The Foodie, The Traveler and the Blue Foot Chicken Calaveras County Visitors Bureau Murphys, CA April 29, 2009 “People travel to meet other people and eat their food” Burt Wolf Television Journalist “Tell me what you eat and I will tell you who you are” Jean Brillat-Savarin 18th century Gastronome The First Foodies… Ann Barr Paul Levy In 1984, co-authored “The Official Foodie Handbook” “Foodies are the ones salivating over restaurants, recipes and radicchio” Paul Levy Co-author The Official Foodie Handbook The Kid from Corona and his Foodie Journey… Salmon Salad Tart James Lileks 2001 Chicken Loaf with Olives James Lileks 2001 The Jell-O Mold James Lileks 2001 That casserole thing… Foodie Core Values Sense of Adventure – Good food means taking risks Desire to Travel – Dining outside of your own backyard Share the Experience – The Corsican Twins of life – Wine with a cork Foodie Tourism is Big Business “Bottle Shock” Travel and Dining 70.9% of leisure travelers report that they dine out when they travel Dining out is the most popular activity planned after tourists arrive at a destination. Destination Analysts 2009 and NRA 2006 68% …of full service restaurants say that tourists are very important to their business NRA 2005 Culinary Tourists vs. Foodies According to TIA and Edge Research, 17% of leisure travelers, or 27 million US adults engage in “culinary tourism” TIA/Edge research Jan. 2007 Foodie Market Lang Research estimated that 27.3% of U.S. adults would be interested in “Foodie Tourism” 55 million adults Source: Lang Research 2005 How Big Is Foodie Tourism? 43.5 million leisure travelers classify themselves as Foodies Destination Analysts 2009 Foodie Tourism Market 1999: 72 million 2001: 37 million 2008: 52.3 million 2009: 43.5 million 12-18,000 fine dining restaurants will close this year… SFCVB 1999-2001. Destination Analysts 2006-2009 So, Foodies… Who are these People? Definitely Not Foodies… Eddie “Bozo” Miller 30 lbs of Elk Meatloaf Sonia “Black Widow” Thomas 522 Oysters…10 minutes! Who Are Foodies? Foodies are dining hobbyists Foodies take the art of food and wine very seriously Foodies are culinary brand advocates Brenda Thompson, Bethesda MD KJ Brand Advocate Seven karat, canary yellow diamond Brand Advocate Badges How Did we Find the Foodie? SFCVB and NFO research – July 1999 and 2001 State of the American Traveler – 2006, 2007, 2008 and 2009 Destination Analysts All studies confidence level: 95% – reliability: +/-3% Foodies and Non-Foodies Look Alike….sort of Average age is 44… – But skewing younger 25-34 Affluent: HHI $84,118 – 52% are residents of major metro areas Foodies differ by the 17 psychographic markers Destination Analysts Jan 2009 Foodies: Psychographics More frequent leisure travelers More frequent business travelers More frequent international travelers Twice as likely to visit a destination because it has good restaurants – Three times more likely to stay overnight for a specific restaurant Destination Analysts 2009 & SFCVB 1999 Foodies Plan Ahead Three times more likely to make restaurant reservations on a leisure trip prior to departure Destination Analysts Jan. 2009 Foodies are Ready to Go… Foodies say they are likely to travel more this coming year for leisure than non- foodies Foodies spend more when they traveled than non-foodies Destination Analysts Jan. 2009 Where Do Foodies Want to Go? Foodies want to visit Nevada and New York , Florida and Alaska more than non-foodies – Specifically, Las Vegas, New York City and Orlando Top International: – Canada, France, Italy Mexico and Spain are their top choices for countries to visit in the coming year Destination Analysts Jan 2009 What Attracts Foodies? When making travel decisions, Foodies are more likely than nonfoodies to seek out destinations which offer: – Safety – Shopping – Spas – Scenery What Else Do Foodies Do? Heritage Tourism Seek out Interesting Culture Historic Attributes Museums Excitement –Casinos and gambling Foodies and the Road… More likely to have done something new and exciting on their last trip More likely to go nightclubbing Four times more likely to meet a new romantic partner on the road Destination Analysts January 2009 Foodies Like to be Pampered Foodies are more likely to stay in a Destination Vacation resorts in the next two years – Top attribute desired: Dining and cuisine options Destination Analysts Jan 2009 Workaholicrestafaurians Foodies are more likely to have traveled specifically to get away from work Yet they are also more likely: To take their work with them on vacation Use a mobile device or PDA A Touch Neurotic? Foodies are more likely not to travel than non-foodies because of – Safety concerns – Other personal responsibilities – Too busy at work Foodies Crave Discovery More likely to try new restaurants More likely to prefer trying new things in restaurants they’ve visited More likely to have experimented with a new recipe at home Destination Analysts 2006 Foodies are More Educated and Social Media Savvy Foodies are more likely to: Have college and graduate degrees Read and contribute to peer reviews Watch on-line videos Book travel on-line Destination Analysts Jan 2009 Foodies Dominate Spending Foodies spend 36% more per week in restaurants than average diners Foodies spend 68% more on dinners than non-foodies Destination Analysts 2008 Foodies and Wine Two and a half times more likely to have wine with dinner Three times more likely to consider themselves more knowledgeable about wine Three times as likely to have visited a winery in the past year Destination Analysts 2007 Foodies are Determined 38% will travel 50 miles or more one way for a meal… …12% will travel 100 miles or more… …8% will travel 200 miles or more… Destination Analysts 2009 “Foodie Speak” Appreciate “pedigreed” ingredients: – Harris Ranch Beef, Mary’s free range chicken, Yuba plums, steel cut green beans… Know, that Ron Siegel was the first American to defeat an Iron Chef – Lobster Battle, Kitchen stadium Know that Maine fisherman dredge three times to find the best scallops Foodies Speak Their Mind Twice as likely to have complained about food quality in the last 60 days Twice as likely to have complained about restaurant service in the last 60 days. Destination Analysts 2006 Foodies and Money Are less price conscious when they travel – Say they spent more money than they expected on their last leisure trip – Twice a likely to order room service or use a mini bar – Are less concerned with what they pay in restaurants-it’s the experience Destination Analysts 2009 French Laundry: Yountville Green Asparagus Tempura Pine Nut Tofu and Black Truffle Vinaigrette Tartare of Kuroge Beef from Shiga Crystallized Buddha’s Hand Biscotti Tuile and Lemon Snow – Prix Fixe $240 per person – Lunch for two was $709 Alain Ducasse: New York Formerly America’s most expensive restaurant Spring squash ravioli, contrast of zucchini, clear essence California Blue foot chicken on the spit with morel fricassee Dinner for four: $2,450 Closed December 2006 Adour opens at the St. Regis January 2008 American “poulet de Bresse” Psst: “Grill on the Alley” Beverly Hills America’s Most Expensive Restaurant…Masa Chef Masa Takayama serves Japanese ginko nuts w/ tempura baby shrimp heads. Toro Tartare w/ White Sturgeon Caviar Blowfish Sashimi w/ Lemon Vinaigrette Shabu Shabu - individualized pots of hot broth for dipping raw pieces of Foie Gras and Lobster Shashimi. Dinner for Four $3500 But Take Heart America, There’s a recession going on… Jean Georges is now serving a $35 three course prix fixe with homemade marshmallow nougatine Primehouse in Chicago has a $20.09 steak dinner, London Grill in Philly has steak or lobster dinner for $18.95 Fifth Floor in SF introduced and “honor bar”… WSJ Feb 2009 Regional Foodies The New Frontier… The Regional Foodie 184 million leisure travelers… – 19.1%% consider regional cuisine very important in their destination decision. – 5.7% of all leisure travelers have visited a destination because of an interest in regional cuisine Destination Analysts 2008 and 2009 Potential Regional Foodie Market 10-12 million Regional Cuisine Union Oyster House: Boston Regional New England Feast – Clam chowder – Clam steamers – Broiled lobster – Native corn, red bliss potatoes, Indian pudding Regional Foodies Love the Icons 60% of customers are tourists The Gas Station Down the Road… with the Legendary Lobster Taquitos! “Their website says that Bananas Foster is the house specialty dessert…I'm trying to figure out how they can do a flaming dessert at a gas station…” Blogger on Chowhound June 2008 Matt Toomey Chef Tioga Gas Mart Regional Foodies Love Education… Eight million took a class last year on the road Cooking Classes, Farmer’s Markets and Food Festivals Regional Foodies Love Food Festivals 18.2 million leisure travelers attend food related events annually – There are 10,000 U.S. food festivals a year… Premiere Food Festivals – Aspen Food and Wine Classic – Taste of Vail Typical Food Festivals – Vegetable/Condiment/Fruit and Nut Festivals Food Festivals Kumquat festival will draw 35,000 to Dade City, FL. Miss Kumquat 2008 Carly Turner Miss Kumquat 2009… Andrea Apple My Nana’s Best Arizona Salsa Tasting Challenge 64 chefs… 3,000 pounds of Tostitos… 1,000 gallons of salsa… 7,000 margaritas… Good times… for 20,000 S’more Food Festivals National Grits Festival, Warwick GA draws 6,000 The Lentil Fest in Pullman, WA will draw 25,000 Gilroy Garlic Fest attracts 107,500 – Garlic Ice Cream The Asparagus Festival will draw 110,000 Ohio Sauerkraut Fest will draw 250,000 to Waynesville… (where?) Foodies are Adventurous Diners Twice as likely to have done something risky and dangerous on their last leisure trip… Destination Analysts 2009 The Tiro Testicle Festival Held annually in Tiro, Ohio--in the middle of nowhere--between Columbus and Cleveland Pig and bull testicles are breaded and deep-fried to within a “short hair of perfection” Festival motto: "You'll have a ball" Real Foodies are Real Serious Foie gras, caviar and sweetbreadskinder spiel! You're not a real Foodie if you won’t try kidneys, tripe, brains, chicken feet, pigeon blood, and fugu… Case Studies Statewide Programs California Land of Wine and Food Core value driven- three year program $10 million media budget Co-op centric Land of Food and Wine Print Campaign Website Print/Web Co-op Program for CA DMO’s – Buy-in $1,000-$50,000 Contribute content – Tourism.visitcalifornia.com – Updates all CTTC run sites – LWF has direct (social media) input to site South Carolina South Carolina Savor the Flavor • • • • Savory Reels Restaurant Talk Blog Wineries and Breweries • Kids Section • E-Newsletter • Schools, Chefs and Tours South Carolina: Savory Reels South Carolina Results: A Lesson Newsletter subscribers doubled in 2008 vs. 2007 – 13,160 to 27,193 But website visitor traffic has declined by 57% YOY – SCRTB pulled media and PPC budget and discontinued blog contributions Citywide Programs SFCVB: Preferred Dining Goal: Drive room nights leveraging the destination’s culinary assets Challenge: create a transactional restaurant program in a premier restaurant market – “We don’t want to give away food” Solution: two tiered program San Francisco Case Study Two Tiered Offer strategy – National recognition (1%) Priority Reservations Signature dish – Regional/local recognition (99%) 20% off check Complimentary Appetizer/Dessert Two for one entrée Prix fixe Economic Impact $42.1 million incremental restaurant sales 68,349 incremental room nights $103 million total destination economic impact SFCVB Case Study: Dine About Town Prix Fixe Dining Concept – month-long Lunch $19.95 Dinner $29.95 – “Don’t giveaway food…” – 14,000 visits from Bay Area residentsspecifically for the program Prix Fixe Generates More Revenue Total party spending – Came for DAT – Didn’t come for DAT – Difference $123 $104 +15% *Identical party size 3.2 persons pretax after tip Source: SFCVB 2002 Regional/County Programs Santa Barbara CVB Program Experiences – Seasonal itineraries, cooking classes, farm tours, events and festivals Food – restaurants, artisan bakeries, recipes, regional produce Drink – Wineries, breweries, artisan cocktails Lodging packages Foodie glossary Tri-Valley CVB Yakima Valley: “Farm Fresh Fun” Yakima Valley Set up a packaging site-Washington Wine-Country.com to promote lodging and food strategy Once a year, bureau chooses a food and wine event and helps with promotion Program Results Steady increase in web site traffic to website Consistent 5% click-through rate from banner ads on state website Yakima Valley CVB April 2009 Calaveras Assets What Grows on “the Rock” $7,000,000.00 $6,000,000.00 $5,000,000.00 $4,000,000.00 $3,000,000.00 $2,000,000.00 $1,000,000.00 $0.00 Cattle &Calves Wine Grapes Poultry Walnuts Calaveras County Dept of Agriculture April 2009 “Happy Cows” Mendoza Red Angus Rex Whittle Rasmussen Ranch John’s Natural Products Calaveras Wine 27 wineries 28 varietals including: – Alicante Bouschet, Pinotage, Tesoro, Mouvedre Higher elevated vineyards Wet Gulch Ranch Walnuts Poultry Foster Farms Turkeys Burson •Olive Oaks •Rancho Marisol •Mancuso Farm •Winter Creek •Bonita Ranch •Calaveras Olive Oil •Skyhawk Olive Oil Trinitas Olive Oil Blue Sky Blueberries Gold Country Honey The Other White Meat? Regional: Delta Asparagus A Basket of Riches… Cucumbers, tomatoes, squashes, peppers, eggplant, eight varieties of blueberries, peak plum, apples, figs, Thompson seedless grapes, pumpkins, eggs, olives, olive oils, green beans, watermelon, casaba melon, muskmelon, persimmons, cantaloupe, chilies, lettuces, snow peas, carrots, corn, casaba melons, chard, kale, beets, onions, garlic, honey, but no potatoes… The Florida “Savior Potato” Micro Brewery Branding the Ingredients Best on-line resource of Foodie content in the county and a theme song! Restaurants Restaurant Assets Fine Dining Grounds Notos Sicilliana Mineral Sarafinas Kitchen V Restaurant Copper Grill Local Snowshoe Brewing Frank’s Cafe Mountain Mikes Crusco’s La Contenta Giant Burger Firewood Primos Pizza Restaurant Assets Historic Ethnic Tallahans Lube Room Saloon Hotel Leger Murphys Historic Hotel Mexico Lindo Good Friends Chinese Far East Chinese Markets Big Trees Market Camp Cornell General Store Regional Restaurants Taste: Plymouth Incahoots: Plymouth Susan’s Place: Sutter Creek Café Via D’Oro: Sutter Creek Imperial Hotel: Amador Buscaglias: Jackson Theresa’s: Jackson Diamond Back Grill: Sonora Foodie Speak California carpaccio: seared beef tenderloin, Vella Jack Cheese, 50 year old sherry vinegar, caper blossoms and grilled sourdough Copper Grill at Saddle Creek Foodie Speak The Ultimate Grilled Cheese Sandwich with Fiscalini farms San Joaquin Gold, smoked bacon, lettuce and tomato in La Brea Bakery Sourdough Diamondback Grill Foodie Speak: Regional French onion soup in a late harvest zinfandel paired with parmesan croutons and gruyere cheese Fire grilled skirt steak marinated in Corona, lime and red chilies paired with a robust chimichurri sauce Café Via D’Oro Foodie Speak: Regional Del Rio Organic Arugula, Braeburn Apples, candied pecans, Oregon bleu cheese sherry vinaigrette Restaurant Taste Alchemy Sierra Sunshine salad… ….Arugula with local olive oil and balsamic vinegar The Ultimate meatloaf…. Calling It Out New Chain wide initiative Now sourcing ingredients from local farmer’s markets Calling out on the menu Farmer’s Markets and Roadside Stands Arnold: Sunday San Andreas: Wednesday A.O. Ranch Mcacre Farms Festivals Wine Events Grape Stomp October Passport Weekend Wines of the World Wine Grape and Gourmet Calaveras Foodie Program Recomendation Brand It Build It Measure It Brand It Define your destination’s Foodie brand (group discussion) –Register .com, .net, .org, .travel, and .biz –Promote it: Intel Inside Defining Your Foodie Brand “Old World” media –National, regional and local food and wine media Bon Appetit, Gourmet, Saveur, Food and Wine… Zagat, Michelin Local newspaper, radio, and cable TV Defining Your Foodie Brand “New Age” Media – Chowhound.com – Yelp.com – Food.Yahoo.com – Trip Advisor.com – Zagat.com – Local online newspaper – Citysearch.com Experience Counts Calaveras Foodie Brand What is the Brand Statement? “Rock of Plenty” “Sierra Cornucopia” ? Let’s Discuss… Build It 1. 2. 3. Develop a Foodie micro-site Define your Foodie assets Create promotional programs to build room nights The Foodie Microsite Easy, low cost and simple Leverage the LWF program by CTTC Allow for social media updates – Twitter – Link to review sites – Video uploads Foodie Assets The Food – Local, regional and pedigreed ingredients – Restaurants Fine dining, bistro’s, historic, trendy, ethnic, dives, etc… Foodie Assets The Drink – Wineries, breweries, juices, mineral water Education – Food festivals, food and wine events, farm tours, farmers markets, and cooking classes. Promotional Programs Incorporate Lodging Act as a broker – Packaging Act as an agent – Put the partners together Act as a promoter – Identify existing food and wine/lodging programs Winemaker dinners Food and wine festivals Measure IT Measure; – Total Economic Impact – Incremental room nights – Incremental spending due to program – Incremental restaurant revenue – Special event revenue Use internet surveys – Capture email at registration on microsite How to Measure Create opt-in database to get names – Newsletter sign-ups – Access our videos – Receive special offers Use on-site measurement techniques – “Check stuffers” Mailing list card and quick survey with incentive Calaveras Program Create hotel guest recipe cards Feature local ingredients Highlighting restaurants Build Calaveras “Foodie” video library Local chefs preparing signature dishes Locals sharing their dining secrets Visitor reviews Farmer’s and their crops Calaveras Program Opportunities Dine Calaveras countywide dining program Highlight local/regional ingredients Enroll restaurant “influencers” in prixe fixe signature dish programs Create value added offer tiers for other participants Food Frog on Twitter How to remain a Foodie? Baker’s Proposition The Alcohol Fallacy The Japanese drink very little wine but drink excessive amounts of spirits and still suffer fewer heart attacks than the British or Americans…. The Italians and the French drink excessive amounts of wine, little spirits and suffer fewer heart attacks than the British or Americans…. The Fat Paradox The Japanese eat very little fat and suffer fewer heart attacks than the British or the Americans The French and Italians eat a lot of fat and also have fewer heart attacks than the British or Americans… Nippon-Mediterranean Axiom The consumption of fat and raw fish in conjunction with excessive amounts of alcohol results in better coronary health than that experienced in Britain or America… Baker’s Corollary Eat and drink whatever you like… Speaking English is apparently what kills you! Calaveras County Foodie Brand What are the core values of the brand? What is the best statement that describes the food scene in Calaveras? END Calaveras County Cities Angels Camp Arnold Avery Copperopolis Dorrington Forest Meadows Mokelumne Hill Mountain Ranch Murphys Rail Road Flat Rancho Calaveras San Andreas Sheepranch Vallecito Valley Springs Wallace West Point Certified Central Valley Foodie Create a Foodie’s must see and do map built around assets – Restaurants, events, farm tours, seasonal foods, education Multi city, multi visit – Create a Calaveras test On-line – Award the Central Valley Foodie Certification Google Reviews Yelp sort by: •Most reviewed •Highest rated •Location Foodie Speak Regional Beet salad mixed organic lettuces with Point Reyes blue cheese, roasted beets local walnuts and honey vinaigrette Fra’ Mani sausage served with warm bitter greens and gourmet mustard Imperial Hotel Grimaud Farms Crispy Duck Confit Restaurant Taste Foodie Speak: Just Plain Yum! Boneless pork loin with pear and Gorgonzola cheese stuffing. Braised and topped with rosemary vermouth sauce Buscaglias Crimini and Oyster mushrooms sautéed with oven roasted tomato pesto fresh basil cream sauce on Penne Grounds