BELLER CONSULT GMBH, 79110 Freiburg, Linnéstraße 5, Tel

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FICHTNER WATER & TRANSPORTATION GMBH,
79110 Freiburg, Linnéstraße 5, Tel.: 0761/88505-0, Fax: 0761/88505-22
AGENDA for Meeting KfW - NWSC 11-13-2009
Object
:
Kampala Sanitation Programme
Venue
:
KfW Entwicklungsbank, Frankfurt /Main
Date
:
11-13-2009 10:30 Uhr
Participants
:
Dr. Dieter Gomer (KfW Entwicklungsbank)
Paddy Twesigye (National Water and Sewerage Corporation)
Dennis Taremwa (National Water and Sewerage Corporation)
Hardy Schulte (Fichtner Water & Transportation)
Moses Okwel (Fichtner Water & Transportation / M&E)
Norbert Geyer (Fichtner Water & Transportation)
Proposed items for discussion:
1.
1.1
Kampala Urban Poor
Procurement of additional tokens
Lesson learned N° 1: Higher usage of tokens than anticipated
Lesson learned N° 2: Price increase for the token’s procurement (2.90 USD to 9.00 USD)
Lesson learned N° 3: The token itself is accepted by the community
1.2
Reuse of inactive tokens
Lesson learned N° 1: Supplied tokens can be inactive
Lesson learned N° 2: High number of tokens inactive
Lesson learned N° 3: Inactive tokens required an unforeseen community approach from UPPU
Lesson learned N° 4: Inactive tokens require a technical follow up (PPM not working, water shortage, transiting
population etc.)
1.3
Reduction of acquisition costs
Lesson learned N° 1: Cost increase for all PPM facilities (PPM itself, connection costs, tokens (ref.: Nr.1), constant supply of horse pipes etc.)
Lesson learned N° 2: Higher involvement of UPPU’s community approach required during the post construction
period (higher staff costs)
Lesson learned N° 3: UPPU’s handling of software, analysis of available data, misuse of Computer equipment,
high turn-over of UPPU staffs (higher maintenance costs)
1.4
Sale points
Lesson learned N° 1: 10 supplied, 7 are functioning, 3 have technical problems
Lesson learned N° 2: Technical complexity higher than anticipated
Lesson learned N° 3: More “Point of Sale” required than anticipated
Lesson learned N° 4: No collision with previous water vendors’ experienced
Lesson learned N^ 5: More marketing required for the “Point of Sale”
1.5
Indication of water prices on pre-paid PSP
Lesson learned N° 1: Pro Poor Water Tariff required
Lesson learned N° 2: Pro Poor Tariff can be adjusted (prev. 17 UGX, currently 20 UGX)
Lesson learned N° 3: 20 UGX per 20 l-canisters is accepted by the beneficiaries
Lesson learned N° 4: Cost recovery needs to be analysed
Lesson learned N^ 5: More marketing required for the “Point of Sale”
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1.6
Replacement of unused pre-paid PSP
Lesson learned N° 1: Water supply in the areas not as constant as assumed, hence unused PPMs
Lesson learned N° 2: Re-Location as activity has to be considered
Lesson learned N° 3: Community is still not fully familiar with the system
Lesson learned N° 4: Density of PPMs on certain locations is too high
Lesson learned N° 5: Funds have to be made available to relocated PPMs
1.7
Increase of activities in social marketing
Lesson learned N° 1: NWSC as technical service supplier is the first time involved in social marketing
Lesson learned N° 2: Social marketing could be sub-contracted to professional NGOs
Lesson learned N° 3: IEC needs to be implemented more efficiently and effectively
Lesson learned N° 4: The activity schedule for social marketing needs to be more consistent with the physical
implementation
Lesson learned N° 5: Social marketing staffs of UPPU needs to be involved consistently to develop a deeper
and better relationship to the beneficiary groups
1.8
Improvement of data evaluation
Lesson learned N° 1: The data evaluation and its analysis needs better motivated UPPU staff
Lesson learned N° 2: The understanding of the importance of data evaluation is not yet fully understood by
UPPU / Kampala Water staffs
Lesson learned N° 3: Results of the limited data evaluation currently done is not analysed for future projects
Lesson learned N° 4: Data analysis should be done at Kampala Water Branch and not at UPPU office
Lesson learned N^ 5: Data evaluation should become a full part of UPPU’s monthly performance reports
1.9
Simplification of user registration
Lesson learned N° 1: The supply of tokens needs to be re-evaluated (registered supply or free supply)
Lesson learned N° 2: Analysis of current registration has to be done
Lesson learned N° 3: A comparison of “token supply” and “telephone card supply” should be done
Lesson learned N° 4: Some groups are scared to be registered
Lesson learned N° 5: Registered data has to be updated regularly
Lesson learned N° 6: Registration does not apply for transiting population
1.10
Institutional Aspects
Lesson learned N° 1: UPPU should have given more time to develop a Branch
Lesson learned N° 2: No clear following of the Terms of Reference for all UPPU members
Lesson learned N° 3: No clear structural set up between UPP Unit und UPP Branch
Lesson learned N° 4: Limited acceptance of UPPU within Kampala Water Branch
Lesson learned N° 5: No definition of activities between UPP Branch and other branches of Kampala Water
Lesson learned N° 6: Better coordination between projects located in other Urban Poor Parishes
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