Introduction to MIS Chapter 7 Integration of Information Copyright © 1998 by Jerry Post Introduction to MIS 1 Sales Terminals Changes 1970s Management sales data Sales Terminals Central computer: create reports 3 reports (printed) Manager: Integrate, graph analyze weekly reports Secretary: type & revise 1980s Sales Terminals sales data Sales Terminals Management 3 reports Central Manager: (printed) computer: Integrate, graph create reports analyze 1990s Sales Terminals weekly reports personal computer Management query sales data Sales Terminals Introduction to MIS DBMS: On-line data data Personal Computer Weekly reports & ad hoc queries (applications) 3 Integration Strategy Tactics Operations data data data data data Company Introduction to MIS 4 Business Integration Design feasibility & production costs Design & Engineering Designs and Quality product planning planning & monitoring Marketing Manufacturing planning & monitoring Vendors Distribution Purchasing Demand-pull Mass Customization Just-in-Time partnerships & joint development Introduction to MIS Administration & Management HRM Accounting Finance Quality control & Custom orders MIS Customers Quick Response partnerships & joint development 7 Enterprise Resource Planning Integrated systems Examples SAP Peoplesoft Lawson J.D. Edwards Basic features included Accounting Purchasing HRM Investment management International environment Multiple currencies Multiple languages Procedures and practices Follows local (national) rules Follows consolidation rules Example Introduction to MIS U.S. firm with European subsidiaries. Data is entered once European reports are generated for subsidiaries following local rules Results are converted and consolidated to U.S. firm following international and U.S. rules 9 Advantages of ERP Eliminates costly, inflexible legacy systems Improved technology infrastructure Improved work processes Increased data access for decision making Disadvantages of ERP Expense & time Radical change Integrating with other systems One vendor risks Introduction to MIS 18 Disadvantages of ERP Introduction to MIS 19 Workgroup Example Consulting HQ California Client HQ Connecticut 3 Cost Design Supplier Message Analyses Proposals Contact Database Finance & Management Team Cost Analysis Changes & Suggestions Cost targets & comments Costs & Budgets Changes & Costs 2 Singapore Design Plans Problems & Suggestions Design Project origination Introduction to MIS Message Design Supplier Proposals Contact Database 4 Design Team Changes & Corrections Changes Message 1 20 GDSS Group Decision Support Systems Brainstorming Shared access Voting Record of comments Anonymity? Drawbacks Typing Facilitator Costs Introduction to MIS 21 GDSS Room Group decision support systems can be used to coordinate meetings, record notes, take votes, and encourage participation. As shown in this system by Ventana corporation, each participant enters data in a PC, with summary results displayed on the central screen. Introduction to MIS 22 Copy the objects to the document. Changes to the original do not affect the copies. Original spreadsheet object Original graph object Introduction to MIS Static Integration Container Document Document Static copy of spreadsheet object Static copy of graph object 25 Objects are linked to the document. Document requests changes and updates copies as needed. Original spreadsheet object Dynamic Integration request changes send data request changes Original graph object Introduction to MIS send data Document Container Document Dynamic display of spreadsheet copy Dynamic display of graph copy 26 Dynamic Links Advantages Data references are always up-to-date. Computer & document know the source of all components. Updates and changes are automatic, with less user training. Disadvantages Introduction to MIS Moving a document forces links to be rebuilt or dropped. Cannot make radical changes to underlying components Software upgrade problems. File deletions, moves and major alterations affect other (unknown) users. Data changes can cause reformats that require finetuning of layouts. 28 Sales Network Links Accounting Marketing Integrated Data Marketing Forecast Graph Sales Table Cost of Goods Sold Spreadsheet Introduction to MIS 29 Integration over Networks Share data Support links Data Software availability Joint Authorship Transmit reports File Server Server Applications Container Document Circulated Report Computer 1 Computer 2 Introduction to MIS 30 Request data Send data Fill spreadsheet Data changes Send new data (1) Query to Spreadsheet link to DBMS Spreadsheet request data DBMS (3) Fill spreadsheet (2) Send data data (5) Send new data (4) Data changes Introduction to MIS 31 Microsoft Pivot Table Sum of SalePrice ModelTypeSaleState Hybrid Mountain Race Road Tour Track Grand Total Quarter Quarter1 49,111.21 138,419.65 215,602.55 145,108.33 79,222.71 7,703.77 635,168.22 Month Quarter2 38,365.38 150,297.45 231,187.01 112,108.20 89,869.80 7,450.00 629,277.84 Quarter3 58,022.29 133,240.00 243,694.51 111,749.85 81,602.01 15,125.00 643,433.66 Quarter4 53,507.33 141,669.80 238,500.00 120,901.80 95,506.07 4,750.00 654,835.00 Grand Total 199,006.21 563,626.90 928,984.07 489,868.18 346,200.59 35,028.77 2,562,714.72 Data - Pivot table report. Select data using a database query (Rolling Thunder). Choose data for rows, columns and table computations (row: ModelType, SaleState; column: Month(SaleDate); Table: SalePrice. Create additional groups (Mark quarters, Data - Group and outline Group. Hide or show detail. Introduction to MIS 32 Protected Changes Tools - Protect the document. Save the file and allow others to make changes. Changes are automatically marked in color for each user. Tools - Unprotect the document. Tools - Track Changes - Accept or Reject Changes. Introduction to MIS 33 Recorded (wave) comment Annotation Insert - Comment Insert - Object - Wave Make sure you and your colleagues have a sound card and microphone. Set up and test the multimedia tools. Know what you want to say and keep it short. Video can be used also but you need a camera, video capture card, and editing software. Comment Introduction to MIS 34 Problems with Sharing Same software Same environment, fonts, devices, drivers Data conversion tools weak. Exact layouts require same versions. Hardware conversions not exact. Missing devices might cause crashes. Need access and network paths. Transmission time. Concurrency Tracking. Locking. Replication. Introduction to MIS 35