William R. M. Binnie
3871 Wickham Circle NW, Uniontown, OH 44685
Phone (330) 497-2381 E-mail: WRBinnie@aol.com
Work Experience
10/2012 – present
Lowe’s, Inc. Home Improvement Center
Akron, OH
Sales Specialist – Appliances – Responsible for providing outstanding customer
service in the sale of appliances to Lowe’s customers. Implement the IMPACT sales
model, book customer orders and SOS, and schedule deliveries in the Lowe’s Genesis
system. Utilize power equipment to pull and load customer orders and operate cash
registers to facilitate customer purchases, as necessary.
07/2012 – 09/2012 Lowe’s, Inc. Home Improvement Center
Akron, OH
Customer Service Associate – Commercial Sales – Responsible for providing
outstanding customer service in the sale of building supplies, appliances, equipment
and materials to Lowe’s commercial customers. Implement the IMPACT sales model,
customer prospecting, book customer orders and SOS, and schedule deliveries in the
Lowe’s Genesis system. Utilize power equipment to pull and load customer orders and
operate cash registers to facilitate customer purchases, as necessary.
06/2012 – 07/2012
Lowe’s, Inc. Home Improvement Center
Akron, OH
Outdoor Lawn & Garden Seasonal Sales Associate – Responsible for providing
outstanding customer service in the sale of plants, fertilizers, soil amendments, mulch
and landscape products to our customers.
12/2007 – 09/2010
Stan Hywet Hall & Gardens
Akron, OH
Executive Vice President/COO - I was responsible for daily operations of Stan Hywet
Hall & Gardens, Inc. I managed the Accounting & Business office, Human Resources,
Facilities Maintenance, Historic Structures, Museum Services and Horticulture
Departments within the Operations Division. A major annual responsibility was to
develop and oversee the institutional operating budget of $3.634 million. I was a
member of the Personnel, Properties & Collections, Finance, Endowment Investment
board sub-committees and Executive Committee and Operating Board.
Operations
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Work with the CEO and Board to annually review and update strategic plan
Review institutional staffing and organizational needs
Develop annual operating plan and budget for all departments
Lead scheduled routine team reviews of the property
Identify ongoing maintenance needs
Prepare project estimates and budgets for team review
Develop scope of work and solicit bids from vendors to provide services or
perform select maintenance tasks
Proactively manage issues and risk related to daily operations
Monitor preventive maintenance schedules and departmental budgets
Coordinate schedules and human resources to address strategic work
Develop projects, schedules and performance goals with staff and conduct
performance reviews.
Convene staff meetings to communicate activities to internal and external
stakeholders to ensure customer satisfaction
William R. M. Binnie
3871 Wickham Circle NW, Uniontown, OH 44685
Phone (330) 497-2381 E-mail: WRBinnie@aol.com
03/2000 – 12/2007
Stan Hywet Hall & Gardens
Akron, OH
Vice President of Operations - I managed the Human Resources, Guest Services,
Facilities Maintenance, Historic Structures, and Horticulture Departments within the
Operations Division. In addition, I oversaw an $8 million restoration project and
managed a divisional operating budget of $1.87 million. I was an active member of the
Properties & Collections, Finance and Endowment Investment board sub-committees.
10/1999 – 02/2000
White’s Nursery and Greenhouse
Chesapeake, VA
Internet Commerce Manager - I worked on a special project involving internet
commerce. I assisted the owner in developing an internet marketing strategy to market
and ship floral crops and hard goods.
08/1992 – 05/1999
Norfolk Botanical Garden
Norfolk, VA
Director of Horticulture and Facilities - I was responsible for planning,
implementing and evaluating operations at Norfolk Botanical Garden. Position provided
leadership and direction pertaining to the management of plant and sculpture
collections, physical plant and 40 acres of indigenous forest. Specific duties included
developing and managing a $700,000+ budget and managing the activities 20 staff
members. As senior administrative staff, I also participated on four standing
committees, the Executive Committee and the Board of Trustees.
01/1988 – 06/1990
Zoo Atlanta
Atlanta, GA
Horticulturist – I was responsible for the maintenance of 37 acres of diverse plant
habitat and supervision of staff, interns, and seasonal employees. Duties included
planning and preparing seasonal displays, plant selection and procurement for
naturalistic exhibits, and construction supervision during a $20 million dollar renovation
of 14 acres within the zoo.
04/1987 – 08/1987
The Cincinnati Zoo and Botanical Gardens Cincinnati, OH
Horticulture Intern - I worked with unionized professional gardeners and
management staff in a variety of different gardening capacities.
08/1984 - 08/1986
Cardinal Maintenance and Service Co.
Tallmadge, OH
Foreman/Supervisor.
Planned, coordinated and monitored asbestos removal
operations in accordance with OSHA guidelines. I worked closely with project engineers
and independent analytical lab specialists to assure project success beginning to end.
09/1982 - 08/1984
The Edward R. Hart Co.,
Canton, OH
Estimator/Supervisor. I worked in the Contract Commercial and Industrial Insulation
Division. My duties and responsibilities included project estimation, payroll, billing, and
the coordinated movement of materials and union manpower to various job sites in the
Akron-Canton metropolitan area.
William R. M. Binnie
3871 Wickham Circle NW, Uniontown, OH 44685
Phone (330) 497-2381 E-mail: WRBinnie@aol.com
Education
Post Graduate & Continuing Education
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Sandler Sales Institute, Akron, OH. Certificate. Intensive training entitled
"Sales for Non-Sales Professionals". 03/2004 - 06/2004.
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University of Akron, Akron, Ohio. Certificate in Human Resource Management.
2/01-5/01. Earned the Professional in Human Resources (PHR) designation
through the Society for Human Resource Management’s (SHRM) Certification
Institute. Certified PHR, 05/01.
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Old Dominion University, Norfolk, VA. Nine semester hours of postgraduate
course work in public administration, personnel, and budgeting. 01/97 - 05/97
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The Royal Botanic Gardens, Kew, School of Horticulture, London,
England. International Diploma in Botanic Garden Management. 07/95 - 09/95.
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The George Washington University, Washington, D.C., Hampton Roads
Center. Certificate in Planting Design. 01/94 -12/94
Graduate
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University of Delaware, Newark, DE. Fellow, Longwood Graduate Program.
Master of Science in Public Horticulture Administration and Certificate in Museum
Studies. 07/90 -01/93.
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Georgia State University, Atlanta, Georgia. Graduate work - 7 semester
hours. Oceanography and Molecular Biology seminar. 01/90 - 04/90.
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Miami University, Oxford, OH. Graduate work - 9 semester hours. Plant
Pathology, Introduction to Landscape Architecture, and an independent research
practicum on the transmission electron microscope. 08/87 - 12/87.
Under Graduate
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Miami University, Oxford, OH. Bachelor of Science in Education. Major in
Biological Sciences with a Minor in Botany. 08/86 - 04/87.
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The Ohio State University, Put-in Bay, OH. Franz T. Stone Laboratory for
Great Lakes Area Research. Ten weeks of biological field study in the western
basin of Lake Erie. Summer 1981.
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Miami University, Oxford, OH. Completed 137 semester hours in three
different majors. 08/78 - 08/82.
William R. M. Binnie
3871 Wickham Circle NW, Uniontown, OH 44685
Phone (330) 497-2381 E-mail: WRBinnie@aol.com
Academic Honors
Miami University – Dean’s List of Distinguished Undergraduate Scholars, 08/1986 05/1987, 4.0 grade average for full academic year.
Associations
Member, Society for Human Resource Management, PHR
Life Member, Sigma Chi National Fraternity
License/Certifications
Ohio Real Estate salesperson’s license
PHR – Professional in Human Resources
Sports/Volunteerism
Manager, 2011 -12 year old Ohio Little League State runners-up
Manager, 2010 -11 year old Ohio Little League State Champions
Manager, 2009 -10 year old Ohio Little League State Champions
Miami University Varsity Baseball Team, 1979-1982
1979 Mid-American Conference Baseball Champions
References
Marc A. Rankin
Manager, Lowe’s
940 Interstate Parkway
Akron, OH 44312
330-329-8198
marc.a.rankin@store.lowes.com
Harry P. Lynch (previous supervisor)
Executive Director, National Maritime Center
Norfolk, VA 23510
Hank.Lynch@norfolk.gov
757-664-1007
Susan D. Van Vorst
Director, Baldwin Wallace Conservatory of Music
Berea Oh 44017
svanvors@bw.edu
440-826-2369