[Servicer Logo]
[Date]
[Loan number]
[Name]
[Address 1]
[Address 2]
Dear _____________________________
Act Now to Avoid Foreclosure…
Congratulations! You are approved to enter into a trial period plan under the Home Affordable
Modification Program (HAMP). This is the first step toward qualifying for more affordable
mortgage payments. Please read this letter and the attachments so that you understand the
steps you need to take to successfully complete the trial period plan and permanently modify
your mortgage payments.
What You Need to Do Now…
To accept this offer, you must make the first monthly “trial period payment” by the date shown
below. To qualify for a permanent modification, you must make the following trial period
payments in a timely manner:
ACT NOW TO
AVOID FORECLOSURE!
MAKE YOUR
TRIAL PAYMENT
NO LATER THAN:
[Date]!
Contact a member of our
customer support team at 8XX-
1st payment: $X,XXX.XX by XX/01/XX
2nd payment: $X,XXX.XX by XX/01/XX
3rd payment: $X,XXX.XX by XX/01/XX
XXX-XXXX to discuss foreclosure
prevention options or obtain an
Initial Package.
Please send your trial period payments to:
[SERVICER NAME AND MAILING ADDRESS OR OTHER PAYMENT INSTRUCTIONS]
After you make all trial period payments in a timely manner and submit all required documents,
your mortgage will be permanently modified as described herein. (Your existing loan and loan
requirements remain in effect and unchanged during the trial period.) If each trial period
payment is not received by [mortgage servicer] in the month in which it is due, your loan will
not be modified under the terms described in this offer.
Other Options May be Available…
You still have an opportunity to be evaluated for an even lower monthly payment under HAMP.
If you have decided to leave your home, you may qualify for other foreclosure alternatives. To be
reviewed for these options, you must submit an Initial Package no later than [DATE]. To obtain
an Initial Package, contact us at 1.8XX.XXX.XXXX or visit [servicer website or
www.MakingHomeAffordable.gov].
Sincerely,
[Servicer Contact Person Name]
[Servicer Contact Person Title]
[Servicer Name]
Attachments: (1) Frequently Asked Questions and (2) Additional Trial Period Plan Information
and Legal Notices
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Call the Homeowner’s HOPE™
Hotline to obtain free HUDcertified counseling services in a
variety of languages.
Q. What else should I know about this offer?




If you accept this offer by making the first trial period payment in a timely manner and if you continue to
make all other trial period payments in a timely manner and otherwise comply with the terms set forth
herein, we will not conduct a foreclosure sale.
You will not be charged any fees for this trial period plan or a permanent modification.
If your loan is modified, we will waive all unpaid late charges.
Your credit score may be adversely affected by accepting a trial period plan. The impact of a permanent
modification on a credit score depends on the homeowner’s entire credit profile. For more information
about your credit score, go to
http://www.consumer.ftc.gov/articles/0152-how-credit-scores-affect-price-credit-and-insurance
Q. Why is there a trial period?
The trial period offers you immediate payment relief and gives you time to make sure you can manage the lower
monthly mortgage payment. The trial period is temporary, and your existing loan and loan requirements remain
in effect and unchanged during the trial period.
Q. How was my new payment in the trial period determined?
Your trial period payment is based on your unpaid principal balance plus certain capitalized arrearages and fees,
an interest rate of __%, and a fixed term of 40 years. If we estimated that the balance of your loan (after
capitalization) was more than 115% of the value of your home, we may have deferred up to 30% of your principal
balance. The deferred principal amount will not be subject to any interest rate charges and will not be due and
payable until the earliest of the maturity date of the loan, the date you sell or transfer your interest in the
property, or the date you pay off the entire interest bearing principal amount of the loan. In addition, if your
existing payment includes mortgage insurance premiums, this amount will also be added to your payment.
The modified payment should be sufficient to pay the principal and interest as well as property taxes, insurance
premiums and other permissible escrow fees based on our recent analysis of these costs. Your modified monthly
payment may change if your property taxes and insurance premiums change. If you did not have an escrow
account before, the timing of your tax and insurance bills may require that you make a payment to cover any
such bills when they come due. This is known as an escrow shortage. Your loan has an escrow shortage of
$_______; this can either be paid in a lump sum when the loan is modified or over the next __ months in an
amount of $____per month in addition to your modified monthly mortgage payment. If you wish to pay the total
shortage as a lump sum, please contact us at 1.8XX.XXX.XXXX.
If you submit an Initial Package by the date specified in the offer letter and we determine that you are eligible for
a lower monthly payment under HAMP, that lower monthly payment will be reflected in the modification
agreement which we will send to you towards the end of the trial period. You will not have to start a new trial
period and should continue to make all of your trial period payments on a timely basis as specified in the offer
letter.
Q. When will I know if my loan can be modified permanently and how will the modified loan balance be
determined?
Once you make all of your trial period payments on time, we will send you (i) a Streamline HAMP Affidavit and (ii)
two copies of a modification agreement detailing the terms of the modified loan. You will be required to sign and
return to us both the Streamline HAMP Affidavit and two copies of the modification agreement by the date
specified in the letter accompanying such documents. Once we have signed the modification agreement, and
provided you have remained eligible for the modification, your mortgage will be permanently modified in
accordance with the terms of the modification agreement.
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Any difference between the amount of the trial period payments and your regular mortgage payments will be
added to the balance of your loan along with any other past due amounts as permitted by your loan documents.
While this will increase the total amount that you owe, it should not significantly change the amount of your
modified mortgage payment.
Q. What is the Streamline HAMP Affidavit?
The Streamline HAMP Affidavit includes various statements, representations and certifications that each
borrower and co-borrower must make in order to receive a mortgage modification under Streamline HAMP. You
will be required to certify, among other things, that:

You are experiencing a financial hardship and as a result do not have sufficient income or access to
sufficient liquid assets to make the contractual mortgage payment now or in the near future, absent a
mortgage modification. Examples of financial hardships include, but are not limited to, reduced
household income, increased household expenses, unemployment, excessive debt payments, and
insufficient cash reserves.

You have not been convicted within the last 10 years of any one of the following in connection with a
mortgage or real estate transaction: (a) felony larceny, theft, fraud, or forgery, (b) money laundering or (c) tax
evasion. You will also permit the U.S. Department of the Treasury and its agents to conduct background
checks and take other steps to determine your compliance with this certification.

You have notified your servicer of any trial period plans or permanent mortgage modifications that you
have received under HAMP for another property that you own or have owned in the past, individually or
jointly with other borrowers. (Note that HAMP contains limits on how many mortgage modifications you
can receive. For example, you may only receive HAMP modifications on mortgages secured by up to six
properties. In addition, you may not receive more than two modifications or default on more than two
trial period plans (or a combination of both) under HAMP on the same loan. If, as a result of this offer,
you will exceed any of the limitations described in this paragraph, you will not be eligible for a
permanent modification.)

The property securing your loan is a habitable residential property that is not subject to a
condemnation notice.

If your loan is secured by a property that is not your principal residence, (a) the property is not a secondary
residence (b) you intend to rent the property for at least five years, and (c) you do not own more than five (5)
single-family homes (i.e., one-to-four unit properties) (exclusive of your principal residence). You are
permitted to sell the property, occupy it as your principal residence, or permit your legal dependent,
parent or grandparent to occupy it as their principal residence without charging or collecting rent.

Under penalty of perjury, all statements in the Streamline HAMP Affidavit are true and correct.
You can view the form of the Streamline HAMP Affidavit at www.HMPadmin.com or ask your mortgage servicer to
mail you a copy.
Q: What if I cannot truthfully make the certifications and other statements required in the HAMP Streamline
Affidavit?
The Streamline HAMP Affidavit is required in order to receive a permanent HAMP modification. If you cannot
certify to the above matters truthfully, you should not accept this offer.
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Q. What if I cannot afford the trial period payments described in this offer?
You should only accept this offer if you believe you can presently afford to make mortgage payments at the
modified level shown above. If you feel that you cannot afford the payments shown in this offer but want to
remain in your home, or if you have decided to leave your home, please either submit an Initial Package or
contact us at [XXX-XXX-XXXX] to discuss other alternatives that may be available to help you avoid foreclosure.
Q. Why should I submit an Initial Package? How will that help me?
If you submit an Initial Package by the date specified in the offer letter, you may be eligible for a HAMP
modification with a lower monthly payment and additional financial incentives. You may also learn about other
foreclosure prevention alternatives that may be available to you.
Q. Are there financial incentives that I may qualify for if I am current with my new payments?
If your loan is permanently modified and you remain in good standing for six years, you will receive a one-time
pay-for-success incentive of $5,000. This incentive will be applied to reduce your principal balance. Importantly,
this helps you build equity in your property by reducing the amount that you owe. However, you will not receive
this incentive if your modified loan loses good standing—which means that the equivalent of three full monthly
payments are due and unpaid on the last day of any month—at any time during this six year period.
If you submit an Initial Package by the date specified in the offer letter and we determine that you are eligible for
a HAMP modification with a lower monthly payment, you may receive as much as $10,000 in pay-for-success
incentives provided you remain in good standing for six years.
Q. Will my interest rate and principal and interest payment be fixed after my loan is permanently modified?
YES. Once your loan is permanently modified, your interest rate and monthly principal and interest payment will
be fixed for the life of your mortgage. Your new monthly payment will include an escrow for property taxes,
insurance and other escrowed expenses. If the cost of your property taxes, insurance or other escrowed expenses
increases, your monthly payment will increase as well.
If you submit an Initial Package by the date specified in the offer letter and we determine that you are eligible for
a HAMP modification with a lower monthly payment, your interest rate may change after the first five years, as
described in the modification agreement.
Q. What if I have other questions about a Home Affordable Modification that cannot be answered by my
mortgage servicer?
Call the Homeowner’s HOPE™ Hotline at 1-888-995-HOPE (4673). This Hotline can help with questions about the
program and offers access to free HUD-certified counseling services in a variety of languages.
Q. What if I am aware of fraud, waste, mismanagement or misrepresentations affiliated
with the Troubled Asset Relief Program?
Please contact SIGTARP at 1.877.SIG.2009 (toll-free), or www.sigtarp.gov and provide them
with your name, our name as your servicer, your property address, loan number and reason
for escalation.
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Additional Trial Period Plan Information and Legal Notices
The terms of your trial period plan are effective on the date you make your first trial period payment, provided (i) you
make such payment on or before [Month XX, 20XX] and (ii) your loan is at least 30 days or more delinquent on the
date you make such payment. You and we agree that:
If you accept this offer as described above and otherwise comply with the terms of the trial period plan, we
will not proceed to foreclosure sale during the trial period

Any pending foreclosure action or proceeding that has been suspended may be resumed if you fail to comply
with the terms of the trial period plan or otherwise do not qualify for a permanent modification.

You agree that the servicer will hold the trial period payments in an account until sufficient funds are in the
account to pay your oldest delinquent monthly payment. You also agree that the servicer will not pay your
interest on the amounts held in the account. If any money is left in this account at the end of the trial period,
those funds will be deducted from amounts that would otherwise be added to your modified principal
balance.

The servicer’s acceptance and posting of your new payment during the trial period will not be deemed a
waiver of the acceleration of your loan (or foreclosure actions) and related activities, and shall not constitute
a cure of your default under your loan unless such payments are sufficient to completely cure your entire
default under your loan.
If your monthly payment did not include escrows for taxes and insurance, you are now required to
do so:

You agree that any prior waiver that allowed you to pay directly for taxes and insurance is revoked. You agree
to establish an escrow account and to pay required escrows into that account.
Your current loan documents remain in effect; however, you may make the trial period payments instead of
the payments required under your loan documents:

You agree that all terms and provisions of your current mortgage note and mortgage security instrument
remain in full force and effect and you will comply with those terms; and that nothing in the trial period plan
shall be understood or construed to be a satisfaction or release in whole or in part of the obligations
contained in the loan documents.
The servicer, the U.S. Department of the Treasury or their respective agents may investigate the accuracy of your
statements and may require you to provide additional supporting documentation.

You agree that you are willing to provide all requested documents and to respond to all Servicer
communications in a timely manner. You understand that time is of the essence.

You understand that knowingly submitting false information may violate Federal or other applicable law.

You consent to being contacted concerning your mortgage modification at any e-mail address or cellular or
mobile telephone number that you have provided to the servicer. This includes text messages and telephone
calls to your cellular or mobile telephone.

We reserve the right to revoke this offer or terminate the trial period plan following your acceptance if we learn
of information that would make you ineligible for the trial period plan or permanent loan modification.
The servicer will collect and record personal information that you submit in connection with this offer, including,
but not limited to, your name, address, telephone number, social security number, credit score, income, payment
history, government monitoring information, and information about your account balances and activity.
You consent to the Servicer's disclosure of your personal information and the terms of any HAMP notice, plan or
agreement to the U.S. Department of the Treasury and its agents, Fannie Mae and Freddie Mac in connection with
their responsibilities under HAMP, companies that perform support services in conjunction with HAMP, any investor,
insurer, guarantor, or servicer that owns, insures, guarantees, or services your first lien or subordinate lien (if
applicable) mortgage loan(s) and to any HUD-certified housing counselor.
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