Florida-Friendly Best Management Practices for Protection of Water Resources by the Green Industries INSTRUCTOR TRAINING CLASS Updated 01/13/15 1 House Keeping • Silence Cell Phones • Restrooms • Sign-in [correct information] • Refreshments & Lunch • Recycling • Take notes • Relaxed atmosphere [ask questions & standup walk around] Page # 2 Today’s Program 9:00 am Welcoming and Introductions 9:30 Part I 12:00 Lunch 12:30 Part II 3:00 Test & Evaluation 3:30 pm Adjourn 3 Section 1: GI-BMP Program p.5 By the end of this section you will be able to: • Illustrate the program’s history • Define Florida-Friendly Landscaping ™ • Describe the structure of the GI-BMP Program • Explain how to obtain a Limited Certification for Urban Landscape Commercial Fertilizer 4 Instructor Manual p.5 • Concepts, guidelines and standards • Directions, tips and tools to deliver training • Developed by CTP Rookery Bay NERR 5 Green Industries Best Management Practices p.11 Developed by FDEP, UF/IFAS, industry and other stakeholders Designed to help industry protect resources and comply with increasing regulations Complying with BMPs is about using sound practices BMPs are the best ideas of the best companies, coupled with science, and applied with judgment and common sense GI-BMP Training GI-BMP Training In-Person/Online/DVD 6 Modules Post-Test (Minimum 75% Score) Certificate of Training p. 12 Florida-Friendly Landscaping Program Appendix 5 p.14 UF/IFAS Environmental Horticulture Department The Center for Landscape Conservation and Ecology Florida-Friendly Landscaping Program Florida Yards and Neighborhoods Green Industries Best Management Practices Program FYN-Homeowner Program FYN-Builder & Developer Program 8 FFL Principles Appendix 5 1. Right plant, right place 2. Water efficiently 3. Fertilize appropriately 4. Mulch 5. Attract wildlife 6. Manage yard pest responsibly 7. Recycle yard waste 8. Reduce stormwater runoff 9. Protect the waterfront GI-BMP Partners Green Industries FDEP Reduce Non-Point Source Pollution FDACS UF/IFAS p.14 Changes in the instruction, organization, and content of the GI-BMP program can only be made with FDEP authorization and technical advice from UF/IFAS 11 p.15 3 2 Program Coordination • Statewide Coordinator • Regional Coordinators o 1. South o 2. Northwest o 3. Northeast 1 12 GI-BMP Certificate of Training • It belongs to the participant • Participants need to keep the original and submit copies if needed • Does not require renewal 13 Limited Certification for Urban Landscape Commercial Fertilizer (p. 17 , Appendix 7) Online Application: https://aesecomm.freshfromflorida.com/ • All commercial fertilizer applicators, by January 1, 2014 • Online or paper application • $25 fee, GI-BMP certificate number or copy, photo • Holders exempt from further local testing Paper Application: http://forms.freshfromflorida.com/13677.pdf • Not required for private or institutional applicators o Institutional applicators may be required to obtain GI-BMP training per local ordinance • Renew every 4 years, 4 CEUs 14 Limited Certification for Urban Landscape Commercial Fertilizer p.17 • Authority to apply only fertilizers in urban landscapes for commercial gain • Does not authorize: o Application of pesticides, including pesticide-fertilizer mixes [i.e. weed and feed] o Operation of pest control business o Application of pesticides or fertilizers by unlicensed or uncertified individuals under the supervision of a certified person 15 Section 2: Becoming a GI-BMP Certified Instructor p.18 By the end of this section you will be able to: • Explain how to become a GI-BMP certified instructor • Explain how to maintain this certification • Describe why an instructor certification can be revoked • Apply professional training techniques in your classes 16 Role of the GI-BMP Instructor • Instructors are instrumental in the protection of Florida’s water • Social and environmental responsibility of training professionals on critical practices • Cooperation, technical expertise and dedication make this program an effective alternative to reduce nonpoint source pollution • Instructors can deliver public and private classes 17 Eligibility Prospective Instructor Experience p.18 College Degree (accredited institution) Green Industry Professional Minimum two years in training or supervisory position, competency in subject matter and competency in training. None required Education Professional Two years of experience in subject matter. Bachelor's Government Employee Two years of experience in subject matter and competency in training. Bachelor's Citizen Volunteer Two years of experience in subject matter, and competency in training. Bachelor's 18 Earning Instructor Certification p. 19 Instructors need to complete the following four steps: 1. Attend a GI-BMP in-person class, pass the test with a minimum score of 90% [in-person, +2006] 2. Apply to become an instructor [form] 3. Attend the GI-BMP Instructor Training class and pass test with a minimum score of 75% 4. Co-train at least two classes [waiver] 19 Maintaining Instructor Certification p. 20 • Follow the prescribed content • Keep current with all GI-BMP materials • Use only the most current versions of all materials • Follow the length of time allotted for each module • Teach at least one module per year • Complete refreshers and follow updates 20 Class and Instructor Evaluation p.21 • Any training event may be attended by FDEP or FDACS staff without prior notice • Random, or specifically selected, at the agency’s discretion • Regional Coordinators will conduct evaluations 21 Instructor Certification Revocation p. 21 • Misrepresentation of FDEP or UF/IFAS • Promoting the missions, objectives and views of other organizations or businesses • Promoting commercial products or services • Seeking any type of personal benefit or benefit for any relative, acquaintance, organization or business from the GI-BMP training • If performance is unsatisfactory a follow up evaluation will be conducted • Instructor certificate will be revoked after three unsatisfactory training evaluations 22 Instructor Certification Revocation p. 21 • Poor performance • Content alteration • Using GI-BMP materials in ways other than those for which they were intended • Failure to maintain the module time schedules • Failure to meet the GI-BMP training standards described in this manual • Additional compensation for instruction or charging higher fees • Inappropriate, unsafe or unacceptable behavior The FDEP does not permit any type of compensation for instructors, except as part of normal duties of employment 23 When delivering the GI-BMP training, you are representing the values and the professionalism of the program. 24 p.23 Training Techniques 25 GI-BMP Audience • Classes open to anyone • Primarily professional landscapers (certification) • Wide age range • Varying degrees of formal education and experience o • p.22 Average academic level K8 Very receptive audience 26 What does it take to have an effective training? 27 Understand what you are training Skills Knowledge Attitude 28 Set yourself up for success • Choose an effective time • Choose an effective location • Have your teaching notes, tools and materials ready • Prepare, prepare, prepare 29 Do instructors have to be good facilitators? 30 Facilitation • Occasionally instructors are the experts • Considerable expertise in the audience • Encourage participation by asking questions 31 Body Language • Body is the most versatile communication tool • 60% non-verbal • Casual body language • Smile • Face the audience • Move around p. 23 32 Voice p. 23 • Loud enough • Use amplifier if needed • Confidence and enthusiasm • Speak slowly and clearly • Use adequate vocabulary [K8] • Be judicious with humor 33 Delivery Methods • Lecture • Exercises • Question & answer • Demonstration • Discussion • Handouts • Reading • Hands-on-practice • Audio-visual • Other…? p. 25 • Drawing 34 Retention Rate p.26 Teach Others/Immediate Use of Learning 90% Practice by Doing 75% Discussion Groups 50% Demonstration 30% Audio-Visual 20% Reading 10% Lecture 5% 35 p. 26 What is the average attention span? 8 36 Manage Time • Difficult to both teach and keep track of time • Have a time keeper • It is a long class, many concepts to cover • Facilitate interactions p. 26 37 Props • • • • • • Spreader/deflector Fertilizers Weight scale Soil test probe Mulch samples PPE • • • • • Sprinklers, water gauges, rain shut-off valve Bucket local soil Turfgrass samples Silly string Soap Bubbles • Other? p. 29 38 Other Training Techniques • Read your group! • Dress the part • Use your tools wisely (don’t read from the PPT) • Use people’s names – makes it personal • See instructor manual for more training techniques 39 Section 3: Organizing and Delivering an In-Person GI-BMP Class p. 30 By the end of this section you will be able to: • Organize and deliver an effective in-person GI-BMP class • Accommodate special cases • Explain how to use the training materials • Sign-up to deliver CEUs • Manage registration and sign-in • Open a class effectively • Proctor the GI-BMP test • Process the training and certification documentation 40 Where Do You Begin? After Training Before 41 GI-BMP Training Site p. 30 https://gibmp.ifas.ufl.edu 42 New Training Provider Login Appendix 27 Three steps to Training Provider access: 1) Get a UF ID number: – http://fyn.ifas.ufl.edu/instructor-gl.htm – May take several days 2) Create a “GatorLink” username (UF computer login) 3) Notify state office to authorize your account Assistants should request accounts in their own name. 43 New Training Provider Login p. 31 • After logging in, you should see the Training Provider links: 44 Training Provider Capabilities p. 31 • Add, update, or cancel class postings directly on the website • Online registration • Print pre-filled training record forms • Submit class attendance data online • Send mass emails to students or participating instructors 45 Instructor Resources Site p. 31 • Resources required to organize a class • Download the latest version of the class materials • CEU information • Tutorials/help for Training Providers http://ffl.ifas.ufl.edu/gibmp_instructor.html or, link from GI-BMP site after login 46 Online GI-BMP Certification List Customer Service p. 31 • Provide information in person, phone, mail and e-mail • Information: o GI-BMP program o Certification process o Class content o Legislation o Local regulation o Licensing and other associated topics o Contact information of key organizations (i.e., UF/IFAS Extension, FDEP, FDACS) 48 Training Facility • Facility adequate for adult training • Parking (big trucks with trailers) • Quiet and free from distractions • Proper ventilation • Adequate temperature (74 F) • Restrooms should be available • Sufficient desktop space • Classroom layout • ADA compliant p.32 49 Additional Instructors p. 32 • Each module taught by instructor with more experience • Less monotonous • Allows the lead instructor to focus on overseeing the organization • Buddy-up (Extension Agents, Industry Instructors) • Regional Coordinators can assist you with identifying additional instructors for your class 50 Class Fee • Modest reimbursement for training expenses [$15-$30] – classroom rental, copies, other materials, etc. • If charging more than $30, you need to submit a justification to state office • FDEP does not permit any type of compensation for instructors, except as part of normal duties of employment 51 Scheduling Classes p. 32 • Only certified instructors can conduct classes • Schedule classes 30 days in advance • Add New Class” online form (GI-BMP Training Site) • Class is published to statewide schedule • Be sure you get online verification / email confirmation • Classes not officially registered >> no training certificates 52 Adding a Class: Input Information 53 30-Day Waiver p. 33 • If a class is added less than 30 days in advance, class will not be published until approved • Complete form to request approval (available from online Instructor Resources; example in Appendix 22) • Requests will be based on: o Weather idling the workforce o Unexpected or uncontrollable event • Approved by the Regional Coordinator or the Statewide Coordinator 54 Class Size p. 33 • No minimum nor maximum class size • Minimum determined by how many participants to justify the resources invested [12] • Maximum depends on facility capacity and people available to run the class [ratio 2/50] 55 Class Language p.34 • Class in English and Spanish • Native Spanish speakers, with no formal education in English, trained in Spanish • Instructors can make accommodations for simultaneous translation of the class and test in a language other than English and Spanish 56 Special Cases p.34 • Persons with disabilities or special needs are welcome • Required to make reasonable accommodations [ADA] • Requests at least three days in advance of the class • Before starting a class, ask if there are any concerns or needs 57 ADA Compliance p.34 In accordance with the Americans with Disability Act, if you require any type of an accommodation for an event sponsored by the University of Florida accommodation requests must be made at least 72 hours in advance of the function. To arrange accommodations contact the agency sponsoring the event. For assistance contact the UF ADA Office at (352) 392-1591 or 711(TDD/TTY). *Source: Providing Services and Access to Students and Employees with Disabilities in Higher Education: Effective and Reasonable Accommodations Seventh Edition (Electronic Version) March 2012 58 Illiteracy p.34 The GI-BMP training is open to anyone who is interested in learning about the Green Industries best management practices. Passing the test is only required of those seeking certification. • Some may not be able to pass the GI-BMP exam and obtain the fertilizer certificate • Non-applicator employees should still be trained in all modules that apply to their duties 59 Illiteracy and ADA p.34 Illiteracy that is the result of a physical or mental disability (e.g., stoke, head trauma, birth defects, mental disability, etc.) that substantially limits a major life activity may warrant reasonable accommodation under the Americans with Disabilities Act. Otherwise, illiteracy is not a disability covered by the ADA. • Contact Regional and/or State coordination for more information and support with unique situations requiring special needs. 60 Managing Attendance p. 34 • Participant registration and payment collection [if applicable] is the instructor’s responsibility • Formal registration system [form] • Phone, e-mail , online registration [available through GI-BMP website] 61 Managing Attendance p. 34 • Registration and payment deadline • Registration confirmation and reminder • Participant cancellations • Registration fee [$15-$30] • Class cancellations 62 Class Cancellations p. 35 • Cancel the class online (GI-BMP Training Site) • Notify registered participants [by phone] • For insufficient enrollment: o Under 10 registered o 3 days notice 63 Preparing the Class Materials p. 36 • Enough copies of : o o o o o o GI-BMP manuals Agendas Training record Pre and post tests Class evaluation forms CEU forms • Latest version [Instructor Resources site] • Copies in different colors (training record in white or off-white) • A copy of the GI-BMP manual should be handed out to each trainee • Binding the class materials will help with keeping them organized 64 GI-BMP PowerPoint Presentations p.37 • Primary training tool • Teaching notes [print hardcopy] • Only program officials can make changes BMP 65 Additional Content p. 37 • Know the local regulations • Provide guidance and information on local regulations: o Applicable subject area o Separate segment after the Overview • Caution trainees of possible differences between local regulations and class • Test will be on the statewide practices found in the manual • Any additional content should be delivered after completion of the course 66 What can go wrong? Lighting Projector Bulb Batteries Materials Audio Other? 67 Continuing Education Units Florida Department of Agriculture and Consumer Services (FDACS) • 2 Core CEUs and 2 additional CEUs for the following licenses: o Private Applicator - Agriculture o Ornamental & Turf o Limited Lawn & Ornamental o Limited Landscape Maintenance o Commercial Lawn and Ornamental o Limited Urban Fertilizer Florida Nursery Growers & Landscape Association (FNGLA) • 4 CEUS 68 Continuing Education Units The Florida Department of Agriculture and Consumer Services (FDACS) is currently updating their website and CEU process. In the interim, the State Office will mail a copy of the CEU form with your training materials if you are already registered as a Training Provider. To register as a coprovider visit: http://www.freshfromflorida.com/Divisions-Offices/AgriculturalEnvironmental-Services/Business-Services/Pesticide/PesticideApplicator-Certification/Pesticide-Certification-Website-Secure-Login 69 A guide to managing the details Appendix 16 70 Sign-In • First impression of facility and instructors • Walk-Ins • No-Shows • Participant Switching p.40 71 Training Record • All attendees must complete one • Must be legible • Must be signed • Name and DOB must match test forms • Available in Spanish & Creole • Reproduce in white or light color paper No TR, no certificate! 72 Training Record Pre-fill the class info before copying Are they in the database? Name and DOB must match test forms CEUs? Certificate? Where to mail? 73 Test • Pre-test to assess level of knowledge prior to training • Different test versions • 40 Questions [8 per module] • Passing score 75% [30/40] • Multiple choice and True/False questions • Time 30 min [extra time – up to one hour] • Answer all questions – no blanks • Cover all the key points during training 74 Scanable Test Forms • Request test in advance [estimate number] • Allow extra time for instructions and bubbling • Use presentation as aid [Instructor Login] • Return unused tests • Name and DOB on the test must match the training record • Make copies if your run out of forms • PDF printable copy available if tests do not arrive on time 75 Marking Instructions • Completely fill in the “bubble” correct answer • Mark only one answer • Erase completely if changing answer • Do not make any other marks • Provide #2 pencils and erasers Make sure contact information is bubbled-in correctly Review before the Test • Recommended • Based on the key learning points [Instructor Manual, Section 4] • A word by word review is NOT approved 78 Evaluation Survey p. 44 Appendix 20 79 Processing Documents • p. 45 Send completed class materials to the GI-BMP Data Manager o o o o o Class Transmittal Form (Instructor Resources) Class registration and attendance list(s) A complete, legible, signed training record form for each attendee Completed pre- and post-tests Completed class evaluations • Alphabetical order • Keep copies of training records and post tests as a back up • Send no later than 7 calendar days after the class • Certificates mailed within 2 weeks of class date • Questions? Contact State Office 80 Transmittal Form • Information to process the class documents • Official record of the class • Presenter names for all modules • List trainees who did not take test • Must be on top of materials 81 What happens next? • Certificate processing time: 2 weeks (counting from the day of the class) • Participants receive: • o Training certificate and wallet card o -OR- Non-passing letter Instructors receive: o Class record spreadsheet – participants & test scores o Evaluation summary 82 GI-BMP Online Training • Same content as in-person training (6 hours) • Private computer (not tablets) • At own pace • Cost $15.00 • No CEUs • Two chances to take the test (if not successful needs to take class in-person) • Does not count towards instructor certification gibmp.ifas.ufl.edu 83 GI-BMP DVD Training • Same content as in-person training (6 hours) • DVD Player (TV or Computer) • At own pace • No Cost for DVD (order form online) • Take the test online ($15 fee), proctored by a GI-BMP Instructor or a preauthorized CPCO or L&O license holder, or at the local Extension Office (appointment required) • No CEUs • Does not count towards instructor certification gibmp.ifas.ufl.edu 84 Test Voucher Appendix 24 • Authorizes participant to take the post-test • Contact your local Extension office to make arrangements • User must present voucher and driver's license or ID card Test Administrator Instructions Validate ID, Birthday and Expiration Date Two Signatures Required Mail test to GI-BMP State Office, results 2 weeks Section 4: Understanding the Training Modules p. 46 By the end of this section you will be able to: • Explain the training objectives and their importance • Follow the lesson plan of each module to deliver a GI-BMP class consistently and effectively 87 Lesson Plans p. 46 • Description of how to instruct the individual GI-BMP modules • Organized outlines • Specify the subject matter, training objectives, key learning points, materials and resources, additional instructions, timeline for each module 88 Training Objectives • Specific, measurable, short term, observable student behaviors • Foundation of GI-BMP training modules • Assist instructors with meeting training goals • Helpful to determine an instructor’s performance p. 46 Never teach to the test questions, teach to the training objectives 89 Training Objectives p. 46 • Review the training objectives with the participants before starting a module • Adults need to know right away why they are sitting in the classroom • The training objectives should be presented clearly: 1) Repeat the goals several times 2) Ask participants to write them down 3) Ask questions, inviting participants to share comments 90 Teaching Notes • Comprise the official content • Same content found in the GI-BMP manual • Print a hard copy of each presentation [+teaching notes] p. 47 91 Presentations • Lesson Plan: Module 1, Introduction • Lesson Plan: Module 2, Overview • Lesson Plan: Module 3, Lawn and Landscape • Lesson Plan: Module 4, Irrigation • Lesson Plan: Module 5, Fertilizer • Lesson Plan: Module 6, Pesticides 92 So are you ready to teach? 93 Next Step So far you have completed: • Attended a GI-BMP training [90%] • Applied to the GI-BMP Instructor Program • Attended the GI-BMP Instructor Training class [75%] One more step: • Co-train at least two classes supervised by a FDEP authorized senior instructor (see Appendix 10) 94 Co-Training • Final step in the training and certification of GI-BMP Instructors • Evaluation period and a learning experience • Objectives: • o Gain proficiency with subject matter o Become familiar class logistics Waiver 95 Senior Instructors • GI-BMP certified instructors proficient in GI-BMP subject matters • Considerable training experience • Authorized by FDEP to assist with the training of new instructors • Assist the RC with training new instructors [co-training] 96 Senior Instructors - Criteria See Appendix 13 • Have a valid GI-BMP Instructor Certificate • Be up to date with all the GI-BMP updates • Have extensive experience organizing and delivering training/education programs • Have 3 years of experience with the GI-BMP subject matters • Have organized and delivered more than 10 GI-BMP classes • Have access to a training facility, designed for education • Have the adequate resources to host and train instructors 97 Updates in 2014 • The Pesticide Module (module 6) has been revised to include new content regarding the “SDS”, the Globally Harmonized System for hazardous communication, and signal words (slides 28-31). • Training materials and forms for in-person training in Haitian Creole are available for download • DVD release in Haitian Creole is pending • The handout pdf file (module slides 3 per page) has been reformatted for better black-and-white printing. New handout files for all modules, all languages are now available. 98 Error in Spanish Manual Page 30, drop spreader should not be used when applying sulfur coated fertilizer. Corrected statement: “Debido a la frágil consistencia de la capa de azufre, muchos de estos productos no deberían ser aplicados con un aplicador de caída libre donde los gránulos caen directamente hacia abajo.” Thank you! Nonpoint Source Management Section Florida Department of Environmental Protection 100