A Public Interest Map: An Independent Review of Queensland Government Boards, Committees and Statutory Authorities Part A Report by the Independent Reviewers: Ms Simone Webbe Professor Pat Weller AO 1 December 2008 i Contents 1. Introduction ......................................................................................................... 3 2. Executive summary .............................................................................................. 5 3. Distributed public governance............................................................................. 7 3.1 Role of Government .................................................................................. 7 3.2 Form of Government ............................................................................... 10 3.3 Queensland in focus ................................................................................ 13 4. The Challenges ................................................................................................... 18 4.1 Bureaucracy and red tape ....................................................................... 18 4.1.1 Growth of non-departmental bodies ................................................... 18 4.1.2 Why is there bureaucracy and red tape .............................................. 20 4.2 Governance .............................................................................................. 24 4.2.1 Risk ................................................................................................. 25 4.2.2 Hard and soft attributes of governance............................................... 26 4.2.3 The high performing board ................................................................ 27 4.2.4 Corporate governance vs public sector governance.............................. 28 4.2.5 The public interest ............................................................................ 30 4.3 Independence and ministerial responsibility ......................................... 33 4.3.1 The board’s perspective .................................................................... 36 4.3.2 The director-general’s perspective...................................................... 38 4.3.3 Parliament ....................................................................................... 41 5. A comparative view of principles....................................................................... 42 5.1 Organisational form and reasons............................................................ 42 5.2 Governance .............................................................................................. 46 A Public Interest Map Contents ii 6. A Public Interest Map for Government Bodies .................................................. 49 6.1 The Threshold Test (Why) ...................................................................... 52 6.2 The Organisational Form Guide (What)................................................. 56 6.3 The Good Governance Framework (How) ............................................. 60 6.3.1 Legislative........................................................................................ 60 6.3.2 Non-legislative ................................................................................. 63 6.4 Reducing bureaucracy and red tape ....................................................... 64 7. Preliminary Recommendations.......................................................................... 65 8. Next Steps .......................................................................................................... 69 Appendices Appendix A Terms of Reference: Review of Government Boards, Committees and Statutory Authorities ...................................................... 70 Appendix B List of Government Bodies for inclusion in Review by Portfolio (2008) ........ 71 Appendix C Overview of Queensland Bodies by Sector, Type and Category (2008) ..................................................................... 83 Appendix D Queensland Bodies by Expenditure and Revenue (2008) .................................................................................... 85 Appendix E Current Organisational Form Options in Queensland (2008) ....................... 87 Appendix F Types of Bodies Captured by Review (2008) ............................................ 90 Bibliography............................................................................................................. 91 A Public Interest Map Contents 3 1 Introduction On 12 March 2008, the Premier Anna Bligh announced a major public sector reform program with five new public sector reform initiatives. One of the public sector reform initiatives was the Review of Queensland Government Boards, Committees and Statutory Authorities. The Premier said the public sector reform initiatives would result in the most wide ranging changes to the Queensland public sector in the past decade. The reforms are to help ‘create a more modern, efficient, and effective public service’ with the review of government bodies to reduce ‘both number and cost’. The Premier said, ‘I want to cut unnecessary red tape and identify and free up people and funding for the delivery of core public services’.1 The terms of reference state that the purpose of the review is to reduce bureaucracy and red tape, whilst improving efficiency and maintaining regulatory integrity.2 The review is to be delivered in two stages. Part A is to consider the current framework of government bodies and recommend a governance decision-making model for improving the relevance, efficiency and effectiveness of the roles and functions currently performed by government bodies. Part B is to review all 457 government bodies individually and identify which are working efficiently and which should be abolished. The terms of reference also anticipate that functions may be transferred to another body or merged into a department. By the nature of the review’s high level terms of reference and short timeframe, these individual reviews will not be intensive strategic management review undertakings into each body. Part A review outcomes will inform the Part B review process in answering the Premier’s terms of reference. Appendix A copies the review’s terms of reference. Appendix B lists the government bodies under review. The independent review commenced in July 2008 and is being conducted by Ms Simone Webbe (a former Deputy Director-General of the Department of the Premier and Cabinet) and Professor Patrick Weller AO (who holds the Premier of Queensland Chair of Governance and Public Management and is Director of the Centre for Governance and Public Policy at Griffith University). The review has a website link at: <www.premiers.qld.gov.au/Government/Boards_and_committees/Review>. In response to a standard set of audit guidelines for the review, Queensland Government departments conducted a self-audit of the government bodies within their respective portfolios during August 2008. In September 2008, the reviewers placed a public notice in state-wide newspapers advising of the conduct of the review and inviting public contributions on the review’s terms of reference. The total number of written contributions received was 22. 1 2 Bligh, A.M., Ministerial Media Statement, 12 March 2008. Terms of Reference (at Appendix A). A Public Interest Map Chapter 1 4 In September 2008, the reviewers also wrote to all chief executive officers, chairpersons and members of government boards, committees and statutory authorities in Queensland and invited their participation in an online survey. A total of 588 valid surveys were completed (68 CEOs, 509 members plus 11 non-defined). The reviewers conducted an extensive literature search and analysis, including recent review and study material within Australia and internationally. Preparation of the Part A report has also benefited from extensive consultation across government following the portfolio audits and the reviewers have met with key stakeholders representing government, independent statutory offices, and business. The Part A report provides a governance decision-making model for improving the relevance, efficiency and effectiveness of government bodies in Queensland (see chapter 6, pp. 49-64). The Part A report also seeks to engage stakeholder and public debate on some of the strategic questions posed by three central challenges for government bodies: bureaucracy and red tape, governance, and the tension that also confounds governments elsewhere in Australia and internationally – independence and ministerial responsibility. In addition to Part A’s preliminary recommendations, the Part A report provides supporting analytical context to discussion questions for public submission. Publication of the Part A report invites public submissions until 16 January 2009. The Part B report is due to be presented to the Premier by 31 March 2009. List of acronyms ASX Australian Securities Exchange CBU Commercialised Business Unit CEO Chief Executive Officer COAG Council of Australian Governments GOC Government Owned Corporation NCP National Competition Policy OECD Organisation for Economic Co-operation and Development SDPC (former) Service Delivery and Performance Commission A Public Interest Map Chapter 1 5 2 Executive summary Why do bureaucracy and red tape seem as certain as death and taxes? Bureaucracy and red tape represent power. Worse, they can be manifestations of excess power or power without responsibility. Power is inherently risky and no more so than delegated power in organisational form. Histories in western democracies of the world show governments delegate or devolve power to arm’s length bodies only to return the locus of power and authority to the centre in its struggle to gain control and respond to perceived risks. Once the public power is re-centralised there can be a red tape crisis which perpetuates the quest to find the right balance between delegated public power and sufficient control in managing risks and meeting accountabilities. In a parliamentary democracy, not acting in the public interest is a strategic risk for public sector governance. The public interest includes the principles of accountability, economy, efficiency, effectiveness, and responsiveness expected of the public sector in the exercise of its delegated public power and in the spend of public monies. Ministers of government are collectively responsible for failures in the service of the public interest, and the electors have proved a steady disregard for organisational form to afford any shield for the minister’s responsibilities. In Queensland today there are 18 Government Ministers, 23 departments, and over 500 government boards, committees and statutory authorities. The Premier’s call to reduce bureaucracy and red tape by reducing the number and cost of the non-departmental bodies claims stewardship in seeking to reallocate finite public resources to higher priority ‘frontline’ needs, in an infinite market of ‘wants’. This report recommends a Public Interest Map for Government Bodies in providing a transparent, principled and objective guide to inform consistent decision-making on the futures of 457 government bodies under review. The map (Figure 6.1 at p. 51 and pp. 5264) addresses the three basic questions arising from the review’s remit to reduce bureaucracy and red tape: 1. why have a (non-departmental) government body? 2. if justified, what form should it take? 3. how should it govern and be governed? The Public Interest Map for Government Bodies in chapter 6 of this Part A report includes a threshold test and criteria for a public interest case to answer the recommended default question facing the creation or continuation of a body, namely: is there any compelling reason why a department can not, or should not, undertake the proposed activity? The proposed public interest case process requires a risk assessment including consideration of relevant public interest principles and considerations (identified in Figure 6.3 at p. 55). A form guide is proposed (Figure 6.5 at pp. 59-60) to reflect a consistent understanding of the available spectrum of function, autonomy and form in deciding suitable form for an approved body. Analysis of governance arrangements and precedents in chapter 4 supports the report’s further conclusion that private sector models of corporate governance are not necessarily superior to public sector governance models. Adoption of the board model of governance should not be presumed, but contested and justified. A Public Interest Map Chapter 2 6 Once the approved public interest case determines suitable form to follow function, the performance and accountability of the new body is to be managed within the report’s recommended Good Governance Framework (pp. 60-64). The Good Governance Framework contains a common and certain set of minimum standards, process and responsibilities for the external and internal governance of government bodies in Queensland. A generic Government Bodies Act would provide a legislative taxonomy of form, and within each form type, a minimum set of standards would apply. The objective for a generic legislative framework is not to encumber all bodies regardless of their different categories with the same standards. It is not to impose a ‘one size fits all’ regime. Rather, the aim is for suitable flexibility across specified categories but within a category there would be a clear, consistent, visible and readily accessible governance framework de minima. Government bodies may adopt higher standards, and higher standards extant in establishing legislation would prevail. The proposed legislation would remedy the current inconsistent and incomplete governance framework that exists in Queensland and that currently poses a public interest risk to accountability, economy, efficiency and effectiveness of government bodies. The proposed legislative framework for internal and external governance would be supported by a policy framework that addresses in appropriate detail the various procedural and policy elements of the threshold test, organisational form guide, and supplementary guidance for the Good Governance Framework. Existing and necessarily revised policies would complement the new governance decision-making model for Queensland government boards, committees and statutory authorities. Chapters 3, 4 and 5 analyse the challenges as well as the available principles and precedents which support the various elements proposed in the Public Interest Map for Government Bodies. In addition to the proposals recommended, the Part A report also takes the opportunity to invite public submissions on strategic questions relevant to the discussion in chapter 4 on bureaucracy and red tape, governance, and independence and ministerial responsibility. Those matters bearing further development with the benefit of stakeholder engagement are for the conclusions in the Part B report, due on 31 March 2009. A Public Interest Map Chapter 2 7 3 Distributed public governance Government is not administered solely by vertically integrated departmental structures. ‘Distributed public governance’ occurs. This is where a range of boards, committees, statutory authorities and other government bodies or enterprises share in the delegation or devolution of public power. Some of these bodies are regulated by public law whilst others are private law entities. This fragmented governance model can pose challenges for ‘whole of government’ expectations, and for accountability. Through their various service delivery or decision-making roles, these non-departmental bodies also influence public policy development and outcomes, and the relationship of government with its citizens. Democratic control and protection of the ‘public interest’ are core concerns for government and citizens. An examination of the challenges begins with an understanding of the role of government and its various forms and trends. 3.1 Role of government The boundaries of the contemporary state are well demarked in the developed world. They include traditional watchman functions, such as the maintenance of law and order, protection against external threat, and basic health and safety measures. As vital as these are, in most national governments, these traditional roles account for a declining proportion of public employment and expenditure. The bulk of public human and financial resources is allocated to the direct provision of services or to financial support. Ours is an age when the definitive role of the state is as a service provider or financier.3 Governments have progressively expanded their responsibility for the delivery of services to their citizens especially after the ‘postwar welfare state’ but, with ever-growing citizen demands and high expectations, governments increasingly become ‘planners and funders’ of services rather than providing the services directlyIn effect, governments establish and regulate markets, and provide information, but withdraw from the direct provision of many human services. To the extent that governments stay engaged in service provision, this is often achieved through a separate statutory authority, such as Centrelink, or by corporatising the delivery agency, as has been happening to government hospitals in some states.4 A decade ago, public sector leaders predicted that the Australian public service would be stripped down to its ‘core’, doing only those things which governments had to do themselves.5 Organisation for Economic Cooperation and Development, Distributed Public Governance: Agencies, Authorities and Other Government Bodies, Public Management Committee, OECD, Paris, 2002, p. 44 (hereinafter referenced as OECD 2002). 4 Keating M., ‘Reshaping Service Delivery’ in G. Davis and P. Weller eds Are You Being Served? Allen & Unwin, Sydney, 2001, 3 pp. 98, 121-122. 5 Mulgan, R., ‘Identifying the ‘core’ public service’, Canberra Bulletin of Public Administration, No. 87, Feb. 1998, p. 1. A Public Interest Map Chapter 3 8 The former Commonwealth Public Service Commissioner (and later head of the Prime Minister’s department) promoted a future public service that for the most part would have abandoned the direct provision of services to the public being confined to a few key functions, namely… to provide policy advice and support to the government; to implement legislation on behalf of the government; to oversee programs on behalf of the government; to collect revenue on behalf of the government; and to carry out statutory functions under legislation passed by Parliament.6 There was not universal agreement for the in ‘vogue’ viewThere is no good reason to think that the public service should be reduced to its constitutional core. Rather, it should continue to provide non-core services on a case-by-case basis where such provision is seen to be more efficient and effective than private sector provision.7 However, the public sector restructuring for ‘efficiency and productivity’ and microeconomic public sector reforms pushing competition8 experienced in Australia in the late 1980s and 1990s saw itself responding to the economic environment and prevailing budgetary pressures. The public sector structural reform that followed also drew a supporting international context from the United Kingdom’s Next Steps reform agenda which premise included that government should be engaged only when private arrangements were unsuitable. By 1997, the newly elected Blair Government in the United Kingdom had distanced itself from agency-centred (non-departmental) public management and shifted focus from agencies to departments and the centre of government. Blair’s modernisation agenda viewed departments as the instruments by which government formulates policy and sees to its implementation, with agencies being subordinated to departments.9 Similarly, Australian public sector leadership views changed from serving only ‘core’ functions to an impatience that statutory authorities ‘fail to see themselves as part of a greater whole’10 and the need for coordination across portfolio boundaries requiring greater concentration of power within portfolios. By 2004, statutory agencies were being criticised as ‘creatures of historical vicissitude rather than strategic design’ and, for the Commonwealth, the new Department of Human Services was the ‘first shot in the battle against bureaucratic proliferation’ noting that five other bodies were moving back to departments also.11 Shergold, P. quoted in Mulgan, R., ‘Identifying the ‘core’ public service’, Canberra Bulletin of Public Administration, No. 87, Feb. 1998 p. 3. 7 Mulgan, R., ‘Identifying the ‘core’ public service’, Canberra Bulletin of Public Administration, No. 87, Feb. 1998, p. 7. 8 Central to which were the 1995 Hilmer Report and subsequent National Competition Policy reforms. 9 OECD 2002, p.50. 10 Shergold, P. quoted in Grant, R., ‘The Uhrig Review and the future of statutory authorities’, Research Note no. 50 2004-05, May 2005, p. 5, accessed <www.aph.gov.au/LIBRARY/pubs/RN/2004-05/05rn50.htm> on 17/9/08. 11 Shergold, P. quoted in Grant, R., ‘The Uhrig Review and the future of statutory authorities’, Research Note no. 50 2004-05, May 2005, p. 5, accessed <www.aph.gov.au/LIBRARY/pubs/RN/2004-05/05rn50.htm> on 17/9/08. 6 A Public Interest Map Chapter 3 9 The Australian Government’s Review of the Corporate Governance of Statutory Authorities and Office Holders12 in 2003 (the Uhrig review) and the consequential new Governance Arrangements for Australian Government Bodies (August 2005)13, have engineered the return of some public authority and function to departments in a less devolved model of public administration. The ‘resurrection of a more comprehensive ministerial department’ in the post-Uhrig agenda gives Australian Government departments ‘tighter and more direct control over public agencies’The language of the mid-2000s has become to enforce effective delivery as well as policy advice with the latter defined in terms of outcomes. Departmentalisation is expressed through absorbing statutory authorities and reclaiming control of agencies with hybrid boards that do not accord with a particular corporate (and therefore private sector) governance prescription.14 In the end, contemporary political debate contends that the argument for the role of government is no longer the traditional ‘big’ versus ‘small’ government but one animated by a long term vision for policies that will make a difference.15 This is language speaking to ‘outcomes’ and ‘responsiveness’. Balancing the role of government has wrought various institutional and organisational forms as governments wrestle with the common dilemma confronting distributed public governance: power and control. Government delegates functions (power) to cope with the different, often complex, and certainly numerous expectations of it. Yet at the same time, government wants to keep a level of control for the sake of accountability and its safeguard of public interests. There is a degree of parallel experience with broader organisational theory: delegation leads to a control crisis, needing central coordination that results in red tape, until crossorganisational collaboration grows new groupings. Organisational theory identifies phases through which a developing organisation typically passes in reconciling tensions between entrepreneurial activity and the controls necessary in meeting demand for accountabilityEach evolutionary phase – creativity, direction, delegation, coordination and collaboration – ends with a crisis leadership, autonomy, control, red-tape – which moves it through organisational adjustment into the next phase. The creativity phase embodies the entrepreneurial activity which initially drives the founding of the organisation but results in a leadership crisis as the growing organisation needs the introduction of formal systems to sustain future growth. The direction phase leads on to a situation where controls are inhibiting development, particularly at lower management levels. An organisation which successfully addresses their autonomy crisis will introduce delegated authority which will eventually lead to a control crisis, Uhrig, J., Review of the Corporate Governance of Statutory Authorities and Office Holders, Commonwealth of Australia, Canberra, June 2003 (hereinafter referenced as Uhrig 2003). 13 Department of Finance and Administration, Governance Arrangements for Australian Government Bodies, Financial Management Reference Material No. 2, Australian Government, Canberra, August 2005. 14 Halligan, J. and Horrigan, J., ‘Reforming Corporate Governance in the Australian Federal Public Sector: From Uhrig to Implementation’, Issues Paper Series No.2 (as part of Australian Research Council Project: Corporate Governance in the Public Sector: An Evaluation of its Tensions, Gaps and Potential), University of Canberra, 2005, p. 6. 15 For example, Gillard, J., ‘The Role of Government – A Labor view for 2005’, Jim Cairns Memorial Lecture, 23 August 2005, accessed <www.fabian.org.au/864.asp>. 12 A Public Interest Map Chapter 3 10 requiring reorganisation to ensure that the organisational units with delegated autonomy act in a coordinated fashion, involving a shift to centralisation. The coordination phase will eventually end with a red-tape crisis where innovation is once again constrained. Reorganisation will again lead into a new phase of crossorganisational collaboration through new groupings.16 It is the shift in control focus that ‘enables new patterns of organisational accountability to be established and further growth to take place’17. Is the control variable the key in reshaping organisational and institutional form for government? 3.2 Form of government In 2002, the Organisation for Economic Cooperation and Development (OECD) reported that in some countries agencies, authorities and other government bodies account for more than 50% of public expenditure and may employ more staff than traditional vertically integrated ministries.18 Organisationally, the OECD found some common features in how bodies had been created by isolating structures within ministerial departments and providing them with a quasicontractual relationship with the top hierarchy of the ministry; or separating them institutionally from traditional, vertically integrated ministries; and/or providing them with a complete or partial legal identity separate from that of the state. 19 Despite the 1990s trend to create additional public bodies, many of the bodies in the nine OECD countries studied had been created already ‘on a case by case and ad hoc basis without systematic reflection on the consequences for the government as a whole’. It is poorly defined territory. 20 Similarly, Australia – and Queensland in particular – have a long history of public governance through bodies outside the traditional portfolio departments. Local history also proves a diversity of form and inconsistent requirements. Currently, the various forms of non-departmental bodies in Queensland include: commissions, corporations, boards, trusts, tribunals, councils, committees, and offices. These may be characterised into six broad functional areas (although some bodies perform functions across more than one of the listed categories): trading, governing, policy/review/specialist, regulatory/registration/appeal, trustees and advisory/consultative.21 Macintosh, N. B., quoted in Spira, L. F., ‘Enterprise and accountability: striking a balance’, Management Decision, 39/9, 2001, pp. 741-742. 17 Spira, L. F., ‘Enterprise and accountability: striking a balance’, Management Decision, 39/9, 2001, p. 742. 18 OECD 2002, p. 9. 19 OECD 2002, pp. 11-14. 20 OECD 2002, pp. 10-11. 21 Department of the Premier and Cabinet, Welcome Aboard: A Guide for Members of Queensland Government Boards, Committees and Statutory Authorities, July 2002, sections 2.2-2.3. 16 A Public Interest Map Chapter 3 11 The Auditor-General of Queensland has expressed concern at the ‘proliferation’ within government, and within the broader public sector including universities and local governments, of the use of the company structure as a means for entities to conduct activities.22 These entities have been established for a variety of reasons. In Queensland, the attraction of the company structure seems to have flowed in part from a desire by entities to capture the perceived benefits from a more commercial focus for the entity.23 The ‘managerialism’ or ‘new public management’ international reform movement since the 1980s, the backdrop for UK’s Next Steps and the policy preference for smaller government in Australia, brought– … management by objectives, corporatisation and privatisation, competitive tendering and outsourcing, separation of purchasers and providers, greater client and customer focus, and greater flexibility in employment conditions. The movement’s guiding principle has been not so much the imposition of a single new management paradigm but rather a more open-ended determination to apply private sector management principles to the public sector on the ground that the public sector is inefficient and ineffective in comparison with the private sector. The assumption that public administration is fundamentally different from private business management has been discredited, leading to the increasing adoption of private sector management techniques by public agencies.24 Any presumed superiority that favours private sector structures and management approaches on the basis of an ‘inefficient and ineffective’ public sector denies an updated ‘market’ perspective. Arguably, the same managerialism that brought the bias in favour of private sector methods also contributed to a more ‘efficient’ public sector focused on results through the adoption of private sector techniques and standards. At least three reflections arise: First, allocating a government function to a non-departmental structure because of a presumption that the department would be too inefficient and ineffective is no longer valid, if ever it was. Several distinct advantages have been attributed to departments. They are flexible, so that they can be reorganised to meet new objectives, with functions being quickly reshuffled between different bodies; regular in structure, with divisions and branches (though it is not necessary that they be organised in identical ways); amenable to adjustment to meet crises as the top levels of staff are generalists; subject to direct ministerial controls; and able to be more or less centralised according to function and need.25 Auditor-General of Queensland, Report No. 4 for 2005, Results of Audits completed at 31 October 2005, p. 44. Auditor-General of Queensland, Report to Parliament No. 5 for 2007, Results of Audits as at 31 May 2007, p. 37. 24 Mulgan, R. and Uhr, J., ‘Accountability and governance’, in G. Davis and P. Weller eds Are You Being Served? Allen & Unwin, Sydney, 2001, p. 164. 25 Wanna, J. O’Faircheallaigh, C., Weller, P., Public Sector Management in Australia, Macmillan, Melbourne, 1992, p. 45. 22 23 A Public Interest Map Chapter 3 12 Second, the greater scrutiny of government resulting from increased transparency and accountability may render the ‘arm’s length’ arrangements that were made for statutory office holders outside departments less important than previously. 26 Third, the managing for outcomes approach was premised on breaking issues down to their component parts in focusing government on targets and performance. There has been evidence to suggest that this approach proved ‘ill-suited to more complex problems, prone to even worse ‘dumping’ of problems across organisational boundaries’.27 The interconnectedness of problems and the greater need and opportunities for knowledge sharing all acted to push ‘joined up’ government, however described, onto the agenda. In the United Kingdom, joined up government created new cross-cutting roles through new ‘offices’, integrated services according to user perspectives for a life event, and created new departments reshaping traditional structures to solve some of the most acute problems. The joined up government experience suggests that future forms of government are likely to involve a combination of vertical hierarchies particularly for carrying out long-standing tasks with clear lines of management and accountability, and horizontal structures for determining strategy and carrying out shorter-term tasks. 28 For the Australian Government, the 2005 Governance Arrangements for Australian Government Bodies observe that the outside bodies would mainly be those bodies that are financially sustainable in their own right in a commercially competitive market for the production of goods and servicesThe principal functions of bodies within the GGS [general government sector] are to: provide non-market goods and services to the community at large; redistribute income and wealth by means of transfer; maintain law and order; or regulate and influence economic activity. Bodies outside the [general government sector] are mainly engaged in the production of goods and services for sale in the market with the intention of substantially covering their costs. Importantly, their spending and investment decisions do not directly affect the Australian Government’s budget calculations. The factors that could be used to indicate that a body is likely to fall outside the [general government sector] include whether the body: generates sufficient revenue to cover its production costs, rather than relying on government subsidies to remain in operation; is not limited to selling its output to bodies in the Australian Government; or is in open competition with other producers of its type of product.29 26 Holland, I.,‘The Review of the Corporate Governance of Statutory Authorities and Office Holders’, Public Administration Today, No.1, Sept-Nov 2004, p. 66. 27 Mulgan, G., ‘Joined up Government in the United Kingdom: past, present and future’, Canberra Bulletin of Public Administration, No. 105, Sept 2003, p. 26. Mulgan, G., ‘Joined up Government in the United Kingdom: past, present and future’, Canberra Bulletin of Public Administration, No. 105, Sept 2003, pp. 27-28. 29 Department of Finance and Administration, Governance Arrangements for Australian Government Bodies, Financial 28 Management Reference Material No. 2, Australian Government, Canberra, August 2005, p. 34. A Public Interest Map Chapter 3 13 The OECD called the non-departmental bodies an ‘old idea’ recycled essentially for contemporary reforms, but also for their part to play in the delegated power and control struggle that characterises the organisational cycleAgencies [non-departmental bodies] are an old idea that has been invigorated by contemporary management reform. The typical government had agencies before it had departments. When it added a new activity that could not be accommodated within an existing organisation, government created a new agency, not because it had a grand design but because it needed to have an organisation responsible for the work. The expansion of government inevitably led to the proliferation of agencies and to an over-extended span of control, weak co-ordination of related activities, and an unruly public administration. Most governments responded to this predicament by consolidating the separate agencies into functionally integrated departments. Thus, just as agencies are now valued in some countries as antidotes to over-confining departments, departments were once the favoured solution to the excessive fragmentation of agencies. Historically, departments and agencies have been rival forms of organisation: departments have multiple subdivisions and responsibilities; agencies have single responsibility and a simple organisational structure. Departments promote integration, uniformity, rule-driven behaviour; agencies promote diversity, adaptability, and self-governance. The form of organisation makes a difference. One cannot argue that the contemporary flight to agencies is significant without also recognising the importance of the departmental form. Organisational structure makes a difference because it influences who has power and how services are provided. One should think of organisational structure as a boundary that influences behaviour just as the geographic boundaries of countries do. In particular, organisations matter because they determine whether related activities are integrated or separated, and whether policy and services are conjoined or de-coupled. The linkage of related activities and of policy and services have managerial and political implications.30 3.3 Queensland in focus In Queensland, the public sector has served the laws of ‘peace, welfare and good government’31 through traditional portfolio departments and a comparatively large number of statutory authorities and other non-departmental bodies. In 1981, a Review of Queensland Statutory Authorities and Committees found that Queensland’s large number of statutory authorities and State Government-funded nonstatutory bodies were collectively of considerable economic significance as they– pursued a diversity of strategic development-oriented functions; exercised a wide range of powers; consumed a large proportion of the State Government’s financial resources; and constituted a major source of employment.32 30 OECD 2002, p. 36. Section.6 Constitution of Queensland 2001 (legislative power of Parliament, subject to the Commonwealth Constitution). 32 Queensland Government (Co-ordinating and Review Committee), Review of Queensland Statutory Authorities and Committees, December 1981, p. 8. 31 A Public Interest Map Chapter 3 14 There were at least 815 individual statutory authorities in Queensland in 1981 (and 27 ministerial departments and 50 sub-departments).33 A number of those statutory authorities were established prior to 1900, many others were established before the Second World War.34 In the early 1980s, the Queensland Government was concerned at the ‘considerable growth rate’ in statutory authorities and publicly funded bodies.35 Historically, the large number of statutory authorities has been defended– With Queensland’s large land mass and its decentralised population, networks of regional authorities serve as a key means to balance centralised decision making. A number of Statutory Authorities are locally based organisations; members are local people, the benefits are locally identified and in some cases are locally funded. The fact that Queensland has a large number of Statutory Authorities should not be regarded as a negative factor – rather it should be regarded as a means of overcoming many of the problems of a large decentralised State.36 In 1987, the Public Sector Review (the Savage review) reported that the Queensland Government was committed to a ‘policy of smaller government’ and that government should not do what the private sector could do at least as efficiently.37 The creation of new statutory authorities was seen as an alternative to expanding the permanent public service in keeping with the smaller government policy38 although there was a case for regional grouping or merging of some statutory authorities to make more effective use of resources and reduce overlap.39 The 1992 Parliamentary Committee of Public Accounts found ‘much merit’ with the 1987 Savage view that The structure, composition, financing and functions of the [River Improvement] Trusts clearly indicate that the operations should be viewed as a normal and necessary activity of Local Government [and] that the function of River Improvement Trusts should be a direct responsibility of Local Government.40 Despite the Savage review’s recommendations concerning the trusts and the Parliamentary Committee’s endorsement, the strongly held alternative view rejecting change prevailed in the 1988 Government response.41 The extent to which the State’s local governments may be suitable to take on delivery of some of the services and decision-making currently within the purview of State public bodies has been considered by successive reviews.42 33 Queensland Government (Co-ordinating and Review Committee), Review of Queensland Statutory Authorities and Committees, December 1981, p. 2. Queensland Government (Deputy Premier and Treasurer), Report on Queensland Statutory Authorities, July 1983, p. 7. Queensland Government (Co-ordinating and Review Committee), Review of Queensland Statutory Authorities and Committees, December 1981, p. 2. 36 Public Sector Review Committee (Chaired by Sir Ernest Savage), Public Sector Review: Report, July 1987, p. 6. 37 Public Sector Review Committee (Chaired by Sir Ernest Savage), Public Sector Review: Report, July 1987, p. iv. 38 Queensland Government, Queensland QUASGOS: The role of statutory authorities in State Development, 1986, p. 2. 39 Public Sector Review Committee (Chaired by Sir Ernest Savage), Public Sector Review: Report, July 1987, p. 6. 40 Parliamentary Committee of Public Accounts Report No. 18: Review of the Auditor-General’s second report on audits of the year ended 30 June 1990: ‘matters concerning Water and drainage Boards, etc’ , March 1992, p. 9. 41 Report on Public Sector Reform, (Queensland Government response), 1988, p. 4. 42 Public Sector Review Committee (Chaired by Sir Ernest Savage); Public Sector Review: Report, July 1987, p iv; Queensland Government, Queensland QUASGOS: The role of Statutory Authorities in State Development, 1986, p. 2; Parliamentary 34 35 A Public Interest Map Chapter 3 15 Queensland undertook major reform of the local government system in 2007. The boundary changes were to ‘deliver a stronger, more efficient and more modern local government system that has a greater ability to deliver services and infrastructure for all Queenslanders’.43 In the early 1990s, a green and white paper process led to the corporatisation agenda for Queensland government enterprises.44 The 15 Government Owned Corporations (GOCs) that exist in Queensland today are not within the scope of this present review.45 However, there are companies, other than GOCs, that are within the scope of this review. Queensland’s Auditor-General (and subsequently the Parliamentary Public Accounts Committee46) have raised concerns at the growing number of companies (not GOCs) in the Queensland public sector and that governance of public sector companies is an area of governance weakness in the overall accountability framework…there will be circumstances where the use of a company structure is appropriate, however, taking into account the fact that companies now account for a relatively high proportion of the public sector entities within my mandate, I have reservations that such a structure could be appropriate in all cases to achieve the outcome that is actually required.47 Moreover as the Queensland Auditor-General has noted, the GOCs are subject to a ‘specific and detailed [GOC] governance framework’, the other public sector companies are not. Shareholding Ministers of GOCs also benefit from dedicated advice from a centralised unit in Treasury that monitors GOCs, similar support and monitoring does not exist for the nonGOCs.48 In 2006, the Queensland Government established five special purpose vehicles (SPVs) to help deliver the ‘largest infrastructure program in the state’s history’ with projects equating to an investment in excess of $11.5B.49 The SPVs are Corporations Act 2001 proprietary limited companies. Four of the five SPVs concern water infrastructure.50 Today, there are 510 statutory authorities and publicly funded bodies in Queensland (and 23 departments for 18 Ministers assisted by 11 Parliamentary Secretaries). (In addition, there are at least 228 public sector companies within the broader public sector including universities and local governments.)51 Committee of Public Accounts Report No. 18: Review of the Auditor-General’s second report on audits of the year ended 30 June 1990: ‘matters concerning Water and drainage Boards, etc’ March 1992, p. 9. 43 <http://www.lgp.qld.gov.au/?id=4461>, accessed on 7 October 2008. 44 A Green Paper on Government Owned Enterprises, August 1990; Corporatisation in Queensland, Policy Guidelines, A Queensland Government White Paper, March 1992. 45 Terms of Reference (at Appendix A). 46 Public Accounts Committee, Review of Auditor-General, Report No. 5 for 2007, Results of Audits as at 31 May 2007, Section 2.6 Governance of Public Sector Companies, Report No. 80, September 2008, <www.parliament.qld.gov.au/view/committees/documents/PAC/reports/PAC80.pdf>. 47 Auditor-General of Queensland, Report to Parliament No. 5 for 2007 , Results of Audits as at 31 May 2007, p. 9 and p. 37. 48 Auditor-General of Queensland, Report No. 4 for 2005, Results of Audits completed 31 October 2005, p. 43. 49 Department of Infrastructure and Planning: Governance Framework for Infrastructure Delivery Special Purpose Vehicles 2006 p. 3. 50 The fifth is City North Infrastructure Pty Ltd. Department of Infrastructure and Planning: Governance Framework for Infrastructure Delivery Special Purpose Vehicles, 2006, p. 3. 51 Auditor-General of Queensland, Report No. 5 for 2007, Results of Audits as at 31 May 2007, p. 37. A Public Interest Map Chapter 3 16 Excluding the Government Owned Enterprises, Commercialised Business Units52, Tribunals53, and other bodies subject to other review54 and beyond the terms of reference for this review, there are 457 within the scope of this review. Appendix C provides an overview of today’s Queensland government bodies (under review) by sector, type, category and number. The health/medical and water sectors have by far the most numbers of bodies (90 and 77 respectively) with the communities sector the next numerous with 41 bodies. Table 3.1 compares and contrasts the Queensland picture for 1981 (when subject to review) and 2008. Today, there are fewer bodies. There is significantly less staff employed by the non-departmental bodies in 2008 representing less than 0.7% of the total Queensland public sector whereas in 1981 employees of non-departmental bodies were more than (108%) that for the whole Queensland public service. In 1981, statutory bodies included the employers of nurses, ambulance officers, fire brigade officers and employees of energy/electricity companies. Today though, there is a similar dominance of all the bodies by number of health bodies (62 vs 90 in 2008) but there are significantly fewer bodies from the rural sector (146 vs 25) in 2008). Queensland comparison 1981 and 200855 Table 3.1 Bodies Number of bodies within scope of review Total State revenue Total State expenses Total income of statutory bodies 1981 815 (of a total of 949) 2008 457 (of a total of 510) not available not available $2.9B Total expenditure of statutory bodies Contribution from consolidated fund Total employees/or admin support of statutory bodies Total Queensland Public Service $2.8B $600M $36.582B $35.772B $7.3B (20% of the State revenue) $6.2B(17.3% of the State expenditure) $250M 54,6231 1,284 50,170 2 (4.97% of total Qld workforce) not available 187,973 3 (8.26% of total Qld workforce) 3815 (2460-male; 1293 – female; 62-vacant) Water related Boards (81) Health/Medical related boards (89) Total number of board members Major sectors (number of bodies) Major sectors (revenue and expenditure) Hospital Boards (62) Water related Boards (99) Fire Brigade/Ambulance related Boards/Committees (180) Electricity Boards ($1.2B revenue and expenditure) Hospital Boards ($535M revenue and $537 M expenditure) Water Infrastructure body ($711M ) Universities ($3.04B revenue and $2.78B expenditure) 1 this figure included employees such as nurses, ambulance and fire brigade officers and persons employed by energy/electricity related companies. 2 as at 30 June 1981 excludes those employed by the then statutory bodies. 3 as at 30 June 2008, Office of the Public Service Commissioner, Annual Report 2007-08. 52 See Queensland Government (Service Delivery and Performance Commission), Position Paper on Government Commercialised Business Units, October 2006. Tribunals Review Independent Panel of Experts, Queensland Civil and Administrative Tribunal: Stage 1. Report on scope and initial implementation arrangements, June 2008. 54 The events bodies within scope of the Events Review – Queensland. 55 Co-ordinating and Review Committee, Review of Queensland Statutory Authorities and Committees, December 1981; Queensland Government 2008-09 State Budget Papers. 53 A Public Interest Map Chapter 3 17 Appendix D classifies the bodies under review by expenditure and revenue revealing that 23% of all the bodies within the scope of this review spend more than $1M each year. Of the 12 bodies that spend over $100M (the greatest over $1B), eight are universities where the State government’s contribution is comparatively small (approximately 4% of the total revenue per university). However, 46% of bodies had annual expenditure less than $100,000 with a further 15% that had no expenditure at all. Approximately one third of bodies had zero revenue and another one third had annual revenues less than $100,000. In terms of net assets, the comparative share in 2004 of the total public sector net assets controlled by the four principal types of public sector entity wasGovernment Departments Statutory Bodies Local Governments GOCs 45% 15% 30% 10%56 Overall, the distributed public governance picture for Queensland presents a large number of bodies outside the departmental structure but, with few exceptions, budgets and staffing are not significant on an individual profile basis. The nature of the various activities undertaken across the bodies is diverse; so too are the differences in the monitoring and governance arrangements that apply. For instance, the growing number of public sector companies slips under the radar as their data is generally not available (and many are not subject to this review).57 The Queensland profile is significantly different to that which pertained in 1981 because the numbers of bodies has approximately halved and with it, dramatically reduced staffing levels. Notwithstanding, the significance in aggregate terms of the proportion of State Budget and impact or influence in the State’s affairs, continues. Auditor-General of Queensland, Report No. 7 2004-05, Results of Audits as at 31 October 2004 And Public Sector Auditing 1997-2004 — A Reflection, pp. 38, 42, 45 and 54. 56 57 In the Public Accounts Committee’s Report No. 80, published in September 2008, the Committee recommended that ‘Treasury collate and maintain a central register of all public sector companies including identification of which agency is responsible for what company’, p. 11. A Public Interest Map Chapter 3 18 4 The Challenges The challenge for government is in getting the balance right. The right balance of governmental structures and systems, people and processes will reduce bureaucracy and red tape to deliver improved economical, efficient, effective and accountable public service. This is the public interest objective. But the pathways to success are complex and interconnected, understandings and expectations frequently misalign, knowledge is imperfect by nature, and critically, balance does not remain static. There is an inevitable intersect of dispute, if not caution, between – performing a regulatory function but imposing red tape; creating additional bodies for the sake of efficiency and effectiveness but overburdening the public purse at the expense of higher priorities; ensuring adequate performance accountability mechanisms are in place but defeating the very flexibility and independence that the structural difference was meant to achieve; and granting independence and autonomy in the delegation and devolution of public power but obscuring democratic accountability. 4.1 Bureaucracy and red tape Until now agencies and departments have been rivals. The ascendancy of one has spelled subordination of the other. In the future, departments and agencies will coexist, in close alignment, but with each having its own zone of responsibility. When things are going well, the two will stay out of each other’s way. When they aren’t, each may blame the other, and the challenge for government will be to make sure that accountability does not fall between the cracks.58 This review must consider which government bodies are no longer necessary and can be abolished, merged, or should transfer functions.59 Many government bodies can make the case for their creation or continued existence. Others will find that there are now better alternatives of form, or function, in the public interest. Such is consistent with the presumption inherent in this review’s terms of reference. 4.1.1 Growth of non-departmental bodies Current international60 and Australian61 perspectives argue that the preferred premise should be that there first needs to be good, even compelling, reason to depart from the verticallyintegrated departmental structures. 58 OECD 2002, p. 52. Terms of Reference (at Appendix A). 60 For example, OECD 2002, pp. 47,51, Laking, R., ‘Agencies: their benefits and risks’, Graduate School of Business and Government Management, Victoria University of Wellington, New Zealand, June 2002, p. 1, accessed http://www.worldbank.org.cn/english/content/Rob_Laking.pdf on 12/9/08 (hereinafter referenced as Laking 2002). 61 For example, Wanna, J. O’Faircheallaigh, C., Weller, P., Public Sector Management in Australia, Macmillan, Melbourne, 1992, p. 45. 59 A Public Interest Map Chapter 4 19 Reasons in favour of the standard government department as the principal vehicle for delivery of government services and regulatory functions includeFirst, it is quite often possible to endow government departments – or parts of themwith specific powers or exemptions from control without the necessity of creating a new separate legal entity. Proposals to exempt one public organisation from a specific external control begs the question of why this control remains in place for others. Second, once an agency has been created, it is often quite difficult to reverse the decision. Delegations of authority within a standard legal framework for departments can be more easily withdrawn. Third, novel administrative arrangements require careful consideration of the new risks they create as well as their putative benefits.62 Together with the World Bank, the 2002 OECD study was interested in the perceived increased use during the 1980s and 1990s of the non-departmental form in developed and developing countries.63 The OECD described three organisational motives for creating bodies with certain degrees of separateness from departments a differentiated governance structure; a differentiated control environment; and/or some management autonomy.64 In OECD countries, non-organisational reasons for setting up bodies outside departments included Efficiency and effectiveness o reflecting management doctrines of efficiencies arising from specialisation of function, clarity of organisational purpose, explicit contracting for results and incentive structures closely related to organisational objectives (including enabling agencies to generate revenue thereby reducing demands on general tax revenues and increasing the incentives to generate more independent revenue) 62 63 64 Legitimating decision-making o Independence of certain classes of decision-making from direct political intervention e.g. deregulation or privatisation of areas of economic activity o Greater local control of service delivery to bring services closer to citizens or increase the possibility of local control such as moving services out of the capital or entering partnerships with lower levels of government Political circumstance o Patronage; bodies created to pay off political allies, to create power bases for specific factions, or to provide opportunities for sequestration of public assets or resources. The nature of autonomy o Cosmetic – simply to give a separate identity to a function which is considered politically important o Policy autonomy – often associated with an independent statutory power e.g. to adjudicate on market practices in a framework of commercial law Laking 2002, p. 1. Laking 2002, p. 3. OECD 2002, pp. 14-15. A Public Interest Map Chapter 4 20 o Management autonomy – involving a shift from detailed external control of budgets, staffing and procurement and a shift towards internal control of expenditure within broad budget categories and associated greater freedom to decide personnel or procurement policies.65 Is it still relevant in 2008 to assume66 that all regulatory functions must be pushed out to ‘independent’ non-departmental entities to save them from ministerial interference? Have not the ‘new’ public administration reforms such as whistleblowers, judicial review, freedom of information, ombudsman, if not the 24/7 ‘threat’ of politically damaging exposure in the media, built a greater resilience protecting the public service from improper ministerial interference? Some of the bodies under review were created generations before ‘new public management’, ‘new’ public administration reforms, and (for Queensland) prior to the Fitzgerald Inquiry. The question of contemporary relevance for the a priori assumption that regulatory functions must only be outside a department is a fair one. There are contemporary precedents in government departments where independent regulatory and statutory functions are performed. Again, the proper question in making that decision would be one of degree in getting the balance right. It is also a question of risk. In assessing risk, it is not just a determination of the likelihood that ministerial interference might occur but the magnitude of the consequences should that event occur. Thus, according to consequence, there are cases where autonomous and independent governance structures outside portfolio departments are necessary. 4.1.2 Why is there bureaucracy and red tape Bureaucracy, in its pejorative sense, results in a number of ways, including: First, there was no, or an insufficient, business case raised – with contestable and persuasive reasons – to support the creation of an additional body in the first instance. This may be attributed to an absence of process or a process lacking sufficient rigour or integrity to act as gatekeeper for bureaucratic excess. There may have been, for example, a flawed presumption that the departmental alternative would be less ‘efficient’, or that presumption could have been invalidated by enhancements to the departmental model at less cost and bureaucratic activity than creation of a new and additional body. Second, valid reasons for the creation of additional bodies lost their contemporary relevance or weight through changed circumstances of need, environment, better alternatives arising – or simply, the initial charter had been fulfilled. Third, the organisational form established for the additional body is not fit for purpose or the most suitable such that the efficiency and effectiveness of the body is compromised. The 2003 Review of the Corporate Governance of Statutory Authorities and Office Holders (Uhrig review) for the Australian Government took the view that ‘boards have little opportunity to add value. Governments often delegate the administration of a narrow set of functions, limiting the issues to be addressed by the authority to the efficient and effective delivery of outcomes. This is essentially a management task.’67 65 Laking 2002, pp. 4-9. Such assumption reflected for example in Royal Commission on Australian Government Administration, Report, Australian Government Publishing Service, Canberra, 1976; Public Sector Review Committee (Chaired by Sir Ernest Savage), Public Sector Review: Report, July 1987. 67 Uhrig 2003, p. 35 (emphasis added). 66 A Public Interest Map Chapter 4 21 Fourth, the body is not financially sustainable68, or is perceived as a drain on finite public funds in the face of competing public policy priorities, such as ‘front line’ services. There may be misalignment of public policy expectations, communication or reputational difficulties for the body in demonstrating value for money, or an objective whole of government review of the business case for the body fails to earn it a share in public funding. Fifth, there is jurisdictional overlap or duplication of functions – or a failure to take responsibility to perform functions - arising for example from poor initial organisational design within the broader government framework; poor coordination, or poor ‘client’ service integration among relevant bodies and departments (e.g. expectations for streamlined ‘client’ service in support of life events such as moving to the state from another jurisdiction and requiring professional registration for employment – as suggested to this Review in public contributions made to date); poor management of functions (and inadequate performance accountabilities); or a lack of clarity in roles and responsibilities. Sixth, there is duplication of effort across agencies in performing their respective functions or there are inconsistent systems and processes across like functions by various bodies and departments - both yield criticisms not only for wasted resources but for wasted opportunity . For instance, governance arrangements by region across the State of Queensland are different typically from one body or department to the next. Apart from the inefficient spend in resources in collecting and analysing information from competing statistical basis for public policy purposes, as well as in the performance of cross-portfolio coordination functions when critical to region, there can be lost opportunity by the cost to public policy innovation reliant on data of a less accessible or transferable quality. This sense of bureaucracy is aggravated if the situation is an historical hangover from past systems and processes (which would require capital expenditure to remedy in an appropriately staged and coordinated way), or a failure to take a coordinated and strategic view of public sector endeavour. Many of these experiences may also be responsible for the pejorative partner, red tape. Red tape also gets tied up in the subtle but profound transformation between regulation as a government function for the benefit of the citizens, and the theory of the individual where a ‘user’s perspective’ turns the actively participating citizen into a customer or client. In a different context, the 2002 OECD study canvassed the nature of this relationship change from citizen to customer as being beyond mere language but as defining government performanceAt first consideration, it may appear shocking that people may have greater leverage visà-vis government as customers than as citizens. But citizenship invests people with a limited voice and virtually no power of exit; customership arms them both with voice and exit. In today’s world, it is the customer who is sovereign, because contemporary governments have been socialised to give primacy to services; this is why the state has grown so large and why efforts to cut it down are so feeble. And this is what the demand for performance is about.69 68 In Queensland, statutory authorities were expected to be self-funding: Queensland Government, Queensland QUASGOS: The role of statutory authorities in State Development, 1986, p. 6. 69 OECD 2002, p. 45. A Public Interest Map Chapter 4 22 With limited voice and virtually no power of exit when it comes to compliance with a purely regulatory function, this is what some frustration with red tape as experienced by the citizen turned customer, is about. It can redefine government performance as red tape rather than regulation. The review’s online survey of chief executive officers and board members conducted in September 2008 reported several criticisms held by members and CEOs of government bodies for the ‘red tape’ of, or ‘poor’ even ‘uncooperative’ and ‘rude’ performance by, government departments. In contrast, other departments were praised for their ‘excellent’ cooperation and many respondents countered that in their experience red tape was ‘important’, ‘necessary’ and ‘not a problem’. Of 509 identified board member responses, 204 (40%) provided negative comments on red tape. Of the additional 68 identified CEO responses, 24 (35%) reported red tape. Their concerns of red tape ranged from – ‘reporting obligations to the government shareholder are a major burden’ (CEO); significant delays in recruiting and then appointing to member vacancies of up to eight months or more in filling of member vacancies (CEO) (many members);70 significant backlog of payments owing to members (‘amounts involved total in excess of $7000’) (CEO); ‘consumes a great deal of time and effort that could be spent elsewhere’ (member); ‘governance of committee and reporting lines are not clear. It is hard to know relationship of one committee or board to another and there seems to be duplication of roles’ (member); ‘poor delayed communications’ (member); Required production of management plans and reporting beyond the resources of small organisation (member); Red tape? ‘Incredible. Ridiculous department enforced timelines that are then in turn needlessly held up at a Ministerial level. Often for several months’ (member); ‘conflict of interest between EPA [Environment Protection Agency] and DPI&F [Department of Primary Industries and Forestry]’ (member); ‘THE OVERALL INERTIA HAS ASTOUNDED ME’, and another member complained red tape was ‘over the moon’ (members); ‘some requirements are relatively straight forward whilst others can be considerably onerous and time consuming. The difficulty is knowing how relevant the really detailed red tape is. Is it that way because it is necessary or is it simply the work of a government employee who might come from another government area who is justifying their existence by producing convoluted complex reporting requirements? Those people are not proactive toward harmonious working relationships with responsible companies and people and they damage a lot of the productive work that comes from the departments who are working positively and directly with industry’ (CEO). Parliament of South Australia, Statutory Authorities Review Committee, Survey of South Australian Statutory Authorities, (Eighth Report) 1995-96, p. 54: recommended that mechanisms should be established to monitor vacancies which exist for a period greater than six months. 70 A Public Interest Map Chapter 4 23 The survey revealed that most respondents regarded red tape as being imposed on them rather than the by-product of their own body’s activities. There were two distinctly different classes of experience: the ‘unduly burdensome’ versus the ‘not an issue’ because it was important and necessary (understandable). There was also a significant coincidence between those who found red tape burdensome and unnecessary with a poor regard or relationship expressed for the department concerned. There is insufficient data to indicate which occurred first: the red tape or poor regard for the department. Regardless, apart from the impact of any putative benefit from process review or enhanced communication of processes and reasons and a sharing of mutual expectations that might improve future experiences, the data at least can be said to highlight the personalisation of the red tape experience and the influence of the interpersonal transaction in coping with red tape difficulties. This review has also noted anecdotally from public contributions received to date that the red tape meter is very sensitive to the behaviour and actions of the employee of the nondepartmental body and departments. To the citizen/customer they are both the public service. A rude, uncooperative, disinterested, unknowledgeable, or simply duty-statementonly employee handling the citizen/customer’s matter quickly pushes the red tape meter into the red zone. Red tape is not just about systems, structures and processes; the citizen turned customer expects customer service with all its contemporary trimmings that offer proactivity and an outcomes focus. The red tape experience in issue for this review must consider both that experienced by nondepartmental bodies as well as that experienced by the public in its dealings with nondepartmental bodies. Possible treatments are common to both risks. Reduction of red tape includes organisational capability expert in managing positively the interpersonal dimension involved in helping to smooth the wrinkles that arise in implementation of policy and legislation. At its simplest, the citizen or customer experience of the public service reflects on: did it work? with a minimum of fuss? was it quick? helpful? was it value for money? was it easy (intuitive process, communication, integrated, accessible), was it coordinated and ‘professional’? The factor of staff influence in those conclusions is high. In 2006, the Council of Australian Governments identified regulatory reform as a key priority committing to the reduction of the regulatory burden imposed by the three levels of government, and avoidance of unnecessary compliance costs (many of which are ‘off budget’ – for business, community and government). Queensland has an Office of Regulatory Efficiency (QORE) which is responsible for leading the development and implementation of the Smart Regulation reform agenda, working at national (via COAG) and state levels. Under the State reform agenda, QORE is investigating strategies aimed at– reducing the existing stock of regulation in Queensland through a phased program of reviews; increasing the quality of new regulation by streamlining and integrating existing impact assessment processes; and improving the quality of the business/government interface.71 71 Queensland Office of Regulatory Efficiency, 10 October 2008. A Public Interest Map Chapter 4 24 Separately, a review of internal and external governance would support the guiding principle that the exercise of public power such as the imposition of process on a citizen must be limited and must be justified. Process should have, and be seen to have, merit or value. Legislative and administrative requirements imposed on both the public and the public service should be efficient and effective in achieving the desired purpose. Review of regulatory quality and bureaucratic processes should be integrated in contemporary management practices such as in regular review of performance and outcomes and continuous improvement to achieve economy, efficiency and effectiveness in a whole-ofbusiness sense. Integration of ‘red tape alert’ in existing and ongoing business processes is key to not imposing more red tape in the quest to reduce red tape. Governance arrangements should also manage risk and accommodate capacity and flexibility for common sense business discretion focused on outcomes whilst assuring regulatory integrity in the public interest. 4.2 Governance Is it possible to reconcile a service-providing, agency-structured government with a strong, effective state? The answer is ‘yes’, but doing so requires a shift in focus from agencies to departments and ministries. The key question should be not whether agencies have freedom to operate efficiently, but whether departments have incentives and opportunity to effectively guide the agencies responsible to them and to oversee their performance.72 Governance concerns the structure, systems and processes in place to direct and manage an organisation. There is ‘good governance’ when governments and their organisations: act legitimately: so that public organisations comply with the requirements of the law and act within the authority conferred on them; observe due process in all their activities and respect the rights and aspirations of citizens and other stakeholders; meet publicly-declared standards of performance particularly of economy in the use of public resources, the supply of agreed outputs, and achievement of desired economic, social and environmental outcomes; and account to citizens and other stakeholders for their actions in terms of these criteria of legitimacy and standards of performance.73 Common principles underpinning these elements of good public sector governance include: accountability (both internal and external), transparency/openness and recognition of stakeholder rights (or responsiveness), integrity (measured by the extent to which public officials carry out their duties according to the law and without self-interest or favouritism), efficiency, stewardship, leadership, an emphasis on performance as well as compliance, stakeholder participation and inclusiveness.74 72 OECD 2002, p. 47. OECD 2002, p. 269. 74 Edwards, M. and Clough, R., ‘Corporate Governance and Performance’, Issues Paper No. 1 (as part of Australian Research Council Project: Corporate Governance in the Public Sector: An Evaluation of its Tensions, Gaps and Potential), University of Canberra, 2005, p. 4;(hereinafter referenced as Edwards and Clough 2005); and OECD 2002, p. 269. 73 A Public Interest Map Chapter 4 25 Tensions arise as principles, roles and interests can compete in challenging the right balance… tensions are created between those who govern and those who manage and role conflicts will come into play – especially in the public sector, when participants wear more than one hat… a key to success in balancing these tensions is clarity around role, responsibilities and expectations. Essential to managing tensions well is to establish and maintain good relationships [described as an element of ‘soft’ governance].75 4.2.1 Risk What are the main areas of risk in the governance of statutory authorities and other nondepartmental bodies? This analysis will assist not only core governance principles aiming for economy, efficiency, responsiveness and accountability that are central to this review, but will inform better decision-making on appropriate organisational form and proportionate governance requirements. External governance design and capability The significant risks arise from: (1) ad hoc development of agencies without proper regard to central mechanisms for direction and control if governments lose control of their revenue sources or permit some categories of organisational expenditure to become entrenched then they lose the ability to reprioritise their spending across the whole public sector or to control total demands of the public sector on the economy. Ministers may be ill-equipped to exercise their functions. (2) failure to apply appropriate general management regimes uniformly to agencies, where these are required to protect the government’s general interest in public sector finance, employment or codes of behaviour. (3) excessive spans of control and/or inadequate capability of central Ministries charged with direction and control of agencies. Internal governance and capability (1) poorly constituted top level organisational governance the form of top-level governance is inappropriate for direction and control – there will be problems of fit if, for example, formal responsibility for governance is vested in a board but the actual policy-related steering of the organisation requires frequent intervention by a supervising Ministry; these problems can arise if there is a high degree of policy risk in the operations of the organisation, or its activities require extensive central coordination with those of other organisations; in these cases a departmental form with its opportunities for direct control by a Minister may be preferable to a public law authority. unclear definition of roles – the risk will be increased if there is ambiguity about the political accountability of the organisation and particularly about its policy responsibilities [see also section 4.3 at pp. 33-41]. there are inappropriate criteria for top-level governance appointments. (2) problems of ongoing agency direction and control defining agency objectives in terms of outputs or outcomes, and appropriate specification of results (measures which are representative, comprehensive and reasonable in number and avoid a wrong focus, misrepresentation or gaming). 75 Edwards and Clough 2005, pp. 4, 12. A Public Interest Map Chapter 4 26 (3) management capability in agencies.76 4.2.2 Hard and soft attributes of governance Private sector board research indicates that the ‘hard’ attributes of governance are necessary, but not sufficient: ‘At best, they form minimal standards of good governance. More accurately, it is the interplay of these ‘hard’ but easy to measure attributes and ‘soft’ attributes that lead to good governance.’77 Some of the ‘soft’ governance factors that appear to be important for performance in the private sector include A clarity in roles, responsibilities, and relationships between: CEO and chair; directors and management; directors and shareholders/stakeholders. Healthy chair/CEO interface. Directors working as a team. Culture, trust and open dissent. Right skills, competencies and characteristics, including ‘industry/business knowledge’. A good induction process and ongoing access to training. Leadership skills of chair. Information flows. Regular evaluation of board performance.78 The following is a useful list of early warning signs of bad board behaviours evident of poor relationships or lack of adequate communication flows A dominant chair or CEO. Hurried decisions based on inadequate data. Serial restructuring and resignations of key executives. The cover up. Interfering with the flow of information. Communications which are on the defensive. Significant variance between forecasted and final accounts. Where no one accepts responsibility.79 The 2003 HIH Royal Commission reportedSystems and structure can provide an environment conducive to good corporate governance practices, but at the end of the day, it is the acts or omissions of the people charged with relevant responsibilities that will determine whether governance objectives are in fact achieved. For example, the identification of the background, skills and expertise of the people who walk into the board room is a good start, but it is what they do when they get there that is critical.80 Although this research is sourced principally to the private sector, it holds relevance for the public sector at least where boards have been chosen as the governance model and it follows that adherence to corporate governance practices would be expected. 76 Laking 2002, pp. 13-17. (This risk profile has been drawn from Laking’s extensive work, distinguished by his involvement with the OECD 2002 study. 77 Edwards and Clough 2005, p. 14. 78 Edwards and Clough 2005, p. 12; see also similar ‘informal elements’ that Laking includes in institutional risk analysis at Laking 2002, p. 13. 79 Edwards and Clough 2005, p. 14. 80 HIH Royal Commission, 2003 (Vol. 1, Part 3: 105), emphasis added and quoted by Edwards and Clough 2005, p. 12. A Public Interest Map Chapter 4 27 4.2.3 The high performing board A high performing board will play a strategic roleIt will plan for the future, keep pace with changes in the external environment, nurture and build key external relationships (for example business contacts) and be alert to opportunities to further the business. The focus on performance as well as conformance. The board is not there to simply monitor and protect but also to enable and enhance.81 Conversely, the board is not there to just consider strategic direction it must accept responsibility for conformance and ensure that good corporate governance occurs: it is not enough to regard that requirement as just a CEO responsibility. In Uhrig’s review, a board established without adequate power posed a risk to the board’s task of effective oversight of the performance of management… it may seek to define a role for itself other than one of governance. This is sometimes achieved by utilising its collective knowledge and expertise in a particular field, in a manner similar to a consultancy service, and engaging in issues of management rather than focusing on ensuring the organisation is striving for high performance. Alternatively, a board seeking to identify a role for itself may adopt an entrepreneurial approach and seek to establish new areas of activity for the statutory authority outside the parameters of its delegation or the expectations of government.82 Or, without adequate power the board will… often become captured, and tend to become an ally of the CEO, rather than an objective critic and fail to provide governance. Management may use a board to obtain agreement for activities that may not otherwise be agreed by the Minister and then use the justification of ‘board approved’ to explain why actions are occurring.83 In this scenario, the board will not be effective in holding management accountable. The special role of chair of the board also brings a critical bearing to the effectiveness of a board’s governance. Uhrig reported that where a CEO establishes a regular contact with the Minister, the ‘relationship between the Minister and the chairman becomes superfluous’.84 AlsoUhrig reinforces the significant (and expanding) role of the chair, so much under the spotlight since Justice Austin’s decision in ASIC v Rich and the comments of Justice Owen in the HIH Royal Commission Report [in 2003]. In the government context, Uhrig recommends that communications between the Minister and the CEO should only occur in conjunction with the chair, in order to maintain the board’s ability to provide effective management oversight. Additionally, in line with Justice Owen’s comments in the HIH Report, Uhrig recommends that the chair take an active role in reviewing individual directors’ performance and in briefing the Minister about the appointment and termination of directors.85 81 Edwards and Clough 2005, p. 5. Uhrig 2003, p. 66. 83 Uhrig 2003, p. 66. 84 Uhrig 2003, p. 66. 85 Kalokerinos J., ‘Corporate governance in statutory authorities: the Uhrig Review’, Keeping Good Companies, Vol. 56, No. 10, Nov 2004, p. 612. 82 A Public Interest Map Chapter 4 28 4.2.4 Corporate governance vs public sector governance A central recommendation in Uhrig’s review was that ‘governance boards should be utilised in statutory authorities only where they can be given the full power to act like a board of a publicly listed company (appoint and remove CEO, appoint the chairman and new directors, finalise and approve strategy, define the values and culture, say ‘no’ to management and give final approval to the sale and purchase of significant assets – ‘when these powers are diluted or modified, a board of directors is rendered useless’). Uhrig claimed that ‘with a few notable exceptions, boards in statutory authorities are likely to be an unnecessary layer in the accountability framework’. Where it is not feasible for the Minister and/or Parliament to delegate the full power to act, a governance board is not practical. This is particularly the case in those authorities where Ministers play a key governance role through the determination of policy and strategy. In these statutory authorities the issues to be addressed are limited to the efficient and effective performance of the activities specified through legislative parameters. This is essentially a management-oriented task. The optimum governance structure for most non-commercial authorities is that of an executive management that reports directly to the responsible Minister. The executive management structure may be headed by either one or more commissioners or a CEO. An executive management structure provides a direct line of communication between the Minister and those performing legislated functions, and the clearest and most direct line of accountability to the Minister.86 But as various commentary has noted,87 it should not be assumed that the private sector has more to teach the public sector on governance than vice versa. Indeed, dramatic events and case studies in recent world markets assist in challenging this presumption as being far from any immutable truth. Corporate governance, it has been said, takes much of its conceptual apparatus from constitutional law and political science.88 In the pursuit of similar governance objectives however, different constitutional, legislative and environmental considerations steer variances in the respective practice, and results, for corporate governance and public sector governance. The private sector has no equivalent of parliament as an institution of public accountability nor are private sector companies subject to continuous public scrutiny from a political opposition competing for public support as an alternative management team. Though the private sector focus on profitability is a powerful instrument of accountability, the range of activities for which private sector managers are held publicly accountable is considerably narrower than that which applies to politicians or senior public servants. In the public sector, the absence of a clear ‘bottom line’ is more than adequately made up for by a greater variety of accountability mechanisms applied at more points in the decision-making process.89 86 Uhrig 2003, p. 67. For example, Miller, R. and Sanders, K., ‘Implementing the Uhrig templates: a time to pause and get it right’, Keeping Good Companies, Vol. No. 7, August 2006, pp. 426-428. 88 Mulgan, R., ‘Comparing accountability in the public and private sectors’, Australian Journal of Public Administration, Vol. 59, No. 1, March 2000, p. 91. 89 Mulgan, R., ‘Comparing accountability in the public and private sectors’, Australian Journal of Public Administration, Vol. 59, No. 1, March 2000, pp. 94-95. 87 A Public Interest Map Chapter 4 29 The governance challenge in the public sector is more difficult because power, as a matter of law, is widely distributed. So would Uhrig’s recommendation, abandoning the board model of governance unless full power was delegated, address the concerns? The tendency to seek to reduce that complexity by removing boards substitutes a new level of governance complexity, not dissimilar to that which applies in relation to secretaries [Commonwealth equivalent of Queensland’s directors-general]. For instance, if, instead of a board governing a statutory authority all authority is vested in a statutory office holder appointed by and responsible to the portfolio minister, is power better delegated, more effectively limited and will it be better exercised? What is the role of the portfolio secretary [director-general]; where do his or her powers, authority and duty start and finish in these circumstances?90 Of direct relevance to all board members (and other office holders) is the vexed issue of competing interests. The general legal position is that office-holders must act in the best interests of the organisation. This is why ‘those elected to office as members of a collective decision-making body (e.g. staff members elected by university staff to membership to university councils) need to be aware of the distinction between the basis of their election by a particular constituency, and the basis of their obligations as an office-holder to the organisation as a whole’.91 Uhrig’s report was concerned about managing conflicts of interests for members of public sector boards who have been appointed as representative of stakeholders …while these types of appointments are appropriate for advisory boards, for governance boards they fail to produce independent, critical and objective thinking. Representational boards do not provide the best form of governance for an authority due to the potential for directors to be primarily concerned with the interests of those they represent, rather than the success of the entity they are responsible for governing.92 Uhrig went so far as to say that representational appointments had the potential to place the success of the entity at risk. 93 Welcome Aboard, the Queensland Government’s guide for members of boards, committees and statutory authorities highlights common law duties of directors and expressly, for members of companies incorporated under the Corporations Act 2001, that there is a civil obligation imposed by the Corporations Act 2001 (s. 181) to uphold a duty to act in good faith, in the best interests of the corporation and for a proper purpose. For example, use by the directors of their powers to benefit sectional interests, rather than the corporation as a whole, or to benefit some third party or their own interests will be considered to be a breach of this duty, as such a use of power is not for the promotion of the proper purposes of the corporation. … Miller, R. and Sanders, K., ‘Implementing the Uhrig templates: a time to pause and get it right’, Keeping Good Companies, Vol. No. 7, August 2006, p. 28. 91 Halligan, J. and Horrigan, J., ‘Reforming Corporate Governance in the Australian Federal Public Sector: From Uhrig to Implementation’, Issues Paper Series No.2 (as part of Australian Research Council Project: Corporate Governance in the Public Sector: An Evaluation of its Tensions, Gaps and Potential), University of Canberra, 2005, p.18. 92 Uhrig 2003, p. 43. 93 Uhrig 2003, p. 12. 90 A Public Interest Map Chapter 4 30 Breach of statutory duties draws penalties under the Corporations Act 2001 which range up to $220,000. Under both the common law and the Corporations Act 2001, officers may also be required to pay compensation or to account for profits. In some cases directors may also be disqualified from office.94 The various expert authorities95 on good governance would contend that although there are common elements underlying the good governance model, the challenge is in adapting principles and practices to maximise achievement of desired outcomes. Importantly, in addition to the suitably crafted model, key factors in success are clarity and transparency for the model and the various roles and responsibilities thereunder. And, as governance is a dynamic and therefore evolving force mechanisms for ongoing review and evaluation are essential. There is no single model of corporate governance i.e. the ‘one size fits all’ approach has been rejected by the OECD which instead advocates the need for pluralism, flexibility and adaptability in corporate governance.96 4.2.5 The public interest Of great significance to public sector governance is a shared understanding of the role of the ‘public interest’ for members and officeholders of public entities. Academic and legal commentary generally avoids providing a definitive script to resolve the tensions between the interests of the body and what are seen as potentially competing elements of the public interest. In the private sector the central issue is the need for shareholders/owners to be confident that an organisation is being managed responsibly, in accordance with shareholder interests. In the public sector the central issue is the need for citizens to be confident that the policies of elected governments, services delivered and conduct by public officials are aligned with the public interest. The rights of the public (including individuals, businesses, industries, families and/or communities) and value for money rather than shareholder interests and profits are paramount in the delivery of public services.97 Directors of companies that are created under the Corporations Act 2001 (Cth) are provided with a ‘safe harbour from personal liability in relation to honest and informed and rational business judgments’ (s.180). ‘Business judgment’ means any decision relating to the business operations of a corporation (s.180(3)). The focus is on decision-making process rather than whether the right decision in hindsight was made. Adequacy of board minutes and supporting papers and other supporting decision-making activities come into play to support the safe harbour protection for the directors of companies under the Corporations Act 2001. Department of the Premier and Cabinet, Welcome Aboard: A Guide for Members of Queensland Government Boards, Committees and Statutory Authorities, July 2002, section 7.8. 94 95 ASX Corporate Governance Council (2007), Corporate Governance Principles and Recommendations (2nd ed.); Standards Australia (2003), Good Governance Principles, Australian Standard 8000-2003; OECD (2004) Principles of Corporate Governance; Australian National Audit Office (2003) Principles of Public Sector Governance. The corporate governance model for Queensland SPV’s is based on the ASX Principles and AS8000-2003: Department of Infrastructure and Planning Government Framework for Infrastructure Delivery Special Purpose Vehicles 96 Standards Australia (2003), Good Governance Principles, Australian Standard 8000-2003, p. 9. 97 White, D., ‘Acting in the public interest’, Keeping Good Companies, Vol. 60, No. 7, August 2008, p. 401 (hereinafter referenced as White 2008). A Public Interest Map Chapter 4 31 The business judgment rule does not apply for State statutory authorities and other bodies that are not subject to the Corporations Act 2001 which might suggest a stricter standard for directors of government boards except many do not carry out ‘business functions’ in the same way that corporations do, and the business judgment rule may, in fact, be inconsistent with the nature of a board being publicly owned and possibly subject to ministerial direction. If government wished a business judgment rule to operate then it would need to create the accordant company structure under the Corporations Law.98 Risk taking tolerances are seen as higher in the private sector, provided profits are maintained and improved.99 Not acting in the public interest is a strategic risk for public sector governance. Research has identified that there is little guidance on a risk-control based approach to decision-making to enable agencies to assess costs, benefits and risks of adopting various governance principles and practices and there are few links between adoption of governance standards and due diligence protection of elected and public officials when performance issues arise.100 Inherent behavioural risks that compromise acting in the public interest are copied in Table 4.1. 98 Bini, M., ‘The Public Administration Act 2004 (Vic): A new approach to the liability and duties of directors on government boards and authorities’, Company and Securities Law Journal, Vol. 26, 2008, p. 180. 99 White 2008, p. 401. 100 White 2008, p. 403. A Public Interest Map Chapter 4 32 Inherent Behavioural Risks to the Public Interest101 Compromise/ capitulation Reneging Meddling/ opportunism Creaming or creative compliance Short-termism Blaming Bias Clientelism/vote buying/patronage Cronyism/ pliability Manipulation Symbolism/ monument syndrome Table 4.1 The dilution of effective policies and processes due to the need to accommodate those stakeholders with significant influence over decision-making approval and/or implementation Changes to promised binding policy because of funding, implementation and other issues which may not become apparent until after a government is elected because of improved knowledge Issues which become the focus of media attention and which may result in decisions being made that solve the issue but may create inconsistencies in policies/public interest Pressure to perform leads to finding the easiest way possible to meet performance targets even if the actions do not achieve the desired outcomes for government policy. An example is treating those with less complex needs or greater capability rather than those most in need in order to demonstrate results The dominance of the electoral cycle in which politicians need to demonstrate success in a limited time or public servants need to demonstrate results within the confines of budgets or lifespan of their programs or employment contracts A range of dysfunctional behaviours can occur if elected officials take the credit for success and public officials take the blame for performance issues or vice versa. Examples are risk averse behaviours which may compromise innovation and responsiveness. Having to make decisions based on adherence to ideology regardless of benefits, costs and risk or undue influence of individuals, lobbyists and vested interest groups. Pressures to seek electoral advantage by rewarding client/regional/group loyalty through targeted spending, concessions and other benefits Pressures to appoint individuals/support organisations who: Are more easily manipulated to provide directions and solutions that elected governments want to hear or implement Have influence but are not necessarily competent or who may be less likely to cause embarrassment These behaviours may also occur in agencies with responsibilities for reviewing/scrutiny including committees, anti-corruption bodies, regulators and inspection agencies. The result is the subtle conversion of the supposed ‘objective’ reviewer into a lapdog. Being required to consult with and/or engage stakeholders to explore possible directions without a real underlying intent to make major changes in policy position Being required to construct or develop a unique asset or program to create a recognised symbol of achievement, which goes beyond demand needs, may have been able to be achieved at a lower cost without the bells and whistles or is not in the longterm public interest These risks are relevant in reviewing the economy, efficiency and effectiveness of government bodies (as much as they would be for government departments). A hidden collective set of dysfunctional behaviours – or ‘undiscussables’ – may create mediocrity and underperformance-102 Ticking boxes against prescriptive governance standards is of little value. The public has a right to know that the right environment has been created to motivate and sustain acting in the public interest with any residual risks after controls disclosed.103 101 102 103 White 2008, pp. 401-402 (references omitted). White 2008, p. 402. White 2008, p. 406. A Public Interest Map Chapter 4 33 4.3 Independence and ministerial responsibility ..the ‘hands off’ aura surrounding statutory authorities, which arises from the need for operational independence, means that the boundaries of the relationships between statutory authorities, Minister and portfolio departments are not clear to the participants.104 Ministerial responsibility requires that ministers take collective responsibility for the activities of their portfolio. In Queensland, unlike most other Westminster system jurisdictions, collective ministerial responsibility is more than a convention. The Queensland Constitution requires it.105 However, the principle of vicarious responsibility where ministers should resign for matters beyond their immediate control or knowledge, has never been part of the conventions of ministerial responsibility in any Westminster jurisdiction: ‘it survives only as popular mythology, kept alive by opportunistic politicians and ignorant commentators’.106 The practice of ministerial responsibility concerns whether the minister has ensured that reasonable administrative arrangements are in place and whether the minister reacts promptly and well (in accepting collective responsibility) when an issue arises. There is a corresponding element of political control required for the minister to serve that accountability. The Queensland Cabinet Handbook notesCabinet collectively, and Ministers individually, are responsible and accountable to the Crown, the Parliament, and ultimately the electorate… It is the policy of the Government to enhance Ministerial responsibility and accountability consistent with its collective commitments.107 The Queensland Government’s guide for members of Queensland government boards, committees and statutory authorities, Welcome Aboard, says on the role of ministers- Ministers are responsible to Parliament for the operation of all Government Boards and agencies within their portfolios. They have the authority either directly to make appointments to Government Boards, or indirectly to recommend appointments to Cabinet or the Governor in Council. The authority of a Minister to give directions to a Board is spelled out in the enabling legislation, if any.108 By definition, statutory authorities are creatures of Parliament and their enabling (and governing) legislation can set limits on the extent of their autonomy, and limits on the role or powers of the minister. If the statutory authority is in the form of a corporate style board, then the more legislative (or perceived) control the minister has the greater is the likelihood that tensions between roles and responsibilities will arise. If the government body is not a statutory authority, transparency and clarity of respective roles and responsibilities are still paramount – and need a non-legislative form - in seeking to manage the relationship and the steering of outcomes. 104 105 Uhrig 2003, p. 53. Constitution of Queensland Act 2001, s. 42. Mulgan, R., ‘Accountability in a contemporary public sector’, Asia Pacific School of Economics and Government Discussion Paper 05-17, The Australian National University, Canberra, 2005, p. 3. 107 Department of the Premier and Cabinet, Queensland Cabinet Handbook, sections. 2.0-2.1.2 (emphasis added). 108 Department of the Premier and Cabinet, Welcome Aboard: A Guide for Members of Queensland Government Boards, Committees and Statutory Authorities, July 2002, sections 3.0-3.3 at 3.1. 106 A Public Interest Map Chapter 4 34 However, whatever the formulation prescribing the respective roles and powers of the minister and government body, there remains an unavoidable political reality: a public bottom line that expects ‘the government’ to be accountable for expenditure of public funds; exercise of public power and authority; and ultimately, for meeting the needs of the electorate who also happen to be customers of statutory authorities and other public bodies. The minister’s capacity to use organisational form as a ‘shield’ in limiting ministerial responsibility beggars public acceptance. There is also a political incentive for the minister’s ‘need to know’ and to influence government bodies which puts a minister at risk of criticisms of ‘undue interference’ and conflict with bodies. … the loss in accountability has been less than the pure theory of institutional separation might suggest. The overriding cause has been the reluctance of the public to allow ministers to decline responsibility for mistakes occurring in their portfolios, regardless of whether or not the ministers have a direct institutional responsibility.. Ministers who try to pass the buck when prisoners escape from private prisons or when job-seekers are rejected by publicly funded employment agencies or when lives are lost on corporatised public railways are pilloried in the media and parliament. The traditional expectations of ministerial responsibility – that, in times of crisis, ministers will front up, take charge and impose remedies – run very deep. The public are not prepared to accept a devolution of accountability for administrative error away from ministers to other agencies public or private contractors. Nor will they readily accept diminished access for their review agents such as Ombudsmen and Auditors-General. In practice, then – in the interests of political survival – politicians and their advisers have drawn back from the theory of institutional separation and its attendant rhetoric of clarified responsibilities and accountabilities.109 And, … the electors still believe that the minister should account for the delivery of government-funded services, even if they are actually provided by an agent. Smaller government of a different shape will not reduce the demands for good service, nor should they. The logic is one of efficiency, not a reduction in accountability.110 In my view the community’s expectation of appropriate governance and accountability is the same for all public sector entities, regardless of their size or type.111 The OECD study on distributed public governance summarised the international experience of political risks to the minister, and government, broadlyGovernments may simply ‘lose control’ of their agencies. Creating an agency can create a constituency for that agency which is politically difficult to reverse. When governments attempt to re-assert control over agencies, the most vocal opponents may well be the agencies themselves. In countries such as Germany and the Netherlands ‘there is suspicion that some agencies function outside of political debate, and are run largely on ‘auto-pilot’ with little control and influence by their parent ministries.’ In New Zealand, there have been concerns about ‘unresponsiveness or disregard by Crown entities of Mulgan, R. and Uhr, J., ‘Accountability and governance’ in G. Davis and P. Weller eds Are You Being Served? Allen & Unwin, Sydney, 2001, pp. 168-169 (references omitted); also Mulgan, R., ‘Accountability in a contemporary public sector’, Asia Pacific School of Economics and Government Discussion Paper 05-17, The Australian National University, Canberra, 2005, p. 14: even for contracting out, public will not tolerate government blame-shifting. 110 Weller, P., ‘The summit of their discontents: crisis or mere transition?’ in G. Davis and P. Weller eds Are You Being Served? Allen & Unwin, Sydney, 2001, p. 200. 111 Auditor- General of Queensland, Report no. 4 for 2005: Results of Audits completed at 31 October 2005, p. 44: concerning the ‘proliferation’ of public sector companies. 109 A Public Interest Map Chapter 4 35 government policies’. [OECD study was prior to New Zealand’s Crown Entities reform two years later in 2004] If governments lose the capacity to direct or control their agencies they may be exposed to significant political risk. The risks can arise from inability to align the policy priorities of the organisation with overall government priorities. Priorities can be locked in by the creation of an agency: ‘…institutions are prone to survive even if a priority has long been met or is no longer a priority.’ Agencies ‘might allocate public money for purposes different from those intended by government and parliament’ or; adopt quasi-fiscal activities that stretch beyond the original policy intention of government.’ Public agencies may ‘undermine policy objectives by creating constituencies that will compel governments to maintain existing policies’. Problems of policy direction and efficient implementation may be compounded by incoherent and prolific development of agencies, leading to fragmentation (and coordination problems), duplication and overlaps of functions.112 The recent announcement by the Premier of New South Wales that that State’s five and a half year old RailCorp will no longer be a company but become a statutory authority instead provides a dramatic example of where the tolerance threshold for political risk was exceeded. The New South Wales Premier claimed ‘it was about returning accountability for the service to the government and the Transport Minister and therefore improving service delivery.’113 … the old state-owned corporation structure, with the treasurer and transport minister involved in the RailCorp board, was a ‘recipe for paralysis’.114 … RailCorp is unwieldy as a company. The operation should be directly answerable to the Premier and the Transport Minister … rather than to a board.115 The people who get the train to and from work each day want them to be cleaner and more reliable – that’s what they’re telling me and this is the first step in delivering the changes needed to improve rail services … My Government will take responsibility when things don’t work as they should – but I insist in taking control along with responsibility. For too long RailCorp has been a law unto itself.116 (emphasis added) Also recently, ministerial responsibility responded with increased government control in Queensland, albeit on a less grand scale. Queensland Rail’s corporate entertainment and hospitality expenditure will be subject to new limits with government policies and guidelines for government owned corporations. Reportedly, Queensland Rail’s management ‘expressed difficulty balancing the public’s interest in having a strong rail provider in a competitive market and limiting spending of taxpayer funds’. The news report continued that the Transport Minister ‘was not sympathetic, saying the corporation’s culture had to change’. 117 112 Laking 2002, pp. 9-10. The Sydney Morning Herald, 9 October 2008, p. 4. 114 The Sydney Morning Herald, 9 October 2008, p. 4. 115 The Sydney Morning Herald, 9 October 2008, p. 4. 116 The Sydney Morning Herald, 8 October 2008, p. 4. 113 117 ABC News, 24/10/08 <http://www.abc.net.au/news/stories/2008/10/15/2391371.htm>; and quote from <www.brisbanetimes.com.au/news/queensland/govt-caps-entertainment-spend> accessed on 24/10/08. A Public Interest Map Chapter 4 36 The scope of this review does not include GOCs,118 like RailCorp or Queensland Rail, but it does include government companies and board structures that take that ‘market-style’ organisational form. Regardless, these recent examples and the public responses made by the Premiers and responsible Ministers underscore the ministerial sensitivities and tensions in the control versus responsibility prism in contemporary Australian politics and public administration. Inherent in the pronouncements by the New South Wales Premier is the assumption that a statutory authority is an organisational form that accommodates direct ministerial control (and therefore better supports ministerial responsibility). Separate to newspaper editorial chiding, ‘that may sound plausible until you remember how miserably direct ministerial responsibility works for hospitals, schools, roads and other basic services’119 which is part of a broader debate, the substance of the governance arrangements of the statutory authority as a vehicle for enhanced ministerial responsibility is key. When is a ‘board’ (of a statutory authority), not a board (that troubles the minister’s control)? Should a statutory authority have a board? Uhrig’s Commonwealth review recommended that there should only be ‘executive management’ governance of bodies (reporting directly to the responsible minister) if the government is not prepared to devolve full power to act to a board.120 ‘Hard data’ studies which examine the effects of boards in terms of outcomes challenge the conventional wisdom that the superior board is composed mostly of non-executive outsiders who are independent of executive management. Contrary to agency theory, there is even some evidence that company performance may benefit from boards of mostly executive members. … the whole rationale for having a board becomes suspect. The company may just as well have a monthly committee meeting of its senior managers. Since the company may have one of these already having a board composed of executives is just a duplication. Thus, there may be no point in having a board of directors. Abolishing the board would economise on time and effort presently wasted by executive management putting on the monthly ritual.121 In the final analysis, there are of course the other key perspectives to consider in the relationship’s imperatives: the board directors and chair, and portfolio departmental chief executives. 4.3.1 The board’s perspective Like government ministers and the public, the chair and board members have interests at stake too such as their legislative responsibilities, directorial duties and liabilities, even reputations. Governance design should seek to align legislative responsibilities of the board with the role and control that the minister is to take. Clarity and transparency of governance structures and roles will help navigate any tensions arising. On a whole of government Under the Government Owned Corporations Act 1993 (Qld). The Sydney Morning Herald, 9 October 2008, p. 14. 120 Uhrig 2003, pp. 12, 41-44. 121 Donaldson, L. and Davis, J., ‘Boards and company performance – research challenges the conventional wisdom’, Corporate Governance: An International Review, Vol. 2, No. 3, 1994, pp. 151-152, 155; and recently Nicolson, G.J. and Kiel, G. C., ‘Board Composition and Corporate Performance: How the Australian Experience Informs Contrasting Theories of Corporate Governance’, Corporate Governance: An International Review 11(3), 2003, pp. 189-205, accessed <http://eprints.qut.edu.au> 118 119 A Public Interest Map Chapter 4 37 scale, consistency of structure and roles across like functional bodies will also help manage potential confusion. Unmanaged by unclear boundaries across different organisational forms, there is potential for a director’s common law (or for companies, statutory) duties to be challenged risking directorial liability. For example, section 181 of the Corporations Act 2001 imposes a civil obligation on directors, secretaries and other officers of a corporation to exercise their powers and discharge their duties in good faith, in the best interests of the corporation and for a proper purpose (emphasis added). Academic commentaries debate whether the best interests of the corporation is synonymous with the interests directed, or influences made, by the minister, and moreover with the public interest for which the minister is essentially custodian in this sense particularly in the absence of any express direction. Directors’ reputations may be put at risk where ministerial involvement or ‘interference’122 is seen to compromise their independence and integrity as board members. Traditionally, the remedy for board members who are not able to steer a satisfactory course through the conflict is to resign (or maintain one’s contrary view and be ‘sacked’, eventually). From a government perspective, the literature, other government reviews and anecdotal evidence indicate a wider incidence than the ‘one off’ scenario where the ministerial and board roles come into tension. This makes the traditional options to reconcile entrenched views unsustainable for government in a competitive marketplace for competent members, particularly where government incentive to become a member for most bodies relies more on an honourable and patient sense of community service than competitive or proximate remuneration.123 Some academic analysis suggests that due diligence principles premised on a ‘sound behavioural risk-control based approach’ would protect the reputations of those acting in the public interest and provide ‘safe harbour’ protection similar to the business judgment rule in the private sector’.124 At the superficial level at least, this suggestion may not be transported to guide the independence versus ministerial responsibility conflict onto clearer tracks because it relies on the members acting in the ‘public interest’. In a parliamentary democracy, the ‘public interest’ in the first instance would be determined by the accountable government minister and not an independent board member, so the relief fails for circuity. A deeper analysis might support a defence of due diligence in circumstances where a reasonable board member charged with obligations of independence can distinguish between dysfunctional behavioural risks (such as bias or patronage) and a difference of opinion in interpreting the public interest orientation or meaning for application of the substance of the body’s charter. In the former, the independent board member’s judgment should prevail, in the latter, it should be that for the minister. The experience of government board members, their challenges and perspectives and a sustainable future for government deserves more work. 122 Review’s online survey conducted September 2008. The review’s online survey conducted September 2008 and public submissions suggest inadequate remuneration but members’ sense of ‘community service obligation’, patience with red tape and other government challenges to their expectations; also see Uhrig 2003, p. 101 for discussion of the competitive marketplace for skilled and experienced directors. 124 White 2008, pp. 401-407. 123 A Public Interest Map Chapter 4 38 As one commentator points outSocial survey data regularly reveals declining public trust in politicians and governments. Yet at the same time, the Australian government and business lobbyists are complaining about the autonomy of statutory authorities, wanting them reined in and subject to greater ministerial control. It may be an unpalatable or unfashionable thought, but perhaps the public actually likes ‘rogue’ regulators. Perhaps citizens … are alarmed at the thought that the public service is too much under the thumb of ministers and their staff. This possibility stands in tension with some of the conventions of our system of government. But that doesn’t mean it should just be ignored.125 In governance and accountability terms, the chair of the board has a special role leading and directing the activities of the board which by its nature can open the potential for conflict with the minister. Responsibilities of the chair include 4.3.2 setting the Board agenda; facilitating the flow of information and discussion; conducting Board meetings and other business; ensuring the Board operates effectively liaising with and reporting to the Minister; reviewing Board and organisational performance; and inducting and supporting Board members.126 The director-general’s perspective On the role of the portfolio department, Uhrig’s Australian Government review recommended that statutory authorities and office holders should ‘provide relevant information to portfolio secretaries [departmental chief executives] in parallel to that information being provided by statutory authorities and office holders to ministers’Departments are the primary source of public sector advice to Ministers and are best placed to support Ministers in the governance of statutory authorities. In this respect, the portfolio secretary has a role akin to an advisory function within a parent company in providing advice to the CEO about the activities of the company’s subsidiaries. Departments have a role in advising Ministers on options involving establishing statutory authorities, on the performance of statutory authorities, in developing policy and legislation and in supporting Ministers during the passage of legislation through the Parliament.127 Despite the apparent breadth of the recommendation, the supporting discussion suggests that the intention was the provision of appropriate information to assist departments in their policy development and advisory role, and the adoption of a ‘no surprises’ approach to keeping ministers informed. Cautions concern the risk to departmental chief executives posed by a resultant increase in responsibilities considerably beyond existing responsibilities for policy and legislation and executive services advice and services. 125 Holland, I., ‘The Review of the Corporate Governance of Statutory Authorities and Office Holders’, Public Administration Today, No. 1, Sept-Nov 2004, p. 65. Western Australia’s Government (The Machinery of Government Taskforce), Government Structures for Better Results: The Report of the Taskforce Established to Review the Machinery of Western Australia’s Government, Perth, June 2001, pp.3.0-3.3. 126 127 Uhrig 2003, pp. 63, 65. A Public Interest Map Chapter 4 39 The first time a major administrative blunder, failed policy recommendation or embarrassing revelation about conflicts between a Minister and an authority comes to light it will be the portfolio secretary who share the opprobrium. Ministers have welldeveloped mechanisms for avoiding blame…Portfolio secretaries have no conveniently forgetful ministerial staff to hide behind. They, along with the authority concerned, will share the responsibility for any failings. A defence of ‘I did not have time to read the information sent to me’, while an accurate reflection of the workloads placed on portfolio secretaries, is unlikely to convince the inevitable inquiry or royal commission that follows an administrative disaster. … … portfolio secretaries should be worried about managing the risk it poses for them. If they are to do so effectively, they must perforce take a more active role in managing authorities within the portfolio. From a public policy perspective, the government’s adoption of this recommendation as much as any other recent change in public administration signals an end to the insistence on devolution to line managers that has been part of public sector organisational design in Australia since the early 1980s.128 Adoption of the ‘new ball game’ would require development of communication, informationsharing, and reporting protocols to accommodate and enhance this triangular interaction between statutory authorities, portfolio departments and secretaries, and ministers (and their advisers).129 The Australian Government’s Governance Arrangements for Australian Government Bodies (August 2005) cites as a further reason for establishing bodies within a departmentEven if the body were later moved to become a portfolio body outside the Department, the Minister would still need departmental advice on that body. The Report of the Royal Commission on Australian Government Administration (Coombs Royal Commission) stated, in 1976, that: ‘there appears to be fairly general agreement that the Minister was entitled to look to his [or her] department for advice on the exercise of his [or her] reserve powers in relation to bodies in his [or her] portfolio and that accordingly there needed to be a capacity in the department to give informed advice.’ This view was restated, in general terms, in the Uhrig Report. The role of Queensland directors-general also deserves a certain and considered approach. Caution, in not unreasonably extending the scope of accountabilities owed by the directorsgeneral in advising ministers on the larger non-departmental bodies, is both– pragmatic (literally in terms of effective workload capacity of the director-general and their fair access to information and systems of a non-departmental body); and Bartos, S., ‘The Uhrig Report: damp squib or ticking timebomb?’, Australian Journal of Public Administration, Vol. 64, No. 1, March 2005, p. 98. 129 Halligan, J. and Horrigan, J., ‘Reforming Corporate Governance in the Australian Federal Public Sector: From Uhrig to Implementation’, Issues Paper Series No. 2 (as part of Australian Research Council Project: Corporate Governance in the Public Sector: An Evaluation of its Tensions, Gaps and Potential), University of Canberra, 2005, p. 26. 128 A Public Interest Map Chapter 4 40 prudent (so as not to enliven any risk or fear of ‘shadow director’-style legal liability on the director-general; also an extension of accountability would in its necessarily risk averse/minimisation and bureaucratic way duplicate resources in the portfolio department to support the director-general’s new role which, together with a consideration of the relationship power struggle and suspicions that would be more likely in the affected relationships, do not augur well for the public interest in favour of economical, efficient and effective public administration). However, for smaller bodies there may be greater scope for directors-general to add value to, rather than duplicate, the chief executive responsibilities for performance briefing and accountabilities to the minister. Again, transparency and clarity in the respective roles and responsibilities will do much to ensure alignment of expectations and, in support of those, that corresponding information flows are timely, and of the appropriate quantity and quality for board members, directorsgeneral and responsible ministers. The review’s online survey of CEOs and board members conducted in September 2008 showed that the respondents were less satisfied with the quantity, quality and timeliness of information flows incoming and outgoing for their government body than they were for most other indicators of governance in the survey. CEOs rated satisfaction levels concerning information lower than the members and both gave lower satisfaction levels for timeliness below their satisfaction for quantity and quality. CEOs rated incoming information to the members lower than information outgoing, but the members rated information incoming to members higher than they rated the quantity, quality and timeliness of information outgoing from the government body members. Uhrig’s review recommended that ‘removing uncertainties, by clarifying and enunciating roles, would help to develop a common understanding of governance structures and consequently their use’.130 The Government should clarify expectations of statutory authorities by Ministers issuing Statements of Expectations to statutory authorities; by statutory authorities responding with Statements of Intent for approval by Ministers; and by Ministers making public Statements of Expectations and Intent.131 In response, it has been suggested that it would be expected that the ‘statutes establishing the autonomous bodies, in conjunction with parliamentary committee scrutiny, should combine to set the important parameters for statutory bodies’ operations’.132 Whilst others contend that if the ‘Statements of Expectations’ are faithfully developed and applied they could have useful consequences for the independent operation of boards within the constraints of the specified expectations. Greater accountability however would result if sanctions were brought to bear for failure to deliver on ‘Intents’.133 130 131 Uhrig 2003, p. 62. Uhrig 2003, p. 11; similar recommendation in Western Australia’s Government (The Machinery of Government Taskforce), Government Structures for Better Results: The Report of the Taskforce Established to Review the Machinery of Western Australia’s Government, Perth, June 2001, p. iv. 132 Holland, I., ‘The Review of the Corporate Governance of Statutory Authorities and Office Holders’, Public Administration Today, No. 1, Sept-Nov 2004, p. 64. 133 Shadwick p. 29 A Public Interest Map Chapter 4 41 4.3.3 Parliament Among academic commentary comes the well-evidenced observation that there are statutory authorities whose charters and roles necessarily bring them into conflict with ‘owning’ governments from time to time, and they need special parliamentary protection.134 Parliament in creating the statutory authorities and statutory bodies can prescribe or guide as the appropriate case may be, the degree of ministerial control and extent of independence granted to the authority. Once established, the main opportunities currently for parliamentary scrutiny of statutory authorities are parliamentary question time or through the estimates committees process and the Public Accounts Committee. The role of the Queensland Parliamentary Public Accounts Committee is to assess the integrity, economy, efficiency and effectiveness of Government financial management. It achieves this by examining Government financial documents and considering the reports of the Auditor-General135. Many, although not all, non-departmental government bodies would be subject to the audited financial statements requirements. Responsible ministers are accountable to parliament for all the bodies within their respective portfolios, if not individually through separately audited financial statements and performance reports, then for the expenditure of public funds as part of the portfolio’s review, or generally in terms of the delegation or devolution of public power within the minister’s portfolio. 134 Wettenhall, R., Parliamentary oversight of statutory authorities: a post-Uhrig perspective’, Australasian Parliamentary Review, Vol. 20, No. 2, Spring 2005, p. 54. 135 <www.parliament.qld.gov.au/view/committee/PAC.asp> accessed on 25 October 2008. A Public Interest Map Chapter 4 42 5 A comparative view of principles The analyst advising on whether a particular government function should be carried out in an agency has to ask two basic questions: why is this function better performed in an agency rather than a government department? and what are the risks of creating a new agency and can they be effectively managed?136 The cumulative value of international and Australian experiences is significant and offers much to consider in proposing strategies for Queensland to reduce bureaucracy and red tape through arrangements for its government bodies. 5.1 Organisational form and reasons In 1976, the Royal Commission on Australian Government Administration (RCAGA) recommended a stronger focus for the public sector on objectives and assessing performance on the basis of results, as well as the need for greater responsiveness to the elected government and its policy priorities.137 The RCAGA reported that Australia had probably made too much use of statutory authorities and identified the primary reasons in favour of the establishment of a statutory body as to avoid political control or full political accountability, as when the function is quasi-judicial, regulatory, involves grants or subsidies, or entails higher educational opinion-forming or research activities; or to avoid departmental procedures or control, for example when performance of commercial activities is required, particularly in competition with private enterprise, or when a separate channel of advice or separate evaluation of policies is desired; or to relieve ministers of responsibility for day to day administration of detailed and self-contained tasks. The commission [RCAGA] then listed a set of secondary conditions: a desire for prestige for research-oriented institutions; the need for the body to be under joint government control; the discharge of a specialised function, particularly where private funds are involved, for example commodity boards and trustee functions; a need to bring an ‘outside’ element into management of the activity in ways that are not practicable in a department, as for instance elements of special expertise or representation of interests or geographical representation. The commission then asked also whether other conditions might be fulfilled: what machinery is required to carry out the task, and why can the department not do it effectively? Does the purpose itself justify the additional staff, financial and other resources almost certainly required if a separate (particularly non-departmental) body is to be established? 136 Laking 2002, p. 20. Royal Commission on Australian Government Administration, Report, Australian Government Publishing Service, Canberra, 1976; Ringwood, G., ‘On Leadership’ Leadership Lecture address to Leadership Victoria, 7 June 2007, p. 5. 137 A Public Interest Map Chapter 5 43 What precise powers, for instance over finance and staffing, and what responsibilities to the minister, the department and parliament are required if the body is to achieve its purpose effectively, economically and responsively? To what extent would the creation of a new body overlap with the activities of other department or statutory bodies? Where there is overlap the implications should be made explicit and steps taken to avoid duplication, as a condition of creating the new body. Are the functions proposed coherent and capable of being exercised separately and apart from the functions of a department? Does the inflexibility inevitably associated over time with the functions of a statutory body mean that the more adaptable departmental form is more appropriate? In what ways will the new body be accountable to the minister, the department, parliament and the public? 138 The RCAGA also recommended that purpose clauses be used in appropriate cases to clarify the scope and effect of legislation but where there is doubt, the RCAGA suggested it may be best not to establish such a body and where delineation is impossible between departments and a body, the body may best be abolished. Concerning the responsible ministers, the RCAGA reported: If the minister is given power of direction over a statutory body, any direction should be in writing and be tabled in Parliament. Statutory bodies be placed under obligation to report through the minister to Parliament, and to include in such report an account of any issues of concern.139 The RCAGA wanted careful consideration to be given to each decision to establish or maintain a statutory authority, but there is little evidence that such an approach was adopted.140 The 2005 Governance Arrangements for Australian Government Bodies states that ‘a new function, activity or power should be conferred on an existing department (or another existing body) unless there is a persuasive case to form a new body’; and, where the case is persuasive, a non-legislative structure is to be considered first.141 The arrangements also provide that sufficient capacity to devote appropriate resources to governance matters is required - and where a body’s size suggests that the effort of attention to these matters would be disproportionate, then the body may best be consolidated into a department or with another body.142 Wanna, J. O’Faircheallaigh, C., Weller, P., Public Sector Management in Australia, Macmillan, Melbourne, 1992, pp. 46-47. Royal Commission on Australian Government Administration, Report, Australian Government Publishing Service, Canberra, 1976, pp. 415-416. 140 Wanna, J. O’Faircheallaigh, C., Weller, P., Public Sector Management in Australia, Macmillan, Melbourne, 1992, p. 47. 141 Department of Finance and Administration, Governance Arrangements for Australian Government Bodies, Financial Management Reference Material No. 2, Australian Government, Canberra, August 2005, pp. 13, 15. 142 Department of Finance and Administration, Governance Arrangements for Australian Government Bodies, Financial Management Reference Material No. 2, Australian Government, Canberra, August 2005, p. 35. 138 139 A Public Interest Map Chapter 5 44 In 1986, the then Queensland Premier endorsed the following principles as applying to the growth and management of the statutory authority sector the creation of a statutory authority on the basis of a clearly defined need; the progressive increases in operational autonomy concurrent with improvements in performance and accountability; maximum operational autonomy consistent with the needs of the authority and compliance with Government policies; clear accountability to the responsible Minister, and to Parliament; regular internal and external appraisal of performance; regular updating of the objectives, functions, powers and management structure of statutory authorities; and termination of a statutory authority when that authority has fulfilled its objectives, or when, due to changing circumstances, those objectives can be better achieved by other means. Queensland statutory authorities were meant to be self-funding.143 The Position Paper of Queensland’s former Service Delivery and Performance Commission on commercialised business units suggested that the future role of government in establishing and continuing to operate commercialised business units should consider1. ‘Should the particular activity be undertaken?’. 2. ‘Assuming the particular activity should be undertaken, should the Government be doing it?’. If a commercialised business unit (CBU) was proposed, then the Service Delivery and Performance Commission recommended that the following five key principles assist answering the next question3. ‘What is the source of value to the Government provided by the establishment and operation of CBUs?’ Appropriateness – the extent to which the CBU is a suitable organisational structure for achieving government objectives Sustainability – the extent that current and future operating results from the CBU operations are positive Flexibility – the extent to which the CBU has the necessary flexibility to respond to changing client and market needs Accountability – the extent to which the CBU is accountable to its customers and other stakeholders for the service it provides, and Risk – the extent to which risks are best managed through the establishment and operation of CBUs.144 The South Australian Government circular, Improving the Effectiveness of Government Boards and Committees (19 March 2008), recommends a review or sunset dates for government boards and committees. The following would be considered Has the body fulfilled its intended role? How effective has the body been in terms of achieving the objectives set out in its terms of reference? Queensland Government, Queensland QUASGOS: The role of statutory authorities in State Development, 1986, p. 6. Queensland Government (Service Delivery and Performance Commission), Position Paper on Government Commercialised Business Units, October 2006, pp. 1-2. These principles establish the foundation for guidelines and assessment sheets for establishing and reviewing CBUs. 143 144 A Public Interest Map Chapter 5 45 Is there an ongoing need for the functions of the body, and is the body the most cost-effective way of providing those functions? Do members have skills and experience suited to the purpose for which the body was established? Do the functions or operations of the body duplicate or overlap the functions or operations of another body?145 The new Public Administration Act 2004 (Vic) introduced generic legislation which sets broad standards of governance arrangements across different types of public entities. In addition to departments, the public sector entities covered by the Act are administrative offices (head responsible to the secretary of the department); public entities (perform public functions on behalf of the State, or wholly owned by the State); special bodies (e.g. Victoria Police); exempt bodies (e.g. parliamentary committees, local government and universities); and bodies outside the Act’s ambit (e.g. community health centres).146 In 2002, the OECD reported that the United Kingdom agencies had survived the ‘modernising government’ agenda, but with somewhat less autonomy. Excessive independence, according to the modernising logic, gets in the way of policy cohesion and service integration. The model favoured by the Blair Government was hierarchical, with rules and guidance flowing down, and information flowing up. Under the ‘Wiring Up Government’ manifesto, the critical relationship was between government departments and local authorities; agencies would participate as departmental subdivisions, not as independent entities.147 The United Kingdom’s Cabinet Office Director of the Performance and Innovation Unit and the Forward Strategy Unit argued for hierarchy in the name of joined up governmentAs a rule government works best: When there are clearly identified critical tasks When authority and resources are distributed in ways that enable these to be carried out When there is a clear sense of mission from top to bottom When there is sufficient freedom and flexibility for those working as managers or front line delivery to get the job done.148 Prime Minister Gordon Brown has pledged that there would be ‘no backtracking of public sector reform’ first introduced by Tony Blair and ‘no toleration or excuses for underperformance’.149 145 Government of South Australia, Department of the Premier and Cabinet Circular, PCO22 – Improving the Effectiveness of Government Boards and Committees, 19 March 2008, pp. 3-4. 146 Public Administration Act 2004 (Vic), s. 5. 147 OECD 2002, pp. 50-51. 148 Mulgan, G., ‘Joined up Government in the United Kingdom: past, present and future’, Canberra Bulletin of Public Administration, No. 105, Sept 2003, p. 27. 149 Mulholland H, 10 March 2008, <www.guardian.co.uk/politics/2008/mar/10/publicservices.policy> accessed on 14/10/08. A Public Interest Map Chapter 5 46 Alternative service delivery forms in Canada are to abide a commitment to a citizen-centred approach, public service values, managing for results and ensuring value for money. These four commitments both drive innovative organisational arrangements for service delivery and ensure that arrangements are tested in the public interest and contribute to good governance.150 The following public interest test questions are used for making the case for alternative service delivery arrangements in Canada Does the new arrangement provide an appropriate decision-making role for ministers? Does the relationship with the proponent ensure appropriate links between policy and operations? Are the arrangements appropriate for reporting results and other relevant performance information to ministers, Parliament and citizens? Does the arrangement represent an appropriate balance between the flexibility required for high organisational performance and sound governance?151 For Canada’s 2002 policy, alternative service delivery includes not just decisions about organisational form but ‘bringing together organisations from across government, between levels of governments, or across sectors, through partnerships (for example, ‘single windows’, co-locations, or clustering of services to citizens) to provide more seamless and citizen-centred services’.152 The purpose of New Zealand’s significant reform of its Crown Entities legislation in 2004 was to provide a consistent framework and clarify accountability relationships and reporting requirements. The Act categorises bodies and then identifies a range of generic principles for each category.153 5.2 Governance The OECD study recommended the following external governance principles- 1. Grouping organisations into classes The creation, resourcing, direction and control of public organisations – and in particular decisions on the balance between autonomy and control for classes of public organisations – can then be systematic rather than ad hoc. 2. Assigning specific governance responsibilities Reduce ambiguities by assigning formal responsibility for each function of external governance to a specific individual or office. Treasury Board of Canada Secretariat, Policy on Alternative Service Delivery, 2002, p. 12, accessed on <www.tbssct.gc.ca/pubs_pol/opepubs/TB_B4/asd-dmps-eng.asp>. 151 Treasury Board of Canada Secretariat, Policy on Alternative Service Delivery, 2002, p. 10, accessed on < www.tbssct.gc.ca/pubs_pol/opepubs/TB_B4/asd-dmps-eng.asp >. 152 Treasury Board of Canada Secretariat, Policy on Alternative Service Delivery, 2002, p. 1, accessed on < www.tbssct.gc.ca/pubs_pol/opepubs/TB_B4/asd-dmps-eng.asp >. 150 153 Crown Entities Act 2004 (NZ) A Public Interest Map Chapter 5 47 3. A generic law for organisations Principles 1 and 2 can be given effect in a framework law for creation and governance of public organisations. The general procedures for external control of public organisations should also be established in law and may determine different categories of control for different classes of organisation. Specific aspects of governance such as public finance or public employment may be covered in other statutes. 4. Policy agreements and directives The general functions and powers of an organisation should be set out in its founding document together with the basis for the Executive’s power to direct the policy of the organisation. Limiting and exceptional powers should be identified. There should be a performance and funding agreement on an annually reviewed basis and any other formal directives to the organisation should be in writing and published. 5. Financial management The general law relating to public finance should provide for the authorisation and accounting by public organisations of: funding from the state budget; borrowing or other liabilities; issue of guarantees for liabilities incurred; financial investment and banking; and acquisition and disposal of assets. 6. Employment and remuneration of public employees The general law governing public sector employment needs to specify the employees who form part of the civil service, the status of employees of public organisations, and minimum requirements such as open advertisement of vacancies and merit appointment, and publication of the salary scales of senior officials in public organisations. 7. External reporting and audit Public organisations should be required by law to publish annual reports to common standards set by the government. A committee of the legislature should examine organisations on their performance. The supreme audit institution should audit or delegate audit of all public organisations. 8. The planning and control cycle An integrated process for developing and reviewing the plans and budgets of public organisations. 9. Relaxing input control rules Only when satisfied of the standards of internal controls and that reliable output measures and performance management based upon outputs can be instituted. 10. Choice of and nominations of top governance Legal responsibilities are assigned to particular named individuals, such as the chief executive, or chairperson of the board. There should be transparency in appointments and remuneration. A Public Interest Map Chapter 5 48 The internal governance principles recommended by the OECD were- 1. Accounting on the use of public resources, the results achieved, and good governance standards. 2. Accounting to and consulting with stakeholders. 3. Standards of behaviour – a code of conduct for board members and employees. 4. Control and audit - for good organisational governance.154 154 OECD 2002, pp. 270 - 277; Greater detail in Australian governance principles and practices in ASX Corporate Governance Council (2007), Corporate Governance Principles and Recommendations (2nd ed.); Standards Australia (2003), Good Governance Principles, Australian Standard 8000-2003; OECD (2004) Principles of Corporate Governance; Australian National Audit Office (2003) Principles of Public Sector Governance. A Public Interest Map Chapter 5 49 A Public Interest Map for Government Bodies 6 … rules deliver more legal certainty in regulating simple phenomena while principles deliver more legal certainty in regulating more complex phenomena. Sometimes both rules and principles are needed, in a hierarchy of interdependent interactions.155 The compass of public interest gives legitimacy and direction to the development of principles and rules for distributed public governance. Authority and accountability for what is the public interest is accorded first to the democratically elected parliament from which the executive government and responsible ministers are drawn. This review is in two parts. The terms of reference require that Part A ‘consider the current framework of government bodies, and recommend a governance decision-making model for improving the relevance, efficiency and effectiveness of the roles and functions currently being performed by government bodies’.156 This ‘model’ will form the basis on which 457 of Queensland’s public bodies will be assessed in Part B of the review. First, some review presumptions: All bodies within the scope of the terms of reference157 are to be open to genuine review. Also, there is no savings target as such and the number of bodies of itself is not the issue. The key is value, in public interest terms (particularly relevance, economy, efficiency, effectiveness and accountability). Design of the Part A model proceeds from the following premises, conclusions, and empirical assessments reached thus far: Delegation or devolution of public power should be unambiguous, transparent, granted and exercised in the public interest, accountable, and subject to review. Similarly, expenditure of public funds should be clearly and transparently authorised, accountable, and subject to scrutiny and probity. Clarity and transparency supports good governance, which provides for accountability, and leads to good performance outcomes. Private sector models of corporate governance are not necessarily superior to public sector governance models. Particular functions or structures may not be necessary, or appropriate, on an indefinite basis. Organisational forms, and governance, are an evolving and inexact science. There should be functional necessity and regulatory integrity observing minimisation of administrative process, compliance costs and regulatory impact. 155 Australian regulatory theorist, Professor John Braithwaite, quoted in Halligan, J. and Horrigan, J., ‘Reforming Corporate Governance in the Australian Federal Public Sector: From Uhrig to Implementation’, Issues Paper Series No. 2 (as part of Australian Research Council Project: Corporate Governance in the Public Sector: An Evaluation of its Tensions, Gaps and Potential), University of Canberra, 2005, p. 17. 156 Terms of Reference (at Appendix A). 157 See list of bodies in review scope at Appendix B. A Public Interest Map Chapter 6 50 In a comparative sense, there are several strengths in Queensland’s existing arrangements for government boards, committees and statutory authorities that should be acknowledged, including: An existing quality financial management framework. Existing policies that contribute positively to existing governance e.g. Welcome A Register of Statutory Authorities in Queensland159. Auditor-General and parliamentary committee system. A history of skilled and dedicated members to serve in various governance capacities (many in an essentially honorary capacity). New and strengthening administrative law reforms such as Right to Information. Aboard: A Guide for Members of Queensland Government Boards, Committees and Statutory Authorities; Governance Framework for Infrastructure Delivery Special Purpose Vehicles158. However, key weaknesses of existing arrangements and potential threats in public interest terms include: Extent of fragmentation and differentiation across the public sector160. Unclear and inconsistent understandings and obligations for ministerial responsibility. Incomplete governance framework. Unclear or inconsistent accountabilities, or gaps in accountabilities (e.g. different discretionary expenditure review processes for bodies administered by different departments, or even within the one portfolio for different bodies). Absence of current, consistent, sector-wide process in making a decision whether to create a body. Different departmental organisational capacity. Sustainability of financial and human resources. Negative citizen/customer experience. Membership pool disenchanted by ‘red tape’ and remuneration arrangements161. Competitive market for skilled talent in membership pool162. Part A’s remit to develop a governance decision-making model is met by a proposed Public Interest Map for Government Bodies that will guide principled and consistent decisionmaking on the three basic questions1. why have a (non-departmental) government body?; 2. if justified, what form should it take?; and 3. how should it govern and be governed? These three questions address themselves to the concerns at the centre of the review’s terms of reference and focus an analytical response on the issues that define the problems. Accordingly, the Public Interest Map for Government Bodies offers a whole-of-problem framework for Queensland that aims to be as comprehensive as it is simple. 158 159 160 161 162 See more complete list of existing policies at p. 64. <statauth.premiers.qld.gov.au/> Note also: an up to date, complete list of all government bodies (not just statutory authorities) is not readily available. See for e.g. public submissions on <www.premiers.qld.gov.au/Government/Boards_and_committees/Review/Submissions/>. Uhrig 2002, p. 101. A Public Interest Map Chapter 6 51 Figure 6.1 Public Interest Map for Government Bodies CONCERNS WHY do it? Distributed public governance, fears of WHAT should do it? HOW should it be done? Bureaucracy Red tape Loss of power/control Relevance IN ISSUE Creation/ continued existence REVIEW RESPONSE Threshold Test ELEMENTS Three threshold questions: Is there a need for it? Should government do it? Why not a department? Public Interest Case (four threshold criteria: Organisational capability; Independence; Risk; or Essential public participation and consultation) Sunset or review Fragmented public sector with some wrong structures. Perceptions of a law unto themselves too many companies Independence and ministerial responsibility Economy Efficiency Effectiveness Performance and accountability Value Organisational Form Guide Good Governance Framework REASONS Outcomes in the public interest Delegation or devolution of public power in appropriate and consistent circumstances The right number of bodies outside core government departments Suitability guide where form follows function (and power), includes hierarchy of acceptable form Form fit for purpose Internal & external: Generic Act with minimum standards according to taxonomy of form Policies Certainty de minima Consistency and rigour Clarity Integrity and diligence Enhanced ministerial responsibility A Public Interest Map Chapter 6 52 6.1 The Threshold Test (Why) Current practice and procedure in Queensland, does not include establishment criteria to guide decision-making on whether to create bodies outside departments.163 Concerns for bureaucracy and its spread of public power, red tape, and diminished ministerial control and responsibility arise when there are doubts about the justification for a government body’s existence. In addressing doubts, the first limb of the Public Interest Map for Government Bodies navigates what properly is the default question: Is there any compelling reason why a department can not, or should not, undertake the proposed activity? This sets up a weighted preference against creating a non-departmental public body. This default question should be answered with contestable rigour and transparency by a business case addressing threshold criteria for the establishment of bodies outside departments and weighing relevant public interest considerations. Distinctively, such business case is to be called a public interest case. The public interest case should be prepared by the (leading) portfolio department proposing that a non-departmental entity be created. As a matter of course, the primacy of the default question should be supported by the application of a sunset clause (as determined through the public interest case process); if not, the ongoing relevance of the public interest case conclusions must be supported by regular review at appropriate periods (e.g. every five years for a comparatively large and essential functional body, or more frequently for a less significant body). Coordinating timing of the review of the public interest case with an appropriate period prior to expiry of the key governing appointments would be opportune. The Threshold Test can be applied in review of existing government bodies, as well as in consideration of the creation of new bodies. Part B of this review, subject to the outcomes of the public consultation process in December 2008-January 2009, will apply the Threshold Test to the 457 bodies in review scope in identifying for the Premier ‘those government bodies that are no longer necessary and can be abolished immediately’,164 with or without recommendations to carryover the functions or powers of that body to the department or an alternative, more suitable entity. 163 See p. 44. The (former) Service Delivery and Performance Commission recommended guidelines for establishing and reviewing CBUs; and Treasury’s Guidelines for the Formation, Acquisition and Post Approval Monitoring of Companies specify when a company structure is most likely to be appropriate and when it is not. 164 Terms of Reference (at Appendix A). A Public Interest Map Chapter 6 53 Figure 6.2 Threshold Test Does the activity need to be done? No e.g. - unsubstantiated need - policy decision Yes e.g. Should the Queensland Government undertake the proposed activity? No - may be more appropriate in the circumstances to provide a grant to a nongovernment organisation to service the need - properly a private sector activity - alternative interjurisdictional arrangements Yes - Commonwealth constitutional responsibility - local government role Is there any compelling reason why a department cannot, or should not, undertake the proposed activity? [An overriding public interest benefit must be demonstrated by a public interest case, endorsed by the portfolio minister and Treasurer, and approved by the Premier – see public interest case considerations at pp. 54-55] No Department to examine most suitable departmental options for performance, accountability and review of function, and implement with appropriate approvals Yes Go to Organisational Form Guide Apply sunset clause or review period A Public Interest Map Chapter 6 54 The Public Interest Case for creating (or continuing) a non-departmental government body Premise: A department165 is the organisational form of first choice for government unless there is a compelling case demonstrating an overriding public interest benefit in favour of the creation of a new non-departmental body. The public interest case must clearly identify the role, responsibilities, risk and accountability profile for the proposed new entity. At least one of the threshold criteria must be satisfied as a compelling case to override the premise in a consideration of the proposal from whole of government and stakeholder perspectives. Threshold Criteria: 1. Organisational Capability It is not possible or reasonably feasible for a departmental body (or another body already in existence) to undertake the proposed new activity (functions or powers) or achieve the desired outcomes.166 This does not mean that unsatisfactory organisational performance can be excused by moving a departmental function to a perceived more ‘nimble’ or ‘efficient’ nondepartmental body. In that scenario the problem is a performance one to be managed, it is not a structural one for want of organisational form. Avoiding one problem and potentially creating another is not a sustainable public sector. If the function in question can properly be categorised as a departmental function then organisational capability and performance of the existing departmental structure should respond appropriately. 2. Independence The nature and extent of actual or perceived independence in order to undertake the activity is beyond that which the department, or any alternative arrangements with the department, can provide. Activity of a regulatory or an independent statutory nature does not necessarily preclude a contemporary departmental structure and governance arrangements. 3. Risk There would be an unacceptable level of risk to the State if the activity were to be undertaken by a departmental entity or another existing body. The public interest case is to include a risk assessment where the risk criteria include the following relevant public interest principles in Figure 6.3. As defined under s. 4A of the Financial Administration and Audit Act 1977. Note for example that the experience in Canada revealed that many of the flexibilities required already existed but had not been delegated. 165 166 A Public Interest Map Chapter 6 55 Public Interest Principles: Accountability Figure 6.3 Considerations, include: Clarity of roles and objectives Collective Ministerial responsibility + political control for accountability - dysfunctional behavioural risks (see Table 4.1, p. 32) Transparency and availability of information External scrutiny Increased scrutiny of government reduces need for ‘arms length’ arrangements Meaningful performance measures possible Economy Efficiency Overlap or duplication with departments or other relevant bodies Flexibility to anticipate and respond to emerging needs/changing markets Competitive neutrality [Avoiding the ‘burden’ of compliance with governance and accountability mechanisms in legislation and policies is not efficiency nor is it in the public interest] Effectiveness Relevance Sustainability of the non-departmental entity’s operations Can additional costs be justified? Is there another existing body more suitable? Relevance of benefits from economies of specialisation vs economies of scale Extent to which autonomy is necessary to attract and retain independent expertise; and hold confidence and trust of stakeholders, in order to perform the proposed role Value for money Achievement of specific government objectives Extent to which public participation in government activity or access to government decision-making is enabled in essential and superior terms compared with the alternative mechanisms available Quasi-fiscal activities, such as risks associated with borrowing money Access to government decision-making 4. Essential public participation and consultation Facilitation of a greater degree of public participation in government activity or better and more diverse access to government decision-making (enhancing the political process) may justify the creation or continuation of a body outside the traditional departmental structure. However, the degree of this advantage needs to be essential and superior as tested against contemporary alternatives in relevant community engagement practices and consultation mechanisms. That is, can the objective of inclusivity in government be achieved similarly by another way or through another entity? The effectiveness of the individual body’s actual governance arrangements in delivering on the promise of greater access to government decision-making should also be checked before validating this argument in favour of the creation or continuance of an additional government body. A Public Interest Map Chapter 6 56 6.2 The Organisational Form Guide (What) Generically in Queensland, there are five different organisational forms additional to the traditional departmental structure, plus several different corporate options including corporation sole, government owned corporations, and special purpose vehicles in the form of public companies and proprietary limited companies (large or small). Further, companies may be limited by shares or by guarantee, unlimited with share capital, or take the form of a no liability company. Appendix E plots the various organisational forms currently against their key characteristics of form and governance, including for departments where relevant. (Note, statutory authorities and statutory bodies are not equivalent forms despite common usage. The principal difference is that, unlike a statutory body, a statutory authority does not have control over its own funds.) Across the 457 bodies within scope of this review, there is additional nomenclature in use for the various forms. Many of the statutory authorities or statutory bodies for example are called ‘Commissions’ and ‘Tribunals’ indicating their particular functional nature. Many others are called ‘boards’ even though within that naming they can have quite a degree of difference in their actual governing or determinative powers. The field is confusing for stakeholders and users of government services; for government (in deciding in the absence of guidelines) which is the most suitable body to create if one outside a department is necessary; and it is potentially misleading for the members or participants on the bodies themselves. Expectations of respective roles may not align, particularly with the portfolio minister when a board is so named, incorrectly. From Appendix E and the review’s audit material, the following spectrum of function, autonomy and form presents in Figure 6.4. Figure 6.4 Spectrum of function, autonomy and form Functional advisory/ consultative policy/review/ specialist Independence makes no decisions Structure department advice committees advisory councils CBUs governing trustees recommendations statutory authority regulatory/ registration/ appeal decisions statutory body unreviewable decisions corporation sole trust Low Degree of delegated/devolved power High Low Degree of risk High = trading SPVs GOCs A Public Interest Map Chapter 6 57 Where the loci of authority are further from the centre of government, so are the risks greater. In the most part, the magnitude of risk would correlate to the inherent nature of the activities undertaken. However, decisions on organisational form need to ensure effective risk management which does not mean moving policy responsibility to an arm’s length entity in an attempt to provide an institutional shield to the minister, nor does it mean moving liability to company form just because the endeavour is risky. As the Queensland Guidelines for the Formation, Acquisition and Post Approval Monitoring of Companies emphasise, company form should not be used to shelter a department from risks that would not otherwise be acceptable.167 In 1991, the Queensland Parliamentary Committee of Public Accounts recommended a closer involvement and relationship of ministers and government companies emphasising that the closer the statutory relationship between minister and agency, the greater the accountability, and thatMinisters must understand that they have to bear the responsibility for the actions of these companies in the same way as they bear the responsibility for the actions of their departments.168 The relative ease with which a new function can be registered under the Corporations Act 2001 in contrast with the time and process involved with passage of legislation to establish a statutory authority, and the corresponding differences in transparency if not visibility, has been described as an ‘accountability deficit’.169 However, where regulatory power is required, legal grants of authority, constraints and remedies have to be imposed, so the convenience of company creation does not necessarily outweigh the need for statutory prescription.170 Notwithstanding the existence of the 2005 Guidelines for the Formation, Acquisition and Post Approval Monitoring of Companies to control creation of companies, in 2007 the Queensland Auditor-General commented that of the 228 public sector companies he audits approximately 18 of those had been created in just that one year. He continuedIn past reports to the Queensland Parliament, I have raised the issue that when companies are established or acquired by public sector entities, there is sometimes a perception by parent entities and at times by the company itself that they are separate from the public sector and are not strictly public sector entities. Also there seems to be an assumption that by establishing a company as opposed to another type of public sector entity, that a different, more private sector attitude to probity and accountability can be adopted. In some cases companies have not been subject to the same high level of governance and accountability mechanisms expected of other types of government entities. Queensland Treasury, Guidelines for the Formation, Acquisition and Post Approval Monitoring of Companies, September 2005, p. 3. 168 Queensland Parliamentary Committee of Public Accounts, Accountability of Government Companies, Report No.10, April 1991, p. 22. 169 Wettenhall, R., ‘Non-departmental public bodies under the Howard Government’, Australian Journal of Public Administration, Vol. 66, No. 1, March 2007, p. 68. 170 Wettenhall, R., ‘Non-departmental public bodies under the Howard Government’, Australian Journal of Public Administration, Vol. 66, No. 1, March 2007, p. 73. 167 A Public Interest Map Chapter 6 58 In my view, the Parliament needs to be given assurance that appropriate governance and accountability is in place for all public sector entities, regardless of size and type. I continue to raise issues regarding the governance of public sector companies as I believe that this is an area of governance weakness in the overall accountability framework as it currently exists in Queensland. (emphasis added)171 Compounding the Auditor-General’s concerns, it may be reasonable to speculate that the numerous entities in Queensland that are named a ‘Board’ (even though they are not even companies but in fact of the less devolved committee form) may also be factoring into the misconceptions of non-public sector status unconstrained by public sector governance and accountability requirements. Yet even for companies, ‘equivalent governance and accountability frameworks’ are to be expected as apply to departmental agencies.172 To avoid ongoing confusion as to role and limits on effective ministerial responsibility, the use of ‘Board’ in a body’s name should be reserved for those governing entities that are in legal fact boards of a statutory authority, statutory body, company, or a GOC. Similarly, the use of the word ‘Trust’ in the title of bodies that are not such should be reconsidered. (Note the review analysis of body types by named title compared with body functions at Appendix F.) Uhrig’s Australian Government’s review of public bodies recommended just two templates for governance structure: A ‘board template’ where government decides to delegate full powers to act to a board (including powers of appointment), or where there are multiple accountabilities because the Commonwealth itself does not fully own assets or equity of a statutory authority. Other cases to apply an ‘executive management’ template’173. Uhrig recommended that a board is not the appropriate governance structure for statutory authorities involved in service provision or regulation because government retains control of policy and strategy development leaving an ineffective role for the board that simply dilutes accountability by adding a layer between management and the minister.174 Since Uhrig’s review, the Australian Government has removed many governing boards from statutory bodies which have been replaced with CEOs who report to the secretary/minister (as well as the use of advisory boards for guidance on technical matters). As a matter of principle, it is not the size of the menu of form choice that is concerning as it is the total number of unnecessary non-departmental bodies or the number of bodies in unsuitable form. As such, the rigidity of just two templates is not accepted. Rather, a clear determination of the available organisational forms that adequately covers the power and risk spectrum would provide suitable flexibility and specificity to minimise excess powers and bodies. Auditor-General of Queensland, Report to Parliament No. 5 for 2007, Results of Audits as at 31 May 2007, August 2007, p. 37. 172 Queensland Treasury, Guidelines for the Formation, Acquisition and Post Approval Monitoring of Companies, September 2005, p. ii (Under-Treasurer’s Foreword). 173 Uhrig 2002, p. 10. 174 Uhrig 2002, p. 9. 171 A Public Interest Map Chapter 6 59 For Queensland, once a compelling case is made in favour of the creation of an additional body the following suitability of form guide (Figure 6.5) will continue the public interest case contending the most appropriate form to follow function. The preferred hierarchy of organisational form is indicated. Viewed on the spectrum of function, accountability and form, the most acceptable form is the one with least devolved or delegated power (commensurate with fulfilling objective and function); typically least risk; and enhanced ministerial responsibility. Figure 6.5 Organisational Form Guide Functional Indicators175 Form Options Trading Engaged in commercial activities Has own control of funds Different forms according to risk and level of independence required on a public interest assessment (i.e. not just on a presumption or precedent that a commercial activity requires a private sector company and board model) [With or without a board.] For CBUs – suitable for delivery of services to government see assessment per SDPC recommendations, as approved by Cabinet For Companies – see 3 stage approval process in Guidelines for the Formation, Acquisition and Post Approval Monitoring of Companies and note that a company structure should only be used as a last resort. For SPVs – see Special Purpose Vehicle Governance Framework and Guidelines Governing (Typically, a board to) oversight and govern the operation of an agency at arm’s length from government department Choice of form according to the need to control funds for the operation of the agency [With or without a board – consider public interest in alternative use of advisory board (not governing board) especially if representational interests required, and CEO reporting to minister] Policy/Review/Specialist State level with a policy or coordination role, or A review role, or Expertise with a specialist, scientific or research role 1. CBUs 2. Statutory Authority 3. Statutory Body 4. Corporation Sole 5. Company (and SPVs) 6. GOC 1. Statutory Authority 2. Statutory Body 1. Committee or advisory council 2. Statutory Authority [Statutory authority with or without a board] Regulatory/Registration/Appeal Regulatory or registration role to determine standards, monitor and regulate practice, or grant licences Quasi-judicial, complaints or appeals role to investigate complaints, review decisions and make judgments Regulatory/Registration [With or without a board but depending on the nature of the role and extent of its powers, in many instances a board would not have an effective role and would be surplus to governance requirements] Appeal - [No board] 1. Statutory Authority Category descriptions adopted from Department of the Premier and Cabinet, Welcome Aboard: A Guide for Members of Queensland Government Boards, Committees and Statutory Authorities, July 2002. 175 A Public Interest Map Chapter 6 60 Trustees A board to manage a public trust account to quarantine monies from other operating funds Expert, community or peer judgment independent of government critical but within defined parameters for the benefit of trust beneficiaries For exceptional cases whereo public donations are to be received for a specific charitable purpose and are tax deductible; and o beneficiaries are publicly regarded as vulnerable and whose interests must be protected financially via a trust account. A statutory trust (statutory body) is preferred. A common law trust should be of last resort Advisory/Consultative Provide greater stakeholder and/or community access, or more equitable access, to government decision-making through enabling advice and recommendations to ministers and agencies on policies, plans and practices or issues referred for comment Committees enable coordination within and across portfolios to facilitate policies, plans or projects 1. Statutory Body 2. Trust 1. Committee or advisory council Regular review of ongoing relevance and representative nature of membership and advisory/consultation mechanisms. Revisit threshold test for creation of body against contemporary public administration practices and community engagement endeavour The range and number of organisational forms available, as compared with that in Appendix E currently, are essentially the same. The differences, however, in this decision-making model are importantly, adoption of the board model is not presumed, but is to be contested and justified: less is more; less confusing, more accurate nomenclature once a form has been determined; guidance on suitable form to follow functional characteristics, as well as what level of autonomy versus control should pertain to a particular category (on whole of government application this would further consistency of process and outcomes); and organisational forms with fewer limits on monitoring, control and ministerial responsibility are preferred, whilst maintaining regulatory integrity, as relevant. 6.3 The Good Governance Framework (How) 6.3.1 Legislative There is no generic legislative framework in Queensland on the governance of the hundreds of government bodies that exist outside portfolio departments. Key elements of the government financial management framework (such as financial statements, annual reports and role of the Auditor-General) apply to some, but not all categories of bodies in the Financial Administration and Audit Act 1977 (which is currently under significant review) and its subordinate Financial Management Standard 1997. The Statutory Bodies Financial Arrangements Act 1982 applies to statutory bodies (and in a limited way to trusts) to give them the power to enter financial arrangements and control funds. The Corporations Act 2001 (Cth) does not establish principles and procedures to ensure strong corporate governance practices. Rather, it places the onus of ensuring adequate governance on the directors of the company.176 176 Queensland Treasury, 10 October 2008. A Public Interest Map Chapter 6 61 There are at least 98 councils (some advisory), 64 committees, 109 boards variously applied across the spectrum, 15 commissions, 52 trusts or foundations (see summary at Appendix F). Some have, to a greater or lesser extent, other governance requirements specified in individual pieces of legislation that establish the respective entities. A common and certain set of minimum standards, processes and responsibilities for the external and internal governance of these bodies would be a critical first step in providing, and assuring, government, ministers and the public of their value and accountability. A legislative basis for a governance framework would also guarantee its continuance subject to parliamentary amendment, unlike past examples in Queensland and the Commonwealth where what guidance did exist was not heeded or continued (e.g. Queensland’s 1987 Statutory Authorities Manual and the RCAGA in 1976 at the Commonwealth level); ensure the requirements are transparent and readily accessible to all; raise the profile and importance of good governance; and respect parliament’s role in establishing the various bodies and ultimately, in their better scrutiny. The objective for a generic legislative framework is not to encumber all bodies regardless of their different categories with the same standards. It is not to impose a ‘one size fits all’ regime. Rather, the aim is for suitable flexibility across specified categories but within a category there would be a clear, consistent, visible and readily accessible minimum governance framework (that covers more than financial governance arrangements). Moreover, as the standards in the generic model are de minima, government bodies may adopt higher standards if they choose. Consistent with prevailing Australian principles, governing boards ought to still consider and adopt governance standards suitable to their body – but they would need to at least meet the statutory minimum. If the standards set in the Act establishing the body are higher than the minimum standards set in the generic Act, then the higher standards in the establishing legislation would prevail. The review’s recommended generic Act would not override existing governance arrangements for government bodies unless those arrangements were to a lesser standard than those of the generic legislation.177 The review’s recommended Act would take a generic title such as the Government Bodies Act (or Public Entities Act or similar) and could include provision for at least178 Core public sector governance principles-179 o Transparency; o Accountability; o Integrity (acting with integrity also requires resolution of potential and actual conflicts of interest with selflessness and objectivity in the public interest.); This interaction with other governance standards is the approach adopted by the Public Administration Act 2004 (Vic) (and as reported in Bini, M., ‘The Public Administration Act 2004 (Vic): A new approach to the liability and duties of directors on government boards and authorities’, Company and Securities Law Journal, Vol. 26, 2008, p. 184). 178 De minima drawn from sources and analysis including: OECD 2002, p. 271; Edwards & Clough 2005; Public Administration Act 2004 (Vic); Bini, M., ‘The Public Administration Act 2004 (Vic): A new approach to the liability and duties of directors on government boards and authorities’, Company and Securities Law Journal, Vol. 26, 2008; Crown Entities Act 2004 (NZ). 179 The principles may form the objects clause. Corporations Law copes with prescribing similar concepts. The following became individual duties to act in New Zealand’s legislation: duty to act with honesty and integrity, in good faith and not at expense of entity’s interests, with reasonable care, diligence, and skill. 177 A Public Interest Map Chapter 6 62 o o 180 181 due diligence (correlates to acting ‘in the public interest’ which means in accordance with the law and policy objectives of the elected government, under the direction of the responsible minister – and in this context, as delimited by the Government Bodies Act.); and economy and efficiency. Categorisation of available non-departmental bodieso committees or advisory councils; o statutory authorities; o statutory bodies; o trusts; o corporation sole; and o companies (excluding government owned corporations established under the Government Owned Corporations Act 1993; and constitutionally consistent with the Corporations Act 2001 (Cth) ). Outline procedure for creation and removal of the different categories of body. Definition of functions and powers of the different categories of body. Address the nature and extent of independence, monitoring and control mechanisms, power to subject category of body to specified government policies, and expectations of communication and information exchanges (e.g ministerial directives in writing), powers of delegation. Functions and powers are the principal determinant on whether a board would be required. Powers and duties of office holders. Clarity of respective roles (roles of board, members and responsible minister must be clear (see pp. 33-40). New Zealand’s generic legislation holds board members accountable to the responsible minister for the performance of their duties as members.180 Victoria’s generic legislation is the ‘first and only provision in Australia which clearly states that the board of a public entity is accountable to the minister and the minister to Parliament’.181 Role of Parliament. Specific consideration for the role of Parliament in oversighting activities of public bodies through ministers (e.g. tabling of ministerial directives within a specified timeframe or in the annual report, directives so tabled may be subject to disallowance). Liabilities and indemnities. Process and criteria for appointment and removal of chief executive and board members, where applicable. For boards for example, include a skills audit process with each new appointment that accounts for board objectives; any generic requirements for board size and composition,182 terms of appointment, and no compensation for loss of office. Crown Entities Act 2004 (NZ), s.26. Bini, M., ‘The Public Administration Act 2004 (Vic): A new approach to the liability and duties of directors on government boards and authorities’, Company and Securities Law Journal, Vol. 26, 2008, p. 183. Note Bini’s consideration of any potential legal liability of ministers as ‘shadow directors’ resulting from Victoria’s extended provision at pp.188-190. 182 In Edwards & Clough 2005, p.9: ‘Eight directors are cited as the upper limit and 6.6 as the mean board size in a study by Kiel and Nicholson. (2003:194). In another study, eight is described as ‘typical’ (Larker et al., 2004:7), while Leblanc and Gillies note that eight to eleven is viewed as optimal (2004:5). Uhrig reports that six to nine is current good practice in the private A Public Interest Map Chapter 6 63 Nature and extent of agreements with or directives from government departments and responsible portfolio minister. A whole of government direction could provide an opportunity to achieve economies of scale, or pursue a whole of government policy initiative (e.g. improving operating standards or service delivery, e-government requirements, or requirements of purchasing or tendering)183 Financial management. Public finance matters may be wholly contained in the new Queensland Financial Administration Act. Risk management (including non-financial risks) and reporting. Performance planning, reporting and evaluation. Subcommittees and subsidiaries. Conflict of Interest disclosure rules.184 Employment of staff. Public employment may be wholly contained in the new Public Service Commissioner’s legislation.185 Requirements for a Code of Conduct. A code of conduct should encourage high standards of behaviour and leadership (and an organisational culture reflecting desired values), which are the ‘soft’ governance elements that research has shown to be critical in the effective interplay with ‘hard’ governance elements for good governance. This code should include for government bodies for example, a coinciding ethical obligation of economy and efficiency which imposes a financial management obligation to ensure that resources are expended efficiently and appropriately. Codes of conduct and complementary policy material like financial management practice manuals reinforce government and community expectations of financial probity and, simply, that public funds are not to be, or be perceived to be expended lavishly. Particularly for government bodies operating in commercially competitive markets, a code of conduct can assist in managing conflicts of interest concerning expenditure on, and receipt of gifts, corporate hospitality and entertainment. 6.3.2 Non-legislative Common de minima in a single Act would be supported by a policy framework that addresses in appropriate detail the various procedural and policy elements of the threshold test for creation of a new body and review of existing bodies, the organisational form guide, and supplementary guidance for the good governance framework. sector (2003:96) but goes on to suggest that optimal board size in the public sector may differ from one organisation to another.’ 183 Bini, M., ‘The Public Administration Act 2004 (Vic): A new approach to the liability and duties of directors on government boards and authorities’, Company and Securities Law Journal, Vol. 26, 2008, p. 185. 184 See for e.g. Crown Entities Act 2004 (NZ), ss. 62-72. 185 Public Service Act 2008 (Qld). A Public Interest Map Chapter 6 64 Existing and revised policies as required would also complement the new governance decision-making model for Queensland government boards, committees and statutory authorities. Those policies and documents include Financial Reporting Requirements and the Non-current Asset Policies for the Queensland Public Sector(issued by Treasury); Remuneration of Part-time Chairs and Members of Government Boards, Committees and Statutory Authorities (issued by the Department of Employment and Industrial Relations) – for the objectives of process minimisation and avoidance of duplicated effort (efficiency and red tape), the Guideline’s scoping and assessment process for a body’s characteristics, intensity/complexity, impact on government and geographical/industry/community coverage should be appropriately integrated and coordinated (consistent) with the Organisational Form Guide and related business case for creation and review of bodies. Additionally, with the possible remuneration consequences if some governing boards were to become advisory boards further consideration of the remuneration arrangements would be required. Public contributions to date to the review also contest appropriateness of remuneration arrangements as a possible threat for recruitment and governance more broadly. (Part B will make recommendations, after 457 bodies considered in detail); Annual Report Guidelines (issued by the Department of the Premier and Cabinet); Guidelines for Managing Conflicts of Interests for Statutory Office Holders (issued by the Department of the Premier and Cabinet). Revise or repeal in light of new legislative provisions for conflict of interest disclosure rules in proposed generic Act; State Procurement Policy (issued by the Queensland Government Chief Procurement Office); Leasing in the Queensland Public Sector – Policy Guidelines (issued by Treasury); Guidelines for the Formation, Acquisition and Post-approval Monitoring of Companies (issued by Treasury); Commercialisation of Government Service Functions in Queensland (Policy Framework) (issued by Treasury); Governance Framework for Infrastructure Delivery Special Purpose Vehicles (issued by the Department of Infrastructure and Planning); The Queensland Cabinet Handbook (issued by the Department of the Premier and Cabinet) – include a policy determination of public servants on boards as members in their own right, ex officio, or not at all (Part B will make recommendations, after 457 bodies considered in detail); and Welcome Aboard: A Guide for Members of Queensland Government Boards, Committees and Statutory Authorities (issued by the Department of the Premier and Cabinet). The Queensland Auditor-General’s Better Practice Guides and Checklists also provide guidance and support to the governance framework for Queensland government bodies. 6.4 Reducing bureaucracy and red tape The Public Interest Map for Government Bodies will support a principled, consistent and transparent Part B review of the 457 government bodies within scope of the review’s terms of reference. In serving the objective to reduce bureaucracy and red tape, the Threshold Test and Organisational Form Guide will put the merits of a body’s need and form to contest and, if the body and form is justified, development of the Good Governance Framework will anchor minimum standards of governance for economy, efficiency and effectiveness over and above the individual review recommendations of Part B. A Public Interest Map Chapter 6 65 7 Preliminary Recommendations The scope of this review is significant with 457 (out of a total of 510) government bodies; approximately 20% of the State’s revenue and expenditure; and the bodies representing the full gamut of functions x impact x budget x autonomy x governance permutations ranging for example from those with significant budgets and functions with State wide impact to those with no budgets but significant local impact, from the contentious to the not so contentious. These recommendations are submitted in preliminary form to acknowledge that – this Part A report is now released for public consultation; individual review of the 457 bodies in scope will occur in Part B of the review; and significant stakeholder consultation will occur in the course of the review of 457 bodies. Accordingly, the additional information and perspectives gained through further detailed review processes and formal open consultation provides a valuable opportunity to test and extend the Part A recommendations. Such a rigorous review methodology is important in getting the balance right in recommending the future for government bodies in Queensland. Chapter 6 of this report recommends a Public Interest Map for Government Bodies that responds directly to the Part A remit to ‘recommend a governance decision-making model for improving the relevance, efficiency and effectiveness of the roles and functions currently being performed by government bodies’. The following preliminary recommendations are a summary only of the various elements of the Public Interest Map for Government Bodies detailed, and contained in various Figures, in Chapter 6 as cross-referenced below. RECOMMENDATION 1: The Queensland Government should adopt the Public Interest Map for Government Bodies (as per Figure 6.1, p. 51 and chapter 6, pp. 49-64). RECOMMENDATION 2: The Public Interest Map for Government Bodies should include: Why have a (non-departmental) government body? (1) The Threshold Test (as per Figure 6.2, p. 53 and pp. 52-55) which includes: a. Threshold questions Does the activity need to be done? Should the Queensland Government undertake the proposed activity? Is there any compelling reason why a department can not, or should not, undertake the proposed activity? – an overriding public interest benefit must be demonstrated by a public interest case. A Public Interest Map Chapter 7 66 b. Public interest case process for creating (or continuing) a non-departmental government body. (i) Threshold criteria organisational capacity; independence; risk; or essential public participation and consultation. Risk criteria should include public interest principles of accountability, economy, efficiency, effectiveness, relevance (as per Figure 6.3 on p. 55). It is not to be assumed that regulatory functions or independent statutory functions or officeholders must only be outside a department (p. 54 and p. 20). (ii) The public interest case should be prepared by the proposing department, endorsed by the portfolio minister and Treasurer, and approved by the Premier. c. application of a sunset clause, or regular review of the ongoing relevance of the public interest case conclusions for the creation of the body. RECOMMENDATION 3: The Public Interest Map for Government Bodies should include: If justified, what form should it take? (2) Public interest case continued to determine the most suitable form to follow function and observe the preferred hierarchy of form also contained in the Organisational Form Guide at Figure 6.5 (pp. 59-60). there are 6 non-departmental organisational form categories: committee or advisory council; statutory authority; statutory body; trust; company (public or proprietary limited); and government owned corporations; the most acceptable form is the one fit for purpose with least delegated or devolved power; adoption of a board model within the organisational form is not to be presumed, but is to be contested and justified; and there should be less confusing and more accurate nomenclature once a form has been determined, includingo the use of ‘Board’ in a body’s name should be reserved for those governing entities that are in legal fact boards of a statutory authority, statutory body, company or a government owned corporation; and o the use of the word ‘Trust’ in the title of bodies that are not such should be reconsidered. A Public Interest Map Chapter 7 67 RECOMMENDATION 4: The Public Interest Map for Government Bodies should include: How should it govern and be governed? (3) A Good Governance Framework (as per pp. 60-64) containing a common and certain set of minimum standards, processes and responsibilities for the external and internal governance of government bodies in Queensland, which includesa. a generic Government Bodies Act which provides for a legislative taxonomy of form, and within each form type, a minimum set of standards would apply. (i) Government bodies may adopt higher standards if they choose. (ii) Governing boards should still consider and adopt governance standards suitable to their body – but they would need to at least meet the statutory minimum. (iii) If the standards set in the Act establishing a body are higher than the minimum standards set in the generic Act, then the higher standards in the establishing legislation would prevail. (The generic Act would not override existing governance arrangements unless they were of a lesser standard). (iv) The generic Act could provide for core public sector governance principles; categorisation of available non-departmental bodies; outline procedure for creation and removal of the different categories of body; definition of functions and powers of the different categories of body; powers and duties of office holders; clarity of respective roles; role of Parliament; liabilities and indemnities; process and criteria for appointment and removal of chief executive and board members, where applicable; nature and extent of agreements with or directives from government departments and responsible portfolio minister; financial management; risk management (including non-financial risks) and reporting; performance planning, reporting and evaluation; subcommittees and subsidiaries; conflict of interest disclosure rules; employment of staff; and requirements for a code of conduct. b. A policy framework should support common de minima in a single Act. The policy framework would address in appropriate detail the various procedural and policy elements of the threshold test for creation of a new body and review of existing bodies, the organisational form guide, and supplementary guidance for the good governance framework. Existing policies would be revised as necessary to complement the Good Governance Framework. A Public Interest Map Chapter 7 68 DISCUSSION QUESTIONS In addition to the open invitation for public comment on the preliminary recommendations and the Part A Report generally, the review takes the opportunity to include the following questions for further public comment and contribution: Bureaucracy and red tape 1. Having regard to the possible ways bureaucracy and red tape arise as suggested at pp. 20-24, what are other sources of concern? What remedies for any of the concerns would you suggest? Governance 2. What additional legislative or non-legislative matters should form part of the recommended Good Governance Framework? (see pp. 60-64) 3. What can be done to improve the interplay of ‘hard’ and ‘soft’ attributes of governance? (see p. 26 and p. 63) 4. What are the constraints or threats for a ‘high performing board’? (p. 27) 5. What are the sources of confusion or lack of clarity in roles for boards (chairperson and members), responsible minister, portfolio department (and director-general)? 6. What would be the most effective combination of Charter, Statements of Expectations, Statements of Intent, or other tools and strategies to achieve clarity and transparency for the different categories of government bodies? 7. In what circumstances, if at all, should public servants be directors or ex officio observers on government boards? (NB. in an unpaid capacity as part of public service role) Independence and ministerial responsibility 8. How could risks (and tensions) in the fraught triangular relationship of accountabilities be managed for responsible minister, board member, and director-general? How can the ‘public interest’ guide better outcomes? (pp. 30-40 and p. 62) 9. What should be the role for Parliament in that relationship, and in external governance and scrutiny of government bodies generally? (p. 41 and p. 62) A Public Interest Map Chapter 7 69 8 Next Steps The review’s terms of reference require that Part B ‘identify and recommend to the Premier: those government bodies that are working efficiently; those government bodies that are no longer necessary and can be abolished immediately; the work of any government bodies that can be merged into the functions of an existing government department; whether there are other bodies that carry out similar or complementary functions and, if so, whether the functions of the government bodies can be transferred to one of these other bodies; those government bodies for which longer term strategies may be considered, e.g. delivery of function by alternative manner; and a process for the establishment of any future government bodies, which takes into consideration the need for a new body given that existing bodies may be able to perform the proposed functions’.186 There are 457 government bodies within the scope of this review (see list of bodies at Appendix B). Part B requires an examination of each of these bodies to make recommendations on their individual futures. The Part B approach will be informed and guided by the Public Interest Map for Government Bodies (see Figure 6.1 at p. 51). Specifically, the Part B challenge will apply the Threshold Test (for whether a separate body should exist at all) and the Organisational Form Guide (for if so, then in what form). The draft Good Governance Framework will assist Part B’s consideration of the performance and accountability tensions and their impact on the public interest ambition for responsiveness, economy, efficiency and effectiveness. And, ultimately, the Public Interest Map for Government Bodies will provide a transparent and principled basis to Part B’s recommendations for reducing bureaucracy and red tape. A call for public submissions is made with the public release of the Part A report (closing 16 January 2009). All are invited to make submissions. Further stakeholder consultations will also be conducted prior to the Part B (final) report. In making a submission, government bodies (or their members or employees individually) are encouraged to consider in particular the elements of the Public Interest Map for Government Bodies in chapter 6 of the Part A report as it relates to their body. The Part B report is due to the Premier on 31 March 2009. 186 Terms of Reference (at Appendix A). A Public Interest Map Chapter 8 70 Appendix A TERMS OF REFERENCE Review of Government Boards, Committees and Statutory Authorities Background and scope The Queensland Government will undertake a review of all government boards, committees and statutory authorities (hereinafter referred to as “government bodies’). Unless directed by the Premier, this review will not consider: - interdepartmental advisory committees; - independent statutory office holders such as those listed in section 67 of the Parliament of Queensland Act 2001; - Government Owned Corporations (GOCs); - Those tribunals that have been the subject of a separate review; and - Those events related bodies that are the subject of a separate review. Purpose of the Review The review will aim to reduce bureaucracy and unnecessary red tape; improve the overall efficiency of government bodies; and maintain the integrity and security of necessary regulatory functions. Outcome The outcome of the review will be delivered in two stages. Part A will consider the current framework of government bodies, and recommend a governance decision-making model for improving the relevance, efficiency and effectiveness of the roles and functions currently being performed by government bodies. Informed by the recommended option delivered in Part A, Part B will identify and recommend to the Premier: - those government bodies that are working efficiently; - those government bodies that are no longer necessary and can be abolished immediately; - the work of any government bodies that can be merged into the functions of an existing government department; - whether there are other bodies that carry out similar or complementary functions and, if so, whether the functions of the government bodies can be transferred to one of these other bodies; - those government bodies for which longer term strategies may be considered, eg. delivery of function by alternative manner; and - a process for the establishment of any future government bodies, which takes into consideration the need for a new body given that existing bodies may be able to perform the proposed functions. A Public Interest Map Appendix A 71 Appendix B LIST OF GOVERNMENT BODIES FOR INCLUSION IN REVIEW BY PORTFOLIO (2008) MINISTERIAL PORTFOLIO GOVERNMENT BODY Attorney General and Justice Animal Valuers Tribunal Attorney General and Justice Appeal Costs Board Attorney General and Justice Board of Trustees of the Funeral Benefit Trust Fund Attorney General and Justice Consumer Safety Committee Attorney General and Justice Council of the Queensland Law Society Incorporated Attorney General and Justice Disaster Appeals Trust Fund Committee Attorney General and Justice Dispute Resolution Centres Council Attorney General and Justice Land and Resources Tribunal Attorney General and Justice Land Court Attorney General and Justice Land Tribunal (Aboriginal) Attorney General and Justice Land Tribunal (Torres Strait Islander) Attorney General and Justice Law Reform Commission Attorney General and Justice Legal Aid Board & Legal Aid Queensland Attorney General and Justice Legal Practice Committee Attorney General and Justice Legal Practitioners Admissions Board Attorney General and Justice Legal Services Commission Attorney General and Justice Professional Standards Council Attorney General and Justice Public Advocate Attorney General and Justice Public Trust Office Investment Board Attorney General and Justice Registrar General of Births, Deaths and Marriages Attorney General and Justice Supreme Court Library Committee Communities, Disability Services, A&TSIP, Multicultural Affairs, Seniors and Youth Communities, Disability Services, A&TSIP, Multicultural Affairs, Seniors and Youth Communities, Disability Services, A&TSIP, Multicultural Affairs, Seniors and Youth Communities, Disability Services, A&TSIP, Multicultural Affairs, Seniors and Youth Communities, Disability Services, A&TSIP, Multicultural Affairs, Seniors and Youth Communities, Disability Services, A&TSIP, Multicultural Affairs, Seniors and Youth Communities, Disability Services, A&TSIP, Multicultural Affairs, Seniors and Youth Communities, Disability Services, A&TSIP, Multicultural Affairs, Seniors and Youth Communities, Disability Services, A&TSIP, Multicultural Affairs, Seniors and Youth Communities, Disability Services, A&TSIP, Multicultural Affairs, Seniors and Youth Communities, Disability Services, A&TSIP, Multicultural Affairs, Seniors and Youth Communities, Disability Services, A&TSIP, Multicultural Affairs, Seniors and Youth ATSI Appeals Tribunal (Land Holdings) Australian South Sea Islander Community Foundation Complaints Management Quality Committee Darling Downs/South West Queensland Regional Disability Council Disability Council of Queensland Duke of Edinburgh’s Award Committee Far North Queensland Regional Disability Council Fitzroy/Central West Queensland Regional Disability Council Forde Foundation Board of Advice Gold Coast Regional Disability Council Greater Brisbane Regional Disability Council Island Industries Board (IIB) A Public Interest Map Appendix B 72 Communities, Disability Services, A&TSIP, Multicultural Affairs, Seniors and Youth Communities, Disability Services, A&TSIP, Multicultural Affairs, Seniors and Youth Communities, Disability Services, A&TSIP, Multicultural Affairs, Seniors and Youth Communities, Disability Services, A&TSIP, Multicultural Affairs, Seniors and Youth Communities, Disability Services, A&TSIP, Multicultural Affairs, Seniors and Youth Communities, Disability Services, A&TSIP, Multicultural Affairs, Seniors and Youth Communities, Disability Services, A&TSIP, Multicultural Affairs, Seniors and Youth Communities, Disability Services, A&TSIP, Multicultural Affairs, Seniors and Youth Communities, Disability Services, A&TSIP, Multicultural Affairs, Seniors and Youth Communities, Disability Services, A&TSIP, Multicultural Affairs, Seniors and Youth Communities, Disability Services, A&TSIP, Multicultural Affairs, Seniors and Youth Communities, Disability Services, A&TSIP, Multicultural Affairs, Seniors and Youth Level 2 Redress Panel Education, Training and the Arts Aboriginal Centre for Performing Arts Pty Ltd Education, Training and the Arts Art and Place Curatorial Panel Education, Training and the Arts Aviation Australia Education, Training and the Arts Board of the Queensland College of Teachers Education, Training and the Arts Board of the Queensland Museum Education, Training and the Arts Board of Trustees of the Brisbane Girls' Grammar School Board of Trustees of the Brisbane Grammar School Education, Training and the Arts Education, Training and the Arts Education, Training and the Arts Education, Training and the Arts Mackay/Whitsunday Regional Disability Council Ministerial Advisory Council on Domestic and Family Violence Moreton Regional Disability Council Multicultural Community Ministerial Advisory Committee North Queensland Regional Disability Council Palm Island Community Company Queensland Compact Joint Governance Committee Queensland Seniors Council Queensland Youth Council Sunshine Coast Regional Disability Council Wide Bay Burnett Regional Disability Council Board of Trustees of the Ipswich Girls' Grammar School Board of Trustees of the Ipswich Grammar School Education, Training and the Arts Board of Trustees Grammar School Board of Trustees School Board of Trustees School Board of Trustees Education, Training and the Arts Council of Griffith University Education, Training and the Arts Council of James Cook University Education, Training and the Arts Council of the Central Queensland University Education, Training and the Arts Council of the Queensland University of Technology Education, Training and the Arts Council of the University of Southern Queensland Education, Training and the Arts Council of the University of the Sunshine Coast Education, Training and the Arts Gold Coast Institute of TAFE Board Education, Training and the Arts Library Board of Queensland Education, Training and the Arts Major Brisbane Festival Pty Ltd Education, Training and the Arts Non-State Schools Accreditation Board Education, Training and the Arts Non-State Schools Eligibility for Government Funding Committee Education, Training and the Arts Education, Training and the Arts of the Rockhampton Girls' of the Rockhampton Grammar of the Toowoomba Grammar of the Townsville Grammar School A Public Interest Map Appendix B 73 Education, Training and the Arts Pacific Film and Television Corporation Education, Training and the Arts Queensland Art Gallery Board of Trustees Education, Training and the Arts Queensland Music Festival Pty Ltd Education, Training and the Arts Queensland Performing Arts Trust and Director Education, Training and the Arts Queensland Studies Authority Education, Training and the Arts Queensland Theatre Company Education, Training and the Arts Senate of the University of Queensland Education, Training and the Arts Southbank Institute of Technology (Board) Education, Training and the Arts Education, Training and the Arts The Building and Construction Industry Training Fund (BCITF) (Qld) Training and Employment Recognition Council Education, Training and the Arts Training Ombudsman Emergency Services Emergency Services Advisory Council Emergency Services Rural Fire Advisory Council Health Banana Health Community Council Health Bayside Health Community Council Health Bowen Health Community Council Health Bundaberg Health Community Council Health Bundaberg Health Services Foundation Health Cairns Health Community Council Health Cape York Health Community Council Health Central Highlands Health Community Council Health Central West Health Community Council Health Charleville Health Community Council Health Charters Towers Health Community Council Health Chiropractors Board of Queensland Health Chiropractors Panel of Assessors Health Dental Auxiliaries Panel of Assessors Health Dental Board of Queensland Health Dental Panel of Assessors Health Dental Prosthetists Panel of Assessors Health Health Dental Technicians and Dental Prosthetists Board of Queensland Dental Technicians Panel of Assessors Health Far North Queensland Hospital Foundation Health Fraser Coast Health Community Council Health Gladstone Health Community Council Health Gold Coast Health Community Council Health Gold Coast Hospital Foundation Health Gympie Health Community Council Health Health Health Consumers Queensland Ministerial Consumer Advisory Committee Health Quality and Complaints Commission Health Innisfail Health Community Council Health Ipswich Hospital Foundation Health Logan-Beaudesert Health Community Council A Public Interest Map Appendix B 74 Health Mackay Health Community Council Health Medical Board of Queensland Health Medical Practitioners Panel of Assessors Health Medical Radiation Technologists Board of Queensland Health Medical Radiation Technologists Panel of Assessors Health Mental Health Court Health Mental Health Review Tribunal Health Moranbah Health Community Council Health Mount Isa Health Community Council Health North Burnett Health Community Council Health Northern Downs Health Community Council Health Occupational Therapists Board of Queensland Health Occupational Therapists Panel of Assessors Health Office of Health Practitioner Registrations Boards Health Office of the Medical Board of Queensland Health Optometrists Board of Queensland Health Optometrists Panel of Assessors Health Osteopaths Board of Queensland Health Osteopaths Panel of Assessors Health PA Foundation Health Pharmacists Board of Queensland Health Pharmacists Panel of Assessors Health Physiotherapists Board of Queensland Health Physiotherapists Panel of Assessors Health Podiatrists Board of Queensland Health Podiatrists Panel of Assessors Health Health Princess Alexandra Hospital Health Community Council Psychologists Board of Queensland Health Psychologists Panel of Assessors Health Public Panel of Assessors Health Queen Elizabeth II Hospital Health Community Council Queensland Institute of Medical Research Trust Health Health Health Queensland Ministerial Advisory Committee on HIV/AIDS, Hepatitis C and Sexual Health Queensland Nursing Council Health Radiation Advisory Council Health Redcliffe Hospital Foundation Health Redcliffe-Caboolture Health Community Council Health Rockhampton Health Community Council Health Roma Health Community Council Health Health Royal Brisbane and Women's Health Community Council Royal Brisbane and Women's Hospital Research Foundation Royal Children's Hospital Foundation Health Royal Children's Hospital Health Community Council Health Rural Health Advisory Council Health A Public Interest Map Appendix B 75 Health South Burnett Health Community Council Health Southern Downs Health Community Council Health Speech Pathologists Board of Queensland Health Speech Pathologists Panel of Assessors Health Sunshine Coast Health Community Council Health Sunshine Coast Health Foundation Health Tablelands Health Community Council Health The Council of the Queensland Institute of Medical Research The Prince Charles Hospital Foundation Health Health Health The Prince Charles Hospital Health Community Council Toowoomba Health Community Council Health Toowoomba Hospital Foundation Health Health Torres Strait and Northern Peninsula Area Health Community Council Townsville Health Community Council Health Townsville Hospital Foundation Health West Moreton Health Community Council Infrastructure & Planning Building and Development Tribunals (and Referees) Infrastructure & Planning Infrastructure & Planning City North Infrastructure (CNI) Pty Ltd Douglas & Noosa Development Assessment Panels (Iconic Places) Gladstone Economic and Industry Development Board LinkWater Infrastructure & Planning Plumbers and Drainers Board Infrastructure & Planning Queensland Manufactured Water Authority Infrastructure & Planning Queensland Water Commission Infrastructure & Planning Queensland Water Infrastructure Pty Ltd Infrastructure & Planning SEQ Water Grid Manager Infrastructure & Planning Sure Smart Water Pty Ltd Infrastructure & Planning Urban Land Development Authority Infrastructure & Planning Water Infrastructure Project Board Mains Roads & Local Government Central Queensland Ministerial Regional Community Forum Darling Downs/South West Ministerial Regional Community Forum Far North Queensland Ministerial Regional Community Forum Gold Coast Ministerial Regional Community Forum Infrastructure & Planning Infrastructure & Planning Mains Roads & Local Government Mains Roads & Local Government Mains Roads & Local Government Mains Roads & Local Government Mains Roads & Local Government Greater Brisbane Ministerial Regional Community Forum Local Government Electoral and Boundaries Review Commissions Local Government Grants Commission Mains Roads & Local Government Local Government Remuneration Tribunal Mains Roads & Local Government Mackay/Whitsunday Ministerial Regional Community Forum Moreton Ministerial Regional Community Forum Mains Roads & Local Government Mains Roads & Local Government A Public Interest Map Appendix B 76 Mains Roads & Local Government Mains Roads & Local Government North Queensland Ministerial Regional Community Forum Queensland Motorways Ltd Mains Roads & Local Government Queensland Motorways Ltd - Logan Motorway Co. Ltd Mains Roads & Local Government Queensland Motorways Ltd - Port Motorway Ltd Mains Roads & Local Government Queensland Motorways Ltd - Queensland Motorways Management Pty Ltd Queensland Motorways Ltd - The Gateway Bridge Company Limited Sunshine Coast Ministerial Regional Community Forum Transmax Pty Ltd Mains Roads & Local Government Mains Roads & Local Government Mains Roads & Local Government Mains Roads & Local Government Wide Bay/Burnett Ministerial Regional Community Forum Mines and Energy Board of Examiners (Coal Mining Safety & Health Act) Mines and Energy Mines and Energy Board of Examiners (Mining & Quarrying Safety & Health Act) Capricornia Regional Electricity Council Mines and Energy Coal Mining Safety and Health Advisory Council Mines and Energy Energy Ombudsman Advisory Council Mines and Energy Energy Ombudsman Queensland Mines and Energy Far North Queensland Regional Electricity Council Mines and Energy Mackay Regional Electricity Council Mines and Energy Mining Safety and Health Advisory Council Mines and Energy North Queensland Regional Electricity Council Mines and Energy South-East Queensland Regional Electricity Council Mines and Energy South-West Queensland Regional Electricity Council Mines and Energy Wide Bay-Burnett Regional Electricity Council Mines and Energy ZeroGen Pty Ltd Natural Resources and Water Avondale Water Board Natural Resources and Water Babinda Swamp Drainage Board Natural Resources and Water Benleith Water Board Natural Resources and Water Bollon South Water Authority Natural Resources and Water Bollon West Water Authority Natural Resources and Water Bones Knob Water Board Natural Resources and Water Boonah Shire River Improvement Trust Natural Resources and Water Boondooma Water Board Natural Resources and Water Brigooda Water Board Natural Resources and Water Burdekin Shire Rivers Improvement Trust Natural Resources and Water Cairns River Improvement Trust Natural Resources and Water Callandoon Water Supply Board Natural Resources and Water Cape York Peninsula Regional Advisory Committee Natural Resources and Water Natural Resources and Water Cape York Peninsula Scientific and Cultural Advisory Committee Cardwell Shire River Improvement Trust Natural Resources and Water Clifton Shire River Improvement Trust Natural Resources and Water Condamine Plains Water Board Natural Resources and Water Coreen Water Board A Public Interest Map Appendix B 77 Natural Resources and Water Cowley Drainage Board Natural Resources and Water Crowley Vale Water Board Natural Resources and Water Don River Improvement Trust Natural Resources and Water Dumaresq - Barwon Border Rivers Commission Natural Resources and Water Dundowran-Nikenbah Water Board Natural Resources and Water East Deeral Drainage Board Natural Resources and Water East Euramo Drainage Board Natural Resources and Water Eugun Bore Water Authority Natural Resources and Water Fernlee Water Authority Natural Resources and Water Gladstone Area Water Board Natural Resources and Water Glamorgan Vale Water Board Natural Resources and Water Grevillea Water Board Natural Resources and Water Herbert River Improvement Trust Natural Resources and Water Ingie Water Authority Natural Resources and Water Ipswich Rivers Improvement Trust Natural Resources and Water Johnstone Shire River Improvement Trust Natural Resources and Water Jondaryan Shire River Improvement Trust Natural Resources and Water Juandah Water Board Natural Resources and Water Kaywanna Bore Water Board Natural Resources and Water Kelsey Creek Water Board Natural Resources and Water Kooingal Water Board Natural Resources and Water Natural Resources and Water Lower Balonne Ministerial Water Resources Advisory Council Lower Herbert Water Management Authority Natural Resources and Water Marathon Bore Water Supply Board Natural Resources and Water Matthews Road Drainage Board Natural Resources and Water Merlwood Water Board Natural Resources and Water Middle Park Bore Water Supply Board Natural Resources and Water Mount Isa Water Board Natural Resources and Water Mourilyan Drainage Board Natural Resources and Water Mulgildie Water Board Natural Resources and Water Murray-Darling Basin Commission Natural Resources and Water Myall Plains Water Board Natural Resources and Water North Burdekin Water Board Natural Resources and Water Oaky Creek Water Board Natural Resources and Water Orchard Creek Drainage Board Natural Resources and Water Palmgrove Water Board Natural Resources and Water Pioneer River Improvement Trust Natural Resources and Water Pioneer Valley Water Board Natural Resources and Water Queensland Great Artesian Basin Advisory Council Natural Resources and Water Referral Panel (Moratorium) Natural Resources and Water Referral Panel (Resource Operations Plan) Natural Resources and Water Riversdale-Murray Valley Management Board Natural Resources and Water Roadvale Water Board Natural Resources and Water Silkwood Drainage Board Natural Resources and Water Six Mile Creek Water Supply Board Natural Resources and Water Smithfield Drainage Board A Public Interest Map Appendix B 78 Natural Resources and Water South Burdekin Water Board Natural Resources and Water South Maroochy Drainage Board Natural Resources and Water Stagnant Creek Drainage Board Natural Resources and Water Stanthorpe Shire River Improvement Trust Natural Resources and Water Natural Resources and Water State Rural Leasehold Land Ministerial Advisory Committee Surveyors Board of Queensland (and Disciplinary Committee and Professional Conduct Review Panel) Taberna Bore Water Board Natural Resources and Water Valuers Registration Board of Queensland Natural Resources and Water Wambo Shire River Improvement Trust Natural Resources and Water Wanda Creek Drainage Board Natural Resources and Water Warrubullen Drainage Board Natural Resources and Water Warwick Shire River Improvement Trust Natural Resources and Water Washpool Water Board Natural Resources and Water Weengallon Water Authority Natural Resources and Water Whitsunday Rivers Improvement Trust Natural Resources and Water Woodmillar Water Board Natural Resources and Water Yambocully Water Board Police, Corrective Services & Sport Police, Corrective Services & Sport Central and Northern Queensland Regional Parole Board Controlled Operations Committee Police, Corrective Services & Sport Gold Coast Events Co Pty Ltd (GCEC) Police, Corrective Services & Sport Lexmark Indy Corporation Queensland Police, Corrective Services & Sport Mt Gravatt Showground Trust Police, Corrective Services & Sport Prostitution Licensing Authority Police, Corrective Services & Sport Public Interest Monitor Police, Corrective Services & Sport Queensland Academy of Sport Board of Management Police, Corrective Services & Sport Queensland Parole Board Police, Corrective Services & Sport Police, Corrective Services & Sport Royal National Agricultural and Industrial Association (RNA) Southern Queensland Regional Parole Board Police, Corrective Services & Sport Stadiums Queensland Police, Corrective Services & Sport Suncorp Management Advisory Committee Premier Child Death Case Review Committee Premier Clean Coal Council Premier Family Responsibilities Board Premier Family Responsibilities Commission Premier Premier's Council on Climate Change Premier Queensland's 150th Celebrations Advisory Committee Premier South Bank Corporation Primary Industries and Fisheries Agricultural Chemicals Distribution Control Board Primary Industries and Fisheries Animal Ethics Committee Primary Industries and Fisheries Animal Welfare Advisory Committee Primary Industries and Fisheries Australian Agricultural College Corporation Advisory Board Natural Resources and Water A Public Interest Map Appendix B 79 Primary Industries and Fisheries Biosecurity Advisory Council Queensland Primary Industries and Fisheries Chicken Meat Industry Committee Primary Industries and Fisheries Primary Industries and Fisheries Community Consultative Committee for the Control of Exotic Pest Fish Crab Management Advisory Committee Primary Industries and Fisheries Darling Downs-Moreton Rabbit Board Primary Industries and Fisheries Forestry Plantations Queensland Advisory Board Primary Industries and Fisheries Primary Industries and Fisheries Freshwater Fisheries Management Advisory Committee Gulf of Carpentaria Management Advisory Committee Primary Industries and Fisheries Harvest Management Advisory Committee Primary Industries and Fisheries Industrial Hemp Advisory Committee Primary Industries and Fisheries Inshore Finfish Management Advisory Committee Primary Industries and Fisheries Primary Industries and Fisheries Land Protection (Pest and Stock Route Management) Council Queensland Food, Fibre and Agribusiness Council Primary Industries and Fisheries Queensland Rural Adjustment Authority Primary Industries and Fisheries Reef Management Advisory Committee Primary Industries and Fisheries Primary Industries and Fisheries Rural Skills, Training and Labour Industry Advisory Group Safe Food Production QLD (Safe Food) Primary Industries and Fisheries Trawl Management Advisory Committee Primary Industries and Fisheries Veterinary Surgeons Board of Queensland Public Works, Housing & ICT Board of Architects of Queensland Public Works, Housing & ICT Board of Professional Engineers of Queensland Public Works, Housing & ICT Brisbane Housing Company Public Works, Housing & ICT CSI Holdings Pty Ltd Public Works, Housing & ICT Public Records Review Committee Public Works, Housing & ICT Queensland Building Services Authority Public Works, Housing & ICT Public Works, Housing & ICT Queensland Community Housing Standards and Accreditation Council Residential Tenancies Authority Public Works, Housing & ICT State Procurement Advisory Council Sustainability, Climate Change and Innovation Board of Trustees of Newstead House Sustainability, Climate Change and Innovation Brisbane Forest Park Advisory Planning Board Sustainability, Climate Change and Innovation Sustainability, Climate Change and Innovation CEOs Committee for Natural Resource Management in South East Queensland Coastal Protection Advisory Council Sustainability, Climate Change and Innovation Crocodile Management Advisory Committee Sustainability, Climate Change and Innovation EPA Animal Ethics Committee Sustainability, Climate Change and Innovation Sustainability, Climate Change and Innovation Fraser Island World Heritage Area Community Advisory Committee Fraser Island World Heritage Area Indigenous Advisory Committee Fraser Island World Heritage Area Management Committee Fraser Island World Heritage Area Scientific Advisory Committee Heron Island Management Board Sustainability, Climate Change and Innovation Heron Island Management Committee Sustainability, Climate Change and Innovation Sustainability, Climate Change and Innovation Sustainability, Climate Change and Innovation A Public Interest Map Appendix B 80 Sustainability, Climate Change and Innovation Horse Trails Scientific Advisory Committee Sustainability, Climate Change and Innovation Jurisdictional Projects Group (Qld) Sustainability, Climate Change and Innovation Macropod Advisory Committee Sustainability, Climate Change and Innovation National Trust of Queensland Sustainability, Climate Change and Innovation Newry Island Management Advisory Committee Sustainability, Climate Change and Innovation Proserpine Rock Wallaby Recovery Team Sustainability, Climate Change and Innovation Queensland Heritage Council Sustainability, Climate Change and Innovation Queensland Sustainable Energy Advisory Council Sustainability, Climate Change and Innovation Queensland Youth Environment Council Sustainability, Climate Change and Innovation Regional Consultative Group for the MackayWhitsunday Regional Coastal Riversleigh Community Scientific Advisory Committee Sustainability, Climate Change and Innovation Sustainability, Climate Change and Innovation Sustainability, Climate Change and Innovation South East Queensland Healthy Waterways Partnership Board Tweed River Entrance Sand Bypassing Project Advisory Committee Waanyi Ministerial Advisory Committee Sustainability, Climate Change and Innovation Wet Tropics Management Authority Sustainability, Climate Change and Innovation Wet Tropics Management Authority Aboriginal Advisory Committee Wet Tropics Management Authority Community Consultative Committee Wet Tropics Management Authority Conservation Sector Liaison Group Wet Tropics Management Authority Scientific Advisory Committee Wet Tropics Management Authority Tourism Industry Liaison Group Sustainability, Climate Change and Innovation Sustainability, Climate Change and Innovation Sustainability, Climate Change and Innovation Sustainability, Climate Change and Innovation Sustainability, Climate Change and Innovation Rainforest Wet Tropics Wet Tropics Wet Tropics Wet Tropics Tourism, Regional Development and Industry Australian Institute for Commercialisation Pty Ltd Tourism, Regional Development and Industry BioPharmaceuticals Australia (Network) Pty Ltd Tourism, Regional Development and Industry Creative Industries Leadership Group Tourism, Regional Development and Industry Environment Industry Reference Group Tourism, Regional Development and Industry Fibre Composites Forum Tourism, Regional Development and Industry Food Industry Advisory Council Tourism, Regional Development and Industry i.lab Incubator Pty Ltd Board Tourism, Regional Development and Industry ICT Ministerial Advisory Group Tourism, Regional Development and Industry Manufacturing Leaders Group Tourism, Regional Development and Industry Queensland Biotechnology Advisory Council Tourism, Regional Development and Industry Queensland Marine Industries Reference Group Tourism, Regional Development and Industry Queensland Small Business Advisory Council Tourism, Regional Development and Industry Tourism, Regional Development and Industry Queensland Tourism Strategy Implementation Steering Committee Smart State Council Tourism, Regional Development and Industry teQstart Pty Ltd Tourism, Regional Development and Industry Tourism Queensland Tourism, Regional Development and Industry Wine Industry Development Strategy Steering Committee Transport, Trade, Employment and Industrial Relations Transport, Trade, Employment and Industrial Relations Anzac Day Trust Building and Construction Industry (Portable Long Service Leave) Board A Public Interest Map Appendix B 81 Transport, Relations Transport, Relations Transport, Relations Transport, Relations Transport, Relations Transport, Relations Transport, Relations Transport, Relations Transport, Relations Transport, Relations Transport, Relations Transport, Relations Transport, Relations Transport, Relations Transport, Relations Transport, Relations Transport, Relations Transport, Relations Transport, Relations Transport, Relations Transport, Relations Transport, Relations Transport, Relations Transport, Relations Transport, Relations Transport, Relations Transport, Relations Transport, Relations Transport, Relations Transport, Relations Transport, Relations Trade, Employment and Industrial Cardiac Assessment Tribunal Trade, Employment and Industrial Composite Medical Assessment Tribunal Trade, Employment and Industrial Construction Sector Standing Committee Trade, Employment and Industrial Trade, Employment and Industrial Contract Cleaning Industry (Portable Long Service Leave) Authority Dermatology Assessment Tribunal Trade, Employment and Industrial Disfigurement Assessment Tribunal Trade, Employment and Industrial Ear, Nose and Throat Assessment Tribunal Trade, Employment and Industrial Electrical Equipment Committee Trade, Employment and Industrial Electrical Licensing Committee Trade, Employment and Industrial Electrical Safety Board Trade, Employment and Industrial Electrical Safety Education Committee Trade, Employment and Industrial Employment Agents Advisory Committee Trade, Employment and Industrial General Medical Assessment Tribunal Trade, Employment and Industrial Trade, Employment and Industrial Health and Community Services Sector Standing Committee Indonesia-Queensland Advisory Committee Trade, Employment and Industrial Licensing Review Committee Trade, Employment and Industrial Manufacturing Sector Standing Committee Trade, Employment and Industrial Maritime Safety Marine Board Trade, Employment and Industrial Neurology/Neurosurgical Assessment Tribunal Trade, Employment and Industrial Ophthalmology Assessment Tribunal Trade, Employment and Industrial Orthopaedic Assessment Tribunal Trade, Employment and Industrial Queensland China Council Trade, Employment and Industrial Trade, Employment and Industrial Queensland Education and Training International Board Queensland Indigenous Arts Marketing and Export Agency Advisory Board Queensland Industrial Relations Commission Trade, Employment and Industrial Queensland Road Safety Committee Trade, Employment and Industrial Queensland Trade Investment Pty Ltd Trade, Employment and Industrial Queensland Transport and Logistics Council Trade, Employment and Industrial Queensland Workplace Rights Ombudsman Trade, Employment and Industrial Retail and Wholesale Sector Standing Committee Trade, Employment and Industrial Rural Sector Standing Committee Trade, Employment and Industrial A Public Interest Map Appendix B 82 Transport, Relations Transport, Relations Transport, Relations Transport, Relations Transport, Relations Trade, Employment and Industrial TransLink Transit Authority Trade, Employment and Industrial Transport and Storage Sector Standing Committee Trade, Employment and Industrial WorkCover Queensland Board Trade, Employment and Industrial Workers' Compensation Regulatory Authority (QCOMP) Board Workplace Health and Safety Board Trade, Employment and Industrial Treasurer Breakwater Island Casino Community Benefit Fund Treasurer Burnett Water Pty Ltd Treasurer DBCT Holdings Pty Ltd Treasurer Gambling Community Benefit Committee Treasurer Greyhounds Queensland Limited Treasurer Jupiters Casino Community Benefit Fund Treasurer Motor Accident Insurance Commission Treasurer Nominal Defendant Treasurer Queensland Bulk Water Supply Authority Treasurer Queensland Bulk Water Transport Authority Treasurer Queensland Competition Authority Treasurer Queensland Future Growth Corporation Treasurer Queensland Gaming Commission Treasurer Queensland Harness Racing Limited Treasurer Racing Animal Welfare and Integrity Board Treasurer Red Tape Reduction Taskforce Treasurer Reef Casino Community Benefit Fund Treasurer Trustees of the Parklands Gold Coast A Public Interest Map Appendix B 83 Appendix C OVERVIEW OF QUEENSLAND BODIES BY SECTOR, TYPE AND CATEGORY (2008) TYPE OF BODY SECTOR NUMBER OF BODIES GROUPS OF BODIES – Welcome Aboard categories ECONOMIC 14% (64) Industrial Relations 29 Commercial 18 Financial 9 Trade 6 Tourism 2 Water 77 Primary Industries 25 Natural Resources 16 Environmental/ Sustainability 32 Land 10 1 Commercial/ Trading, 1 Governing 4 Regulatory, registration or appeal; 11 Policy, review or specialist bodies with determinative powers; 12 Policy, review or specialist bodies advisory only 4 Commercial/ Trading, 1 Governing 2 Policy, review or specialist bodies with determinative powers; 11 Policy, review or specialist bodies advisory only 3 Commercial/ Trading, 2 Regulatory, registration or appeal; 4 Policy, review or specialist bodies with determinative powers 1 Commercial/ Trading, 5 Policy, review or specialist bodies advisory only 1 Commercial/ Trading, 1 Policy, review or specialist bodies advisory only 71 Commercial/ Trading, 2 Governing 1 Regulatory, registration or appeal; 3 Policy, review or specialist bodies advisory only 3 Regulatory, registration or appeal; 3 Policy, review or specialist bodies with determinative powers; 19 Policy, review or specialist bodies advisory only 1 Commercial/ Trading, 4 Policy, review or specialist bodies with determinative powers; 11 Policy, review or specialist bodies advisory only 1 Commercial/ Trading, 2 Regulatory, registration or appeal; 6 Policy, review or specialist bodies with determinative powers; 23 Policy, review or specialist bodies advisory only 1 Governing 6 Regulatory, registration or appeal; Policy, 3 Policy, review or specialist bodies advisory only ENVIRONMENT & RESOURCES 35% (160) A Public Interest Map Appendix C 84 INFRASTRUCTURE 7.0% (32) LAW & JUSTICE 4.5% (20) SOCIAL 39.5% (181) Planning 8 Transport 4 Main Roads Public Works 6 4 Water 10 Legal 13 Police Crime Corrective Services Licensing 2 0 3 Education 26 Health/Medical 90 Arts/Culture 11 Housing 4 Communities 41 Emergency Services Sport & Rec 3 2 6 4 Governing 1 Regulatory, registration or appeal; 2 Policy, review or specialist bodies with determinative powers; 1 Policy, review or specialist bodies advisory only 1 Commercial/ Trading, 3 Policy, review or specialist bodies advisory only 6 Commercial/ Trading 2 Commercial/ Trading, 2 Regulatory, registration or appeal 6 Commercial/ Trading, 3 Governing Regulatory, 1 Policy, review or specialist bodies advisory only 3 Governing 2 Regulatory, registration or appeal; 4 Policy, review or specialist bodies with determinative powers; 4 Policy, review or specialist bodies advisory only 2 Governing 3 Policy, review or specialist bodies with determinative powers 1 Governing 1 Policy, review or specialist bodies advisory only 4 Commercial/ Trading, 16 Governing 3 Regulatory, registration or appeal; 2 Policy, review or specialist bodies with determinative powers; 1 Policy, review or specialist bodies advisory only 13 Commercial/ Trading, 2 Governing 30 Regulatory, registration or appeal; 3 Policy, review or specialist bodies with determinative powers; 42 Policy, review or specialist bodies advisory only 4 Commercial/ Trading, 4 Governing 3 Policy, review or specialist bodies with determinative powers 1 Commercial/ Trading, 2 Regulatory, registration or appeal; 1 Policy, review or specialist bodies advisory only 2 Commercial/ Trading, 3 Governing 1 Regulatory, registration or appeal; 4 Policy, review or specialist bodies with determinative powers; 31 Policy, review or specialist bodies advisory only 1 Governing 2 Policy, review or specialist bodies advisory only 2 Commercial/ Trading, 2 Governing 2 Policy, review or specialist bodies advisory only A Public Interest Map Appendix C 85 Appendix D QUEENSLAND BODIES BY EXPENDITURE AND REVENUE (2008) Classification by expenditure The big spenders (over $1M) - 23% of bodies Of 435 bodies 99 have expenditure of $1m or more. There are 12 bodies that spend in excess of $100M each and half of these are Universities, individual expenditure are detailed below: Body WorkCover Queensland (Board) Senate of the University of Queensland South East Queensland Water Grid Manager Council of Qld University of Technology Council of Griffith University Council of Central Queensland University Council of James Cook University QRAA Council of the University of Southern Qld Queensland Building Services Authority Legal Aid ZeroGen Portfolio DEIR DETA DIP DETA DETA DETA DETA DPI&F DETA Housing JAG DME Expenditure($M) 1,196 1,080 711 506 475 245 236 229 167 135 114 102 It is important to note how the universities are funded as the State Government’s contribution is relatively small. For example, the University of Queensland’s expenditure is $1,080M and receives $1,162M in revenue. This revenue is funded from: the Australian Government and HECS (approximately $600M), fees & charges (approximately $170M) and other revenue including investments and consultancies (approximately $350M). The combined contribution from the Queensland Government and local governments is $43M, approximately 4% of UQ’s overall revenue. The State Government’s contributions to the other universities on this list are of a similar. The bodies that spend in a range from $1M up to $100M are as follows: 6 bodies spend in a range from $50M up to $100M 22 bodies spend in a range from $10M up to $50M 12 bodies spend in a range from $5M up to $10M 23 bodies spend in a range from $2M up to $5M 24 bodies spend in a range from $1M up to $2M The medium spenders ($100k to $1M) - 16% of bodies There are 71 medium spender bodies. Fifteen bodies spend from $500,000 up to $1M and 56 bodies spend from $100,000 up to $500,000. The low spenders ($1 to $100,000) - 46% of bodies There are 198 low spender bodies. Zero expenditure - 15% of bodies Sixty seven bodies have no expenditure at all. The nature of these bodies tends to be Advisory Committees and/or advisory boards. A Public Interest Map Appendix D 86 Classification by revenue Overall this provides a similar set of results to the classifications by expenditure, although there are some differences. Bodies with large revenues (over $1M) - 23% of bodies There are 100 bodies of the 435 assessed with revenues in excess of $1M. There are five bodies with revenue in excess of $500M. Body Future Growth Corporation Senate of the University of Queensland WorkCover Queensland (Board) Council of Qld University of Technology Council of Griffith University Portfolio DETA DEIR DETA DETA Revenue($M) 1,349 1,162 901 500 500 8 bodies have incomes of between $100M and $500M – 3 universities (James Cook, Central Queensland and Southern Queensland), QRAA, the SEQ Grid Water Manager, the Legal Aid Board, ZeroGen and the Queensland Building Authority 7 bodies have incomes of $50M up to $100M 20 bodies have incomes of $10M up to $50M 14 bodies have incomes of $5M up to $10M 46 bodies have incomes of $1M up to $5M Those with medium revenues ($100k to $1M) - 14% of bodies There are 61 medium revenue bodies. Fifteen bodies have incomes of $500,000 up to $1M and 46 bodies have incomes of $100,000 up to $500,000 Those with low revenues ($1 to $100,000) - 32% of bodies There are 139 bodies that have low revunues. Zero expenditure - 31% of bodies There are 135 bodies that have no revenue. Similar to the expenditure of bodies the nature of these bodies tends to be Advisory Committees and/or advisory boards. A Public Interest Map Appendix D 87 Appendix E CURRENT ORGANISATIONAL FORM OPTIONS IN QUEENSLAND (2008) Organisational Form Department Separate legal entity Under an Act Reasons for creation (typically) Yes - Public Service Act 2008 states that departments are declared by Governor in Council and gazette notice Carry out the functions of government Any formal guidance on whether to create CBUs Responsibilities set out in s.36 of Public Services Act 2008; and the FAAA7 Statutory Authority Trusts1 Statutory Body Corporation Sole GOCs Public Pty Ltd No – part of a department but may have a business name registered No – they are part of their sponsoring department No – legally part of department, statutory authority or statutory body No Yes, but for reporting purposes part of a department (or a statutory body) Yes – under individual enabling legislation Yes Depends on the type of trust2 Yes Yes Yes Yes Yes - under individual enabling legislation Yes – governed under the Trust Act 1973 Yes – under individual enabling legislation Yes - governed under the Corporations Act 2001 Yes - governed under the Corporations Act 2001 Value for money for government services using commercial principles Advice on specific areas of interest Board oversight of certain functions Flexibility and independence whilst under Government umbrella Trust account for quarantining monies from other operating funds. SPVs to deliver infrastructure Commercial focus, spread of control, able to be sold Yes4 No No No No Authority is vested in one nominated office holder, rather than a board of directors created to undertake specific activities as set out in their enabling legislation No Yes – governed under the Corporations Act 2001 and GOC Act3; established under GOC Act Fully commercialised operations Governor in Council or Minister depending on individual enabling legislation Limited – as defined by establishing Act Governor in Council or Minister depending on individual enabling legislation Limited – as defined by establishing Act Trustee appointed by department Governor in Council or Ministers as set out in their individual enabling legislation Powers usually set out in legislation and may not be unlimited Governor in Council (as per GOCs) Responsibilities set out in s.36 of Public Services Act 2008; FAAA Minister, CEO, Governor in Council, depending on type and entity they belong to Responsibilities set out in s.36 of Public Services Act 2008; FAAA Member -Board Appointment by Governor in Council or Minister6 Minister’s powers Companies/SPVs Committees (or advisory councils) Limited by trust deed or enabling legislation Qld public sector does not have any public listed stock exchange companies Yes5 (greater fundraising flexibility for public companies as set in the Corporations Act 2001) The power of the Minister would depend on what is written in the constitution of the company Yes5 (Corporations Act 2001 sets thresholds for differentiating a large or small pty ltd company and limitations on fundraising) Procedure for appointing members set out in the company’s own constitution The power of the Minister would depend on what is written in the constitution of the company Governed by the Corporations Act 2001 requirements and limitations in the GOC Act Governor in Council Limited – written direction only A Public Interest Map Appendix E 88 Organisational Form Funds Department Only departments can receive appropriation CBUs Appropriation as part of their department Companies/SPVs Committees (or advisory councils) Funding depends on individual committee/board and specific legislation Statutory Authority Does not control own funds nor receives appropriation Statutory Body Controls own funds, does not receive appropriation – apply for grants and trading activities Trusts1 No appropriation funding. Funding source depends on the type of trust and its purpose. Corporation Sole No appropriation unless designated as a department under an Act e.g. Forestry Plantations Queensland. GOCs Public Pty Ltd No appropriation No appropriation 3 potential sources of funds – equity, grat. or loan or a combination of any of the 3. Controls funds, no appropriation SBFA applicable to the statutory body as a trustee, FAAA applicable to the departments who set up the trust account or trust. A trust is governed by its trust deed. Depends on the type of trust – e.g. if it holds property it may carry out a rental activity Yes FAAA or SBFA is only applicable if their enabling legislation states that it is No Under the Corporations Act 2001, must be solvent at all times. Therefore must control their own funds; however another entity may perform administrative, investment functions for them. Raise funds through capital injections, operating revenue and grants. No Yes Yes Yes Yes Yes The reporting requirements for trusts are set out in their individual trust deeds Depends on type of entity for reporting purposes Large yes small no. All audited by the Auditor General if they are public sector entities If small no unless required to under their constitution, Corporations Act 2001 requirements or by specific direction. Yes Yes Large yes small no. All audited by the Auditor General if they are public sector entities Depends on constitution and Corporations Act 2001 requirements Relevant policies apply e.g. only have regard to the Financial Reporting Requirements s.98(2)(b) of the Financial Management Standard Depends on trust deed and if the trust is set up by a department or other entity type Yes if they are declared a department for reporting purposes some policies will apply. Otherwise all policies may not apply. Limited Limited Ministerial direction in writing Administered by a trustee. FAAA and SBFA8 apply Yes – FAAA only Yes – FAAA only Yes - same as their parent entity, department or statutory body Yes – FAAA only Yes – FAAA & SBFA Can it be a ‘trading body’ Yes, can undertake some commercial activity Yes No Yes – depends on their purpose Yes Audited by AuditorGeneral Yes Yes Depends on individual committee/board Yes Yes Annual reports Yes Yes Depends on individual committee/board Relevant government policies apply In full In full Depends on individual committee/board May not produce an annual report. Reporting provisions set out in the enabling legislation or may have a Treasurer’s exemption In full - if statutory authority is part of a department. Only have regard to some if part of a statutory body Apply for grants and source own funds. Raise funds through capital injections, operating revenue and grants. Community Service Obligations undertaken by the GOC are funded by the state. Not applicable to GOCs. Only the GOC Act applicable which refers to sections of the FAAA and may modify them Yes A Public Interest Map Appendix E 89 Organisational Form Department CBUs Companies/SPVs Committees (or advisory councils) Statutory Authority Trusts1 Statutory Body Corporation Sole GOCs Public Pty Ltd Corporations Act (Cth) apply ASIC oversight Application of ASX principles9 APRA regulation No No No No No No No Yes Yes Yes No No No No No No No No No No No No No No Yes No Yes No Yes No No No No No No No No No Examples of form Traditional portfolio departments Business unit that forms part of relevant department eg Project Services, Queensland Property Management Boards, Committees, Councils, Groups, Forums e.g. Electrical Safety Board, Creative Industries Leadership Group, Fibre Composites Forum Boards, Trusts eg Family Responsibilities Board, Board of Trustees of the Funeral Benefit Trust Fund WorkCover Queensland influenced by APRA capital requirements Authority, Corporation, instrumentality or office eg Urban Land Development Authority, South Bank Corporation, Queensland Water Commission, Public Trust Office. Trusts and Foundations Small specific number of two types: trusts created under statute and trusts created under general law (trust deed) If they can raise funds locally and overseas through issuing a prospectus or disclosure document, then they would be classified as a public company ZeroGen Pty Ltd, BioPharmaceuticals Australia (Network) Pty Ltd No, except for QIC and QSuper (in process of corporatisation) Government infrastructure and investment entities Eg Forde Foundation, Hospital Foundations, Funeral Benefit Trust Fund, Monte Carlo Caravan Park Trust Eg Forestry Plantations Queensland, Queensland Treasury Corporation, Public Trustee of Queensland Eg QR Ltd, Port of Brisbane Corp. Ltd and CS Energy QIC NotesThe purpose of the table at Appendix E is to provide a general diagrammatic overview of the similar and distinguishing characteristics for the various organisational forms in Queensland. This analysis assists subsequent development of an organisational form guide, but is not designed to be relied on for any other purpose. 1 2 3 4 5 6 7 8 9 Refer to the Trust Act 1973, Trustee Companies Act 1968 and Trust Accounts Act 1973 to determine the difference between trust accounts where money is held in trust for an external person/entity (e.g. for legal firms or unclaimed moneys) and an entity set up to operate as a trust investment facility (e.g. Monte Carlo Caravan Park Trust). A trust can be a separate legal entity; however it would be the trustee who would be sued as they are responsible for running the trust. Government Owned Corporations Act 1993. Service Delivery Performance Commission’s recommended Guidelines for Establishing and Reviewing CBUs – these are guidelines only and therefore agencies are not required to use them. Guidelines for the Formation, Acquisition and Post Approval Monitoring of Companies (September 2005) – these are guidelines only and therefore agencies are not required to use them. Cabinet approval also required if the appointments are ‘significant’. Financial Administration and Audit Act 1977. Statutory Bodies Financial Arrangements Act 1982. ASX’s Corporate Governance Principles and Recommendations – in Queensland (as there are no public listed companies on the exchange), these ASX rules are for guidance only and their application is not mandatory. A Public Interest Map Appendix E 90 Appendix F TYPES OF BODIES CAPTURED BY REVIEW (2008) The summary below identifies bodies by the use of a body type in their title. There are a number of types used to describe the same type of function such as providing advice. Advisory Council or Council There are 86 bodies that are either an Advisory Council or a Council that provide advice only. In addition there are 12 Councils that make decisions and have determinative powers and include six University Councils. Committee Fifty of 64 Committees provide advice only. The other Committees have a range of functions from determinative powers to regulatory appeal. Some examples of the more significant Committee include: the Child Death Case Review Committee, the Gambling Community Benefit Committee and the Licensing Review Committee. Forum/Group/Taskforce/Team There are 20 bodies under these titles that provide advice only. In addition there is one body that is commercial in nature and another has determinative powers. Panel There are 21 bodies, 17 have regulatory appeal functions, whilst two have governing or determinative powers and two provide advice only. Board There are 109 Boards established. A number of these are boards of statutory bodies whilst others such as the water related boards (48) are commercial in nature whilst 13 boards are advisory only. Authority There are 22 authorities that are governing in nature, however there are another two that provide advice only. Commission/Ombudsman There are 15 bodies that are either Commissions or an Ombudsman Office (3) and are governing in nature. Tribunal/Court There are 17 tribunals that are included in this review that were excluded from the QCAT review. This includes 10 specialist Health Tribunals. In addition there are two Courts. Trust There are 37 Bodies that are either a Trust or a Trustee including 8 Grammar Schools Board of Trustees and 15 River Improvements Trusts. Foundation There are 15 Foundation bodies. Twelve of the Foundations are Health related and associated to individual Hospitals. There are three foundations within the Communities portfolio (including the Forde Foundation). Corporation There are 4 bodies that are identified by title as corporations. Ltd/Pty Ltd/Company There are 30 bodies and their key activities are commercial in nature. 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