CONTINUING PROFESSIONAL EDUCATION General Information for Students Agile-SCRUM students 1. All Continuing Professional Education (CPE) students will receive a PSU Student ID (9-digit number beginning with 9) which was assigned when you registered. The primary way to identify you as a Penn State University student is your PSU ID. If you attended classes previously, you already have a PSU ID. It is your responsibility to retain this number and safeguard its confidentiality. You should have only one PSU ID. Your social security number (SSN) will be used by the University to verify your identity for official record keeping. If you choose not to supply your SSN, certain services (transcripts, Act 48 reporting, etc.) may not be available to you and Penn State cannot guarantee a complete academic record for you. Your SSN is stored confidentially in a central system. 2. Classroom Assignments and Building Codes Room assignments will be listed on the scrolling monitors in the building lobbies. GV Main = Main Building CC = Conference Center 3. Withdrawals/Refunds If you cannot attend a course, you may receive a full refund by notifying the Continuing Professional Education Office at 610-648-3281, BEFORE THE MONDAY PRECEDING THE COURSE. There are NO refunds once class has begun, and refunds will not be issued for classes missed as a result of illness, personal emergencies, or any other event beyond the University’s control. No refunds will be made to students who attempt to take courses without complying with the prerequisite requirements. 4. Course Cancellations The University reserves the right to cancel courses due to insufficient enrollment or other unforeseen circumstances. Full refunds will be given in these events. 5. Textbook Information There are no textbooks needed during any of the Agile related courses. However, visit our website and click on the link for the course you registered for to see if there is a suggested pre-reading assignment. 6. Directions to Campus and Parking Parking is free and accessible. Visit our website for directions to our campus: http://www.sgps.psu.edu/about/directions.ashx 7. Grades An official grade report will be sent to you from University Park within three weeks after classes end. Grade letters are not issued for Pass/Fail courses. Contact the Continuing Professional Education Office if your employer requires a grade letter for a Pass/Fail course. Be aware that it is against University policy to release grades by telephone, fax or e-mail. 8. Unexpected Class Cancellations Cancellations will be announced via e-mail. Please make sure the e-mail you provide when you register is the correct and preferred one. If you do not have access to your e-mail during regular business hours, please make arrangements with the Continuing Professional Education Office and your Instructor for alternative means of notification. 9. Weather Related Closings Please call the Campus Hotline at 610-648-3399 or check the website at www.sgps.psu.edu for class cancellation due to severe weather. Your Instructor may elect to cancel class due to weather issues even though the campus is officially open; you will be notified via e-mail if that is the case. Students are advised to check their e-mail prior to traveling to class. 10. Office Hours (Please call to verify hours; they may vary during summer and holidays) Continuing Professional Ed Office 610-648-3281 Hours: Mon. –Thur. 8:00 a.m. – 6:15 p.m. Friday: 8:00 a.m. – 4:30 p.m. Book Store - 610-648-3280 Hours: Mon. –Thur. 11:00 a.m. – 8:00 p.m. Friday: 11:00 a.m. – 4:00 p.m. Saturday: Closed Registration Office - 610-648-3274 Hours: Mon.–Thurs. 8:30 a.m. – 6:15 p.m. Friday: 8:30 a.m. – 5:00 p.m. Saturday: Closed Library - 610-648-3215 Hours: Mon. –Thur. 9:30 a.m. – 9:30 p.m. Friday: 9:30 a.m. – 6:00 p.m. Saturday: 8:00 a.m. – 4:30 p.m. Computer Lab - 610-648-3230 Hours: Mon. Thurs. 8:30 a.m. – 10:00 p.m. Friday: 8:30 a.m. – 6:00 p.m. Saturday: 8:00 a.m. – 4:30 p.m. PENN STATE GREAT VALLEY Office of Continuing Professional Education 30 East Swedesford Road, Malvern, PA 19355-1443 610-648-3281 Visit our Web site at www.sgps.psu.edu/cpe for the most up-to-date schedule information.