The Power of We: Building Ally-Focused Inclusion Initiatives that Engage the Broader Workforce Forum on Workplace Inclusion - March, 2015 Shavondalyn Givens, NASA Goddard Space Flight Center Jennifer Brown, Jennifer Brown Consulting www.nasa.gov diversity & inclusion National Aeronautics and Space Administration Introductions Jennifer Brown Jennifer Brown is the Founder & CEO of Jennifer Brown Consulting, a certified woman- and LGBT-owned strategic leadership and diversity consulting firm specializing in the future of the workforce and workplace, and dedicated to building more inclusive organizations where all kinds of talent can feel Welcomed, Valued, Respected, and Heard℠. Based in New York City and maintaining a global team, the company partners with HR, Talent Management, D&I and Business leadership on change management efforts relating to human capital, including the design, development and facilitation of customized, interactive classroom and online learning events. JBC is known as the creator of the ERG Progression Model℠, a proprietary development tool that facilitates the transformation of ERGs into true business partners. Employer-of choice clients include Cisco, Toyota Financial Services, Wells Fargo, Thomson Reuters, AXA, Disney, New York Life, Target, and many of the Fortune 500. Jennifer is quoted frequently on next generation diversity and inclusion practices, has delivered two TEDx talks, and is a dedicated and visible change advocate in the LGBT and Allies community. Shavondalyn Givens Shavondalyn Givens is a senior Diversity and Inclusion Program Analyst at the NASA Goddard Space Flight Center in Greenbelt, MD. Ms. Givens started her NASA career as a Presidential Management Fellow at NASA Headquarters after graduating from the University of Texas, School of Law in Austin, TX. Ms. Givens has held positions in the public, private and non-profit sectors including EEOC Appellate Division, ACLU of Texas, Lawyers’ Committee for Civil Rights Under Law, and Texas Civil Rights Project among others. Ms. Givens is passionate about Diversity and Inclusion and leveraging the power of D&I to create high performing teams and optimize performance within organizations. Ms. Givens received her BA with honors from Stanford University. She participated in the Semester at Sea Study Abroad Global Learning Program and taught English in Japan. Ms. Givens lives in the Washington, DC area with her family and enjoys participating in numerous community service activities. www.nasa.gov diversity & inclusion National Aeronautics and Space Administration National Aeronautics and Space Administration Agenda • • • • • • • • • Introductions Current State at NASA and in the World Setting the Foundation What We Did Experiential Learning Demo – Dimensions of Privilege Exercise What Worked Really Well for Us What We Learned Along the Way Making It Real – Putting inclusion practices into our daily work lives Still to come in the Future Closing http://diversity/index.cfm Are you thinking big enough to capture all of the people who want to be involved in D&I efforts? Are we using outdated models and understanding to identify on ramps for people within the organization to support and participate in D&I? How do we start the next generation Ally conversation? Setting the Foundation What was going on in the environment at NASA Goddard? What problem were we trying to solve? What did we want to accomplish? www.nasa.gov How do we align this with other D&I initiatives and training already in place? diversity & inclusion National Aeronautics and Space Administration What We Did – What were the key steps to get started? – What were the key questions we had to address? – How our initial ideas and concepts evolved to where we are today www.nasa.gov diversity & inclusion National Aeronautics and Space Administration What We Did – Summary – Gained Leadership Buy-In from D&I Committee and senior leadership and secured a senior champion for the initiative – Formed a team of passionate volunteers and identified a lead – Worked with a consultant to provide overall guidance and value added advice around best practices – Conducted Benchmarking and Research on Inclusion www.nasa.gov – Developed a Strategic Implementation Plan, Objectives and Metrics – Developed website – Created a logo and tagline for branding – Conducted Focus Groups with Employees – Drafted White Paper and Business Case for Inclusion – Developed a definition for Inclusion and identified the benefits as well as developed a definition for an Inclusion Ally – Marketed the initiative through Directorate Roadshows diversity & inclusion National Aeronautics and Space Administration Who is your ally? Who is that person that you can go to and you know you can count on…who you KNOW has your back on a good day or a bad one? There are people, your coworkers and mine, whose perspective and whose capabilities, for whatever reason, are not fully available to the Center We all have allies. They are “in our corner”….”on our side”. They help us to understand and to be understood. They defend us when we are down. They are a safe place. We need allies. So does everyone else……. Well, we need to BE an Ally as well. The diversity of YOUR work unit…YOUR facility…YOUR Center… YOUR Agency gives you a great opportunity to be an Ally Jay Pittman, Inclusion Ally member, WFF www.nasa.gov diversity & inclusion National Aeronautics and Space Administration Dimensions of Privilege Exercise How do you teach privilege… to the privileged? in the workplace? How do you create a learning exercise on privilege that is accessible across a wide spectrum of D&I awareness? How do we tie privilege to the concept of Ally in a way that resonates? What groups/identities do I belong to where I experience privilege? • Race • National Origin • Gender • Religion • Sexual Orientation • Age • Socio-economic class • Ability www.nasa.gov diversity & inclusion National Aeronautics and Space Administration What Works Really Well – JBC Best Practices and Next Practices – – – – – 1 2 3 4 5 www.nasa.gov diversity & inclusion National Aeronautics and Space Administration What Worked Really Well for Us – – – – – – – – – – Simplicity of concept - something everyone could get behind Kicking off the initiative with senior level sponsorship Tying into our core value of Safety for launching the initiative Having representatives on the core team from multiple campuses Enabling different teams to implement at their location: Tailor the presentation to the organizational workplace culture Core team included employees, supervisors and senior management. Practice D&I Principles – example: how we selected team lead Talking to JBC early to understand who else is working on this and what are the best practices in this area Ice cream and Free Books – quarterly book club idea Fun. Make sessions engaging and easy to meet new people www.nasa.gov diversity & inclusion National Aeronautics and Space Administration What is a core value of your organization that you could leverage for your Inclusion efforts? What We Learned Along the Way – The significance of greeting people as they walk into a room – Diversity of opinions about meaning of signing a written pledge – Address confusion on what it means to be an Ally and expectations for being part of the initiative – Create different roles for various levels of engagement – Challenges in keeping the momentum going – Be prepared to explain how the new initiative builds on the past ones and aligns to current initiatives and activities – Use a spokesperson who is articulate, engaging and focused in presenting the initiative – Have passionate and engaged senior champions both formal and informal – Find ways to re-energize team members and recalibrate plans if needed along the way www.nasa.gov diversity & inclusion National Aeronautics and Space Administration Making It Real – Putting Inclusion Practices Into our Daily Work Lives • Starting core team meetings with accountability to model the behavior - what have you done to be an Inclusion Ally this week? • Incorporate the same level of interactive activities at all campuses • Participating in Random Acts of Kindness • Celebrating Thank You Month • Posting Inclusive Meetings Flyers in conference rooms and using While you Wait Slides to convey key Inclusion Messages • Developing Email Tags/Signatures that incorporate Inclusion Tips www.nasa.gov diversity & inclusion National Aeronautics and Space Administration Still to Come in the Future • • • • Monthly Newsletter and Resources Message to Contractors Planned training seminars – Ally 101 and 201 Partnering with our Employee Resource Groups for sessions on how to be an ally for specific constituencies • Storytelling with senior leaders and Inclusion Allies – Why am I an inclusion ally? What does it mean as a person? What does it mean for the organization? www.nasa.gov diversity & inclusion National Aeronautics and Space Administration Closing Here’s to the Dreamers “Here’s to the crazy ones. The misfits. The rebels. The troublemakers…The ones who see things differently…They change things. They push the human race forward. And while some may see them as the crazy ones, we see genius. Because the people who are crazy enough to think they can change the world, are the ones who do.” – Steve Jobs Be the Change: Awareness, Respect, Advocacy Contact Info Jennifer Brown Read more about the Jennifer and the company at www.jenniferbrownconsulting.com. jennifer@jenniferbrownconsulting.com 20 E 9th St, Suite 4U New York, NY 10003 Phone + Fax: 1-888-522-1599 Shavondalyn Givens Senior Diversity and Inclusion Program Analyst NASA Goddard Space Flight Center, Greenbelt MD shavondalyn.givens-1@nasa.gov 301-286-9601 Connect with me on Linked In: linkedin.com/in/shavondalyngivens Learn more about NASA Goddard’s D&I program at http://diversity.gsfc.nasa.gov/ www.nasa.gov diversity & inclusion National Aeronautics and Space Administration