Short-Term Training Resources for
ABE/ESL Learners
Summer 2007
A Round 2 Workforce Education Grant Project
Celeste Mazur
Lincoln Adult Education Center
cmazur@lincolnadulted.org
612-871-6350 x16
TABLE OF CONTENTS
I. Project summary........................................................................................4
II. Important Findings and Recommendations...............................................5
III. The Resources
Section 1: Training Organizations…………………………………...9
1. Multi-skills Training Centers.........................................................9
2. Short-term Training Through Public Colleges..............................11
3. Private Vocational Schools............................................................12
4. Workforce Centers.........................................................................13
5. Minnesota Job Skills Partnerships (DEED)...................................13
Section 2: Occupational Areas with Sample of Training Options and ABE
Involvement…………………………………………………………..14
6. Automotive.....................................................................................15
7. Bank Teller.....................................................................................17
8. Cosmetologist/Aesthetician/Nail Technician.................................19
9. Certified Nursing Assistant............................................................21
10. Child Care - Licensed Home Daycare Provider.............................23
11. Child Development Associate / Assistant Teacher in a Child Care
Center.............................................................................................25
12. Construction / Property Maintenance.............................................27
13. Education Paraprofessional............................................................29
14. Food Service and Food Service Management ...............................31
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15. Hospitality workers........................................................................33
16. Manufacturing/Assembly...............................................................34
17. Office Skills / Administrative Assistant ........................................36
18. Phlebotomy Technician..................................................................38
19. Truck Driving.................................................................................40
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Short-Term Training Resources for ABE/ESL Learners
Summer 2007
Project Summary
In this project, short-term job training and referral options were researched for ABE/ESL
learners around the state. The goal was to find training, certification programs, or shortterm coursework ABE providers can refer ESL learners to, which can lead to full-time,
living wage employment and career options. There are many resources available, with
varying educational and language requirements, income eligibility, and participant costs.
Resource information is presented for a variety of short-term (6 weeks – 12 months)
training options plus their requirements, costs, and contact information.
The findings of this project are presented in two parts. Section one describes
organizations and partnerships that provide (often multiple skill area) training programs,
and section two gives background information, growth and wage statistics, and a
sampling of training options from around the state for fourteen occupational areas.
Most of these occupational areas fall into the categories of high demand by both the
Minnesota Department of Employment and Economic Development (DEED) and the
U.S. government. Minnesota high demand occupational areas are shown below.
Training options for six of the eight industrial divisions listed are included in this report.
More information on the Minnesota Job Vacancy Survey can be found on the Labor
Market Information Office website
www.deed.state.mn.us/lmi/publications/jobvacancy.htm
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The U.S. Department of Labor maintains a website which lists national high demand
industries, www.careervoyages.gov . The chart below shows the industries expected,
during the period 2004-2014 to have the greatest need for employees as projected by the
Bureau of Labor Statistics, and to evolve and create a large number of new jobs.
Asterisks ** denote career areas with training options included in this report.
Industry
Number
Advanced Manufacturing **
Aerospace
Automotive **
Biotechnology
Construction **
Energy
Financial Services **
Geospatial Technology
Health Care **
Homeland Security
Hospitality **
Information Technology
Retail
Transportation **
Cross Industry Occupations
Total
91,000
18,000
451,000
7,000
1,860,000
130,000
2,450,000
33,000
4,992,000
970,000
6,861,000
208,000
3,176,000
990,000
10,880,000
33,117,000
There are various online resources that were helpful in this project. First, the website
www.iseek.org is a valuable resource for general occupational information, as well as
locating training programs in MN colleges, private vocational schools, and some
nonprofit organizations. The website www.careervoyages.gov offers occupational
information on high-demand industries plus links to local college, apprenticeship, and
other training programs. Finally, www.onetcenter.org provides comprehensive
occupational information, listings of required skills and knowledge, common tasks, and
local and national occupational statistics, projections, and average wage information.
Important Findings and Recommendations from the Project
1. Especially in the Twin Cities area, options are plentiful for advanced or high
advanced ESL learners who finished high school in their countries, and NOT
plentiful for lower level ESL learners and/or those without a high school diploma.
Some options available for non-high school graduates include hospitality training
through HIRED/Normandale Community College for placement into hotel
industry jobs, some CNA trainings (although many job placements require a high
school diploma), and a Minnesota Resource Center / Minneapolis ABE
collaboration called Career Launch, for jobs in healthcare and office support.
More training resources, or partnerships with organizations who do large-scale
placements for intermediate ESL learners who lack a high school diploma could
be an area of interest and growth for (especially Twin Cities) ABE.
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2. Twin Cities-based multi-skill training centers rely on TABE as a placement tool.
Goodwill, Twin Cities RISE!, Project for Pride in Living, and the Opportunities
Industrialization Center (OIC) system all use TABE for their entrance
requirements. Most entrance requirements are around the 6.0-8.0 reading level, a
level that we see in ABE programs in native speakers and advanced ESL learners.
In the ABE community, we could help prepare learners for these programs by
using the TABE and familiarizing learners with the test and format.
3. The results of this project are a large, but by no means complete, collection of
training options around the state. Ideally an updatable, regularly updated, able to
be added to, collection or database of training programs is needed. The finished
product would be similar to iseek.org, but more up-to-date for short-term funded
grant trainings and other nonprofit organization training opportunities. To go a
step further, this could be made into a searchable database and job training
accessible to learners. Either of these would involve programming a database,
presentation and/or language modification of the material, and regular updates.
4. Minnesota Job Skills Partnership grant recipients provide a variety of free training
options for adults, and while some are connected to ABE programs for recruiting
participants, others are not. Training partners may advertise in the closest ABE
program, but especially in the Twin Cities metro area, advertisement in all the
ABE programs could lead to more referrals and participation. I talked with one
grant recipient, a CDL training program through a Teamsters office, who didn’t
recruit at all in ABE, but has openings for public referrals. A connection between
the grant recipients that accept trainees from the public and the ABE system could
be a valuable asset for both sides. Greater dissemination of training offering
information, plus regular updates on newly funded programs would be very
beneficial. In addition, ABE programs could be more active in applying for
MJSP funding directly for partnership, pathways, incumbent worker, or other
funding.
5. ABE currently distributes application information for the MN Adult Literacy
Campaign Scholarship Fund and the Ronald M. Hubbs Scholarship Fund for
study at an accredited postsecondary institution. There are many other resources,
such as the Alliss Educational Foundation Grant, community-based scholarships,
child care grants, etc. Could we disseminate these to the wider ABE community?
Should/Can ABE have stronger connections with Educational Opportunity Center
services and colleges for access to postsecondary education?
6. Programs that I met with pointed out two areas where they see obstacles to
success in their trainings. a) Learners have low test-taking skills. They aren’t
prepared for a timed administration of a test such as the TABE. In the ABE
classrooms, test skills preparation and reading speed work could improve this. b)
Learners lack appropriate cultural knowledge and ability for job search and
follow-up, upon completion of the training program. When and how should they
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contact a job lead? What’s appropriate phone language? What happens during
a phone interview? What is appropriate job search related email protocol? ABE
classrooms could work on the cultural skills of not only interviewing and filling
out applications, but also appropriate contact and follow-up.
7. Based on the findings, ABE programs could benefit learners by providing or
expanding pre-certification training in a few areas. From these kinds of
specialized classes, learners could take certification exams, transition into training
programs or apply directly into jobs.
1. Educational Paraprofessional. Current Minnesota Law states that a
passing score on an ETS standardized test, ParaPro, qualifies applicants to
work as a paraprofessional. Other qualifications vary district to district,
for example, some require high school diploma, while others do not. Also,
bilingual paraprofessionals must pass a language proficiency test
determined by the school district. ABE could offer focused instruction
with the standardized test and language requirements as assessment goals.
2. Commercial Driver’s License. ABE programs have offered, or are
currently developing curriculum to help learners take and pass the DMV
knowledge test, which is an entrance requirements for most training
programs and a prerequisite for taking the road/skills test. Twin Cities
Workforce Center employment counselors say that CDL training is by far
the most popular training requested by (and attended by) non-native
English speakers. Well-developed ABE curriculum, statewide instruction,
and established partnerships with training programs could open the door
for many.
3. Math (and Language) for Construction or Manufacturing. Multiple
training programs have math entrance requirements, most often assessed
with the TABE. Plus, various admissions representatives said that math
can be the obstacle for entrance into their programs. ABE has responded
with math courses, but it could be done on a larger scale. For example, in
response to learners lacking math skills for admittance into the
HIRED/Hennepin Technical College M-Powered manufacturing training
program, Robbinsdale ABE offers a pre-training “Math for
Manufacturing” course, and it has had positive results. ABE could partner
with other construction or manufacturing training programs to offer pretraining contextualized math instruction.
4. Banking Skills. Especially in the Twin Cities, there is high demand for
bilingual tellers in neighborhood branches. Candidates preferably have a
high school diploma (or are currently pursuing a GED), and can apply
directly at the banks or attend recruiting sessions. Aside from 3 Twin
Cities nonprofit programs (Goodwill, PPL, and Twin Cities RISE), there
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are few formal training options, and none that focus on an ESL audience.
ABE could develop curriculum for ESL bank-related oral communication,
10-key, and cultural/soft skills (the areas bank representatives say they see
lacking in many bilingual candidates), and partner with local banks for
mutual recruiting/referrals.
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Short-Term Training Resources Summer 2007 for
ABE/ESL Learners – Training Organizations
Around the state, there are a variety of organizations that provide training in multiple
areas. From non-profit organizations, to government-grant-funded projects, to private
schools, to MNSCU institutions, there are many possibilities for ABE learners to receive
training that may lead to full-time, living wage employment. This section will present
descriptions and contact information for a number of organizations along with a sampling
of offerings and general requirements for their programs.
The information in this report was gathered by phone, online searches, and site visits, and
is current for summer 2007. Costs, requirements, and availability (even existence) of
these training options can change every few months.
Multi-Skill Training Centers
Especially in the Twin Cities metro area (but not exclusively), there are organizations that
provide a variety of short-term training programs. Costs vary from negative (receiving a
training wage) to free to $4,500 for an occupational certificate. Learners rarely end up
paying the full tuition amount due to financial aid, scholarships, and other funding
sources. Admission requirements vary from program to program, for income eligibility,
education level and English proficiency. In general, admissions representatives said that
because of the rigorous reading, language, and math requirements (as assessed by the
TABE), plus in some cases computer proficiency, few non-native speakers of English
participate in their programs.
Goodwill/Easter Seals, St. Paul, Minneapolis, Burnsville, and other locations. They offer
occupational certificates and placement assistance in the following areas:
 Automotive
 Bank Skills
 Customer Service/Call Center
 Bank Reconciliation
 Construction
 Retail
www.goodwilleasterseals.org
Potential participants don’t need a high school diploma / GED, but some job placements
and union membership require it. Reading level and other assessment requirements vary,
depending on the program, but some requirements include a reading level of 6.0 or 8.0,
based on the TABE, passing scores in Bennett Mechanical Comprehension, Applied
Mathematics, ABLE Vocabulary, and typing 25 wpm. Costs vary, and many learners
receive scholarship so they don’t pay the full cost.
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Twin Cities RISE! in Minneapolis offers certificates and job training in the following
areas:
 Accounting
 Customer Service
 Administrative Support
 Computer or Machine Operator
 Financial Services
 Call Center
 Warehouse & Manufacturing
www.twincitiesrise.org
Potential participants, if they meet income eligibility requirements, need a high school
diploma / GED and a reading level of TABE 5.8, plus further math requirements for
some programs. Training sessions are 10 weeks in length and free for participants.
The Opportunities Industrialization Center (OIC) system – Summit Academy OIC in
Minneapolis, American Indian OIC in Minneapolis , and East Metro OIC in St. Paul.
They offer certificates in the following areas:
 Administrative Assistant
 PC and Network Technician
 Administrative Medical Assistant
 Software Application Support
 Certified Nursing Assistant
 Electronics and Computer
Systems
 Community Health Worker
 Home Health Aide
 Construction – Electrician,
Plumbing, Carpentry
 Emergency Medical Technician
 Data Entry
 Small Business Ownership
 Customer Service
www.saoic.org, www.aioic.org, www.eastmetrooic.org
For most programs, participants need a high school diploma or GED. At all three OIC
programs, the majority of clients are native speakers of English, but East Metro OIC has
2 bilingual electronics training programs for ESL learners. At each OIC, a formal
assessment of reading, math, and language skills is required. Requirements vary, but are
around 7.0-9.0 for different programs, as assessed by the TABE, BEST Plus and CPAT.
Programs cost from $1,000-$4,500, but most students receive financial aid and/or
scholarships to cover a portion, the majority, or all of the tuition costs.
Project for Pride in Living, Train to Work program, Minneapolis. They offer short-term
paid training programs in these areas:
 Clerical/administrative
 Entry-level hospital work
readiness
 Banking
 CNA/Phlebotomy
www.ppl-inc.org/jobs/TraintoWork.html
Programs include soft skills, computer skills, and job shadowing. Participants need a high
school diploma/GED and a reading level of 6.0-8.0 based on the TABE. Some programs
require keyboarding, computer, or math skills as well. There is an established partnership
with Minneapolis ABE for classes to assist applicants who don’t quite meet the
admissions requirements. English proficiency is evaluated both through the TABE and
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an interview that is part of the application process. Participants receive a training wage
($6.50/hr) while in the programs.
Minnesota Resource Center, Minneapolis, St. Paul, Bloomington, Duluth, St. Cloud.
www.mrc-mn.org
The MRC offers free career preparation training for immigrant learners (with CASAS
score 215-226) in Minneapolis, St. Cloud, and Duluth. This 3-tiered program of Career
Launch, Customers First, and Healthcare Support includes workplace culture, industryspecific language, accent reduction, and computer skills training. Upon successful
completion, participants are placed in positions with business partners and receive
follow-up for one year. It’s free for participants, and connected with Minneapolis,
Robbinsdale, St. Cloud, and Duluth ABE. MRC also offers training in Computer
Technician, Welding, Office Skills, Warehouse Operations and Accounting for
participants who qualify for its educational services through a social service referral.
Short-term training programs through public colleges
Institutions in the MNSCU system offer a variety of certificate programs, or other shortterm training, with varying requirements for educational background and English
proficiency. A good resource for finding schools and program information is
www.iseek.org . This free online resource has great career and (fairly) up-to-date
information on offerings at MNSCU institutions. An excellent resource for free access to
and counseling on post-secondary educational requirements, financial aid, career
planning, and scholarships is the Educational Opportunity Center (EOC) system. Their
main office is housed on the Minneapolis Community & Technical College campus, but
they have offices in St. Paul, Blaine, Brooklyn Park, at various Twin Cities Workforce
Centers, and at SHAPE and St. Paul College. Online information is available at
www.minneapolis.edu/trioprograms/educationalopportunitycenter/
Admissions requirements for MNSCU programs vary, depending on if they are creditearning or not. Certificate or degree programs that earn credit require Accuplacer testing
and minimum scores, plus high school diploma or GED. If proof is not available (the
learner left their home country without the paper copy), in many cases the learner can
“self-report” graduation and the paper diploma requirement is waived. Some programs,
however, like some nursing degrees, require the paper proof of high school completion.
Non-credit earning training, such as that offered by customized training or continuing
education, does not require admission to the college or a high school diploma / GED, but
may assess English proficiency through Accuplacer or an interview.
Some examples of short-term or certificate programs offered through the MNSCU system
include:
Phlebotomy technician program - Minneapolis Community & Technical College offers a
7-credit program that provides training, certification testing, and career resources for
participants. College level reading is required.
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Business Office Software certificate - Mesabi Range Community & Technical College in
Eveleth offers a 12-credit program that prepares learners for Microsoft Office User
Specialist (MOUS) professional certification.
Century College Customized Training in White Bear Lake offers a variety of entry level
healthcare career not-for-credit training programs, including CNA/HHA, phlebotomy
technician, and certified coding associate. The 5-16 week-long courses cost $600-$900,
and don’t require a high school diploma or GED. Language proficiency isn’t formally
assessed, only during an intake interview.
Various MNSCU colleges such as Alexandria Technical College, Century College,
Dakota County Technical College, and Minnesota West Community and Technical
College – Worthington, offer Commercial Driver’s License (CDL) training through
customized training centers. Programs lengths, requirements, and costs vary.
**A note on financial aid - According to EOC, financial aid is available for certificate
and diploma programs of 16 credits or more. If a learner fully qualifies for federal
financial aid (they are a citizen or permanent resident, and meet the income and
household guidelines), they can be eligible for around $2,000 per year in Pell grant
funding for full-time study, plus some smaller amount of state grant funding. Part-time
grant help is available as well, if learners maintain enrollment in 6 credits. A financial
aid estimator is available through the Minnesota Office of Higher Education at
www.getreadyforcollege.org.
Training programs through private vocational schools
Private vocational schools offer a variety of certificate programs with varying costs.
Also, financial aid is available for some programs for those who qualify. Some examples
include:
Nail Technician certificate, Minnesota School of Cosmetology, Woodbury. This
program requires a high school diploma or GED, and an approximately 8.0 grade level
equivalency reading assessment. Cost is $13,950 with financial aid available.
Certified Nursing Assistant - Midwest Careers Institute, Minneapolis offers a 4-week
evening CNA certification class. Requirements include high school diploma / GED OR a
language assessment. Cost is $700, and financial aid is not available.
Commercial Driver’s License (CDL) training - Interstate Truck Driving School, South
Saint Paul offers training for class A, B, or C road tests. Requirements include a DMV
permit, and passage of a DOT physical. No high school diploma or GED is required, and
English proficiency is assessed through the DMV tests and the initial interview. Cost is
$7,500 for the complete Class A license program. Financial aid is available for qualified
students through pre-hire, tuition reimbursement agreements with companies.
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Minnesota Workforce Centers
Workforce Centers offer skills training and job search assistance. If an ABE learner goes
to a workforce center for the first time, he/she will register with the system and receive a
barcoded card that will allow him/her computer access (2 hrs/day max in Minneapolis)
and entrance into job skills classes, such as resume building, interview skills, career
interest, starting your own business, job search strategies, etc. Most of the individual job
search is self-service, but there are workers available for questions and assistance. Oneon-one job counseling (and potential financial help for training) is available only for
select groups: unemployed (dislocated workers), veterans, workers with disabilities
(through Rehabilitation Services), and MFIP recipients.
Workforce Center services, classes and schedules vary somewhat around the state, but at
all locations there are available computers, job postings, training opportunities, and
community resources. The main website, which includes locations and schedules, is
located at www.mnwfc.org .
Minnesota Job Skills Partnership Training Programs
A number of free or low-cost training options are developed through partnerships with
businesses, educational institutions, and social service organizations with the Minnesota
Job Skills Partnership (MJSP) program through the Department of Employment and
Economic Development (DEED). Grants are awarded to educational institutions that
partner with businesses to develop pre-employment or incumbent worker training.
Unfortunately, knowledge and availability of these programs is hard to distribute to the
entire adult basic education community, due to small marketing budgets, temporary
nature of the programs, short-term situations of ABE teachers/employees, etc. One way
to learn about training programs or projects around the state is to access the list of
Minnesota Job Skills Partnership grant recipients at www.deed.state.mn.us/mjsp , and
contact partner organizations directly.
Example partnerships that could be open to ABE referrals from the 2006-2007 grant
cycle include:
CDL Training through the MN Teamsters Service Bureau & Dakota County Community
College, Midwest Coca-Cola, SuperValu, US Foodservice, North Star Foods, SYSCO
MN and USF Holland. This partnership delivers CDL training and testing from the
partner businesses and community. Although most of the positions are filled by
incumbent workers, some spaces will be available for new worker referrals.
Hospitality Training through HIRED and Normandale Community College. This
partnership delivers hospitality training for full-time entry-level positions in the hotel
industry. Training will be offered at various sites around the Twin Cities.
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Short-Term Training Resources Summer 2007 for
ABE/ESL Learners – Training by Occupational Areas
In addition to examining organizations that provide multiple areas of short-term training,
this project also looks at fourteen high demand occupational areas and provides
occupational statistics for Minnesota for these jobs, general training requirements, and a
sampling of programs that provide training and possibly job placement assistance. Effort
was made to find and include at least one out-state training option for each area. The
higher representation of metro area programs is not meant to highlight or emphasize
metro options, but is representative of the number of organizations and programs
available for the ABE/ESL community. Also, effort was made to include an accurate
picture of ABE involvement of pre-training or training courses and curriculum
development projects, but due to the large number of ABE consortia and frequently
shifting nature of these types of projects, there may be gaps in information.
The information in this report was gathered by phone, online searches, and site visits, and
is current for summer 2007. Costs, requirements, and availability (even existence) of
these training options can change every few months. Please contact the programs for
detailed information and referrals.
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Automotive
For automotive skills (including auto body repair and auto mechanic) training, there are
short-term and degree programs around the state through colleges, a few non-profit shortterm training programs, and very few direct-hire apprenticeship programs. Most jobs
require a high school diploma, and union membership requires it. Associate degrees
through community colleges or 1-2 year college diplomas often lead to the first level of
Automotive Service Excellence (ASE) certification, a nationally-recognized standard.
Students entering this program should have good mechanical aptitude, good
communication skills, and the ability to read and comprehend service literature
Projected growth 2004-2014 in Minnesota for automotive technicians is 12%, and the
2005 median wage is $15.92.
Source: www.onetcenter.org and U.S. Bureau of Labor Statistics, Office of Occupational Statistics and
Employment Projections
Below is a sampling of automotive training options, current for summer 2007:
1. Automotive Service Technology, Northland Community and Technical College,
East Grand Forks. www.northlandcollege.edu
This is a diploma program, an option to the 74-credit associate of science degree. The
college is accredited through ASE as an automotive education provider.
Cost:
$12,600
Length:
64 credits, 1-2 years
Reqs:
HS or GED required, Accuplacer reading, writing, math
2. Goodwill/Easter Seals Automotive Skills Training Program, Minneapolis, St.
Paul, Burnsville www.goodwilleasterseals.org
This program seeks to provide skills acquisition training and support in the automotive
industry for people with barriers to employment. Graduates work with employment
consultants for placement into a variety of automotive repair settings.
Cost:
Part of the program has tuition, and part is paid a training wage of $6.15/hr
of working on vehicle repair. Most participants receive scholarship or
referral funding for tuition costs.
Length:
6 wk program, M-F 8:00-1:00
Reqs:
HS/GED not required. Must have a valid MN driver’s license. TABE 6.0
in reading, Bennet Mechanical Comprehension.
Completion: Graduation 61%, placement within 2 weeks of graduation 66%.
Concerns:
Problems with timed test-taking, especially for intake assessments
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Automotive (cont.)
3. Auto Body and Auto Mechanics Training, Newgate Education Center,
Minneapolis www.newgateschool.org/
This is a training program for either auto body repair or auto mechanics, which lead to
employment apprenticeships in the automotive industry.
Cost:
0
Length:
12-14 month (Auto Mechanics) or 18 month (Auto Body) apprenticeships
Reqs:
No high school diploma or GED, no income requirements, valid MN
driver’s license is required, 18+ years old. There is no formal English
assessment, but at the interview or beginning of training, it’s informally
assessed. Reading, writing, and oral skills are all necessary.
Comments: For those who successfully complete the training, there is nearly 100% job
placement.
ABE Involvement
This research found no training or pre-training for automotive employment that ABE was
involved with. With enough interested learners, pre-training coursework and partnership
with a local college, OIC, or nonprofit training program could be developed.
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Bank Teller
Most bank teller positions require a high school diploma or GED, because they are
considered “springboard” jobs, to work up to higher positions within the bank. Customer
service, computer, math, and active listening skills are important, and there is a high
demand for bilingual tellers in neighborhood branches. The occupation of bank teller has
projected growth (2004-2014) of 19% in Minnesota, and 2005 median wage is $10.24/hr.
Most teller jobs are direct hire through the banks, and some banks have teller recruiting
fairs. In the Twin Cities there are a few training programs at multi-skill training centers
that offer bank skills.
Source: www.onetcenter.org and U.S. Bureau of Labor Statistics, Office of Occupational Statistics and
Employment Projections
Below is a sampling of bank teller training options, current for summer 2007:
1. Goodwill/Easter Seals Bank Skills Training Program, Minneapolis, St. Paul,
Burnsville www.goodwilleasterseals.org
This program seeks to provide skills acquisition training for bank teller and corporate
operations positions. Graduates work with employment consultants for placement into a
variety of bank settings.
Cost:
Most participants receive scholarship or referral funding.
Length:
6 wk program, M-F 9-1 or 12-4
Reqs:
HS or GED not required for training, but required by all banks for
employment, except TCF, which requires proof of working towards GED.
TABE 6.0 in reading and math, ABLE vocabulary assessment, criminal
background check.
Completion: Graduation 83%, placement within 2 weeks of graduation 71%.
Concerns:
Problems with timed test-taking, especially for intake assessments
2. Project for Pride in Living Banking Train to Work program, Minneapolis
www.ppl-inc.org/jobs/TraintoWork.html
This is a short training that provides instruction in soft skills, customer service, and career
development in banking.
Cost:
Participants earn a $200 stipend upon completion of the training.
Length:
2 weeks, 20 hrs/week
Reqs:
HS or GED, 8.0 TABE, Typing 40 wpm, MSWord proficiency test, 10key 7,000kph. Also must pass criminal background check and drug
screen.
3. Twin Cities RISE! Financial Services training, Minneapolis
www.twincitiesrise.org
This program helps develop work skills such as computer usage, communication skills,
critical thinking, customer service, and flexibility. Common placement positions are
teller, personal banker, and financial services associate.
Cost:
free
Length:
10 weeks
Reqs:
HS or GED, 5.8 TABE, math assessment, income requirements
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Bank Teller (cont.)
ABE Involvement
This is one area that ABE isn’t heavily involved in, but could be. The Hubbs Center
partners with Goodwill for a computer component of their training. The Twin Cities
training options have high TABE requirements and are primarily attended by native
speakers, and there are no (found by this research) training options in greater MN.
However, in the ABE/ESL community, there are many learners who have a high school
diploma, financial industry experience in their home countries, and/or desire to get into a
financial job at the entry level, with potential for advancement. These learners often have
knowledge and experience, but lack the language and cultural skills to gain employment.
The high demand for bilingual bank tellers is a great motivation for helping these learners
get into jobs. ABE could develop curriculum for ESL bank-related oral communication,
10-key, and cultural/soft skills (the areas bank representatives say they see lacking in
many bilingual candidates), and partner with local banks for mutual recruiting/referrals.
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Cosmetologist / Nail Technician
Positions in Cosmetology and Nail Technology are in high demand, and projected growth
rates 2004-2014 in Minnesota are 15% (Cosmetologist) and 29% (Manicurist), and the
2005 median salaries are $24,800 (Cosmetologist) and $18,200 (Manicurist). Important
skills include oral expression, manual dexterity, and social perceptiveness.
Source: www.onetcenter.org and U.S. Bureau of Labor Statistics, Office of Occupational Statistics and
Employment Projections
Cosmetology training is offered at private beauty schools and community colleges
throughout the state. Most training programs require a high school diploma or GED.
Costs range from $2000 for nail technician to $12,000 for cosmetology (hair, skin, and
nails), and there is financial aid available for qualified learners. For example, one
cosmetology program that costs $13,000 reports that for fully qualified applicants, $9,800
in grant funding is available, plus up to $18,000 in loans. Training programs provide the
required instructional and clinical hours to prepare for the MN licensing exam, and most
programs provide job placement assistance.
More information on licensing and examination, as well as a list of accredited programs,
can be found at the Minnesota Board of Barber and Cosmetologist Examiner website at
www.bceboard.state.mn.us . Exam preparation materials can be found at the Promissor
Testing link from this webpage.
Below is a sampling of cosmetology and nail technology training options, current for
summer 2007:
1. Minnesota School of Cosmetology, Oakdale www.msccollege.edu
Cost:
Cosmetology $13,950; Nail Technician $3,000
Length:
Cosmetology 1550 hours (10 months); Nail Technician 350 hours
Reqs:
HS or GED required (or waiver if diploma granted in another country),
plus a reading, math and language assessment (around 6.0-8.0 level), plus
admissions interview to assess motivation and English proficiency.
Program works with approx. 40% non-native speakers.
Completion: 90% program completion, 100% licensure, and 78% placement
Concerns:
Problems with
2. Minnesota West Community & Technical College, Pipestone and Jackson.
www.mnwest.edu
Cost: Cosmetology 63 credit diploma program ($9,850); Manicurist 16 credit ($2500)
Length:
Cosmetology 3 semesters; Manicurist 1 semester
Reqs:
HSD or GED, language assessment with Accuplacer.
3. Cosmetology Training Center, Mankato www.cosmetologytrainingcenter.com
Cost:
Cosmetology ($10,450); Nail Technology ($3578)
Length:
Cosmetology 42 weeks; Nail Technology 10 weeks
Reqs:
High school diploma / GED
19
Cosmetologist / Nail Technician (cont.)
ABE Involvement
This research found no training or pre-training for cosmetology or nail technology that
ABE was involved with. With enough interested learners, pre-training coursework and
partnership with a local cosmetology school could be developed.
20
Certified Nursing Assistant (CNA)/ Home Health Aide (HHA)
Certified Nursing Assistants provide basic patient care under direction of nursing staff.
They perform duties such as feed, bathe, dress, groom, or move patients, or change
linens. They are in demand, and projected growth rates 2004-2014 in Minnesota are 15%,
and the 2005 median wage is $11.59/hr
Home Health Aides provide routine, personal healthcare, such as bathing, dressing, or
grooming, to elderly, convalescent, or disabled persons in the home of patients or in a
residential care facility. There are in very high demand, and projected growth rates 20042014 in Minnesota are 52%, and the 2005 median wage is $10.32/hr
Source: www.onetcenter.org and U.S. Bureau of Labor Statistics, Office of Occupational Statistics and
Employment Projections
There are many training options to get CNA/HHA training, and requirements vary from
program to program. Some require high school diploma or GED; others do not. Some
have English proficiency requirements as measured by a test; others assess English level
in an interview. Some charge tuition (often $500-$1000); others are free for learners.
Training is given by a wide variety of providers, including Adult Basic Education,
Workforce Centers, private vocational schools, MNSCU colleges, and nonprofit
organizations. Multiple MJSP grants fund CNA/HHA (and other medical) training
through these organizations.
The Minnesota Department of Health maintains a comprehensive database of Nursing
Assistant training sites at www.health.state.mn.us/divs/fpc/directory/natrainingsites.cfm .
Below is a sampling of CNA/HHA training options, current for summer 2007:
1. Certified Nursing Assistant, Midwest Careers Institute www.midwestcareers.org
Cost:
$700
Length:
4 wk program, TWTh 5-9pm
Reqs:
HS/GED OR language assessment
Completion: >90%
Concerns:
The rep from Midwest Careers Institute sees problems with listening
comprehension with their majority non-native speaking population
4. Healthcare Careers, Century College Continuing Education, White Bear Lake
www.centurycollege.mnscu.edu/cect/healthcareentrylevelcareers.aspx
Cost:
$589 + books
Length:
3-5 wks, day/eve programs
Reqs:
No HSD or language assessment necessary, 16 yrs old min
Concerns:
The admission rep from Century sees problems with assertiveness/cultural
issues, especially with job search contacts and follow-up; also lack of
terminology knowledge
Additions:
There is NA/Home Health Aide certification plus options for Trained
Medication Aide, Acute Care for CNAs.
21
Certified Nursing Assistant (CNA)/ Home Health Aide (HHA)
(cont.)
5. Nursing Assistant/Home Health Aide, Minneapolis Technical & Community
College
www.minneapolis.edu
Cost:
7 credits ($999.67 2006-2007) + lab coat
Length:
1 semester
Reqs:
ESOL0052 (3rd level of college-level ESL reading) or placement into
READ1300 (4th level of College-level reading)
6. Universal Health Care Worker Certificate for Older Adults training, Anoka
County Job Training Center/Anoka Technical College/Anoka Ramsey
Community College,/MN Workforce Center
www.mnwfc.org/anoka/Universal%20Healthcare%20flyer.pdf
This is a series of modules of CNA/HHA, followed by Integrative Health and
Healing, Universal Healthcare Worker, and Advanced Medication Administration.
Cost:
free
Length: 1-3 weeks
Reqs:
Accuplacer assessment of reading and listening proficiency, through
Anoka Technical College. See link to flyer for more details.
**Interestingly, MN Workforce Center job counselors in Minneapolis and Duluth gave
different answers about the need for CNA placements. In Minneapolis, one job counselor
said she recently has seen many CNA graduates NOT finding jobs easily; while in Duluth
another job counselor said the positions can’t be filled fast enough.
ABE Involvement
ABE has been heavily involved with CNA programs around the state. Multiple ABE
programs have conducted pre-CNA training to help learners with terminology, language,
and skills before entering a CNA program. Various curricula have been developed and
partnerships established to facilitate this kind of training. For example, the Hubbs Center
partners with the American Red Cross and East Metro OIC to pre-train a cohort of
learners who then enter the CNA training. Moorhead ABE partnered with Workforce
Centers, nursing homes, and a nonprofit grant to fund and operate another class.
Example curricula and more information can be found at the ABE Workforce Education
website at mnabework.themlc.org (password workforce)
22
Child Care – Licensed Home Daycare Provider
Child care providers are currently in demand, and projected growth rates 2004-2014 in
Minnesota are 6%, and the 2005 median wage is $8.28/hr
Source: www.onetcenter.org and U.S. Bureau of Labor Statistics, Office of Occupational Statistics and
Employment Projections
In Minnesota, family and group family child care must meet certain standards for
caregiver qualifications, physical environment, number of children per caregiver,
behavior guidance, required policies and records, and activities and equipment.
A family child care (10 children or fewer at one time; no more than 6 may be younger
than school age) or group family child care (up to 14 children at any one time) provider
must be an adult and physically able to care for children. A high school diploma/GED is
not required. Another option is to become registered, but not licensed, which involves
only a background check, and allows county payments to the provider.
In addition to the above requirements, group family child care providers must meet one
of the following experience or educational qualifications:
1. A minimum of one year as a family child care provider; or
2. A minimum of six months as a licensed family child care provider plus certain training
and experience described in Minnesota rules; or
3. Certification or licensure in the specified child development or early childhood
program, child development assistant program, current pre-kindergarten license, K-6
teaching degree or documentation of six months' experience as a full-time teacher at a
licensed child care center.
Training
Initial training: Providers must complete six to nine hours of training in a combined
course of child-related first aid and CPR and six hours of training in child development
and child care within one year of or one year prior to initial licensure. Through the
licensing process, applicants learn about training providers (often contracted agencies or
nonprofit organizations) and get on mailing lists to receive catalogs and training updates.
The main training provider for the Twin Cities metro area is Resources for Child Caring
www.resourcesforchildcare.org . For non-native speaking child care providers, they have
language outreach and they offer training in special interest cultural topics.
On-going training: Each year providers must complete six hours of training in one or
more of 14 specified subject areas, such as child development, child abuse, and parentprovider relationships.
(Source: www.mlfcca.org, website of the Minnesota Licensed Family Child Care Association Inc.)
Process to apply for licensure
1. Request an application from a local social services agency, usually the county
human services department. Statewide lists of licensing offices are available at:
www.mlfcca.org/co_licensors.htm and/or
edocs.dhs.state.mn.us/lfserver/Legacy/DM-0005-ENG
23
Child Care – Licensed Home Daycare Provider (cont.)
2. The applicant may be asked to attend an orientation meeting to receive the
application, review the licensing standards and learn about the licensing process.
He/She will submit a completed license application to the local social services
agency. The local social services agency can help with the application process,
background checks, and inspections.
3. The application process and cost vary depending on the county, but licensing
costs can’t exceed $250. For example, in Hennepin County, an orientation is
required (call 612-348-2882 for information), the fee is $130 and a social worker
works with the applicant through the 3-6 month-long process. In Olmstead
County, the fee is currently $250, and will be reduced to $150 January 1, 2008.
ABE Involvement
This research found no training or pre-training for home child care providers (either
training to gain or renew licensure) that ABE was involved with. With enough interested
learners, pre-training coursework and partnership with local agencies or training
organizations could be developed.
24
Child Development Associate /
Assistant Teacher in a Child Care Center
An assistant teacher in a child care center works under the supervision of a teacher, and
may perform a variety of tasks, such as dressing, feeding, bathing, and overseeing play.
They are in demand, and projected growth rates 2004-2014 in Minnesota are 6%, and the
2005 median wage is $8.28/hr
Source: www.onetcenter.org and U.S. Bureau of Labor Statistics, Office of Occupational Statistics and
Employment Projections
According to Minnesota Law, he/she must be 18 years old and meet one of a list of
educational qualifications:
1. High school diploma / GED PLUS 2080 hours as an aide and 12 quarter
credits of education.
2. MN license as a family or group family day care provider PLUS 2080 hours
as a provider and 12 quarter credits of education.
3. Montessori diploma PLUS 520 hours as an aide or intern and 3 quarter
credits of education.
4. Minnesota Child Development Assistant (CDA) certificate PLUS 520 hours
as an aide or intern.
5. 2 years full-time postsecondary education from a college or university PLUS
1040 hours as an aide or intern and 9 quarter credits of education.
6. Child Development Associate credential from the Council for Early Childhood
Professional Recognition.
7. Bachelor degree PLUS 9 quarter credits of education.
8. Certificate or degree for a 2-year child development or early childhood education
from a MNSCU institution.
9. MN license for Pre-kindergarten Associate.
To meet the educational requirements in 1, 2, and 3 above, there are organizations that
offer low-cost online courses to gain education credits. One resource is the Minnesota
Child Care Resource & Referral Network at www.mnchildcare.org/students
To attain the MN CDA certificate in (4) above, learners must complete 120 hours of
classroom instruction, 480 hours of interaction with children, a written portfolio, and pass
the state certification exam.
a. In the MNSCU system there are multiple 17+ credit programs that provide the
required hours and preparation for the certification exam. Currently on
www.iseek.org , there are 22 colleges listed with child care assistant certificate
programs.
b. For licensed home child care providers, there are alternative pathways to
independently apply for CDA certification. Organizations such as Eager-to-Learn
offer low-cost online study and there is financial assistance available for advisor
fees. See www.mnchildcare.org/students for more information.
25
Child Development Associate /
Assistant Teacher in a Child Care Center (cont.)
ABE Involvement
In the ABE system, there exists CDA curriculum that was developed by Robbinsdale
and is offered in multiple programs, such as Robbinsdale, Minneapolis ABE, and
soon to be St. Paul ABE. These courses provide the requirements and preparation for
the state exam. In addition, colleges give credit (4-7 credits) for CDA certification.
An interesting recent development has been that some participants in ABE-run CDA
programs, even if they haven’t completed all the certificate requirements, have been
hired as aides or by schools or organizations that don’t require full certification, but
value the coursework, experience, and language skills.
26
Construction and Facilities Maintenance
For construction training, there are community college programs that lead to Associate
degrees or certificates, as well as short-term training programs. Many jobs don’t require
a high school diploma, but union membership does. Important skills are oral
comprehension and expression, manual dexterity, and physical strength. Projected growth
2004-2014 in Minnesota for construction laborers is 5%, and the 2005 median wage is
$19.82.
Source: www.onetcenter.org and U.S. Bureau of Labor Statistics, Office of Occupational Statistics and
Employment Projections
Below is a sampling of construction training options, current for summer 2007:
1. Union Apprenticeships
Through apprenticeship, learners can receive formal trade training while making an
entry-level wage. The Minnesota Mechanical Contractors Association sponsors a
comprehensive website www.constructioncareers.org with complete information for
access to and requirements for construction apprenticeships all around MN. Age
requirement, application procedures, tool costs, membership dues, hours and wages can
vary depending on the union, but a high school diploma is required for all apprenticeship
programs. Some unions require U.S. citizenship or proof of being in the naturalization
process.
2. Goodwill/Easter Seals Construction Skills Training Program, Minneapolis, St.
Paul, Burnsville www.goodwilleasterseals.org
This program seeks to provide skills acquisition training for a variety of construction
positions. Graduates work with employment consultants for placement into a variety of
construction settings.
Cost:
Length:
Reqs:
Most participants receive scholarship or referral funding, part stipend.
12 wk program, M-Th 9-2, Fri 9-12
HS or GED not required for training, but required for union membership.
Must have valid MN driver’s license. TABE 6.0 in reading and math,
Bennett Mechanical Comprehension assessment
Completion: Graduation 77%, placement within 2 weeks of graduation 100%.
Concerns:
Problems with timed test-taking, especially for intake assessments
3. Women in Construction Training Program, Duluth.
The company Women in Construction, LLC, offers paid or free training for women
entering the construction trades. There is no set curriculum; skills and learning are
dictated by which projects are currently in progress. Most applicants apply and are
referred through the Duluth Workforce Center, and there is currently a waiting list. More
information can be found at www.womenworking.org .
Cost:
If qualify, receive a training stipend, or free
27
Construction and Facilities Maintenance (cont.)
Length:
Reqs:
400+ hours (3-4 months dependent on current jobs)
Income eligibility for training stipend. No non-native speakers have been
referred or applied yet, so language proficiency hasn’t been a req.
4. Pre-Apprenticeship Training, Summit Academy OIC / Dunwoody College of
Technology, Minneapolis. www.saoic.org
In the “100 Hard Hats” program, learners select and receive training in carpentry,
plumbing, or electrician programs.
Cost:
$4,500 but most learners receive financial aid and/or scholarships
Length:
2 10-week phases – Phase 1 coursework at Summit, Phase 2 hands-on at
Dunwoody
Reqs:
High school diploma or GED (from other countries accepted or waived if
lost), passing score on the CPAT assessment in reading, language, and
math (7.0-9.0 level required)
5. Masonry Certificate, Mesabi Range Community and Technical College – Eveleth
www.mr.mnscu.edu/academics/programs/masonry.htm
Cost:
$4250
Length: 29 credits, 2 full time semesters
Reqs:
HS or GED required, Accuplacer reading, writing, math minimum reqs
6. Facilities Training Program, People Serving People, Minneapolis.
Contact: Brian Olson 612-277-0257 www.peopleservingpeople.org
Students learn about HV/AC work, basic electrical functions, plumbing skills and work
orders. By graduation students will have a Minnesota Boilers License and be qualified to
take assistant managerial positions helping maintain buildings of any size
Cost:
Free, but with possible equipment cost
Length:
12 weeks, M-Th 8:00-2:30
Reqs:
Minimum 18 years old. No high school diploma or GED required.
Criminal background check required, but some history acceptable. Must
pass a basic math assessment. English proficiency assessed in an initial
interview.
ABE Involvement
This research found no training or pre-training for construction that ABE was involved
with. With enough interested learners, pre-training coursework and partnership with
local training programs could be developed.
28
Educational Paraprofessional
Teacher assistants help teachers in the classroom or other educational settings with
preparing and conducting lessons and activities. They serve in a position for which a
teacher or another professional has ultimate responsibility for the design and
implementation of educational programs and services. Important skills are instructing,
active listening, and reading comprehension. Projected growth 2004-2014 in Minnesota
for construction laborers is 9%, and the 2005 median salary is $21,000.
Source: www.onetcenter.org and U.S. Bureau of Labor Statistics, Office of Occupational Statistics and
Employment Projections
Minnesota Paraprofessional Requirements for meeting No Child Left Behind include
(current as of summer 2007):
A: Two years of study at an institution of higher education (minimum 60 semester
credits)
OR
B: An Associate degree (AA, AS, AAS) or higher
OR
C: A demonstration through a formal state or local academic assessment of knowledge
plus ability to assist in instructing reading, writing, and math. This may be accomplished
by a passing score (460) on the ParaPro test; demonstrating competencies by portfolio
evaluation, or a state approved local assessment.
There are MNSCU programs that offer certificate programs or associate degrees in
Teaching Assistance. An alternative mode to certification is self-preparation for the
ParaPro assessment. Requirements and qualifications vary from district to district, but in
addition to the above requirements, many districts required a high school diploma,
relevant work experience, and high English proficiency for bilingual paraprofessionals.
General information can be found at the professional organization for paraprofessionals,
the Minnesota Paraprofessional Consortium, at ici2.umn.edu/para
Below is a sampling of educational assistant or paraprofessional training options, current
for summer 2007:
1. Self-Study and the ParaPro assessment
The ParaPro assessment measures skills and knowledge in reading, math, and writing, as
well as application to assisting in classroom instruction. It consists of 90 multiple choice
questions. More information, such as testing centers, online registration, and preparation
materials, can be found at www.ets.org/parapro .
Cost:
$40 + $35 test preparation materials (opt.)
Length:
2.5 hours
Reqs:
Advanced English language proficiency, self-study
29
Educational Paraprofessional (cont.)
2. Educational Assistant program, Ridgewater College, Hutchinson
www.ridgewater.mnscu.edu
Cost:
$2,600
Length:
20 credits
Reqs:
High school diploma/GED or ASAP, plus Accuplacer assessment
3. Educational Paraprofessional certificate, Minnesota West Community &
Technical College, Online
www.mnwest.edu/fileadmin/static/academics/programs/soc/hser_educcrt.htm
Cost:
Length:
Reqs:
$1,871
12 online course credits
HS or GED required, Accuplacer reading, writing, math minimum reqs
ABE Involvement
The self-study and Parapro standardized assessment route to certification and
employment is an area that ABE could pursue. Curriculum could be developed with the
ParaPro assessment as the final goal, and partnerships with local school districts could be
established for observation, job shadowing, volunteering, and finally, job placement. In
the Twin Cities metro area, there are multiple openings for bilingual (Spanish or Somali)
paraprofessionals, and those districts also required a passing score on their own oral
English proficiency assessments. For example, the St. Paul Public Schools language
qualification consists of a 75% passing score of text translation (L1-to-English and
English-to-L1), plus informal assessment of oral skills during an interview.
30
Food Service and Food Service Management
Food Service Managers supervise workers engaged in preparing food or beverages. In
Minnesota this occupation is in demand and has projected growth 2004-2014 of 18%, and
the 2005 median salary is $24,500. Food servers not in a restaurant, for example in
hospital or residential settings, have a projected occupation growth of 3%, and the 2005
median wage is $9.48 Restaurant Cooks are in demand, and the occupation has
projected growth 2004-2014 of 15%, and the 2005 median salary is $20,400.
Source: www.onetcenter.org and U.S. Bureau of Labor Statistics, Office of Occupational Statistics and
Employment Projections
In Minnesota, Food Manager certification is required by many food service workers. The
MN Department of Health maintains a website that lists courses and certification sites to
take the 3 approved tests: ServSafe Examination, Certified Professional Food managers
Examination, and Food Safety Manager Certification Examination.
www.health.state.mn.us/divs/eh/food/fmc/courses.html
Upon investigation into whether this could be a valuable pre-employment training and
certification option, it was found that most restaurants and other food service businesses
provide this training for their workers. Certification can be a valuable, but not necessary
prerequisite to employment. There were just a couple food service manager job postings
that listed ServSafe certification as a prerequisite; most others listed openness to
achieving certification in the first months of employment.
Below is a sampling of food service training options, current for summer 2007:
1. Kitchen Training Program, People Serving People, Minneapolis.
Contact: Brian Olson 612-277-0257 www.peopleservingpeople.org
This program teaches specific skills to those interested in the culinary arts. Students
train for thirteen weeks in areas of kitchen safety, sanitation and recipe analysis.
Cost:
Free, but leather, non-skid shoes are required.
Length: 13 weeks, M-Th 8:00-2:30
Reqs:
Minimum 18 years old. No high school diploma or GED required.
Criminal background check required, but some history acceptable. Must
pass a basic math assessment with percentages, fractions, multiplication,
and division. English proficiency assessed in an initial interview.
2. Culinary Assistant certificate, Hennepin Technical College, Eden Prairie
Completion of this certificate will prepare students who are primarily interested in
immediate entry-level employment in the food service industry.
www.hennepintech.edu/future/programs/service/culinary.htm
Cost:
$2,008
Length: 16 credits
Reqs:
High school diploma / GED and Accuplacer testing
31
Food Service and Food Service Management (cont)
ABE Involvement
This research found no training or pre-training for food service that ABE was involved
with. With enough interested learners, pre-training coursework and partnership with
training providers could be developed.
32
Hospitality / Hotel Workers
A variety of occupations in the hotel industry is in demand. For example, the projected
growth 2004-2014 in Minnesota for hotel/motel desk clerks is 21%, and the 2005 median
wage is $8.80. For housekeeping workers, the projected growth 2004-2014 is 15%, and
the 2005 median wage is $9.09.
Source: www.onetcenter.org and U.S. Bureau of Labor Statistics, Office of Occupational Statistics and
Employment Projections
Below is a sampling of hotel and hospitality industry training options, current for summer
2007:
1. Service First! hospitality training, HIRED and Normandale Community College
Through an MJSP grant, HIRED and Normandale Community College collaborated to
provide training to meet the growing need for this industry. They use the START
curriculum to cover a range of jobs within hospitality from housekeeping, front desk,
restaurant/banquet, bell attendant, and more. An alternative low-level ESL section will
be started up in 2007.
Contact:
Linda Hoffman, HIRED East Bloomington Office
Linda.Hoffman@hired.org, 952-853-9106
Cost:
free
Length:
8 weeks
Reqs:
No high school diploma/GED is required, but English proficiency for
placement into the START or ESL section is assessed in the application
process.
2. Hospitality Careers Certificate, Central Lakes College, Brainerd
www.clcmn.edu
This program will help meet the demand for hospitality workers in hotels, resorts, clubs,
airlines, and travel agencies.
Cost:
~$1,500
Length:
10 credits
Reqs:
High school diploma /GED and Accuplacer
ABE Involvement
This research found no training or pre-training for hotel and hospitality jobs that ABE
was involved with. With enough interested learners, pre-training coursework and
partnership with a local organizations or businesses could be developed.
33
Manufacturing and Assembly
Some assembly jobs don’t require a high school diploma, while others require a high
school education plus math ability. Projected growth 2004-2014 in Minnesota for team
assemblers is 8%, and the 2005 median wage is $12.39.For training, there are short-term
programs around the state through colleges and vocational schools, and a few non-profit
short-term training programs in the Twin Cities.
Source: www.onetcenter.org and U.S. Bureau of Labor Statistics, Office of Occupational Statistics and
Employment Projections
Below is a sampling of manufacturing and assembly training options, current for summer
2007:
1. M-Powered training, HIRED / Hennepin Technical College, Brooklyn Park,
Shakopee, Eden Prairie www.m-powered.info
This is a 3-part program designed to fast-track students into a manufacturing career.
Training includes manufacturing fundamentals, on-the-job training, and specialized lab
coursework in one of these areas: Metal Stamping/Forming, Welding/Sheet Metal, or
Machining/CNC operation.
Contact:
Judy Swanson 952-697-1305
Cost:
free
Length:
~1 year – Classroom and OJT
Reqs:
No HS or GED required, but 12.0 equivalency on Accuplacer reading,
writing, and math.
Concerns:
Applicants must have an advisor/mentor to participate – job counselor,
teacher, clergy, etc. who commits to work with the learner for entire
program. Classes are offered primarily in western Twin Cities suburbs,
and transportation has been an issue.
2. Warehouse & Manufacturing training, Twin Cities RISE! Minneapolis
www.twincitiesrise.org
This program prepares participants for employment as a manufacturing technician,
assembler, or warehouse staff.
Cost:
free
Length:
10 weeks
Reqs:
HS or GED, 5.8 TABE, math assessment, plus income eligibility
34
Manufacturing and Assembly (cont.)
3. Bilingual Electronics & Computer Systems Training, East Metro OIC, St. Paul.
www.emoic.org
This program leads to careers in computers, consumer products, manufacturing, medical,
and communications. Subjects covered are electronics, math and measurements,
electronics in the lab, keyboarding, software, computer hardware, and job seeking skills.
There are two sections taught by bilingual instructors – one for Southeast Asian language
speakers (Hmong/Lao/Thai), and the other for Spanish speakers.
Cost:
Most is covered by financial aid
Length: approximately 6 months, offered M-Th in both the morning and evening
Reqs:
High school diploma / GED from home country (but paper diploma not
required if learner doesn’t have it), and a 5.0 grade level equivalency as measured by the
BEST.
ABE Involvement
ABE has responded to the need for pre-manufacturing math instruction with math
courses, but it could be done on a larger scale. For example, in response to learners
lacking math skills for admittance into the M-Powered manufacturing training program,
Robbinsdale ABE offers a pre-training “Math for Manufacturing” course, and it has had
positive results. ABE could partner with other construction or manufacturing training
programs to offer pre-training contextualized math instruction.
35
Office Skills / Administrative Assistant
In administrative assistant or support programs, learners acquire a variety of skills and
technologies, such as keyboarding, 10-key, copy machines, faxes, scheduling software,
basic accounting, web searches, and telephone/video conferencing. Some employers
require some college education, while others may require a certificate or training
program. A large number of community colleges offer such programs, as well as private
schools and nonprofit organizations. For administrative assistants and executive
secretaries, the MN projected growth rate 2004-2014 is 12%, with a median 2005 salary
of $38,100. For general clerks/secretaries, the MN projected growth rate 2004-2014 is 3%, with a median 2005 salary of $33,100
Source: www.onetcenter.org and U.S. Bureau of Labor Statistics, Office of Occupational Statistics and
Employment Projections
Below is a sampling of office skills or administrative assistant training options, current
for summer 2007:
1. Project for Pride in Living, Minneapolis www.ppl-inc.org
This training provides instruction in soft skills, computers, career development and job
shadowing at a healthcare or finance company.
Cost:
free, receive a training wage $6.50/hr
Length:
4 weeks, M-F 9-4
Reqs:
HS/GED plus 40wpm typing, basic MSWord/computer usage test, 6
months experience, TABE 6.0, background check
Placement:
Assistance with placement into healthcare and finance organizations
2. OIC Programs – Summit Academy, East Metro, and American Indian
www.saoic.org, www.eastmetrooic.org , www.aioic.org
Administrative assistant, receptionist, administrative support, and data entry programs are
available.
Cost:
varies, but most learners receive financial aid and/or scholarship funding
Length:
5-9 months
Reqs:
High school diploma or GED, some have reading, math, or computer skills
requirements
3. General Secretarial Certificate, Anoka-Ramsey Community College
www.an.cc.mn.us/
This program gives an introduction to human relations and business communication,
along with computer skills.
Cost:
$2,410
Length:
19 credits
Reqs:
High school diploma /GED, Accuplacer assessment in reading, writing,
math
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Office Skills / Administrative Assistant (cont.)
4. Mesabi Range Community & Technical College in Eveleth Business Office
Software certificate www.mr.mnscu.edu/
This program helps prepare learners for Microsoft Office User Specialist (MOUS)
professional certification
Cost:
$1762
Length:
12 credits
Reqs:
High school diploma/GED, plus Accuplacer assessment in reading,
writing, math
ABE Involvement
This research found no training or pre-training for office skills or administrative assistant
positions that ABE was involved with. With enough interested learners, pre-training
coursework and partnership with programs could be developed.
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Phlebotomy Technician
Phlebotomy programs prepare people to draw blood from patients’ veins. Students learn
about blood flow and bodily structures. They learn to puncture skin and veins to collect
samples. They also learn safety procedures and record keeping. Interpersonal skills can
be very important in phlebotomy; so many programs also teach effective communication.
Training is provided through private vocational schools and MNSCU colleges.
The occupation of phlebotomist (as an aspect of medical assisting) has projected growth
(2004-2014) of 42% in Minnesota, and 2005 median wage is $13.47/hr.
Source: www.onetcenter.org and U.S. Bureau of Labor Statistics, Office of Occupational Statistics and
Employment Projections
Below is a sampling of phlebotomy training options, current for summer 2007:
1. Phlebotomy training, Midwest Careers Institute, Minneapolis
www.midwestcareers.org
Cost:
$1250
Length:
6 wk program, MWF 5-9pm
Reqs:
HS or GED required, no language assessment
Completion: >90%
Concerns:
Problems with listening comprehension in its majority non-native
speaking population
2. Phlebotomy program, Lake Superior College, Duluth
www.lsc.edu/Programs/HealthCareers/Phlebotomy/index.cfm
Cost:
12 credits ($1380 2006-2007)
Length:
1-2 semesters
Reqs:
HSD or GED, language assessment with Accuplacer.
3. Phlebotomy training, Century College Continuing Education, White Bear Lake
www.centurycollege.mnscu.edu/cect/healthcareentrylevelcareers.aspx
Cost:
$749 + $150 Certified Phlebotomy Technician (CPT) exam
Length:
9 wks, MW or TTh, 9-1, 4-8, 6-10
Reqs:
No HSD or language assessment necessary
Concerns:
Problems with assertiveness/cultural issues, especially with job search
contacts and follow-up; also lack of terminology knowledge
4. Phlebotomy program, Minneapolis Technical & Community College,
Minneapolis
www.minneapolis.edu
Cost:
7 credits ($999.67 2006-2007) + lab coat
Length:
1 semester
Reqs:
Accuplacer testing with the following results:
ESOL0052 (3rd level of college-level ESL reading) or placement into
READ1300 (4th level of College-level reading)
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Phlebotomy Technician (cont.)
ABE Involvement
This research found no training or pre-training for phlebotomy that ABE was involved
with. With enough interested learners, pre-training coursework and partnership with a
local phlebotomy program could be developed.
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Truck Driving / Commercial Driver License
Truck driving is a high demand job, and projected growth 2004-2014 in Minnesota is
14%, and the 2005 median salary is $36,400.
Source: www.onetcenter.org and U.S. Bureau of Labor Statistics, Office of Occupational Statistics and
Employment Projections
There are a variety of driver jobs that require a CDL classification as a prerequisite for
employment. Below is a summary of the license testing and some training and
employment options:
CDL testing information is available at the website: www.dps.state.mn.us/dvs . The
manual is available at DMV offices and downloadable from the Manuals link at this
website. Testing includes both Knowledge (computer multiple choice) Tests and Skills
(road) Tests. After you pass the required knowledge tests, you take the skills tests, which
are 3-part: Pre-trip inspection, basic vehicle control, and on-road driving. The license
and endorsements you desire dictate which tests you take. There are 3 license types with
multiple endorsements:
Class A – A truck cab towing a trailer over 10,000 lbs., with a total gross weight
over 26,000 lbs.
Class B – A single unit (non-towing) vehicle over 26,000 lbs., such as a large
construction vehicle or passenger/school bus.
Class C – A vehicle 26,000 lbs or less, such as a school bus with 15 passengers or
fewer.
Endorsements:
Hazardous Materials
Double/Triple Trailer
Tank Vehicles
Passenger
School Bus
CDL Training
There are training programs around the state through private truck driving schools,
colleges, and trucking companies. Truck driving schools and colleges provide training
for Class A, B, or C licenses, with job placement services upon completion. Many have
contracts with companies for tuition reimbursement (with a contract to work for that
company following the training). Below is a partial list of MNDOT – endorsed
programs. A complete list can be found at www.dot.state.mn.us/cvo/schools.html .
1. Interstate Truck Driving School in South Saint Paul offers training for class A, B,
or C road tests. After passing the written tests and receiving a permit, it’s
possible to enroll. If qualified (21 years of age, clean driving record, English
proficiency, drug test, pass physical), it’s possible to get pre-hired with a
company that will finance the training costs (with a contract to work for them for
two years following training). They also have access to financial aid, and help
with job placement for 1 year following training. There is no high school
diploma/GED requirement for the training, but there is for some companies.
English proficiency is evaluated only by passing of the DMV written and skills
exams.
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Truck Driving / Commercial Driver License (cont.)
2. Saint Cloud Technical college customized training (named Door15) offers Truck
Drivers Training. The course consists of classroom instruction and behind-thewheel experience in preparation to pass the Class A road test. www.door15.com
Cost: $4700. Financial aid is not available, but if learner qualifies, Door15
maintains relationships for pre-hire tuition reimbursement.
Length: 6 weeks, M-Th 8:00-5:00
Reqs: No high school diploma/GED required. CDL Class A permit and passing
DOT physical are required, plus Accuplacer testing. Must have current
MN driver’s license with no serious traffic violations. Minimum age is 18
years or older, 21 for inter-state driving. Drug and alcohol screening is
required (by federal regulations).
In addition to schools, there are companies that provide all the necessary training and
licensing (mostly for Class A over-the-road driving), with a contract to work for them for
a time after completion. For example,
C.R. England, Inc. hires inexperienced drivers for training. Passing of the written exam
isn’t required for admission, but advisable (the exam is given day 1-2 of the training). No
high school diploma/GED is necessary, and English proficiency is assessed by a recruiter
through a phone conversation. From Minnesota, participants are bussed to Salt Lake City
(expenses paid) for 2.5 months of training. The $2995 training cost is deducted from
salary after completion of training.
Laidlaw Education Services in the Twin Cities suburban metro area trains and hires
school bus drivers. Requirements are 18 years old, with no experience or high school
diploma/GED necessary. English proficiency needs to be high enough to pass the written
and skills exams. Some positions have child-ride-along potential.
CDL Employment
Most over-the-road (OTR) Class A jobs require 2+ years of experience, or recruit directly
from truck driving programs. Here are examples of other driver jobs around the state
with CDL requirements:
1. Allina Hospitals in Owatonna has a full-time Home Oxygen & Medical
Equipment delivery position. Requirements include high school diploma and
ability to obtain a class C CDL with hazardous materials and tank vehicle
endorsements.
2. Ryder in Saint Paul is looking for full time delivery driver. Requires Class B
license and 1 year delivery driver experience.
ABE Involvement
There is currently (and has been in the past) pre-CDL training going on in a few ABE
programs. Curricula are being developed by Minneapolis and St. Paul ABE to help
learners prepare and pass the DMV permit test.
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