Creating an Inclusion as the HOW® Breakthrough
THE KJCG METHODOLOGY FOR STRATEGIC CULTURE CHANGE
2
r
r
PL
plan and objectives to move along
the Commitment Curve
Identify and begin to work in Pockets
of Readiness (early adopters)
Conduct education to create
awareness, understanding and
new competencies for senior
leaders, managers and individual
contributors
LEVERAGING
LEARNING AND
CHALLENGING THE
NEW STATUS QUO
r
provide real-time feedback
Develop a critical mass of peer-to-peer
Agents of Change
r Conduct periodic Pings (e-surveys) to
r Build baseline concepts into all
r
r
track the organization along the
Commitment Curve and adjust Road
Maps and plans
Create Community(ies) of Practice
to provide support and share
learning/success
Transfer knowledge to expand internal
capability and ensure sustainability
Integrate Inclusion as the HOW
with other organizational
initiatives and business strategies
(e.g. Lean Six Sigma, Quality,
Change Management)
DU
MAKING
INCLUSION AS
THE HOW
A WAY OF LIFE
4
N
r Develop 12-18 month Path Forward r Begin Rapid Application Consulting to
CREATING
MOMENTUM
3
for change and establish clear
contract
r Undertake discovery process, i.e.,
Giving Voice Sessions (Ping and f2f)
r Create From ➔ To Vision (gap
analysis)
ICA
TIO
POSITIONING:
BUILDING
THE PLATFORM
FOR CHANGE
NO
INTEGRATION INTO ORGANIZATIONAL WORK PROCESSES
r Identify senior leader sponsorship
r
r
training and programs (including new
hire orientation, new manager
education)
Enhance performance feedback
systems to support the new
behaviors using Inclusive
Behaviors as part of criteria for
promotion
r Continue to identify opportunities for r Conduct Pings to assess progress and
r
breakthroughs in how the work of the
organization is done
Continue to communicate
accomplishments, success practices
and stories—internally and
externally
what is needed to move to
Internalization of the Inclusive
Behaviors and their impact on results
Copyright © 1995-2013 The Kaleel Jamison Consulting Group, Inc. 518.271.7000. www.kjcg.com. Adapted from Frederick A. Miller and Judith H. Katz. The Inclusion Breakthrough: Unleashing the Real Power of Diversity. San Francisco, CA: Berrett-Koehler Publishers, 2002.
ALIGNMENT OF MANAGEMENT PLANS, POLICIES, AND PRACTICES
1
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