48818_COVERS.rev 20/4/05 4:56 pm Page 1 www.orient-express.com HOTEL CIPRIANI Venice, Italy PALAZZO VENDRAMIN Venice, Italy HOTEL SPLENDIDO Portofino, Italy VILLA SAN MICHELE Florence, Italy CAPANNELLE Tuscany, Italy HOTEL CARUSO Ravello, Italy HOTEL RITZ Madrid, Spain LA RESIDENCIA Deià, Mallorca, Spain LAPA PALACE Lisbon, Portugal REID'S PALACE HOTEL Madeira, Portugal HÔTEL DE LA CITÉ Carcassonne, France GRAND HOTEL EUROPE St Petersburg, Russia HARRY’S BAR London, England LE MANOIR AUX QUAT’SAISONS Chef-Proprietor Raymond Blanc Oxfordshire, England ‘21’ CLUB New York, New York INN AT PERRY CABIN St Michaels, Maryland KESWICK HALL Charlottesville,Virginia WINDSOR COURT HOTEL New Orleans, Louisiana CHARLESTON PLACE Charleston, South Carolina EL ENCANTO Santa Barbara, California MAROMA RESORT AND SPA Riviera Maya, Mexico LA SAMANNA St Martin, French West Indies MOUNT NELSON HOTEL Cape Town, South Africa THE WESTCLIFF Johannesburg, South Africa ORIENT-EXPRESS SAFARIS Eagle Island Camp, Botswana ORIENT-EXPRESS SAFARIS Khwai River Lodge Botswana ORIENT-EXPRESS SAFARIS Savute Elephant Camp Botswana THE OBSERVATORY HOTEL Sydney, Australia LILIANFELS BLUE MOUNTAINS Katoomba, New South Wales, Australia PANSEA HOTELS & RESORTS Siem Reap, Bali, Koh Samui, Luang Prabang,Yangon, Southeast Asia COPACABANA PALACE Rio de Janeiro, Brazil LA CABAÑA Buenos Aires, Argentina MIRAFLORES PARK HOTEL Lima, Peru HOTEL MONASTERIO Cuzco, Peru MACHU PICCHU SANCTUARY LODGE Machu Picchu, Peru BORA BORA LAGOON RESORT & SPA Bora Bora, French Polynesia PERURAIL Peru VENICE SIMPLON-ORIENT-EXPRESS London, Paris,Venice BRITISH PULLMAN South of England NORTHERN BELLE North of England THE ROYAL SCOTSMAN Scotland EASTERN & ORIENTAL EXPRESS Southeast Asia ROAD TO MANDALAY Irrawaddy River, Burma (Myanmar) AFLOAT IN FRANCE France 3470-AR-04 HOTEL SPLENDIDO MARE Portofino, Italy Orient-Express Hotels Ltd. Annual Report 2004 Orient-Express Hotels Ltd. Orient-Express Hotels Ltd. 2004 A NNUAL R EPORT COVERS.rev 21/4/05 3:35 pm Page 2 Reservation information Afloat in France Burgundy and Languedoc, France U.K. telephone: +44 20 7960 0500 Fax: +44 20 7805 5908 U.S. telephone: +1 401 351 7518 Fax: +1 401 351 7220 Bora Bora Lagoon Resort & Spa Tahiti, French Polynesia Telephone: +689 60 40 00 Fax: +689 60 40 03 British Pullman South of England U.K. telephone: +44 20 7960 0500 Fax: +44 20 7805 5908 U.S. telephone: +1 401 351 7518 Fax: +1 401 351 7220 Copacabana Palace Rio de Janeiro, Brazil Telephone: +55 21 2548 7070 Fax: +55 21 2235 7330 La Résidence Phou Vao Luang Prabang, Laos Telephone: +856 71 21 2194 Fax: +856 71 21 2534 The Governor’s Residence Yangon, Myanmar Telephone: +951 229 860 Fax: +95 1 228 260 Eastern & Oriental Express Southeast Asia U.K. telephone: +44 20 7960 0500 Fax: +44 20 7805 5908 U.S. telephone: +1 401 351 7518 Fax: +1 401 351 7220 La Residencia Deià, Mallorca, Spain Telephone: +34 971 63 90 11 Fax: +34 971 63 93 70 The Inn at Perry Cabin St Michaels, Maryland Telephone: +1 410 745 2200 Fax: +1 410 745 3348 La Samanna St Martin, French West Indies Telephone: +590 590 87 6400 Fax: +590 590 87 8786 The Observatory Hotel Sydney, Australia Telephone: +61 2 9256 2222 Fax: +61 2 9256 2233 Le Manoir aux Quat’Saisons Oxfordshire, England Telephone: +44 1844 278881 Fax: +44 1844 278847 The Orient-Express Gift Collection London, England Telephone: +44 20 7805 5019 Fax: +44 20 7805 5909 Lilianfels Blue Mountains Katoomba, Australia Telephone: +61 2 4780 1200 Fax: +61 2 4780 1300 The Royal Scotsman Edinburgh, Scotland U.K. telephone: +44 131 555 1344 Fax: +44 131 555 1345 U.S. telephone: +1 800 922 8625 Hotel Caruso Ravello, Italy Telephone: +39 0185 267898 Fax: +39 0185 267899 2 16 Chief Financial Officer’s report 3 Financial highlights 18 Awards received in 2004 4 Directors and management team 19 Financial review 6 Chairman’s message 44 Shareholder and investor information 8 President’s overview of performance 45 Reservation information Above: Afloat in France operates five pénichehôtels – luxuriously-converted canal boats – which travel through exceptional landscapes in Languedoc, Burgundy and Provence. Arguably the most relaxed and sybaritic way of experiencing the French countryside, these lavishly equipped craft link great cities with remote villages, traveling past forests, fields and world-renowned vineyards. Guests enjoy the services of a full crew on board, who serve exceptional regional cuisine and arrange visits to local sights. Lapa Palace Lisbon, Portugal Telephone: +351 21 394 9494 Fax: +351 21 395 0665 Reid’s Palace Funchal, Madeira, Portugal Telephone: +351 291 71 7171 Fax: +351 291 71 7177 La Résidence d’Angkor Siem Reap, Cambodia Telephone: +855 63 963 390 Fax: +855 63 963 391 Harry’s Bar London, England (A private club) Company profile La Cabaña Buenos Aires, Argentina Telephone and fax: +54 11 4814 0001 PeruRail Hiram Bingham train, Cuzco-Machu Picchu Telephone: +51 84 238 722 Fax: +51 84 221 114 Charleston Place Charleston, South Carolina Telephone: +1 843 722 4900 Fax: +1 843 722 0728 Grand Hotel Europe St Petersburg, Russia Telephone: +7 812 329 6000 Fax: +7 812 329 6001 3 Keswick Hall Charlottesville,Virginia Telephone: +1 434 979 3440 Fax: +1 434 977 4171 Orient-Express Safaris Eagle Island Camp, Khwai River Lodge, Savute Elephant Camp Botswana, Southern Africa Telephone: +27 11 274 1800 Fax: +27 11 481 6065 Road To Mandalay Mandalay, Myanmar U.K. telephone: +44 20 7960 0500 Fax: +44 20 7805 5908 U.S. telephone: +1 401 351 7518 Fax: +1 401 351 7220 El Encanto Hotel & Garden Villas Santa Barbara, California Currently under development. Contents Jimbaran Puri Bali Bali, Indonesia Telephone: +62 361 701 605 Fax: +62 361 701 320 Machu Picchu Sanctuary Lodge Machu Picchu, Peru Telephone: +51 84 21 1038 Fax: +51 84 21 1053 Hotel Cipriani and Palazzo Vendramin Venice, Italy Telephone: +39 0 41 520 7744 Fax: +39 0 41 520 3930 Maroma Resort and Spa Riviera Maya, Mexico Telephone: +52 998 872 8200 Fax: +52 998 872 8220 Hôtel de la Cité Carcassonne, France Telephone: +33 468 71 98 71 Fax: +33 468 71 50 15 Miraflores Park Hotel Lima, Peru Telephone: +51 1 242 3000 Fax: +51 1 242 3393 Hotel Monasterio Cuzco, Peru Telephone: +51 84 24 1777 Fax: +51 84 24 6983 Mount Nelson Hotel Cape Town, South Africa Telephone: +27 21 483 1000 Fax: +27 21 483 1782 Hotel Ritz Madrid, Spain Telephone: +34 91 701 67 67 Fax: +34 91 701 67 76 Napasai Koh Samui,Thailand Telephone: +66 77 42 92 00 Fax: +66 77 42 92 01 Hotel Splendido and Splendido Mare Portofino, Italy Telephone: +39 0185 267 800 Fax: +39 0185 267 804 Northern Belle U.K. U.K. telephone: +44 20 7690 0500 Fax: +44 20 7805 5908 U.S. telephone: +1 401 351 7518 Fax: +1 401 351 7220 www.orient-express.com The Westcliff Johannesburg, South Africa Telephone: +27 11 646 2400 Fax: +27 11 646 3500 ‘21’ Club New York, New York Telephone: +1 212 582 7200 Fax: +1 212 581 7138 Ubud Hanging Gardens Bali, Indonesia Telephone: +62 361 701 605 Fax: +62 361 701 320 Venice Simplon-Orient-Express London-Paris-Venice U.K. telephone: +44 20 7960 0500 Fax: +44 20 7805 5908 U.S. telephone: +1 401 351 7518 Fax: +1 401 351 7220 Villa San Michele Florence, Italy Telephone: +39 0 55 567 8200 Fax: +39 0 55 567 8250 Windsor Court Hotel New Orleans, Louisiana Telephone: +1 504 523 6000 Fax: +1 504 596 4513 ORIENT-EXPRESS HOTELS LTD. 45 48818_p3_7.qxd.rev2 20/4/05 3:11 pm Page 3 Orient-Express Hotels Ltd. Orient-Express Hotels owns or part-owns, and mostly manages, 49 leisure properties in 25 countries.Thirty-eight are hotels ranging across five continents, from the Hotel Cipriani in Venice to the Mount Nelson in Cape Town, the Copacabana Palace in Rio de Janeiro, the Observatory in Sydney, and Charleston Place in Charleston, S.C. Restaurants include ‘21’ Club in New York, Le Manoir aux Quat’Saisons in Oxfordshire, England, La Cabaña in Buenos Aires and Harry’s Bar (a private club) in London. Six tourist trains include the legendary Venice Simplon-Orient-Express in Europe and the Eastern & Oriental Express in Asia.The company also part-owns and manages PeruRail in Peru, which operates the Cuzco-Machu Picchu train service used by nearly every tourist to Peru (there are no roads to the famous Inca ruins and otherwise it is a four-day hike). The m.v. Road To Mandalay provides luxury cruises on the Irrawaddy River in Myanmar. The company started in 1976 as the leisure division of Sea Containers Ltd. and was later incorporated as Orient-Express Hotels Ltd., a Bermuda company. Orient-Express Hotels was floated on the New York Stock Exchange in August, 2000. Sea Containers presently owns 25% of the company and plans to sell its remaining shares in due course. Orient-Express Hotels seeks out unique properties which have expansion potential. It owns or part-owns its properties because it believes that equity returns are greater than simply management fee income. Increases in property values allow the company to increase funding against those assets and thus fuel expansion.The unique nature of the assets insulates against competition and therefore allows greater pricing flexibility. The company avoids the use of a chain brand.Thus, none of its properties are branded “Orient-Express” (except the train and safari camps). Management believes that discriminating travelers will choose an individual property of fame in priority to a chain brand. In the few locations where the company competes with de luxe brand chains (Venice, Lisbon and Rio de Janeiro are examples) it achieves up to 40% higher average rates than the chain brand hotels. Financial highlights Revenue (1) (2) EBITDA Front cover: Orient-Express Hotels recently welcomed the Grand Hotel Europe, St Petersburg, to its ever-expanding portfolio. This 130-year-old property is ideally placed for the city’s top cultural attractions. A glamorous, belle-époque building decorated with an impressive collection of more than 200 works of art, it boasts 301 guest rooms and six restaurants serving cuisine ranging from classic European dishes to local specialties at its renowned Caviar Bar. Net earnings (2) Earnings per common share Number of shares (million) (1) (2) (2) 2004 $000 2003 $000 Change % 357,284 315,863 13 79,016 69,130 14 28,222 23,609 20 $0.82 $0.76 8 34.30 31.14 10 See page 42. Includes in 2003 a gain on sale of hotel asset of $4,250,000. ORIENT-EXPRESS HOTELS LTD. 3 48818_p3_7.qxd.rev2 20/4/05 3:14 pm Page 4 Directors From left to right Daniel J. O’Sullivan Senior Vice President – Finance and Chief Financial Officer (retired) of Sea Containers Ltd. John D. Campbell * Senior Counsel (retired) of Appleby Spurling Hunter (attorneys). Mr Campbell was a member of the firm until 1999, and is also a Director of Sea Containers Ltd. James B. Sherwood Chairman of the company. Mr Sherwood is also a Director and President of Sea Containers Ltd. Simon M.C. Sherwood President of the company. Previously Senior Vice President – Leisure of Sea Containers Ltd. (1997-2000) and was originally appointed Vice President in 1991, prior to which he was Manager, Strategic Consulting of Boston Consulting Group (1986-1990). Georg R. Rafael Managing Director of Rafael Group S.A.M. Previously Vice Chairman – Executive Committee of Mandarin Oriental Hotels (2000-2002). Managing Director and founder of Rafael Hotels (1986-2000) and Joint Managing Director of Regent International Hotels (1972-1986). J. Robert Lovejoy * Senior Managing Director of Ripplewood Holdings LLC (a private equity investment firm). Prior to joining Ripplewood, Mr Lovejoy was Managing Director of Lazard Frères & Co. LLC and a General Partner of the predecessor partnership for over 15 years. James B. Hurlock * Partner (retired) of White & Case LLP (attorneys). Mr Hurlock was Chairman of the Management Committee of White & Case LLP (1980-2000), overseeing the firm’s worldwide operations. *Member of the Audit Committee 4 48818_p3_7.qxd.rev2 20/4/05 3:15 pm Page 5 Management team Back row from left to right Paul White Vice President – Hotels, Africa, Australia and South America. Previously a manager of the company working on hotel financial and operational matters, having joined from Forte Hotels in 1991. James G. Struthers Vice President – Finance and Chief Financial Officer. Joined the company in 2000. Previously Finance Director of Eurostar UK Ltd. (1997-1999). Worked with Sea Containers Ltd. as Controller (1991-1996), having qualified as a chartered accountant with KPMG in 1986. David C.Williams Vice President – Sales & Marketing. Joined the company in 1981 and served as Commercial Director responsible for strategic marketing developments and business initiatives in the Americas, Europe and AsiaPacific. Previously with Carlson Marketing Group. Dean P. Andrews Vice President – Hotels, North America. Joined the company in 1997, having been previously with Omni Hotels (1981-1997) working in new hotel development and financial and asset management. Nicholas R.Varian Vice President – Trains and Cruises. Joined Orient-Express Hotels in 1985 from P&O Steam Navigation Company and became Vice President responsible for train and cruise activities in 1989. Roger V. Collins Vice President – Technical Services. An engineer his entire career, he has worked in the hotel industry since 1979 with Grand Metropolitan Hotels, Courage Inns and Taverns, and Trusthouse Forte Hotels, joining Orient-Express Hotels in 1991. Edwin S. Hetherington Secretary. Also Vice President, General Counsel and Secretary of Sea Containers Ltd., having joined Orient-Express Hotels in 1980. Front row seated Adrian D. Constant Vice President – Hotels, Europe. Joined the company from Le Meridien Hotels in 2001, where he had responsibility for the development of its hotels in South America. He has also managed hotels in the Algarve, Malta, London and Madrid. Pippa Isbell Vice President – Public Relations. Joined the company in 1998 after selling the public relations consultancy she founded in 1987, which had clients such as Inter-Continental Hotels, Forte, Hilton International, Jarvis Hotels, and Millennium and Copthorne. Natale Rusconi Vice President. Appointed Managing Director of Hotel Cipriani, Venice, in 1977 and responsible for making Hotel Cipriani one of the world’s top luxury hotels. Previously at the Savoy Hotel and with CIGA Hotels. ORIENT-EXPRESS HOTELS LTD. 5 48818_p3_7.qxd.rev2 20/4/05 3:13 pm Page 6 Chairman’s message April 1, 2005 Dear Shareholder 2004 was a year of excellent earnings growth for your company. Excluding the gain on sale of a hotel in 2003, net earnings in 2004 were 46% higher than in 2003, reaching $28.2 million ($0.82 per common share) on revenue of $357.3 million. Revenue was up 13% from the prior year. This having been said, our net earnings still did not surpass the $40 million of 2000, nor do they take into account the capital investment made since 2000, so there is considerable upside to come. As revenue rises through increased occupancy and higher rates, a greater proportion will fall to the bottom line. This is one of the reasons why a 13% revenue gain translated into a 46% net earnings increase in 2004. Our key financial indicators for 2004 were: a RevPAR of $213 vs. $184 in 2003, an increase of 16%; EBITDA was $79 million vs. $65 million (excluding gain on sale of a hotel); long-term debt (excluding the current portion) to equity ratio was 1:1 with current assets equalling current liabilities; year-end cash and undrawn credit facilities were $98 million compared with $149 million at the end of 2003. The company made a number of new investments in 2004 plus the major investment in the Grand Hotel Europe in St Petersburg, Russia in February, 2005. In addition, it invested $65 million in existing properties. Because of the cash expended in connection with these transactions, it was deemed prudent to enlarge the capital base in March, 2005 by selling 5.05 million class A common shares at $25.54 per share. This should give the company the freedom to make further attractive acquisitions and capital improvements in coming years, while maintaining balance in the company’s key financial ratios. In addition to the Grand Hotel Europe investment in early 2005, the company in 2004 committed $8 million through a convertible loan to the Pansea group in Southeast Asia (EBITDA of Pansea doubled in 2004 over 2003 to $2.4 million), we acquired El Encanto in Santa Barbara, California in November, 2004 for $26 million and we bought a 50% interest in Afloat in France in May, 2004 for $3 million (with an option to acquire the other 50%). All these acquisitions fit the company’s strategy of only investing in unique properties. The list of investments in existing properties is too long to recite here, but needless to say, we believe it will convert quickly into increased profitability. Our diversity of investment by region and product (hotels, restaurants and tourist trains) has served us well. While European hotel earnings in 2004 were flat due to the strength of the euro and British pound, earnings from tourist trains soared and made Europe as a whole significantly more profitable in 2004 than in 2003. All other regions outperformed 2003 in 2004 but in making this comparison EBITDA ($ millions) EBITDA Total $ millions 2004 Owned hotels – Europe 2003 Change % 29.9 32.8 (8.8) North America 15.0 11.1 34.7 Rest of the World 18.1 11.1 63.0 Total owned hotels 63.0 55.0 14.4 Management and part-ownership interests 14.9 13.5 10.4 3.9 2.6 49.5 81.8 71.1 14.9 Restaurants Total hotels and restaurants 13.0 6.0 118.2 Central overheads (15.8) (12.2) (29.2) Total EBITDA 79.0 69.1 Trains and cruises Gain on sale of Quinta do Lago – 79.0 4.3 69.1* 14.3 2003 * Figures in 2003 include $4.25 million from gain on sale of the Hotel Quinta do Lago in November 2003. 6 we need to take into account the SARS epidemic and the Iraq war in 2003 which both affected travel. We are particularly pleased with our investments in Latin America. Travel to Peru, Brazil, Argentina and Mexico where we have properties, has increased not only from the US but from Europe and by nationals living in Latin America. We are currently looking at three hotel acquisitions in Latin America but it is too early to say whether any will come to fruition. Our luxury tourist train, the Hiram Bingham, introduced in 2004 on the CuzcoMachu Picchu route in Peru, has proven very popular. Our plan to convert the Lake Titicaca steamer ss. Ollanta into an overnight cruise ship has been abandoned as the cost of conversion proved to be too high, so the vessel will be retained in its present state for day excursions. We own a property in the Colca Canyon in Peru which is earmarked for development into a hotel when access 2004 Above:The Casanova Spa at Hotel Cipriani overlooks beautiful gardens where vines named after the legendary seducer are planted. Managed by Babor, the spa is an elegant retreat enhanced by locally made features such as Murano glass chandeliers. 48818_p3_7.qxd.rev2 20/4/05 3:14 pm Page 7 problems can be resolved. This spectacular valley is the home of the condor, the largest bird in the world. In North America, the focus of our attention is our residential village development at La Samanna in St Martin, addition of rooms at Maroma Resort and Spa on the Riviera Maya in Mexico, construction of an annex for conferences and banqueting at the Windsor Court in New Orleans and renovation of El Encanto in Santa Barbara, California. In Europe, the restoration of the Hotel Caruso in Ravello, Italy is well advanced and the hotel will reopen this summer. The Grand Hotel Europe in St Petersburg is in excellent physical condition but we will want to redecorate the property. No significant investment is required in 2005 in our South Pacific hotels following completion of improvements to Bora Bora Lagoon Resort & Spa and Lilianfels. In Asia, Pansea will be opening the Ubud Hanging Gardens Hotel in Bali in July and is currently completing a renovation of its Jimbaran Puri beach hotel also in Bali. We are acquiring a 50% interest in the Royal Scotsman tourist train in April, 2005 for $2.7 million and have an option to acquire the other 50%. We continue to follow two policies that differentiate us from many of our competitors. We do not manage properties unless we hold an equity interest, usually 50% or more, in them. We do this for two reasons. First, we want to realize the benefit of increasing property values and secondly we want to decide on physical improvements. When management and ownership are divorced the two interests are not always in alignment. Second, we do not brand our properties “Orient-Express” but instead promote them under their individual names which we believe adds value through exclusiveness and rate setting. We do, however, centrally market the properties through the Orient-Express Hotels,Trains & Cruises trade name. Our largest shareholder, Sea Containers Ltd., has recently sold down part of its holding in conjunction with our primary share issue, and now owns 25% of Orient-Express Hotels. Sea Containers has indicated that its intention is to exit entirely its investment in Orient-Express Hotels in due course. Our results for 2004 were achieved through the hard work of our 5,500 staff in 25 countries. In recognition of his formative role in the company, Dr Natale Rusconi, Above: Planet at the Mount Nelson Hotel is Cape Town’s most elegant new bar. Guests sip champagne at an onyx, underlit bar and relax on leather banquettes beneath a fiber optic Milky Way and a mobile of the solar system. General Manager of the Hotel Cipriani in Venice (our first hotel) and the person who introduced me to the hotel business, was made a Vice President in 2004. David C Williams was promoted to Vice President – Sales and Marketing during the year. Barring unforeseen events, 2005 and 2006 appear to be very promising for your company. Sincerely, James B. Sherwood Chairman & Founder ORIENT-EXPRESS HOTELS LTD. 7 48818_p8_19.rev2 20/4/05 3:21 pm Page 8 President’s overview of performance Hotels: Europe Same store RevPAR in local currency was up 2% allowing us no more than to hold ground against inflation. As a result EBITDA on a same store basis was flat at about $30 million (the 2003 results include over $3 million of EBITDA from the Hotel Quinta do Lago generated during the year prior to its sale). Given the difficult trading conditions at many of our hotels we are quite pleased with this performance. The strength of the euro, up another 11% over the year, continues to be a challenge and has reduced the percentage of U.S. guests to about 25%, well down from historic levels. Our U.S. bookings showed some growth in 2004 but there is unlikely to be a major recovery with the dollar so weak. Our most exciting development is that in February 2005 we acquired the majority interest in the Grand Hotel Europe, St Petersburg (301 keys) – the residual 6% continues to be owned by the City of St Petersburg. This is Russia’s most famous hotel and recently celebrated its 130th birthday. It is located in the heart of the city on Nevsky Prospekt attracting both tourists and business travelers. In 2004 it generated EBITDA of about $17 million and our investment was made at an EBITDA multiple of about six, so this investment will immediately add to the company’s earnings. In addition it should help us build Russian outbound business for our other properties. Italy Work is well advanced at the Hotel Caruso in Ravello and the property should open in a few months’ time for the high season. The hotel really will be stunning with magnificent views out over the Amalfi coast and a spectacular pool set in historic gardens. The design includes a large number of suites, as these are so popular (and profitable) at our other Italian hotels. This project has taken many years to complete due to the strict development regulations in the area. These limitations make it difficult for anybody to add new hotels so over the next few years we are confident our investment in the Caruso will generate very attractive returns. At the Hotel Cipriani and Palazzo Vendramin (104 keys) EBITDA increased 8 another $0.5 million in spite of the strong euro acting as a deterrent to U.S. guests. We continue to invest in improvements at the hotel. The new spa has been well received and this last winter we have enhanced many rooms by adding balconies and we have created the Dogaressa suite with views over St Mark’s Square. The Hotel Splendido and Splendido Mare (81 keys) fully justified our investments of last winter with RevPAR up 15% in euros (26% in dollars) and EBITDA growing by $1 million. The Villa San Michele (45 keys) had a tougher year and we had to show more flexibility with rates than in the past but EBITDA held at $2.9 million similar to the result in 2003. With so much going on at the Caruso and Cipriani we are not planning any major changes this year at our other Italian hotels. Spain The Hotel Ritz (167 keys) showed good progress, increasing its market penetration and revenue share in Madrid. However this was more than offset by a generally weak market that also suffered in the aftermath of the terrorist bomb attacks in the city. We have lifted service standards at the hotel and are Above: The newly designed Medieval Room at Hôtel de la Cité embodies all the history and magic of the ancient citadel of Carcassonne. With its rich wood paneling, hand-carved canopy bed and crackling log fire, it takes visitors back to the days when knights in armour rode through the fortress town. This spectacular guest room is just one of the hotel’s many memorable accommodations, which include suites with private terraces overlooking the French countryside. now starting to make physical improvements. The lobby and reception area have been refurbished and major works should start on the rooms this summer. Our new suites at La Residencia (59 keys) in Mallorca have been a great success with the hotel’s average room rate going up 11% in euros (22% in dollars). This underlines the value of our permits to add up to 20 additional suites. This winter we worked on the central guest areas making improvements to the lounges and adding a new elevator to improve access to the main pool. Portugal Portugal had another difficult year with occupancy and EBITDA down at both our 48818_p8_19.rev2 20/4/05 3:22 pm Page 9 Grand Hotel Europe Harry’s Bar Le Manoir aux Quat’Saisons hotels. International demand has been affected by the strong euro and domestic demand is lackluster due to a local recession. We hope that we are seeing the bottom of the cycle and are beginning to see bookings pick up. Madeira has suffered as a destination and we saw a decline in demand at Reid’s Palace (164 keys) particularly from U.K. tour operators. Even in these hard times the hotel continues to generate 8% EBITDA return on investment with, of course, a much higher return on our equity. To compete better as a destination Madeira needs improved access and we are doing what we can to encourage the authorities to attract one of the low-cost European airlines to provide a service from the U.K. The Lapa Palace (109 keys) in Lisbon also had a challenging 2004 but demand is starting to pick up and we recently received confirmation that two low-cost airlines will offer a U.K.-Lisbon service from July 2005. Our hotel stands head and shoulders above the competition and should do very well once general demand for Lisbon recovers. Other European hotels At Le Manoir aux Quat’Saisons (32 keys) , the famed chef Raymond Blanc has great plans for 2005 as it is the 21st birthday of the hotel. He is creating a new Asian garden to provide fresh ingredients for his menu. He and his team’s energy and creativity should Hotel Splendido and Hotel Splendido Mare Hôtel de la Cité Lapa Palace Hotel Hotel Cipriani and Palazzo Vendramin Hotel Ritz Villa San Michele Reid’s Palace Hotel Hotel Caruso La Residencia continue to stimulate new demand and their effort was rewarded in 2004 with a number of major honors including Best British Hotel (Condé Nast Traveler, U.S.). The restaurant has received a two-star Michelin rating every year for the last 20 years. Hôtel de la Cité (61 keys) showed a modest improvement in profitability over 2003 helped by a lift in occupancy. During 2004 we refurbished one of the suites in the oldest part of the building to reflect its medieval heritage. We also added terraces to three other suites. Owned Hotels: Europe 2004 2003 29.9 32.8 Average daily rate ($) 626 493 Rooms sold (‘000) 108 139 RevPAR ($)* 342 280 346 307 EBITDA ($ millions) Overall – Same store** RevPAR ($) RevPAR change (in U.S.$) RevPAR change (in local currency) +13% +2% * RevPAR = Revenue per available room (the rooms department revenue divided by the number of lettable hotel rooms for each night of operation). ** Comparison of the same units’ operations, e.g. excluding the effect of any acquisitions. Below: Portofino’s best address is the recently restored Presidential Suite at Hotel Splendido, with three generous terraces overlooking lush gardens and the picturesque harbor beyond. The spacious interior is a feast for the eyes, decorated in delicate pastel colors that complement the dramatic Mediterranean setting. 9 48818_p8_19.rev2 20/4/05 3:21 pm Page 10 Hotels: North America (including the Caribbean and Mexico) The recovery continued in 2004 for North America with same store RevPAR up 8% and EBITDA up 35%. Demand steadily strengthened through the year and in the fourth quarter same store RevPAR was up 18% with demand (and bookings) strong for 2005. ‘21’ Club The Inn at Perry Cabin Keswick Hall El Encanto Charleston Place U.S.A. In November 2004, we broadened our presence in the U.S. with the acquisition of El Encanto Hotel (88 keys) in Santa Barbara for $26 million. This charming hotel is set above the Mission with views over the coast. The purchase price is less than $300,000 per key and includes rights to add another nine keys and to expand the central public areas. We will close the hotel during the low season to start this work. This is our first property in the area and it should help increase awareness of Orient-Express Hotels in the important west coast markets. EBITDA at the Windsor Court Hotel (324 keys) grew 9% on the back of improved RevPAR and a very effective cost-containment program. The third quarter was affected by Hurricane Ivan, which led to some last minute group cancelations, but the end of the year was particularly strong and this has continued through the early months of 2005. With demand recovering we are pushing ahead with the addition of more meeting space. We also plan to create some club floors and add a spa. Bookings at Charleston Place (442 keys) look strong for 2005, another sign of demand recovery in the U.S. EBITDA was slightly up for 2004 and we expect further improvement in 2005. Our central reservations in Charleston, which handles all our North American properties and supports our international ones, has developed well with total call volume up 29% for 2004 and conversion at 27% versus an industry average of 22%. The new capacity at The Inn at Perry Cabin (81 keys) is starting to generate a return and EBITDA in 2004 was almost 30% up on the prior year. We are adding a 10 Windsor Court La Samanna Maroma Resort and Spa dedicated spa facility as the finishing touch to this property. Keswick Hall (48 keys) also showed good progress with hotel EBITDA up 100% over the prior year (albeit off a low base) and strong interest in golf club memberships and the surrounding real estate lots. The new restaurant “Fossett’s” opened in May 2004 and has been a great success with restaurant revenue for July to December 2004 up 67% over 2003. This new restaurant is also allowing us to take larger group bookings as it has freed up the old restaurant area for banqueting and meetings. Owned Hotels: North America EBITDA ($ millions) Overall – Same store 2004 2003 15.0 11.1 Average daily rate ($) 322 314 Rooms sold (’000) 142 131 RevPAR ($) 217 200 RevPAR ($) 216 200 RevPAR change (in U.S.$) +8% RevPAR change (in local currency) +8% Mexico Property development Maroma Resort and Spa (64 keys) goes from strength to strength. 2004 RevPAR increased 30% over 2003 and EBITDA grew over 70% up to $3.6 million. Margins also improved substantially. The expanded restaurant opened mid-2004 and the magnificent new spa “Kinan” opened towards the end of the year. The Riviera Maya is becoming ever more popular as flights come in from all over the U.S., especially Miami and New York. There is huge demand for our best suites so we plan to add eight super-luxury beachfront ones this year and are also working on plans to develop some villas for private ownership. La Samanna (81 keys) on the island of St Martin in the French West Indies had an excellent 2004 with RevPAR, EBITDA and margins all improving in spite of the weak dollar which increased the hotel’s cost structure (the hotel is in French territory so costs are in euros). Most importantly we attained all of the necessary permits for our first major property development project and broke ground a few months ago. We will develop our land on the Dutch side of the island in two phases with the first, “Cupecoy Village” consisting of 169 condominiums, 60,000sq ft of mixed-use retail 48818_p8_19.rev2 20/4/05 3:20 pm Page 11 and a marina with seven mega-yacht berths. This development will be spread over several years and could generate about $50 million cumulatively in profit on sale of condominiums as well as an ongoing earning stream of about $5 million per annum. It will use just over two thirds of our land parcel on the Dutch side. On the French side we have also broken ground and are building 10 luxury cliff-front villas. This project should be complete in the next two years and generate profit on sale of over $10 million. It uses only a small part of our French-side land and we are already working on designs for a further 20 villas on other parcels. In addition to the profit on sale, there will be ongoing earnings from maintenance/service charges and revenue from renting out the villas when not used by the owners. We look on property development as a growing business for us as it fits well with our company’s image and can make good use of the land bank we have built up over the years. In addition to our projects at La Samanna and Keswick we are working to roll out our development arm at Maroma,The Inn at Perry Cabin and Bora Bora Lagoon Resort & Spa. Above: Positioned on the Californian coast at Santa Barbara, El Encanto Hotel & Garden Villas has long been an exclusive retreat for Hollywood celebrities and other guests in search of peace and serenity. This elegant property comprises clusters of cottages set in gardens planted with rare trees. Orient-Express Hotels is working with the National Trust for Historic Preservation to restore the hotel, and to add five more cottages, a spa and a fitness center. ORIENT-EXPRESS HOTELS LTD. 11 48818_p8_19.rev2 20/4/05 3:23 pm Page 12 Hotels: Rest of the World La Résidence Phou Vao The Governor’s Residence Napasai Miraflores Park Hotel La Résidence d’ Angkor Jimbaran Puri Bali Bora Bora Lagoon Resort & Spa Ubud Hanging Gardens Hotel Monasterio Machu Picchu Sanctuary Lodge Orient-Express Safaris Copacabana Palace Lilianfels Blue Mountains The Westcliff Mount Nelson Hotel The Observatory Hotel La Cabaña 2004 was a much better year as all the properties bounced back from a tough 2003 that was affected by both the Iraq War and SARS. Same store RevPAR increased 18% in local currency (29% in dollars) and this translated into much improved EBITDA (up 63%) and stronger margins. At the time of writing, forward bookings are 17% ahead so 2005 should be another strong year. South America EBITDA at the Copacabana Palace (222 keys) increased to $9.1 million from $6.6 million in 2003 mostly due to improved occupancy due to growing demand from Europe (particularly the U.K. and Germany). The start of 2005 has Owned Hotels: Rest of the World EBITDA ($ millions) Overall – Same store 2004 2003 18.0 11.1 Average daily rate ($) 247 228 Rooms sold (’000) 183 160 RevPAR ($) 136 107 RevPAR ($) 137 106 RevPAR change (in U.S.$) +29% RevPAR change (in local currency) +18% also been very strong and bookings are well ahead for the rest of the year. We have seen a similar pattern in Peru. The Hotel Monasterio (126 keys) and Machu Picchu Sanctuary Lodge (31 keys) combined to generate EBITDA of $6.2 million for our joint venture, up 63% over 2003. The Miraflores Park Hotel (82 keys) in Lima also performed well with RevPAR up 30% over prior year but EBITDA did not greatly increase as we closed the hotel for refurbishment in the fourth quarter. This is now complete and the hotel boasts refurbished rooms, additional elevators, a larger pool and improved restaurant and meeting facilities. As demand to Peru is growing so quickly, it was clearly a good decision to push ahead with these works last year. Southern Africa In South Africa our cost structure has been affected by the strength of the rand versus the dollar. In spite of this all of our businesses in the region have done well. Both the Mount Nelson Hotel (226 keys) in Cape Town and The Westcliff (119 keys) in Johannesburg showed marked improvement in profitability in 2004. Among other improvements, we plan to add a spa to each. Orient-Express Safaris Left: Opening in mid-2005, Ubud Hanging Gardens nestles on a dramatic hillside in the heart of Bali close by the artists’ colony of Ubud. A private funicular will take guests to its 38 individual villas, built in traditional local style, each with its own plunge pool. 12 48818_p8_19.rev2 20/4/05 3:24 pm Page 13 Above: The new infinity swimming pool at Bora Bora Lagoon Resort & Spa is the largest in the lagoon, and enjoys spectacular views of Motu Toopua, a fragment of an ancient volcano. Also new for guests is the opportunity to combine a stay with a six-night cruise aboard a 30-berth yacht, visiting nearby islands. (39 keys) generated EBITDA of $0.2 million in 2004 after suffering a $0.5 million loss in 2003. Bookings are well ahead (again) and we are now offering an air service to the camps from Johannesburg which should make access much easier for our guests. Australasia All of our properties in Australasia showed marked improvement as they recovered in 2004 from the downturn in 2003 (primarily due to SARS). At The Observatory Hotel (96 keys) occupancy recovered to 69% from 56% in 2003 and EBITDA increased by almost 70%. At Lilianfels (85 keys) in the Blue Mountains we finished our refurbishment, adding an outdoor pool and a spa. In the second half of the year the hotel returned immediately to pre-2000 operating levels and bookings are well ahead for 2005. Bora Bora Lagoon Resort & Spa (79 keys) was a major problem in 2003 generating $1.2 million loss at the EBITDA level. The results have turned around in 2004 with RevPAR up over 50% generating EBITDA of $0.5 million for the year. 2005 looks like another year of improvement but longer term we still face challenges as several new hotels are under construction in the area. Asia Our Asian hotel collection is the Pansea group of six properties and our investment during February 2004 looks to have been very well timed as demand has picked up reflecting the recovery of tourism to Southeast Asia. At Jimbaran Puri (41 keys) in Bali, occupancy grew back to 71% in 2004 versus only 47% in 2003. As a result, revenue and EBITDA both increased to more than 2.5 times the prior year level. In Bali we have under construction Ubud Hanging Gardens (38 keys) that will open mid-2005.This beautiful property is located in the mountains and each room has a private pool. Ubud has always been a popular destination and should be the perfect complement to our existing beachfront hotel. The Napasai (55 keys) on Koh Samui, Thailand opened during 2004 so it is early days to judge performance. Fortunately Koh Samui island is on the east side of Thailand so it was unaffected by the tsunami or its aftermath. La Résidence d’Angkor (55 keys) in Siem Reap, La Résidence Phou Vao (34 keys) in Luang Prabang, and The Governor’s Residence (49 keys) in Yangon have all seen substantial gains and Pansea’s total EBITDA has more than doubled over 2003. Our agreement with Pansea includes a convertible loan and the right to buy the company at a future date so we are very encouraged to see the business grow so well. Restaurants Our largest investment in stand-alone restaurants is at ‘21’ Club in New York. 2004 was a much stronger year with revenue up 14% and EBITDA $1.2 million ahead of the prior year. The business climate seems more positive as we enter 2005 and we are getting more demand from the investment banking sector that has always been a mainstay for the restaurant. Our other restaurant investments are much smaller. At La Cabaña in Buenos Aires 2004 was the first full year of operations and the restaurant made a small loss but demand is steadily growing month on month so 2005 should show improvement. Harry’s Bar our joint venture private dining club in London continues to do well. ORIENT-EXPRESS HOTELS LTD. 13 48818_p8_19.rev2 20/4/05 3:29 pm Page 14 Royal Scotsman British Pullman Northern Belle Venice Simplon-Orient-Express Afloat in France Road to Mandalay Eastern & Oriental Express PeruRail Trains and Cruises Our trains and cruises recovered the ground lost in 2003 (due to the Iraq war and SARS) and much more. All of the European trains had an outstanding year and bookings are encouraging for 2005. EBITDA for our flagship train, the Venice Simplon-Orient-Express, was $4.3 million, more than $2 million ahead of 2003. Most of the demand growth came from the U.K., France and Germany. The U.S. and Japan are still below historic levels so there is clear potential for us to generate more business from these markets. The new Budapest route introduced in 2004 was particularly well received. Our Pullman train offers day trips out from London. Bookings poured in and EBITDA increased to $2.2 million versus less than $1 million in the prior year. Even more pleasing was our more recently launched Northern Belle train that primarily serves the northern U.K. markets. EBITDA was 14 $1.8 million ($0.3 million in 2003) so we are generating an excellent return on our $9 million total investment. The Road To Mandalay river cruiser and the Eastern & Oriental Express also bounced back albeit less strongly. 2005 bookings look solid although we did suffer some cancelations following the tsunami last December as some guests combine these trips with holidays at beach resorts that were affected. Our earnings from PeruRail increased dramatically (up almost $3 million) helped by Below: The Hiram Bingham luxury rail service, operated by PeruRail between Cuzco and Machu Picchu, has proved so popular that it has increased its service to run six times a week. The train, which has two dining cars and an open-air observation car, departs from and returns to Cuzco later in the day than other services, allowing guests to explore the sanctuary as the sun goes down. Trains and Cruises EBITDA ($ millions) 2004 2003 Owned European train operations 8.3 3.5 PeruRail 6.4 3.5 Road To Mandalay 0 0.4 Central costs and other (1.7) (1.4) Total 13.0 6.0 the success of our new luxury Hiram Bingham rail service that operates between Cuzco and Machu Picchu. Peru is becoming a very popular destination and we have had to invest in additional rolling stock and an extra locomotive to cope with demand. Based on the strength of these businesses we have invested in two other cruise and train operations during 2004. The first is Afloat in France, which has five luxury canal boats that operate in Burgundy and Provence. Each boat takes between six and 12 guests and several have their own pools. There is an excellent fit with our customer profile and plenty of scope for expansion. We acquired 50% of the business for $3 million and will buy the remaining 50% at a price equivalent to seven times EBITDA in a few years time. We also agreed to acquire The Royal Scotsman luxury train which runs five to 10 day itineraries around Scotland and the north of England. The deal was structured in a similar way to acquire 50% of the business upfront and then the residual at a multiple (in this case about six times) a few years later. This is attractive to us as it allows us to build the business and helps assure that we have not overpaid. 48818_p8_19.rev2 20/4/05 3:25 pm Page 15 The magic of the Scottish Highlands surrounds guests aboard The Royal Scotsman, as it travels through wild countryside and along virgin stretches of coast.The train stops at castles, whiskey distilleries and other places of interest along the way, where guests enjoy special tours in the company of local experts – or even the laird of a private estate. Outlook for 2005 I look back with some satisfaction at the Outlook section of last year’s annual report. It was clear at that time we were likely to see a recovery with much stronger demand “from the second quarter onwards”. As we expected, results have picked up particularly towards the end of the year and 2004 fourth quarter RevPAR was up 12% in local currency (18% in dollars). What we could not foresee was the success we would have in finding exciting new acquisitions to add to our portfolio. The Grand Hotel Europe is a very positive addition as it is a large investment at six times EBITDA so it instantly adds to the bottom line. Our ability to locate and complete this sort of deal is a major strength of the company. Another real positive is the speed with which we have attained the required permits for our first major property development, the villas and condominiums at La Samanna. I expect property developments around the world to become a major generator of profit for the company in the years to come. We look forward to 2005 with high expectations. At the time of writing business is going well, bookings are 7% ahead of last year and we have the added upside from the forthcoming opening of the Caruso hotel in Italy and profits from our recent acquisitions elsewhere. Simon M. C. Sherwood President ORIENT-EXPRESS HOTELS LTD. 15 48818_p8_19.rev2 21/4/05 10:31 am Page 16 Chief Financial Officer’s report EBITDA in 2004 was up 22% to $79 million from $64.9 million (excluding the gain on sale of a hotel in 2003). Depreciation increased by $3.1 million primarily due to acquisitions, capital expenditure and partly the weaker dollar. We continue to enjoy the benefit of a low effective tax rate (16% in 2004) due in large part to the company being incorporated in Bermuda so the flow-through from EBITDA to bottom line earnings is particularly efficient. Net earnings for the year increased by 46% from $19.4 million in 2003 (excluding the gain on sale of a hotel) to $28.2 million. Cash flow from operations improved 60% from $33 million to $53 million. All owned hotels Overall – Same store 2004 2003 Average daily rate ($) 366 340 Rooms sold (’000) 433 430 RevPAR ($) 214 184 RevPAR ($) 213 184 RevPAR change (in U.S.$) 16% RevPAR change (in local currency) 8% During the year, the company invested $35 million in acquisitions, which included the purchase of El Encanto in Santa Barbara ($26 million) and an investment in Afloat in France ($3 million). A further $65 million was spent on capital expenditure to existing properties (including approximately $15 million of maintenance capital expenditure). The major works during the year were the continued renovation of the Hotel Caruso, the addition of rooms and new facilities at Maroma Resort and Spa, a new spa at the Cipriani, completion of the refurbishment of Bora Bora Lagoon Resort & Spa and the addition of new rooms and improved facilities at La Residencia. To fund this program, the company drew down debt of $110 million versus principal repayments of $55 million. After paying dividends of $3 million, net cash flow for the year was a surplus of $5 million, resulting in a cash balance of $86 million at 31 December, 2004. Total debt at year end was $584 million of which $303 million was in euros, $218 million in U.S. dollars and the balance in other currencies. All the debt is senior secured mortgage finance. We find that the unique properties we have in our portfolio are attractive security to the banks allowing them Above: Keswick Hall at Charlottesville,Virginia, has opened “Fossett’s”, a new 70-seat restaurant named for Thomas Jefferson’s cook at his nearby home of Monticello.This is a dining room with a view: floor-to-ceiling windows provide a spectacular panorama of the recently upgraded Arnold Palmer championship golf course and the countryside beyond. Left: Maroma Resort and Spa on the Mexican Riviera has recently added a new, dedicated spa “Kinan” that offers a number of specialized Mexican treatments. 16 48818_p8_19.rev2 20/4/05 3:26 pm Page 17 to offer us very competitive rates and terms. Our average cost of debt was 4.1% at December 31, 2004. The company has been very active so far in 2005. On February 8 we added the Grand Hotel Europe in St Petersburg to our collection of hotels. This will result in a total investment of around $125 million once our program of refurbishment and investment is complete. $65 million of finance has been provided by a syndicate of banks led by the International Finance Corporation, a subsidiary of the World Bank, which has extensive lending experience in Russia. We have also made much progress with our property development on St Martin and have obtained attractive finance. The terms of this financing is such that the company will provide its equity participation by way of the land and not cash. The loan will be repaid as stage payments are received from the purchasers of condominiums and villas with a proportion of these proceeds going to the bank and the balance to the company. This should further enhance the cash flow return of the project. With all of this activity in the last 12 months (particularly the Grand Hotel Europe) and other acquisitions and investments that we have under consideration, we decided to raise additional funds through the sale of equity. In March 2005 the company sold 5.05 million shares at $25.54 per share. Sea Containers (our largest shareholder) also took the opportunity to sell 4.5 million shares reducing its shareholding from 42% down to 25%. This has helped alleviate any perceived overhang related to its position and has also greatly increased the company’s free float (excluding Sea Containers’ shareholding) from 20 million shares to 30 million shares. James G. Struthers Vice President – Finance and Chief Financial Officer ORIENT-EXPRESS HOTELS LTD. 17 48818_p8_19.rev2 20/4/05 1:37 pm Page 18 A selection of awards received in 2004 Hotel Cipriani The Inn at Perry Cabin • Gold List Condé Nast Traveler (U.S.) • 6th Best City Hotel in Europe Departures magazine (U.S.) • Best Hotel in Venice Andrew Harper’s Hideaway Report (U.S.) • 5th Best European Hotel Condé Nast Traveller (U.K.) • Included in the 500 Ultimate Guide – The Greatest Hotels in The World Travel & Leisure (U.S.) • Gold List Condé Nast Traveler (U.S.) • 18th Best U.S. Resort Hideaway Andrew Harper’s Hideaway Report (U.S.) Keswick Hall Villa San Michele • Gold List Condé Nast Traveler (U.S.) • 11th Best International Resort Hideaway Andrew Harper’s Hideaway Report (U.S.) • 25th Best European Hotel Condé Nast Traveller (U.K.) Hotel Splendido • Gold List Condé Nast Traveler (U.S.) • 6th Best International Resort Hotel Andrew Harper’s Hideaway Report (U.S.) • 7th Best European Hotel Condé Nast Traveller (U.K.) Hôtel de la Cité • 500 Ultimate Guide – The Greatest Hotels in The World Travel & Leisure (U.S.) • Gold List Condé Nast Traveler (U.S.) • Retained one Michelin Star for the third consecutive year Michelin Guide • Gold List Condé Nast Traveler (U.S.) • 23rd Best Boutique Hotel in U.S.A. & Canada Departures magazine (U.S.) Charleston Place • Gold List Condé Nast Traveler (U.S.) • 4th Top U.S. and Canada Destination Travel and Leisure (U.S.) • Gold Key Award 2004 for Excellence in Hospitality Design (U.S.) • Top City Hotel Spa in the U.S.A. and Canada – The Spa at Charleston Place Travel & Leisure (U.S.) • One of the top 100 travel experiences in the world – highest score ever in the 17-year history of the award Condé Nast Traveler (U.S.) • Preferred Hotel Partner Diners Club Magazine (Germany) Maroma Resort and Spa Lapa Palace • Top Restaurant in Lisbon – Ristorante Hotel Cipriani Zagat Guide (U.S.) • Gold List Condé Nast Traveler (U.S.) • Top Hotel in Lisbon Andrew Harper’s Hideaway Report (U.S.) • 18th Best European Hotel Condé Nast Traveller (U.K.) Reid’s Palace • Gold List Condé Nast Traveler (U.S.) • Gold List Condé Nast Traveler (U.S.) • Mexico’s Leading Spa Resort World Travel Awards • 3rd Best Central American Hotel Condé Nast Traveler (U.S.) La Samanna • Included in the 500 Ultimate Guide to the Greatest Hotels in The World Travel & Leisure (U.S.) • Top Hotel in the Atlantic & Caribbean Departures magazine (U.S.) Hotel Ritz, Madrid • Gold List Condé Nast Traveler (U.S.) • 16th Best City Hotel in Europe Departures magazine (U.S.) • Best Hotel in Madrid Global Finance (U.S.) • Top Hotel in Madrid Andrew Harper’s Hideaway Report (U.S.) • Spain’s Leading Hotel World Travel Awards La Residencia • 11th Best Beach Hotel in Europe Departures magazine (U.S.) Copacabana Palace • Gold List Condé Nast Traveler (U.S.) • 4th Best Hotel in Mexico, Central and South America Departures magazine (U.S.) • South America’s Leading hotel World Travel Awards • 18th Best Overseas Leisure Hotel – Americas and Caribbean Condé Nast Traveler (U.S.) • 7th Best South American Hotel Condé Nast Traveller (U.K.) Hotel Monasterio Windsor Court Hotel • 17th Best City Hotel in the U.S.A. & Canada Departures magazine (U.S.) • 8th Best Hotel in the U.S.A. and Canada Travel and Leisure (U.S.) • Top Hotel in New Orleans Andrew Harper’s Hideaway Report (U.S.) 18 • Gold List Condé Nast Traveler (U.S.) • 82nd Best Hotel in the World Condé Nast Traveller (U.K.) • 4th Best Hotel in South America Condé Nast Traveller (U.K.) • Peru’s Leading Hotel World Travel Awards Above: The Maru Spa at Bora Bora Lagoon Resort offers guests a unique experience – traditional Polynesian treatments high above the ground in the branches of a massive banyan tree. This lofty treehouse spa is complemented by other treatment rooms on the beachfront and beside the lagoon – all encircled by lush tropical gardens. Miraflores Park Hotel • One of the World’s Best Business Hotels Travel & Leisure (U.S.) • 6th Best South American Hotel Condé Nast Traveller (U.K.) Bora Bora Lagoon Resort & Spa • Gold List (scored 100% for location) Condé Nast Traveler Gold (U.S.) • 9th Best Spa in Australia and the South Pacific – Maru Spa Condé Nast Traveller (U.K.) • 9th Best Hotel in Australia, New Zealand & South Pacific Departures magazine (U.S.) • 6th Best Australasia and South Pacific Leisure Hotel Condé Nast Traveller (U.K.) • Maru Spa named as the “New Spa to Watch” Travel & Leisure (U.S.) Mount Nelson Hotel • Included in the 500 Ultimate Guide of the Greatest Hotels in The World Travel & Leisure (U.S.) • Gold List Condé Nast Traveler (U.S.) • 12th Best Overseas Leisure Hotel in Africa, Indian Ocean and Maldives Condé Nast Traveller (U.K.) • Africa’s Leading Hotel World Travel Awards The Westcliff • Gold List Condé Nast Traveler (U.S.) 48818_p8_19.rev2 20/4/05 12:22 pm Page 19 Financial review Contents Khwai River Lodge • Gold List Condé Nast Traveler (U.S.) • 12th best safari camp Condé Nast Traveller (U.K.) Report of independent registered public accounting firm 21 Savute Elephant Camp Consolidated balance sheets 22 Statements of consolidated operations 23 Statements of consolidated cash flows 24 Statements of consolidated shareholders’ equity 25 Notes to consolidated financial statements 26 Summary of quarterly earnings 40 Five-year performance 41 Price range of common shares 41 Summary of earnings by operating unit and region 42 Summary of operating information for owned hotels 43 Corporate governance 43 Shareholder and investor information 44 • 2nd Best Safari Camp in Botswana Travel & Leisure (U.S.) Le Manoir aux Quat’Saisons • Best British Hotel Condé Nast Traveler (U.S.) • Gold List Condé Nast Traveler (U.S.) • 2nd Best Country Hotel in Europe Departures magazine (U.S.) • Gold Ribbon RAC (U.S.) • 3rd Best U.K. Leisure Hotel Condé Nast Traveller (U.K.) • Retained two Michelin Stars for the 20th consecutive year Michelin Guide The Observatory Hotel • Gold List Condé Nast Traveler (U.S.) • Best Five Star Accommodation Hotel & Accommodation Management magazine (Australia) • Best Overall Accommodation Property in Australia Hotel & Accommodation Management magazine (Australia) • Deluxe Hotel of the Year Australian Hotel Awards • 20th Best Australasia and South Pacific Overseas Leisure Hotel Condé Nast Traveller (U.K.) • 11th Best Pacific Rim Hotel Condé Nast Traveler (U.S.) • Australasia’s Leading Hotel World Travel Awards Lilianfels Blue Mountains Resort & Spa • Best Boutique Hotel Hotel & Accommodation Management magazine (Australia) • Best Regional Property Hotel & Accommodation Management magazine (Australia) • Best Restaurant – Darley’s Australian Hotel Awards • 14th Best Overseas Leisure Hotel Australasia and South Pacific Condé Nast Traveller (U.K.) • 14th Best Hotel in the Pacific Rim Condé Nast Traveler (U.S.) Corporate • Gold E Award of Excellence – James B. Sherwood Entrée (U.S.) • Best Travel & Leisure Title – Orient-Express Magazine APA Media Awards (U.K.) • James B. Sherwood awarded Hotel Design Award (U.K.) • National Order of the Southern Cross – James B. Sherwood Government of Brazil ORIENT-EXPRESS HOTELS LTD. 19 48818_p20_44.qxd.rev2 19/4/05 3:10 pm Page 20 This report contains, in addition to historical information, forwardlooking statements that involve risks and uncertainties. These include statements regarding earnings growth, investment plans and similar matters that are not historical facts. These statements are based on management’s current expectations and are subject to a number of uncertainties and risks that could cause actual results to differ materially from those described in the forward-looking statements. Factors that may cause a difference include, but are not limited to, those mentioned in the report, unknown effects on the travel and leisure markets of terrorist activity and any police or military response, varying customer demand and competitive considerations, realization of bookings and reservations as actual revenue, inability to sustain price increases or to reduce costs, fluctuations in interest rates and currency values, uncertainty of negotiating and completing proposed capital expenditures and acquisitions, adequate sources of capital and acceptability of finance terms, possible loss or amendment of planning permits and delays in construction schedules for expansion projects, shifting patterns of tourism and business travel and seasonality of demand, adverse local weather conditions, changing global and regional economic conditions, and legislative, regulatory and political developments. Further information regarding these and other factors is included in the filings by the company and Sea Containers Ltd. with the U.S. Securities and Exchange Commission. 20 48818_p20_44.qxd.rev2 20/4/05 10:22 am Page 21 Report of Independent Registered Public Accounting Firm Board of Directors and Shareholders Orient-Express Hotels Ltd. Hamilton, Bermuda March 3, 2005 We have audited the accompanying consolidated balance sheets of Orient-Express Hotels Ltd. and subsidiaries (the “Company”) as of December 31, 2004 and 2003, and the related consolidated statements of operations, shareholders’ equity, and cash flows for each of the three years in the period ended December 31, 2004. The consolidated financial statements are the responsibility of the Company’s management. Our responsibility is to express an opinion on these consolidated financial statements based on our audits. We conducted our audits in accordance with the standards of the Public Company Accounting Oversight Board (United States). Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the consolidated financial statements are free of material misstatement. An audit includes examining, on a test basis, evidence supporting the amounts and disclosures in the consolidated financial statements. An audit also includes assessing the accounting principles used and significant estimates made by management, as well as evaluating the overall financial statement presentation. We believe that our audits provide a reasonable basis for our opinion. In our opinion, such consolidated financial statements present fairly, in all material respects, the financial position of Orient-Express Hotels Ltd. and subsidiaries as of December 31, 2004 and 2003, and the results of their operations and their cash flows for each of the three years in the period ended December 31, 2004, in conformity with accounting principles generally accepted in the United States of America. We have also audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States), the effectiveness of the Company’s internal control over financial reporting as of December 31, 2004, based on the criteria established in Internal Control – Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission and our report (not presented herein) dated March 3, 2005 expressed an unqualified opinion on management’s assessment of the effectiveness of the Company’s internal control over financial reporting and an unqualified opinion on the effectiveness of the Company’s internal control over financial reporting. Deloitte & Touche LLP New York, New York ORIENT-EXPRESS HOTELS LTD. 21 48818_OEX_FINANCIALS_p20.qxd 14/4/05 2:04 pm Page 22 Consolidated Balance Sheets December 31, Assets Cash and cash equivalents Accounts receivable, net of allowances of $1,027 and $976 Due from related parties Prepaid expenses and other Inventories Total current assets Property, plant and equipment, net of accumulated depreciation of $155,582 and $127,772 Investments Goodwill Other assets Liabilities and Shareholders’ Equity Working capital facilities Accounts payable Due to related parties Accrued liabilities Deferred revenue Current portion of long-term debt and capital leases Total current liabilities Long-term debt and obligations under capital leases Deferred income taxes Minority interest Shareholders’ equity: Preferred shares $0.01 par value (30,000,000 shares authorized, issued nil) class A common shares $0.01 par value (120,000,000 shares authorized): Issued – 31,790,601 class B common shares $0.01 par value (120,000,000 shares authorized): Issued – 20,503,877 Additional paid-in capital Retained earnings Accumulated other comprehensive loss Less: reduction due to class B common shares owned by a subsidiary – 18,044,478 Total shareholders’ equity Commitments and contingencies See notes to consolidated financial statements. 22 2004 $000 2003 $000 85,610 34,984 14,718 11,914 28,965 176,191 81,347 28,060 10,737 11,717 26,115 157,976 916,811 123,599 29,529 19,461 1,265,591 822,257 146,495 29,529 12,969 1,169,226 42,920 23,839 5,453 37,288 20,493 46,245 176,238 19,165 18,830 4,924 40,409 12,617 51,271 147,216 537,461 2,710 716, 409 4,192 502,917 2,846 652,979 3,803 – – 318 318 205 280,212 277,281 (12,845) (181) 544,990 – 1,265,591 205 278,821 252,484 (19,203) (181) 512,444 – 1,169,226 48818_p20_44.qxd.rev2 20/4/05 10:23 am Page 23 Statements of Consolidated Operations 2004 $000 2003 $000 2002 $000 Revenue 357,284 315,863 279,268 Expenses: Depreciation and amortization Operating Selling, general and administrative Total expenses 28,349 175,547 114,474 318,370 25,265 158,577 101,761 285,603 19,546 136,198 86,063 241,807 – 4,250 – 38,914 34,510 37,461 (19,948) 2,723 (17,225) (19,892) 2,673 (17,219) (19,771) 1,420 (18,351) 21,689 17,291 19,110 2,551 1,002 2,287 19,138 16,289 16,823 9,084 7,320 8,471 28,222 $ 23,609 $ 25,294 $ Earnings per class A and B common share: Basic and diluted 0.82 0.76 0.82 Dividends per class A and class B common share 0.10 – – Year ended December 31, Gain on sale of hotel asset Earnings from operations before net finance costs Interest expense, net Interest and related income Net finance costs Earnings before income taxes Provision for income taxes Earnings before earnings from unconsolidated companies Earnings from unconsolidated companies net of tax Net earnings on class A and B common shares See notes to consolidated financial statements. ORIENT-EXPRESS HOTELS LTD. 23 48818_OEX_FINANCIALS_p20.qxd 14/4/05 2:05 pm Page 24 Statements of Consolidated Cash Flows Year ended December 31, Cash flows from operating activities: Net earnings Adjustment to reconcile net earnings to net cash provided by operating activities: Depreciation and amortization Undistributed earnings of affiliates Other non cash items Gain from sale of hotel asset Change in assets and liabilities, net of effects from acquisition of subsidiaries: (Increase)/decrease in accounts receivable, prepaid expenses and other Increase in inventories Increase/(decrease) in accounts payable, accrued liabilities, deferred revenue and other liabilities Total adjustments Net cash provided by operating activities 2004 $000 2003 $000 2002 $000 28,222 $ 23,609 25,294 28,349 (3,588) (1,054) – 25,265 (2,275) (234) (4,250) 19,546 (2,142) 2,919 – (9,220) (1,208) 1,445 (1,172) 320 (2,699) 11,064 24,343 52,565 (9,144) 9,635 33,244 (7,919) 10,025 35,319 (65,104) (38,479) 3,003 – (100,580) (54,450) (27,225) 1,504 39,604 (40,567) (56,857) (62,094) – – (118,951) Cash flows from financing activities: Net proceeds from/(repayments of) working capital facilities and redrawable loans Issuance of common shares (net) Proceeds from long-term debt Principal payments under long-term debt Payment of common share dividends Net cash provided by financing activities 21,336 – 88,226 (55,053) (3,425) 51,084 (7,715) 51,893 68,236 (64,080) – 48,334 15,036 – 84,134 (35,879) – 63,291 Effect of exchange rate changes on cash Net increase/(decrease) in cash and cash equivalents Cash and cash equivalents at beginning of year Cash and cash equivalents at end of year 1,194 4,263 81,347 85,610 2,476 43,487 37,860 81,347 338 (20,003) 57,863 37,860 Cash flows from investing activities: Capital expenditures Acquisitions and investments, net of cash acquired Proceeds from sale of fixed assets and other Proceeds from sale of hotel asset Net cash used in investing activities See notes to consolidated financial statements. 24 48818_p20_44.qxd.rev2 20/4/05 10:23 am Page 25 Statements of Consolidated Shareholders’ Equity class A class B Preferred Common Common Shares Shares Shares Additional At Par At Par At Par Paid-in Retained Value Value Value Capital Earnings Loss Subsidiary Income $000 $000 $000 $000 $000 $000 $000 $000 – 283 205 226,963 203,581 Balance, January 1, 2002 Accumulated Comprehensive income: Net earnings on common shares for the year Other comprehensive income Balance, December 31, 2002 (38,264) Total Shares Held By A Comprehensive (181) 25,294 8,601 33,895 8,601 – 283 205 35 226,963 228,875 (29,663) (181) 51,858 23,609 23,609 10,460 34,069 10,460 – 318 205 278,821 252,484 (19,203) (181) 1,391 Stock based compensation Dividends on common shares Comprehensive income: Net earnings on common shares for the year Other comprehensive income Balance, December 31, 2004 Comprehensive Common 25,294 Issuance of class A common shares in public offering, net of issuance costs Comprehensive income: Net earnings on common shares for the year Other comprehensive income Balance, December 31, 2003 Other (3,425) 28,222 28,222 6,358 34,580 6,358 – 318 205 280,212 277,281 (12,845) (181) See notes to consolidated financial statements. ORIENT-EXPRESS HOTELS LTD. 25 48818_p20_44.qxd.rev2 19/4/05 3:03 pm Page 26 Notes to Consolidated Financial Statements 1. Summary of significant accounting policies and basis of presentation (a) Business In this report Orient-Express Hotels Ltd. is referred to as the “Company”, and the Company and its subsidiaries are referred to collectively as “OEH”. At December 31, 2004, Sea Containers Ltd., a Bermuda company (“SCL”), owned 42% of the equity shares in the Company. At December 31, 2004, OEH owned or invested in 37 de luxe hotels and resorts located in the United States, Caribbean, Europe, southern Africa, South America, Southeast Asia, Australia and South Pacific, three restaurants in London, New York and Buenos Aires, six tourist trains in Europe, Southeast Asia and Peru, and a river cruiseship in Burma and five canal boats in France. See Note 17 regarding the purchase of an additional hotel in February 2005. (b) Basis of presentation The accompanying consolidated financial statements reflect the results of operations, financial position and cash flows of the Company and all its majority-owned subsidiaries. The consolidated financial statements have been prepared using the historical basis in the assets and liabilities and the historical results of operations directly attributable to OEH, and all intercompany accounts and transactions between the Company and its subsidiaries have been eliminated. Unconsolidated companies that are 20% to 50% owned are accounted for on an equity basis. Cash and cash equivalents include all cash balances and highly-liquid investments having original maturities of three months or less. The consolidated financial statements include an allocation of certain general corporate administrative expenses from SCL which are provided under a shared services agreement with SCL. In the opinion of management, general corporate administrative expenses have been allocated to OEH on a reasonable and consistent basis using management's estimate of services provided by SCL. However, such allocations are not necessarily indicative of the level of expenses which might have been incurred had OEH not been operating under a shared services agreement during the periods presented. Therefore, the financial information included herein may not necessarily reflect the consolidated results of operations, financial position and cash flows of OEH had OEH been a separate stand alone entity for the years presented. Certain items in 2003 and 2002 have been reclassified to conform to the current year's presentation. “FASB” means Financial Accounting Standards Board and “APB” means Accounting Principles Board, the FASB’s predecessor. “SFAS” means Statement of Financial Accounting Standards of the FASB, and “FIN” means an accounting interpretation of the FASB. (c) Foreign currency translation The functional currency for each of the Company’s foreign subsidiaries is the applicable local currency. Foreign subsidiary income and expenses are translated into U.S. dollars, the reporting currency of the Company, at the average rates of exchange prevailing during the year. The assets and liabilities are translated into U.S. dollars at the rates of exchange on the balance sheet date and the related translation adjustments are included in accumulated other comprehensive income/(loss). No income taxes are provided on the translation 26 adjustments as management does not expect that such gains or losses will be realized. Foreign currency transaction gains and losses are recognized in operations as they occur. (d) Estimates The preparation of financial statements in conformity with accounting principles generally accepted in the United States of America requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and the disclosure of contingent assets and liabilities at the date of the financial statements and the reported amounts of revenues and expenses during the reporting period. Estimates include, among others, the allowance for doubtful accounts, depreciation and amortization, carrying value of assets including intangible assets, employee benefits, taxes and contingencies. Actual results may differ from those estimates. (e) Stock-based compensation SFAS No. 123, “Accounting for Stock Based Compensation”, as amended by SFAS No. 148, “Accounting for Stock-Based Compensation – Transition and Disclosure – An Amendment of FASB Statement No. 123”, encourages but does not require companies to record compensation cost for stock based employee compensation plans at fair value. The Company has chosen to account for stock based compensation using the intrinsic value method prescribed in APB Opinion No. 25, “Accounting for Stock Issued to Employees”, as amended, and related interpretations. (f) Revenue recognition Hotel and restaurant revenues are recognized when the rooms are occupied and the services are performed. Tourist train and cruise revenues are recognized upon commencement of the journey. Deferred revenue consisting of deposits paid in advance is recognized as revenue when the services are performed for hotels and restaurants and upon commencement of tourist train and cruise journeys. Revenues under management contracts are recognized based upon the attainment of certain financial results, primarily revenue and operating earnings, in each contract as defined. (g) Earnings from unconsolidated companies Earnings from unconsolidated companies include OEH’s share of the net earnings of its equity investments as well as interest income related to loans and advances to the equity investees amounting to $8,165,000 in 2004 (2003 – $7,080,000, 2002 – $7,892,000). (h) Marketing costs Marketing costs are expensed as incurred and are reported in selling, general and administrative expenses. Marketing costs include costs of advertising and other marketing activities. These costs were $26,780,000 in 2004 (2003 – $24,783,000, 2002 – $20,091,000). (i) Interest expense, net OEH capitalizes interest during the construction of assets. Interest expense, net excludes interest which has been capitalized in the amount of $1,708,000 in 2004 (2003 – $1,795,000, 2002 – $1,271,000). (j) Interest and related income Interest and related income consists entirely of foreign currency exchange transaction gains of $2,723,000 in 2004 (2003 – $2,673,000, 2002 – $1,420,000). (k) Income taxes Deferred income taxes result from temporary differences between the financial reporting and tax bases of assets and liabilities. Deferred taxes are recorded at enacted statutory rates and are adjusted as enacted 48818_p20_44.qxd.rev2 20/4/05 10:24 am Page 27 rates change. Classification of deferred tax assets and liabilities corresponds with the classification of the underlying assets and liabilities giving rise to the temporary differences or the period of expected reversal, as applicable. A valuation allowance is established, when necessary, to reduce deferred tax assets to the amount that is more likely than not to be realized based on available evidence. (l) Earnings per share Basic earnings per share exclude dilution and are computed by dividing net earnings available to common shareholders by the weighted average number of class A and B common shares outstanding for the period. The number of shares used in computing basic earnings per share was 34,250,000 for the year ended December 31, 2004 (2003 – 31,139,000, 2002 – 30,800,000). The number of shares used in computing diluted earnings per share was 34,367,000 for the year ended December 31, 2004 (2003 – 31,152,000, 2002 – 30,858,000). The following table is a reconciliation of the net earnings and per share amounts used in the calculation of basic earnings per share and diluted earnings per share: Net Earnings $000” Number of Shares ’000 Per Share Amount $ Year ended December 31, 2004: Basic earnings per share Effect of dilutive stock options Diluted earnings per share 28,222 – 28,222 34,250 117 34,367 0.82 – 0.82 Year ended December 31, 2003: Basic earnings per share Effect of dilutive stock options Diluted earnings per share 23,609 – 23,609 31,139 13 31,152 0.76 – 0.76 Year ended December 31, 2002: Basic earnings per share Effect of dilutive stock options Diluted earnings per share 25,294 – 25,294 30,800 58 30,858 0.82 – 0.82 (m) Inventories Inventories include food, beverages, certain operating stocks and retail goods. Inventories are valued at the lower of cost or market value under the first-in, first-out method. (n) Property, plant and equipment, net Property, plant and equipment, net are stated at cost less accumulated depreciation. The cost of significant renewals and betterments is capitalized and depreciated, while expenditures for normal maintenance and repairs are expensed as incurred. Depreciation expense is computed using the straight-line method over the following estimated useful lives: Description Useful lives Buildings Up to 60 years and 10% residual value Tourist trains Up to 50 years Furniture, fixtures and equipment 5-25 years River cruiseship and canal boats 25 years Equipment under capital lease and leasehold improvements Lesser of initial lease term or economic life (o) Impairment of long-lived assets In accordance with SFAS No. 144, “Accounting for the Impairment or Disposal of Long-Lived Assets”, OEH management reviews long-lived assets whenever events or changes in circumstances indicate that the carrying amount of the assets may not be recoverable. In the event that an impairment occurs, OEH records a charge to income calculated as the excess of the asset's carrying value over the estimated fair value. (p) Investments Investments include equity interests in and advances to unconsolidated companies. (q) Goodwill In accordance with SFAS No. 142, “Goodwill and Other Intangible Assets”, goodwill must be evaluated annually to determine impairment. Goodwill is not amortized. The goodwill impairment testing under SFAS No. 142 is performed in two steps, first, the determination of impairment based upon the fair value of a reporting unit as compared with its carrying value and, second, if there is an impairment, the measurement of the amount of impairment loss by comparing the implied fair value of goodwill with the carrying amount of that goodwill. Impairment testing is performed annually at year end. At December 31, 2004, there was no impairment. (r) Concentration of credit risk Due to the nature of the leisure industry, concentration of credit risk with respect to trade receivables is limited. OEH’s customer base is comprised of numerous customers across different geographic areas. (s) Derivative financial instruments If the derivative is designated as a fair value hedge, the changes in the fair value of the derivative and of the hedged item attributable to the hedged risk are recognized in earnings. If the derivative is designated as a cash flow hedge, the effective portions of changes in the fair value of the derivative are recorded as a component of accumulated other comprehensive income/(loss) in shareholders’ equity and are recognized in the statement of consolidated operations when the hedged item affects earnings. The ineffective portion of a hedging derivative’s change in the fair value will be immediately recognized in earnings. If the derivative is not designated as a hedge for accounting purposes, the change in its fair value is recorded in earnings. OEH management formally documents all relationships between hedging instruments and hedged items, as well as its risk management objectives and strategies for undertaking various hedge transactions. OEH links all hedges that are designated as fair value hedges to specific assets or liabilities on the balance sheet or to specific firm commitments. OEH links all hedges that are designated as cash flow hedges to forecasted transactions or to floating rate liabilities on the balance sheet. OEH management also assesses, both at the inception of the hedge and on an ongoing basis, whether the derivatives that are used in hedging transactions are highly effective in offsetting changes in fair values or cash flows of hedged items. Should it be determined that a derivative is not highly effective as a hedge, OEH will discontinue hedge accounting prospectively. OEH is exposed to interest rate risk on its floating rate debt and management tries to manage the impact of interest rate changes on earnings and cash flows. OEH’s policy is to enter into interest rate swap and interest rate cap agreements from time to time to hedge the variability in interest rate cash flows due to interest rate risk on floating rate debt. These swaps convert the floating rate interest payments on a portion of the outstanding debt into fixed payments. ORIENT-EXPRESS HOTELS LTD. 27 48818_p20_44.qxd.rev2 19/4/05 3:04 pm Page 28 (t) Recent accounting pronouncements In December 2004, the FASB issued SFAS No 123R, “Share-Based Payment”, requiring employee stock options and rights to purchase shares under stock participation plans to be accounted for under the fair value method, and eliminates the ability to account for these instruments under the intrinsic value method prescribed by APB Opinion No. 25 and allowed under the original provisions of SFAS No. 123. SFAS No. 123R requires the use of an option pricing model for estimating fair value, which is amortized to expense over the service periods. The requirements of SFAS No. 123R are effective for fiscal periods beginning after June 15, 2005. SFAS No. 123R allows for either prospective recognition of compensation expense or retrospective recognition, which may be back to the original issuance of SFAS No. 123 or only to interim periods in the year of adoption. The Company is currently evaluating these transition methods and the impact of its adoption. 28 2. Significant acquisitions and investments (a) Acquisitions 2004 Acquisitions: Effective November 1, 2004, OEH acquired El Encanto Hotel and Garden Villas in Santa Barbara, California for $26,000,000 paid in cash. Part of the purchase price was financed with a bank loan. The entire purchase price was allocated to tangible fixed assets, primarily land, based on their fair value. Also in November 2004, OEH entered into an agreement to acquire The Royal Scotsman luxury tourist train. OEH expects to purchase 50% ownership of The Royal Scotsman in April 2005 and the balance will be acquired on an earn-out basis at a multiple of 5.5 times EBITDA (as defined in the purchase agreement) in three years. The initial 50% is being acquired for approximately $2,700,000 (including assumption of 50% of debt) and the balance will depend on earnings. On May 25, 2004, OEH acquired a 50% interest in a luxury French canal and river cruise business called Afloat in France. Also as part of this transaction OEH acquired the five canal boats operated in the business. The total investment was $3,000,000 paid in cash. On February 2, 2004, OEH entered into an agreement with the Pansea Hotel group, the owner of six de luxe hotels in Southeast Asia. Under this agreement, OEH is to provide a maximum of $8,000,000 in loans to the hotel holding company which are convertible after three years into approximately 25% of the holding company’s shares. As of December 31, 2004, OEH had provided $4,625,000 in loans to Pansea which are recorded in other assets. The conversion price of the loans is determined at a multiple of EBITDA less existing debt on the exercise date (as defined in the investment agreement). OEH is not managing the hotels but is marketing them along with its other properties. 2003 Acquisitions: In April 2003, OEH acquired a 50% interest in the Hotel Ritz in Madrid, Spain, through a 50%/50% joint venture with a Spanish real estate investment company. The purchase price of the hotel was $135,000,000, and each joint venture partner contributed $22,000,000 with the balance financed by bank loans. In addition to its interest in the hotel, OEH acquired the exclusive long-term management contract of the hotel. This investment is accounted for under the equity method of accounting. 2002 Acquisitions: In February 2002, OEH acquired the hotel La Residencia in Mallorca, Spain and the hotel Le Manoir aux Quat’Saisons in Oxfordshire, England for approximately $40,000,000 in total. The price was paid largely with bank mortgage finance. In March 2002, OEH acquired for approximately $7,500,000 a 75% share interest in Maroma Resort and Spa near Cancún, Mexico. The purchase price was paid in cash, with $1,000,000 paid in March 2003. (b) Dispositions In November 2003, but effective at the beginning of the fourth quarter, OEH sold the Hotel Quinta do Lago in the Algarve region of Portugal at a price of $40,000,000 received in cash, which resulted in a gain of approximately $4,250,000 (or $0.14 per share). (c) Investments Investments represent equity interests of 50% or less and in which OEH exerts significant influence. OEH does not have effective control of these unconsolidated companies and, therefore, accounts for these 48818_p20_44.qxd.rev2 20/4/05 10:25 am Page 29 investments using the equity method. OEH’s investments in and loans and advances to unconsolidated companies amounted to $123,599,000 at December 31, 2004 (2003 – $146,495,000, 2002 – $85,159,000). OEH’s earnings from unconsolidated companies were $9,084,000 in 2004 (2003 – $7,320,000, 2002 – $8,471,000), and OEH received no dividends in 2004, 2003 or 2002 from these investments. See Note 16. Summarized financial data for unconsolidated companies are as follows: December 31, Current assets Property, plant and equipment, net Other assets Total assets 2004 $000 39,993 357,949 5,469 403,411 2003 $000 42,172 279,298 4,472 325,942 Current liabilities Long-term debt Other liabilities Total shareholders' equity Total liabilities and shareholders' equity 41,290 216,251 79,403 66,467 403,411 43,538 144,251 71,351 66,802 325,942 Year ended December 31, 2004 $000 135,250 16,467 (4,767) 2003 $000 110,952 13,953 (1,282) Revenue Earnings from operations before net finance costs Net loss 2002 $000 91,823 10,837 (3,002) Included in unconsolidated companies is the Charleston Place Hotel to which OEH has made loans in addition to its equity investment. One of these loans has a conversion feature exercisable by OEH no sooner than 2020 and in limited circumstances before then, under which OEH may convert its loans into additional capital, thereby giving OEH a majority equity interest in the hotel. Also included in unconsolidated companies are the Peru hotel and PeruRail joint ventures, under which OEH and the other 50% participant must contribute equally additional equity capital needed for the businesses. If the other participant does not meet this obligation, OEH has the right to dilute the other participant and obtain a majority equity interest in the affected joint venture company. OEH also has rights to purchase the other participant's interests, exercisable in limited circumstances such as its bankruptcy. 3. Property, plant and equipment, net The major classes of property, plant and equipment are as follows: December 31, Land and buildings Machinery and equipment Fixtures, fittings and office equipment River cruiseship and canal boats Less: accumulated depreciation 2004 $000 769,951 149,191 134,935 18,316 1,072,393 (155,582) 916,811 2003 $000 678,683 135,584 119,191 16,571 950,029 (127,772) 822,257 2004 $000 14,612 2,410 4,886 21,908 (2,591) 19,317 2003 $000 14,080 1,964 4,229 20,273 (1,626) 18,647 The major classes of assets under capital leases included above are as follows: December 31, Freehold and leased land and buildings Machinery and equipment Fixtures, fittings and office equipment Less: accumulated depreciation ORIENT-EXPRESS HOTELS LTD. 29 48818_OEX_FINANCIALS_p20.qxd 14/4/05 2:09 pm Page 30 4. Goodwill 5.Working capital facilities As of December 31, 2004 and 2003, OEH determined the carrying values of all its reporting units were less than their estimated fair values, indicating that there was no impairment of the recorded goodwill. The Company’s goodwill consists of $700,000 related to the trains and cruises business segment and $28,829,000 related to the hotels and restaurants business segment. There was no change in the carrying amount of goodwill for the year ended December 31, 2004. Working capital facilities are comprised of the following, all repayable within one year: December 31, Unsecured working capital facilities, with a weighted average interest rate of 4.59% and 7.43%, respectively 2004 $000 2003 $000 42,920 19,165 OEH had approximately $55,000,000 of working capital lines of credit at December 31, 2004 (2003 – $55,000,000) issued by various financial institutions and having various expiration dates, of which $12,000,000 was undrawn (2003 – $35,835,000). 6. Long-term debt and obligations under capital leases (a) Long-term debt Long-term debt consists of the following: December 31, Loans from banks collateralized by property, plant and equipment payable over periods of 1 to 11 years, with a weighted average interest rate of 4.18% and 3.74%, respectively, primarily based on LIBOR Loan secured by river cruiseship payable over 4 years, with a weighted interest rate of 2.78% based on LIBOR Obligations under capital lease (see Note 6(b)) Less: current portion 2004 $000 2003 $000 567,012 530,003 – 16,694 583,706 46,245 537,461 3,000 21,185 554,188 51,271 502,917 Certain credit agreements of OEH have restrictive covenants, including a minimum consolidated net worth test and a minimum consolidated interest coverage test as defined under a banksyndicated $179,000,000 loan facility borrowed during 2004 and secured by three of OEH’s Italian hotels. At December 31, 2004, OEH was in compliance with all of its restrictive covenants. OEH does not currently have any covenants in any of its loan agreements which limit the payment of dividends. The following is a summary of the aggregate maturities of consolidated long-term debt excluding obligations under capital leases at December 31, 2004: contingent obligations relating to the performance of its governmental rail concessions. OEH has guaranteed, through 2005, $3,000,000 of the debt obligations of Charleston Center LLC, owner of the Charleston Place Hotel in which OEH has a 19.9% equity investment. OEH has guaranteed, through 2005, a $3,000,000 bank loan to Eastern and Oriental Express Ltd. in which OEH has a 25% equity investment. All of these guarantees were in place before December 31, 2002. (b) Obligations under capital leases The following is a summary of future minimum lease payments under capital leases together with the present value of the minimum lease payments at December 31, 2004 : Year ending December 31, 2005 2006 2007 2008 2010 2010 and thereafter Year ending December 31, 2005 2006 2007 2008 2009 2010 and thereafter Minimum lease payments Less: amount of interest contained in above payments Present value of minimum lease payments Less: current portion $000 43,329 134,446 103,303 208,887 44,503 32,544 567,012 The interest rates on substantially all of OEH's long-term debt are adjusted regularly to reflect current market rates. Accordingly, the carrying amounts of OEH’s long-term debt also approximate fair value. OEH has guaranteed, through 2011, $12,184,000 of the debt obligations of the PeruRail operations, an unconsolidated joint venture in which OEH has a 50% investment and, through 2005, $4,413,000 of PeruRail 30 $000 3,692 2,620 2,376 2,308 2,129 6,993 20,118 3,424 16,694 2,916 13,778 The amount of interest deducted from minimum lease payments to arrive at the present value is the interest contained in each of the leases. 48818_p20_44.qxd.rev2 20/4/05 10:25 am Page 31 7. Pension plan Through December 31, 2002, a number of non-U.S. OEH employees participated in a defined benefit pension plan of a subsidiary of SCL. As of January 1, 2003, an OEH subsidiary established a new defined benefit plan and the OEH employees formerly included in the SCL plan transferred to the new plan. The significant weighted-average assumptions used to determine net periodic costs during the year are as follows: Year ended December 31, Discount rate Assumed rates of compensation increases Expected long-term rate of return on plan assets 2004 5.4% 3.0% 7.0% 2003 5.4% 3.0% 7.0% 2002 5.6% 2.6% 6.5% The significant weighted-average assumptions used to determine benefit obligations at year end are as follows: Year ended December 31, Discount rate Assumed rate of compensation increases 2004 5.30% 3.25% 2004 5.60% 3.00% The discount rate essentially represents the rate of return on high-quality corporate bonds at the end of the year in the country in which the assets are held. In determining the expected long-term rate of return on assets, management has evaluated information from OEH’s actuaries and financial advisors, including their review of anticipated future long-term performance of individual asset classes and the asset allocation strategy given the anticipated requirements of the plan to determine the average rate of earnings expected on the funds invested. The returns projected are based on broad equity and bond indices, including fixed interest rate U.K. gilts of long-term duration. OEH’s expected long-term rate of return is based on an asset allocation of 61.2% in equity investments and 38.8% in fixed income investments. The weighted-average asset allocations of OEH’s pension plan as of December 31, 2004 and 2003 by asset category as a percentage of plan assets are as follows: Year ended December 31, Equity securities Fixed income investments Total 2004 61.2% 38.8% 100.0% 2003 60.4% 39.6% 100.0% ORIENT-EXPRESS HOTELS LTD. 31 48818_OEX_FINANCIALS_p20.qxd 14/4/05 2:19 pm Page 32 7. Pension plan (continued) The changes in the benefit obligation, the plan assets and the funded status for the plan were as follows: Year ended December 31, Change in benefit obligation: Benefit obligation at beginning of year Service cost Interest cost Plan participants’ contributions Actuarial loss/(gain) Benefits paid Foreign currency translation Benefit obligation at end of year Change in plan assets: Fair value of plan assets at beginning of year Actual return on plan assets Employer contributions Plan participants' contributions Transferred-in assets Benefits paid Foreign currency translation Fair value of plan assets at end of year Funded status Unrecognized net actuarial loss Net amount recognized 2004 $000 2003 $000 6,977 780 448 280 4,986 (329) 811 13,953 5,158 520 353 228 38 – 680 6,977 5,823 463 772 280 – (329) 531 7,540 3,613 579 848 228 – – 555 5,823 (6,413) 6,697 284 (1,154) 3,360 2,206 Included in actuarial loss/(gain) are amounts attributable to OEH employees as a result of individual OEH employee benefit obligations transferred from the SCL defined benefit pension plan referred to above. Amounts recognized in the consolidated balance sheets consist of the following: Year ended December 31, Prepaid benefit cost Accrued benefit cost Accumulated other comprehensive loss Net amount recognized 2004 $000 284 – – 284 2003 $000 362 (460) 2,304 2,206 At December 31, 2003, the accumulated benefit obligation was in excess of plan assets under the SCL defined benefit pension plan referred to above. The following table details certain information with respect to OEH’s pension plan as follows: Year ended December 31, Project benefit obligation Accumulated benefit obligation Fair value of plan assets 32 2004 $000 13,953 7,359 7,540 2003 $000 6,057 5,218 4,758 48818_p20_44.qxd.rev2 20/4/05 10:27 am Page 33 The components of net periodic benefit cost for the OEH employees covered under the plan consisted of the following: Year ended December 31, Service cost Interest cost on projected benefit obligation Expected return on assets Net amortization and deferrals Net periodic benefit cost 2004 $000 780 448 (362) 5 871 2003 $000 520 353 (274) 92 691 2004 $000 2003 $000 1,613 (159) 2002 $000 425 270 (264) 95 526 Additional information about OEH’s pension plan is as follows: Year ended December 31, Decrease/(increase) in minimum pension liability (net of tax) in other comprehensive income OEH expects to contribute $833,000 to its pension plan in 2005. At December 31, 2004, there were no members receiving benefits from the plan. The following benefit payments, which reflect assumed future service, are expected to be paid: $000 – 3 44 44 52 784 927 Year ending December 31, 2005 2006 2007 2008 2009 2010-2014 8. Income taxes The provision for income taxes consists of the following: United States Other Year ended December 31, 2004 Total Deferred Current $000 $000 $000 848 538 310 1,703 (2,575) 4,278 2,551 (2,037) 4,588 Year ended December 31, 2003 Total Deferred Current $000 $000 $000 (440) (146) (294) 1,442 (2,003) 3,445 1,002 (2,149) 3,151 Year ended December 31, 2002 Total Deferred Current $000 $000 $000 1,981 1,204 777 306 (1,927) 2,233 2,287 (723) 3,010 The Company is incorporated in Bermuda, which does not impose an income tax. OEH’s effective tax rate is entirely due to income taxes imposed by jurisdictions in which OEH conducts business other than Bermuda. Deferred income taxes reflect the net tax effects of temporary differences between the carrying amount of assets and liabilities for financial reporting purposes and the amounts used for income tax purposes. The following represents OEH’s net deferred tax liabilities: December 31, Gross deferred tax assets (operating loss carryforwards) Less: valuation allowance Net deferred tax assets Deferred tax liabilities Net deferred tax liabilities 2004 $000 64,493 (31,996) 32,497 (35,207) (2,710) ORIENT-EXPRESS HOTELS LTD. 2003 $000 71,467 (39,886) 31,581 (34,427) (2,846) 33 48818_OEX_FINANCIALS_p20.qxd 14/4/05 4:33 pm Page 34 8. Income taxes (continued) The deferred tax assets consist primarily of tax loss carryforwards. The gross amount of tax loss carryforwards is $196,299,000. Of this amount, $59,168,000 will expire in the five years ending December 31, 2009, and a further $9,574,000 will expire in the five years ending December 31, 2014. The remaining losses of $127,557,000 will expire after December 31, 2014 or have no expiry date. A valuation allowance has been provided against gross deferred tax assets where it is thought more likely than not that the benefits associated with these assets will not be realized. The decrease in the valuation allowance from December 31, 2003 to December 31, 2004 of $7,890,000 reflects, among other things, the fact that management now believes that certain deferred tax assets in respect of the U.S. and Italian operations are more likely than not to be realized. The deferred tax liabilities consist primarily of differences between the tax basis of depreciable assets and the adjusted basis as reflected in the financial statements. OEH has prepared these financial statements pursuant to a tax sharing agreement with SCL and its subsidiaries. In accordance with that agreement, prior to August 10, 2000, the date of the Company’s initial public offering, OEH utilized/relinquished losses with certain SCL subsidiaries. After that date, OEH may no longer utilize/relinquish losses with SCL and its subsidiaries. The following represents the net liability that exists from OEH to SCL and its subsidiaries: Year ended December 31, Tax sharing agreement 2004 $000 (92) 2003 $000 (1,973) 2002 $000 (1,973) 2004 $000 2003 $000 2002 $000 21,436 4,071 19,714 3,411 19,920 5,097 9. Supplemental cash flow information Year ended December 31, Cash paid for: Interest Income taxes Non-cash investing and financing activities: In conjunction with certain acquisitions in 2004, 2003 and 2002 (see Note 2(a)), liabilities were assumed as follows: Year ended December 31, Fair value of assets acquired Cash paid Liabilities assumed 2004 $000 30,146 (29,670) 476 2003 $000 50,611 (22,000) 28,611 2002 $000 73,166 (47,500) 25,666 10. Shareholders’ equity (a) Public offering In November and December 2003, the Company completed a registered public offering in the United States through underwriters of 3,450,000 newly-issued class A common shares. Net proceeds amounted to $51,893,000. (b) Dual common share capitalization The Company has been capitalized with class A common shares, of which there are 120,000,000 authorized, and class B common shares, of which there are 120,000,000 authorized, each convertible at any time into one class A common share. In general, holders of class A and class B common shares vote together as a single class, with holders of class B shares having one vote per share and holders of class A shares having one-tenth of one vote per share. In all other substantial respects, the class A and class B common shares are the same. (c) Shareholder rights agreement The Company has in place a shareholder rights agreement which will be implemented not earlier than the tenth day following the first to 34 occur of (i) the public announcement of the acquisition by a person (other than a subsidiary of the Company, SCL or a subsidiary of SCL) of shares carrying 20% or more of the total voting rights which may be cast at any general meeting of the Company and (ii) the commencement or announcement of a tender offer or exchange offer by a person for shares carrying 30% or more of the total voting rights that may be cast at any general meeting of the Company. At that time, the rights will detach from the class A and class B common shares, and the holders of the rights will be entitled to purchase, for each right held, one one-hundredth of a series A junior participating preferred share of the Company at an exercise price of $142 (the “Purchase Price”) for each one one-hundredth of such junior preferred share, subject to adjustment in certain events. From and after the date on which any person acquires beneficial ownership of shares carrying 20% or more of the total voting rights which may be cast at any general meeting of the Company, each holder of a right (other than the 48818_p20_44.qxd.rev2 20/4/05 10:26 am Page 35 acquiring person) will be entitled upon exercise to receive, at the then current Purchase Price and in lieu of the junior preferred shares, that number of class A or class B common shares (depending on whether the right was previously attached to a class A or B share) having a market value of twice the Purchase Price. If the Company is acquired or 50% or more of its consolidated assets or earning power is sold, each holder of a right will be entitled to receive, upon exercise at the then current Purchase Price, that amount of common equity of the acquiring company which at the time of such transaction would have a market value of two times the Purchase Price. Also, the Company’s board of directors may exchange all or some of the rights for class A and class B common shares (depending on whether the right was previously attached to a class A or B share) if any person acquires 20% beneficial ownership as described above, but less than 50% beneficial ownership. The rights will expire on June 1, 2010 but may be redeemed at a price of $0.05 per right at any time prior to the tenth day following the date on which a person acquires beneficial ownership of shares carrying 20% or more of the total voting rights which may be cast at any general meeting of the Company. (d) Acquired shares Included in shareholders’ equity is a reduction for 18,044,478 class B common shares of the Company that a subsidiary of the Company acquired from SCL in July 2002 under an agreement with SCL dating from July 2000. Consistent with the overall presentation of the capital structure in the financial statements, the Company has given effect to the terms and conditions of that agreement as if the agreement had been consummated from the beginning of the earliest year presented. As a result, a total of 18,044,478 class B common shares are deemed to be owned by the Company subsidiary at December 31, 2004 and 2003. Under applicable Bermuda law, these shares are outstanding and may be voted although in computing earnings per share these shares are treated as a reduction to outstanding shares. (e) Preferred shares The Company has 30,000,000 authorized preferred shares, par value $0.01 each, 500,000 of which have been reserved for issuance as series A junior participating preferred shares upon exercise of preferred share purchase rights held by class A and B common shareholders in connection with the shareholder rights agreement. See Note 10(c). 11. Employee stock option plans Under the Company’s 2000 and 2004 stock option plans, options to purchase up to 750,000 and 500,000, respectively, class A and B common shares may be awarded to employees of OEH at fair market value at the date of grant. Options are exercisable three years after award and must be exercised ten years from the date of grant. At December 31, 2004, 737,000 class A common shares were reserved under the 2000 plan for issuance pursuant to options awarded to 47 persons, and 87,000 class A common shares were reserved under the 2004 plan for issuance pursuant to options awarded to 34 persons. Transactions under the plans have been as follows: Outstanding at beginning of period Granted Terminated Exercised Outstanding at end of period Exercisable at end of period Year ended December 31, 2004 Option price Shares 676,000 $13.00-$19.00 $14.70 150,000 $13.40 (2,000) – 824,000 $13.00-$19.00 271,500 Year ended December 31, 2003 Option price Shares 573,000 $13.00-$19.00 103,000 $13.40-$17.09 – – 676,000 $13.00-$19.00 $19.00 260,000 Year ended December 31, 2002 Option price Shares $19.00 546,500 301,500 $13.00-$13.06 $19.00 (275,000) – 573,000 $13.00-$19.00 – The options outstanding at December 31, 2004, were as follows: Range of Exercise Prices $13.00 $13.06 $13.40 $14.70 $17.09 $19.00 $19.00 Number of Shares Outstanding Exercisable at at 12/31/2004 12/31/2004 30,000 – 271,500 – 98,000 – 150,000 – 3,000 – 11,500 11,500 260,000 260,000 824,000 271,500 Remaining Contractual Lives 7.8 7.8 8.4 9.6 8.8 6.2 5.6 Weighted Average of Exercise Prices for Outstanding Options $13.00 $13.06 $13.40 $14.70 $17.09 $19.00 $19.00 Exercise Prices for Exercisable Options – – – – – $19.00 $19.00 ORIENT-EXPRESS HOTELS LTD. 35 48818_p20_44.qxd.rev2 19/4/05 3:05 pm Page 36 11. Employee stock option plans (continued) As discussed in Note 1(e), OEH accounts for its stock-based compensation plans under APB Opinion No. 25. Had compensation cost for the Company's stock option plans been determined based on fair values as of the dates of grant, OEH’s net earnings and earnings per share would have been reported as follows: Year ended December 31, Net earnings: As reported on common shares Add: Stock-based compensation expense included in reported net income, net of related tax effects Deduct:Total stock-based employee compensation expense determined under fair value based method, net of related tax Pro forma Basic and diluted earnings per share: As reported Pro forma 2004 $000 2003 $000 2002 $000 28,222 23,609 25,294 1,514 – – (897) 28,839 $ 0.82 0.80 (1,040) 22,569 $ 0.76 0.72 (382) 24,912 $ 0.82 0.81 The pro forma figures in the preceding table may not be representative of amounts in future years. Estimates of fair values of stock options on the grant dates using the Black Scholes option pricing model are based on the following assumptions: As of and for year ended December 31, Expected share price volatility Risk free interest rate Expected annual dividends per share Expected life of stock options Weighted average fair value 2004 46.33% 4.01% $0.10 5 years $6.70 2003 51.68% 2.25% None 5 years $6.27 2002 40.34% 2.78% None 5 years $5.64 12. Commitments and contingencies Outstanding contracts to purchase fixed assets were approximately $27,200,000 at December 31, 2004 (2003 – $11,200,000). Future rental payments under operating leases in respect of equipment rentals and leased premises are payable as follows: Year ending December 31, 2005 2006 2007 2008 2009 2010 and thereafter $000 922 507 257 194 159 155 2,194 Rental expense for the year ended December 31, 2004 amounted to $1,716,000 (2003 – $1,366,000, 2002 – $1,108,000). Under the agreement to acquire The Royal Scotsman (see Note 2(a)), OEH has an option exercisable in April 2005 to purchase 50% of the outstanding shares of the train-owning company at a multiple of EBITDA less existing debt (as defined in the agreement). OEH also has an option exercisable in December 2007 to acquire the remaining 50% of the outstanding shares at a multiple of EBITDA less existing debt (as defined in the agreement). In the event that OEH does not exercise these options, the existing shareholders have the option to sell the related shares to OEH for £1,400,000 ($2,700,000) and £2,100,000 ($4,000,000), respectively. At December 31, 2004, the fair value of this contract was approximately zero. Pursuant to the terms of its investment in the Afloat in France business (see Note 2(a)), OEH purchased an option to acquire the remaining shares in the business, which is exercisable effective in May 9, 2009. Prior to that date, the other shareholders have the right to sell their shares in the business to OEH. Both options have the same exercise prices, which are determined at a multiple of EBITDA less existing debt (as defined in the agreement) during the exercise periods. The exercise price of each option approximates the fair value of the shares at December 31, 2004. Pursuant to the terms of its investment in the Pansea Hotel group (see Note 2(a)), OEH paid $1,400,000, which is recorded in other assets, for options exercisable after three to five years to acquire all of the holding company’s shares. The existing shareholders also have the right to sell their shares to OEH after five years. These options have the same exercise prices, which are determined at a multiple of EBITDA less existing debt (as defined in the agreement) during the exercise periods. The exercise price of the options approximates the fair value of the shares at December 31, 2004. 36 48818_p20_44.qxd.rev2 20/4/05 10:28 am Page 37 13. Derivative financial instruments OEH is exposed to interest rate risk on its floating rate debt and has entered into interest rate cap agreements that limit such exposure to a certain level. These agreements have been designated and have qualified as cash flow hedges of the benchmark interest rate risk related to the floating rate debt. Considering that the cap agreements have the same profile as the respective hedged debt instruments, they are expected to be and have been highly effective and, therefore, no ineffectiveness has been recognized in earnings and no component of the derivative instruments was excluded from the assessment of hedge effectiveness. At December 31, 2004 and 2003, the fair values of the outstanding interest rate caps were accounted for as other assets at $124,000 and $524,000, respectively. The amounts in accumulated other comprehensive income, a $209,000 loss at December 31, 2004, will be recognized in earnings in the periods during which the hedged forecasted transactions affect earnings (i.e., when the hedged interest expense on the debt is recorded). Of the existing losses at December 31, 2004, approximately $210,000 will be reclassified into earnings during the next 12 months, assuming no further changes in fair value of the contracts. No hedges were discontinued during 2004 and OEH does not hold derivatives other than for hedging purposes. In December 2003, OEH entered into an interest rate swap to hedge its exposure to interest rate movements in a loan for a notional amount of a9,466,700 ($12,900,000). The fair value of the swap was $630,000 negative and $142,800 negative at December 31, 2004 and 2003, respectively, and recorded in accrued liabilities. Changes in the fair value of this swap are recorded to interest expense as OEH elected not to apply hedge accounting for this transaction. 14. Other comprehensive income/(loss) The accumulated balances for each component of other comprehensive loss are as follows: Year ended December 31, Foreign currency translation adjustments Derivative financial instruments Minimum pension liability, net of tax 2004 $000 (12,636) (209) – (12,845) 2003 $000 (17,682) 92 (1,613) (19,203) 2004 $000 28,222 5,046 (301) – 1,613 34,580 2003 $000 23,609 10,465 102 – (107) 34,069 The components of other comprehensive income/(loss) are as follows: Year ended December 31, Net earnings on common shares Foreign currency translation adjustments Change in fair value of derivatives Reclassification adjustment for losses included in net earnings Additional minimum pension liability, net of tax Comprehensive income ORIENT-EXPRESS HOTELS LTD. 2002 $000 25,294 8,361 (10) 1,756 (1,506) 33,895 37 48818_OEX_FINANCIALS_p20.qxd 14/4/05 2:24 pm Page 38 15. Information concerning financial reporting for segments and operations in different geographical areas OEH’s segment information has been prepared in accordance with SFAS No. 131, “Disclosures about Segments of an Enterprise and Related Information”. OEH’s operations are organized along service lines as two segments, (i) hotels and restaurants and (ii) tourist trains and cruises, and are grouped into various geographical regions. Hotels at December 31, 2004 are located in the United States, Caribbean, Mexico, Europe, Southern Africa, South America, Southeast Asia, Australia and South Pacific, restaurants are located in London, New York and Buenos Aires, tourist trains operate in Europe, Southeast Asia and Peru, and a river cruiseship operates in Burma and five canal boats in France. Segment performance is evaluated based upon segment net earnings before interest, tax (including tax on earnings from unconsolidated companies), depreciation, amortization and gain on hotel asset sale (“segment EBITDA”). Segment information is presented in accordance with the accounting policies described in Note 1. Financial information regarding these business segments is as follows: Year ended December 31, Revenue: Hotels and restaurants Owned hotels – Europe – North America – Rest of World Hotel management/part ownership interests Restaurants Tourist trains and cruises Depreciation and amortization: Hotels and restaurants Owned hotels – Europe – North America – Rest of World Restaurants Tourist trains and cruises Segment EBITDA: Owned hotels – Europe – North America – Rest of World Hotel management/part ownership interests Restaurants Tourist trains and cruises Central overheads Segment EBITDA/net earnings reconciliation: Segment EBITDA Add: Gain on sale of hotel asset Less Depreciation and amortization Net finance costs Provision for income taxes Share of provision for income taxes of unconsolidated companies Net earnings 38 2004 $000 2003 $000 2002 $000 116,074 75,376 79,576 7,344 20,339 298,709 58,575 357,284 115,884 66,564 62,989 6,495 17,510 269,442 46,421 315,863 99,939 58,801 54,725 5,104 18,240 236,809 42,459 279,268 9,954 6,536 7,755 757 25,002 3,347 28,349 8,420 6,249 6,888 595 22,152 3,113 25,265 6,543 4,433 5,481 512 16,969 2,577 19,546 29,868 14,951 18,051 14,885 3,911 13,057 (15,707) 79,016 32,789 11,097 11,077 13,474 2,616 5,984 (12,157) 64,880 29,170 11,149 12,696 12,408 3,779 8,348 (10,509) 67,041 79,016 64,880 67,041 – 4,250 – 28,349 17,225 2,551 2,669 28,222 25,265 17,219 1,002 2,035 23,609 19,546 18,351 2,287 1,563 25,294 48818_p20_44.qxd.rev2 20/4/05 10:31 am Page 39 Year ended December 31, Earnings from unconsolidated companies: Hotels and restaurants Hotel management/part ownership interests Restaurants Tourist trains and cruises Capital expenditure: Hotels and restaurants Owned hotels – Europe – North America – Rest of World Restaurants Tourist trains and cruises Identifiable assets: Hotels and restaurants Owned hotels – Europe – North America – Rest of World Hotel management/part ownership interests Restaurants Tourist trains and cruises 2004 $000 2003 $000 2002 $000 6,437 223 6,660 2,424 9,084 6,979 85 7,064 256 7,320 7,310 (125) 7,185 1,286 8,471 32,643 14,177 15,214 694 62,728 2,376 65,104 16,827 19,928 13,213 801 50,769 3,681 54,450 415,791 296,704 307,155 103,184 43,024 1,165,858 99,733 1,265,591 411,818 230,956 316,532 81,159 37,543 1,078,008 91,218 1,169,226 16,712 23,601 12,350 2,313 54,976 1,881 56,857 Financial information regarding geographic areas based on the location of properties is as follows: Year ended December 31, Revenue: Europe North America Rest of World Long-lived assets at book value: Europe North America Rest of World 2004 $000 2003 $000 2002 $000 169,788 98,244 89,252 357,284 157,632 87,341 70,890 315,863 137,179 80,873 61,216 279,268 431,663 331,544 306,732 1,069,939 412,246 276,070 309,965 998,281 2004 $000 916,811 123,599 29,529 1,069,939 2003 $000 822,257 146,495 29,529 998,281 Long-lived assets at book value constitute the following: Property, plant and equipment Investments Goodwill ORIENT-EXPRESS HOTELS LTD. 39 48818_OEX_FINANCIALS_p20.qxd 14/4/05 2:33 pm Page 40 16. Related party transactions For the year ended December 31, 2004, OEH paid subsidiaries of SCL $5,330,000 (2003 – $4,631,000, 2002 – $5,899,000) for the provision of various services provided under a shared services agreement between OEH and SCL. These amounts have been settled in accordance with the shared services agreement and are included in selling, general and administrative expenses. OEH manages under a long-term contract the Charleston Place Hotel (accounted for under the equity method) and has made loans to the hotel-owning company. For the year ended December 31, 2004, OEH earned $3,943,000 (2003 – $3,917,000, 2002 – $4,087,000) in management fees which are recorded in revenue, and $8,165,000 (2003 – $7,080,000, 2002 – $7,892,000) in interest income on partnership and other loans, which is recorded in earnings from unconsolidated companies. These loans have an indefinite maturity period and bear interest at a spread over LIBOR. OEH manages under long-term contracts the Hotel Monasterio and the Machu Picchu Sanctuary Lodge owned by its 50%/50% joint venture with local Peruvian interests, as well as the 50%-owned PeruRail operation, and provides loans, guarantees and other credit accommodation to these joint ventures. In the year ended December 31, 2004, OEH earned management and guarantee fees of $4,337,000 (2003 – $1,940,000, 2002 – $1,167,000), and loan interest of $104,000 (2003 – $297,000, 2002 – $330,000) which is recorded in earnings form unconsolidated companies. At December 31, 2004, loans to the hotels aggregated $2,000,000, bear interest at a spread over LIBOR and come due in 2005. At the same date, OEH had a $750,000 subordinated loan to the PeruRail operation with an indefinite maturity date and interest also at a spread over LIBOR. All of the guarantees relating to the Company’s investments in Peru were in place prior to December 31, 2002. OEH manages under a long-term contract the Hotel Ritz in Madrid, Spain, in which OEH acquired a 50% interest in April 2003 (see Note 2) and is accounted for under the equity method. For the year ended December 31, 2004, OEH earned $969,000 (2003 – $1,069,000) in management fees, which are included in revenue. OEH has granted to James Sherwood, Chairman and a director of the Company, a right of first refusal to purchase the Hotel Cipriani in Venice, Italy in the event OEH proposes to sell it. The purchase price would be the offered sale price in the case of a cash sale or the fair market value of the hotel, as determined by an independent valuer, in the case of a non-cash sale. Mr. Sherwood has also been granted an option to purchase the hotel at fair market value if a change in control of the Company occurs. 17. Subsequent events (unaudited) On February 10, 2005, OEH announced that it had acquired a 93.5% interest in, and full management and operational control of, the 301room Grand Hotel Europe in St Petersburg, Russia. The total investment in this property over three years is expected to approximate $125,000,0000, including the total purchase price and subsequent refurbishment. Financing for the investment, in the amount of $65,000,000, was provided by the International Finance Corporation and a syndicate of banks. On February 25, 2005, the Company filed a registration statement with the SEC for the public offering in the United States through underwriters of 4,000,000 newly-issued class A common shares of the Company. Net proceeds from the offering are estimated at $94,800,000 which OEH intends to use primarily for its general corporate purposes which may include funding capital expenditure at existing OEH properties, or purchase of additional properties, funding OEH’s working capital needs, or reducing OEH debt. Summary of quarterly earnings (unaudited) Quarter ended December 31 $000 2004 Revenue Earnings/(losses) before net finance costs Net finance costs Earnings/(losses) before income taxes Provision for/(benefit from) income taxes Earnings from unconsolidated companies net of tax Net earnings/(losses) on class A and B common shares Net earnings/(losses) per class A and B common share: basic and diluted Dividends per class A and B common share 40 92,889 9,511 (2,618) 6,893 (1,316) 213 8,422 $ 0.25 0.025 September 30 $000 100,025 15,807 (4,751) 11,056 2,504 2,943 11,495 $ 0.34 0.025 June 30 $000 100,536 16,529 (4,876) 11,653 2,375 3,633 12,911 $ 0.38 0.025 March 31 $000 63,834 (2,933) (4,980) (7,913) (1,012) 2,295 (4,606) $ (0.13) 0.025 48818_p20_44.qxd.rev2 20/4/05 10:32 am Page 41 Summary of quarterly earnings (unaudited) continued December 31 $000 2003 Revenue Gain on sale of hotel asset Earnings before net finance costs Net finance costs Earnings/(losses) before income taxes Provision for/(benefit from) income taxes Earnings from unconsolidated companies net of tax Net earnings/(losses) on class A and B common shares 77,708 4,250 8,818 (2,919) 5,899 (1,530) 1,189 8,618 Quarter ended September 30 June 30 $000 $000 88,492 – 11,697 (4,600) 7,097 1,308 2,391 8,180 March 31 $000 60,409 – 721 (4,971) (4,250) (600) 1,042 (2,608) 89,254 – 13,274 (4,729) 8,545 1,824 2,698 9,419 $ 0.27 $ 0.27 $ 0.31 2003 $000 315,863 2002 $000 279,268 2001 $000 252,236 2000 $000 267,459 – – – Net earnings/(losses) per class A and B common share: basic and diluted $ (0.08) Five-year performance 2004 $000 357,284 Year ended December 31, Revenue Gain on sale of hotel asset 4,250* – Earnings from unconsolidated companies – net of tax 9,084 7,320 8,471 7,415 8,536 Net earnings on class A and class B common shares 28,222 $ 23,609 $ 25,294 $ 29,850 $ 39,965 $ 0.82 $000 1,265,591 0.76 $000 1,169,226 0.82 $000 998,532 0.97 $000 836,251 1.43 $000 725,876 Long-term obligations 583,706 554,188 459,016 362,871 276,773 Shareholders’ equity 544,990 $ 0.10 512,444 $ – 426,482 $ – 392,587 $ – 378,717 $ – Net earnings per class A and class B common share Basic and diluted Total assets Dividends per class A and class B common share *The gain in 2003 related to the sale of the Hotel Quinta do Lago in Portugal. Price range of common shares and dividends (unaudited) The class A common shares of the Company are traded on the New York Stock Exchange under the symbol OEH.The class B common shares of the Company are closely held and not listed. The following table presents the quarterly high and low sales prices of class A common shares in 2004 and 2003 as reported for New York Stock Exchange composite transactions: 2004 First quarter Second quarter Third quarter Fourth quarter High $ 19.79 18.23 17.04 23.05 2003 Low $ 16.35 14.50 14.50 15.71 High $ 13.50 14.81 17.20 17.70 Low $ 8.50 9.35 13.89 15.55 The Company paid no cash dividends on its class A and B common shares in 2003, and paid quarterly cash dividends at the rate of $0.025 per class A and B common share in 2004. ORIENT-EXPRESS HOTELS LTD. 41 48818_OEX_FINANCIALS_p20.qxd 14/4/05 2:35 pm Page 42 Summary of earnings by operating unit and region (unaudited) The revenue and segment net earnings before interest, tax (including tax on earnings from unconsolidated companies), depreciation, amortization and gain on hotel asset sale (“segment EBITDA”) for the years ended 2004, 2003 and 2002 are analyzed as follows: Year ended December 31, 2004 $m 2003 $m 2002 $m Revenue and earnings from unconsolidated companies: Owned hotels – Europe – North America – Rest of the World Hotel management interests Restaurants Tourist trains and cruises Gain on sale of Quinta do Lago Total 116.1 75.4 79.6 14.9 20.5 62.5 – 369.0 115.9 66.6 63.0 13.5 17.6 48.7 4.2 329.5 99.9 58.8 54.8 12.4 18.1 45.3 – 289.3 Segment EBITDA: Owned hotels – Europe – North America – Rest of the world Hotel management interests Restaurants Tourist trains and cruises Central overheads Total segment EBITDA 29.9 15.0 18.0 14.9 3.9 13.0 (15.7) 79.0 32.8 11.1 11.1 13.5 2.6 6.0 (12.2) 64.9 29.2 11.1 12.7 12.4 3.8 8.3 (10.5) 67.0 2004 $m 28.2 2003 $m 23.7 2002 $m 25.2 28.4 17.2 2.6 2.6 25.3 17.2 1.0 2.0 19.5 18.4 2.3 1.6 – 79.0 (4.3) 64.9 – 67.0 The foregoing segment EBITDA reconciles to net earnings as follows: Year ended December 31, Segment net earnings Add: Depreciation and amortization Net finance costs Provision for income taxes Share of provision for income taxes of unconsolidated companies Less: Gain on sale of hotel Segment EBITDA Management evaluates the operating performance of the Company’s segments on the basis of segment EBITDA and believes that segment EBITDA is a useful measure of operating performance because segment EBITDA is not affected by non-operating factors such as leverage and the historic cost of assets. EBITDA is a financial measure commonly used in the Company's industry. Our segment EBITDA, however, may not be comparable in all instances to EBITDA as disclosed by other companies. Segment EBITDA should not be considered as an alternative to earnings from operations or net earnings (as determined in accordance with U.S. generally accepted accounting principles) as a measure of the Company’s operating performance, or as an alternative to net cash provided by operating, investing and financing activities (as determined in accordance with U.S. generally accepted accounting principles) as a measure of our ability to meet cash needs. 42 48818_p20_44.qxd.rev2 20/4/05 10:33 am Page 43 Summary of operating information for owned hotels (unaudited) Average Daily Rate ($) Year ended December 31, Europe North America Rest of World Worldwide 2004 626 322 247 366 2003 493 314 228 340 Rooms Sold (’000) Year ended December 31, Europe North America Rest of World Worldwide 2004 108 142 183 433 2003 139 131 160 430 RevPAR ($) Year ended December 31, Europe North America Rest of World Worldwide 2004 342 217 136 214 2003 280 200 107 184 Comparable/Same Store RevPAR ($) Year ended December 31, Europe North America Rest of World Worldwide 2004 346 216 137 213 2003 307 200 106 184 $ 13 8 29 16 Change % Local Currency 2 8 18 8 Corporate governance The Board of Directors of the Company has established corporate governance measures substantially in compliance with requirements of the New York Stock Exchange (“NYSE”). These include a set of Corporate Governance Guidelines, Charters for each of the Audit Committee, Compensation Committee, and Nominating and Governance Committee of the full Board, and a Code of Business Conduct for Directors, Officers and Employees. The Board of Directors has also adopted a Code of Business Practices for the Company's Principal Executive, Financial and Accounting Officers. These documents are published on the Company’s website (www.orient-express.com) or may be obtained by writing to the Company’s Secretary at its registered office address (Orient-Express Hotels Ltd., 22 Victoria Street, P.O. Box HM 1179, Hamilton HM EX, Bermuda). Because the Company is a foreign private issuer as defined in rules of the U.S. Securities and Exchange Commission, it is not required to comply with all NYSE corporate governance requirements as they apply to U.S. domestic companies listed on the NYSE. The Company’s corporate governance measures differ in two significant ways. First, the Charter of the Company’s Nominating and Governance Committee generally mandates the same responsibilities as NYSE rules require but authorizes the Committee to act only upon the Board’s request and in an advisory capacity. Second, the Charter of the Company’s Compensation Committee authorizes the Committee to recommend to the Board the compensation of the Company's chief executive officers but does not empower the Committee itself to determine, approve or modify that compensation. ORIENT-EXPRESS HOTELS LTD. 43 48818_p20_44.qxd.rev2 19/4/05 3:06 pm Page 44 Shareholder and investor information Correspondence Orient-Express Services Ltd. 20 Upper Ground London SE1 9PF England Tel: +44 (0)20 7805 5060 Fax: +44 (0)20 7805 5908 (delete first 0 if dialling from outside the U.K.) Website http://www.orient-express.com Stock exchange listing Orient-Express Hotels Ltd. class A common shares are listed on the New York Stock Exchange under the trading symbol OEH. Share transfer agent and registrar EquiServe Trust Company N.A P.O. Box 43010 Providence, Rhode Island 02940-3010 Tel: +1 (781) 575-3170 Website: http://www.equiserve.com Shareholders are encouraged to contact the Transfer Agent directly regarding any change in certificate registration, change of mailing address, lost or stolen certificates, consolidation of multiple accounts, elimination of duplicate mailings and related shareholder service matters. Shareholders may also access their accounts and other information directly through EquiServe’s website. Co-registrar of shares The Bank of Bermuda 6 Front Street Hamilton HM 11 Bermuda Independent registered public accounting firm Deloitte & Touche LLP Two World Financial Center New York, New York 10281 Annual general meeting The annual general meeting of shareholders will be held at the registered office of the company at 22 Victoria Street, Hamilton, Bermuda, on June 6, 2005, at 2:00pm. Shareholder information Copies of SEC Form 10-K annual reports, SEC Form 10-Q quarterly reports and other published financial information are available on the company’s website or may be obtained upon request to: Orient-Express Hotels Inc. 1114 Avenue of the Americas New York, New York 10036 Tel: +1 (212) 302-5055 Fax: +1 (212) 302-5073 Investor relations Shareholders, securities analysts, portfolio managers and representatives of financial institutions seeking financial information may contact: James Struthers Chief Financial Officer Orient-Express Hotels Ltd. c/o Orient-Express Services Ltd. 20 Upper Ground London SE1 9PF Tel: +44 (0)20 7805 5223 Fax: +44 (0)20 7805 5010 Email: james.struthers@orient-express.com (delete first 0 if dialling from outside the U.K.) William W. Galvin III The Galvin Partnership 136 Maple Avenue P.O. Box 1248 Greenwich, Connecticut 06830 Tel: +1 (203) 618-9800 Fax: +1 (203) 618-1010 Email: wwg@galvinpartners.com Media seeking information should contact: Pippa Isbell Vice President – Public Relations Orient-Express Hotels Ltd. c/o Orient-Express Services Ltd. 20 Upper Ground London SE1 9PF Tel: +44 (0)20 7805 5065 Fax: +44 (0)20 7805 5938 Email: pippa.isbell@orient-express.com (delete first 0 if dialling from outside the U.K.) 44 Produced by The Illustrated London News Group. Printed in the United Kingdom by GreenShires Group Ltd. Registered office Orient-Express Hotels Ltd. 22 Victoria Street P.O. Box HM 1179 Hamilton HM EX Bermuda Tel: +1 (441) 295-2244 Fax: +1 (441) 292-8666 COVERS.rev 21/4/05 3:35 pm Page 2 Reservation information Afloat in France Burgundy and Languedoc, France U.K. telephone: +44 20 7960 0500 Fax: +44 20 7805 5908 U.S. telephone: +1 401 351 7518 Fax: +1 401 351 7220 Bora Bora Lagoon Resort & Spa Tahiti, French Polynesia Telephone: +689 60 40 00 Fax: +689 60 40 03 British Pullman South of England U.K. telephone: +44 20 7960 0500 Fax: +44 20 7805 5908 U.S. telephone: +1 401 351 7518 Fax: +1 401 351 7220 Copacabana Palace Rio de Janeiro, Brazil Telephone: +55 21 2548 7070 Fax: +55 21 2235 7330 La Résidence Phou Vao Luang Prabang, Laos Telephone: +856 71 21 2194 Fax: +856 71 21 2534 The Governor’s Residence Yangon, Myanmar Telephone: +951 229 860 Fax: +95 1 228 260 Eastern & Oriental Express Southeast Asia U.K. telephone: +44 20 7960 0500 Fax: +44 20 7805 5908 U.S. telephone: +1 401 351 7518 Fax: +1 401 351 7220 La Residencia Deià, Mallorca, Spain Telephone: +34 971 63 90 11 Fax: +34 971 63 93 70 The Inn at Perry Cabin St Michaels, Maryland Telephone: +1 410 745 2200 Fax: +1 410 745 3348 La Samanna St Martin, French West Indies Telephone: +590 590 87 6400 Fax: +590 590 87 8786 The Observatory Hotel Sydney, Australia Telephone: +61 2 9256 2222 Fax: +61 2 9256 2233 Le Manoir aux Quat’Saisons Oxfordshire, England Telephone: +44 1844 278881 Fax: +44 1844 278847 The Orient-Express Gift Collection London, England Telephone: +44 20 7805 5019 Fax: +44 20 7805 5909 Lilianfels Blue Mountains Katoomba, Australia Telephone: +61 2 4780 1200 Fax: +61 2 4780 1300 The Royal Scotsman Edinburgh, Scotland U.K. telephone: +44 131 555 1344 Fax: +44 131 555 1345 U.S. telephone: +1 800 922 8625 Hotel Caruso Ravello, Italy Telephone: +39 0185 267898 Fax: +39 0185 267899 2 16 Chief Financial Officer’s report 3 Financial highlights 18 Awards received in 2004 4 Directors and management team 19 Financial review 6 Chairman’s message 44 Shareholder and investor information 8 President’s overview of performance 45 Reservation information Above: Afloat in France operates five pénichehôtels – luxuriously-converted canal boats – which travel through exceptional landscapes in Languedoc, Burgundy and Provence. Arguably the most relaxed and sybaritic way of experiencing the French countryside, these lavishly equipped craft link great cities with remote villages, traveling past forests, fields and world-renowned vineyards. Guests enjoy the services of a full crew on board, who serve exceptional regional cuisine and arrange visits to local sights. Lapa Palace Lisbon, Portugal Telephone: +351 21 394 9494 Fax: +351 21 395 0665 Reid’s Palace Funchal, Madeira, Portugal Telephone: +351 291 71 7171 Fax: +351 291 71 7177 La Résidence d’Angkor Siem Reap, Cambodia Telephone: +855 63 963 390 Fax: +855 63 963 391 Harry’s Bar London, England (A private club) Company profile La Cabaña Buenos Aires, Argentina Telephone and fax: +54 11 4814 0001 PeruRail Hiram Bingham train, Cuzco-Machu Picchu Telephone: +51 84 238 722 Fax: +51 84 221 114 Charleston Place Charleston, South Carolina Telephone: +1 843 722 4900 Fax: +1 843 722 0728 Grand Hotel Europe St Petersburg, Russia Telephone: +7 812 329 6000 Fax: +7 812 329 6001 3 Keswick Hall Charlottesville,Virginia Telephone: +1 434 979 3440 Fax: +1 434 977 4171 Orient-Express Safaris Eagle Island Camp, Khwai River Lodge, Savute Elephant Camp Botswana, Southern Africa Telephone: +27 11 274 1800 Fax: +27 11 481 6065 Road To Mandalay Mandalay, Myanmar U.K. telephone: +44 20 7960 0500 Fax: +44 20 7805 5908 U.S. telephone: +1 401 351 7518 Fax: +1 401 351 7220 El Encanto Hotel & Garden Villas Santa Barbara, California Currently under development. Contents Jimbaran Puri Bali Bali, Indonesia Telephone: +62 361 701 605 Fax: +62 361 701 320 Machu Picchu Sanctuary Lodge Machu Picchu, Peru Telephone: +51 84 21 1038 Fax: +51 84 21 1053 Hotel Cipriani and Palazzo Vendramin Venice, Italy Telephone: +39 0 41 520 7744 Fax: +39 0 41 520 3930 Maroma Resort and Spa Riviera Maya, Mexico Telephone: +52 998 872 8200 Fax: +52 998 872 8220 Hôtel de la Cité Carcassonne, France Telephone: +33 468 71 98 71 Fax: +33 468 71 50 15 Miraflores Park Hotel Lima, Peru Telephone: +51 1 242 3000 Fax: +51 1 242 3393 Hotel Monasterio Cuzco, Peru Telephone: +51 84 24 1777 Fax: +51 84 24 6983 Mount Nelson Hotel Cape Town, South Africa Telephone: +27 21 483 1000 Fax: +27 21 483 1782 Hotel Ritz Madrid, Spain Telephone: +34 91 701 67 67 Fax: +34 91 701 67 76 Napasai Koh Samui,Thailand Telephone: +66 77 42 92 00 Fax: +66 77 42 92 01 Hotel Splendido and Splendido Mare Portofino, Italy Telephone: +39 0185 267 800 Fax: +39 0185 267 804 Northern Belle U.K. U.K. telephone: +44 20 7690 0500 Fax: +44 20 7805 5908 U.S. telephone: +1 401 351 7518 Fax: +1 401 351 7220 www.orient-express.com The Westcliff Johannesburg, South Africa Telephone: +27 11 646 2400 Fax: +27 11 646 3500 ‘21’ Club New York, New York Telephone: +1 212 582 7200 Fax: +1 212 581 7138 Ubud Hanging Gardens Bali, Indonesia Telephone: +62 361 701 605 Fax: +62 361 701 320 Venice Simplon-Orient-Express London-Paris-Venice U.K. telephone: +44 20 7960 0500 Fax: +44 20 7805 5908 U.S. telephone: +1 401 351 7518 Fax: +1 401 351 7220 Villa San Michele Florence, Italy Telephone: +39 0 55 567 8200 Fax: +39 0 55 567 8250 Windsor Court Hotel New Orleans, Louisiana Telephone: +1 504 523 6000 Fax: +1 504 596 4513 ORIENT-EXPRESS HOTELS LTD. 45 48818_COVERS.rev 20/4/05 4:56 pm Page 1 www.orient-express.com HOTEL CIPRIANI Venice, Italy PALAZZO VENDRAMIN Venice, Italy HOTEL SPLENDIDO Portofino, Italy VILLA SAN MICHELE Florence, Italy CAPANNELLE Tuscany, Italy HOTEL CARUSO Ravello, Italy HOTEL RITZ Madrid, Spain LA RESIDENCIA Deià, Mallorca, Spain LAPA PALACE Lisbon, Portugal REID'S PALACE HOTEL Madeira, Portugal HÔTEL DE LA CITÉ Carcassonne, France GRAND HOTEL EUROPE St Petersburg, Russia HARRY’S BAR London, England LE MANOIR AUX QUAT’SAISONS Chef-Proprietor Raymond Blanc Oxfordshire, England ‘21’ CLUB New York, New York INN AT PERRY CABIN St Michaels, Maryland KESWICK HALL Charlottesville,Virginia WINDSOR COURT HOTEL New Orleans, Louisiana CHARLESTON PLACE Charleston, South Carolina EL ENCANTO Santa Barbara, California MAROMA RESORT AND SPA Riviera Maya, Mexico LA SAMANNA St Martin, French West Indies MOUNT NELSON HOTEL Cape Town, South Africa THE WESTCLIFF Johannesburg, South Africa ORIENT-EXPRESS SAFARIS Eagle Island Camp, Botswana ORIENT-EXPRESS SAFARIS Khwai River Lodge Botswana ORIENT-EXPRESS SAFARIS Savute Elephant Camp Botswana THE OBSERVATORY HOTEL Sydney, Australia LILIANFELS BLUE MOUNTAINS Katoomba, New South Wales, Australia PANSEA HOTELS & RESORTS Siem Reap, Bali, Koh Samui, Luang Prabang,Yangon, Southeast Asia COPACABANA PALACE Rio de Janeiro, Brazil LA CABAÑA Buenos Aires, Argentina MIRAFLORES PARK HOTEL Lima, Peru HOTEL MONASTERIO Cuzco, Peru MACHU PICCHU SANCTUARY LODGE Machu Picchu, Peru BORA BORA LAGOON RESORT & SPA Bora Bora, French Polynesia PERURAIL Peru VENICE SIMPLON-ORIENT-EXPRESS London, Paris,Venice BRITISH PULLMAN South of England NORTHERN BELLE North of England THE ROYAL SCOTSMAN Scotland EASTERN & ORIENTAL EXPRESS Southeast Asia ROAD TO MANDALAY Irrawaddy River, Burma (Myanmar) AFLOAT IN FRANCE France 3470-AR-04 HOTEL SPLENDIDO MARE Portofino, Italy Orient-Express Hotels Ltd. Annual Report 2004 Orient-Express Hotels Ltd. Orient-Express Hotels Ltd. 2004 A NNUAL R EPORT