Course Write-Up (for Diploma Programmes) Name of course developer : __Camford International College_________________________ Country of origin : ___Singapore_- Self Developed__________________________ Course Name : __ International Diploma in Tourism & Hospitality____________ Key items Brief description of course (including learning objectives, focus areas, whether the programme is validated etc.) For official use only The International Diploma in Tourism and Hospitality provides students with the hands-on knowledge and skills to supervise different hospitality and tourism area. The programme covers all the necessary knowledge and skills required in all area of hotel operation like in Food and Beverage, Food Safety and Sanitation, Facilities, Planning and design, Front Office Operation, Catering Management, Accommodation Operation and other area related to the course. The Diploma also provides an ideal stepping stone for students who wish to further their education and are aiming towards a degree in Hospitality or Tourism. The aim of this Diploma is to assess students' competence in a range of Tourism and Hospitality Management skills. Student will be able to demonstrate: An understanding of the tourism and hospitality business concepts Application of skills to real work environments An ability to think and work independently 1 Key items For official use only Students have to complete 8 modules; 1. Tourism & Hospitality Marketing This module will also help to students to learn how to apply marketing concepts to real life situations. Students will be provided opportunities to build analytical skills in order to solve marketing problems and dilemmas that managers have to deal with. Principles of business management, developing market strategy in business marketing and business customers, and real life business examples and case studies to demonstrate business marketing theories in practice. After successful completion of this course, students will be able to 1. 2. 3. 4. 2. Understand important marketing principles and concepts Understand consumer buying behaviors Analyze and solve hospitality marketing problems Develop marketing strategies Tourism & Hospitality Economics This module covers the history of the development of present-day economic society, as well as considers issues and problems facing the economy, including policies directed at affecting inflation, unemployment and recession, and international trade. Upon completion of this course, students will understand the basic principles of economics of hospitality and tourism, learn about demand formation, comprehend the supply side, recognize seasonality and how to handle it, understand economic role of tourism in developing countries, recognize the place of foreign exchange in the development process, and learn to put into practice strategies which meet economic goals of hospitality/tourism 2 Key items For official use only enterprises as well as national governments. After finishing the course the student will able to know 1. Know the basic principles of economics of hospitality and tourism. 2. Be able to analyze the demand and supply side of the tourism and hospitality industry. 3. Understand the economic role of tourism in developing countries and to recognize the place of foreign exchange in the development process 4. Be able to develop strategies which meet economic goals of hospitality/tourism enterprises as well as national governments. 3. Front Office Operations & Accommodation Operations Presents a systematic approach to front office procedures by detailing the flow of business through a hotel beginning with the reservation process and ending with check-out and settlement, Examines the various elements of effective front office management, paying particular attention to planning and evaluating front office operations and personnel management. Front office procedures and management are placed within the context of the overall operation of a hotel. 4. Tourism & Hospitality Finance Tourism and hospitality Finance provides basic knowledge of hotel and motel recordkeeping concepts and techniques. Examines front office procedures and the functions of the night auditor. This module will be provided for recordkeeping procedures for revenues, expenses, payrolls and financial statements. 3 Key items For official use only This module provides students with a balanced mix of accounting theory and practice, tailored to the special needs of the hospitality service industries. It gives attention to the unique accounting and operating characteristics that are of major concern to managers in the hospitality industry in the new millennium. 5. Tourism & Hospitality Professional English This module provides a practical context for the development of vocational and generic skills and the acquisition of related knowledge. It encourages students to improve their Tourism and Hospitality English in order to communicate effectively in the work-place. Areas of study include communication in two-person, group and public speaking activities. In addition to learning principles of effective behavior in these settings, students participate in activities to reinforce these skills. 6. Introduction to Tourism & Hospitality Industry On completion of the module, Students will be enhanced their basic knowledge of business and international travel, tourism and hospitality management. Traces the growth and development of the lodging industry from early inns to modern high-rise commercial hotels and highway motels. Discusses: the organization of operations, opportunities and future trends, the "Hospitality Attitude", competitive business in the free enterprise system and types of lodging establishments. Study the growth and improvement of the industry as related to management demands, the organization of hotel operations, including all departments and the social, personal and financial growth of a hotel career. 7. Food & Beverage Operations 4 Key items For official use only This module is designed to help students improve and better understand the food service industry and the art and science of management. Areas of study include an overview of food and beverage operations, food service marketing, menu planning, nutrition concerns, menu cost and pricing strategies, production, service, beverage management, sanitation and safety issues, facility design and equipment, accounting, and food service automation. The module describes how to develop and implement an effective purchasing program, focusing on issues pertaining to supplier relations and selection, negotiation, and evaluation. It provides an in-depth insight into the operating budget, menu management, menu pricing, purchasing and supplier selection, costvolume profit analysis, labour cost-control, computer applications and the successful management of service quality standardization. 8. Food Health & Hygiene Successful completion of this module the students will be able to know food safety in most food businesses, by developing auditing and monitoring programmes, designing hygienic practices and procedures, liasing with enforcement officers, staff training, interpreting legal requirements and establishing hazard analysis projects. The objectives represent widely accepted standards in industry, assisting organizations to operate safely and effectively as to meet the requirements of legislation. Upon successful completion of the 8 modules, students will be issued with a Camford International Diploma in Tourism & Hospitality Management 5 Key items For official use only Brief details if course is being offered in other countries (including mode of delivery, overseas partners etc.) Mode of delivery (e.g. online, face-to-face, blended modes etc.) Other information, if any (e.g. any accreditation, articulation pathway etc.) NIL Face to Face, Online & Blended NIL Mode of study Part Time Contact Hours 6 hours per week Course Duration 8 Months (excluding revision & examination weeks) Course Fees $ 4,380.00 Application Fees $ 80.00 Entry Requirements Assessment Method Industrial Attachment Award Conferred by - Minimum 18years of age A Pass in Internal Entrance Test or International Diploma in Business Studies - Written Examination (60%) - Assignment (30%) - Presentation (10%) NIL Camford International College 6 Key items Commencement and End Date of the programme For official use only Please refer to the academic calendar 7