Robert DuPuy
1510 Eldridge Pkwy Suite 110-177
Houston, TX 77077
(713) 859-4667 ● rcdupuy@gmail.com
Process Improvement | Business Development | Quality
Well-diverse business professional with over 25 years of experience in various industries (medical, aerospace, food,
manufacturing, retail, IT) possessing a Lean Six Sigma Black Belt, Master’s of Business Administration and Master
Certificate in Business Process Management (BPM). Skillful in applying Six Sigma to sales processes and quality
issues to improve results. Constantly seeks, develops, shares, and implements best practices among teammates and
clients. Thorough understanding of process improvement methodology, project management, marketing and sales
strategy, and quality assurance.
Areas of Expertise
Reducing Cost● Improving Product Quality ● Project Management ● Increasing Productivity● Business
Development● Sales Process Improvement ● Discovering Needs/ Wants● Strategic Planning ● Six Sigma●
Coaching ●Data Gathering and Analysis● Implementing Improvements● Operations ● Increasing
Productivity● Marketing ● Brand Awareness ● Profit Margins● Development Life Cycle ●
PROFESSIONAL EXPERIENCE
ACIM LLC, HOUSTON, TX, 2013-PRESENT
• Consulting services for implementing ISO systems based on Lean Six Sigma principles
• Sales and training consulting for ISO management systems organizations based in South America
• Certification obtained for: Master Certificate Business Process Management, Lean Practitioner, Lean Six Sigma
Green Belt, Lean Six Sigma Black Belt
• Extensive social media, blogging and author of book advising the purchase and effective implementation of ISO
Management Systems along with obtaining supporting trademark
• DSS projects using DMADV that increased client retention from 32% to 60% within 6 months
 Led expansion of GlobalGROUP USA, managed all startup activities and business plan
 Manage and direct the overall operations of the company with objective of ensuring financial stability
 Monitor effectiveness of marketing plan and make necessary adjustments to maintain business success
 Responsible for defining, researching, planning, building business support, and team that reduced cycle time,
improved profitability, increased effectiveness and efficiencies
LLOYD’S REGISTER QUALITY ASSURANCE, HOUSTON, TX, 2008-2013
VP REGIONAL AMERICAS COMMERCIAL TRAINING MANAGER (2012-2013)
 Apply Lean/Six Sigma concepts and techniques to process improvement initiatives, including analyzing data
 Oversee multi-functional team that analyzes error, rejection rate, and created a process that decreased defect
rate and completion time by 23 days
 Created a series of activities designed to increase sales results and first year growth rate by 30%
 Identified training resources, outlined, and evaluated performance metrics to establish process success
 Researched, improved sales and branding strategies, and developed specific training materials
 Mentored employees and partnered with management to align process improvement initiatives with business
objectives
VP NORTH AMERICAN SALES, CONTRACTS, CLIENT AND OPERATIONS MANAGER (2008-2012)
 Major contributor in winning one of the largest contracts with Cargill
 Led sales effort to close major deal with Best Buy by defining and measuring client problems that resulted in
reduction of bid price and profit margin increased from 3% to 15%
 Developed and implemented North American Business Assurance Strategy and new management process
 Grew company revenue by 18%, training revenue by 80% in 2 years, and increased profitability by 5%
 Expanded market presence within multiple industries (Energy, Food, Retail, Manufacturing, Aerospace,
Medical, Automotive) at regional and global levels while managing Contracts, Client Services, and Training
Robert DuPuy, Page 2
PROFESSIONAL EXPERIENCE
CONTINUED
JEFFERSON WELLS, AUSTIN, TX, 2006-2008
DIRECTOR, BUSINESS DEVELOPMENT
 Served as Program Manager, managed accounts, and closed a $3.5MM supplier agreement with Dell
 Performed and designed Quality Assessment Reviews and provided feedback on coaching opportunities

Increased brand presence after the reopening of office and expanded pipeline of customers
COMPUTER ASSOCIATES, AUSTIN, TX, 1996-2006
DIRECTOR OF ESM BUSINESS DEVELOPMENT & PROGRAMS (1999-2006)
 Closed $65 MM Reseller Agreement, supervised cross functional team of six managers, and reduced sale cycle
 Oversaw development life cycle and input of data and reports generated for division
COMPUTER ASSOCIATES AUSTIN, TX
DIRECTOR OF ESM BUSINESS DEVELOPMENT & PROGRAMS
 Developed and maintained relationships with key corporate leaders, and organizations
PROGRAMS AND ALLIANCES MANAGER (1996-1999)
 Supported management on organizational strategy, developed product road-maps, and long range planning
 Developed and implemented a 5-year strategic plan that increased revenue growth from $0 to over $25 MM

Negotiated agreements, monitored, measured, and improved design and development processes
EDUCATION
Master of Business Administration, General Management, California Coast University, Santa Ana, CA
Bachelor of Science, Business Administration, California Coast University, Santa Ana, CA
Associates of Arts, Computer Science, Microcomputer Technology Institute, Houston, TX
Master Certificate, Business Process Management, Villanova University, Houston, TX
Lean Six Sigma Green Belt, Villanova University, Houston, TX
Lean Six Sigma Black Belt, Villanova University, Houston, TX
PROFESSIONAL ASSOCIATIONS
Member, Association Strategic Alliance Professionals
Member, Professional Sales Association (UPSA)
Member, Toastmasters
TRAINING
ISO 9001, ISO 14001, ISO 22000, 18001
Lead Auditor
Dale Carnegie Training
Miller Heiman
Scotworks Negotiation