SUPPLIER SUPPORT COMMITTEE OCTOBER 2010 UNCONFIRMED MINUTES 19 OCTOBER 2010 PITTSBURGH MARRIOTT CITY CENTER HOTEL PITTSBURGH, PA, USA These minutes are not final until confirmed by the Group in writing or by vote at a subsequent meeting. Information herein does not constitute a communication or recommendation from the Group and shall not be considered as such by any agency. TUESDAY, 19 OCTOBER 2010 1.0 INTRODUCTION & MEETING OVERVIEW 1.1 Call to Order/Quorum Check Eric Jacklin, Supplier Support Committee Leadership Team (SSC LT) Chairperson, called the meeting to order and a quorum was established with the following representatives in attendance. Supplier Support Committee Leadership Team (SSC LT) Members Present Stephane Chaumeil UITS-Gallion Suzanna DeMoss Advance Chemistry & Technology Sarah Fuqua Kearfott Corporation-MSD Eric Jacklin F.M. Callahan & Son, Inc. Dave Jones Nex-Tech Processing David Michaud Fountain Plating Co. Yoshiomi Sukesada Asahi Kinzoku Kogyo Co. Ltd. Additional Suppliers Present Roy Adkins Specialty Steel Treating, Inc. Abdul Admani Arrow Lear IL Bob Akin Quality Heat Treating Frank Anderson The M &P Lab Dan Antos Canton Drop Forge Leandro Aparicio Advanced Coating Techniques Tomohiko Ashikaga Mitsubishi Heavy Industries Andy Bakewell EM Inspection Co Corwyn Berger Exova, Inc. Mario Bianchi Bytest David Bowies Pressure Technology Griff Braddock Braddock Metallurgical Mike Brandt Alcoa Mark Brown Braddock Metallurgical Peter Buzby PST-Compton Eric Carlson Hytek Finishes Wolfgang Casta Shellcast Foundries Inc. SUPPLIER SUPPORT COMMITTEE OCTOBER 2010 Richard Chmielewski Barden Corp. Yongho Cho Avibank Mfg. Delbert Clubine Advanced Heat Treat Corp. Jerry Colombo Precise Machining & Mfg. Paul Comer Graphic Plc Charles Costello Sum-Glo Plating Co. Deena Crossmore IMR Test Labs Larry Culbertson JMI Jim Cummings Metal Finishing Company Diversified Services Inc. Robert Custer AAA Plating & Inspection Warren De Cuir Lisi Aerospace Rachel DeSimone American Tinning & Galvanizing Co. Rich Drinker SPS Technologies Craig Dugan Burnham Composite Structures Thomas Dulude PTI Industries Inc. Roger Dunn Bodycote Walter Echols Aero Metal Finishing John Edwards Edwards Services Bryan Engel ESCO TT Syracuse David Eshleman The Young Engineers Dawn Fechtel Metaltest, Inc. William Ferris Tech Metals Inc Bob Ferry FPM Heat Treating Kay Fisher Bohler Edelstahl GMBH & Co KG Gary Fox Anodyne Inc Gary Fox Anodyne Debbie Frick Sherry Laboratories Steve Ganske Precise Machining Steve Ganske Precise Machining Michael Gaspers FPM Heat Treating Ronald Geer SPS Technologies George Gieger Braddock Metallurgical Hemendra Gohil CJZ Inc. Stephan Greimers Thyssen Krupp VDM Gerard Hab G. Cotter Enterprises, Inc. Dale Harmon Cincinnati Thermal Spray Jonathan Hebben Ducommun Aero Structure Bill Heeter Skills Inc. Randy Hite RCC Structurals Inc. Steve Hutchinson Braddock Metallurgical William Irwin Praxair Surface Tech Jennifer James Precision Tube Co. James Jenson Moeller Mrg. Co. Stephen Johnson GSC SUPPLIER SUPPORT COMMITTEE OCTOBER 2010 Corey Judd MTI Kurt Jungheim Modern Drop Forge Linda Kenny Scientific Control laboratories, Inc. Chris Kielb Advanced Welding Dave Kimber ATK Terry Labounty Applied Engr. Bob Lehnen Johanna Lisa Bodycote Thermal Processing Continental Heat Treating Quality Heat Treating Valley Metal Treating John Lopez EME Inc. Don Lowman Continental Heat Treating Julie Mahan Unison Engine Components Terre Haute Patrick Maksrpx Praxair Surface Tech Jim Maloney The Timken Co. Rosa Martin Superior Plating Giuseppe Marzano Haley Industries Inc. Ishwar Mathur IEC-Electronics Ishwar Samson Demissie Mathur IEC-Electronics Mekuria PFW Aerospace AG Melinda Advanced Welding Simone Mitton MurphyFickenworth Katsumi Nagasaki Mitsubishi Heavy Industries Chris Napoli ATI Allegheny Ludlum Jesse Norris Stack Metallurgical Art Onaitis Precision Tube Co. Jacob Padrul Alcan Rozalia Papp Air Liquid US LP Tim Paradis Metallurgical Processing John Passmore St. Louis Metallizing Greg Penny Embee Inc. Frank Peszka Laboratory Testing Inc. Ken Pham Lisi Aerospace Larry Phipps AFS Bruce Pleake Hytek Finishes Scott Potts WETSU Group, Inc. Deb Prabir Peco Aerospace Co. Robert Pruitt Dynamics Paint Solutions Michael Quann Pacific Metallurgical Inc. William Rae CAV Aerospace LTD Sandeep Rana GF Aqiecharmilles James Rauckhorst Tensile Testing Metallurgical Laboratory James Rauckhorst Tensile Testing Metallurgical Laboratory Martin Reicher Bohler Forging Chrome Plus International SUPPLIER SUPPORT COMMITTEE OCTOBER 2010 Barry Reid Shur-Lok Co. Catherine Renfer ESCO Turbine Tech Syracuse Jim Ringer Tech Met Inc. Dale Roberts Praxair Surface Tech Glen Rudd Braddock Metallurgical Chris Ruppel Special Metals Mike Schleckman Voss Industries Carol Schmidt Ladish Forging Rick Scott RTI Dave Serbousek Olympic Scientific Toshiyuki Serizawa IHI Corp. Ray Serrato Valley Metal Treating Steve Shea Scarrott Metallurgical Co. Stu Sherman Metallurgical Processing Inc. Tetyana Shmyreva Praxair Surface Tech John Shue Modern Drop Forge Co. Stephen Simacek Hytek Finishes Deepak Singhal Industrial Tectonics Bearings Greg Smotherman Jr. Ozark Mountain Technologies Greg Smotherman Sr. Ozark Mountain Technologies Michael Snyder Special Metals Mike Sparrow Lite Metals Co. Manfred Stapgens Sulzer Metco Inc. Robert Steffner Graco Supply & Integrated Services Jon Steltenpohl Paulo Products Ron Stewart Ellison Surface Technologies Dawn Stokes PTI Industries Inc. Gigi Streeter Barnes Aerospace Bill Strong Epner Technology Gary Thomas Alexco John Thomas Timet Gary Thompson Darchem Engineering LTD Robert Thompson Steel Treaters Mark Tierney Laboratory Testing, Inc. Rao Tipirneni Long Island Testing Labs Jennifer Tret Sherry Laboratories Deborah True Praxair Surface Tech Junji Tsuji IHI Co. Jim Tuminello Tech Met Inc. Natia Turmanidze Lisi Aerospace Paul Vegiard CCPI Tim Voeller Logic PD Jerry Wahlin AAA Plating & Inspection Inc. Richard Walker Pressure Technology of Ohio SUPPLIER SUPPORT COMMITTEE OCTOBER 2010 Larry Walker Machine Specialties Edward Warter Carmel Forge Ltd. David Watters Special Metals Wilfried Weber PFW Aerospace AG Ilene Weisberg Allen Aircraft Products Keith Whiddon Canton Drop Forge Terrance White Special Metals Corp Bryon White Stork MMA Gary White Orbit Ind. Chris Wiebe Project Manufacturing Michael Wolf Finishing Professional Jason Wright Metals Technology Inc. Brian Yazumbek Modern Drop Forge Co. Joelie Zak Scientific Control Laboratories, Inc. Subscriber Members Present Doug Billings Parker Hannifin Jacob Milo Israel Aerospace Industries Mark Nigels Parker Hannifin Uri Sol Israel Aerospace Industries Gary Wallace Parker Aerospace Performance Review Institute (PRI) Staff Present Jim Borczyk PRI Phylis Logan PRI Joe Pinto PRI Brett Pollock PRI Lisa Shultz PRI SUPPLIER SUPPORT COMMITTEE OCTOBER 2010 1.2 Antitrust and Nadcap Personal Code of Ethics & Conflict of Interest Eric Jacklin reviewed the Antitrust and Nadcap Personal Code of Ethics & Conflict of Interest statements in the Attendees Guide. 1.3 Introductions of Supplier Support Committee Leadership Team & Supplier Support Committee Task Group Representatives Supplier Support Committee Leadership Team members and Task Group Representatives were introduced. Joe Pinto (PRI) was introduced and welcomed the participants to the Supplier Support Committee (SSC) meeting. 1.4 Introductions of First Time Nadcap Meeting Participants First time meeting attendees were recognized. 1.5 Routing of Attendance List The sign-in sheets were routed. 1.4 Approval of Minutes from Previous Meeting The SSC minutes from the June 22, 2010 meeting in Singapore were approved as written. In addition, the SSC minutes from the February 23, 2010 meeting in Rome, Italy were approved as written. SSC Introduction.pdf 2.0 SUPPLIER SUPPORT COMMITTEE MEETING PURPOSE & RULES Stephane Chaumeil reviewed the purpose of the SSC meeting and the governing rules of conduct. SSC Meeting Rules-Oct. 2010.pdf 3.0 BREAK-OUT TOPICS Eric Jacklin introduced the following four (4) break-out topics: Flow Down, Redundant Audits, Survey 2011-What questions do you want included & What should the SSC work on. He then instructed each participant to choose a topic (of which interested them) and to join the discussion in the applicable room. SSC Break Out Topics.pdf Each group had 20 minutes to discuss their specific topic. They then reconvened and each group gave a report out (as per below). SUPPLIER SUPPORT COMMITTEE OCTOBER 2010 3.1 Topic: Flow Down (Facilitators: Dave Michaud/Yoshiomi Sukesada; Note-Taker: William Rae) William Rae gave a verbal report out on the following areas that were discussed: 3.2 Suppliers are asked to supply processors, but do not have access to the prime portals specifications. The purchase system relies on the prime specification portal which should be flowed down to the supplier. This is difficult to do if you can’t access the prime portal. Suppliers are responsible for all revisions of specifications and must keep them up to date which includes revision control. If there is a doubt about the revision, then the suppliers must ask the Prime. The primes must give access to the person or company who needs the relevant specification. Heat Treatment suppliers: They know who to ask, as far as their primes are concerned but, when they ask their direct customers who are Tier 1 or Tier 2 or Tier 3 suppliers and not conversant with technical queries or who to contact reference their customers, they don’t always know who to ask, so some training to suppliers to inform them how and who to ask for the information would be good. We need to get the Tier 1, Tier 2 and Tier 3 suppliers to work together. Primes mandate that we must receive purchase order with the revision number. Normally it is generic. Some suppliers think this purchase order should quote revision number. Topic: Redundant Audits (Facilitator: Jim Ringer; Note-Taker: Michael Brandt) Jim Ringer reported the group discussed the definition of redundant audits, how many suppliers felt they had a redundant audit, which primes were conducting the audits & what recourse was available. See attached presentation for additional details. SSC-team B redundant audits.pdf 3.3 Topic: Survey 2011-What questions do you want included? (Facilitator: Dave Jones; Note-Taker: Suzanna DeMoss) Suzanna DeMoss gave a verbal report out on the following areas that were discussed: Demographics: People discussed the value of being able to analyze responses based on factors such as: When was your last audit?, Are you on merit?, What is your commodity?, What is your sector?, Do you attend the Nadcap meetings?, How many years in Nadcap? It is expected that the pattern of responses would vary based on the group. This could help us with education or training efforts as well as identify potential problem areas. Style of questions: Some people felt that the questions were not designed to get at the "meat" of the problems because of their formal style -- they weren't written in the way that people talk or that would make them talk. Actual questions: Some people suggested open-ended questions, like "What things were frustrating about your last audit?"; others wanted simple but frank questions like the following such as: "Do you feel that the checklists are asking questions that are SUPPLIER SUPPORT COMMITTEE OCTOBER 2010 not in specifications or Prime-driven?", "Do you feel audit findings are being written more for the Staff Engineer than the supplier?", "Do you feel that there is abuse by a Prime, Staff Engineer, or TG Chair?", "Do you feel that someone is pushing their own (or their company's) agenda at the expense of the group?" 3.4 Topic: What should the SSC work on? (Facilitator: Sarah Fuqua; Note-Taker: Stephane Chaumeil) Stephane Chaumeil gave a verbal report out on the following areas that were discussed: Improve SSC communication and visibility: people want to know what the SSC is doing. Standardization seems to cause problems to suppliers that are involved in different commodities (i.e. NonDestructive Testing, Chemical Processing). It seems that rules are not the same (i.e. some handbooks are private, while others are public). Document control on PRI. (i.e. Suppliers are not sure if they have the latest information and they would appreciate flow down on new documents). Clarification of Nadcap Operating Procedures (NOP)/Nadcap Internal Procedures (NIP). Some people find the Nadcap procedures hard to understand and where they are located. Satellite audits are still a problem, even if it's not for a big group; it seems that the problem is vivid. Rules are stringent and prevent development of some suppliers. Auditors are a problem. Training in software, auditing skills is not verified/evaluated, evaluation just before the closing is ineffective. Unable to participate to auditor training and having access to the same information the auditors have. Supplier representative on the Board. Teleconference is requested for Nadcap meetings; even if payment is needed (i.e. concern with expenses of flying abroad). Voting rules during Nadcap meetings are not clear. An accredited supplier should have an automatic voting clearance. Paper certificates with expiration dates are requested. Some primes and/or sub tiers do not want/don't have access to eAuditNet to verify the certificate. PRI Oversight audit involvement by suppliers. Nadcap style of Root Cause Corrective Action (RCCA) format to NCR. Some noticed that's only with Nadcap audit that they have an ‘Insufficient Answer’ or ‘Please clarify’ communication with the Staff Engineer. It seems that some Task Groups (i.e. Heat Treating) continue to add requirements that are not Subscriber specifications. Some auditors prefer to put a Major NCR even if it's not major because they are "afraid" of Staff Engineer changing their NCR and having a “bad” evaluation. ACTION ITEM: Lisa Shultz (PRI) to capture the action items on the ‘Rolling Action Item List’ (RAIL) and post on the PRI Supplier Support Committee webpage. (Due Date: 15-Nov-10) 4.0 SUPPLIER SUPPORT METRICS Sarah Fuqua gave an update on the supplier support committee metrics. The following metrics are tracked: Annual comparison of the number of allowed supplier votes and the actual supplier votes cast (online ballots only). SSC LT attendance at SSC LT meetings (dated from introduction of new team). Supplier Support Committee meeting attendance. Supplier Tutorial attendance. Please see the presentation below for details. SUPPLIER SUPPORT COMMITTEE OCTOBER 2010 SSC Metrics-Oct. 2010.pdf 5.0 2011 SUPPLIER SURVEY Dave Jones announced that he will be the Chairperson for the 2011 Supplier Survey. He explained that the survey will be sent out to all Nadcap suppliers. If you would like to participate on the 2011 supplier survey team, please contact Dave Jones at Dave.Jones@nex-techaerospace.com. A suggestion was made that the team involved in the survey, also be involved in the data analysis. 6.0 NEW BUSINESS 6.1 IMPROVEMENT/SUPPORT FROM THE AEROSPACE QUALITY SYSTEMS (AQS) TASK GROUP Eric Jacklin reviewed the attached questions, which were a request from the Aerospace Quality Systems (AQS) Task Group. He also noted that paper copies were available for suppliers to complete and submit back in at the end of the meeting. AQS Questions.pdf 6.2 PRI WEBSITE-SUPPLIER SUPPORT PAGE Stephane Chaumeil posed the following questions to the SSC attendees (see attached presentation for details). A majority of the suppliers at the meeting verbally answered the questions as follows: Question: Did you know the SSC has a web page on PRI website? Answer: No Question: Do you use SSC page to find information about Nadcap? Answer: No Question: Do you think the SSC can improve the communication and/or action by changing the website? Answer: Unknown Question: What information would you like to find on this website? Answer: Unknown PRI Website (SSC Page).pdf ACTION ITEM: Eric Jacklin to create a sub-team to evaluate the SSC web page on the PRI website and provide recommendations on how to improve. (Due Date: 01-Dec-10) 6.3 ADDITIONAL NEW BUSINESS No new business was discussed at this time. SUPPLIER SUPPORT COMMITTEE OCTOBER 2010 7.0 MEETING EVALUATION Dave Jones facilitated the meeting evaluation. Attached are the results. Nadcap Meeting Facilitation Feedback-Oct 2010.pdf 8.0 MEETING ADJOURNMENT Eric Jacklin thanked the attendees for their participation and the meeting was adjourned. Minutes Prepared by: Lisa Shultz, PRI Staff lisashultz@sae.org