbers of your EmFuse, shown on this tab, available.
Shows Service tab

Alignment Settings
o Interpoint Calibration - This button allows the user to adjust the
horizontal placement of interpoint (the placement of dots horizontally on
the back side of the page with respect to the placement of dots on the
front of the page). The calibration pattern is 11 cells of four dots on the
front side and 11 cells of one dot on the back side. The dots on the back
side have varying horizontal alignment with respect to the dots on the
front. With the four-dot cells facing up, find the cell with the best
interpoint alignment and count the cells, from left to right starting with 1,
to determine its number. Enter this number in the Figure box.
o Print-Emboss Alignment - This function should be used if the color
image does not line up with the embossed output on either or both sides
of the page. To correct the print-emboss alignment on the front side of
the page, choose the 'Print Front Side Pattern' button. Choose the bestaligned square from the pattern and enter its figure label in the Front
Side Figure field. To correct the print-emboss alignment on the back
side of the page, choose the 'Print Back Side Pattern' button. Choose
the best-aligned square from the pattern and enter its figure label in the




Back Side Figure field. To verify the print-emboss alignment on both
sides of the page, choose the 'Print Verification Pattern' button. If either
side does not match up on the verification pattern, print the alignment
pattern for that side again and pick a different value from the pattern.
Print the verification pattern again. Repeat this process until the printemboss alignment shown for both sides on the verification pattern is
satisfactory.
Network Settings
o Ethernet Settings - This button opens a dialog displaying the network
information for the printer, including its MAC and IP addresses.
Printer Usage
o Emboss Usage - This button opens a dialog displaying embosser
usage information. It includes the average solenoid lifetime remaining
for each carriage in the embosser, as well as the number of pages that
have been printed and the number of hours of use.
Enable Status Monitoring - Checking this box and selecting the Apply button
will collect information about the printer's current status. The information will
appear just below the check box and may be particularly useful when contacting
ViewPlus Support.
EmFuse Information - At the bottom of the Service tab, information about your
EmFuse will be displayed, including the printer driver and firmware version
numbers, the EmFuse serial number and the model number.
IV. Operator Panel
A. Displays
On the EmFuse there are two display panels. The first is on the front of the embosser.
Shows embosser display panel
This panel has two indicator lights and no buttons. The left light is a warning light, and it
flashes when there is an error with the embosser. A flashing warning light is
accompanied by an error tone.
The right light is the power indicator. When lit, it indicates that power to the embosser is
on. When flashing, it indicates that the embosser is receiving or processing data.
There is also a display panel on the front of the printer.
Shows printer display panel
This panel has two indicator lights, eight buttons and an LCD display screen. Both
indicator lights are located to the left of the large rectangular LCD display. The smaller
green light, which is lit when the printer is powered on and ready and blinks when the
printer is receiving or processing data, is located above the larger orange warning light.
The warning light is lit when there is a notification, such as toner low, that does not
prevent printing and blinks when there is an error, such as out of paper, that prevents
printing.
The LCD screen displays different information depending on the printer status. When the
warning light is not flashing, the LCD displays the printer status, toner fill levels for all
cartridges and any notifications that do not prevent printing. When the warning light is
flashing, the LCD displays information about the error that is preventing printing. The
LCD can also display other information when the user accesses menus through the
operator panel buttons.
B. Functions
The buttons on the printer's operator panel allow the user to perform many functions.
The buttons and their functions are described below in left to right order:



Shut Down/Restart (round button) - This button allows the user to reboot the
printer without shutting it off.
Help (round button) - When an error occurs, pressing the help button will usually
bring up more information about the error and will often give troubleshooting
information.
Back (triangular button) - This button allows the user to move back a level in a
menu or go back a screen in a series of screens.





Menu/Up (trapezoid-shaped button with triangular indentation pointing up) When the printer is 'Ready to Print', pressing this button accesses the printer's
menus. On menu screens, this button allows the user to scroll up in a list.
Down (trapezoid-shaped button with triangular indentation pointing down) - This
button allows the user to scroll down in a list.
Enter (round button) - Pressing this button selects the currently highlighted item.
On Line (round button) - If the printer is ready, pressing this button takes the
printer offline. If the printer is offline or in a menu, pressing this button returns
the printer to 'Ready to Print', exiting the menus if the user had been accessing
them.
Cancel - Pressing this button while the printer is receiving or printing a print job
cancels printing. Any pages that have already been loaded for printing from the
paper tray will be ejected from the machine.
C. Tones
When the EmFuse encounters an error, the warning light flashes on the printer and/or
embosser and an error tone plays. Described below are the most common error tones. If
any other error tone plays and restarting both the printer and embosser does not clear
the error, consult the Service tab of the printer driver for more information.





Out of paper (high-low beep sequence repeating every four seconds) - This tone
plays when there is no paper loaded in the tray from which you are attempting to
print. Load more paper into the specified tray to clear the error and resume
printing.
Housing open (short, high beep repeating every ten seconds) - This tone plays
when one or more parts of the embosser housing are open. Ensure that the lid
and door of the embosser are firmly closed.
Paper jam (high-low-high beep sequence repeating every five seconds) - Paper
has jammed in the printer and/or embosser. Consult the printer's LCD or the
Service tab of the driver for information on where the paper has jammed and
remove the jammed paper. For more information on clearing paper jams, consult
the Paper Jams section of this manual. Note: The printer's LCD refers to the
embosser as the "finisher".
Cannot detect printer (short, low beep repeating every ten seconds) - The
embosser is unable to contact the printer. Ensure that the printer is connected to
the embosser via serial and USB cables and that the printer is powered on. This
tone plays while the printer is initializing when first powered on, but should stop
as soon as the printer LCD says 'Ready to Print'.
Embosser detached (two short, high beeps repeating every three seconds) - The
embosser is physically detached from the printer. Connect the units and ensure
that they are firmly latched. Note: The printer's LCD panel will say "Finisher is
removed" when this error occurs.
V. Paper Handling
A. Paper Loading
To load paper into one of the standard paper trays, grip the handle on the front of the
tray and slide the tray out. Orient the paper landscape in the tray and adjust the paper
guides to fit the paper. Note: The landscape orientation of the paper in the tray is very
important for proper printing. Ensure that the width of the paper (for example, 8.5" for
letter-size paper) runs from the front of the tray to the back, and the length of the paper
(for example, 11" for letter-size paper) runs from the left side of the tray to the right.
Adjust the width guide by pressing the blue button on the front guide and sliding it toward
or away from you. Release the button when the guide is in the desired position. Adjust
the length guide by pressing the ridged tabs toward the bottom of the guide in and
sliding the guide left or right to fit the paper. The guides should fit snugly around the
paper.
The standard paper trays can automatically detect and use mainstream paper sizes
(Letter, A4, Legal, A3, Tabloid, Tabloid Extra, etc). If you wish to use a custom paper
size, such as 11.5" x 11" braille paper, the paper trays from which you wish to print must
be configured to properly identify and load this size.
To configure a paper tray for a non-standard paper size, follow these steps:
1. Turn on the printer and press the Menu button on the operator panel.
2. Use the up or down arrow button to highlight the Menus option, then press the
Enter button.
3. Use the up or down arrow button to highlight the Tray Configuration option, then
press the Enter button.
4. Use the up or down arrow button to highlight the TrayX Config option, where X is
the number of the tray being configured, then press the Enter button. Note: The
trays are numbered 1 through 4 from top to bottom.
5. Use the up or down arrow button to highlight the Paper Size option, then press
the Enter button.
6. Use the up or down arrow button to highlight the Custom option, then press the
Enter button.
7. Press the Back button, then use the up or down arrow button to highlight the X
Dimension option and press the Enter button.
8. Use the up or down arrow button to set the width of the paper, then press the
Enter button.
9. Press the Back button, then use the up or down arrow button to highlight the Y
Dimension option and press the Enter button.
10. Use the up or down arrow button to set the length of the paper, then press the
Enter button.
11. Press the On Line button to exit the menus and ready the printer for printing.
Paper can also be loaded into the multipurpose (MP) tray, located toward the top of the
right side of the printer. To load paper into this tray, press the tray release button in the
center of the top of the tray and rotate the tray down. Rotate the tray extension out, and
swivel the paper supports on the bottom of the tray extension out into their locked
positions. Place paper in the MP tray and adjust the paper guides to fit snugly to the
sides of the stack of paper.
If the paper is not a standard size, set the paper size in the printer following the
directions above, selecting MPTray Config instead of TrayX Config in Step 4.
B. Paper Jams
Occasionally paper may jam in the embosser or printer. If this happens, turn off the
embosser and the printer and follow the directions below to check for and clear paper
jams.

In the embosser - There are several locations through which to clear a paper
jam in the embosser.
o Through the front door - Check this location if paper is jammed in the
paper buffer (also called the inverter) in the embosser.
 Open the front door by gripping it just below the printer's power
switch and pulling gently forward. The door swings forward,
allowing access to the paper buffer area.

The paper buffer area is between two pieces of sheet metal on
the right side of the embosser near the printer. Reach between
the sheet metal guides and remove the jammed paper.

o
After removing the jammed paper, close the front door of the
embosser by swinging it shut and pressing gently until it latches.
Through the lid - Check this location if the paper jam is reported in the
embosser in a location other than the paper buffer (inverter).
 Remove the output paper tray. To do this, first empty the output
tray of paper, then unscrew the three thumbscrews on the
underside of the tray. Lift the tray up and out of the printer.

Slide the embosser lid to the left to open.

Open the paper jam clean-out close to the printer by lifting the
handle. Check for jammed paper. If paper is visible with the
clean-out open, grip it firmly and apply firm, even pressure to
remove the paper. Close the clean-out by pressing down on the
handle, using caution to avoid slamming it shut.

o
o
o

If the paper jam can not be cleared from the paper jam cleanout, check the area of the embosser near the paper exit. If
paper is visible in this area, grip the paper firmly and apply firm,
even pressure to remove the paper.
 Close the embosser lid by sliding it to the right until it settles into
place.
 Reinstall the output paper tray by inserting the flanges through
the slots in the case and sliding the tray down. Fasten the
thumbscrews.
In between the embosser and printer
 Open the front door of the embosser.
 Grip the release handle near the printer's power switch and
rotate away from the printer to release the latch between the
printer and embosser.
 Roll the embosser away from the printer a few inches.
Remove the jammed paper.
Roll the embosser up against the printer and apply gentle pressure until
it latches into place.
In the printer - There are many locations through which to clear a paper jam in
the printer. The printer's LCD panel will often display a helpful diagram showing
where the paper is jammed, and pressing the help button will display instructions
on how to clear the jam. To access this information, switch the printer on and
follow the instructions. Alternatively, you can check the printer for jammed paper
while it is switched off by following the instructions below.
o Through the lid - Check this location for jammed paper if the printer
reports a "top cover" paper jam. Note: Use caution to avoid touching the
fuser unit at the left of the printer when the printer lid is open. The fuser
can be very hot.
 Squeeze the lid release under the handle in the printer's top lid
and rotate the lid upward.

Squeeze the blue toner rack release at the front right of the
opening and rotate the toner rack upward.


Remove any paper under the toner rack.
If there is paper partway through the fuser unit at the left of the
printer, wait until the fuser has cooled before clearing the paper.
 Release the blue fuser lock at the front of the fuser unit
by rotating it to the right.
 Lift the fuser by the handle and remove the jammed
paper.
 Replace the fuser and lock it back into place.
Gripping the toner rack handle in the center, rotate the toner
rack back into place and press gently until it latches.
Rotate the printer lid back into place and press gently until it
latches.


o
Through the side doors - On the right side of the printer, below the MP
tray, are four doors. Check these locations for jammed paper if the
printer reports a "side door" paper jam.
 Open the top side door by squeezing the release, located in the
center of the door just below the MP tray, and rotating it down.
 Remove any jammed paper, then rotate the door back up until it
latches closed securely.

o
Repeat the process for the remaining three side doors beneath
the top side door.
Through the duplexer - Check this location if the printer reports a paper
jam in the duplexer.
 Open the front door of the embosser.



Grip the release handle near the printer's power switch and
rotate away from the printer to release the latch between the
printer and embosser.
Roll the embosser away from the printer.
Open the duplexer, located above the alignment pins for the
embosser, by pressing the grey button on the front side of the
duplexer door and rotating it downward.

Release the door by gripping the black door rotation channel at
the back of the duplexer door and gently pressing the duplexer
door toward the back of the printer.

Pull out the duplexer unit by rotating the duplexer latches on
either side of the duplexer just above the duplexer door hinge
downward. This releases the duplexer.

Slide the duplexer part of the way out of the printer.

Lift the duplexer access panels and remove any paper on top of
or below them.





VI. Replacing Printer Consumables
A. Toner Cartridges
Slide the duplexer back into the printer.
Rotate the duplexer door up, press it back toward the back of
the printer gently and hook the black door rotation channel back
around the pin on the duplexer.
Close the duplexer door firmly.
Roll the embosser up against the printer until it latches into
place.
Close the front door of the embosser.
The EmFuse will display a warning message on the printer's display panel when toner is
getting low. When a toner cartridge runs out, the printer will not print until the cartridge is
replaced.
Additional toner cartridges can be purchased from ViewPlus. For replacement cartridges,
use the following:




Black toner cartridge, product number 150-52125304
Cyan toner cartridge, product number 150-52125303
Magenta toner cartridge, product number 150-52125302
Yellow toner cartridge, product number 150-52125301
Toner cartridge packages may also be available. Please visit our website at
www.viewplus.com for package availability and pricing information.
To replace a toner cartridge, first open the printer's top lid by squeezing the lid release
under the handle in the center of the lid and rotating the lid upward. Note: If you have
been printing, let the printer's fuser cool before reaching into the printer to replace the
toner cartridge. Locate the toner cartridge you wish to replace; in order from left to right,
the cartridges are cyan, magenta, yellow and then black.
Remove the new toner cartridge from the box and from the plastic bag. Save the plastic
bag. Unlock the old toner cartridge by rotating the blue toner lock switch at the front of
the cartridge counterclockwise until it stops. Carefully lift the old toner cartridge from the
printer, place it in the plastic bag and discard it.
Shake the new toner cartridge gently, then turn it upside down and remove the white
plastic tape.
Insert the new toner cartridge into the printer by lining it up with its corresponding image
drum and turning it carefully right-side up as you place it into the image drum. Rotate the
toner lock switch clockwise until it stops to lock the new toner cartridge into place, then
close the printer lid.
B. Image Drums
The EmFuse will display a warning message on the printer's display panel when an
image drum is nearing the end of its life. When an image drum reaches the end of its life,
the printer will stop printing until the drum is replaced.
Additional image drums can be purchased from ViewPlus. For replacement drums, use
the following:




Black image drum, product number 151-56127004
Cyan image drum, product number 151-56127003
Magenta image drum, product number 151-56127002
Yellow image drum, product number 151-56127001
Image drum packages may also be available. Please visit our website at
www.viewplus.com for package availability and pricing information.
To replace an image drum, first open the printer's top lid by squeezing the lid release
under the handle in the center of the lid and rotating the lid upward. Note: If you have
been printing, let the printer's fuser cool before reaching into the printer to replace the
image drum. Locate the toner cartridge for the image drum you wish to replace; in order
from left to right, the cartridges are cyan, magenta, yellow and then black.
Remove the new image drum from the box and from the plastic bag. Save the plastic
bag. Set the new image drum on a flat, level surface like a desk. Remove the image
drum and toner cartridge assembly for the image drum you wish to replace from the
printer by lifting it up and then out of the printer.
Set the cartridge and drum assembly next to the new drum, oriented the same direction.
Remove the orange packaging from the new image drum carefully and discard the
packaging. Unlock the toner cartridge from the old drum by rotating the blue toner lock
switch at the front of the cartridge counterclockwise until it stops. Carefully lift the toner
cartridge from the old image drum and place it into the new drum, using caution not to
spill the toner. Rotate the toner lock switch clockwise until it stops to lock the toner
cartridge into place, then place the image drum and toner cartridge assembly back into
the printer and close the printer lid.
Place the old image drum into the plastic bag and discard it.
C. Transfer Belt
The EmFuse will display a warning message on the printer's display panel when the
transfer belt is nearing the end of its life. When the transfer belt reaches the end of its
life, the printer will stop printing until the belt is replaced.
Additional transfer belts can be purchased from ViewPlus. The replacement belt product
number is 153-42931602. Please visit our website at www.viewplus.com for pricing
information.
To replace the transfer belt, first open the printer's top lid by squeezing the lid release
under the handle in the center of the lid and rotating the lid upward. Note: If you have
been printing, let the printer's fuser cool before reaching into the printer.
Remove all four image drum and toner cartridge assemblies from the printer by lifting
each one up and out of the printer. Place them on a flat, level surface like a desk.
To remove the old transfer belt, rotate the blue transfer belt locks at the front and back of
the right side of the printer (underneath the yellow image drum) counterclockwise.
Using the blue handles at the left and right sides of the transfer belt, lift the old transfer
belt up and out of the printer. Remove the new transfer belt from its packaging. Orient
the new transfer belt in the same direction as the old one and install it into the printer.
Rotate the transfer belt locks clockwise to lock the transfer belt into place. Place the
image drum and toner cartridge assemblies back in the printer and close the printer lid.
D. Fuser
The EmFuse will display a warning message on the printer's display panel when the
fuser is nearing the end of its life. When the fuser reaches the end of its life, the printer
will stop printing until the fuser is replaced.
Additional fusers can be purchased from ViewPlus. For replacement fusers, use the
following:


Fuser (120V), product number 153-42931701
Fuser (230V), product number 153-42931702
Please visit our website at www.viewplus.com for pricing information.
To replace the fuser, first open the printer's top lid by squeezing the lid release under the
handle in the center of the lid and rotating the lid upward. Note: If you have been
printing, let the fuser cool before reaching into the printer.
The fuser is located on the left side of the printer. To remove it, rotate the blue fuser lock
clockwise until it stops to unlock it, then lift it up and out of the printer. Discard the old
fuser.
Remove the new fuser from its packaging. Orient it with the blue fuser lock toward the
front of the printer and lower the fuser into the printer. Lock it into place by rotating the
blue fuser lock counterclockwise until it stops and close the printer lid.
E. Waste Toner Box
The EmFuse will display a warning message on the printer's display panel when the
waste toner box is getting full. When the box can no longer accept waste toner, the
printer will stop printing until the waste toner box is replaced.
Additional waste toner boxes can be purchased from ViewPlus. For replacement boxes
use product number 152-57108501. Please visit our website at www.viewplus.com for
pricing information.
To replace the waste toner box, lift the printer's display panel until it is parallel with the
floor. Grip the waste toner box access panel handles on both sides of the printer and
rotate the panel down.
Press the blue tab at the top right of the waste toner box and rotate the box down.
Remove the box from the printer.
Remove the clear plastic cap from the top right side of the waste toner box (next to the
blue tab) and place it over the hole in the back of the box. Discard the waste toner box.
Remove the new waste toner box from its packaging. With the blue tab at the top right of
the box, insert it bottom edge first into the printer and rotate the top edge up until it locks
into place.
Rotate the access panel up until it latches into place. If desired, tilt the printer's display
panel back down.
VII. Braille, Translation and Printing
A. ViewPlus Tiger Software Suite
Most braille should be produced using the Tiger Software Suite. The Tiger Software
Suite is part of your embosser package. Instructions for installation and use come with
the software package.
B. Fonts
Tiger screen fonts are alternative braille fonts installed during the installation of the
ViewPlus EmFuse driver. They can be chosen as output options in Tiger Software Suite
(TSS) and other software programs like MathType. Tiger screen fonts appear as
standard text characters on the screen and print as braille dot patterns.
It is very important to use the default font size and spacing for braille fonts. If the font
size or spacing is changed, the braille will not be printed with the correct standards. For
Tiger fonts, a point size of 36 is suggested. Most other braille fonts will use a point size
of 29.
Characters or text not translated to braille will print as graphic images of the visual
character. This enables embossing of visual print characters.
C. Math and Braille
The Tiger Software Suite can be used to translate math equations to braille. MathType
by Design Science can be used with Tiger braille fonts for producing spatial math
equations. More information on MathType can be found on the ViewPlus website.
D. Printing
Most documents should be prepared using the ViewPlus Tiger Software Suite (TSS).
Instructions for use come with the software package.
When not using TSS, the following steps should be used to print to the ViewPlus
EmFuse:



Open the document to be printed. Note: Most document types can be printed,
but documents containing text must either be translated with TSS, use one of
the braille fonts included with the printer driver or use the EmFuse in legacy
mode in order to print braille.
Open the program's File menu and choose Print.
On the Print dialog, make sure the EmFuse is selected. Choose the Properties
button next to the printer name and ensure that the correct paper size and print
options are selected. Choose OK on the Printer Properties dialog to save any
changes and close the dialog. Choose OK on the print dialog to print the
document.

Visit the Downloads section of the ViewPlus website at
http://downloads.viewplus.com/ for access to example documents and helpful
tutorials.
VIII. Support, Maintenance and Warranty
A. Training and Support Packages
Tutorials and other support materials are available on the ViewPlus website. For these
resources and other support inquiries, please visit http://www.viewplus.com/support/.
Additional training and support is available for purchase through your authorized
ViewPlus distributor or from ViewPlus Technologies.
B. Maintenance and Technical Support
It is important to choose a suitable location for the ViewPlus EmFuse. The location
should be sturdy and level. The EmFuse should not be exposed to direct sunlight,
extreme heat, cold, dust or humidity. The AC power outlet must be compatible with the
plugs of the EmFuse power cords. Dot quality should be monitored; poor alignment can
cause permanent damage to the platens of the embosser.
Software updates can be downloaded from the ViewPlus Technologies web site. You
should occasionally check the web site for the latest developments. There is also a
support page with helpful hints on the ViewPlus web site. Additional support packages
can be purchased from ViewPlus Technologies.
For technical support questions, contact your ViewPlus embosser sales representative if
you did not purchase directly from ViewPlus Technologies. If you purchased directly from
ViewPlus Technologies:
In the US/Canada:



Visit us on the web at http://www.viewplus.com/support/,
E-mail support@viewplus.com, or
Call +1 (541) 754-4002 and select the support option (Monday through Friday
from 9 AM to 5 PM Pacific time).
In Europe:

Visit us on the web at http://www.viewplus.eu/support/,


E-mail support@viewplus.eu, or
Call +31 77 76 76 001 and select the support option.
Outside of the US/Canada or Europe:



Visit us on the web at http://www.viewplus.com/support/,
E-mail support@viewplus.com, or
Call +1 (541) 754-4002 and select the support option (Monday through Friday
from 9 AM to 5 PM Pacific time).
C. Warranty
For information on your product warranty, please visit our web site. Select the
appropriate link to your warranty information based on your region from the choices
below.






For the US/Canada, please see your manufacturer's warranty information at
http://www.viewplus.com/support/warranty
For Europe, please see your manufacturer's warranty information at
http://www.viewplus.eu/support/warranty
For Asia, please see your manufacturer's warranty information at
http://www.viewplus.com/support/warranty
For South America, please see your manufacturer's warranty information at
http://www.viewplus.com/support/warranty
For Australia, please see your manufacturer's warranty information at
http://www.viewplus.com/support/warranty
For Africa, please see your manufacturer's warranty information at
http://www.viewplus.com/support/warranty
D. Extended Warranty and Maintenance Plan
An extended warranty and maintenance plan may be available through ViewPlus
Technologies or your ViewPlus representative. Availability is limited to customers with
valid existing warranty.