Position Description
Job title:
Employment Options Marketer
Reporting to:
Manager – Employment Options
Employment Type:
Part Time
Purpose of the position
This position is primarily responsible for assisting clients who have physical disabilities to gain
and/or maintain the employment role of their choice, through marketing the individual and our
service, and locating great jobs that match the client’s skills, interests and requirements.
Responsibilities and duties
Proactive and Autonomous Management of Client Load –
 Canvas employers by various means, for example reverse marketing, cold calling, telephone
and internet. Liaising with clients and employers (if appropriate) onsite and/or offsite, as
required
 Providing quality leads for Employment Options clients
 Completing and lodging appropriate documentation as required.
Provision of a quality professional service to all clients–
Job Search
 Undertaking individual job search activities with or on behalf of clients using various methods,
for example reverse marketing, internet and newspaper ads, or cold canvassing
 Supporting clients to job search and market themselves independently and effectively
 Training clients (one on one or in small groups) to increase their job search skills and
techniques.
Job Placement
 Ensuring clients are placed into appropriately remunerated positions with working conditions
comparable to that of the general workforce
 Assisting clients to successfully establish themselves in their new role once work is found
 Ensuring clients are aware of their working conditions, and that their rights and
responsibilities in employment are upheld
 Assisting employers and co-workers to understand the work related implications of the
person’s disability
 Assisting clients to investigate self-employment opportunities and establish their own
businesses
 Assessing workplaces and work practices for physical accessibility, and recommending and
implementing appropriate workplace modifications if required
 Undertaking Workplace Health & Safety risk assessments, developing task analyses and job
descriptions and providing on-site training for new workers as required.
Working Cohesively in Team Environment to Achieve Client Goals–
 Working effectively with others to accomplish team and organizational goals.
Version: 1
Issued Date: 11102012
Document No: 101889
Printed copies are uncontrolled.
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Meeting Reporting and Documentation Requirements of the Service –
 Completing appropriate documentation e.g. Client Job Details Handover Form, EPP as
required
Workplace Health and Safety–
 Stop any unsafe work practice(s) that will put yourself or others at risk
 Report hazards and/or incidents in accordance with Spinal Injuries Association policies and
procedures.
Quality Management System –
 Follow and adhere to all Spinal Injuries Association Policy and Procedures
 Participate and contribute to compliance of the Association in accordance with obligations
under the ISO 9001:2008 Quality Management System and other relevant quality standards
and legislation.
Other Responsibilities–
 As directed by management.
Academic and trades qualifications
Essential
Desirable
Work experience and skills
Essential
 Willing to cold canvas employers
with the intention of obtaining
employment for Employment
Options clients.
Desirable


Previous experience working with
disadvantaged people.
Previous experience working
within a quality framework.
Personal qualities and behavioural traits
Essential
Desirable
 Meet successful criminal history
screening / police check
requirements
 Able to work autonomously.
 Proven ability to work
collaboratively with individuals
towards a common goal
 Highly motivated with the ability
to set and achieve goals
 A willingness to take ownership,
be accountable and continually
be proactive
 Ability to communicate at all
levels.
Version: 1
Issued Date: 11102012
Document No: 101889
Printed copies are uncontrolled.
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* Refer to Appendix 1 for list of Competencies
Relationships
With
1. Manager – Employment Options
2. Clients
3. Employment Options Staff
Purpose
Accept leadership, direction and
supervision in areas relating to
Employment Options
Communicate with and provide support
Communicative with and provide support
Delegation of authorities
Area of responsibility
Quality Improvement Request (QIR)
Workplace Health and Safety
Authority delegated
Raise QIR’s for any corrective or
preventive action in accordance with the
Spinal Injuries Association Continuous
Improvement procedure
Stop any unsafe work practice(s) that will
put yourself or others at risk
Employee Signature__________________________________________Date________________
Manager/HR Signature________________________________________Date________________
Version: 1
Issued Date: 11102012
Document No: 101889
Printed copies are uncontrolled.
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APPENDIX 1 – COMPETENCIES
The Association continually strives to achieve our United Goals of building better, broader and more valuable client
relationships within a strong risk management framework. Client focus should be paramount in everything we do. The
competencies below illustrate how we all need to behave in order to meet these important goals.
Our United Goals to build better, broader and more valuable client relationships by delivering innovative
solutions that lead the following target segments:






Grow a sustainable and profitable business
Increase valuable clients in our target markets
Broaden our relationships
Deliver a great client experience
Understand and manage risk for ourselves and our clients
Be an employer of choice
Cluster
Competency Title
Competency Definition
People
1. Leadership,
Empowerment and
Accountability
Leads by example and sets clear direction and goals for individuals and teams;
empowers and develops people to achieve goals by providing the appropriate
level of accountability, constructive feedback and ongoing coaching; recognises
the performance of others and takes responsibility for own behaviour.
Understands the behaviour, needs and concerns of others and uses this to
work effectively with people across boundaries in the business; builds
collaborative relationships with internal and external clients and stakeholders.
Listens to others and conveys information clearly, accurately, logically and
concisely, both orally and in writing.
Affects the opinions and decisions of others; positively influences individuals or
groups to commit to a course of action.
Gathers information from diverse sources, interprets data, diagnoses problems
and develops pragmatic and commercial solutions; assesses and manages risk
for the business and clients.
Generates new ideas and business; takes advantage of opportunities
presented, keeps abreast of new developments and implements improvements.
Develops long term visions and strategies aligned to the team’s/Association
goals and external trends and opportunities; considers the broader impact of
decisions.
Directs energy, stamina and commitment into the execution of challenging
activities and goals.
Perseveres when faced with resistance; overcomes obstacles and maintains a
positive attitude and stable performance under pressure.
Adapts approach in light of shifting priorities, different work environments or
changing conditions.
Plans and prioritises workload; allocates tasks, manages time and tracks and
reviews progress.
Sets high quality standards; focus on the required detail and follows procedures
and policies.
Shared commitment to a positive pursuit of safety, driven by active involvement
in identifying hazards and controlling risks standards; focuses on ‘duty of care’
and follows procedures and policies.
2. Collaboration and
Relationship Building
3. Communication
Thinking
4. Persuasion and
Influence
5. Analysis and
Problem Solving
6. Innovation
7. Strategic Thinking
Drive
8. Achievement
Drive
9. Tenacity
10. Flexibility
Delivery
11. Planning
12.Quality
13. OHS Compliance
and enforcement
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14. Decision Making
15. Specialist
Knowledge
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Issued Date: 11102012
Document No: 101889
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Makes sound decisions in a timely manner; stands firmly by decisions in the
face of opposition but adjusts viewpoint in light of new information if
appropriate.
Displays in depth technical knowledge in a particular field and demonstrates a
commitment to keeping this up to date; ensures this knowledge is used to add
value for the Association and clients.
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