DFM Oracle 11i Upgrade Project Plan Prepared for: Department of Family Medicine (DFM) Prepared by DoIT Project Team: Carol Koehler - Consultant Carrie Roesch - DBA John Schmitz - Project Manager Date: April 21, 2006 Project Objective: Upgrade DFM’s Oracle General Ledger system and underlying technical environment to improved and better supported versions. See the project charter and the related analysis document for more information: . Project Charter - ..\Project Initiation\DFM Oracle 11i Upgrade Charter.doc. . Project Charter Q&A - ..\Project Initiation\DFM Oracle Upgrade Questions.doc The documents are also available at https://mywebspace.wisc.edu/groups/DFM Project Plan Approval Signatures Project Name: DFM Oracle 11i Upgrade Project Manager _______________________________________ __________________ (Signature) (Date) John Schmitz DoIT Project Manager Division of Information Technology – Applications Development and Integration DoIT Project Sponsor _______________________________________ __________________ (Signature) (Date) Elizabeth Conklin DoIT Internal Applications Manager Division of Information Technology – Applications Development and Integration DFM Project Sponsor _______________________________________ (Signature) Stephen Hall Assistant Director, CFO Department of Family Medicine DFM Oracle Upgrade Project Plan Page 2 __________________ (Date) Document Change Control The following is the document control for revisions to this document. Version Number Date of Issue Primary Author Description of Change V1.0 April 21, 2006 John Schmitz Initial Release Definitions The following are definitions of terms, abbreviations and acronyms used in this document. Term ADI CFO DBA DFM DoIT PSST Definition Application Desktop Integrator Chief Financial Officer Data Base Administrator Department of Family Medicine Division of Information Technology Project Startup and Status Tool 1. Project Plan Overview and Critical Assumptions The purpose of the Project Plan is to present the detail required to successfully execute and control the upgrade project, facilitate communication among project stakeholders, and document approved cost/schedule estimates. The project plan is a living document and is expected to change over time as more information about the project becomes available. The project plan was developed based upon certain key goals, assumptions, constraints, and requirements as noted in the Project Charter and supporting Upgrade Analysis Q & A document. Any changes to the above could impact the project’s scope, schedule, and projected costs. DFM Oracle Upgrade Project Plan Page 3 2. Project Work Plans 2.1 Staffing Plan The purpose of the staffing plan is to make certain the project has sufficient staff with the right skills and experience to ensure a successful project completion . Role Requirements The following is a detailed breakdown of the roles required to execute the project. It includes: the project role, the project responsibility of the role, skills required, number of staff required to fulfill the role, the estimated start date and the expected duration the staff resource will be needed on the project. Skills Required Role Project Responsibility Number Estimated of Staff Start Required Date at peak mth/level Duration Required FY06-07 Project Team Project Manager Lead team, manage Project project, and report Management status. .3 12/1/05 9 months Data Base Administrator Prepare technical environments, install software, patch, trouble shoot. Oracle Applications Project DBA and supporting DoIT systems. .5 2/1/06 6 months Oracle Applications Consultant Analyze existing system. Facilitate new system design, setup, interfaces, & data conversion. Oracle Applications General Ledger and general consulting expertise .8 2/1/06 6 months Financial System Project Lead Assume responsibility for system design, setup, testing, and operational functional decisions. DFM financial requirements and accounting processes. .5 4/1/06 4 months Oracle Developer/ DFM Tech Consulting Build/test/impleme nt the needed ad hoc and long-term customizations and interfaces. Oracle development skills. DoIT and DFM technical environments. Oracle Apps GL data model. .7 4/1/06 4 months DFM Oracle Upgrade Project Plan Page 4 Staff Assigned to Roles The following is a detailed breakdown of the actual staff assigned to the project role, the amount of Full Time Equivalent (FTE) requested for the role, the actual FTE acquired, the labor rate and unit of the labor rate for the resource and the source from which the resource is recruited. Role Name Requested FTE at peak level Ave Rate Rate Unit Source Project Team Project Manager John Schmitz .3 $62.50 hour DoIT – Applications Development and Integration Data Base Administrator Carrie Roesch .5 Oracle Applications Consultant Carol Koehler .4 $62.50 hour DoIT – Applications Development and Integration Oracle Applications Consultant John Schmitz .4 $62.50 hour DoIT – Applications Development and Integration Financial System Project Lead Lisa Novinska .5 NA NA DFM Business Services Oracle Developer Alice Erickson .3 NA NA DFM Info Systems Oracle Developer John Schmitz .2 DFM Technical Consultant Alice Erickson .2 $79 hour DoIT- Data Management Resource Technology $62.50 hour DoIT – Applications Development and Integration NA NA DFM Info Systems Training Needs The following are project related training recommendations. Role/Staff Resource Training Need Desired Timeframe Anticipated Cost Suggested Vendor/Method Oracle Applications Consultant (Carol) Financial System Project Lead Oracle ADI tool By 5/1/06 $1500 Oracle Education Oracle ADI tool Fall 2006 $1500 Oracle Education 2.2 Project Timeline DFM Oracle Upgrade Project Plan Page 5 This section consists of a chart which graphically represents the project phases, relationships, and projected timeline. See the attached diagram - Upgrade Project Timeline. The document will be available at https://mywebspace.wisc.edu/groups/DFM. 2.3 Detail Project Plan The attached detailed project plan is a breakdown of the tasks identified to complete the Oracle upgrade with assigned resources, estimated hours, and status information for each task. This is a working document and the primary tool for the project team in executing and managing the system implementation. See the attached spreadsheet Project Plan Tasks. The document will also be available at https://mywebspace.wisc.edu/groups/DFM. 2.4 Project Milestones Following are the projects targeted milestone dates: Planned High-Level Milestones . Project Charter Concurrence……………………………………………..02/24/2006 . Project Plan Concurrence………………………………………………...04/14/2006 . Oracle 11i test system available to begin setup….……….…...……....04/17/2006 . Oracle 11i test system setup complete…………………..….………….05/12/2006 . System testing completed/joint sign-off……… …….……………….....06/09/2006 . Oracle 11i prod system setup complete……… ………………….........06/16/2006 . Oracle 11i prod data conversion complete…… ………..…………..….06/23/2006 . Parallel Testing complete…...…..………………………………………..07/21/2006* . Production system implementation………………….……………..……08/04/2006* . Existing system obsolescence………………………..……………….…08/15/2006* * The Parallel Testing completion date of 07/21/2006 reflects the earlier of two production parallel test alternative windows (accounting month of May or June). Doing a June month parallel would result in approximately a month’s delay. 2.4 Project Cost Estimates The table below reflects the latest detail estimates for DoIT labor charges to complete the project. It does not include DFM costs nor the likely increased initial costs for ongoing support after system implementation. Project Cost Estimates Item . Project Initiation . Project Planning . Analysis and Design . Training/Documentation . Install Software . System Setup . Upgrade Interfaces/Customizations . Data Conversions FY 05-06 $ 5,400 $ 7,000 $ 16,800 $ 2,300 $ 5,900 $ 7,600 $ 2,600 $ 4,600 DFM Oracle Upgrade Project Plan Page 6 FY 06-07 $0 $ 1,300 Total $ 5,400 $ 7,000 $ 16,800 $ 3,600 $ 5,900 $ 7,600 $ 2,600 $ 4,600 . System Testing . Production Implementation . Project Management Activities . Initial Production Consulting Support Total Estimated Costs $ 5,500 $ 2,000 $ 0 $ 2,600 $ 2,100 $ 1,500 As Requested $ 8,100 $ 2,100 $ 3,500 $ 59,700 $ 7,500 $67,200 3. Project Control Plans Project Control Plans provide the basis to control, monitor, and manage the progress of the project. They include the following areas of attention. 3.1 Project Communications Project objectives include giving all involved parties the information they need when it’s needed, as well as providing the appropriate vehicles to readily ask questions and resolve issues. That communication will be facilitated by: - Frequent individual project team member contacts - Periodic project team planning meetings - Biweekly status reports to project sponsors - Posting written status reports to PSST for DoIT Management - Use of a project team email list (ora-fin@fammed.wisc.edu) - Use of a project WiscCal calendar (DOIT DFM Oracle Upgrade) 3.2 Project and System Quality Management Plan The DFM Oracle Upgrade Project quality management plan consists of: - Reviewing the project charter objectives, requirements, and related statements against actual results. - Regularly tracking, reviewing, and reporting the activities listed in the project detail plan at project team meetings against actual tasks performed. The Oracle GL System quality management plan consists of a careful review of current systems set-ups, options, and features as well as thoroughly testing the new system. Testing is considered a shared technical and functional responsibility and will be carried out by both DoIT and DFM team members as appropriate. A detailed test plan will be developed by the project team and will guide this effort. We will need to both fully test the new system’s functionality in test and then later confirm that it’s been correctly reconfigured/loaded in production. Ultimately, the decision to accept the system for production financial management will rest with the DFM project sponsor. The principal goals of our testing will be to: DFM Oracle Upgrade Project Plan Page 7 - - Verify that the system and its extensions have been correctly installed, configured, and are fully functional. Verify that all needed one-time setup, historical transactional data, budget data, and reporting components have been successfully loaded to the new 11i system. Confirm that DFM staff has the needed training, documentation, and support to manage the system. Chart of Account setup, initial account balance entries, historical budget and journal entry conversion, and FSG creation are key system implementation tasks. Successful completion of these and related tasks will be confirmed by running monthly financial reports and comparing the results to the existing system. A second key quality check will be one month’s parallel operation and comparison of the existing 10.7 and newly created 11i system. The project team has agreed on an aggressive implementation schedule that, if achieved, will allow us to use May’s financial operations for the parallel test. If the new 11i production system isn’t fully loaded and available by June 23 rd for the May parallel, an accounting month of June parallel test is planned. See the linked Database Diagram for an illustration. 3.3 Change Control Changes to the project’s original scope or planned deliverables may be deemed appropriate as the project progresses. However, such changes put project budget estimates and schedules at risk. Therefore, before any proposed change to the project is accepted, the project manager will document the requested change, its impact, and gain project sponsor’s approval. 3.4 Document Management Care will be taken to identify, maintain, safeguard, distribute, and manage project and system related documents, papers, or manuals that may have ongoing system value. Once needed campus NetID’s are obtained, a My WebSpace for both shared team and read-only project document access is envisioned to meet this need. Short-term, the project team members will manage these documents on a shared network directory space. 3.5 Issues Management Discussions on the appropriate method, given the nature of the project and size of the team, to record and manage project issues are underway. Use of DoIT’s internal Task Tracker tool is being explored as the leading candidate. DFM Oracle Upgrade Project Plan Page 8 3.6 Risk Management Several risks to the project and the successful implementation of the 11i Oracle GL application are identified and addressed below. Other risks exist but are considered less significant at this stage. Risk Likelihood Probably Impact If It Materialized Planned Remedial Action 1. Lost of Key Staff Low High 2. Problems with the Software Moderate Moderate 3. System setup errors Moderate High 4. Data conversion errors. 5. Implementation schedule delays Low High Moderate Moderate Cross-training of backups is underway. Have a solid channel to Oracle support in place for help as needed. Plan to carefully document and verify all manual operations. Carefully review of monthly FSG comparison reports. Fall back from a May parallel test to a June parallel DFM Oracle Upgrade Project Plan Page 9