Upcoming Sessions: June 4 - 6, 2012 October 15 - 17, 2012 Developing Your Sales Organization for Strategic Success Created for experienced executives and managers responsible for sales operations and product-line profitability. Learn to lead high-performance sales organizations. Developing a world-class sales organization requires advanced leadership tools. I n any business, developing and managing a high performance ‘sales organization’ extends well beyond sales managers and account teams. It includes managing effective leadership interfaces down into your organization, out to your customers, up to managing executives, and across to other key departments such as marketing, production and customer service. Enroll today to earn your certificate 3 This is the only program of its kind in Canada that helps leaders influence external and internal customers. It will help you develop new strategies in five vital teaching module areas that drive sales organization success. WAYS TO REGISTER SEE OVER Review complete program content inside The Best Part: You will have the chance to apply four customized leadership and management assessment tools to build organizational sales performance – a $500 value. OPEN ENROLLMENT • Marketing & Sales Sales Leadership Excellence: What You Will Learn 1. A 360° leader’s perspective on managing effective sales interfaces: up, down, across and outside your organization Sales Leadership Excellence: Developing Your Sales Organization for Strategic Success Bonus Teaching Tools and Leadership Materials: Pre/Post-Seminar 2. Study seven performance drivers of sales Each participant will apply advanced leadership and sales organization tools (a $500 value) prior to the program, including: 3. Identify the most attractive market yy Completion of the personal leadership profile assessment to maximize your management effectiveness yy Completion of a high-performance team-building instrument to measure key engagement levels of your team with professional instructor feedback 4. Use a DISC Leadership Effectiveness yy Receive a 75+ page resource guide to implement new action strategies yy Receive a 1-hour post-seminar coaching session to review your progress and leadership action plan organization success – apply immediately to improve performance opportunities using the Sextant Opportunity Matrix Assessment to introduce new team leadership approaches 5. Measure your employees’ key perceptions towards achieving success 6. Plan for success by assessing your company’s culture, your competitors’ strengths and weaknesses, and your customers Bonus: Includes four key assessment tools! 7. Understand successful sales team dynamics 8. How to use power and authority between team members and departments 9. Setting team purpose, values and goals to create potent sales leadership plans What Participants Say: “This course will provide insights into yourself, your team and your company. Along with these will come tools to build and improve your business.” M. Feron, National Sales Manager ITW Construction Products “Excellent course. Amazing facilitator. Will absolutely recommend to colleagues.” K. Treuer, New Business Channel Manager DLM Foods Canada Apply the latest leadership and management assessment tools to your current business situations. Next Session: June 4 - 6, 2012 • See back panel for three easy ways to register Program Content PART 1: Creating a World-Class Sales Organization – a 360° Leadership Perspective yy The role of executives overseeing divisional sales/profit performance yy The cost of low-performance environments Managing Key Relationships From Four Leadership Perspectives yy Down into your organization yy Across key support departments yy Out to external customers/clients yy Up to owners and senior executives yy Which departments/leaders contribute to your sales organization success? yy Measuring and comparing each of the seven drivers in your operations PART 4: Sales Growth – Identifying Best Customer Opportunities Leadership Assessment Tool Strategic Planning for Sales Leadership yy Measuring your personal style in leadership, power and authority yy Setting yourself improvement goals yy Leadership for higher sales results, productivity and job satisfaction PART 3: Your Team’s Dynamics – Engaging Employees to Drive Business Growth and Success The Causal Drivers of High-level Employee Engagement yy Focus, will and executional capability yy Building high-trust relationships with key departments yy Supportive business culture – how does your business measure-up? yy Balancing competing motivations, power and authority Conducting a Sales Organization Capabilities Assessment PART 2: Your Leadership Approach – Performance Drivers and Behaviours Overview of Research Findings of High Performance Behaviours yy Winning behaviours: the high- performance leadership model Who Should Attend yy The model for human behaviour – DISC methodology yy 24 key employee measurements that impact team performance yy High performance assessment results of your sales team’s engagement This course is ideal for any leader who has a direct profit responsibility for their division or company: yy Sales managers yy Vice presidents yy Business owners yy Regional managers yy Steps to establishing long-term team purpose, values, and goals yy Business strategies to improve sales team engagement, departmental cooperation and customer loyalty yy Developing potent sales leadership plans to drive superior sales results yy Managing social networks Using a Market Opportunity Methodology to Prioritize Best Opportunity Customers yy Evaluate your customers/prospects yy Know your competition yy Leveraging key market segments PART 5: Measuring Performance and Building Pivotal Staff Relationships yy How to provide important feedback without losing trust yy The cost of low-trust management relationships; the profit in high-trust yy Helping under-performers set new goals yy Eliminating power struggles: using the seven performance drivers to overcome difficult work relationships In-Company Training This and all SEEC programs can be delivered on-site or customized for your group’s needs. For more information call 416-360-8850 or visit www.seec.schulich.yorku.ca. Instructor Profile What Participants Say: George Anastasopoulos “I valued the opportunity to learn more about my leadership style and how to simply identify ways to better connect with my team and customers.” George Anastasopoulos is founder, president, and head coach at Leadership Fundamentals Inc. He is a highly experienced executive, leadership coach, facilitator and instructor, who has worked with hundreds of marketing and sales professionals to help them develop both their leadership style and tactical sales skills. In addition to sales organizational planning, his teaching areas include negotiations skills, account management and relationship management and sales distribution. C. Hogan, Director, Business Development Sun Life Financial Enjoy our 100% Satisfaction Guarantee! Upcoming Sessions: Sales Leadership Excellence: Developing Your Sales Organization for Strategic Success Ways to Register Online www.seec.schulich.yorku.ca Fax Download a registration form at www.seec.schulich.yorku.ca and fax to 416-736-5689 Mail Download a registration form at www.seec.schulich.yorku.ca and mail to the address under Payment Options at right y that This is to certif SFULLY HAS SUCCES COMPLETED CENTRE EDUCATION SS EXECUTIVE L OF BUSINE SCHULICH SCHOO Signed at Toronto, HORVÁTH DR. DEZsÖ J. Dean, Chair in Tanna H. Schulich nt Strategic Manageme Ontario, Canada TON ALAN C. MIDDLE Executive Director, Centre Executive Education Course Tuition & Registration Details Program Tuition: $2395.00 + applicable taxes. This includes instruction, all seminar materials, lunches, refreshments, but not hotel accommodations. Special Team Savings: Save $150 each when two or more team members from the same organization register for this program at the same time. Please Note: Fees, dates, speakers and applicable taxes are subject to change. York’s liability is limited to reimbursement of paid tuition fees. One free transfer is permitted, provided written notice is received at least 14 days in advance of the seminar start date. Late transfer requests, less than 14 days in advance of the start date, will incur a $100 fee. Additional transfers are $200 each. Cancellations received in writing at least 14 days in advance of the seminar start date will receive a full refund. Written cancellations received less than 14 days prior to the seminar will be subject to a $500 administration fee. Participants must attend all program days and fulfill all program requirements in order to receive a certificate. HST# R119306736. Program Location(s) Payment Options Your course will take place at the following SEEC facility from 9:00 am to 4:30 pm each day: SEEC accepts Visa, MasterCard, American Express and cheques. The Miles S. Nadal Management Centre, 222 Bay St., 5th Floor, Ernst & Young Tower, Toronto, Ontario M5K 1K2 Tel: 416-360-8850 Optional Accommodations Includes a handsomely framed Certificate of Course Completion. This and all SEEC open enrollment programs allow you to: yy Rapidly update your education to an executive level in areas key to your success yy Link theory to practice with a hands-on, action-based learning curriculum June 4 - 6, 2012 October 15 - 17, 2012 Nadal Management Centre For sessions at The Miles S. Nadal Management Centre, please call The Fairmont Royal York Hotel at 416-368-2511 and ask for the SEEC/York University corporate rate. Book at www.fairmont.com. Experience The Schulich Executive Learning Difference... World class faculty and instructors If paying by mail, registration forms can be sent to: Schulich Executive Education Centre, The Executive Learning Centre, Schulich School of Business, York University, 4700 Keele Street, Toronto, ON M3J 1P3 Please make cheques payable to: York University – Schulich Executive Education Centre State-of-the-art learning facilities Contact Us Call us at 416-736-5079 (1-800667-9380 toll free), or email execedinfo@schulich.yorku.ca. Comprehensive take-home materials yy Enjoy immediate ROI through application of your learning right away yy Share experiences and knowledge with other professionals in limitedsize classes yy Leverage the expertise and insight of industry savvy, real-world instructors yy Network among graduating colleagues to develop lasting business friendships YK9544