Ready-Now Leaders: Meeting Tomorrow’s Business Challenges Global Leadership Forecast 2014|2015 Jo Lane, Senior Consultant The 22nd Annual Hotel General Managers Conference 20th January 2015 © Development Dimensions Int’l, Inc., MMXIV. All rights reserved. © Development Dimensions Int’l, Inc., MMXIV. All rights reserved. The Conference Board CEO Challenges Percent of Leaders Considering Themselves Very Prepared Quality of Leadership Leader Rating HR Rating 37% 2009 38% 2011 25% 2011 © Development Dimensions Int’l, Inc., MMXIV. All rights reserved. 40% 2014 25% 2014 Critical Positions That Can Be Immediately Filled 46% © Development Dimensions Int’l, Inc., MMXIV. All rights reserved. There’s a Difference © Development Dimensions Int’l, Inc., MMXIV. All rights reserved. Performance How one is performing now in current role Potential One’s likelihood of leadership growth Readiness One’s fit with a specific role, job or job family A Holistic View of Success WHAT PEOPLE WHAT PEOPLE KNOW Technical and/or professional information needed to successfully perform job activities WHAT PEOPLE HAVE DONE Educational and work achievements needed to successfully perform job activities © Development Dimensions Int’l, Inc., MMXIV. All rights reserved. CAN DO A cluster of behaviours performed on a job SM WHO PEOPLE ARE Personal dispositions and motivations that relate to job satisfaction, job success or failure SOFT SKILLS EQUAL HARD IMPACT © Development Dimensions Int’l, Inc., MMXIV. All rights reserved. What makes a leader “BEST–EVER” 1. Recognised me appropriately 2. Supported me without taking over 3. Involved me in decisions 4. Listened to me 5. Took time to explain rationale for decisions 6. Took care to maintain my self-esteem Source: Lessons for Leaders, DDI 2012 © Development Dimensions Int’l, Inc., MMXIV. All rights reserved. Time Spent Interacting vs. Managing © Development Dimensions Int’l, Inc., MMXIV. All rights reserved. Preferred Time Interacting vs. Managing # WHAT NOW © Development Dimensions Int’l, Inc., MMXIV. All rights reserved. What Organisations Value # WHAT NOW © Development Dimensions Int’l, Inc., MMXIV. All rights reserved. How Leaders Develop © Development Dimensions Int’l, Inc., MMXIV. All rights reserved. Myth Meets Reality 70 : 20 : 10 On-the-Job Learning Learning from Others Formal Learning (developmental assignments, special projects, task forces) (coaching by managers/mentors, shadowing others, networking) (training courses, books/articles, diagnostic assessments) © Development Dimensions Int’l, Inc., MMXIV. All rights reserved. Leadership Development Mix ? SO WHAT © Development Dimensions Int’l, Inc., MMXIV. All rights reserved. Learning Journey © Development Dimensions Int’l, Inc., MMXIV. All rights reserved. Organisations Using Learning Journeys Are: Top 20% Bottom 20% 2.5x 3.4X 2.9X ? SO WHAT © Development Dimensions Int’l, Inc., MMXIV. All rights reserved. THE {new} ROLE OF HR © Development Dimensions Int’l, Inc., MMXIV. All rights reserved. What Role Does HR Play? Reactor 22% • Develops and administrates policy • Ensures compliance • Source of HR expertise when asked Partner 60% • Embedded in business • Resolves talent issues • Supports rollout of talent management initiatives © Development Dimensions Int’l, Inc., MMXIV. All rights reserved. HR Anticipator 18% • Align talent capabilities with business strategy • End-to-end talent management architecture • Interpret talent trends and translate into opportunities Talent + Strategy Boosts Financial Performance Top 20% Bottom 20% 6.2x ? SO WHAT © Development Dimensions Int’l, Inc., MMXIV. All rights reserved. What Happens When You Get It Right? © Development Dimensions Int’l, Inc., MMXIV. All rights reserved. Outcomes That Count Leader engagement and retention Effectiveness of leadership development programs Current quality, future bench strength Composite financials: profitability, earnings per share, 5-year rate of return to investors, and stockholder equity ? SO WHAT © Development Dimensions Int’l, Inc., MMXIV. All rights reserved. Financial Impact + 6x 8.8x 7.4x 2011 © Development Dimensions Int’l, Inc., MMXIV. All rights reserved. 2014 ? SO WHAT Financial Impact + 6x 8.8x 9x 7.4x 2011 © Development Dimensions Int’l, Inc., MMXIV. All rights reserved. 2014 Join the GLF CONVERSATION • Presentations • Global Report • Webinars • Special Event Invitations Get the Insights! www.ddiworld.com/GLF2014 Or for more information: jo.lane@ddiworld.com © Development Dimensions Int’l, Inc., MMXIV. All rights reserved.