ADCP 321 D Management Theory Syllabus
LeMoyne-Owen College
Accelerated Degree Completion Program
Fall Semester 2011
Section –Thursday (6 p.m. – 10:00 p.m.)
3 Credit Hours
Instructor:
Office:
Phone:
E-mail:
Office Hours:
Percie A. Strong-Jenkins (Ann Jenkins)
Renaissance Center
(901) 679-3094 or (901) 465-1861
psjenkins@comcast.net
By appointment
Required Texts
Lewis, P.S., Goodman, S.H., and Fandt, P.M. Management: Challenges for Tomorrow’s
Leaders, 5th edition.
Course Description
This course examines basic management concepts and principles including historic
development, and application to modern organizations. Topics covered include planning,
organizing, decision making, leadership, control, and organizational change. In addition, the
course includes an introduction to business ethics and social responsibility, human resource
management, organizational design, and organizational behavior.
Objectives
A student who successfully completes a course in Principles of Management will be able to:
1. Know the history of management thought.
2. Understand the function of goals in the organization.
3. Develop a model to analyze strategy in a systematic way.
4. Compare the advantages and disadvantages of functional and product forms of
organizations, the role of horizontal and vertical integration, and match bureaucratic and organic
processes to different environments.
5. Understand the role and contribution of resource management.
6. Define the basic group processes in decision making and work.
7. Define the role of motivation in decision making and work.
8. Define the role of corporate cultures as an organizing device that directs organization
members in making decisions based on similar values.
9. Understand the impact of global competition.
10. Understand the importance of business service to the community.
Classroom Strategies and Procedures
Classes are designed to facilitate learning by using a variety of methods of instruction, including
lectures, discussions, collaborative sessions, and activities. In accord with the College
mandatory attendance policy, each student will sign a class roll during each class period. All
assignments are due at the start of class. The instructor reserves the right to not accept
late assignments. Specific topics are discussed in the class schedule below. Cheating and
plagiarism will not be tolerated. See the College Catalog for the Academic Honesty policy.
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Course Requirements and Evaluation Procedures
A
B
C
D
90-100%
80-89%
70-79%
69% and below
360-400 points
320-359 points
280-319 points
279 points and below
Excellent
Good
Average
Must repeat the class
Grades in this course will follow the above system of the College. Grades will be based upon
performance in the areas listed below. The instructor reserves the right to change the point
totals and the number of assignments during the course. The tentative components of the final
grade and the points for each component are as follows:
Exam 1
Exam 2
Homework Assignments
In-Class Assignments
(4@ 10 points each)
Final Presentation
Final Paper
Total Points
40 points
40 points
80 points
40 points
50 points
150 points
400 points
Instructors have sole control of conducting the teaching and grading in this course. Students
should work with the instructors to clearly understand what is expected and when it is due. One
of the purposes of the program is to prepare students to be effective managers. Therefore, it is
expected that students will take responsibility for their class performance. However, should a
student have a concern about an instructor including grading issues, he or she should discuss
his or her concern with the instructor first. Many times the issue can be resolved with a short
explanation. If the student is not satisfied with the explanation, he or she should make his or
her concern known in writing to the division chair. See the student handbook for the complete
policy on academic grievance.
Attendance Policy:
In accordance with college policy, classroom attendance is required. The following standard will
be applied:
1.
2.
3.
If unexcused absences total 15% of the regularly scheduled class meetings, the
instructor has the authority to lower the final grade by one letter.
If unexcused absences total 20% of the regularly scheduled class meetings, the
instructor has the authority to give a failing grade.
Five tardies—arrival to class five minutes after class has begun—will equal one
unexcused absence.
Policies Related to students with Disabilities:
Should a student with a disability be unable to complete the course requirements as outlined by
the instructor, an alternative procedure will be developed by the instructor in consultation with
the student.
General Policies:
The following policies and guidelines will be in effect for the course requirements. Look at the
tentative schedule for the dates associated with these various requirements.
ADCP 321/ Fall 2011
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Exams 1 and 2 will consist of short answer/essay questions and will be based on all course
materials (readings, class discussions, videotapes, and assignments) covered during a unit.
Time may not permit us to discuss every concept in the reading assignments; but even so, you
are responsible for all reading material for an exam. To prepare for the exams, you will find the
learning objectives for each of the chapters/topics to be helpful. These learning objectives are
found at the beginning of each chapter. Exam questions will focus more on the application and
understanding of the concepts studied to reinforce the information.
In-Class/Homework Assignments consisting of experiential exercises, class discussions, case
analysis, etc. will be assigned throughout the module and are not included in the tentative
schedule. There will be four (4) assignments during the module (10 points each). If any of the
assignments are done as group exercises, then all group members will receive the same score.
Students must attend class to do the In-Class Assignments; they cannot be completed
outside of class.
Each student will be part of a team consisting of no more than four students or the student can
complete the exercise individually. Each team/student will write a paper and make a
presentation about a major company that applies the concepts of three of the chapter topics to
that company. The particular requirements for the team paper and presentation and the
evaluation forms the instructor will use to grade them can be found in the Team Paper and
Presentation Guidelines, the Team Paper Evaluation, and the Team Presentation Evaluation.
A Note Regarding Workload:
This course will meet once a week, for four hours at a time, for a total of five weeks. The highly
accelerated pace requires students to take a great deal of responsibility for their own learning
outcomes. While in class, students are expected to actively participate in discussions and group
activities led and assigned by the facilitator. Outside of class, students are expected to do a
minimum of 15 to 20 hours per week of study, homework assignments, and/or group projects.
Classroom Environment:
There will be one individually and/or group written managerial situation analysis (MSA) report
prepared by each student using APA writing style. The paper will focus on a managerial topic
within one of the four management functions (planning, organizing, leading, or controlling) by
analyzing a company's situation as reported in a current business publication (March, 2010 or
more recent issue of a substantive business publication, (e.g. Harvard Business Review,
Business Week, the Wall Street Journal, INC, Fortune, Entrepreneur, or the Economist).
Physically review the periodicals mentioned above (do not perform a "subject" search on the
internet) until you find an article that addresses a company in a particular situation that is related
to one of the topics covered within this course. A photocopy of the article must be attached to
your paper. The body of the paper must be a minimum of 10 pages.
Describe the situation and circumstances (as reported in the article) and how the events relate
to the managerial topic of interest (e.g. changing competitive strategy). In doing this, do not
repeat the article, and do not attempt to cover multiple topics. Focus on one topic, and articulate
only those aspects that are relevant. The first sentence of the first paragraph should identify the
focus of your paper (e.g. "This paper will focus on how Otis Elevator is using digital technology
and remote-monitoring to provide a sustainable competitive advantage."). The second sentence
should provide a working definition for the topic (e.g. "Sustainable competitive advantage is a
unique, difficult to imitate, and enduring characteristic of either the product or the company,
which permits increased profits by contributing to the market's perception of value of that
product or firm).
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Your next paragraph should identify how the company's specific situation (referred to in the
article) demonstrates the concept. Continue by presenting a critical analysis of how this situation
demonstrates the function of management, identifying the factors that had to be considered from the perspective of management. In addition to the initial company (the company that your
article focuses on), perform subsequent research (the Internet may be used for subsequent
research) to locate another example of a specific firm confronting the same "topical" situation
(e.g. demonstrating the concept of sustained competitive advantage.)
Rather than a "report," this paper is intended to allow you to apply your knowledge and
demonstrate your mastery of the concepts. Use the examples to "teach" me about the concepts
how do your examples inform an understanding of the concept (e.g. what is involved in
competitive advantage, how is it achieved, why is it important?)
The following is provided as a guide only. In addition to the information contained within
this syllabus, class time will be devoted to providing examples, and I am available for
further, individualized guidance. MSA outline / guide: (Do not attempt to use this as a recipe
it is only a guide!)
a) Introduction: statement of the topic being addressed. (can be any management topic that
we've addressed (or will address in subsequent sessions) in class. Be careful to search for an
article focusing on a company within a set of circumstances - not an article focusing on a topic
using a company as an example to support the topic.
b) Define the management concept (Your foundation definition must be correct and appropriate
for the circumstances
c) Example from the first (primary) article
i) BRIEF highlight of the company's situation. (be certain to cite the article)
ii) The importance of the chosen topic to this company.
iii) How the topic is handled / addressed by this company.
iv) Considerations and contingencies - factors that influence the management of the situation.
d) One (or more) other examples of the same topic (this requires additional research!)
i) Example(s) (from additional research) of this topic as reflected by either another
company or the same company at another point in time. (be certain to cite the
research)
ii) How this example helps understand the concept is it similar to, or different than the
first company discussed
iii) Considerations and influencing factors for this company's circumstances. (What
impact does "circumstances" have upon the concept?)
e) Conclusion
To prevent misunderstanding, the following are specific comments addressing recurring writing
problems.
The paper must focus on a specific company within a situation that highlights one of the topics
discussed in class. Rather than my selecting the topic, I would like you to select one that
interests you!
Identify the focus within the first 2 sentences! Define your topic, and be certain that you are
using a correct definition / application of your concept. For example: If looking at "Structure" ...
analyze it by its appropriate dimensions, NOT by analyzing it according to management "roles,"
"functions," or by the firm's product / marketing mix.
Be careful not to represent "opinions" as "facts." Support your position with additional research
· Avoid issues that do not focus on your specific "topic"
ADCP 321/ Fall 2011
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· Do not "confuse" the topic: It communicates a lack of understanding! (Don't mix concepts)
· I am NOT impressed by "terminology seeding"
· Carefully proof read your paper for formatting, typographical and grammatical errors. Verify all
formatting, carefully run the spell-check, but do not rely on the spell-check. It will not correct the
word "tow" when you mean "two.
· Make certain that citations are properly identified: Writing guides are available in the library
and specifically called out in the syllabus. I expect junior / senior college caliber writing this may
be a higher level of expectation than you are accustomed to.
· Avoid unnecessary superlatives (e.g. many more)
· HINT: Put your paper aside for a couple of days (to give yourself a fresh perspective.)
Then, read your paper aloud into a tape recorder: then listen to it. Frequently, we are so
involved in the writing of the paper that we fail to realize that what we are saying doesn't make
sense. Even more often, what appears very rational in our thought processes fails to be
communicated when put into words.
Late or missing papers are not acceptable, and will receive a "0" for their grade. If you know that
you will be absent, turn your paper in early! In addition, format, neatness and proper English
utilization is important! All papers (including short exercises) must be typed, double spaced on
standard letter-size paper, 12 point font, with a 1" margin on all four sides, of the appropriate
length, and sequentially paginated with the page number centered at the bottom of the page.
Papers must be proofread and free of typographical, grammatical, and spelling errors. (Points
will be deducted for improper formatting as well as spelling and grammatical errors).
"A" papers are properly formatted; contain no errors in spelling, punctuation, or usage of the
English Language. "A" papers exhibit independent thought and analysis of relevant issues,
demonstrating a depth and excellence in the coverage and mastery of the material. Outside
research and information will be appropriately cited (failure to cite may be interpreted as
plagiarism. Plagiarism will result in a failing grade for the course). The APA format is to be
used for citations (writing guides are available in the writing center and the library). The
basic requirements are that the author's last name and the year of printing are parenthetically
included, and that the references are alphabetically arranged after the last page of text. I
consider the following factors when evaluating papers:
· Attention to the assignment: Was the assignment followed? Does the paper (within page limits)
contain all of the elements of the assignment?
· Argument: Does the paper have and maintain a distinct focus? Is there a clear and logical
progression of ideas expanding on that point? Do the introduction and conclusion provide an
adequate frame for the paper?
· Research / evidence: Is the argument supported by high quality sources? Are facts and
theories from these sources presented accurately? Are the points developed well enough to be
convincing?
· Format: Is the formatting proper? Location of name, font size, margins, pagination, citations.
· Writing style: Is the chosen wording appropriate, spelled correctly, and absent of "jargon?"
· Are grammar and syntax correct? Are the sentences concise and understandable?
Exams
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Exams will be given covering assigned chapters. The purpose of the exams is to insure that the
student is familiar with the text material. Students are encouraged thoroughly read each
chapter; review the study guide at the back of each chapter.
Class Schedule:
Note: The instructor reserves the right to alter this schedule of class assignments and meeting
dates as circumstances may require. All changes will be announced in class prior to their
initiation and/or by e-mail.
Before Class 1:
 Read Chapters 1, 2, 3.
 Read "A Day in the Life of Jeremy Jackson" on pg. 23.
 Answer the "Discussion Questions" on pg. 23.
Class 1: Overview of Management
 Submit discussion questions on page 23
 Discuss syllabus
 Lecture on Chapters 1, 2, 3
 Managing in the 21st Century (At the Forefront), page 15
 Are You Ready to Lead in the 21st Century?, page 18
 In Class Exercise: Complete Experiential Exercise (1.1) Test for Success, pg 21
 Theory X and Theory y, page 41
 Case – Leon Neon, page 53
 Case - Cutting Jobs at General Motors, page 83
Assignments for week 2:
 Read Lewis Chapters 4, 5, 6
 Respond to three (3) "Discussion" questions-Beacon Cleaners on page 179
 Identify topic for Research Paper (if desired, student can elect to submit individual
or participate in a group)
Class 2: Planning and Organizing
 Submit discussion questions
 Lecture on Chapters 4, 5, 6
 In-class exercise
 Students must submit “Paper” topic to instructor during week 2
 Validate group or individual paper – maximum group size is 4
Assignments for week 3:
 Read Lewis Chapters 9, 11, 12
 Prepare for Exam on Chapters 1,2, 3, 4,5,6
 Prepare a one page essay summarizing newspaper article retrieved from “Career –
Section F of the Sunday Commercial Appeal” distributed by the Instructor. The
article highlights most recent job trends
 Complete Discussion Questions on Case - Should JJ Be Hired? Page 263.
ADCP 321/ Fall 2011
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Class 3: Organizing and Leadership
 Submit homework assignments
 Lecture on Chapters 9, 11, 12
 In-class exercise
 Review case study
 Exam on chapters 1-6
Assignments for week 4:
 Read Lewis Chapters 13, 14, 15
 Motivation is a key management tool that organizations can use to energize
employees. Your assignment for Week 4 requires the following action:

Read the articles relating to Yum! Brands (Facing The Challenge and Meeting The
Challenge). The articles are located in the textbook on pages 376 and 394.

After you review both articles, identify another company that faced similar challenges
and utilized motivation approaches to energize the employees.

Provide a copy of the article or reference source for books only (the company can be
identified from any business magazine, book, newspaper, journal, or internet).

Write a one page typed summary that answers the statements/questions below:

Provide company name, overview , number of associates, etc. (demographical
type data)

Provide an overview of the problem or challenge(s) the company faced relating to
employee motivation.

What factors/approaches to motivation did the company emphasize to energize,
direct or stop undesired behavior?
Class 4: Leadership
 Submit homework assignments
 Lecture on Chapters 13, 14, 15
 Review case study
 In-class exercise
Assignments for week 5:
 Read Lewis Chapters 16 and 17
 Prepare for Oral Presentation
 Complete Final Paper and PowerPoint presentation
Class 5: Control
 Lecture on Chapters 16 and 17
 Review case study
 Submit Final paper
 Submit PowerPoint presentation
 Present paper orally using PowerPoint presentation via projector (Individual/
Group Presentation)
 Exam 2 on 9, 11,12, 13, 14, 15
ADCP 321/ Fall 2011