JAY ROSE P. LUMBA 96a Villa 2, Rashidiya ●Dubai, U.A.E. ● 00971509979587●jayrose.lumba@gmail.com OBJECTIVE ● Seeking a position in a growing organization, to work as enthusiastic and professional with acquired expertise, creative talents and commitment towards excellence, and where my motivation and skills will be utilized. SUMMARY OF QUALIFICATIONS Can proactively solve problems in a dynamic, highly energized environment. Has the ability to communicate at all levels in a multi-cultural environment. Have a desirable professional qualification and work experience as well as ability to negotiate and influence. An achiever with a track record of leadership in handling school organizations. Possess excellent skills in problem solving, planning, and organizing. Recognize precedence and get the job done in a timely manner. EMPLOYMENT HISTORY Administrative Secretary Family Fun Ventures Inc. Bacaca Road Davao City December 2012 – April 5 2014 DUTIES & RESPONSIBILITIES Responsible for letter writing, typing, dealing with telephone and email enquiries, creating and maintaining filing systems, arranging meetings and appointments and organizing travel or any concerns for the staff. Ensuring meetings are effectively organized and minuted. Maintaining effective records and administration. Upholding the legal requirements of governing documents, charity law, company law etc. (where relevant). In charge for communication and correspondence within or outside the company. Sales Executive SM Department Store Davao City, Philippines December 2011 – November 2012 DUTIES & RESPONSIBILITIES Listening to customer requirements and presenting appropriately to make a sale Maintaining and developing relationships with existing customers in person and via telephone calls and emails Responding to incoming email and phone enquiries and acting as a contact between a company and its existing and potential markets Negotiating the terms of an agreement and closing sales & gathering market and customer information Negotiating on price, costs, delivery and specifications with buyers and managers & creating detailed proposal documents, often as part of a formal bidding process which is largely dictated by the prospective customer Gaining a clear understanding of customers' businesses and requirements & making accurate, rapid cost calculations and providing customers with quotations Secretary Cum Receptionist University of Mindanao Davao City, Philippines April 2011 – November 2011 DUTIES & RESPONSIBILITIES Answer all incoming calls and handle caller’s inquiries whenever possible Re-direct calls as appropriate and take adequate messages when required Greet, assist and/or direct students, visitors and the general public make sure they are comfortable. Booking meetings and arranging couriers as well as sorting and distributing post Service Crew (Head Cashier) Jollibee Foods Corp. Tagum City, Philippines June 2009 – March 2011 DUTIES & RESPONSIBILITIES Maintain helpful customer service, process sales quickly, accurately, and efficiently, and cash register operations. Greet customers as they enter the store. Tactfully and pleasantly deal with customers and maintain awareness of all promotions and advertisements. Accept payments or give refunds to customers. Enters purchases into cash register to calculate total purchase price and accepts cash, checks, or bankcards for payment and completes transactions according to the established procedure. Counts money, gives change and issues receipt and calculates discounts or references; requests customer identification for certain discounts and receipts as required. Maintains sufficient amounts of change in cash drawer as well as balancing cash drawer and receipts. SKILLS POSSESSED Adept on Microsoft Office Professionals 2000 programs like WORD, EXCEL, and POWERPOINT and can do INTERNET RESEARCH. Good Communication and Interpersonal Skills Good Planning, and Organizational Skills EDUCATION College Level Height Weight Date of Birth Place of Birth Civil Status Citizenship Visa Status Passport No. : : : : : : : : : Bachelor of Science in Hospitality Management St. Mary’s College Tagum City, Philippines June 2007-March 2011 PERSONAL INFORMATION 5’5” 101 Lbs May 12, 1991 Maniki Kapalong Davao del Norte, Philippines Single Filipino Tourist Visa EB5755043