Welcome
Jeannette Jones
Introduction
Admin Support Team
Overview
Barb Spencer
Communication
Eric Stiffler
Activity Step One
Barb Spencer
Shapes
Admin Support Team
Activity Step Two
Barb Spencer
Flexing to Other Shapes
Eric Stiffler
Introduction
Kellie King Taylor
Guest Speaker
Dr. Keith Wisdom
Reflection
Dr. Keith Wisdom
Conclusion
Jeannette Jones
FocUS Award/Lunch
Dr. Eboni Pringle
Administrative Support Staff
Undergraduate Studies
Jeannette Jones
Office of the Dean
Kellie King Taylor
OEECE
Barb Spencer
Student Success
Programs
Alexsa Wanchick
Academic Success
Center
Jeanne Ely
Exploratory
Advising
Dennis Rule
Academic Success
Center
Ahari Salal
Exploratory
Advising
Eric Stiffler
University Advising
warmth
TRUST
MINDFULNESS
Patience
flexibility
Service
Division of Undergraduate Studies
• 7 Departments
• Over 65 full-time staff and graduate assistants (not
including student workers)
Today’s presentation will help US:
• Create communication that brings more favorable results
with others at work
• Help in understanding yourself and your communication
style
• Understand why we may have difficulty communicating
with certain people
Better communication helps
collaboration within the division
ONE PRINCIPLE OF EFFECTIVE COMMUNICATION…
KNOW THYSELF
• Pick a shape that you feel represents your personality
– label that shape with the number 1
• Pick a second shape that you feel represents your
personality – label that shape with the number 2
• Write your selections on your worksheet
The “shape” concept was developed
by Susan Dellinger when she was a
management trainer for GTE.
Alternative for the MBTI because it is
quick, simple, easily understood, fun,
interactive and immediately useful.
This is not a heavily academic and
intellectual method that you must study
for years to understand.
According to Dr. Susan Dellinger, your
choice indicates a distinct personality
type. Every person has a preferred
shape.
Introduction of Shapes
Organized
Logical and Practical
Prefer Rules Over Guidelines
Consistent
Disciplined
Loyal
Flexing to a Box:
Meet all deadlines, memorize
policy manuals, pay attention to
detail, use formality, and be to work
on time.
Leaders
Focused
Goal-Oriented
Decisive
Skilled Communicators
High Energy
Great Visionaries
Flexing to a Triangle:
Do your job well, show leadership,
do the little extras, and use “I”
statements rather than “you”.
Transitional
Open-Minded
Empathetic, Caring
Period of Growth
Everyone’s Been There and
will be there again – People
are not permanent rectangles
Flexing to a Rectangle:
Do not expect anything, give time
and space, offer suggestions, avoid
arguments, and put proposals in
writing.
People Person
Good Communicators
Listeners
Peacemakers
Pleasant/Happy
Accommodating
Relationship-Oriented
Flexing to a Circle:
Be willing to stop and chat, expect a lot
of meetings, do not break confidence,
share the credit, and do not expect
quick answers.
Creative
Always Asking “What If”
Idea Producers
Motivators
Energetic
Conceptual
Flexing to a Squiggle:
Be a self-starter, talk fast, be
enthusiastic, have great new ideas, and
allow them the freedom to use their
imagination and be innovative.
UNDERSTANDING YOUR CO-WORKERS
• Identify someone you work closely with. Thinking of that
person, write their name on the shape that most represents
their personality.
• Identify someone you work occasionally with. Thinking of that
person, write their name on the shape that most represents
their personality.
• Record this information on your worksheet and answer
questions 1-4.
• The Administrative Support staff will gather those shapes at
each table.
• You can collect your shapes at the end of the meeting.
Interim Executive Director
AALANA Initiatives
Division of Diversity, Equity and Inclusion
CONCLUSION
Conclusion
FocUS Award/Comments
Lunch
Jeannette Jones
Dr. Eboni Pringle
Dellinger, S., Communicating Beyond our Differences…Introducing
The Psycho Geometrics System. Prentice Hall, Inc.
www.drsusan.net
www.psychogeometrics.com/aboutdrsusan.php