Asset Accumulation Series Webinar 2 of 7: Define Classifications and Sources July 30, 2014 Agenda • Overview of ActiFi and the 2014 Redtail Webinar Series • Recap of Session • Business Development Process: Define Classifications and Sources • • ActiFi • Why it is important • How to define requirements for Redtail on paper Redtail • Translating requirements from paper to technology • How to make it work on Redtail • Q&A • Preview the next Webinar in the Series All Rights Reserved to ActiFi 2 Getting the Most Out of Technology What Percentage of Technology ROI is tied to Advisor Utilization? Answer: 100% How much benefit does an advisor/planner get if they use their old processes on the new technology? Answer: NONE All Rights Reserved to ActiFi 6 Keys to Success Keys to Success – ALWAYS REMEMBER For illustrative purposes only All Rights Reserved to ActiFi 9 Define Your Business Development Process Overview/Define Your Process Define Classifications and Sources Define Stages Identify Default Next Steps Create Pipeline Report Segment Your Client Base Analyze Your Client Base/Identify Ideal Opportunities Define Your Classifications Classifications are the kinds of relationships you have with people from the time you first hear about them until they become a client. Examples include: • Lead: Not acquainted, acquired contact info by referral or some other method • Qualified Lead: Determined to be a good “fit” • Prospect: Not yet a client, building a relationship • Client: With an opportunity or life event on the horizon • Center of Influence: Not necessarily a client, but a potential or existing referral source • Affiliated Professional: Tax attorney, divorce attorney, insurance agent, etc. Write down your exact words and how you define them All Rights Reserved to ActiFi 11 Worksheet: Define Your Classifications Classifications are the kinds of relationships you have with people from the time you first hear about them until they become a client. Classification Definition Example: Prospect Not yet a client, building a relationship All Rights Reserved to ActiFi 12 Define Your Source Types and Names Source Types and Names help you identify where a prospect came from. Source Types are broader categories, while Source Names indicate which specific Source Type generated the prospect. Examples of Source Types Examples of Source Names Marketing Campaign Direct Mail, Newsletter Center of Influence COI Name Affiliated Professional Attorney name, CPA name Personal Networking Rotary, Kids’ soccer Event Social Security Education seminar Write down your exact words and how you define them for your Source Types. All Rights Reserved to ActiFi 14 Worksheet: Define Your Source Types and Names Source Types and Names help you identify where a prospect came from. Source Types are broader categories, while Source Names indicate which specific Source Type generated the prospect. Source Type Example Source Names Example: Client Referral Client Name All Rights Reserved to ActiFi 15 Managing Your Sales Process on Redtail Terminology and language really matter. Identify and define your terms and make sure everyone is in agreement. Balance optimism and realism in your opportunity forecasting. You can’t monitor what you don’t measure. Accurate data is important, but only to the extent that it serves management review and decision-making. All Rights Reserved to ActiFi 17 Managing Data on Redtail -- Tips Redtail is your data source. Excel is a tool used to manipulate the data, not to store it. Talk to Redtail about tips and tricks they have to manage your client data. This is not a one-time project. Things are always changing with your clients. You should review your data regularly to make sure your data remains accurate. All Rights Reserved to ActiFi 18 Next Time Wednesday, August 13th 4:00 Eastern/1:00 Pacific Overview/Define Your Process Define Classifications and Sources Define Stages Identify Default Next Steps Create Pipeline Report Segment Your Client Base Analyze Your Client Base/Identify Ideal Opportunities Today’s presentation and slides will be made available by Redtail. Look for an email when it is posted and ready for you to access. All Rights Reserved to ActiFi 20 Questions? Brian Kostick 763-746-1267 bkostick@actifi.com Jessica Weisner 800-206-5030 x1066 jessica@redtailtechnology.com