Customize Your Resume to Get the Job You Want David Marwick and Len Schwartz for JobAssist.org August 12, 2013 Hosted by Kemp Mill Education Center www.kmedcenter.com/ 8/12/2013 JobAssist: Customize Your Resume 1 Overview • Why customize your resume • How to customize--four steps • Wrap-up 8/12/2013 JobAssist: Customize Your Resume 2 Why Customize Your Resume • Companies – In buyer’s market, looking for “perfect” candidate – Receive many applications per opening – Reduced HR staffs – Use computers for initial screen Finding the right applicant is like finding a needle in a haystack • Applicants – Many people looking for jobs – Little cost to email another resume – Time-consuming to customize a resume, and most people do not do so 8/12/2013 JobAssist: Customize Your Resume 3 Find a Job You’re Well Qualified for • Invest time up front in analyzing job openings: Are you a good fit? • Recent study found – Job seekers spent little time • deciding whether a position was suitable. • reviewing job description and job requirements – 65% of applicants did not meet basic requirements • experience • education • skills 8/12/2013 JobAssist: Customize Your Resume 4 Job Posting for Nurse Manager Position: Nurse Manager, Ventilation Unit 7 stated “requirements” ( = 6 required + 1 desired) 1. 2. 3. 4. 5. 6. 7. 8/12/2013 BS in Nursing 3+ years of clinical nursing experience 2+ years of supervisory/management experience Ventilator Unit experience desired Meets requirements of MD Nurse Practice Act MD Registered Nurse license Effective oral communication skills JobAssist: Customize Your Resume 5 Introducing the Qualifications Matrix A tool to help determine whether you are well qualified for a specific job posting Qualification Relevant Education and Experience Required Desired (but Not Required) 8/12/2013 JobAssist: Customize Your Resume 6 Analysis of Nurse Manager Posting Qualification Relevant Education and Experience Required BS in Nursing BS, Nursing, Clark College, Utica, NY, 2009 3+ years of clinical nursing experience 3.5 years experience = 2 years at Jones Hospital + 1.5 years at Smith Hospital 2+ years of supervisory experience 1.5 years as Nursing Supervisor, Smith Hospital Meets requirements of MD Nurse Practice Act Assured unit’s compliance with MD Nurse Practice Act MD Registered Nurse License MD Registered Nurse License 5678 Effective oral communication skills Chosen to provide oral briefings to hospital board of governors, 2013 Desired (but Not Required) Ventilator Unit experience 8/12/2013 Worked on ventilator unit, Jones Hospital, 2011 JobAssist: Customize Your Resume 7 To Apply or Not? • Types of qualifications – Objective = Yes/No • BS in Nursing • 2+ years supervisory experience – Subjective • Effective oral communication skills • Don’t be too literal – Wiggle room even on yes/no qualifications • They want 2+ years of supervisory experience; Jane has 1.5 years – May be multiple ways to meet some criteria • How demonstrate “effective oral communication skills”? • The 80/20 rule – Employers often “ask for the moon” – If you meet 80% of required qualifications, go for it 8/12/2013 JobAssist: Customize Your Resume 8 Resume: Overview • Purpose – A means to an end => interview – Demonstrate qualifications for a specific job – It’s not about you; it’s about what you can do for employer Use your resume to show that you are the needle in the haystack • Length – 1 page if <10 years – 2-page maximum – Zero-sum game 8/12/2013 JobAssist: Customize Your Resume 9 Resume: Basic Modules • Five basic modules A. B. C. D. E. 8/12/2013 Contact info Work experience Education/training Computer skills Other JobAssist: Customize Your Resume 10 Module A: Contact Information • • • • • • General Approach Nurse Manager Name Address Phone Email address LinkedIn address (usually) Professional license number, if applicable [CONTACT INFORMATION] Jane R. Doe 123 Oak Street 123.456.7890 Ames, MD 22111 jane.doe@gmail.com MD Registered Nurse License 5678 8/12/2013 JobAssist: Customize Your Resume 11 Module B: Work Experience General Approach Nurse Manager NURSING EXPERIENCE • • • • Sequence – Most recent job first – Then work backwards for <10 years Directly relevant vs. other experience For each job – Title, employer, location, dates – For lesser-known employer, explain briefly, provide URL – Volunteer work counts Emphasize/quantify results – Not a job description – Challenge/Action/Result (CAR) format – If applicable, refer to computer skills Nursing Supervisor 2012-present Smith Hospital, Ames, MD www.smithhospital.com • Supervised 5 nurses in cardiology unit with average of 14 patients per shift • Reduced unit’s infection rate by 12% by implementing new cleanliness protocols • Unit received “Excellent” or better grade on every quarterly review of compliance with MD Nurse Practice Act • Chosen to provide oral briefings to hospital board of governors, 2011 and 2012 • Recognized as Nurse of the Month, Jan. 2013 Floor Nurse 2010-2011 Jones Hospital, Troy, NY www.troyhospital.com • Worked on ventilator unit (1 year) • Responsible for average of 6 patients per shift • Rookie of the Year award, 2010 OTHER EXPERIENCE Sales Clerk, Walmart, Troy, NY summers 2007, 2008 8/12/2013 JobAssist: Customize Your Resume 12 Module C: Education/Training General Approach • • • New entrants—before Work Experience Experienced workers—after Work Experience What to include – List highest degree first, back to BA/BS – New entrants: List key courses, term papers, etc. – Recent courses, webinars, conferences in your field 8/12/2013 Nurse Manager EDUCATION/TRAINING • • “Reducing Infections” 3-day workshop, Yale BA, Nursing, Clark College, Utica, NY – Deans List, 2006, 2007 – President, Future Nurses of America JobAssist: Customize Your Resume 2012 2009 13 Module D: Computer Skills • List computer skills most relevant to target job – Only current versions – Incorporate into Challenge/Action/Result (CAR) statements 8/12/2013 JobAssist: Customize Your Resume 14 Module E: Other • Can list other activities, interests – If relevant to job opening – If demonstrate character, initiative • Examples: – Volunteer activity – Sports, especially high-level competition – Foreign travel – Foreign languages 8/12/2013 JobAssist: Customize Your Resume 15 Nursing Manager Resume [CONTACT INFO] Jane R. Doe MD Registered Nurse License 5678 123 Oak Street Anywhere, CA 123.456.7890 jane.doe@gmail.com NURSING EXPERIENCE Nursing Supervisor 2012-present Smith Hospital, Ames, MD www.smithhospital.com • Supervised 5 nurses in cardiology unit with average of 14 patients per shift • Unit received “Excellent” or better grade on every quarterly review of compliance with MD Nurse Practice Act • Reduced unit’s infection rate by 12% by implementing new cleanliness protocols • Selected to provide oral briefings to hospital’s board of governors, 2011 and 2012 • Recognized as Nurse of the Month, Jan. 2013 Floor Nurse Jones Hospital, Troy, MD www.troyhospital.com • Worked on ventilation unit (1 year) • Responsible for average of 6 patients per shift • Chosen as “Rookie of the Year—2010” 2010-2011 [OTHER EXPERIENCE] • • EDUCATION/TRAINING “Reducing Infections” 3-day workshop, Yale University, New Haven, CT BS, Nursing, Clark College, Utica, NY Deans List, 2008, 2009 President, Future Nurses of America [COMPUTER/OTHER SKILLS] 8/12/2013 JobAssist: Customize Your Resume 2012 2009 16 Job Posting for Program Associate Position: Program Associate, Jewish Community Relations Council Requirements: • Bachelors degree • 2+ years professional experience; event planning, community relations or communications/marketing experience preferred • The following professional skills are required: excellence in writing, organization, strategic thinking, time management, and interpersonal communication • Ability to self-motivate, prioritize, work independently and complete multiple assignments with attention to detail in a fast paced, rapidly changing environment. • Proficient in Microsoft Office Suite and willing to learn JCRC’s software platform • Excellent understanding of Middle Eastern affairs, a passion for Israel, and a proven ability to be innovative in support for Israel • Ability to work some nights and an occasional Sunday 8/12/2013 JobAssist: Customize Your Resume 17 Analysis of Program Associate Posting Qualification Relevant Education and Experience Required Bachelors degree 2+ years professional experience Excellence in writing Excellence in organization Excellence in strategic thinking Excellence in time management Excellence in interpersonal communication Ability to self-motivate, prioritize, work independently . . . Proficient in Microsoft Office and willing to learn JCRC’s software platform Excellent understanding of Middle Eastern affairs Passion for Israel and proven ability to be innovative in support of Israel Ability to work some nights and an occasional Sunday Desired (but Not Required) Event planning, community relations, or communications/marketing experience preferred 8/12/2013 JobAssist: Customize Your Resume 18 Wrap-up • Explained why you need to customize your resume. • Showed how to customize your resume in four steps 1. Find a suitable job 2. Use Qualifications Matrix to analyze the job opening’s requirements and your relevant education and experience 3. Incorporate your relevant education and experience into each of five resume modules 4. Assemble the modules to create a resume • Customizing applies equally to cover letters • The final slide lists a few excellent resources • Questions/comments? 8/12/2013 JobAssist: Customize Your Resume 19 Resources • “Why Job Seekers Don't Land Jobs.” In an excellent 7-minute video, a Wharton Professor explains why the hiring process is frustrating for employers and job seekers, June 5, 2012. http://online.wsj.com/video/why-job-seekers-dont-land-jobs/7951AB32-2509-473A-AB14-09B09E6CBDC0.html • “10 Reasons Why You Aren't Getting Hired,” by Miriam Salpeter, 07.17.13 http://jobs.aol.com/articles/2013/07/10/reasons-didnt-get-hired/ • “10 Reasons Your Resume Isn't Getting You Interviews,” by Alison Green, August 13, 2012 http://money.usnews.com/money/blogs/outside-voices-careers/2012/08/13/10-reasons-your-resume-isnt-getting-youinterviews • “4 Signs You Shouldn’t Bother Applying to a Job,” by Katie Douthwaite, 03.05.13 http://www.thedailymuse.com/job-search/4-signs-you-shouldnt-bother-applying-to-a-job/ • “The Difference Between A Good And Bad Job Opportunity,” by Heather R. Huhman, 02.19.13 http://comerecommended.com/publish2/4-ways-to-spot-a-good-job-opportunity-from-a-bad-one • “How We Really Read Job Ads,” by Lauren Weber, 05.02.13 http://blogs.wsj.com/atwork/2013/05/02/how-we-really-read-job-ads/ • “Why the Job Search Is Like 'Throwing Paper Airplanes into the Galaxy‘,” 02.29.12 http://knowledge.wharton.upenn.edu/article.cfm?articleid=2947#.UgJLetHaNPg.gmail 8/12/2013 JobAssist: Customize Your Resume 20