Introduction to Unilever February 2008 0 Contents • • • • • • • • Overview of Unilever Mission Geographic reach Categories and brands Strategic priorities Management & organisation Social responsibility Customer partnerships 3-4 5 6-7 8 9-11 12-13 14-15 • Innovation driving growth 16-23 • Local roots and global scale 24-33 • • • Financial summary 10 year financial history Commitment to shareholder value 34-40 41-44 • Legal structure, governance and shares 45-51 • Contact information 52 Safe harbour statement This presentation may contain forward-looking statements, including ‘forward-looking statements’ within the meaning of the United States Private Securities Litigation Reform Act of 1995. These forward-looking statements are based upon current expectations and assumptions regarding anticipated developments and other factors affecting the Group. They are not historical facts, nor are they guarantees of future performance. Because these forward-looking statements involve risks and uncertainties, there are important factors that could cause actual results to differ materially from those expressed or implied by these forward-looking statements. Further details of potential risks and uncertainties affecting the Group are described in the Group’s filings with the London Stock Exchange, Euronext Amsterdam and the US Securities and Exchange Commission, including the Annual Report & Accounts on Form 20-F. These forward-looking statements speak only as of the date of this presentation. Our mission Adding Vitality to life 150 million times a day, in 150 countries, people use our products at key moments of their day Scale and geographic reach “Our deep roots in local cultures and markets around the world give us our strong relationship with consumers and are the foundation for future growth. We will bring our wealth of knowledge and international expertise to the service of local consumers - a truly multi-local multinational” - extract from Unilever’s Corporate purpose Europe | €15bn | 38% The Americas | €13bn | 33% Asia/Africa | €12bn | 29% Present in 150 countries around the world 174,000 employees* *as at end 2007 2007 Turnover €40billion Strong category positions Unilever’s Portfolio of Categories Home Care Savoury, Dressings & Spreads Leading Category Positions World Number 1 Savoury Dressings Ice Cream Deodorants 18% 28% 35% 19% Spreads Tea Mass Skin World Number 2 Laundry Daily Hair Care Personal Care Ice Cream & Beverages Local strength Household Cleaning Oral Care Big global brands 12 “billion € brands” Top 25 brands = ¾ of Unilever’s sales Unilever’s strategic priorities Personal Care D&E Vitality A global management team Group Chief Executive P. Cescau Non-Executive Chairman M. Treschow President President President President President Americas Europe Asia Africa HPC Foods M. Polk K. Van der Graaf H. Manwani R. Kugler V. Banga CHRO S. Ogg CFO J. Lawrence Regions and Categories Clear, distinct, complementary roles Categories Regions Deliver global platforms Execute on the ground Responsible for: Brand development Innovation Research and Development Responsible for: Managing the business Deploying brands and innovations Customer management Accountable for: Medium/long term market share Brand health Innovation metrics Category value creation Accountable for: Growth Profit Cash flows Short term market shares Our people People are the heart of our business Harnessing, developing and rewarding their skills, energy and commitment is our priority Unilever is one of the world’s most culturally diverse companies, with top leadership from 21 nations. More than 30% of managers worldwide are women. Corporate responsibility To succeed also requires, we believe, the highest standards of corporate behaviour towards everyone we work with, the communities we touch, and the environment on which we have an impact • Eco-efficiency – reducing the impacts of our operations • Eco-innovation – reducing the impacts of our products • Sustainability programmes in agriculture and water • Our Code of Business Principles • Supporting local communities Unilever has led the food industry category of the Dow Jones Sustainability Indexes (DJSI) for the past 9 years. Products with less environmental impact Use less water Reduce product carbon footprint Create less packaging Sustainable Agriculture Customer partnerships • Unilever manages a number of partnerships globally Customer partnerships Unilever has unparalleled reach across the store, bringing unique ‘shopper insight’ to our partnership with customers Innovation driving growth Transfer of Mixes Rapid Roll-Out Vitality Proprietary Technology Rapid roll-out: Clear Complete antidandruff and scalp care regime Centrally developed and launched simultaneously across 7 countries Rapid roll-out: Small & Mighty A revolutionary concentrated laundry detergent rolled out across North and Latin America and Europe Cleans a whole wash-load with just one small capful Proprietary technology: Pond’s Age Miracle Skin that looks and feels younger A revolutionary range of anti-ageing products designed specifically for the needs of Asian skin Strategy Proprietary technology: Hellmann’s Light Delicious light mayonnaise with only 5% fat With unique citrus fibre technology Vitality: Lipton Lipton’s unique combination of health benefits, with antioxidants to fight free radicals Vitality: Knorr Soups ‘Colour is a sign of goodness in nature, so the more colour you eat, the better it is for you’ Transfer of Mixes: Axe in Japan Axe achieves great success across diverse markets Local roots and global scale The D&E opportunity • The world population is set to grow by 800m by 2010: almost all of the increase will be in the developing world • By 2010 nearly 90% of world population will be in D&E • Consumer spending is growing faster in D&E than in the developed world • Rising per capita income gives disproportionate growth in per capita consumption for Unilever categories The D&E opportunity D&E Population in 2007 (billions) Have lots 0.5 Haves 2.6 Have nots 2.6 The opportunity in our categories Annual per capita consumption (€) 16.8 4.9 4.4 8.9 Detergents U SA Br az il 0.7 In do ne si a a 0.7 C hi n In di a U SA 0.2 Br az il In do ne si na C hi a di In 1.4 a 1.6 1.0 Shampoo Source: Euromonitor 2006/7 A big foods opportunity Packaged foods 22% Non-packaged foods 78% Source: Unilever estimates % of Foods market in Asia Africa A major driver of Unilever’s growth D&E underlying sales growth c. 8% p.a. since early 1990s % 2004 Sales Other developed 3% North America 23% Western Europe 38% % 2007 Sales Other developed 3% D&E 36% North America 21% Western Europe 32% D&E 44% D&E growth is profitable 2007 Operating margin before RDIs* Unilever average Developed D&E D&E excl. Russia & China *Restructuring, Disposals, One-off Items Local roots with global scale Our heritage and local expertise mean that D&E is in our DNA • Understanding of the local consumer Leveraging our scale brings us advantages over local competition • Global portfolio of brands and categories • Brands and products across a wide range of income levels • Dedicated R&D investment • Critical mass on the ground • Shared values and standards of behaviour • Corporate reputation with local stakeholders and talent pool Local roots Global scale Building D&E markets Building markets by driving penetration Knorr mini cubes Shampoo sachets Low price fabric cleaning sachets Rexona deodorant mini-sticks Small soap bars with proven germ protection Packet Tea Building markets by up-trading Shampoo Tea Bag Conditioning & Styling Basic Clean Surf Excel Automatic Micro-marketing in D&E Understanding our consumers - customising brand activation Financial performance 10 year history Note: From 2005, Unilever has fully adopted International Financial Reporting Standards (IFRS). Information on this change can be found in the FAQ section of the Investor Centre at www.unilever.com. In the following section, historic trends are shown on a pre-IFRS basis for the period 1996-2003. For 2004, both pre-IFRS and IFRS bases are shown. This section includes non-GAAP measures. Definitions of these, and reconciliations to the GAAP measures can be found in the Investor Centre at www.unilever.com. Underlying sales growth Sales growth, excluding acquisitions, disposals, and exchange rate movements 6 5 % 4 3 2 1 0 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 Operating margin 16 14 % turnover 12 10 8 6 4 Operating margin beia/ before RDI 2 Operating margin 0 1997 1998 1999 2000 2001 2002 2003 2004 Includes restructuring, disposals and impairments and one-off gains: 2005 asset sale and 2006 US health care, UK pensions 2004 2005 2006 2007 IFRS (4.6)% (1.5)% (0.6)% (1.4)% Capital efficiency 40 35 Fixed assets Working capital as % turnover 30 25 20 15 10 5 0 1997 1998 1999 2000 2001 2002 2003 2004 2004 2005 2006 2007 IFRS Return on invested capital 20 18 16 14 12.7 % 12 10 8 8.3 6 Excluding disposal of discontinued operations 4 2 0 1997 1998 1999 2000 2001 2002 2003 2004 2004 2005 2006 2007 IFRS Cash flow 9 8 7 €bn 6 5 4 3 2 2.4 1 0 1997 1998 1999 2000 Cash flow from operating activities 2001 2002 2003 2004 Ungeared free cashflow 2004 IFRS* 2005 2006 2007 *IFRS 2004 onwards: includes P&L charges for stock options and pensions Net profit 5 4 €bn 3 2 1 Net profit from continuing operations Net profit excl profit on disposal of discontinued operations 0 1997 1998 1999 2000 2001 2002 2003 2004 2004 IFRS 2005 2006 2007 Note: 1997 adjusted to exclude exceptional items, incl. profit on sale of chemicals. Reported net profit for 1997 was € 5.0bn Dividends € per NV share CAGR +8% pa 1 £ per PLC share CAGR +10% pa 20 07 20 06 20 05 20 04 20 03 20 02 20 01 20 00 19 99 19 98 19 97 20 07 20 06 20 05 20 04 20 03 20 02 20 01 20 00 19 99 19 98 19 97 20 07 20 06 20 05 20 04 20 03 20 02 20 01 20 00 19 99 0 19 98 19 97 0 $ per NV share CAGR +11% pa Note: based on new shares following split and consolidation on 19 May 2006 Ju l-0 7 Ja n08 Ju l-0 5 Ja n06 Ju l-0 6 Ja n07 Ju l-0 3 Ja n04 Ju l-0 4 Ja n05 Ju l-0 1 Ja n02 Ju l-0 2 Ja n03 Ju l-9 9 Ja n00 Ju l-0 0 Ja n01 Ju l-9 7 Ja n98 Ju l-9 8 Ja n99 Ja n97 Indexed Share price vs market index 10 year history 300% Unilever NV NY 10 year CAGR +9% pa 250% 200% 150% 100% S&P 500 10 year CAGR +6% pa 50% 0% Commitment to shareholder value “… our road to sustainable, profitable growth, creating long term value for our shareholders, our people, and our business partners” extract from Unilever’s Corporate purpose Unilever measures its Total Shareholder Return, over a 3 year rolling period, amongst a peer group of 21 other companies. Unilever’s TSR position relative to the peer group over a rolling 3 year period Peer group in 2007 Avon Beiersdorf Cadbury Schweppes Clorox Coca-Cola Colgate Danone Heinz Kao Kraft Kimberley Clark Lion L’Oréal Nestlé Orkla Pepsico Procter & Gamble Reckitt Benckiser Sara Lee Shiseido 1997 0 7 14 21 1999 2001 2003 2005 2007 Financial objectives Overarching ambition Top Third Total Shareholder Return, over a 3 year rolling period out of peer group of 20 other companies Outlook to 2010 • Underlying sales growth of 3-5% p.a. • Operating margin >15% by 2010 after normal restructuring • Improvement in Return on Invested Capital and cash flow Management remuneration is aligned with these objectives Financial strategy We intend to maintain a competitive balance sheet and to use surplus cash to enhance shareholder returns Legal structure, governance and shares Unilever was formed in 1930 from two companies: Margarine Unie (Netherlands) Lever Brothers (UK) It was a full business merger, operating as a single business entity Two separate legal parent companies were maintained: - Unilever NV (Netherlands) and Unilever PLC (UK). This works through an equalisation agreement and other contracts between the two companies Legal structure Unilever NV and PLC have separate legal identities but operate as a single entity NV share holders PLC share holders Directors NV Equalisation PLC ‘One Unilever’ Operating Units Corporate governance Unilever firmly believes in maintaining high standards of Corporate Governance These have evolved in response to developments in Europe (UK Combined Code, Dutch Corporate Governance Code) and the US (Sarbanes Oxley, NYSE listing rules) Unilever operates a unified board: the boards of NV and PLC comprise the same directors There is a majority of independent, non-executive directors on the board. The Chairman is non-executive The boards have ultimate responsibility for the business as a whole Details of current arrangements can be found in the report and accounts in the investor centre at www.unilever.com Share listings Unilever NV ordinary shares or certificates (depositary receipts) are listed on the stock exchanges in Amsterdam and as New York shares on the New York Stock Exchange. Unilever PLC ordinary shares are listed on the London Stock Exchange and as American Depositary Receipts in New York. Each ADR represents 1 underlying ordinary PLC share. There are 1 714 727 700 NV ordinary shares in issue, each with a nominal value of €0.16. There are 1 310 156 361 PLC ordinary shares in issue, each with a nominal value of 3 1/9 pence. The equalisation agreement between NV and PLC is such that each NV ordinary share has the same rights and benefits as each PLC ordinary share. The combined share count excluding treasury stock, for calculating basic EPS, was 2,853 million at the end of 2007. Further information can be found in the investor centre at www.unilever.com Share listings Exchange Amsterdam London New York Share Unilever NV Unilever PLC Unilever NV NY Unilever PLC NY Ticker UNA ULVR UN UL Earnings per share - 2007 € 1.35 £ 0.92 $ 1.84 $ 1.84 Dividend per share – 2007* €0.75 £0.51 $1.09 $1.02 End 2007 price €25.15 £18.90 $36.46 $37.42 Unilever normally pays two dividends per year: - an interim dividend set at 35% of the previous year’s total dividend - a final dividend paid after the AGM Notes: *Relates to regular interim and final dividends per ordinary share Final 2007 dividends subject to AGM approval US dividends based on exchange rate on 7 Feb 2008 Share listings and ownership Share listings as a percentage of capital NV NY 11% PLC 39% PLC NY 2% NV 48% Share ownership* by country at the end of 2007 UK 32% Other 32% Netherlands 14% USA 23% * estimated Taxation on dividends for US residents This information is intended to provide general guidance only. Actual tax treatments will depend on specific circumstances. US residents should consult their local tax advisers. The information shown is generally applicable to a typical US resident. Share Local withholding tax US tax Effective tax on dividends Unilever NV (Netherlands) 15% eligible for credit Against US income tax Max 15% Max 15% Unilever PLC (UK) None Max 15% Max 15% Further information can be found in the Unilever Annual Report & Accounts, available on the investor centre at www.unilever.com Further information and contact details More information on Unilever is available at www.unilever.com The shareholder centre at www.unilever.com gives information on how to purchase Unilever stock. The IR team can be contacted by telephone as follows: + 44 (0) 20 7822 6830 Or by e-mail at: investor.relations@unilever.com