Key Takeaways from Family Run Educational Institutions: by: MR. PETER P. LAUREL History of Private Educational Institutions: Growth and development of Private HEIs is really the history of the outstanding men and women together with their families that has shaped private education. Examples abound how many schools have eased the transition from one generation to another and become successful: JRU - Jose Rizal University TIP - Technological Institute of the Philippines Baliuag University OLFU - Our Lady of Fatima University LPU - Lyceum of the Philippines University CEU - Centro Escolar University MAPUA - Mapua Institute of Technology There has never been a more challenging time in Philippine Education than today: K-12 ASEAN 2015 OUTCOMESBASED EDUCATION Amidst an increasingly anti-private intrusive government regulation. TYPOLOGY Lyceum of the Philippines University Profile LPU Campuses in Intramuros Batangas (2 campuses/building a 3rd campus, the Riverside Campus) Cavite (First Resort campus) Laguna (Forest Campus) Makati (Makati Campus) Total Enrolment of 35, 000 Run by both Family Members and Great Professionals Lyceum of the Philippines University Profile Founded by my grandfather Jose P. Laurel Developed by my father Sotero H. Laurel Expanded by the Current Generation My BIGGEST fears: What if constitution is amended and allows top universities to enter? What will happen to us with MOOCs? Family business estimated to comprise 6590% of all businesses. 70% of Family Business fail to survive into the 3rd generation of family ownership. What makes certain companies and schools better than the others? Some Take-away points I. Fix the Family/Improve the Business A strong family relationships foster strong family business structure. (Barrets 2011) Ownership Family Manage ment THREE -CYCLE MODEL OF FAMILY BUSINESS Family gatherings, weekly lunches, dinners even among the third generation are warm. (Baguio, etc.) Political Unity-Business Unity Team Building/Visioning starts with the Family Examples of Family Unity Weekly Dinners Weekly Meetings Vacations Bonding of our children with cousins (Same as teambuilding in corporate setting) Our Barkada are our own siblings I. Family Constitutions and Governance Issues: 1) A family controlled institution must have a family constitution where issues on ownership, governance and management are clearly spelt out. Our schools have their manuals, processes and policies but sometimes the controlling family does not have a family constitution or guide. II. Governance: 2) Importance of Family Constitution - Best written when the founder or seniors are around - Or when there are no major problems in the family - Must define key things- like compensation, rules of engagement, retirement,(Often a difficult topic) expansion, succession, illnesses growing the business. What we can learn? Benchmarking from Industry: What we can learn? Gokongwei Way: 1.1. No in-laws Benchmarking from Industry: What we can learn? 2. No conflict of Interest Benchmarking from Industry: What we can learn? 3. No Work, No Pay Benchmarking from Industry: What we can learn? 4. Personal Assets should be kept separate from company assets Benchmarking from Industry: What we can learn? 5. Pay based on contribution to the business Benchmarking from Industry: What we can learn? 6. Being family is no guarantee of Employment. (Don’t force kids to work for the company) Benchmarking from Industry: What we can learn? 7. Avoid working directly for your parents Benchmarking from Industry: What we can learn? 8. There can only be one Boss Benchmarking from Industry: What we can learn? 9. Give the next Generation Wings In our family constitution: Working for the family in the next generation will be by invitation and not by birthright. III. Establish a Real Vision for the Family (not just the school) and establish your own family core values: 1. To leave a legacy 2. Genuine desire to be excellent- not just to push enrolment figures (happiness? ) Quality Assurance Student Achievement Quality of Facilities Learning from the Best My favorite is the Honda line “ “When Good is not good enough” (Honda) Page27 Deppon IV. Creating a strong Corporate Culture: Progressive schools have strong culture - Define a leadership brand In LPU Batangas we have defined a Leadership Brand based on the 4Cs: - Competence - Commitment - Collaboration - Caring Strong work Ethic of owners/Managers Many Schools have variations on this but we go the extra mile to foster a ‘family atmosphere’ that cultivates the sense of ‘malasakit’ You can benchmark strategies and plans but it is difficult to duplicate culture. V. Creating culture as a distinct competitive edge (Parker 2012) It is a values connection that inspires creativity and excellence. Whether it is fostering a leadership brand, celebrating small wins or recognizing champions in your organization. Investors in People guide to drive Culture and Performance Inspiring a shared vision Empowerment Communication Modelling Succession Professionalization: Reliance on and respect for non-family professional managers who are part of the extended “family” who are loyal and are performers. Strong desire to lead by duplicating oneself by empowering the team. Strong Push for Quality Assurance (PQA, IIP, Accreditation, ABET, ICE, etc.). Managers moulded to think like owners and have personal integrity. Finding the Best Talent by developing from within. Ayala Family Corporation Stewardship of a Family Legacy Strong work ethic Family Unity Patriotism and National Commitment Family and Professional Governance One of my favorite ads You never actually own a Patek Philippe. You merely take care of it for the next generation. The Business of Family Ownership RIGHT OF PROFESSION VS. Stewardship HOLDING IN TRUST FOR FUTURE GENERATIONS Transition to Greater Professionalization Schools flight to professionalization of schools: Accreditation/Certification System/Processes Structures Internationalization People Management VI. Professionalize motivate your workforce - The highest skill is still people skills – or ability to influence people to achieve goals. VII. Build a corps of dedicated managers that form your power team A school or corporation that offers its work force career advancement and job security- in other words strive to be a great employer. VIII. Warren Buffet’s Advice “Change managers only when necessary, promote from within if possible and if you can’t find inside look for a talent with a process track record” - Don’t forget core processes especially student achievement and instruction - Have 2 to 3 star professors in your defined flagship program to elevate standards/add luster. - One of the best quality assurances mechanisms are the Malcolm Baldrige Framework and Industry based certification and accreditation - Do dry-runs/practices before Big events(you will always improve). - Appoint/Define a champion for each area you want to strengthen. Be a good listener and cheerleader Praise small wins Benchmark with the Best (locally and internationally if possible) Taylor’s University Benchmark with industry IX. MOOCs assive pen Line ourses n X. Internationalize or Perish Change parts of our Vision/Mission to become a recognized university in Asia Pacific Region by 2022. XI. Local Accreditation (while very good) • Has its limitations • Go for industry based program • Accreditation Being PAASCU/PACUCOA level 2,3,4 accreditated is no big deal now • GO for ABET, ICE or AACSB. • Go for industry based certification XII. Internationalize with things like the common core or a Semi IB Preparing the 3rd Generation for Leadership The Great Sustainability Challenge Passing it on to the Third Generation Ownership Models Break Up Model Family A Family B Family C Business A Business B Business C Ownership Models Joint Ownership Management Limited to one Family Family A B C Business A Family A Business B Family B Business C Family C Ownership Models • Joint Ownership •Shared Management Holding Company Business A • Publicly Listed Co. •Family & Professional Management Public Company Business A Business B Business C rd 3 What makes the Generation such a challenge? Starting them young Best time for a first job 12 years old Cousins or friends work together Allowances Half Day/Every other day Completion and Perfect Attendance Bonus Dinner Menu Value Formation The Story Teller Team Building Bonding Trips Best time for a first job Fueling their interestExposure, Exposure, Exposure Preparing the 3rd Generation for Business In General Preparation for Business in General Education is a birthright Towards Self Sufficiency Management Involvement in the Business is not a birthright but by invitation Prerequisite Work Experience Conclusion: 1. 2. 3. 4. 5. 6. Family Governance Professionalization Internationalization Managerial Effectiveness Succession Above all to remain United under PACU and COCOPEA to Promote Private Higher Education within a deregulated environment! Thank you