When Things go Wrong
Houston, We Have a Problem.
Ed Carter & Steve Hoffer
Information Security Office
Ohio University
Identity Theft
Ed Carter & Steve Hoffer
Information Security Office
Ohio University
The Federal Trade Commission
The nation's consumer protection
agency, collects complaints about
companies, business practices, and
identity theft.
Ed Carter & Steve Hoffer
Information Security Office
Ohio University
spam@uce.gov
If you receive an email that you think might
be a scam, forward it to the FTC and it will
be stored in a database that law
enforcement agencies use to generate legal
cases.
Ed Carter & Steve Hoffer
Information Security Office
Ohio University
The internet Crime Complaint Center
The IC3 is a partnership between the FBI, the
National White Collar Crime Center, and the
Bureau of Justice Assistance, whose mission is
to serve as a vehicle to receive, develop, and
refer criminal complaints related to cyber crime.
Ed Carter & Steve Hoffer
Information Security Office
Ohio University
Your State Attorney General
In addition to the FTC, you can also file a complaint
with your state Attorney General's office if you think
you may be a victim of fraud. Your state Attorney
General's office handles a wide range of complaints
related to consumer protection.
Ed Carter & Steve Hoffer
Information Security Office
Ohio University
reportphishing@antiphishing.org – In
addition to forwarding spam to
spam@uce.gov, you can also forward spam
to reportphishing@antiphishing.org. The
Anti-Phishing Working Group is a
consortium of ISPs, security vendors,
financial institutions and law enforcement
agencies that use this email to fight
phishing.
Ed Carter & Steve Hoffer
Information Security Office
Ohio University
www.bbb.org
The Better Business Bureau accepts
complaints from consumers against
businesses or services, and is dedicated to
fostering an ethical business environment.
Ed Carter & Steve Hoffer
Information Security Office
Ohio University
Identity Theft
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Place a "Fraud Alert" on your credit reports, and review those reports carefully.
Notifying one of the three nationwide consumer reporting companies is sufficient.
Close any accounts that have been tampered with or established fraudulently
File a police report with local law enforcement officials. This is an essential step in
claiming your rights
Report your theft to the Federal Trade Commission, online, by phone, or by mail.
More info check out http://www.identitytheft.info
TransUnion: www.transunion.com, 1-800-680-7289
Experian: www.experian.com, 1-888-EXPERIAN (397-3742)
Equifax: www.equifax.com, 1-800-525-6285
Ed Carter & Steve Hoffer
Information Security Office
Ohio University
Virus Infection
1.
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5.
6.
Do NOT panic!!
Distinguish between a virus and a "normal"
hardware or software problem.
Identify the virus
Gather information
Locate the virus
Remove the virus
Verify the virus is gone
Ed Carter & Steve Hoffer
Information Security Office
Ohio University
Trojan
It is a harmful piece of software that
looks legitimate.
Ed Carter & Steve Hoffer
Information Security Office
Ohio University
Hard Drive Crash
Very important to have a backup
Call an expert!!
Ed Carter & Steve Hoffer
Information Security Office
Ohio University
The Ohio University
Information Security Office
160 West Union Street
Athens, OH 45701
(740) 566-SAFE
security@ohio.edu
Ed Carter & Steve Hoffer
Information Security Office
Ohio University
Mission Laptop Security
Ed Carter & Steve Hoffer
Information Security Office
Ohio University
Visit OnGuradOnline.gov and click on
“File a Complaint” to learn how to
respond if problems occur when your
online.
Ed Carter & Steve Hoffer
Information Security Office
Ohio University