VITA
HEDY FOSSENKEMPER
17105 E. La Montana Dr. #211
Fountain Hills, AZ 85268
H (480) 837-4697 W (602) 787-6727
PROFESSIONAL SUMMARY
 Masters degree from ASU in Educational Media and Computers 1997
 Bachelors degree from University of Delaware in Computer Science and more
than 400 hours of additional vendor product and market training.
 Microsoft Certified Professional specializing in Windows Server2003 and XP
Professional courses in Network Administration.
 Featured in Current Issue of “Ocotillo Spotlight on Instructional Technology”
http://www.mcli.dist.maricopa.edu/ocotillo/spotlight/index.php?%20yr=2005&id=2
 Received numerous awards for excellence including "Systems Analyst of the Year"
at NEC Technologies and “Adjunct Faculty of the Year” at Scottsdale Community
College Business Division.
EXPERIENCE
7/97 – Present
PARADISE VALLEY COMMUNITY COLLEGE - Professor Currently employed as
faculty specializing in teaching Microsoft Network Administration courses. I am in
charge of CIS Program Development and I also serve on the CIS Instructional Council
for 7 years and was the college representative to the Articulation Task Force for ASU,
NAU and Uof A.
9/95 – 7/97
SCOTTSDALE COMMUNITY COLLEGE – Adjunct Faculty teaching Computer
Information Systems courses
3/94 -7/96
EXECUTRAIN - Instructor - ExecuTrain is the world leader in computer software
training. Taught entire Microsoft Office suite of products. Was awarded Rookie
Leader for superior scores as an instructor.
7/82 - 2/94
NEC TECHNOLOGIES - Senior Systems Analyst - NEC Technologies is a 2.8
billion dollar computer and communications company selling personal computers,
multimedia drives, printers, monitors and server products. Responsibilities included
all training and technical support, product presentations, product launch seminars,
trade shows and newsletters
HEDY FOSSENKEMPER
page 2
12/78 - 7/82
SPERRY UNIVAC - Systems Analyst - Responsible for support of 1900, 1900/10,
XL40, and XL/20 minicomputers including system design, configurations and
programming. Provided on site and phone support to customers and in house
personnel. Installed telecommunications networks utilizing 2770, 2780, 3780, 3270
and HASP protocols. These systems were front ends to mainframes and used
primarily as data entry systems.
6/77 - 12/78
SHARED MEDICAL SYSTEMS - Systems Engineer - National responsibility for
design and implementation of hospital test ordering and billing systems using Four
Phase minicomputers. This included lengthy travel to do on site surveys, meetings,
and eventual installation of computers, and training of the hospital personnel.
9/76 - 6/77
UNIVERSITY OF DELAWARE - Computer Lab Consultant - Worked at the
University computer lab assisting students with their programming projects. This also
included assisting the professors with class assignments and research.
EDUCATION
BA in Computer Science University of Delaware 1977
M. Ed. in Educational Media and ComputersArizona State University 1997
SUMMARY OF COURSES TAUGHT
Paradise Valley Community College
MST150
MST152
Microsoft Windows XP Professional
Fall 1997 – Present
Managing a Microsoft Server Environment Fall 1997 Present
CIS 105
Survey of Computer Information Systems
Fall 1995
BPC 133AA The Internet Level I
Fall 1996
Spring 1997
BPC 133BA The Internet Level II
Fall 1996
Spring 1997
BPC 102AA Using DOS - Level I
Spring 1995
BPC 102BA Using DOS Level II
Spring 1995
Scottsdale Community College
CIS 105
Survey of Computer Information Systems
Spring and Fall 1995
Spring and Fall 1996
Spring 1997
BPC 110
Computer Usage and Application
Fall Semester 1994
Includes Access, Excel, and Word
Internet
Introduction to the World Wide Web
Spring and Fall 1995,
Spring and Fall 1996
Spring 1997
Windows 95 Introduction to Windows 95
Spring and Fall 1996
Spring 1997
CIS 123
Microsoft Windows
Spring 1995
BPC 101
Intro to microcomputers
Spring 1995
ExecuTrain
Windows 3.1
Windows 3.1
Windows 3.1
Excel 5.0
Excel 5.0
Excel 5.0
Word 6.0
Word 6.0
Act 2.0
PowerPoint
PowerPoint
CC:Mail
NEC Technologies
Feb 1994 - Jan 1995
Beginning
Intermediate
Advanced
Beginning
Intermediate
Advanced
Beginning
Intermediate
Beginning
Advanced
Oct 1982 - Feb 1994
My duties at NEC included all training and technical support. This consisted of
technical classes, seminars and product presentations and included the following
classes: Personal Computers, Act 1.1, Windows 3.0, Excel 4.0, PowerPoint 2.0,
New Products, and Hardware Maintenance.