Optimization of spare part inventory A White Paper Lillian Holden Spare part inventory is for supporting the maintenance organization to complete the task and retain production.1 Spare part management is to ensure that right part and resources are at the right place (where the broken part is) at the right time. With the exception of preventive activities, spare parts for maintenance tasks are usually required at random intervals. Thus, the fast and secure coordination of the demand for spare parts with the supply of spare parts at the required time is an important factor for the punctual execution of the maintenance process. Missing materials are one of the most frequently cited reasons for the delay in completion of maintenance tasks. As spare parts for machinery are often very high quality, this problem cannot be solved simply by increased warehouse stock. DMAIC steps and tools in Lean Six Sigma can help company use the tools to find solutions for better managing spare part inventory. Spare Part & Spare part management Spare part definition in the “answers reference” is” in supply usage, any part, component, or subassembly kept in reserve for the maintenance and repair of major items of equipment.” 2 Proper planning and control of spare parts inventory is a critical component of an effective asset management program. If the right parts are not on hand when needed for routine maintenance or repairs, downtime is prolonged. 3If too many parts are on hand, the enterprise absorbs excessive costs and the overhead of carrying the spare part inventory. . Maintenance Maintenance, including tests, measurements, adjustments, and replacement, performed specifically to prevent faults from occurring.4 The goal of maintenance is to avoid or mitigate the consequences of failure of equipment. Maintenance has mainly been defined as two parts by its nature- Preventive Maintenance (PM) and Corrective Maintenance (CM). Preventive Maintenance (PM) When discussing improvement opportunities in the plant, preventive maintenance discussion must come up. 5 Preventive maintenance is preventing the failure before it actually occurs. It is designed to preserve and restore equipment reliability by replacing worn components before they actually fail. Corrective Maintenance (CM) 1 Spare Parts Management http://www50.sap.com/businessmaps/B8DF92D5B4984E1A81DB3E90D99C4572.htm 2 http://www.answers.com/topic/spare-parts 3 Managing spare part inventory. http://www.mt-online.com/component/content/article/128november2002/718-managing-spare-parts.html?directory=90 4 5 http://en.wikipedia.org/wiki/Preventive_maintenance http://www.idcon.com/reliability-tips-311.htm Corrective maintenance involves the repair or replacement of components which have failed or broken down. For failure modes which lend themselves to condition monitoring, corrective maintenance should be the result of a regular inspection which identifies the failure in time for corrective maintenance to be planned and scheduled, then performed during a routine plant outage. Cost of Keeping Spare Parts The cost for keeping inventory is usually an estimated number, often called “inventory interest” that varies from 10-40% depending on company accounting rules. The cost included storeroom, storeroom personnel, depreciation, etc. If you have a spare parts and materials inventory value of 10 Million, it costs the company 1-4 Millions (10-40%) a year to keep that spare parts and materials inventory. Problem Since it is common that inventory value is the only number the plant really cares about, it tends to get reduced. But, anyone can reduce inventory value very easily, if it’s the only thing that matters. However the consequences will be devastating to production since there are no any spare parts. Reducing spare parts and providing the parts for maintenance is often conflict. Storeroom manager wants to reduce the spare part inventory but the maintenance organization wants to have every part in house if possible. Spare parts inventory value is important, but to effectively reduce spare parts inventory value and provide proficient service to maintenance organization is crucial as well. Optimization for spare part inventory As effectively reducing spare parts inventory value and provide proficient service to maintenance organization are both important; fortunately, there are some approaches we can use to help us not only manage the spare parts but also optimize it to the maximum value. DMAIC steps in Lean Six Sigma can help the company find solutions for better managing spare part inventory. In the Define phase, we need to interview cross function departments such as maintenance, storeroom, IT and purchasing departments with survey questions to understand the pain points of the current process and identify the biggest issues regarding the spare parts inventory. Spare parts handling processes need to be recorded in the current value stream map. After defining the pain points and challenges, we will move to measure phase. In the Measure phase a list of the improvement areas (projects) can be spread out such as SKU number cleanse, critical part identification, lead time issues tying to the critical parts, and mean time between failures in the machine related to the critical spare parts. Each of the examples above can be an individual smaller project tide to the main inventory optimization project. We need to develop a data collection plan for each topic we decide to tackle. Conducting a Cause and Effect diagram to find out the root cause and develop a potential solution. Setting up a benchmark for a defined topic for future improvement measurement are the tools we can use to collect and compare data. Inventory Record Accuracy6- (IRA) Inventory Record Accuracy needs to be looked at two areas: accuracy in spare part inventory and accuracy in equipment bill of material (EBOM). Spare part inventory accuracySpare part inventory accuracy is important to be indentified from the beginning of receiving. The areas of accuracy include item/part number identification, quantity and unit of measure, location and posting timeliness. Some companies also measure other related data, such as customer/contract number, configuration/revision letter, lot, serial number, and grade and expiration date. SKU numbers need to be cleaned and quantities need to be accurate. 5C or 5S can be performed to clean the SKU numbers and optimize storage and warehouse space. Part Count Accuracy Percentage starts from measuring the accuracy with which the suppliers deliver the parts. Accuracy should be measured in terms of quantity. Benchmark is set at 100%. Equipment bill of material (EBOM) accuracy The main purpose of the materials management organization is to provide the "right parts in the right quantities at the right time." But where do those material requirements come from? Whether or not demand is predictable, whether the materials are for production or maintenance, the requirements are usually generated from a bill of material (BOM). Without a complete and accurate BOM, decisions regarding material planning and replenishment are often made in a vacuum, resulting in excess inventory, stock outs, expediting charges and expensive downtime. With a reliable EBOM, a planner can determine exactly what parts are needed. Over time, all assets should have an EBOM. However, base the order of priority for EBOM creation on the criticality ranking of the assets. Every critical asset must have an EBOM7. Develop them in order of priority based on the criticality ranking as time, resources and availability of data allow. In general, any spare parts or components for which there is a reasonable expectation of being repaired or replaced as a result of a preventive maintenance (PM) or corrective maintenance (CM) work order should be included on the EBOM. At a minimum, the EBOM should reflect any item identified as a critical spare. In addition, the EBOM should include any other materials used directly to repair the asset, or any item for which it is necessary or beneficial to have usage history tied to the asset in the Computerized Maintenance Management System (CMMS). Turnover rate by Part On the cost side, the first measure, inventory turnover, is the ratio of the cost of annual usage on a spare part to the average inventory level. The higher the inventory turns, the better the firm uses its inventory assets. Another common measure is days of supply. A firm's days of supply is found by dividing the 6 http://www2.egr.uh.edu/~araguram/INVENTORY+METRICS-sachin1.htm 7 http://www.reliableplant.com/Read/10689/equipment-bom average inventory level by the cost of one day's sales. This data can be used for the decision making to identify the critical spares. Critical Spares Reduce down-time of the production transformers is the purpose for the spare part inventory management. If you do not have that critical spare part when you need it, you may be in big trouble. On the other hand, it is impossible to keep an extra factory in the storeroom. Critical inventory is the minimum level of inventory that must be on hand. The requirements for identifying the critical spare parts including: Spare parts list, equipment used on, and location of equipment.8 1. Spare Parts List –all suppliers should submit a full BOM with recommended critical parts identified for the equipment they plan to deliver. 2. Use on Equipment – each spare parts list should include equipment part or model number, standardized name and a category of equipment. The standardized naming conventions are extremely beneficial for multi-facility maintenance use and will support common tasking procedures. 3. Location of Equipment – this information is essential for the export to a CMS maintenance system enabling spare parts to be set up for maintenance, work orders created and tracked and asset management. Pareto rules- 80/20 can be used to determine the criticality for spare parts after gathering enough information mentioned above. Lead TimeLead-time is defined as time period from initiating of an activity to its completion. For inventory management we need following lead times: purchase lead-time, manufacturing lead-time, delivery lead-time. After identify the criticality, we need to see the impact of lead time on a part. First, company needs to identify if a part is customized or non-customized. Assumption: A customized part needs a longer lead time than a non-customized (or commercial) part. If a part that is customized and it is critical, it will take longer to receive, and then the part should be stocked. If a spare part for a machine that is no longer being supported by the manufacturer, then the parts need to be in inventory. On the other hand, if a machine that is still being supported by the manufacturer and they agree to send a part within a set lead time, and then company doesn’t need any part in stock. Lead time plays an important role in the management of inventory. It involves the time between placing an order and the point at which it is actually delivered. A benchmark of lead time can be set to determine if a part need to be in stock or we can adapt just-in- time method to managing inventory. In the Analysis phase, ANOVA tests for equal variance and regression, while ttests for proportions, which can be used for understanding the relationship between spare part and Mean Time between Failures of the particular machine. A check list can be developed to identify the qualified suppliers. In the Improvement phase, a list of possible solutions to test or operating parameters for experimentation can be lay out. A list of possible risks evaluated 8 http://www.dataforge.com/wpblog/index.php/tag/spare-parts/ for level of seriousness and corresponding abatement actions should be addressed. Failure Mode Effect Analysis (FMEA analysis) should be developed to prevent the failure possibility and provide the solution. Pilot plan and experiment can be conducted here before implementing companywide action. An example is demand forecasting in Min/Max or MRP model. Min/max9 is a traditional inventory push and pull models. With min-max planning, you specify minimum and maximum inventory levels for your items. When the inventory level for an item drops below the minimum, inventory system suggests a new requisition or job to bring the balance back up to the maximum. Material Requirements Planning (MRP) 10 is a software-based production planning and inventory control system used to manage manufacturing processes. Either using min/max or MRP, the purpose is to forecast the needed inventory in the right place at right time. In order to decide which model is most beneficial to the company, a list of the risk analysis can be performed. After chosen a model, the FMEA analysis can be performed to prevent potential operation failure. In the Control phase feedback mechanisms and mistake proofing devices should be implemented which would be collected and developed in the FMEA analysis earlier. Standard Operating Procedures (SOP) will be updated. Detail improved Process Maps should be created as necessary as the current process map may not be useful anymore. Critical part identification plan should be developed and updated as well as ABC analysis would be used to categorize the critical spare parts. Summary Although reducing spare parts and keeping the maintenance organization happy is often a conflict. There is still a systematic method to achieve the goal. Optimization of spare parts inventory needs to start from finding the basic root cause, cleaning, sorting, gathering the correct data, and applying that information into forecasting the demand of spare parts. The effort for optimization of spare part inventory is not only from storeroom but from the related departments. The result for optimizing inventory is rewarding because it not only generates savings in the spare parts and 10-40% savings of spare part in managing the inventory annually but also provides efficient service to the maintenance organization. 9 http://download-west.oracle.com/docs/cd/A60725_05/html/comnls/us/inv/mnmxplan.htm http://en.wikipedia.org/wiki/Material_Requirements_Planning 10 Reference 1. Spare Parts Management. See http://www50.sap.com/businessmaps/B8DF92D5B4984E1A81DB3E90D99C4572.htm for further reading. 2. Spare part, answers.com, the world’s leading Q&A site. See http://www.answers.com/topic/spare-parts for further reading. 3. Managing spare part inventory. Sheila Kennedy http://www.mtonline.com/component/content/article/128-november2002/718-managing-spareparts.html?directory=90 for further reading. 4. Preventive maintenance. See http://en.wikipedia.org/wiki/Preventive_maintenance for further reading. 5. Definition: “Preventive Maintenance” (PM) See http://www.idcon.com/reliability-tips311.htm for further reading. 6. Preventive Maintenance on Reliability Engineering Resource See http://www.weibull.com/SystemRelWeb/preventive_maintenance.htm for further reading. 7. Inventory management metrics table and benchmark. Engineering computer center. See http://www2.egr.uh.edu/~araguram/INVENTORY+METRICS-sachin1.htm for further reading. 8. The importance of an equipment BOM, Doug Wallace, Tags: maintenance and reliability See http://www.reliableplant.com/Read/10689/equipment-bom for further reading. 9. Data Management: What to Consider in Tracking Change in Information Jackie Roberts See http://www.dataforge.com/wpblog/index.php/tag/spare-parts/ for further reading. 10. Jones, James V., Integrated Logistics Support Handbook, page 4.2 See SAP Solution map for details: http://www50.sap.com/businessmaps/63CCFB75634048A7A407C10D56A7D24C.htm 11. Min/max planning See http://downloadwest.oracle.com/docs/cd/A60725_05/html/comnls/us/inv/mnmxplan.htm for further reading. 12. Definition on MRP. See http://en.wikipedia.org/wiki/Material_Requirements_Planning for further reading. 13. Equipment using MRP- Henry Hutchins, CFPIM 14. APICS is the Association for Operations Management. See www.apics.org for further reading.