Updated: 29th March 2015 ISHFAQ AHMED Assistant Professor, Dr. (Ph.D. Management) Hailey College of Commerce, University of the Punjab, Lahore, Pakistan Call & SMS: +92-333-471-047-6 Email & Chat: Ishfakahmed@gmail.com, ishfaqahmed@hcc.edu.pk Researcher ID: C-5805-2012 (www.ResearcherID.com) ORCID ID: 0000-0003-1980-5872 (http://orcid.org/) VISION & OBJECTIVES Always striving for a challenging career, where there is scope for demonstration, thrive on Imagination & Passion, rigorous thinking and boundless curiosity, sets levels & standards that exceed expectations, ‘have fun’ attitude is everything but not taking things lightly…….and a Learner for Life……….. EMPLOYMENT, EXPERIENCES & TEACHING/RESEARCH INTERESTS Hailey College of Commerce, University of the Punjab, Lahore, Pakistan (2009-to date) o Research Methods/Methodology Graduate and Post-Graduate levels o Contemporary Business and Management -doo Strategic Management Graduate Level o Managing Human Behaviors at work -doo Entrepreneurship and Small Business Management -doUniversity of Sargodha, Lahore Campus (2014) o Career Planning and Management Post-Graduate level Institute of Business Administration, University of the Punjab, Pakistan (2010-2011) o Performance Management Post Graduate Level o Marketing Research Graduate Level Hailey College of Banking and Finance, University of the Punjab, Lahore, Pakistan (2008-2009) o Entrepreneurship and small business management Post-Graduate Level o Financial management for decision making Graduate Level Punjab University Gujranwala Campus, Pakistan (2008) o Business Studies Graduate Level o Managerial Accounting -doo Organizational Behavior -doPunjab University affiliated colleges (2006-2008) o Business Studies Graduate Level o Financial & Cost Accounting -doFurther interest in teaching Islamic Business and Management related subjects ACADEMIC QUALIFICATION 2014 2009 2006 2004 2000 1998 Ph.D. Management, Universiti Teknologi Malaysia, Malaysia CGPA 4.00/4.00 With the Thesis titled “Effects of Exchange Relations, Perceived Organizational Support, and Employee Engagement on Turnover Intentions” MS/M.Phil. (HRM), Mohammad Ali Jinnah University, Islamabad CGPA 3.47/4.00 With the thesis titled “Training as a viable investment: Calculating ROI of training” Master of Commerce, University of the Punjab, Lahore CGPA 3.76/4.00 Bachelor of Commerce, University of the Punjab, Lahore 68 % Diploma in Commerce, PBTE, Lahore 73 % Matriculation, FBISE, Islamabad 81 % ACADEMIC AFFILIATIONS 1. External Examiner for Masters and Ph.D. level thesis at “North-West University”, Potchefstroom, South Africa. 2. Reviewer for “Thinking Skills and Creativity”, an impact factor (IF 0.746) journal of Elseiver Publishers, UK 3. 4. 5. 6. Deputy Editor in “The Journal of Commerce”, the Quarterly Journal of Hailey College of Commerce, University of the Punjab, Pakistan (http://www.joc.hcc.edu.pk). Member Editorial Board in “International Journal of Management in Education” [ISSN (Print): 1750385X, ISSN (Online): 1750--3868], a journal of Inderscience Publishers, England. Ad hoc Reviewer of “International Journal of Business and Emerging Markets” [ISSN (Print): 17536219, ISSN (Online): 1753-6227], a journal of Inderscience Publishers, UK. Member Reviewer Panel in “Journal of Business and Management”, a journal of Science and Education Center of North America (http://www.todayscience.org). 7. 8. 9. Member Editorial Team in “Business Management Dynamics”, a journal of Society for Business and Management Dynamics (http://www.bmdynamics.com). Member Reviewer board “Res Manageria”, a journal of Scientia Publication, available on http://www.assobp.org/Manageria/?wicket:bookmarkablePage=:com.genxcellence.journal.pharmacy.web.pharm aceutica.ReviewerBoard. Member Reviewer panel in “Southeast Asian Research Journal (ISSN: 2244-2456)”, a journal of Brokenshire Institute, Philippines, available on http://www.brokenshire.edu.ph. 10. Reviewer in Journal, Management & Marketing, ISSN: 1841-2416, a journal of Universitia Press Craiova, Romania. 11. Advisor for Interviews in “Punjab Public Service Commission” in the subject of Commerce (member of interviewers’ panel for selection of subject specialist in Commerce in the province of Punjab, Pakistan). DETAILS OF SUPERVISION (Master’s level) *Phase of Study (1=proposal stage, 2=data collection/analysis, 3=finalization stage, 4=graduated) **HCC= Hailey College of Commerce, UOS=University of Sargodha Phase of Study* No. Name Title of Thesis (year & Institution**) Antecedents and Consequences of Motivation: A Study of 4 (2011; HCC, PU, Lhr) 1 Talat Islam Educational Sector of Pakistan. Impact of merger on employees in banking sector of Pakistan: 4 (2011; HCC, PU, Lhr) 2 Rida Nazakat Focus on employee commitment, employee satisfaction and employee turnover intentions. Impact of Social Networking Sites on Studying Habits and 4 (2011; HCC, PU, Lhr) 3 Tehmina Fiaz Academic Performance of Students. Qazi 4 Saher Khushi Muhammad Perceived fairness in performance appraisal and its impact on organizational commitment and organizational citizenship behavior: A study of banking sector of Pakistan. 4 (2011; HCC, PU, Lhr) 5 Saher Latif Rana 4 (2011; HCC, PU, Lhr) 6 Amna Javaid 7 Sehrish Qureshi Women and Job satisfaction: A study of Banking and Telecom sector of Pakistan Impact of training on job related behaviors and performance of banking sector employees Impact of manager’s emotional intelligence on job performance and work related behaviors of employees in banking sector 4 (2011; HCC, PU, Lhr) 4 (2011; HCC, PU, Lhr) 8 Saman Arif 9 Zunaira Ahmed 10 Anam Navid 11 Zohra Kalsoom Iqbal 12 Uzma Munir Ahmed Muhammad Jahangir Waheed Ahmed Aisha Anwar 13 14 15 Relationship between organizational change and factors of resistance in beverages industry of Lahore Adoption issues of internet banking among Pakistani customers Critical Role of Leader and Trust in Leader in Academic Performance and Motivation: Study of Institutes of Higher Learning Culture as a Moderator in the relationship of Leadership Style, Organizational Commitment and Organizational Citizenship Behavior Relationship of core self evaluation, trust, job satisfaction, readiness to change and employee performance 4 (2011; HCC, PU, Lhr) Topic finalization 1 (UOS, Lhr) Topic finalization Topic finalization 1 (UOS, Lhr) 1 (UOS, Lhr) DETAILS OF EXAMINATIONS Has been working as both external/internal examiner for Masters’ level thesis o Punjab University Gujranwala Campus (MBA thesis) o Hailey College of Commerce, University of the Punjab o Institute of Business & Management, UET, Lahore 4 (2011; HCC, PU, Lhr) 4 (2011, HCC, PU, Lhr) 1 (UOS, Lhr) 1 (UOS, Lhr) 2014 2011-14 2014-15 ARITICLES ACCEPTED FOR PUBLICATION 1. Ishfaq Ahmed, Talat Islam, Ghulam Ali, Muhammad Musarrat Nawaz (2016). Pillion riders’ cloth related injuries and helmet wearing patterns: a study of Lahore, Pakistan. Accepted for publication in International Journal of Injury Control and Safety Promotion, (Taylor & Francis Publishers, UK with IF=0.544). 2. Ishfaq Ahmed, Muhammad Musarrat Nawaz (2016). Perceived Organizational Support: Antecedents and Outcomes of Perceived Organizational Support: A Literature Survey Approach. Accepted for publication in Journal of Management Development, (A Scopus indexed journal of Emerald Publishers, UK). 3. Ishfaq Ahmed, Muhammad Musarrat Nawaz (2016). An exploration of students’ knowledge and understanding of Istihalah. Accepted for publication in Journal of Islamic Marketing, 7(2) (A Scopus Indexed Journal of Emerald Publishers, UK). 4. Ishfaq Ahmed, Muhammad Musarrat Nawaz, Ghulam Ali, Talat Islam (2015). Perceived Organizational Support: A Meta Analysis of latest available literature. Accepted for publication in Management Research Review, 38 (7), (A Scopus indexed journal of Emerald Publishers, UK). 5. Ishfaq Ahmed, Muhammad Musarrat Nawaz (2016). Aspirations of an Islamic Bank: An Exploration from Students’ Perspective. Accepted for Publication in Journal of Islamic Accounting and Business Research, (Emerlad Publishers, UK). PUBLICATIONS IN INTERNATIONAL REFREED JOURNALS 1. 2. Ishfaq Ahmed, Wan Khairuzzaman Wan Ismail, Salmiah Mohamad Amin (2014). Employees’ reciprocation of Organizational Support and Leader-Member Exchange. Management Research Review, 37(11), 930-943 (A Scopus indexed journal of Emerald Publishers, UK). Ishfaq Ahmed, Wan Khairuzzaman Wan Ismail, Salmiah Mohamad Amin (2014). Overcoming Ostracism at work: A remedial role of positive exchange relations. Nankai Business Review, 5(3), 275289 (A quarterly journal of Emerald Publishers, UK). 3. Talat Islam, Saif Ur Rehman, UNKU Ahmad, Ghulam Ali, Ishfaq Ahmed (2014). Organizational learning culture and psychological empowerment as antecedents of employees’ job related attitudes: a mediation model. Journal of Asian Business Studies, 8(3), 249-263 (A Scopus indexed journal of Emerald Publishers, UK). 4. Ishfaq Ahmed, Wan Khairuzzaman Wan Ismail, Salmiah Mohamad Amin, Talat Islam (2014). Institutional and Faculty role in academic achievements of students: evidence from a public sector university of Pakistan. International Journal of Management in Education, 8(4), 419-432 (A Scopus indexed journal of Inderscience publishers, UK/Switzerland). Ishfaq Ahmed, Wan Khairuzzaman Wan Ismail, Salmiah Mohamad Amin (2014). Guanxi network and leader-member exchange: The impetus for employee creative involvement. Asia-Pacific Journal of Business Administration, 6(1), 64-77 (Emerald publishing group journal, indexed in Scopus). Amat Senin Aslan, Muhammad Zeeshan Shaukat, Ishfaq Ahmed, Ishak Mad Shah, Mastura Mahfar (2014). Job Satisfaction of Academics in Malaysian Public Universities. Procedia-Social and Behavioral Sciences, 114, 154-158 (Elsevier Publications, UK). Ishfaq Ahmed, Ghulam Ali, Muhammad Ramzan (2014). Leader and Organization: The impetus for individuals’ entrepreneurial orientation and project success. Journal of Global Entrepreneurial Research, 2(1), 1-11 (Springer publishing group, Germany). Ishfaq Ahmed, Wan Khairuzzaman Wan Ismail, Salmiah Mohamad Amin, Talat Islam (2014). Role of perceived organizational support in faculty’s responsiveness and students’ outcomes: evidence from a public sector university of Pakistan. International Journal of Educational Management, 28(2), 246-256 (Emerald publishing group journal, indexed in Scopus). Talat Islam, Saif ur Rehman Khan, Ungku NorulKamar Bt. Ungku Ahmad, Ghulam Ali, Ishfaq Ahmed, & Zulfiqar Ahmad Bowra (2013). Turnover Intentions: The influence of perceived organizational support and organizational commitment. Procedia-Social and Behavioral Sciences, 103, 1238-1242 (Elsevier Publications, UK). Ishfaq Ahmed, Muhammad Ramzan, Muhammad Khalid Khan (2013). A look at financial returns of training: Empirical evidence from textile sector of Pakistan. Accepted for publication in Middle East Journal of Management, 1(2), 118-139 (Inderscience Publishers, Switzerland/UK). Ishfaq Ahmed, Muhammad Zeeshan Shaukat, Talat Islam (2013). Mission statement readability: An insight into Islamic Banks. Journal of Islamic Accounting and Business Research, 4(2), 132-150 (Emerald publication group journal). Talat Islam, Dr Saif Ur Rehman, Ungku Nurul Kamar Ungku Ahmad, Ishfaq Ahmed (2013). Organizational Learning Culture and Leader-Member Exchange Quality: The way to enhance organizational commitment and reduce turnover intentions. The Learning Organization, 20(4/5), 322337 (Emerald publishing group journal, indexed in Scopus). Ishfaq Ahmed, Wan Khairuzzaman Wan Ismail, Salmiah Mohamad Amin, Talat Islam (2013). Evading Ostracism: A look at critical role of organizational and supervisory support. Research Journal of Applied Sciences, Engineering and Technology, 6(14), 2534-2537 (ISI and Scopus indexed journal). Ishfaq Ahmed, Wan Khairuzzaman Wan Ismail, Salmiah Mohamad Amin (2013). Individual Guanxi Network and Social exchange relations: An evidence from Malaysian Hotel Industry. International Journal of Chinese Culture and Management, 3(3), 254-267. (Inderscience publishers, Switzerland/UK). Ishfaq Ahmed, Dr. Wan Khairuzzaman Wan Ismail, Dr. Salmiah Mohamad Amin, Muhammad Musarrat Nawaz (2013). Social exchange perspective of individual guanxi network: Evidence from Malaysian-Chinese employees. Chinese Management Studies, 7(1), 127-140 (Emerald publishing group journal with impact factor 0.337). 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. Talat Islam, Dr. Saif Ur Rehman, Ishfaq Ahmed (2013). Investigating mediating role of organizational politics between leadership style and followers behavioral outcomes. Business Strategy Series, 14(2), 80-96 (Emerald publishing group journal, indexed in Scopus). 17. Ishfaq Ahmed, Dr. Wan Khairuzzaman Wan Ismail, Dr. Salmiah Mohamad Amin, Muhammad Ramzan (2013). Influence of relationship of POS, LMX and Organizational Commitment on Turnover Intentions. The Organizational Development Journal, 31(1), 55-68 (Scopus index quarterly Journal of Colorado Tech University and Organization Development Institute, USA). 18. Ishfaq Ahmed, Dr. Wan Khairuzzaman Wan Ismail, Dr. Salmiah Mohamad Amin, Muhammad Ramzan, Talat Islam (2013). A literary look at outcomes of support at work. Research Journal of Applied Sciences, Engineering and Technology, 5(12), 3444-3449 (ISI and Scopus indexed journal). 19. Ishfaq Ahmed, Tabassum Riaz, Muhammad Zeeshan Shaukat, Hashim Awais Butt (2013). Social exchange relations at work: A knowledge sharing and learning perspective. World Journal of Management and Behavioral Studies, 1(1), 33-35. 20. Talat Islam, Dr. Saif Ur Rehman Khan, Ungku Noorul Kamar Ungku Ahmad, Ishfaq Ahmed (2012). Does organizational commitment enhance the relationship between job involvement and in-role performance? South African Journal of Human Resource Management, 10(2), 1-9. 21. Ishfaq Ahmed, Dr. Wan Khairuzzaman Wan Ismail, Dr. Salmiah Mohamad Amin, Muhammad Ramzan, Dr. Muhammad Khalid Khan (2012). Theorizing antecedents of perceived organizational support: a literature review. Middle Eastern Journal of Scientific Research, 12(5), 692-698 (ISI indexed journal). 22. Talat Islam, Dr. Saif Ur Rehman Khan, Muhammad Aamir, Ishfaq Ahmed, Ungku Noorul Kamar Ungku Ahmad, and Muhammad Zeeshan Shaukat (2012). Moderating Role of HRD Practices Between Employee’s Engagement and Citizenship Behavior. Middle-East Journal of Scientific Research, 12(5), 589-597 (ISI indexed journal). 23. Ishfaq Ahmed, Dr. Wan Khairuzzaman Wan Ismail, Dr. Salmiah Mohamad Amin, Muhammad Ramzan (2012). A Look at Social Exchange at work: A Literature Survey Approach. World Applied Sciences Journal, 19(7), 951-956 (ISI and Scopus indexed journal). 24. Talat Islam, Farooq Anwar, Saif Ur Rehman Khan, Amran Rasli, Ungku Norulkamar bt Ungku Ahmad and Ishfaq Ahmed (2012). Investigating the mediating role of organizational citizenship behavior between organizational learning culture and knowledge sharing. World Applied Sciences Journal, 19(6), 795-799 (ISI indexed journal). 25. Talat Islam, Muhammad Aamir, Ishfaq Ahmed, Saher Khushi Muhammad (2012). The Impact of Transformational and Transactional Leadership Styles on the Motivation and Academic Performance of Students at University Level. Journal of Educational and Social Research, 2(2), 237-244. 26. Talat Islam, Zulfqar Ahmad, Ishfaq Ahmed and Saher Khushi Mohammad (2012). Key factors of organizational citizenship behavior in the banking sector of Pakistan. African Journal of Business Management, 6(9), 3296-3302 (ISI indexed journal). 27. Ishfaq Ahmed, Tehmina Fiaz Qazi, Shaista Jabeen (2012). Followers’ personality moderates relationship between leaders’ style and performance: evidence from institute of higher learning. Actual Problems of Economics, 02, 323-331 (ISI indexed journal with impact factor 0.034). 28. Talat Islam, Dr. Zulfqar Ahmad, Ishfaq Ahmed, Muhammad Ramzan, Ashfaq Ahmad, Muhammad Saeed, Saher Khushi Muhammad, Anam Naveed (2012). Does compensation and demographical variables influence on teachers’ commitment and job satisfaction? A study of university of the Punjab, Pakistan. International Journal of Business and Management, 7(4), 35-43. 29. Ishfaq Ahmed, Muhammad Ramzan, Samina Riaz, Tehmina Fiaz Qazi, Shaista Jabeen (2012). Social and economic costs of terrorism: Evidence from Pakistan. International Journal of Academic Research. 4(1), 120-124 (ISI indexed journal). 30. Ishfaq Ahmed, Dr. Wan Khairuzzaman bin Wan Ismail, Dr. Samliah bt Mohamad Amin, Samina Riaz, Muhammad Ramzan, Muhammad Awais Husnain (2012). Significance of quality for students, teachers and institution. International Journal of Academic Research, 4(1), 148-153 (ISI indexed journal). 31. Ishfaq Ahmed, Muhammad Ramzan, Samina Riaz, Hafiz Muhammad Ishaq, Muhammad Awais Husnain, Muhammad Naveed (2012). Extrinsic factors and entrepreneurial inclination: Role of LoC. International Journal of Academic Research, 4 (1), 107-111 (ISI indexed journal). 32. Ishfaq Ahmed, Dr. Wan Khairruzzaman Wan Ismail, Dr. Salmiah bt Mohamad Amin, Muhammad Ramzan (2011). Conceptualizing perceived organizational support: A theoretical perspective. Australian Journal of Basic and Applied Sciences, 5(12), 784-789 (ISI indexed journal). 33. Ishfaq Ahmed, Tehmina Fiaz Qazi & Khadija Aijaz Perji (2011). Mobile Phone to Youngsters: Necessity or Addiction. African Journal of Business Management, 5(32), 12512-12519 (ISI indexed journal). 34. Ishfaq Ahmed, Raima Razzaq, Muhammad Ramzan (2011). Examining the Links between Employee and Customer Variables of Service Profit Chain: A Case of Pakistani Banks. Australian Journal of Basic and Applied Sciences, 5(11), 1634-1645 (ISI indexed journal). 35. Ishfaq Ahmed, Muhammad Musarrat Nawaz, Muhammad Ramzan (2011). Do external factors influence students’ entrepreneurial inclination? An evidence based approach. Actual Problems of Economics, 11, 348-355. (ISI indexed journal with impact factor 0.034). 36. Ishfaq Ahmed, Muhammad Musarrat Nawaz, Muhammad Ramzan (2011). Role of faculty members in improving quality image of an academic institute: a student based approach. Actual Problems of Economics, 10, 359-366. (ISI and Scopus indexed journal with impact factor 0.034). 37. Ishfaq Ahmed, Ahmad Usman, and Saher Latif Rana (2011). Job satisfaction mediates relationship between facets of job and citizenship behavior: a study of female employees of banking sector of Pakistan. Information Management and Business Review. 3(4), 228-234. 38. Ishfaq Ahmed, Muhammad Aamir, Tehmina Fiaz Qazi and Shaista Jabeen (2011). An investigation of SNS usage and its impact on studying habits and academic performance of university students. Research Journal of International Studies, 21, 145-158 (ISI and Scopus indexed Journal). 39. Ishfaq Ahmed, Muhammad Ramzan, Tehmina Fiaz Qazi, and Shaista Jabeen (2011). An investigation of mobile phone consumption patterns among students and professionals; is there any difference? European Journal of Economics, Finance and Administrative Sciences, 39, 145-2275 (ISI and Scopus indexed Journal). 40. Ishfaq Ahmed, Muhammad Aamir, Hafiza Arooj Ijaz (2011). External factors and entrepreneurial career intentions; moderating role of personality traits. International Journal of Academic Research, 3(5), 262-267 (ISI indexed journal). 41. Ishfaq Ahmed, Muhammad Ramzan, Saher Khushi Muhammad, Talat Islam (2011). The relationship between perceived fairness in performance appraisal and organizational citizenship behavior in the banking sector of Pakistan: the mediating role of organizational commitment. International Journal of Academic Research, 3(5), 15-20 (ISI indexed journal). 42. Ishfaq Ahmed, Muhammad Zeeshan Shaukat, Muhammad Musarrat Nawaz, Naveed Ahmad, and Ahmad Usman (2011), Determinants of satisfaction and repurchase intentions of users of short messaging services (SMS): A Study of Telecom Sector of Pakistan, International Journal of Management, 28(3), 763-772 (Scopus indexed). 43. Ishfaq Ahmed, Tehmina Fiaz Qazi and Shaista Jabeen (2011). Self-Efficacy: The predictor of educational performance among university students. Information Management and Business Review. 3(2), 57-62. 44. Ishfaq Ahmed & Talat Islam (2011). Relationship between Job satisfaction and Motivation: A study of higher educational institutions. Journal of Economics and Behavioral Sciences, 3(2), 94-100. 45. Ishfaq Ahmed & Tehmina Fiaz Qazi (2011). Do students’ personality traits moderate relationship of teacher’s leadership style and students’ academic performance? Empirical evidence from institute of higher learning. International Journal of Academic Research, 3(4), 393-400 (ISI indexed Journal). 46. Ishfaq Ahmed, Muhammad Musarrat Nawaz, Tehmina Fiaz Qazi (2011). Impact of Terrorism on Tourism industry: A point to ponder. International Journal of Academic Research, 3(4), 249-256 (ISI indexed Journal). 47. Ishfaq Ahmed, Tehmina Fiaz Qazi (2011). Deciphering the Social Costs of Social Networking Sites (SNSs) for university students. African Journal of Business Management, 5(14), 5664-5674 (ISI indexed journal with impact factor 1.105). 48. Ishfaq Ahmed, Tehmina Fiaz Qazi (2011). A look out for academic costs of SNSs, a student based perspective. African Journal of Business Management, 5(12), 5022-5031 (ISI indexed journal with impact factor 1.105). 49. Mubbsher Munawar Khan, Muhammad Ramzan, Ishfaq Ahmed, Muhammad Musarrat Nawaz (2011). Transformational, Transactional and Laissez-Faire Styles of teaching faculty as predictors of satisfaction, and extra effort among the students: evidence from higher education institutions. Interdisciplinary Journal of Research in Business, 1(4), 130-135. 50. Mubbsher Munawar Khan, Ishfaq Ahmed, Muhammad Musarrat Nawaz, Muhammad Ramzan (2011). Impact of Personality Traits on Entrepreneurial Intentions of University Students. Interdisciplinary Journal of Research in Business, 1(4), 51-57. 51. Mubbsher Munawar Khan, Muhammad Musarrat Nawaz, Ishfaq Ahmed, Imran Haider Naqvi (2011). Teaching Quality in Higher Education: What do we need to improve? Interdisciplinary Journal of Research in Business, 1(4), 37-42. 52. Mubbasher Munawar Khan, Ishfaq Ahmed, Muhammad Musarrat Nawaz (2011). Student’s perspective of service quality in higher learning institutions; an evidence based approach. International Journal of Business and Social Sciences, 2(11), 159-164. 53. Ishfaq Ahmed, Tehmina Fiaz Qazi & Khadija Aijaz Perji (2011). Mobile Phone to Youngsters: Necessity or Addiction. Information Management and Business Review, 2 (5), 229-238. 54. Ishfaq Ahmed, Tehmina Fiaz Qazi (2011). Mobile Phone Adoption and Consumption pattern of university students in Pakistan. International Journal of Business and Social Sciences, 2 (9), 205-213. 55. Ishfaq Ahmed, Talat Islam (2011). Decoding relationship between employee’s jobs related behaviors: a study of telecom sector of Pakistan. International Journal of Business and Social Sciences, 2(8), 244-252. 56. Zulfqar Ahmad, Ishfaq Ahmed, Muhammad Musarrat Nawaz, Zafar Ahmad (2011). Job satisfaction of middle level managers in pharmaceutical sector of Pakistan. Interdisciplinary Journal of Contemporary Research in Business, 2 (12), 587-599. 57. Ishfaq Ahmed, Zulfqar Ahmad, Muhammad Musarrat Nawaz, Zafar Ahmad (2011). Explicit and Implicit factors of job satisfaction: a combination that works. Interdisciplinary Journal of Contemporary Research in Business, 2 (12), 577-586. 58. Ahmad Usman, Zulfqar Ahmad, Ishfaq Ahmed, & Zeeshan Akbar (2011). Work stress experienced by the university staff of university of the Punjab, Pakistan: Antecedents and Consequences. International Journal of Business and Social Sciences, 2(8), 202-210. 59. Sayyid Salman Rizavi, Ishfaq Ahmed and Muhammad Ramzan (2011). Studying stress and its job related costs; an empirical evidence from telecom sector of Pakistan. Interdisciplinary journal of contemporary journal of contemporary research in business, 2(11), 653-659. 60. Sayyid Salman Rizavi, Muhammad Ramzan, Ishfaq Ahmed, Muhammad Qasim (2011). Devising service plan using customer base; A telecom sector study. Interdisciplinary Journal of Contemporary Research in Business, 2(11), 645-652. 61. Ishfaq Ahmed and Muhammad Qasim (2011). Devising service plan using customer base; a telecom sector study. International Journal of Business and Information Technology, 1(1), 54-59. 62. Mubashar Ahmad, Khuram Shahzad, Ishfaq Ahmed (2011). Change Management: A case of national railway hospital Pakistan. The Journal of Commerce, 3(1), 33-36. 63. Ishfaq Ahmed, Muhammad Musarrat Nawaz, Ahmad Usman, Muhammad Zeeshan Shaukat, Naveed Ahmed, & Waseem ul Rehman (2010). A mediation of customer satisfaction relationship between service quality and repurchase intentions for telecom sector in Pakistan: A case study of study of university students. African Journal of Business Management, 4(16), 3457-3462 (ISI indexed Journal with impact factor 1.105). 64. Ishfaq Ahmed, Muhammad Musarrat Nawaz, Muhammad Zeeshan Shaukat & Ahmad Usman (2010), Personality Does Affect Conflict Handling Style: Study of Future Manager s. International Journal 65. 66. 67. 68. 69. 70. 71. 72. 73. 74. 75. of Trade, Economics and Finance, 1(3), 268-270. Muhammad Zeeshan Shaukat, Ahmad Usman, Ishfaq Ahmed, Muhamamad Musarrat Nawaz (2010). Deciphering the DNA of a Do-Good Company: Expedition 206; Coca-Cola Finds a New Way to Become Socially Responsible. The Journal of Commerce, 2(1), 66-72. Naveed Ahmed, Zulfqar Ahmad, & Ishfaq Ahmed (2010), Determinants of Capital Structure: A case of life insurance sector of Pakistan. European Journal of Economics, Finance and Administrative Sciences, 24, 7-12. (ISI and Scopus listed journal). Ishfaq Ahmed, Muhammad Musarrat Nawaz, Zulfqar Ahmad, Zafar Ahmad, Muhammad Zeeshan Shaukat, Ahmad Usman, Waseem ul Rehaman, & Naveed Ahmed (2010), Do service quality affect students’ performance? Evidence from institutes of higher learning. African Journal of Business Management, 4(12), 2527-2533 (ISI indexed Journal with impact factor 1.105). Zulfqar Ahmad, Zafar Ahmad, Ishfaq Ahmed, & Muhammad Musarrat Nawaz (2010), Organizational Climate (OC) as Employee’s Satisfier: Empirical Evidence from Pharmaceutical Sector. International Journal of Business and Management, 5(10), 214-222. Zulfqar Ahmad, Liaqat Ali, Nazir Ahmad, Zafar Ahmad, Ishfaq Ahmed, & Muhammad Musarrat Nawaz (2010), Satisfaction as an Outcome of Communication and Organizational Structure: An Outcome based Approach. Interdisciplinary Journal of Contemporary Research in Business, 2(5), 249-257. Ishfaq Ahmed, Muhammad Musarrat Nawaz, Ahmad Usman, Muhammad Zeeshan Shaukat, Naveed Ahmed, & Waseem ul Rehman (2010), How Organizations Evaluate their Trainings? An evidence from Pakistani Organizations. Interdisciplinary Journal of Contemporary Research in Business, 2(5), 162-179. Muhammad Musarrat Nawaz, Ishfaq Ahmed, Zafar Ahmad, Muhammad Zeeshan Shaukat, & Ahmad Usman (2010), Style of faculty members as predictor of satisfaction and extra effort: Evidence from institutes of higher learning. European Journal of Social Sciences, 15(2), 44-50. Ishfaq Ahmad, Muhammad Musarrat Nawaz, Zafar Ahmad, Muhammad Zeeshan Shaukat, Ahmad Usman, Waseem ul Rehman, & Naveed Ahmed (2010), Determinants of students’ entrepreneurial career intentions: evidence from Business Graduates. European Journal of Social Sciences, 15(2), 14-22. Zulfqar Ahmad, Dr. Liaqat Ali, Nazir Ahmad, Muhammad Musarrat Nawaz, & Ishfaq Ahmed (2010), Perception of middle level managers regarding organizational work climate: an exploratory study of pharmaceutical industry in Pakistan. Interdisciplinary Journal of Contemporary Research in Business, 2(2), 361-378. Zafar Ahmad, Zulfqar Ahmad, Ishfaq Ahmed, & Muhammad Musarrat Nawaz (2010), Balanced Scorecard: Is it a spontaneous performance measurement tool? Interdisciplinary Journal of Contemporary Research in Business, 2(2), 99-107. Zulfqar Ahmad, Ishfaq Ahmed, Muhammad Musarrat Nawaz, Ahmad Usman, Muhammad Zeeshan Shaukat, & Naveed Ahmed (2010), Impact of service quality of short messaging service on customers retention, An empirical study of cellular companies of Pakistan. International Journal of Business and Management, 5(6), 154-160. 76. Ishfaq Ahmed, Muhammad Musarrat Nawaz, Zafar Ahmad, Muhammad Zeeshan Shaukat, Ahmad Usman, & Sarfraz Ahmad (2010), Impact of demographical factors and extent of usage of short messaging service on customer satisfaction and retention, An empirical study of cellular companies of Pakistan. Interdisciplinary Journal of Contemporary Research in Business, 2(1), 159-168. 77. Ishfaq Ahmed, Muhammad Musarrat Nawaz, Ahmad Usman, Muhammad Zeeshan Shaukat, Naveed Ahmed, & Hassan Iqbal (2010), Impact of service quality on customer satisfaction, Empirical evidence from telecom sector of Pakistan. Interdisciplinary Journal of Contemporary Research in Business, 1(12), 98-113. 78. Ishfaq Ahmed, Muhammad Musarrat Nawaz, Naveed Iqbal, Muhammad Zeeshan Shaukat, Ahmad Usman (2010), Effects of Motivational factors on Job satisfaction, A case study of University of the Punjab, International Journal of Business and Management, 5(3), 70-80. BOOKS & BOOK CHAPTERS PUBLISHED 1. 2. 3. 4. Ishfaq Ahmed, Muhammad Zeeshan Shaukat, Talat Islam, Muhammad Ramzan, Muhammad Musarrat Nawaz (2013). Mission Statements’ readability: An exploration, in Nejati, M. Frontiers of Businesss, Management and Economics. Florida, USA. Universal Publishers. pp.169-173 (ISBN: 978-161233-265-9). Ishfaq Ahmed, Wan Khairuzzaman Wan Ismail and Salmiah Mohamad Amin (2013). Perceived Organizational Support: A directive approach. Saarbrücken, Germany, Lambert Academic Publishing (ISBN: 978-3-659-32678-3). Ishfaq Ahmed, Wan Khairuzzaman Wan Ismail and Salmiah Mohamad Amin (2012). Perceived Organizational Support: A look at its antecedents and consequences. Saarbrücken, Germany, Lambert Academic Publishing (ISBN: 978-3-8484-4890-6). Ishfaq Ahmed, Muhammad Musarrat Nawaz and Muhammad Ramzan (2012). Do external factors influence entrepreneurial inclination: An evidence based approach. Book chapter published in Entrepreneurship-Born, made and educated. Rijeka, Crotia. Intech publishing Inc. pp.51-58 (ISBN: 979953-307-861-7). 5. Ishfaq Ahmed (2012). Perceived Organizational Support: A look beyond Organizational Support Theory. 6. Saarbrücken, Germany, Lambert Academic Publishing (ISBN: 978-3-8484-1330-0). Ishfaq Ahmed & Tehmina Fiaz Qazi (2011). Mobile Phone adoption a habit or necessity: A study from 7. student’s perspective, Saarbrücken, Germany, Lambert Academic Publishing (ISBN: 978-3-8443-8175-7). Ishfaq Ahmed (2010). Training as a Viable Investment Calculating ROI of Training: An empirical Study of Textile Composite Sector of Pakistan, Saarbrücken, Germany, VDM Verlag Dr. Müller (ISBN: 978-3-63927970-2). NATIONAL AND INTERNATIONAL CONFERENCES 1. 2. Ishfaq Ahmed (2014). Leaders’ Social Intelligence and its Effects on Followers’ Feeling of Energy and Creative Work Involvement. Presented in International Conference on Management Research, held on Nov 20-21 at Superior University, Lahore. Ishfaq Ahmed (2014). Teachers’ role in nurturing creativity: Evidence from Knowledge creation Institutions. Presented in International Conference on Research in Education (ICORE, 2014), held on Nov 18-20 at Institute of Education and Research, University of the Punjab, Lahore. 3. 4. 5. 6. 7. 8. 9. 10. 11. Ishfaq Ahmed (2014). Aspirations of an Islamic Bank: An exploration. Presented in 1st National Conference on Islamic Banking: Perspectives in Islamic Banking, Finance and Investment, held on September, 24 at University of Management & Technology, Lahore. Ishfaq Ahmed (2014). Teachers’ role in nurturing creativity: Evidence from knowledge creation Institutions. Presented in International Conference on Knowledge, Culture and Society (ICKCS), held on 6-8 August, at Peninsular Excellior Hotel, Singapore. Ishfaq Ahmed, Muhammad Zeeshan Shaukat, Talat Islam, Muhammad Ramzan, Muhammad Musarrat Nawaz (2012). Mission Statements Readability: An exploration. Presented in International Engineering and Management Conference (EMC 2012), 24-25 Oct, 2012, arranged by International online knowledge service provider (IOKSP): http://emc.ioksp.com Ishfaq Ahmed, Muhammad Musarrat Nawaz, Ahmad Usman, Muhammad Zeeshan Shaukat (2011). 2nd Regional Conference on Educaitonal Leadership and Management (RCELAM), 4-7 July 2011, Institute Aminuddin Baki, Ministry of Education Malaysia, Jitra, Kedah, Malaysia. Ishfaq Ahmed, Muhammad Musarrat Nawaz, Muhammad Ramzan. Role of faculty members in improving quality image of academic institution, a student based approach, presented in International Management Conference (IMaC), 16-17 April 2011, Faculty of Business Management and Accountancy, Sultan Zainal Abidin University, Terengganu, Malaysia. Ishfaq Ahmed, Muhammad Musarrat Nawaz, Ahmad Usman, Muhammad Zeeshan Shaukat. Do external factors influence student’s entrepreneurial inclination? An evidence based approach, presented in International Management Conference (IMaC), 16-17 April 2011, Faculty of Business Management and Accountancy, Sultan Zainal Abidin University, Terengganu, Malaysia. Ishfaq Ahmed, Muhammad Musarrat Nawaz, Zulfqar Ahmad, Muhammad Zeeshan Shaukat, & Ahmad Usman (2010), What matters the most for SMS users’ satisfaction and retention, an evidence from telecom sector of Pakistan, presented in international conference on Industrial Engineering and Business Management (ICIEBM, 2010), 12-13 October 2010, Department of Industrial Engineering, UIN Susan Kalijaga, Yogyakarta, Indonesia. Ishfaq Ahmed, Muhammad Ramzan, & Muhammad Usman (2009), Impact of Personality Traits on Entrepreneurial Intentions of University Students, presented at 14th National Research Conference, Dec 24, Shaheed Zulfiqar Ali Bhutto Institute of Science and Technology (SZABIST), Karachi, Pakistan. Jawaria Fatima Ali, Imran Ali, Waseem ullah, Ishfaq Ahmed, & Muhammad Akram (2009), Determinants of Consumer Retention in Cellular Industry of Pakistan, presented in 2nd Comsats Intl. Business Research Conference, Nov 14, Comsats Institute of Information Technology, Lahore, Pakistan. PUBLICATIONS IN CONFERENCE PROCEEDINGS 1. Ishfaq Ahmed, Muhammad Zeeshan Shaukat, Talat Islam, Muhammad Ramzan, Muhammad Musarrat Nawaz (2012). Mission Statements Readability: An exploration. Presented in International Engineering and Management Conference (EMC 2012), 24-25 Oct, 2012, arranged by International online knowledge service provider (IOKSP): http://emc.ioksp.com. 2. Ishfaq Ahmed, Muhammad Musarrat Nawaz, Zulfqar Ahmad, Muhammad Zeeshan Shaukat, & Ahmad Usman (2010), What matters the most for SMS users’ satisfaction and retention, an evidence from telecom sector of Pakistan, published in proceedings of international conference on Industrial Engineering and Business Management (ICIEBM, 2010), 12-13 October 2010, Department of Industrial Engineering, UIN Susan Kalijaga, Yogyakarta, Indonesia, 133-138 (ISBN-978-602-97809-0-1). 3. Zafar Ahmad, Zulfqar Ahmad, Muhammad Musarrat Nawaz, Ishfaq Ahmed (2010), Comparative significance of the four perspectives of Balanced Scorecard, published in the proceedings of Annual Hawaii International Business Research Conference, 27-28 Sep, Honolulu, Hawaii. 4. 5. 6. 7. Muhammad Musarrat Nawaz, Ishfaq Ahmed, Zulfqar Ahmad, Zafar Ahmad, Ahmad Usman, & Muhammad Zeeshan Shaukat (2010), Role of faculty members in nurturing future leaders, an empirical study of institutes of higher learning, published in proceedings of EduLEARN10 Conference, July 05-07, International Association of Technology, Education and Development (IATED), Barcelona, Spain, 2311-2319 (ISBN-978-84-613-9386-2). Zafar Ahmad, Zulfqar Ahmad, Ishfaq Ahmed, Muhammad Musarrat Nawaz (2010), Balanced Scorecard and SKANS School of Accountancy, Published in proceedings of International conference on Innovation in Higher Education, 6-10 June, Dubai, United Arab Emirates. Imran Ali, Kayhan Tajddini, Kashif ur Rehman, Jawaria Fatima Ali, & Ishfaq Ahmed (2010), University Student’s inclination of Governance and its Effects on Entrepreneurial Intentions: an Empirical Analysis, International Journal of Trade, Economics and Finance, 1(1), 36-39. (Primarily published in proceedings of International Conference on Business, Economics and Tourism Management (CBETM), Feb 26-28, 2010, International Association of Computer Science and Information Technology (IACSIT), Singapore.) Imran Ali, Kayhan Tajddini, Kashif ur Rehman, Jawaria Fatima Ali, & Ishfaq Ahmed (2010), University Student’s inclination of Governance and its Effects on Entrepreneurial Intentions: an Empirical Analysis. Published in proceeding of International Conference on Business, Economics and Tourism Management (CBETM), Feb 26-28, 2010, International Association of Computer Science and Information Technology (IACSIT), Singapore. SKILLS & PROFICIENCIES 1. Well acquaint with SPSS, AMOS, End Note, and MIX 2.0 Lite (a Meta analysis software) 2. A high quality know-how of academic writing, plagiarism forestalling, and referencing styles DEMOGRAPHICS S/o Muhammad Ramzan Religion Islam CNIC # 38402-1553736-1 DOB 1st June, 1983 Domicile Sargodha (Punjab) REFERENCES Prof. Dr. Hassan Mobeen Alam Principal, Hailey College of Commerce University of the Punjab, Lahore, Pakistan principal@hcc.edu.pk Assoc. Prof. Dr. Wan Khairuzzaman Wan Ismail Jazan School of Business Administration Jazan University, Jazan Kingdom of Saudi Arabia mwkhair@ibs.utm.my, mwkhair@gmail.com Assoc. Prof. Dr. Salmiah Mohamad Amin International Business School Universiti Teknologi Malaysia, Kuala Lumpur Campus salmiah@utm.my