Spring, 2015 Room: D114 Class Meets: 4/21/2015-5/19/2015 Class Time: 6pm – 10pm Instructor: Jamie Stults, MA, SPHR Office Hours: Online or By Appointment Email Address: jstults@ben.edu Mobile Phone Number: 217-415-0891 MGT330 – HUMAN RESOURCE MANAGEMENT PRE-ASSIGNMENT: Buy the textbook and read chapters 1, 2 and 3 prior to the first class. Review this syllabus prior to the first class. I. COURSE DESCRIPTION Relationship of internal and external labor market concepts to organizational manpower planning. Credits: 3 II. TEXTBOOK AND MATERIALS th Dessler, Gary. (2012). Human Resource Management.(13 ed.).. [Prentice Hall 978-0-13-266821-7 ] Or Noe, R. A., Hollenbeck, J. R., Gerhart, B., Wright, P. M. (2014). Human Resource Management. (5 ed.). New York, NY. [McGraw Hill ISBN# 978-0-07-811261-4] th III. MISSION STATEMENT Benedictine University is dedicated to the education of undergraduate and graduate students from diverse ethnic, racial and religious backgrounds. As an academic community committed to liberal arts and professional education distinguished and guided by our Roman Catholic tradition and Benedictine heritage, we prepare our students for a lifetime as active, informed and responsible citizens and leaders in the world community. IV. GOALS, OBJECTIVES, AND STUDENT LEARNING OUTCOMES A. Goals 1. Develop specific knowledge applicable to the various aspects of the functional areas of Human Resources; 2. Articulate how the functional areas of Human Resources interrelate within organizations; 3. Improve skills in communication, analytical thinking and appreciating the human element in organizations; and 4. Evaluate the role of Human Resources and how it functions as a business partner. B. Common Student Learning Objectives— 1. Understanding of the impact of various laws on all aspects of human resources in a business environment 2. Appreciation for the importance of human resource knowledge and practices in everyday business interactions 3. Overview of the impact of human resource processes on national and international business 4. Interaction of labor market concepts with organizational manpower planning. Stults, Spring 2014 1 of 8 V. TEACHING METHODS/DELIVERY SYSTEM This class is a combination of lecture and in-class discussion. Regular research and report findings, quizzes and a final exam will be administered to ensure that readings have been completed. Students will also be graded on class attendance and participation. Homework activities will also contribute to the final grade. VI. COURSE REQUIREMENTS Attendance Policy This course is highly accelerated, and students will need to take a great deal of responsibility for their own learning outcomes. Attendance is required in each class meeting for the full period of time. Any absence must be due to extraordinary circumstances and will require documentation for it to be considered excused. Documentation must be provided immediately in order to determine what, if any, accommodations are reasonable or possible. Class attendance will directly impact your final grade, and each undocumented absence will be considered unexcused and will result in a 20% reduction in the final grade for the course. Due to the accelerated nature of the course, should you experience a medical condition which prevents you from attending any class(es), appropriate medical documentation must be provided immediately so it may be determined what, if any, accommodations are reasonable or possible. Students are responsible for informing instructors via phone or email of any issues regarding classroom attendance, whether missing a full or partial class period. However, prior notification does not constitute an excused absence. Excused absences require written proof of why class was/will be missed. Written proof may include documentation from your employer that you were required to go out of town on business; copies of medical documents proving someone close to you had a major illness, emergency, hospitalization or death; or a receipt from a towing company if your car broke down. Students having pre-excused absences should make arrangements with the instructor to submit assignments on time. Absences that cannot be documented are unexcused and will result in loss of the right to submit any quizzes and assignments. Note: Written excuses related to the final class session must be submitted within 48 hours to the instructor’s mailbox. Reading Assignments Reading assignments may be found under the Topical Course Outline (Section VIII). All students are expected to be actively reading the material assigned for the week so as to complete the assignments and quizzes, as well as, participate knowledgably in the discussions. Written Assignments and Projects Written assignments are indicated in the Topical Course Outline (Section VIII). Written assignments must be prepared using a computer in Microsoft Word format. Students will be allowed to develop their own style(s) for written assignments. In general, written assignments will be evaluated and graded on the substantive content and how the student expressed his/her opinion regarding the subject matter. However, the instructor reserves the right to lower a student’s grade if grammar, syntax, spelling, and format are such that the written assignment is confusing or especially poorly executed. There is no formal writing assignment in this class. There will be four written assignments each between 100 and 500 words. There are also four quizzes and a final exam that may require some short answer writing. Stults, Spring 2014 2 of 8 Benedictine University at Springfield Student Academic Honesty Policy The search for truth and the dissemination of knowledge are the central missions of a university. Benedictine University at Springfield pursues these missions in an environment guided by our Roman Catholic tradition and our Benedictine heritage. Integrity and honesty are therefore expected of all University students. Actions such as cheating, plagiarism, collusion, fabrication, forgery, falsification, destruction, multiple submission, solicitation, and misrepresentation are violations of these expectations and constitute unacceptable behavior in the University community. Student’s Responsibility Though there is no formal honor code at Benedictine University at Springfield, students are expected to exhibit academic honesty at all times. Violations against academic honesty are always serious and may result in sanctions that could have profound long-term effects. The final responsibility for understanding the Academic Honesty Policy of the institution, as well as the specific policies for individual courses normally found in syllabi, rests with students. If any doubt exists about what constitutes academic dishonesty, students have the responsibility to talk to the faculty member. Students should expect the members of their class to be academically honest. If students believe one or more members of the class have been deceitful to gain academic advantage in the class, students should feel comfortable to approach the faculty member of the course without prejudice. Violations of the Academic Honesty Policy will be reported to the Office of the Dean of Academic Affairs. Along with a verbal warning, the following are consequences a student may face for academic dishonesty: a failing grade or “zero” for the assignment; dismissal from and a failing grade for the course; or dismissal from the Institution. Textbook Issues The syllabus is always available in advance of class, so buy the textbook in plenty of time for class. Absolutely no extensions are given for late or missing textbooks. Assignments, Quizzes and Make-up Work Policy Students are expected to demonstrate professional level skills in all areas. There will be no late assignments accepted, period. Students will turn in everything on time or will receive a zero for the assignment. There will be no reasons, excused or otherwise, no expired passwords, no printer problems, no computer issues, etc. For this class, there is zero tolerance for not turning in all assignments on time and for not being prepared. Even excused absences must submit assignments on time via email. Quizzes that are missed due to an excused absence must be made up in advance if the absence was prearranged. In emergency excused absences quizzes must be made up prior to the next class session or the student will receive a zero. Other The instructor reserves the right to make changes to the syllabus and any course requirements as needed. Stults, Spring 2014 3 of 8 VII. MEANS OF EVALUATION See the Topical A Course Outline (Section VIII) for details on each assignment below. Note: assignments will not be acceptable i if late, others will not so review the assignment detail carefully. A – 90% - 100% B – 80% - 89.9% C – 70% - 79.9% D – 60% - 69.9% F below 60% Research articles (4@ 25 points each) Quizzes (4 @ 25 points each) HR Professional Interview Job Description Career Development Plan Case Study Final Exam (100 points) Total 100 100 50 50 50 50 100 500 20% 20% 10% 10% 10% 10% 20% 100% If a student believes that an error has been made in reporting a grade, an appeal must be made in writing to the instructor and must be initiated within 60 calendar days after the end of the term for which the grade in question was reported. The appeal should contain specific information about why it is believed the grade reported is inaccurate. See the Student Handbook for details. Add/Drop Dates Please refer to the current Academic Calendar for add/drop dates. Incomplete Request To qualify for an “I” grade, a minimum of 75% of the course work must be completed with a passing grade, and a student must submit a completed Request for an Incomplete form to the Registrar’s Office. The form must be completed by both student and instructor, but it is the student’s responsibility (not the instructor’s) to initiate this process and obtain the necessary signatures. Student Withdrawal Procedure It is the student’s responsibility to officially withdraw from a course by completing the appropriate form, with appropriate signatures, and returning the completed form to the Advising Office. Please refer to the Student Handbook for important financial information related to withdrawals. VIII. Week 1 TOPICAL COURSE OUTLINE Topics & Chapters Covered Work Due before Week 2 Introduction to Human Resource Management Dessler Read Chapters 1, 3 and 14 Noe Read Chapters 1,2 and 3 Buy textbook and read assignment prior to first class Topics Include: Syllabus and Textbook Review Managing Human Resources Trends in Human Resource Management Providing Equal Employment Opportunity and a Safe Workplace Stults, Spring 2014 Submit Interview with a Human Resources Professional to Drop Box (See Item B. below) Research on the internet a HR related article from the assigned reading and write a summary of what you learned be prepare to share in class. Submit summary to Drop Box Take Quiz 1 in D2L 4 of 8 Week 2 Topics & Chapters Covered Work Due before Week 3 Getting Employees Dessler Read Chapters 4, 5, 6 and 7 Noe Read Chapters 4,5 and 6 Read assignment prior to class Be prepared to discuss how the recruitment and selection process works in your organization Week 3 Topics Include: Analyzing Work and Designing Jobs Planning for and Recruiting Human Resources Selecting Employees and Placing Them in Jobs Topics & Chapters Covered Growing Employees Dessler Read Chapters, 8, 9, 14 (some of ch. 14 will be covered in week 1) Noe Read 7,8 and 9 Read assignment prior to class Be prepared to discuss training and development in your organization Be prepared to discuss the performance management system in your organization Work Due before Week 4 Week 4 Submit Job Description to Drop Box (See Item C. below) Research on the internet a HR related article from the assigned reading and write a summary of what you learned be prepare to share in class. Submit summary to Drop Box Take Quiz 2 in D2L Submit Complete the SelfEvaluation and a Career Development Plan to Drop Box (See Item D. Below) Research on the internet a HR related article from the assigned reading and write a summary of what you learned be prepare to share in class. Submit summary to Drop Box Take Quiz 3 in D2L Topics Include: Training Employees Managing Employees’ Performance Developing Employees for Future Success Topics & Chapters Covered Work Due before Week 5 Keeping Employees Dessler Read Chapters, 11, 12 and 13 Noe Read Chapters 10, 11, 12 and 13 Read assignment prior to class Be prepared to discuss what benefits motivate you – how and why Be prepared to discuss pay plans and benefits used in your organization Topics Include: Separating and Retaining Employees Establishing a Pay Structure Recognizing Employee Contributions with Pay Providing Employee Benefits Stults, Spring 2014 Submit the Case Study to Drop Box (See Item E. Below) Research on the internet a HR related article from the assigned reading and write a summary of what you learned be prepare to share in class. Submit summary to Drop Box Take Quiz 4 in D2L 5 of 8 Week 5 Topics & Chapters Covered Special Topics Work Due before end-ofday Sunday, May 25 Take comprehensive Final Exam in D2L Dessler Read Chapters 2, 15 and 16 Noe Read Chapters 14, 15 and 16 Read assignment prior to class Topics Include: Collective Bargaining and Labor Relations Managing Human Resources Globally Creating and Maintaining High-Performance Organizations Final Exam Review A. Researchs articles (4@ 25 points each for a total of 100 points) Research and ereport on an article of your choosing that is related to the weekly reading assignment. Incorporate human resources ve concepts and vocabulary into a 2 paragraph summary. Make sure to summary what you il article and why it is relevant to the human resources field. Make sure to print out a copy of the learned from the article and be prepared to give a 2 minute informal speech about which article you selected. B. Quizzes (4 @ 50 points each for a total of 100 points) There will be a brief quiz given on D2L Weeks 1, 2, 3 and 4, due before the next class. These will be used to verify student learning of the textbook, lecture, and discussion material. The questions will vary in value, but total 50 points for each quiz. Questions may be true-false, multiple choice, short answer, or matching. The quizzes are open book/notes/PowerPoint slides. C. Human Resource Professional Interview (50 points) The readings for Week 1 center on the roles and responsibilities of the Human Resource Professional. Therefore it is suggested that the student read Week 1’s material prior to completing this assignment. To better understand the role Human Resource careers Their name, title,ofarea of expertise within HR,and and challenges, departmentstudentsnare to interview an HR professional in their withtowhom they are personally acquainted. (If the student is Theeither job title of theorganization person they or report unemployed orduties a sole they proprietor they contact the instructor for ideas on whom to interview.) The What perform onshould a daily basis interview should collect thedofollowing a minimum, What duties they routinely, information but on a lessatregular basis plus any other issues of interest to the interviewee: Their biggest issues deal with people in the organization Organizational initiatives they are working on (their goals) How they got into the HR field, including experience and education How they coordinate with managers who perform HR functions, Issues they see with diversity and globalization of employees an Prepare a 100 - 500 word summary of the questions asked and the interviewee’s responses. The responses do not need to be quoted exactly, but should be a paraphrased summary of what the interviewee said with added insight from the student’s knowledge of the subject matter. The format is freeform for the assignment. The grade will be based 20% on execution, 20% on style and organization, 10% on going beyond the minimal questions, and 50% on the student’s understanding of course concepts as represented in the questions asked and the resulting value solicited from the interviewee. Complete your summary as a Word document and submit it in the Drop Box in our D2L by the end of Week 1, due before the next class. C. Job Description (50 points) The readings for Week 2 center on getting the right employees in the needed positions within the organization. Therefore it is suggested that the student read Week 2’s material prior to Stults, Spring 2014 6 of 8 completing this assignment. Students should prepare a Job Description (see Figure 4.2, Sample Job Description) that might be used to hire your replacement. Note: Please do not fill any salary information. If the student has a formal job description, they may use it as a basis to start this project. However, what the job description says is often not what the student may actually do, so modifications should be made according to the example in the text. If the student does not have a job description now is their opportunity to create one. The document should be 100 - 500 words. The format need not match the text exactly, but it should have the same information in a similarly logical format. The grade will be based 25% on execution, 25% of organization and clarity, and 50% on content that expresses the student’s understanding of the course material. Complete your job description as a Word document and submit it in the Drop Box in our D2L by the end of Week 2, due before the next class. D. Self-Evaluation and Career Development Plan (50 points) The readings for Week 3 center on growing the employees that have been hired by the organization. To complete this assignment, you will need to (1) complete Figure 9.4, Sample Self-Assessment Exercise and (2) design and complete a personal Career Development Plan (see sample Figure 9.5, Career Development Plan). If you have a formal career development plan, use this as a basis to start this project. However, this needs to evolve over time, so there should be modifications. If the company does not have a Career Development Plan now is your opportunity to create one. Please submit one Word document that includes: (1) One paragraph (100-200 words) summarizing what you learned from the Self-Evaluation; and (2) your personal Career Development Plan. Submit it in the Drop Box in our D2L by the end of Week 3, due before the next class. E. Case Study (50 points) The readings for Week 4 center on keeping employees in the organization, therefore reading those materials prior to doing this assignment are recommended. To better understand the concepts for Week 4 concepts, select of one of the following case studies. Harris County Housing Authority’s Unsustainable Pay Why Pay Is Growing Slowly at ProLawnPlus Continuum Health Partners Link Pay to Costs, Quality of Care How Wal-Mart Is Setting Pay at the Top…and Bottom Airbus Benefits Aim for Topflight Performance Are Phoenix Workers Overpaid? Please prepare one Word document that includes: (1) a 200 - 300 word analysis of the case you selected and (2) answers all the questions asked at the end of the case. The grade will be based 25% on execution, 25% on style and organization, and 50% on your understanding of course concepts as represented by your responses to the case questions. Remember, with cases there is not always a right or wrong/black or white answer. Complete your Case Study as a Word document and submit it in the Drop Box in our D2L by the end of Week 4, due before the next class. Stults, Spring 2014 7 of 8 F. Final Exam (100 points) Due before end-of-day Sunday, May 25 There will be a comprehensive final exam during Week 5 that will consist of approximately 50 multiple-choice, true-false, matching, short answer and essay questions of varying point value. Exam material will come from the readings, discussions and lectures, focusing heavily on the instructor’s PowerPoint slides. The final is open book/notes/PowerPoint slides. The exam will be taken online in D2L and is 60 minutes. IX. AMERICANS WITH DISABILITIES ACT (ADA) Benedictine University at Springfield provides individuals with disabilities reasonable accommodations to participate in educational programs, activities, and services. Students with disabilities requiring accommodations to participate in campus-sponsored programs, activities, and services, or to meet course requirements, should contact the Resource Center Director as early as possible: springaccess@ben.edu or 217-717-9253. X. ASSESSMENT Goals, objectives, and learning outcomes that will be assessed in the class are stated in this syllabus in Sections IV and VI. Instructor will use background knowledge probes, one-minute papers, reflective essays and/or other Classroom Assessment Techniques as deemed necessary in order to provide continuous improvement of instruction. Stults, Spring 2014 8 of 8