Evangelaine V. Mansia Tourist Club Area, Abu Dhabi, UAE Contact #. 055 3389830/ 055 66023913 Email Address: mansiae@gmail.com Bachelor of Science Hotel and Restaurant Management OBJECTIVE To work in an environment that provides an opportunity to enrich my knowledge and to serve the organization to meet its expectation, being open ideas, making learning a continuous process. CERTIFICATION National Certificate of Commercial Cooking Technical Education and Skill Development Authority (TESDA) Lucena City, Philippines EMPLOYMENT BACKGROUND Sport Land Group Inc., Sales Representative / Cashier (February 2012 –2014)*End contract Pairs Lifestyle Abu Dhabi Mall (Abu Dhabi U.A.E) Actively assist deals and attends to the needs of customer Grant the request of customers on getting new stock, size and other design of the product request by customer Communicate and assist customer may require Deal with customer 's complaints professionally and with restraint Close as many deals and transaction as possible Process and help processing payment made by customer-whether by in cash or credit card Report sales accurately Watson Beauty & Skin Care Products Cashier cum Sales Representative (May 2011- December 8, 2011) Lucena City, Philippines Greet customers entering establishments. Sales driven, to meet monthly sales target Service oriented and good intrerpersonal communication skills Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners. Resolve customer complaints. Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change. Calculate total payments received during a time period, and reconcile this with total sales. Receive payment by cash, check, credit cards, vouchers, or automatic debits. Hotel Practicum Picasso Boutique Serviced Residence Hotel Room Attendant (Housekeeping)- (May 2010 – Dec 2010) Makati City, Philippines VACUUMS EVERY ROOM –Remove Stains andSpot-Clean Dusts all furniture and fixtures – including headboard, lamps, and desk mirror. Reports any maintenance issues including burned out light bulbs Checks heating and air condition thermostat Changes mattress pads, blankets, or bedspreads. Cleans and Sanitizes toilet – and around toilet/behind toilet – sanitizes showers and or tubs – removes all mildew and soap scum. Responsible for missing items in room such as remote control, do not disturb sign, and luggage racks etc. All trash need to be pulled to service area and placed in trash can provided All dirty dishes or glassed need to be placed in bus tub in service areas Check between night stand and bed to make sure there is no trash and or crumbs Seminars/ Conference Attended: Gearing Up for Promising Careers in Hospitality; As Future Professional and Entrepreneurs St. Anne College Lucena Inc. October 2010 Education Background: Bachelor of Science Hotel and Restaurant Management St. Anne College Lucena Inc., Lucena, City Philippines Associate Hotel and Restaurant Management Manuel S. Enverga University FoundationLucena, City Personal Details: Birth Day Birth Place Citizenship Languages Visa Type Passport No. : : : : : : Janaury 18, 1988 Marinduque, Philippines Filipino Tagalog/ English Tourist Visa EB2817866