CONTINUING PROFESSIONAL EDUCATION General Information for Students 1. All Continuing Professional Education (CPE) students will receive a PSU Student ID (9-digit number beginning with 9) which was assigned when you registered. The primary way to identify you as a Penn State University student is your PSU ID. If you attended classes previously, you already have a PSU ID. It is your responsibility to retain this number and safeguard its confidentiality. You should have only one PSU ID. Your social security number (SSN) will be used by the University to verify your identity for official record keeping. If you choose not to supply your SSN, certain services (transcripts, Act 48 reporting, etc.) may not be available to you and Penn State cannot guarantee a complete academic record for you. Your SSN is stored confidentially in a central system. 2. Some Continuing Professional Education students need a Friends of Penn State Account (FPS) to use ANGEL, the course management system. If you registered on-line for a CPE course, you should have created a Friends of Penn State Account (FPS). Your FPS account does not expire. If you registered over the phone for a CPE course, you will need to create an FPS account at https://fps.psu.edu Click on – ‘Create an Account.’ Follow the instructions and ‘Submit.’ You will receive an e-mail verifying your account. (An FPS account is 3 initials and 4 digits, like sok5127.) IMPORTANT: When your FPS account has been created, call Continuing Professional Education at 610-648-3281. We will take your FPS ID, and you will be added to the ANGEL system for your course. When you are added, you will be able to log on to ANGEL and view the course information. 3. If you are enrolled in a computer course, you will be issued a “Slim Account.” This account gives you access to PSU computers and will expire when the course ends. To activate your ‘Slim Account’ you will need to visit a Signature Station in the Library (ground floor, Main) or the Admissions Office (first floor, Main) with your PSU ID, and some other form of identification (driver’s license, etc.) 4. Classroom Assignments and Building Codes Room assignments will be listed on the scrolling monitors in the building lobbies. GV Main = Main Building CC = Conference Center 5. Withdrawals/Refunds If you cannot attend a course, you may receive a full refund by notifying the Continuing Professional Education Office at 610-648-3281, BEFORE THE FIRST NIGHT OF THE COURSE. There are NO refunds once class has begun, and refunds will not be issued for classes missed as a result of illness, personal emergencies, or any other event beyond the University’s control. No refunds will be made to students who attempt to take courses without complying with the prerequisite requirements. (over…) 6. Course Cancellations The University reserves the right to cancel courses due to insufficient enrollment or other unforeseen circumstances. Full refunds will be given in these events. 7. Textbook Information Textbook information for upcoming course work can be found by going to the Penn State Great Valley home page (www.sgps.psu.edu) and clicking on the “Quick Links – Bookstore” url at the top of the page. Fill in the required semester/course information at the “Get your Textbooks” selection (upper left) to view required texts. 8. Parking Parking is free and accessible. 9. Grades An official grade report will be sent to you from University Park within three weeks after classes end. Grade letters are not issued for Pass/Fail courses. Contact the Continuing Professional Education Office if your employer requires a grade letter for a Pass/Fail course. Be aware that it is against University policy to release grades by telephone, fax or e-mail. 10. Program Certificates Students successfully completing course work in a certificate program will automatically receive a certificate addressed to the student name and at the address in our PSU system. It is your responsibility to advise the Registration Office of any changes in your contact information. 11. Unexpected Class Cancellations Cancellations will be announced via e-mail. Please make sure the e-mail you provide when you register is the correct and preferred one. If you do not have access to your e-mail during regular business hours, please make arrangements with the Continuing Professional Education Office and your Instructor for alternative means of notification. 12. Weather Related Closings Please call the Campus Hotline at 610-648-3399 or check the website at www.sgps.psu.edu for class cancellation due to severe weather. Your Instructor may elect to cancel class due to weather issues even though the campus is officially open but you will be notified via e-mail if that is the case. Students are advised to check their e-mail prior to traveling to class. 13. Office Hours (Please call to verify hours; they may vary during summer and holidays) Continuing Professional Ed Office 610-648-3281 Hours: Mon. –Thur. 8:00 a.m. – 6:15 p.m. Friday: 8:00 a.m. – 4:30 p.m. Book Store - 610-648-3280 Hours: Mon. –Thur. 11:00 a.m. – 8:00 p.m. Friday: 11:00 a.m. – 4:00 p.m. Saturday: Closed Registration Office - 610-648-3274 Hours: Mon.–Thurs. 8:30 a.m. – 6:15 p.m. Friday: 8:30 a.m. – 5:00 p.m. Saturday: Closed Library - 610-648-3215 Hours: Mon. –Thur. 9:30 a.m. – 9:30 p.m. Friday: 9:30 a.m. – 6:00 p.m. Saturday: 8:00 a.m. – 4:30 p.m. Computer Lab - 610-648-3230 Hours: Mon. Thurs. 8:30 a.m. – 10:00 p.m. Friday: 8:30 a.m. – 6:00 p.m. Saturday: 8:00 a.m. – 4:30 p.m. PENN STATE GREAT VALLEY Office of Continuing Professional Education 30 East Swedesford Road, Malvern, PA 19355-1443 610-648-3281 Visit our Web site at www.sgps.psu.edu/cpe for the most up-to-date schedule information. 2