BLUE OCEAN STRATEGY How to Create Uncontested Market Space and Make the Competition Irrelevant Made by Mrs. Kavita Yogesh Bansal Creating Blue Oceans New Market Space The universe is composed of two sorts of oceans- Red Oceans and Blue Oceans. Red Oceans-All the industries in existence today. Blue Oceans-All the industries not in existence today i.e. unknown market space Blue Oceans are defined by untapped market space, demand creation, and the opportunity for highly profitable growth. In red oceans industry boundaries are defined and accepted, and the competitive rules of the game are known. In blue oceans, competition is irrelevant because the rules of the game are waiting to be set. The Continuing Creation of Blue Oceans Although the term blue oceans is new, their existence is not. Companies which never existed 50 years back are on zoom today. Similarly, companies which are not in existence today may exist after a few years & we should think about those. The Impact of Creating Blue Oceans The profit and growth consequences of creating blue oceans. 86% 14% Business launch Revenue Impact Profit Impact 62% 39% Launches within red oceans 38% 61% Launches for creating blue oceans From Company & Industry to Strategic Move The study shows that the strategic move, and not the company or the industry, is the right unit of analysis for explaining the creation of blue oceans and sustained high performance. A strategic move is the set of managerial actions and decisions involved in making a major market creating business offering. Value Innovation: The cornerstone of Blue Ocean strategy Value innovation places equal emphasis on value and innovation. Value without innovation tends to focus on value creation on an incremental scale, something that improves value but is not sufficient to make you stand out in the market place. Innovation without value tends to be technology-driven, market pioneering, or futuristic, often shooting beyond what buyers are ready to accept and pay for. Value innovation occurs only when companies align innovation with utility, price, and cost positions. People who seek to create blue oceans pursue differentiation and low cost simultaneously. Red Ocean Strategy Compete in existing market space. Blue Ocean Strategy Create uncontested market space. Exploit existing demand. Create and capture new demand. Make the value-cost trade-off. Break the value-cost trade-off. Align the whole system of a firm’s activities with its strategic choice of differentiation or low cost. Align the whole system of a firm’s activities in pursuit of differentiation and low cost. The Six Principles of Blue Ocean Strategy Formulation Principles Risk factors each principle attenuates Reconstruct market Reduces search risk boundaries Focus on the big picture, not Reduces planning risk the numbers Reach beyond existing Reduces scale risk demand Reduces business model Get the strategic sequence risk right Execution Principles Risk factors each principle attenuates Overcome key organizational hurdles Build execution into strategy Reduces organizational risk Reduces management risk Analytical Tools and Frameworks Effective blue ocean strategy should be about risk minimization and not risk taking. The Strategy Canvas The strategy canvas is both a diagnostic and an action framework for building a compelling blue ocean strategy. First it captures the current state of play in the known market space. This allows you to understand where the competition is currently investing, the factors the industry currently competes on in products, service, & delivery, & what customers receive from the existing competitive offerings in the market. The Four Actions Framework Reduce Which factors should be reduced well below the industry’s standard? Eliminate Which of the factors that the industry takes for granted should be eliminated? A new value curve Create Which factors should be created that the industry has never offered? Raise Which factors should be raised well above the industry’s standard? The Eliminate-Reduce-RaiseCreate Grid Eg. [yellow tail] Eliminate Enological terminology and distinctions Aging qualities Above the line marketing Reduce Wine complexity Wine range Vineyard prestige Raise Price versus budget wines Retail store involvement Create Easy drinking Ease of selection Fun and adventure Three Characteristics of a Good Strategy 1. Focus: Every great strategy has focus, and a company’s strategic profile, or value curve, should clearly show it. 2. Divergence: When a company’s strategy is formed reactively as it tries to keep up with the competition. On the strategy canvas, therefore, reactive strategists tend to share the same strategic profile. In contrast, the value curves of blue ocean strategists always stand apart 3. Compelling tagline: A good strategy has a clear-cut and compelling tagline. Eg. Tagline of SouthWest Airlines “The speed of a plane at the price of a carwhenever you need it.” Some factors showing a company caught in the Red Ocean Overdelivery without payback An Incoherent Strategy Strategic Contradictions An internally driven company Formulating Blue Ocean Strategy Reconstruct Market Boundaries Companies trapped in red oceans tend to do the following: Define their industry similarly and focus on being the best within it. Look at their industries through the lens of generally accepted strategic groups (such as luxury automobiles, economy cars, and family vehicles), and strive to stand out in the strategic group they play in. Focus on the same buyer group, be it the purchaser (as in office equipment industry), the user ( as in clothing industry), or the influencer (as in pharmaceutical industry). Define the scope of the products and services offered by their industry similarly. Accept their industry’s functional or emotional orientation. Focus on the same point in time-and often on current competitive threats-in formulating strategy. Six Paths Framework (Pattern for Creating Blue Ocean Strategy) Path 1: Look Across Alternative Industries. Path 2: Look Across Strategic Groups Within Industries. Path 3: Look Across the Chain of Buyers. Path 4: Look Across Complementary Product and Service Offerings. Path 5: Look Across Functional or Emotional Appeal to Buyers. Path 6: Look Across Time. Conceiving New Market Space From Head to Head Competition to Blue Ocean Creation Head-to-Head Competition Blue Ocean Creation Industry Focuses on rivals within its industry Look across alternative industries Strategic Group Focuses on competitive position within strategic group Focuses on better serving the buyer group Looks across strategic groups within industry Buyer Group Redefines the industry buyer group Scope of product/ service offering Head-to-Head Competition Focuses on maximizing the value of product & service offerings within the bounds of its industry Blue Ocean Creation Looks across to complementary product and service offerings Functionalemotional orientation (feo) Focuses on Rethinks the feo of improving price its industry performance within the feo of its industry Time Focuses on Participates in adapting to external shaping external trends as they trends over time occur Focus on the Big Picture, Not the Numbers Drawing Your Strategy Canvas The Four Steps of Visualizing Strategy 1.Visual Awakening 2. Visual Exploration 3. Visual Strategy Fair 4. Visual Communication Compare your business with your competitors’ by drawing your ”as is” strategy canvas. Go into the field to explore the six paths to creating blue oceans. Observe the distinctive advantages of alternative products and services See which factors you should eliminate, create or change Draw your “to be” strategy canvas based on insights from field observations. Get feedback on alternative strategy canvases from customers, competitors’ customers, & non customers. Use feedback to build the best “to be” future strategy. Distribute your before-and-after strategic profiles on one page for easy comparison See where your strategy needs to change Support only those projects and operational moves that allow your company to close the gaps to actualize the new strategy. Reach Beyond Existing Demand The three tiers of Noncustomers First tier Your market First tier-”soon to be” noncustomers who are on the edge, waiting to jump ship. Second tier-’’Refusing’’ noncustomers who consciously choose against your market Third tier: ‘’Unexplored’’ noncustomers who are in markets distant from yours Second tier Third tier Get the Strategic Sequence Right Buyer utility Is there exceptional buyer utility in your business idea? No-rethink Yes Price Is your price easily accessible to the mass of buyers? No-rethink Yes Cost Can you attain your cost target to profit at your strategic price? Yes Adoption What are the adoption hurdles in actualizing your business idea? Are you addresing them up front? Yes A commercially viable Blue ocean idea No-Rethink No-Rethink Testing for Exceptional Utility The Buyer Utility Map The Six Stages of the Buyer Experience Cycle 1. Purchase Customer Productivity Simplicity Convenience Risk Fun & Image Environmental friendliness 2. Delivery 3. Use 4. 5. Suplemnts mainte nance 6. Disposal The Buyer Experience Cycle Purchase How long does it take to find the product you need? Delivery How long does it take to get the product delivered? Is the place of purchase attractive & accessible How difficult is it to unpack and install the new product? How secure is the transaction environment? Do buyers have to arrange delivery themselves? If yes, how costly and difficult is this? How rapidly can you make a purchase? Use Does the product require training or expert assistance? Is the product easy to store when not in use? How effective are the product’s features and functions? Does the product or service deliver far more power or options than required by the average user? Is it overcharged with bells and whistles? Supplements Do you need other products & services to make this product work? If so, how costly are they? Maintenance Does the product require external maintenance? How easy is it to maintain & upgrade the product? Disposal Does use of the product create waste items? How easy is it to dispose of the product? How much pain do they cause? Are there legal or environmental issues in disposing of the product safely? How easy are they to obtain? How costly is disposal? How much time do they take? How costly is maintenance? Uncovering the Blocks to Buyer Utility Purchase Delivery Use Suppleme Maintena nts nce Disposal Customer Productivity: in which stages are the biggest blocks to customer productivity? Simplicity: in which stages are the biggest blocks to simplicity? Convenience: In which stages are the biggest blocks to convenience? Risk: In which stages are the biggest blocks to reducing risks? Fun & Image: In which stages are the biggest blocks to fun & image? Environmental friendliness: In which stages are the biggest blocks to environmental friendliness? From Exceptional Utility to Strategic Planning Step 1: Identify the Price corridor of the Mass Step 2: Specify a Level Within the Price Corridor From Strategic Pricing to Target Costing The Profit Model of Blue Ocean Strategy The Strategic Price The Target Profit The Target Cost Streamlining & Cost innovations Partnering Pricing Innovations Adoption Of Blue Ocean Idea Before moving further and investing in the new idea, the company must first overcome such fears by educating the following peopleEmployees Business Partners The General Public Executing Blue Ocean Strategy Overcome Key Organizational Hurdles The Four Organizational Hurdles to Strategy Execution Cognitive Hurdle An organization wedded to the status quo Political Hurdle Opposition from powerful vested interests Resource Hurdle Limited resources Motivational Hurdle Unmotivated Staff Building Execution into Strategy A company is not only Top Management, nor is it only middle management. A company is everyone from the top to the front lines. The company must create a culture of trust & commitment that motivates people to execute the agreed strategy. The power of fair process How Fair Process Affects People’s Attitudes and Behavior Strategy Formulation Process Attitudes Behavior Strategy execution Fair Process Engagement Explanation Expectation clarity Trust and Commitment “I feel my opinion counts” Voluntary Co-operation “I’ll go beyond the call of duty” Exceeds expectations Self- Initiated The Three E Principles of Fair Process There are three mutually reinforcing elements that define fair process1. Engagement 2. Explanation 3. Clarity of Expectation The execution consequences of the presence and absence Of fair process in strategy making Fair Process Intellectual & Emotional Recognition Trust & Commitment Voluntary Cooperation in Strategy execution Violation of Fair Process Intellectual & Emotional Indignation Distrust & Resentment Refusal to Execute Strategy Imitation Barriers to Blue Ocean Strategy Value innovation does not make sense to a company’s conventional logic. Blue ocean strategy may conflict with other companies’ brand image. Natural monopoly: The market often cannot support a second player. Patents or legal permits block imitation. Network externalities discourage imitation. Imitation Barriers to Blue Ocean Strategy contd… High volume leads to rapid cost advantage for the value innovator, discouraging followers from entering the market. Imitation often requires significant political, operational, & cultural changes. Companies that value-innovate earn brand buzz & a loyal customer following that tends to shun imitators. Blue Ocean Strategy Written by W.Chan Kim Renee Mauborgne