Create, Grow, Sustain: Celebrating Success BUSINESS ROUNDTABLE 2014 SUSTAINABILITY REPORT Life-changing things happen when you join the passion of the technology industry with the power of mobile and broadband networks. Connected technologies give us tools to solve the world’s biggest problems in new ways and grow the market at the same time. Verizon has focused for more than a decade on improving our overall energy efficiency and creating new technology solutions for our customers. Reducing our carbon footprint Our top priority is to reduce the carbon footprint of our own operations. In 2009 we set a goal of cutting our carbon intensity in half by 2020, and we have made excellent progress. For example, we pursue ENERGY STAR® and Leadership in Energy and Environmental Design (LEED) certification for our buildings and encourage our suppliers to set measurable targets for reducing carbon emissions. Already, 40 percent of our supplier spending is with firms that have carbonreduction goals, putting us well down the road to our goal of 55 percent. We also use alternative energy technologies to help power our facilities across the country. In 2013, we announced a $100 million investment in solar and fuel cell energy projects to make our operations more sustainable. We expect these green technologies will eliminate more than 10,000 metric tons of carbon dioxide, offsetting the equivalent of more than 1 million gallons of gasoline. Verizon also works aggressively to recycle electronics, including the wireless devices we sell. We hold frequent public recycling rallies, which have collected 1.5 million pounds of e-waste since 2010, and run a device-recycling program that allows customers to trade their devices in for a Verizon Wireless gift card. Our goal is to achieve a 33 percent recycling rate by 2015. Solutions for energy management The rapid transition to the “Internet of things” is providing new avenues for energy management. We see this transformation in solutions such as Verizon’s Networkfleet, which uses sensors to manage large vehicle fleets more efficiently. We deployed Networkfleet in 18,000 of our own vehicles to reduce labor and fuel costs in our operations as well as those of our customers. We are also working through the Verizon Foundation to provide technology solutions that empower disadvantaged consumers to better manage their energy consumption. http://responsibility.verizon.com/ sustainability In 2013, we announced a $100 million investment in solar and fuel cell energy projects to make our operations more sustainable. We expect these green technologies will eliminate more than 10,000 metric tons of carbon dioxide, offsetting the equivalent of more than 1 million gallons of gasoline. Verizon, our employees and our services are at the heart of efficient and impactful energy solutions that will help create a greener future for businesses, consumers and society. Lowell C. McAdam Chairman and CEO www.brt.org/sustainability