PUBLIC ADMINISTRATION DEPARTMENT FLORIDA INTERNATIONAL UNIVERSITY COLLEGE OF ARTS AND SCIENCES (Section: RVC; Class Number: 20016) PAF 4404: IT and E-government for Public Administration (3 units) Spring 2009 Syllabus Website: http://www.fiu.edu/~ganapati Instructor Office Telephone Email Office hours Sukumar Ganapati PCA 363B, University Park Campus (305) 348-6275 ganapati@fiu.edu Wednesday. 3.00 pm to 6.00 pm; [or By appointment] Class hours Location Duration Flexible, Online FIU Online Course [http://online.fiu.edu] January 5, 2009 to April 18, 2009 Catalog Description Surveys personal and societal value assumptions in the context of the technological society. Examines organizational societal value structures, and the ways in which technology creates rapid change and new alternative in values. Interrelationship of the past, present, and future is explored. Course Objective The main objective of the course is to introduce students to the technological impact on society and its governance. Consistent with the catalog description, the course will explore how information technology is changing societal values, personal and collective expectations, and the governance structures. The manifest forms of e-government will be examined in this context. Educational Learning Outcomes Upon completion of the course, students should be able to: Identify different elements of information technology (IT) Identify the IT related issues in society and governance Identify e-government models Identify success and failure factors in implementing IT Course Design The course is designed to be delivered in two parts. The first part will deal with the uses and impact of technology on society. In this, we will discuss how IT affects democracy. Scholars and practitioners hope that IT will facilitate e-democracy, but there are also genuine concerns with respect to privacy, security, and unequal technological access. The second part will deal with IT and governance issues. In this, we will discuss how IT impacts governance structures, such as the changing face of public sector organizations and different models of e-government. We shall also delve on how public sector agencies can manage IT, and what factors lead to the success or failure of adopting IT. Course Requirements Since this is a fully online course, students will be required to read through the online materials on a weekly basis. We will cover one chapter from the textbook each week, with supplementary materials. The supplementary materials are required to deal with the IT developments that are happening at a very rapid pace. Materials will be posted online on Wednesday or Thursday. There will be two tests, four quizzes, and two group discussions for the class. The first test will be an essay paper, dealing with a question given separately. The second test will be short answer questions dealing with topics covered in the class. The quizzes will be short multiple choice questions based on the materials covered during the period of the quiz. The best three of the four quizzes will be considered for grading purposes. The group discussion will entail online discussion of topics related to each of the parts identified in the course design. I am very unlikely to entertain requests for make-up exams or assignments unless it is warranted due to compelling unforeseen circumstances. Further, there are no extra credits. Unless otherwise important, I will respond to routine student emails principally on Wednesdays and Thursdays. Test schedule and weightage First Test (Essay Paper) Second Test (Short answer questions) Quizzes (4, take best 3) Group Discussion 25 Feb 2009 22 Apr 2009 Total Grade Distribution A: 92 or more A-: 88 to 91 25 points 25 points 30 points 20 points 100 points B+: 84 to 87 B: 80 to 83 B-: 76 to 79 C+: 72 to 75 C: 68 to 71 C-: 64 to 67 D+: 60 to 63 D: 56 to 59 D-: 52 to 55 Text The following textbook is required for the course: Garson, G. D. (2006) Public Information Technology and E-Governance: Managing the Virtual State. Jones and Bartlett Publishers. The book is a bit expensive ($77.95). However, I will be using the entire book, as reflected in the reading list. Hence, I hope you find it to be your money’s worth. Additional weblinks are given on class website. Schedule of Readings (Based on 1 week cycle, beginning Wednesday) 1/7/2009 Introduction Chapter 1: The Vision of E-Governance 1/14/2009 The Technology in IT Chapter 2: A Brief History of Public-Sector Information Technology Policy 1/21/2009 Does IT promote democracy? Chapter 3. E-Democracy 1/28/2009 Digital Divide Chapter 4. Information Equality and the Digital Divide 2/4/2009 Transparency and Accountability Chapter 5. Information Access and Governmental Transparency 2/11/2009 IT Privacy issues Chapter 6. Information Technology and Privacy 2/18/2009 IT Security Issues Chapter 7. Security Policy 2/25/2009 IT Regulation Chapter 8. Regulation and Taxation Issues 3/4/2009 IT’s impact on organizations Chapter 15. Public Information Technology. Organization Behavior, and Organization Theory 3/11/2009 IT Outsourcing Chapter 10. Partnering, Outsourcing, Contracting, and Procurement 3/18/2009 Spring Break 3/25/2009 E-government models Chapter 9. The E-Government Business Model 4/1/2009 Managing IT Chapter 11. Planning for Public Information Systems Chapter 12. Needs Assessment and Project Management 4/8/2009 Factors affecting IT implementation Chapter 13. Implementation Success Factors 4/15/2009 Evaluating IT implementation Chapter 14. Evaluation of Public Information Systems 4/22/09 Second test due First test introduced Initiate Group Discussion 1 End Group Discussion 1 First test due Initiate Group Discussion 2 End Group Discussion 2 Statement on plagiarism Plagiarism is the representation of another person's words, ideas, and creative work in general as one's own. This misrepresentation is a breach of ethics that seriously compromises a person’s reputation. Professional careers have been ruined by revelations of plagiarism. To avoid plagiarism, researchers and professionals in public, private, or nonprofit organizations must scrupulously give credit whenever they use another person’s idea, opinion, theory, written or spoken words, as well as any facts, statistics, graphs, drawings—any pieces of information—that are not common knowledge. The following rules should be observed to make sure that the distinction between one's own words, ideas or work, and those of others is justly maintained. 1. Put in quotations everything that comes directly from the text of another’s work, especially when taking notes. 2. Alternatively, you can paraphrase another person’s work, but be sure you are not just rearranging or replacing a few words. A good strategy is to (1) read over what you want to paraphrase carefully, (2) cover up the text with your hand, (3) write out the idea in your own words without peeking, and (4) check your paraphrase against the original text to be sure you have not accidentally used the same phrases or words, and that the information is accurate. 3. Whether you quote, paraphrase or otherwise borrow another’s work, always cite or indicate the source of the information, and provide references following one of the many accepted styles or formats. 4. Common knowledge such as George Washington’s date of birth or the meaning of OLS regression need not be quoted, cited, or referenced. However, borrowing another’s original or creative presentation of common knowledge should follow the abovementioned rules. When in doubt, follow the rules. Of course, submitting a paper that is completely the work of another person is plagiarism in its most extreme form. A student who plagiarizes all or part of an assignment can expect severe cumulative penalties, ranging from failure in the course to expulsion from the university, with an annotation of the sanction received on the student’s transcript. Statement on academic misconduct Florida International University is a community dedicated to generating and imparting knowledge through excellent teaching and research, the rigorous and respectful exchange of ideas, and community service. All students should respect the right of others to have an equitable opportunity to learn and honestly to demonstrate the quality of their learning. Therefore, all students are expected to adhere to a standard of academic conduct, which demonstrates respect for themselves, their fellow students, and the educational mission of the University. All students are deemed by the University to understand that if they are found responsible for academic misconduct, they will be subject to the Academic Misconduct procedures and sanctions, as outlined in the Student Handbook.