Canadian Supply Chain Sector Council Annual Report April 2011 to March 2012 Where To Next? 1100 Central Parkway West, Suite 17-1 Mississauga, Ontario L5C 4E5 Telephone: 905-897-6700 Toll-free: 1-866-616-3468 (Canada only) Fax: 905-897-1100 info@supplychaincanada.org www.supplychaincanada.org Executive Director: Kevin A. Maynard, CAE CSCSC Profile The Canadian Supply Chain Sector Council is an all-stakeholder, not-for-profit organization responsible for the human resources strategy for the supply chain sector in Canada. Mission The Canadian Supply Chain Sector Council brings together partners in the sector to develop solutions to the human resource challenges faced by stakeholders. Recognizing the vital role of the supply chain to Canada’s economy, the Council is committed to enhancing the sector’s ability to attract and retain workers at all levels and across the full range of functions, and to advancing the skills of those workers. The Canadian Supply Chain Sector Council is funded by the Government of Canada's Sector Council Program. Message from the Chair Dwayne Hihn Since July 2011, when the Council was informed of the Government of Canada’s decision to discontinue funding the activities of sector councils as of March 2013, the Board has been committed to finding a way forward that would see us remain in business. We’ve explored several paths, and believe that, before March 31 next year, we will have navigated a course to successfully carry on operations, albeit differently. For employers, a future for the Council means continued access to the tools we’ve developed over the last six years: National Occupational Standards for 33 supply chain roles; the Recruitment and Retention Toolkit; the National Accreditation Program; the LMI Toolkit with historical and projection data; a sector-overview video and four video career profiles; the Virtual HR Department; and the Education and Training Compendium. Together, these aids are an incredible – and free – resource for use by employers in the management of their supply chain human resources. Recruitment and retention of workers is a growing concern as the economy recovers from the downturn. Some markets are feeling the strain already. Employers will increasingly be competing for labour from an insufficient pool of workers; as the Council’s own research indicates, about 66,000 new and vacant supply chain positions will go unfilled each year for the next five years or so, if we don’t find effective ways to change our approach to securing talent. There are things that employers can do to address worker shortages. First, we need to adopt best practices related to the retention of current employees, to ensure that we don’t lose the knowledge and know-how that those people possess. We also need to widen our searches for employees and consider hiring those now underrepresented in the supply chain: women, immigrants, Aboriginals, visible minorities and people with disabilities. We can no longer rely on word-of-mouth to unearth the people we need. We need to reach out to young people through channels that they access. We need to provide training and clear career paths. We need to put in place policies that enable flexibility and choice for employees in terms of benefits, working conditions and so on. By creating an attractive workplace where employees feel valued and can see where they’re headed, employers will help themselves contend with challenges in the supply chain labour market. The Council’s recently released HR Study Update report, in addition to providing recommendations such as those listed above for employers, records the researchers’ recommendations for the Council itself, designed to support employers as they cope with the sector’s HR-related difficulties. Our goal this past year has been to build a foundation for success, a framework that will secure our legacy and ensure that the Council will be in a position in coming years to implement those recommendations. Dwayne Hihn is President of Manitoulin Global Forwarding in Mississauga, Ont. Message from the Executive Director Kevin A. Maynard, CAE A change of some kind is coming for the Council; that much we know. At this stage, we also know that any future Council will involve supply chain-focused associations in a governance role. Beyond that, we can say only that there is much desire to build upon our work, and continue the mandate of the Council after March 31 next year. How that will be achieved is still to be determined. We have been engaged in assembling the pieces to this puzzle over the last year, and expect to be putting the pieces together over the next 8 to 12 months. Because of the work of the Council’s Transition Planning Committee, however, I am now fairly certain that our work will continue. The Committee, comprising top-level representatives of key associations in the sector, has met frequently to review options and develop viable scenarios for the future life of this organization. It has been heartening to see the passion that Committee members and other stakeholders have for the work of the Council, to observe what it means to them to continue to contribute. Given how much effort some of these same people put over a period of years into creating the Council, it’s no surprise that they’re committed to a shared vision for the sector. It seems to me that the Council’s work is more important now than ever. As the Council’s 2012 HR Study Update report shows, the supply chain sector faces a major challenge in the shortage of workers that is expected to grow. If employers are unable to effectively deal with that challenge, their ability to manufacture and distribute the goods that Canadians want and rely on will be threatened. Without this continued emphasis on our HR challenges, indeed our economic prosperity is threatened. While a worker shortage was anticipated in 2005, when the Council released its first supply chain sector study, the problem is now upon us. Baby boomers will be leaving the labour force in droves over the next few years, resulting in large gaps to be filled in addition to the jobs that are expected to be available thanks to economic growth. Competition for talent within the sector and between sectors will escalate. The Council has created a variety of tools to help employers recruit and retain the people they need. They’re useful tools that benefit employers of any size. Tools alone, though, utilized by individual employers are not enough to solve the people shortage. For that, we need action on a bigger scale: We need to educate teachers, guidance counselors and parents – and, ultimately, students – about supply chain career opportunities; we need to better integrate foreign-trained supply chain workers; and, we need to continue bringing together employers and educators to develop relevant programming. Only through a national forum for supply chain stakeholders can such action be realized. The Council and our work is critical to the sector and its employers; my hope is that we will be seen as not only relevant, but crucial to our stakeholders and that we will adapt to these changing needs to not only survive, but prosper in order to continue to impact the lives of our stakeholders. Kevin Maynard has been Executive Director of the Council since 2006. The Year in Review For the Council, fiscal year 2012 was defined by two major announcements: the end in March 2013 of HRSDC Core Infrastructure Funding for sector councils and the release of the Council’s HR study update report. The HRSDC announcement in July 2011 gave the Council more than a year and a half to review options and determine a course for the future. Between July and the year end in March 2012, the Council established a Transition Planning Committee, comprising representatives of numerous key supply chain associations and chaired by the Council’s former Chair of the Board Don Borsk. The Committee met – and continues to meet – frequently; it has developed two proposals for continuation of the Council that it will present to the board of directors and members to vote on. The good news is that the Council will carry on beyond March 2013, but it will be a very different body, at least to begin with. The Committee is hopeful that, in time, funding will be secured from various sources to allow for project-related work addressing Council-led initiatives. The Council’s HR Study Update Project was completed in March 2012 with the release of the study report. The study was designed as an update to the 2004/2005 sector study and so provides a picture of how the sector has changed in the last seven years. Key findings – that the supply chain suffers from a lack of awareness and a shortage of skilled workers – are much the same as in the past, but these issues are expected to grow in urgency as the population continues to age and retirement of baby boomers increases. As in the 2005 report, the new report offers recommendations for employers to combat their recruitment and retention challenges. It also outlines areas of focus for the Council to enable it to support employers in those efforts. Depending on the Council’s success in negotiating the coming transition, it will, as recommended: 1. 2. 3. 4. 5. 6. 7. 8. Continue existing outreach efforts in high schools and encourage promotion of the sector among high school guidance counsellors and other key influence agents such as parents, peers, and others. Continue efforts to increase the participation of internationally trained workers in the supply chain sector through targeted programs such as the Supply Chain Awareness Program for Employment. Continue to provide information to mature workers who are looking to move into the supply chain by posting career profiles that include job descriptions, pre-employment skills, and essential-skill requirements. Link women with female mentors who work in the industry. Organize promotional events for under-represented groups, such as women, immigrants and Aboriginals. Organize networking events for mature workers interested in pursuing a second career. Assist mature workers who possess transferable skills by providing information about the skill requirements for different positions. Continue promotional efforts using tools that have broader reach and appeal (e.g., social media such as Facebook and Twitter). 9. 10. 11. 12. 13. 14. Continue to promote the opportunities and career paths available to potential entrants to the sector. This could, for example, include the development of a “Career Tracker” application (online, Smartphone application) that provides a succinct description of the requirements for selected occupations, and the advancement opportunities available within the sector for such occupations. Begin development of a national awareness strategy to further ongoing efforts to inform high school students, their parents, teachers and guidance counsellors about the career opportunities available in the sector. This would require consultation with school boards and principals across the country to identify how they would like to be engaged and what educational materials would be appropriate. Help employers connect with immigrants by posting jobs and facilitating connections with immigrantfacing agencies that offer employment-placement services. Consideration should also be given to the development of a website/web portal that explains the sector to potential immigrants, and details the credentials/processes required to gain employment in the sector. Analyze the processes used to recognize foreign credentials and, as appropriate, facilitate or streamline processes used to recognize such credentials. In addition, attention should be placed on the review at Canadian licensing/certification to ensure that requirements are not excessive barriers to recent immigrants (no need to demonstrate excessive Canadian work experience). Continue to use its network of training systems providers to encourage mature workers who are applying for retraining funds to consider the supply chain. Consider revising the Recruitment & Retention Toolkit to include information/resources as to how employers could better engage the education and training system. The Toolkit could provide advice as to how to become a member of an Industry Advisory Committee, or insight into the benefits/requirements associated with participation in co-ops, internship and/or apprenticeship programs. Key Study Findings The annual rate of growth in employee demand for the next five years is expected to be 8.6 percent. Almost 66,000 new and vacant positions will need to be filled each year in the same period. In addition, there are currently approximately 27,000 vacant positions within the sector. The sector’s primary challenge is a shrinking labour force brought about by an aging population. To avoid increasing labour shortages and escalating labour costs, the sector must: o Continue to increase its awareness among key employment markets, most notably high school students, immigrants, women and mature workers who are pursuing second careers; and o Ensure that it does not lose existing supply chain workers to other sectors. A national awareness strategy should be developed to target five distinct sources of employees: high school students, immigrants, women, mature workers who are retraining for second careers, and Aboriginal peoples in Canada. Sector employers need to provide their current employees with greater clarity in terms of career paths and allow them more flexible working arrangements. There is a need to establish regular communication channels between employers and the education and training system. Succession planning provides tangible benefits to the companies that implement such strategies. Translating Strategy Into Action: A Look at the Council’s Activities in FY2012 With the release of the HR Study Update report in March 2012, the Council gained a new set of directives to guide its work. Until then, and since its inception in 2006, the Council took its lead from the recommendations of the 2005 Strategic Human Resources Study of the Supply Chain Sector. (Both the 2005 and the 2012 study reports are available on the Council’s website, at www.supplychaincanada.org/en/sector-study.) As a result, the Council focused from 2006 until the end of FY2012 on: o o o o o Sector governance; Training and development/education; Marketing the sector and the “profession”; Policy implications for governments; and Human resources processes and practices, both for sector-wide application and for small and mediumsized organizations. Activities in the Area of… Sector Governance Focused on both business as usual and positioning for continuance of Council-related activities after March 2013. Undertook review of risks and liabilities for wind-up or continuance of the Council without core-funding support from HRSDC. Initiated outreach to intermodal stakeholders (trucking, rail and marine). Involved through The Alliance of Sector Councils in briefings to government departments and related stakeholders related to HR trends in the supply chain. Facilitated the participation of HRSDC Assistant Deputy Minister in Wal-Mart’s annual transportation meeting. Hosted several meetings of the 15-member Supply Chain Career Awareness Collaborative. Partnered in the “Accelerator” initiative in Alberta and British Columbia focused on the Asia Pacific Gateway and Transportation Corridor funded by Alberta Employment and Immigration. Continued participation in provincial activities in Alberta and Saskatchewan (part of the Global Transportation Hub) and in Cornwall designed to help link Council strategies, tactics and resources to labour-market solutions in regional markets. Continued outreach to strategic partners, including trade and professional associations, community-based agencies, governments and other organizations. Made presentations on Council LMI to Ontario, Saskatchewan and British Columbia government ministries as part of TASC-coordinated briefings. Conducted a telephone campaign to promote awareness of the National Accreditation Program. The number of accredited programs and courses continues to grow. Activities in the Area of… Training and Development/Education Engaged in defining competencies within supply chain programs and courses. Participated in: o Program Advisory Committee, Conestoga College, Humber College, Sheridan College, St. Lawrence College, Carleton University o Advisory Group, Alberta Workforce Strategy for Supply Chain & Logistics o Essential Skills Advisory Committee, Association of Canadian Community Colleges o Meetings with St. Lawrence College and the City of Cornwall on the development of an integrated workforce-development plan for Eastern Ontario Initiated marketing campaign to encourage learning-system providers to list offerings in Education and Training Compendium and apply for accreditation through National Accreditation Program. Activities in the Area of… Marketing the Sector and the Profession Made presentations to numerous groups, including associations, employers, educational institutions and immigrant-serving agencies. Focused on engaging stakeholders and developing strategic partnerships with employers through the Outreach Project. Created four video profiles to promote career awareness. Built audiences on social media sites. Continued long-term partnerships with Toronto District School Board and MicroSkills. Developed “Commitment to Action” process to further engage directors in connecting with their networks. Joined the CSCMP Supply Chain Talent Acquisition Initiative; provides an opportunity to showcase the work of the Council and its partners globally. Developed a partnership with Access Employment Services for a Supply Chain Connections Program. Activities in the Area of… Policy Implications for Governments Supported the continued work of the Asia Pacific Gateway Skills Table and related sector councils. Partnered with the Calgary Logistics Council, the Van Horne Institute and the Asia Pacific Gateway Skills Table in the Accelerator Project, focused on addressing key strategies in Alberta and British Columbia. Participated in meetings related to the Continental Gateway (Ontario and Quebec) and Atlantic Gateway. Provided sector feedback on new funding model and sectoral industry envelopes proposed by HRSDC. Activities in the Area of… Human Resources Processes and Practices Completed Phase II of Occupational Standards Project. Relaunched Virtual HR Department as a free service. Released HR Study Update findings. Revised LMI Toolkit to make it more user-friendly and less resourcedependent for the Council. Included employer-demand projections (forecasts) in the LMI Toolkit. Launched Recruitment and Retention Toolkit. Developed case studies to highlight value of occupational standards to stakeholder community and to encourage further use by employers. Participated in multi-sector analysis of HR trends undertaken by The Alliance of Sector Councils. Developed foundation for legacy of resources, for stakeholder use after March 2013. The CSCSC is Driven by Industry The Council gratefully acknowledges the contributions of 429 industry volunteers who participated on committees and provided guidance on CSCSC projects. Volunteers contributed $613,844 of in-kind support during fiscal year 2012, of which $473,350 was provided by participants in the HR Study Update Project. Thanks to the following organizations that we connected with during our work last year. 2nd Chance Employment Counselling 3M Canada Company 4309723 Canada Inc. 4L2 Consulting Inc. The 500 Staffing Inc. 1000 Island Region Workforce Development Board A & A Contract Customs Brokers Ltd. A52 Warehouse Inc. ABB Inc. ABC Life Literacy Canada ABM The Interpreting and Translation Company A.C. Dispensing Equipment Inc. ACDEG International Inc. ACM Consulting Inc. A.D. Rutherford & Co. Ltd. A.E. Concrete AGM Automation Systems Inc. AGO Transport Inc. AIESEC Canada Inc. AIESEC Ryerson AJ Foods Consulting Group AMD Markham AMJ Campbell A.N. Deringer, Inc. APM Terminals APAPA Limited APPS Transport Group ASL Distribution Services AXA Canada Abbott Agency Abbott Laboratories Limited AbbyShot Clothiers Limited Aboriginal Human Resource Development Council of Canada Absolute Canadian Immigration Academie Ibn Sina Acadian Radiator Systems Ltd. Accenture ACCES Employment Services Accucaps Industries Limited Accuristix Acfor Conseil Acme United Limited Acrodex Inc. Acr'teryx Equipment Inc. Actif Environnement Active Learning Solutions Adecco-Richmond Adel Corp. Adidas-Salomon Canada Limited Advantage Group of Companies AECOM Tecsult Inc. Áeroports de Montréal Affiliated Customs Brokers Ltd. Agence métropolitaine de transport Agile Logistics Inc. Agilent Technologies Canada Inc. Agility Agrico Agrium Inc. Agro Meats Inc. Agropur Air Canada Air Transat Aircraft Appliances and Equipment Limited Aird & Berlis LLP Akinvest Inc. Akwesasne Area Management Board Alberni Valley Employment Centre Alberta Envirofuels Alberta Health Services - Capital Health Alberta Innovates Alcan Bauxite and Alumina Alcan Inc. Alcatel-Lucent Canada Inc. Alco Ventures Alcoa Limited Alcool NB Liquor Alcos Machinery Inc. Aldo Group Inc. Algonquin College Les Aliments Cell Foods Aliments Newly Weds Foods Co. The Alliance of Manitoba Sector Councils The Alliance of Sector Councils Allianz Madvac Allied Container Systems Incorporated Almita Inc. Altered Perspectives Alternative Youth Centre for Employment Alumitherm International Inc. Ambassador Bridge/The Canadian Transit Company Ambassador Brokerage Limited AMER Sports Canada, Inc. AmerisourceBergen Canada Amram's Distributing Ltd. Anachemia Science Analytix Consulting Anixter Canada Inc. A-Nu Vision Consulting Aon Reed Stenhouse Inc. Apache Canada Ltd. Apache Corporation Apex Industries Inc. APICS The Association for Operations Management Apotex Inc. Apotex Pharmachem Inc. Apparel Human Resources Council Applanix – A Trimble Company Apple Canada Inc. Applied Science Technologists & Technicians BC Arabian Trading Supplies Aram Systems Limited Aramex Canada Inc. Arbutus College Arca Arcelormittal Dofasco Inc. AREVA Resources Canada Argus Transport Canada Inc. Arla Foods Canada Inc. Armo-Tool Ltd. Armour Transportation Systems Armstrong Trade & Logistics Advisory Services Inc. Armstrong World Industries Canada Ltd. Arnold Bros. Transport Ltd. ARRI Canada Limited Arrow & Slocan Lakes Community Services Arrow Electronics Canada Ltd. Art Knapp Plantland & Florist Artisan Complete Arts and Cultural Industries Association of Manitoba ASCO Canada Ltd. Ashton College Asia Pacific Foundation of Canada Asia Pacific Gateway Skills Table Aspect Retail Logistics Aspire Self Employment Assiniboine Community College Associated Cargo Specialists (Cda) Inc. Associated Tube Industries Association de l'Aluminium du Canada Association of Canadian Community Colleges Association of International Customs & Border Agencies Association of Professional Engineers and Geoscientists of British Columbia Association of Universities and Colleges of Canada Association Sectorielle Transport Entreposage AstenJohnson, Inc. AstraZeneca Canada Inc. Athabasca Tribal Council Athabasca University Atlantic Towing Limited Atlantic Canada Opportunities Agency Atlantic Lottery Atlantic Provinces Chambers of Commerce Atlas Tube Inc. Atlas Van Lines (Canada) Ltd. Atomic Energy of Canada Ltd. Atripco Delivery Services Audmax Inc. Auto 21 Automotive Training Standard Organization AUVA (Saudi Arabia) Aveos Avery Dennison Canada Inc. AvGlobe Consulting Business Group Award Windows & Doors AWARE Society Ax Connect Axios Mobile Assets BC Centre for Ability BC Health Authority Shared Services Organization BC Housing BC Hydro BC Maritime Employers Association BC Rapid Transit Co. Ltd. BC Road Builders & Heavy Construction Association BCB Canada BCG Logistics Group BDI World Wide B.F. Lorenzetto & Associates Inc. BGL Brokerage Ltd. BJ Services Company Canada BMO Capital Markets BMW Canada Inc. BNP Paribas (Canada) BP Canada Energy Company BPB Canada Inc. BTC Logistics BVS Consulting Back In Motion Rehab Inc. Baker & McKenzie LLP Ballin Inc., Adsam Inc. Bank of Nova Scotia Bantrel Constructors The Bargains Group Ltd. Barnes, Richardson & Colburn Barreau du Québec Barry Callebaut Canada Inc. Basse & Associates Inc. Baton Simulations Pty Ltd. Bausch & Lomb Bayer Cropscience Canada Company Bayer Inc. Bayside Consulting Inc. Baytech Plastics Beach Grove Consulting Services Beacon Community Services Beaver Plastics Ltd. Bechtel, Mining & Metals Bell Canada Bell Helicopter Textron Canada Limited Belledune Port Authority Bellville Rodair Customs Brokers Inc. Bellville Rodair International Benjamin Moore & Company Ltd. Bennett Jones, LLP Benshaw Canada Controls Inc. Bentall Capital Berendsen Fluid Power Ltd. Bergman Imports - Exports Berlet Electronics Limited Bikadoy Ventures Bingwi Neyaashi Anishinaabek Binus & Garrett Ltd. Bio-Ag Consultants & Distributors Inc. Bio-Lab Canada Inc. Bioriginal Food & Science Corp. Biovail Corporation Bi-Pro Marketing Limited Bison Transport Black & Decker Canada Inc. Blake, Cassels & Graydon LLP BlueWater Strategic Communications Blum Canada Limited Body Plus Boeing Canada Technology The Boeing Company Bombardier Aéronautique Bombardier Inc. Border Customs Consulting Border Freight Resources Borderfree Boreal Laser Bosch Rexroth Canada Corp. Boshart Industries Inc. Boston-Power, Inc. Boston Scientific Ltd. Bouclair Inc. Bow Valley College Bowden Transport Bowers Medical Supply Co. Bowman Employment Services Inc. Boys and Girls Club Community Services of Delta/Richmond Brant Corrosion Control, Inc. Brazil-Canada Chamber of Commerce BreconRidge The Brick Warehouse LP Bridges Transitions Inc. Bridle Academy Limited Brink's Canada Limited British Columbia Institute of Technology British Columbia Rapid Transit Company Ltd. British Consulate-General Bruce R Smith Ltd. Buckland Customs Brokers Ltd. Buckley Search Inc. Building Opportunities with Business Bunge Canada Burl-Oak Investigative Services Burnbrae Farms Limited Business Development Bank of Canada Business Enterprise Centre Business InfoSource The Business Link C&C Packing Inc. C&J Clark Canada Ltd./Clarks of England CCSI Technology Solutions CCT Logistics CITT C-Mac Invotronics Inc. CMHC International CPCS Transcom C.S. Consulting Associates Inc. CSA Transportation C. W. Henderson CWS Logistics Cadbury Adams Cadbury Trebor Allan Inc. Caisse de dépôt et placement du Québec Caledonia Careers Centre Calfrac Well Services Ltd. Calgary Board of Education Calgary Catholic School District Calgary Chamber of Commerce Calgary Economic Development Calgary Interfaith Food Bank Calgary International Airport Calgary Regional Partnership Calkins & Burke Ltd. Calyx Transportation Group Inc. Cambridge Solutions Inc. Cameco Corp. Cami Automotive Inc. Camlexa Consulting Camo-route inc. Camosun College Campbell Company of Canada Can/Am Border Trade Alliance Canaan Transportation Group Inc. Canada Border Services Agency Canada Bread Company Ltd. Canada-Chile Chamber of Commerce Canada-China Business Communication Council Canada Colors and Chemicals Limited Canada Export Centre Canada Millennium Scholarship Foundation Canada Post Corporation Canada Safeway Limited Canada School of Public Service Canada-Yukon Business Service Centre Canada’s Atlantic Gateway Canadian Aboriginal and Minority Supplier Council Canadian Alliance for Community Service-Learning Canadian American Boxed Meat Corp. Canadian Apparel Federation Canadian Apprenticeship Forum Canadian Association for Pharmacy Distribution Management Canadian Association for Prior Learning Assessment Canadian Association of Career Educators & Employers Canadian Auto Workers Union Canadian Automotive Repair and Service Council Canadian Aviation Maintenance Council Canadian Broadcasting Corporation Canadian Bureau for International Education Canadian Business College Canadian Business Journal Canadian Career Development Foundation Canadian Career Moves - Surrey Community Services The Canadian Chamber of Commerce Canadian Communication Products Inc. Canadian Council of Grocery Distributors Canadian Council on Learning Canadian Counselling and Psychotherapy Association Canadian Courier & Logistics Association Canadian Education and Research Institute for Counselling Canadian Education Industry Summit Canadian Electricity Association Canadian Federation of Independent Business Canadian Forces Canadian Foundation for Economic Education Canadian Freightways Canadian German Chamber of Industry and Commerce Canadian Gift & Tableware Association Canadian Health Food Association The Canadian Hearing Society Canadian Home Builders Association of BC Canadian Homeopathic Inc. Canadian Hospital Specialties Canadian Imperial Bank of Commerce The Canadian Institute Canadian International Development Agency Canadian International Freight Forwarders Association Canadian Logistics Services Canadian Manufacturers & Exporters Canadian Material Handling & Distribution Society Canadian Mental Health Association Canadian Meter Company Canadian National Railway Canadian Natural Gas Initiative Canadian Natural Resources Limited Canadian Nursery Landscape Association Canadian Pacific Canadian Pacific Logistics Solutions Canadian Pacific Railway Company Canadian Pallet Council Canadian Policy Research Networks Inc. Canadian Printing Industries Sector Council Canadian Public Procurement Council Canadian Red Cross Canadian Sailings, Transportation & Trade Logistics Canadian Ship Owners Association Canadian Society for Social Development Canadian Society of Customs Brokers Canadian Spice Association Canadian Steel Trade & Employment Congress Canadian Supply Chain Food Safety Coalition Canadian Tire Corporation Limited Canadian Tourism Commission Canadian Tourism Human Resource Council Canadian Transportation & Logistics Canadian Trucking Human Resources Council Canadian Union of Public Employees Canadian Wildlife Federation Canadian Working Group on HIV and Rehabilitation Canado Nacan Secur T Canarm Ltd. Candata Systems Ltd. Canex Foods Ltd. Canexus Chemicals Canada Canfor Pulp Limited Partnership Cangene Corporation Canlight Hall Can-Oat Milling Products Canon Canada Inc. Canplas Industries Ltd. Cape Breton University, Practice Depot Capgemini / Inergi LP Capital Health Capital Power Corporation Caravan Logistics Inc. CARE A-M Care Go Holdings Inc. The Career Centre Career Cruising Career Edge The Career Foundation Career Link Employment Centre The Career Resource Centre Careerwise Ltd Cargill Foods Cargill Limited Carleton University Carson Customs Brokers Ltd. Carson International Cascade Equipment Ltd. Casco Inc. Casemore & Co. Catholic Crosscultural Services Cavalier Equestrian Inc. Cavalier Transportation Services Inc. Cavendish Farms Cégep de l'AbitibiTemiscamingue Cégep André-Laurendeau Cégep de Trois-Rivières Cégep François-Xavier Garneau Celestica Celtic Business Development Corporation Centennial College School of Business Central Okanagan Immigrant Employment Service Central Ontario Healthcare Procurement Alliance Central Vancouver Island Multicultural Society Centre for Aboriginal Human Resource Development Centre for Addiction and Mental Health Centre for Education & Training Centre for Education & Work Centre francophone de services à l’emploi de l’Okanagan The Centre of Integration for African Immigrants Centre for Intercultural Learning Centre for International Change, Inc. Centre for Learning Impact Centre for Workplace Skills Centre Francophone de Toronto Centre High Campus Centre interuniversitaire de recherche sur les reseaux d'entreprise, la logistique et le transport Centre local de développement Vaudreuil-Soulanges Centric Retail Logistics Centric Retail Solutions Centrilift, Division of Baker Hughes Cercle de legs Ceridian Canada Ltd. Cerum Dental Supplies Ltd. Ceva Logistics Challenger Motor Freight Chamber of Commerce IndoCanada Chambre de Commerce du Montréal Métropolitain Chambre de Commerce MexicoCanada Champion Pet Foods Limited Champlain Health Supply Services Champlain Regional College Chariot Carriers Inc. The Chartered Institute of Logistics and Transport North America Checkpoint Canada Inc. Checkpoint Logistics Inc. The Chelsea Group Cherith Brook Project Limited Chevron, Southern Africa Strategic Business Unit Chicken Farmers of Canada China Council for the Promotion of International Trade Christian Labour Association of Canada Chromotographic Specialties Inc. Ciba Specialty Chemicals Corp. CIBA Vision Canada La Cie McCormick Canada Co. Cimarron Engineering Ltd. Cirque du Soleil La Cité collegialé City of Calgary City of Coquitlam City of Cornwall City of Hamilton City of Ottawa City of Toronto ClarkeTransport BOAS ClearConcise Communications Clearview Personnel Inc. Clearwater Seafoods Limited Partnership Cloud Systems inc. Coastal Containers Ltd. Coats & Clark Canada Coca Cola Bottling Company Coca-Cola Refreshments Canada Cogeco Cable Coghlan's Ltd. Cognos Inc. Cole & Partners The Cole Group Cole International Inc. Colgate Palmolive Canada Inc. Collega International Inc. Collège Boréal Collège Communautaire du Nouveau-Brunswick Le collège Lionel-Groulx Collège Merici College of New Caledonia College of the North Atlantic Collège de Valleyfield Colleges Ontario Colliers International Colombian Consulate Trade Commission Colombo Importing Ltd. Colorado Technical University Columbia Sportswear Canada Ltd. Comark Inc. Combden Enterprises, Inc. Commercial Safety College Commission de la santé et sécurité du travail Commission des partenaires du marché du travail Commission scolaire des TroisLacs Communications Security Establishment Community Care Access Centre Community Futures Boundary Community Futures Nadina Community Futures North Okanagan CompTIA Canada (The Computing Technology Industry Association) Compufreight Services Limited Conair Consumer Products, Inc. Concordia University Coneco Equipment Conestoga College Institute of Technology and Advanced Learning The Conference Board of Canada Conférence de Montréal Connect Strategic Alliances ConocoPhillips Canada Ltd. Conseil du Patronat du Québec Conseil interprofessionnel du Québec ConsolAir Inc. Consolidated Fastfrate Consulate General of Brazil (Trade & Tourism Office) Consulate General of The Netherlands Consulate General of P.R. China, Economic and Commercial Office Consul-Tech Inc. Contact Centre Canada Contact North ContainerWorld Forwarding Services Inc Continental Imports Limited Continental Ingredients Canada Inc. Contract Management Services Limited CONTRANS Flatbed Group Convergence Management Consultants Ltd. Co-op Atlantic CoorsTek Inc. Coral Sea Wholesale & Marketing Industry Cornerstone Staffing Inc. Cornerstone Systems, Rock Solid Transportation Solutions Corona Extra Corporate Council Exchange Corporate Efficiency Consulting Inc. COSTi Immigrant Services Council for Automotive Human Resources Council of Ontario Construction Associations Council of Ontario Universities Couprie, Fenton Inc. Cowichan Independent Living Crane Supply Cratex Industries Ltd. Cravo Equipment Ltd. Creation Technologies Creative Connection Consultants (Canada) Creative Employment Access Society Credenda Virtual High School Creekbank Transport CrimsonLogic (North America) Inc. Crown Wallpaper Co. Crystal Fountains, Inc. Cultural Human Resources Council Curve Lake First Nation Cushman & Wakefield LePage Inc. Custom House D & V Electronics Ltd. D. H. Wallace & Associates Ltd. D&B - Dun & Bradstreet DB Group Consulting Inc. DBG Canada Limited DBM Systems Inc. The DFS Group DHL Danzas Air & Ocean (Canada) Inc. DHL Global Forwarding (Canada) Inc. DJ Railcar Services Inc. DP World Vancouver DTA Services Ltd. DaimlerChrysler Canada Inc. Dainty Foods Inc. Dairy Farmers of Canada Dalhousie University Dalsa Corporation Danby Products Limited Danex Systems Limited Danier Leather Inc. Danni Burton and Company Data Meridian Research Data On The Spot DataAngel Policy Research Inc. Datex International Davenport Perth Neighbourhood Newcomers Centre David Luton & Associates Inc. Davis & Henderson Decoda Literacy Solutions Deeley Harley-Davidson Canada Defence Construction Canada Degama Systems Inc. Dell Computer Corporation Canada Dell Will Customs Brokers/ DW Trade Consultants Delmar International Inc. Deloitte Inc. Deloitte Supply Chain Management Delta Controls Delta Faucet Canada Delta School District Denso Manufacturing Canada Inc. Developmental Disabilities Association Devenir Devlin eBusiness Architects Devon Canada Corporation Dew Engineering & Development Limited Diagnostic Chemicals Ltd./ BioVectra Dcl. Dialexia Digby Area Learning Association Digital Mentor Group Dimplex, North America Limited District of Kitimat DIVERSEcity Community Resources Society Diversey Diversity Technologies Corp. Dixie Bloor Neighbourhood Centre Dofasco Inc. Dofasco Tubular Products Inc. Dole Foods of Canada Ltd. Dollco Printing Dominion Customs Consultants Inc. Dominion Messenger Dominion Warehousing Domtar Inc. Dorel (Ridgewood Division) Douglas College, Working Solutions for Skilled Immigrants Downeast Plastics Dr. Freight Draeger Canada Limited Draper Whitman Drivers Overload Duce's Driver Services Duha Color Services Durabla Canada Ltd. Durham College Durham District School Board Durham Region Local Training Board Duric Business Solutions Dynamic Closures Corporation Dynamic Executive Search Dynatrans Logistics Inc. E2 Management Corporation EB Games Canada E.H. Price E.I. Du Pont Canada Company E.J. Brooks Industries Ltd. EMC Canada EMC Corporations of Canada Eagle Spirit Marketing Inc. Earle M. Jorgensen (Canada) Inc. East Penn Canada East San Gabriel Valley Regional Occupational Technical Centers East West Focus International Inc. Eastern Meat Solutions Inc. Eaton Electrical Eberhard Hardware Manufacturing Ltd. Echelon Home Products Ltd. Eckler Associates ECO Canada eConcordia Edmonton Economic Development Council Edmonton Mennonite Centre for Newcomers Effective Logistical Solutions Egan Visual Inc. Egon Zehnder International Inc. eHealth Ontario Elco Fine Foods Inc. The Electric Lift Truck Co. Ltd. Electricity Sector Council Elementary Teachers' Federation of Ontario Elite Training Academy Elk Island Public School Elkay Canada, Ltd. ELLE and Associates Inc. Embassy of Indonesia (Commercial Office) Embassy of Spain (Commercial Office) Embassy of the Argentine Republic Embassy of the Czech Republic Emco Corporation Emerit Products & Certification Emerson Electric Canada Limited The Eminata Group Employment and Education Centre Employment Connections The Employment Place Employment Solutions for Immigrants Youth Enbridge, Inc. EnCana Corporation Encore Gourmet Food Corporation Energizer Canada Inc. Enersource Corporation Engage Human Resources Solutions Inc. Engel Canada Inc. Engineering Matching & Placement Program ENMAX Corporation Enterprise Saskatchewan Les Enterprises Dupont Environmental Careers Organization of Canada Envision Credit Union Eqentia, Inc. Ergo Centric Seating Systems Ernst & Young LLP Esab Welding & Cutting Products ESBY Management Services Espar Products Inc. Ethical Matters Consulting ETHOS Career Management Group Ltd. Eurocan Precision Machining Ltd. Everest College Evermon Consulting Services Inc. Excellence in Manufacturing Consortium The Executive Committee Ltd. Exel Canada Inc. Exova Expeditors Canada Inc. Expert Customs Brokers Export Development Canada Export Packers Company Ltd. Export Trading Network.Com Exposition F&G Express Container Management Inc. ExxonMobil Chemical Films Canada, Ltd. F&P Manufaturing Inc. FCM Travel Solutions FGF Brands FLS Transportation Services Inc. FS Tool Corporation fSONA Networks Corp. Fabtrends International Inc. FacilicorpNB Family Services of Greater Vancouver Fanshawe College Farris Vaughan Wills & Murphy LLP Fasken Martineau Dumoulin LLP Fastlane Americas Faye Clack Marketing & Communications Inc. Federal Express Canada Ltd. Federal Institute of Santa Catarina Federally Regulated Employers Transportation and Communication La Fédération canadienne pour l'alphabétisation en français Fédération des Chambres de commerce du Québec FedEx Trade Networks Transportation & Brokerage (Canada), Inc. 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Halterm Limited Halton District School Board Halton Industry Education Council Halton Multicultural Council Hamilton Beach/Proctor-Silex, Inc. Hamilton Port Authority Hamilton Training Advisory Board Hammond Power Solutions Inc. Handi Foods Ltd. Hanover Travel Service & Customs Brokerage Ltd. Hansler Industries Ltd Harlequin Enterprises Ltd. Harold T. Griffin Inc. Hayes Logistics Health Shared Services BC Healthcare Materials Management Services Healthcare Supply Chain Network HealthPRO Procurements Services Inc. Healthwise Communications Inc. HeatLink Group Inc. Hecate Strait Heenan Blaikie LLP Heli-One Hellmann Worldwide Logistics Inc. Hemisphere GPS Henry Schein Canada Inc. Hercules Forwarding Inc. Hercules Tire International The Herrmann Group Heroxx Logistix The Hersheys Company Hewitt Equipment Limited Hewlett-Packard (Canada) Highline Community College Hikua Inc. Hilton Pharma (Pvt.) Ltd. Hitachi Canada Ltd. Hitachi Construction Truck Mfg. Ltd. 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ITL Inter-Transport Limited ITN Logistics Group ITW Foils Plastics and Securities I.U.O.E. International IAM Cares Society Ice River Springs Water Co. ICECORP Logistics Ideal Consulting Ignite Excellence Ikea Wholesale Limited Partnership IKO Industries Ltd. Illuminat JA. Ltd. Imanet Imation Canada Inc. Immigrant Employment Council of British Columbia Immigrant Services Society Immigrant Settlement and Integration Services Imperial Manufacturing Group Imperial Tobacco Canada In Transit Personnel Inc. Industrial Accident Prevention Association The Industrial Careers Pathway Industrial Tools & Supplies Industry Training Federation Information and Communications Technology Council Infrastructure Health & Safety Association Ingenia Consulting Ingram Micro Inc. Inmotion Management Inc. Innicor Subsurface Technologies Inc. Innomar Strategies Innovative Converting Inc. Innovative Steam Technologies Inolence Inc. Insight Information Installation, Maintenance & Repair Sector Council & Trade Association Institut de réadaptation Gingras-Lindsay-de-Montréal Institut de recherche RobertSauvé en santé et en sécurité du travail Institut International de logistique de Montréal Institut national de la santé publique du Québec Integrare Consulting Integration Resources Canada Inc. Intelli Trade Inc. Inter Medico Interactive Decision Solutions Interamericas Conferencing Company Inc. Inter-Connex Consulting Inc. Interface Flooring Systems (Canada) Inc. Interglobal Logistics Inc. Interlex Group of Canada Inc. International Bright Inc. International Business Trainers International Knowledge Network International Marine Institute of Memorial University International Market Access, Inc. International Polymer Canada International Trade Bureau International Truck & Engine Corp. 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McConnell Family Foundation Jack Rutherford Customs Brokers Jacobs Consultation & Management Service Jacobs Industrial Services Ltd. jaiTec solutions James Richardson International Jamesway Incubator Jamieson Laboratories Jan K. Overweel Limited Japan Food Canada Inc. Jardine Lloyd Thompson Canada Inc. Jelli Fish Kids Jensen Customs Brokers Canada Inc. Jervis B. Webb Company of Canada Ltd. Job Postings The Job Shop Jobs West / Developmental Disabilities Association JobStart John Deere Limited The John Forsyth Shirt Company Ltd. Johnson & Johnson Inc. Johnson & Johnson Medical Products Johnson Controls Johnson Matthey Limited JohnsonDiversey Canada Inc. Johnvince Foods Jori International Ltd. Joseph's Finest Jouets Bojeux Toys Inc. Junior Achievement of Canada Just the Facts KBM Trading International Corp. KPMG LLP K-Son Design & Management Services Inc. Kamloops Aboriginal Services STEP Kangan Batman TAFE Kangri International Inc. KARI KAS Konsult Inc. Katch Kan Katoen Natie Kellogg Canada Inc. Kelly Services Kelron Logistics Kenniff & Racine, Executive Research Kent Building Distribution Centre Ketchum Manufacturing Inc. Keyano College Kia Canada Inc. Kinecor Kintetsu World Express Inc. Kitchen Craft of Canada Ltd. Kitikmeot Economic Development Commission Kitimat Community Services Society Knightsbridge Knorr Brake Limited Kodak Canada Inc. Kohl & Frisch Limited Kone Inc. Korite Minerals Ltd./Canada Fossils Ltd. Kraft Canada Inc. Kranenburg Management Group Krinos Foods Canada Limited Kubota Metal Corporation Kuehne + Nagel Ltd., Canada Kwantlen Polytechnic University L.M. Clark Customs Brokers Ltd. L.N. Reynolds Company Inc. L.V. Lomas Limited Labrador Métis Nation Lafarge Canada Inc. Lakes District Employment Lalvani Logistics Inc. Lamb Weston Inc. Lambton College Lamour International Inc. Lanark Business Consultants Landell and Associates Lander and Associates Lands End Consulting Lang Michener LLP Langara College Lanxess Inc. 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Managing Matters Manitoba Aerospace Association Manitoba Food Processors Association Manitoba Hydro Manitoba Liquor Control Commission Manitoba Lotteries Corporation Manitoba Print Industry Association Manitoulin Global Forwarding Manitoulin Transport Manulife Financial Maple Leaf Foods Inc. Marie-Victorin The Mark Anthony Group Mark V. Healy Sales & Distribution Inc. Markel Insurance Company of Canada Mark's Work Wearhouse Ltd. Marques Digital Mars Canada Inc. MaRS Discovery District Martin-Brower of Canada Company Marwood Metal Fabrication Limited Master Group of Industries Mastermind Solutions Inc. Material Handling Management Society Materials Management & Distribution Magazine Mattell Canada Inc./ FisherPrice Canada Mayers Fibre Tube & Core Maytree Mazda Canada Inc. McAnerin Networks Inc. McBride Employment Assistance Service McCain Foods Limited McCarthy Tétrault LLP McDonald Green McGill University, Centre for Continuing Education McGraw-Hill Ryerson McIlroy & McIlroy Inc. 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Farrow Limited Rutherford Global Logistics Ryder Logistics Ryerson University S L Bistritz Consulting Inc S4 Potential SAIT Polytechnic SAP Canada S.C. Johnson & Sons Ltd. SCCI Project Restart SCI Logistics SDV Bangladesh Private Ltd. SDV Canada SGS Consumer Products Services SKD Automotive Group S.K.F. Canada Limited SMMGIM SNC Lavalin Construction SNC-Lavalin Inc. SNC Lavalin T&D SPX Process Equipment STS Logistics Inc. STTP Technologies Inc. S.U.C.C.E.S.S. Employment Services Sabaru Canada, Inc. Sacor Inc. Saint Elizabeth Health Care Saint John Port Authority Salah Jerusalem A.R. Samson Cree Nation Samsung Electronics Samuel Strapping Systems Sandoz Canada Inc. Sanimax Sanofi Pasteur Canada Sante Services Ltd Saptha Business Solution Saputo Cheese G.P. 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Warid Telecom (Pvt) Limited Warren Viegas & Associates Water Pik Canada Waterloo Regional District School Board Watkins Consulting Weatherford Canada Partnership Weetabix North America Weir Canada Inc. Welke Customs Brokers Ltd. Wendy's Restaurants of Canada, Inc. Wescast Industries Inc. West Aqua Commodity Group Ltd. West Monroe Partners West Pacific Consulting Group Recruitment Consultants Westbrook Floral Ltd. Westech Building Products Ltd. Western Economic Diversification Canada Western Transportation Advisory Council Westfair Foods Ltd. Weston Bakeries Limited Wezwood Contracting Ltd. Wheels Group Whirlpool Canada Inc. Widex Canada Ltd. WiesSolutions Wilfrid Laurier University Wilkinson Foods International Ltd. Williams & Partners Chartered Accountants LLP Williams Machinery Willson Auto Electric Limited Willson International Limited Wilson's Transportation Windsor Equipment Training Facility Ltd. Windsor Freezer Services Ltd. Windsor Mold Group ACD Winners Merchants International LP Winnipeg Airports Authority Winpak Ltd. Wirth Steel Wolverine World Wide Inc. Wood Manufacturing Council The Woodbridge Group Woodgreen Community Services Work and Learning Knowledge Centre Workforce WindsorEssex Working Skills Centre WorkLink Employment Society Workplace Institute Workplace Skills WorkZone Employment Services World Education Services World Footwear Imports, Inc. World Service Cargo World Trade Centre Atlantic Canada Worldwide Woods Inc. Wurth Canada Limited XCD Logistics Solutions Ltd. XL Foods Inc. XTL Group of Companies XTL Logistics Inc. Xantrex Technology Inc. YMCA Calgary YMCA Rexdale Youth Resource Centre YMCA Toronto YWCA Yale Industrial Trucks Ontario Limited Yamaha Canada Music Ltd. Yanke Group of Companies Yellow Cedar Learning Centre YES Montreal York University Young & Young Trading Company Limited Youth Culture Youth in Motion Yukon College Zebulon International Group Zetec Zwilling J.A. Henckels Canada Ltd. Financial Statements Balance Sheet As at March 31 2012 2011 Assets Current Cash Accounts receivable Due from HRSDC HST receivable Prepaid expense $ Capital assets 86,246 7,809 4,114 12,655 12,221 $ 44,457 5,640 12,741 29,209 14,383 123,045 106,430 6,119 16,162 $ 129,164 $ 122,592 $ $ 22,556 1,794 69,968 Liabilities and Net Assets Current Accounts payable and accrued liabilities Due to HRSDC Deferred HRSDC operating contributions Deferred HRSDC capital contributions Net assets 37,493 35,490 33,758 106,741 94,318 6,119 16,162 112,860 16,304 110,480 12,112 $ 129,164 $ 122,592 Full audited financial statements and notes thereto are available on request by contacting the Council. Financial Statements Statement of Revenue and Expense Year ended March 31 Revenue HRSDC contribution Other contributions Interest Amortization of deferred capital contributions 2012 $ Expense Accounting and data support Amortization Bank charges Communication HST expense Hospitality Meeting room rental Office Occupancy Printing Project consultants Project coordinator Professional fees Salaries and wages* Translation Travel Training and development Excess of revenue over expense Net assets, beginning of year Net assets, end of year $ 2011 1,061,622 8,570 10 10,043 $ 1,371,941 6,829 287 14,709 1,080,245 1,393,766 4,937 10,043 1,266 40,102 9,806 2,315 18,822 31,263 1,376 130,775 6,017 770,061 12,854 35,331 1,085 20,626 14,709 1,339 78,360 22,727 8,366 425 21,140 33,017 4,023 314,330 21,465 6,800 715,562 27,785 90,427 4,222 1,076,053 1,385,323 4,192 8,443 12,112 3,669 16,304 $ Full audited financial statements and notes thereto are available on request by contacting the Council. 12,112 Financial Statements Statement of Cash Flows Year ended March 31 2012 2011 Cash provided (used) for: Operating activities: Excess of revenue over expenses Items not involving cash Amortization of capital assets Amortization of deferred grants $ Working capital Accounts receivable HST receivable Prepaid expenses Due from HRSDC Accounts payable and accrued liabilities Due to HRSDC Deferred HRSDC operating contributions Cash provided (used) for operations Financing and investing activities: Deferred equipment and building grants Additions to capital assets Increase in cash Cash, beginning of year Cash, end of year $ 4,192 $ 8,443 10,043 (10,043) 14,709 (14,709) 4,192 8,443 (2,169) 16,554 2,162 8,627 14,937 33,696 (36,210) (4,851) (22,224) (380) 26,678 (25,500) (13,133) 59,169 37,597 19,759 41,789 28,202 - 1,419 (1,419) - - 41,789 44,457 $ 28,202 16,255 86,246 $ 44,457 Full audited financial statements and notes thereto are available on request by contacting the Council. Board of Directors Board members as of March 31, 2012, are listed below. Changes to the Board since that date can be seen at www.supplychaincanada.org/en/board-of-directors. Jim Bergeron Director Calgary Interfaith Food Bank Calgary, Alta. Don Borsk (Past Chair) Chief Operating Officer Metro Retail Supply Chain Solutions Concord, Ont. Darren Christle (Vice Chair) Executive Director, Motor Carrier Division Manitoba Infrastructure and Transportation Winnipeg, Man. Raymond Dufour Instructor Collège Communautaire du Nouveau-Brunswick Dieppe, N.B. Brent Ellis Director, Commercial Warehouses Wills Transfer Limited Brockville, Ont. John Gauvreau Vice President Canadian Public Procurement Council Quebec City, Que. Vice President, Products & Services, Canada DHL Global Forwarding Mississauga, Ont. President Manitoulin Global Forwarding Mississauga, Ont. Project Manager McCain Foods Limited Florenceville, N.B. Frances Humphreys Manager, Career Services, School of Business & Economics Graduate Programs Wilfrid Laurier University Waterloo, Ont. Maria Lindenberg (Vice Chair) General Manager, Supply Chain Management, Chevron Corporation Southern Africa Strategic Business Unit Luanda, Angola President INMOTION management inc. St. Albert, Alta. President ELLE and Associates Inc. Calgary, Alta. Logistics Manager, Western Canada – Nestlé Ice Cream Nestlé Canada Inc. Toronto, Ont. David McCormick (Vice Chair) Managing Partner Pivotal ACTION FORCE Industrial Staffing Solutions Mississauga, Ont. Richard Moore President and CEO Halifax Employers Association Halifax, N.S. Directeur général Cégep André Laurendeau Montreal, Que. Vice President, Logistics Normandin Transit Inc. Napierville, Que. Senior Vice President, Supply Chain Walmart China China Ed Arial Senior Analyst, Sector Partnership Division Human Resources and Skills Development Canada Gatineau, Que. Sylvie Verdon Manager, Sector Analysis, Manufacturing and Industry Canada Resource Processing Industries Branch Chris Gonsowski 1 Dwayne Hihn (Chair) Paul Howatt Jean Loitz 2 3 Linda Lucas Joe Malon 4 Hervé Pilon 5 Tracey Raimondo 6 Lesley Smith Observers: Ottawa, Ont. Ex officio Member: Kevin Maynard Executive Director Pillar Association Representatives on the Board: 1. representative of Canadian International Freight Forwarders Association 2. representative of APICS The Association for Operations Management 3. representation of Purchasing Management Association of Canada 4. representative of Supply Chain & Logistics Association Canada 5. representative of Association of Canadian Community Colleges 6. representative of CITT Canadian Supply Chain Sector Council Mississauga, Ont. Location and Contact Information 1100 Central Parkway West, Suite 17-1, Mississauga, Ontario L5C 4E5 Telephone: 905-897-6700, 1-866-616-3468 (Canada only) Fax: 905-897-1100 www.supplychaincanada.org Staff Executive Director Kevin A. Maynard Program Manager Beverly Myers Marketing and Communications Manager Kim Biggar Administration Coordinator Flora Salema kmaynard@supplychaincanada.org Phone extension: 224 bmyers@supplychaincanada.org Phone extension: 226 kbiggar@supplychaincanada.org Phone extension: 222 fsalema@supplychaincanada.org Phone extension: 223 Project Staff Project Manager, Career Focus Program and National Accreditation Program Coordinator Sheryl Keenan National Accreditation Program, French-Language Services Robert Rivard skeenan@supplychaincanada.org Phone extension: 301 rrivard@supplychaincanada.org Phone extension: 303