Christophe Engleton
18 Buena Vista Road
Piache Hotel
chrisengleton2@yahoo.com
501-665-5601
Summary of Qualifications
Cisco Certified Network Associate (CCNA) CSCO10974399 as of November 14th 2005
A+ Certified COMP0010012681722 as of Feb 28th 2005
Windows Server 2008, Server 2012
Proficient in Microsoft Office 2010 and Windows 7
MCP Microsoft Windows 7 #8597744 Certified of April 15, 2012
Experience level of an MCP Windows 2008 server
Possess excellent oral and written communication skills
Windows 7 Migration
Security + Certified January 2012
Possess Secret Clearance
Completed Windows 8 Training for the US Navy
Completed ITIL Training for the US Navy
Completed Windows Server 2008 and 2012 Training for the US Navy
Completed VMWare vSphere 5 Server and Client configuration training DoD
Masters Degree in Business Information Systems February 2014
Bachelors Degree in Business and Information Systems, January 2012
Worked with Xcode to create IOS applications in Objective C language
IT Specialist (This is a federal job) Department of the Navy, Corpus Christi,
Texas
Supervisor: Matt Jackson (3615330381)
Okay to contact this Supervisor: Contact me first November 2011 to
Present
Troubleshoot PC's and network devices on the CNATRA and Navy Command
network. Had to deal with un-classified network information and devices on the
Navy Base. Provided IT Support for Navy Officers and other Navy Personnel.
Worked with Windows XP and Windows Server 2003. Worked with Active
Directory and remoting software providing updates. Received Windows 7 training
and Security + Training. Obtained Secret Clearance.
Supported Windows Server 2008. Troubleshooted issues in Altiris such as
patching, running scripts and updating software. Installed Network devices such
as Cisco Switches and routers
Work Experience
IT Specialist
Anadarko Petroleum Corporation
Vernal, Utah
(February 2011- November 2011)
Windows 2008 server administration and assigned group policies. Ghosted Harddrives
and setup new PC's. Installed network printers. Troubleshooted network issues such as
unable to connect to the network and VOIP phones. Designed network for new offices
and buildings. Designed network for new building. Setup cisco switches and configured
new pc's to the network. Worked with Marimba pushing out programs to Anadarko PC’s
and Laptops. Configured Wireless networks and access points in the oil field.
Configured Windows 7 Machines and migrated. Marimba Tuner and Windows SCCM.
Migrated and trained over 200 employees from Windows XP to Windows 7.
Worked with USMT tools and Symantec Backup tools.
Bureau of Indian Affairs,
Ft Duchesne, Utah
Network Manager
(February 2009 – June 2011)
Troubleshooted PCs on the Federal Government Network. Windows 2008 server
administration and assigned group policies. Ghosted Harddrives and setup new PC's.
Installed network printers. Troubleshooted network issues such as unable to connect to
the network and VOIP phones. Designed network for new offices and buildings.
Designed network for new building. Setup cisco switches and configured new pc's to the
network. Did reimaging of machines according to Federal Government policy. Worked
with windows 7 and 2008 server. Troubleshooted network printers, and xerox
copycenter. Monitored network performance, and paid special attention to Government
IT Security Issues. Installed software on laptops, and created images for government
laptops and PCs.
Obtained Government Public Trust Security Clearance
Comcast, West Palm Beach, Fl
Information Technology Systems Network Technician/Field Service
(March 2007 - March 2008)
· 11 months experience with IP Networking in a WAN /LAN, Comcast headend or hub,
environment such as cisco routers and CMTS, fiber optic and rf testing devices.
· Install and troubleshoot routers. Did VOIP over telephone and ethernet lines.
· Connected lines to patch panel, servers and routers.
· Ran Ethernet lines to switches and set up VLANs and added pc's unto VLANs and
Windows Server 2003 active directory and set up policies.
· Troubleshooted network gateway routers such as resetting IP addresses on the server
and going into the router IOS to reset the IP addresses.
· Set up router security such as firewalls, NAT and access lists
· Router administration such as troubleshooting bugs, replacing flash cards,
troubleshooting temperature and startup issues.
· Add routers and switches onto vlans and areas in OSPF
· Learned to setup cisco pix firewall
· Installed and set up routing protocols such as EIGRP, IGRP, OSPF and RIP on router
IOS
Computer Generated Solutions, Tampa FL
(July 2004 - March 2006) Level 2 Desktop Support Rep
· Level 2 desktop Support Representative
· Troubleshooted network gateway routers such as resetting IP addresses on the server
and going into the router IOS to reset the IP address.
·
Worked with System Administrator and responded to business clients questions that
were on an internal computer network.
· Troubleshooted and supported network issues in Windows 2000, XP and ME and also
in UNIX Sun solaris 8.0, linux and OS/2
· Troubleshooted daily system malfunctions for modems, external and internal drives,
PCs, printers and terminals.
· Configured software network connections and troubleshooted network.
· Managed the purchasing of goods or services at the best possible total cost of
ownership, in the right quantity and quality, at the right time.
· Provided input and feed back for the use and optimization of NOC network
Management applications/tools as well as processes and procedures.
· Carried out upgrades, enhancement, replacement and installation of new networking
solutions and services.
· Worked with issues in Active directory such as computer names, password resets for
user accounts and mapping network drives and printers.
Education
Southeast Community College, Associates of Applied Science, Computer Engineering,
Started October 2001 - Graduated March 2004
Ashford University, Business and Computer Science, Started December 2008Graduated 2013
Other Skills
* Experience with Accounting Software, GIS software for the Federal Government.
* Did install of computers unto the Federal Government's IT domain
Worked with Xcode to create IOS applications in Objective C language
Cisco, Unix, Linux, Vmware, Virtualization, Peace Corps