JACQUELINE M. VIVIANO, PHR
5203 NE 24th Terrace
Apartment B214
Ft. Lauderdale, FL 33308
(954) 918-2995
JackieViviano@Gmail.com
RELEVANT EXPERIENCE
Paychex, Inc.
Human Resources Generalist
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Manage a book of business that includes sixty plus clients in diverse industries
Advise clients on issues regarding Section 125, healthcare and retirement plans
Maintain knowledge of trends and changes in Human Resources legislation
Assist clients with resolution of employee issues pertaining to leaves of absence, workers compensation and disability
accommodations
Recommend, coordinate and deliver training seminars for clients and employees. These trainings include but are not limited
to Interview and Selection, Non-Harassment, FLSA, FMLA, ADA, Avoiding Employment Discrimination, Performance
Appraisals, Communication Skills, Generational Differences, and Conducting Workplace Investigations
Act as a liaison to branch, region and corporate offices to facilitate resolution of client issues regarding benefits, payroll,
human resources and safety
Inform and educate clients about Human Resources policies, procedures, performance management, recruitment, and
employee relations issues
TeamHealth
Human Resources Representative
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Boston, MA
April 2008- August 2010
Administer benefits to include but not limited to Tufts Health, Metlife Dental, Fidelity 401K, Prudential Life Insurance, Short
and Long Term Disability, Credit Union, Employee Travel Details, and the Employee Assistance program
Coordinate and carry out the Open Enrollment period
Manage all COBRA and leave of absence records
Maintain the Workman’s Compensation program and assist with the Safety and Security committee
Recruit, interview and hire for hourly positions
Process employment applications, interview schedules, new hires, terminations, transfers, personnel changes and other
employee activities
Conduct New Hire Orientations and facilitate trainings
Handle Employee Relations to include but not limited to authoring the quarterly newsletter, managing the Employee of the
Month Awards, planning the Employee Night of Appreciation and Managers Outings
Maintain employee HRIS system and employee personnel files
Use the HRIS system to write reports and track training events
Coordinate the three month and yearly review system
Supervise the HR Intern
Intern Bridge
Human Resource Consultant
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Ft. Lauderdale, FL
August 2010-December 2010
Coordinate recruitment and employment-related activities to include sourcing, screenings, interviews and employee
onboarding
Conduct new employee orientations incorporating compliance trainings
Participate and assist with investigations, employee counseling, progressive discipline and termination
Manage the HRIS system to include data entry, report compilation and data integrity checks
Liaison between affiliates by providing general HR and benefit information and recommendations involving EEOC, FMLA,
ADA, FLSA, OSHA, HIPAA, COBRA
Maintain the Workman’s Compensation program
Enforce and adhere to all current laws and regulations
Perform general administrative duties
The Royal Sonesta Hotel
Human Resources Coordinator / Benefits Administrator
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Deerfield Beach, FL
December 2010- Present
Babson College
September 2007-December 2007
Member of a four-person student consulting team responsible for creating new product ideas for an HR services firm
Conducted in-depth research with several HR professionals regarding best practices for recruiting Generation Y
Boston Properties
Human Resources Intern
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Boston, MA
May 2007-January 2008
Researched I-9 regulation and wrote a proposal to implement changes to the current system
Established a new confidential filing system
Sorted through new resumes for qualified candidates, sent denial letters and authored offer letters for positions in all the
departments
Worked with Iron Mountain, and was trained on HR System Spectrum and Select Survey
EDUCATION
Villanova University
Candidate for Masters of Science in Human Resource Development
Candidate for SPHR
Babson College
Bachelor of Science in Business Management
Concentrations: Strategic Management and Leadership
Villanova, PA
Expected 2013
Expected January 2013
Babson Park, MA
May 2008
SKILLS Windows XP, Microsoft Excel, Word, PowerPoint, Salesforce, ABRA HRIS, Spectrum HRIS, Lawson HRIS