Graeme Lindsey Dwyer Date of Birth: 21st November 1963 Nationality: Australian Marital Status: Married Strengths and Qualifications Profile Proactive leader with international experience in Food and Beverage operations, P&L management, Yield management, hospitality industry technologies and brand standards. Guest focused, service driven, goal oriented, enterprising work ethic, accountable and well organized. - Result oriented leader with proven success in operations, team building, strategic thinking, planning, marketing, customer service and problem solving. - Sound understanding of all financial reports in the Food & Beverage department, including annual budget, forecasts and pricing strategies. - Strong functional assistance and direction departmental managers in all matters pertaining to promotions and financial performance. - Continually trying to improve operating cost by improving measures of cost control such as beverage pricing guidelines. - Imaginative Food & Beverage promotions and marketing to ensure quality events and maximise revenue through various initiatives. - A passionate advocate and communicator of food and beverage who constantly create awareness amongst various communities about the food and beverage efforts and "happenings. - An in-depth understanding and considerable amount of experience in the Asian Market. 1 Professional Experience and Accomplishments Director of Food & Beverage Modern Century Hotels 2011 – present Director of Food & Beverage 2007 - 2011 Kempinski Hotel Dalian 92 Jiefang Lu, Zhongshan District Dalian, China, 116001 Hotel Overview 400 Guest Rooms, Suites & Executive Floor Accommodation Including Chinese ~ Western Buffet ~ Italian Ristorante & Trattoria ~ German Restaurant & Brewery ~ Gourmet Deli ~ Cocktail Lounge ~ Lobby Lounge ~ Clubroom ~ In Room Dining ~ Conference & Banqueting Overview: Kempinski Hotel Dalian is located in a medium size Chinese coastal city with a small foreign community. In the absence of the Resident Manager I have taken the support role for the GM initially in his absence as well as overseeing the F&B operation. In 2008 together with the GM spearheaded a substantial renovation & development project which involved adding to an already diverse culinary portfolio. Food & Beverage Manager September 2004 - August 2007 Hilton Chongqing 139 Zhong San Lu, Yu Zhong District Chongqing, China, 400015 Hotel Overview 441 Guest Rooms, Suites & Executive Floor Accommodation Including Chinese ~ Western Restaurants ~ Gourmet Deli ~ Cocktail Lounge ~ Cigar Lounge ~ Clubroom ~ Room Service ~ Catering & Banquets ~ Hilton Meetings Overview: Hilton Chongqing is one of the newer China properties located in a very large Chinese secondary city with an extremely small foreign community. Controlled all activities of the Food & Beverage department. Food & Beverage Manager March 2004 – September 2004 Grand Hilton Seoul 201-1, Hongeun-dong Soedaemun-gu, 120-710 Seoul, South Korea Hotel Overview 396 Guest Rooms, Suites, Executive Floor Accommodation & 105 Service Apartments Including Chinese ~ Japanese ~ Italian ~ Buffet ~ Western Restaurants ~ Gourmet Deli ~ Cocktail Lounge ~ Nightclub ~ Clubroom ~ Room Service ~ Catering & Banquets Overview: 2 The second Hilton in Seoul re-branded (ex Swiss Grand Hotel) with a large size F&B department including a new state of the art Convention Centre for 1,500 guests. Cocoordinated and controlled all activities of the Food & Beverage department managing a team of 140 and annual revenue exceeding US$20 Million. Professional Experience and Accomplishments (cont) Food & Beverage Operations Manager April 2002 – March 2004 Seoul Hilton 395,5–ga Namdaemun-ro Chung-gu, Seoul, South Korea Hotel Overview 683 Guest Rooms, Suites & Executive Floor Accommodation Including Chinese ~ Western ~ Japanese ~ French ~ Italian ~ Buffet Restaurants ~ Gourmet Deli ~ Cocktail Lounge ~ English Style Bar ~ Clubroom ~ Room Service ~ Catering & Banquets ~ Hilton Meetings Overview: A large established hotel of 20 years located in the heart of Seoul with a large F&B operation which includes a Convention Centre for 2,000 guests. Co-coordinated and controlled all activities of the Food & Beverage department managing a team of 180 and annual revenue exceeding US$40 mil. Food & Beverage Co-ordinator May 2000 – April 2002 Seoul Hilton 395,5–ga Namdaemun-ro Chung-gu, Seoul, South Korea Hotel Overview 683 Guest Rooms, Suites & Executive Floor Accommodation Chinese Restaurant ~ Western Restaurant ~ Japanese Restaurant ~ French Restaurant Italian Restaurant ~ Buffet Restaurant ~ Gourmet Deli ~ Cocktail Lounge ~ English Style Bar ~ Clubroom ~ Room Service ~ Catering & Banquets ~ Hilton Meetings Overview: Hands on role with emphasis on the co-ordination/communication with the outlet managers and F&B office regarding all F&B related promotions and projects. A major part of my job was to be actively involved with the organization and coordination of the catering to the foreign embassies’ in order to strengthen foreign community relations. Food & Beverage September 1982 – January 2000 Hilton Adelaide Adelaide Hilton, Australia 233 Victoria Square Adelaide, Australia Hotel Overview 372 Guest Rooms, Suites & Executive Floor Accommodation 3 Fine Dining Restaurant ~ Buffet & A la Carte Restaurant ~ Gourmet Deli ~ Cocktail Lounge ~ English Style Bar ~ Clubroom ~ Room Service ~ Catering & Banquets for 1500 Overview: A well established hotel of 20 years located in the heart of Adelaide, Australia. Started as a Steward in the pre-opening period and remained at the hotel gaining experience in all aspects of Food & Beverage including Room Service, Banquets, Restaurants, Bar, Nightclub, Front Office & Administration. Professional Experience and Accomplishments (cont) January 2000 - June 2000 Member of the Pre-opening team Hilton Chennai, India January 1999 - March 1999 Member of the Pre-opening team Hanoi Opera Hilton, Vietnam Education 1970 - 1976 Primary School Dover Gardens Primary School 1977 - 1981 Secondary School Dover High School Year 12 Other Qualifications and Professional Training PC - Skills Experience with Word, Excel, PowerPoint, PhotoShop, Adobe Illustrator, Micros 4700 & 8700 POS System (System Master), Unix SCO, Fidelio, Opera Referees Ludwig Szeiler - General Manager Kempinski Hotel Dalian Email: ludwig.szeiler@kempinski.com Andreas Bruck – Executive Chef Hilton Chongqing Email: andreas.bruck@hilton.com Antony Mc Neil - Executive Chef The Ritz-Carlton Sanya Hainan Email: antony.mcneil@ritzcarlton.com 4