SecondBite
Annual
Report 2010
1.2 million Australians do not
have access to a safe, nutritious
and culturally appropriate food
supply and only 10% consume
enough vegetables every day.
In Australia, disadvantaged
communities experience a
32% greater burden of disease.
In Victoria alone, $930 million
is the attributable societal
cost of inadequate fruit and
vegetable intake every year.
01 | The power of nutrition | 02 | 2009 & 2010 in a nutshell | 06 | Good eggs – food donors & supporters | 08 | Keen as mustard – volunteers |
10 | SecondBite’s Ambassadors | 11 | Recipe for success | 12 | Variety is the spice of life – where does the food go? |
14 | Fruits of our labour – food redistribution | 16 | At the core – our organisation | 17 | Food for thought – a message from the Chairman |
18 | Seeds for growth – a message from the Executive Director | 19 | SecondBite’s Board | 20 | Bringing home the bacon – 2009 & 2010 results
SecondBite and recipient
agencies work to ensure that
Australia’s most vulnerable
and marginalised community
members have access to fresh
and healthy food in socially
inclusive environments.
SecondBite Annual Report 2010 | 1
2009 &
2010 in a
nutshell
July | SecondBite vans visit
Woolworths stores in Victoria and
Tasmania to collect surplus fresh food.
August | Major grant
over two years received from
the Lord Mayor’s Charitable
Trust. SecondBite Tasmania
grew operations with a
refrigerated vehicle and
warehouse equipment.
Heinz, the Collingwood
Football Club and the MCC
support a SecondBite food
drive at the MCG.
September | ISPT leverage their business partnerships
to increase their donations to SecondBite.
October | SVA
Partnership pledge to
undertake an SROI
for SecondBite.
November | SecondBite collects
over a tonne of surplus food from the
Melbourne Cup Carnival, and volunteers
help patrons to recycle at the event.
December | SecondBite redistributed 702 tonnes
in 2009, enough for 1.4 million healthy meals. Partnership
between Red Cross and SecondBite strengthens,
with regular deliveries to the Red Cross Good Start
Breakfast Program.
2 | SecondBite Annual Report 2010
January | The first
group of participants
are welcomed into the
Big Picture program.
SecondBite partners with
a training organisation in
Geelong to provide food
locally to 10 agencies.
February | Rebecca Lindberg,
SecondBite R&D Co-ordinator, designs
and submits an honors project to assess
the health and social impact of fresh
rescued food on agency clients.
March | SecondBite Community
Connect™ pilot is rolled out to food
donors and agencies in regional Victoria.
In a 12-week period, over 10 tonnes
of fresh food is redistributed locally
by volunteers.
May | Heritage Finance generously support SecondBite
at their charity golf day. The SecondBite Future Trust is launched
to help ensure SecondBite has a sustainable source of funding
into the future. SecondBite Tasmania commissions new
cool room, funded by the Tasmanian Community Fund.
April | SecondBite is
joint winner of the Premier’s
Sustainability Award, fantastic
acknowledgment of the
positive effect that our efforts
have on our environment.
Inaugural meeting of
SecondBite Tasmania
Advisory Committee.
June | SecondBite’s More Hunger, More Waste
report is released, highlighting that over 90% of
agency food programs have seen an increase in
demand in the last 12 months. Geelong operations
grow, with fully fledged SecondBite delivery service
planned for early 2011. Plans for initial pilot store
collections from Coles in Tasmania finalised.
SecondBite Annual Report 2010 | 3
3.7
Since 2005, SecondBite
redistributed enough surplus
fresh food to community
food programs to create
3.7 million hearty meals.
70
We operate six refrigerated
trucks that provide 160
community food programs
across Tasmania and
Victoria with approximately
70 tonnes of fresh food
every month.
4 | SecondBite Annual Report 2010
SecondBite Annual Report 2010 | 5
good
eggs
Without our food donors, there would be no food
to collect. Without our financial and pro bono
donors, there would be no vans to pick up and
distribute the food to community agencies,
no warehouse to store the food, no equipment
to sort and manage the food, no office or staff
to efficiently and effectively run SecondBite.
Without your help, SecondBite could not help
people in need.
6 | SecondBite Annual Report 2010
SecondBite’s food donors & supporters
Food donors | Addamo | ALDI | Australian Grand Prix Corp | Bidvest | Bob Toscano |
Camberwell Market | Caterpac | Coles | Colonial Fresh | Condorpac | The Cooking Space |
CostaLogistics | Costco | Dandenong Market | Dons Meats | Eco Farms | Emma & Toms |
Epicure | Farinacci Pasta | Fifteen Foundation | Fine Food Australia | Food For Health | Foodbank
| Fresh Freight | Furlan Club | Good Food and Wine Show | Green Eggs | Heinz | Houston’s Farm
| Ingham’s Chickens | Ivanhoe quality meats | Jalna Foods | Jim McFarlane | Juicy Isle Pty Ltd |
Maze | Melbourne Chef | Melbourne Food and Wine Festival | Melbourne Wholesale Fruit,
Vegetable and Flower Market | Meredith Dairy | Michael Coppel | Montague Fresh | Moorilla
Estate | National Foods | Naturally Italian | Original Foods | Peter Rowland | PFD | Poseidon
Black Swan Dips | Prahran Market | Primo Moraitis Fresh | Primo Smallgoods | Pronto e Fresco |
Pure Foods | Qew Orchards | Queen Victoria Market | Regional Farmers Markets | Robert Parkes
Orchards | Royal Tasmanian Botanical Gardens (RTBG) | Sandy Hill Farm | Simmone Logue
Fine Food Company | Simplot | Soul Fresh | South Melbourne Market | Southern Fields |
Southsouthwest | Sydney Biscuit Company | Thomas Dux | Toll | Unifour | VBK Foods |
VicRelief Foodbank | Virgona fresh | Woolworths | Major Financial Supporters | The Alfred
Felton Bequest | Allpress Espresso | Altitude Volvo | AndyInc Foundation | Angel Foundation |
AnnAmila Foundation | ANZ Bank | ANZ Trustees | AXA | Baker Foundation | Bokhara Foundation
| Brenda Shannahan | CAF | The Calvert-Jones Foundation | CBUS |
City of Melbourne | City Of Port Phillip | David Syme Charitable Trust |
The Dyson Bequest | Elisabeth Murdoch Trust | Equity Trustees |
Eski (Hobart) | Ferrier Hodgson | The Finkel Foundation | Foster’s Group
| The Fred P Archer Charitable Trust | The Garry White Foundation |
Geoff & Helen Handbury Foundation | Grosvenor Foundation Ltd |
Helen MacPherson Smith Trust | Heritage Finance | Ian Potter
Foundation Ltd | ICAP | ISPT | IWIRC | John T Reid Charitable Trusts |
Kimberley Foundation | Lions Club of Sandy Bay | Lord Mayors
Charitable Fund | Marcus Oldham College | Marion & EH Flack Trust
| Mary Potter Trust Foundation | Melbourne Community Foundation |
Mercedes Benz | Myer Foundation | Newman’s Own Foundation |
PCYC Hobart | Portland House Foundation | RACV Foundation |
RE Ross Trust | Rotary Club of Hobart | Rotary Club of Rosanna |
Rotary Clubs of Hobart, Howrah, Huonville, Kingston, Lindisfarne,
Sandy Bay | Shadforths Hobart | Sid & Fiona Myer Family Foundation |
Social Ventures Australia | Stateless Systems | StreetSmart Australia | Tasmania Dept Health &
Community Services | Tasmanian Community Fund | Tasmanian Council of Social Service Inc |
Tattersalls George Adams Foundation Limited | Tobin Brothers Foundation | Trust Company
Limited | Victorian Racing Club | William Angliss | Wirrinourt Pastoral Company Trust |
Wolfgang, Shlomo & Max | Yulgibar Foundation | Gifts in Kind | ABC News Radio | AGB Group |
Age Newspapers | Akane Utsunomiya | Amanda Roach Design | Aon | Arnold Bloch Leibler |
Australia Post | Banco Group | BDO | Big Issue | Ceva Logistics | Channel 7 | Channel 9 |
Commerce Pressa | Costa Family Foundation | Costacom | CPA Australia | Creating Credible
Solutions | CVGT | Dominion Group | Esanda | Fairfax Media | Ferrier Hodgson | Foodies Club |
Fresh Brand Communications | Gadens Lawyers | GMK Hawthorn Football Club | Hazell Bros
(Hobart) | GMK Partners | Herald Sun | ImagInsight | Inspirational Industry Solutions | Kimbal
Baker Photography | Leader Newspapers | Legends and Heroes | LINFOX | Maddocks Lawyers
| MDG-IT | Mercedes Benz | The Mercury | Microsoft | National Australia Bank | One Call Web |
PPB | RE-IT | Rotary International | Sean Denham & Associates | Signwave | Slick Pix | SRT |
St Vincent de Paul Society | Stuck on You | Swinburne University | West Coast Security |
Wildness Wear | WIN | WWL Oceania Surveys
Every donation over $2.00 is tax deductible. SecondBite is endorsed by the Australian Taxation
Office as an Income Tax Exempt Charity (ITEC) with Deductible Gift Recipient (DGR) Status.
SecondBite Annual Report 2010 | 7
SecondBite’s volunteers
SecondBite is growing at a rapid pace
to meet the need in the community.
As we expand, so does our reliance
on volunteers.
In fact, we now have over 400
volunteers that donate their time and
assist SecondBite across a spectrum
of roles: fundraising, warehousing,
delivery driving, IT, market collections,
events and administration, just to
name a few.
SecondBite’s strong volunteer team
has enabled the organisation to
go from strength to strength. The
volunteers have made it possible
for the organisation to support more
agencies in 2010. Undoubtedly, they
will be the foundation for the growth
we plan for 2011 and beyond.
Each volunteer brings something
special to SecondBite, and here are
just two of these stories:
Roger Fletcher has been volunteering
with SecondBite for over two years
and has the unique role of SecondBite
presenter.
‘Having recently been appointed as
a volunteer presenter for SecondBite,
I travel extensively around Victoria
promoting the cause and getting
the message out there. I do a lot of
presentations to groups large and
small. I am heartened by the responses
I receive, they all make a difference,’
he says.
Roger is one of many Rotarians who
have committed time and energy to
SecondBite in Victoria and Tasmania.
The practical support of Rotary clubs
in both states has made an enormous
difference to what we have achieved.
Hali Halphen has been invaluable help
in the office one day a week. She has
been working with the research team
and assists on weekends at the
regional farmers markets.
‘Volunteering with SecondBite
is a win–win situation: the positive
environment, variety of experiences
working in emergency food relief and
helping increase public awareness
of efforts to provide food that might
otherwise be wasted.’
Throughout the year, SecondBite’s
corporate relationships have taken
a leap. Regular volunteers from
businesses around Melbourne assist in
a variety of roles and are invaluable at
events we attend, such as Fine Food
Australia, Flemington Greenfields and
the weekend markets. We aim to
further strengthen and develop these
relationships, as this will allow us to
reach out to more people in need.
SecondBite’s strong
volunteer team has
enabled the organisation
to go from strength to
strength. The volunteers
have made it possible
for the organisation to
support more agencies
in 2010.
keen
musta
8 | SecondBite Annual Report 2010
as
ard
SecondBite Annual Report 2010 | 9
SecondBite’s
Ambassadors
John Simpson – Director
John is the Board representative
managing the SecondBite Ambassadors
Program. He is a senior NAB executive
currently working within the Office
of the CEO on strategy and advice.
John has had a long association with
the not-for-profit sector and aside
from the SecondBite Board, he serves
on a number of other boards in the
community and education sectors.
Professor Rob Moodie
Rob Moodie is Professor of Global
Health at the Nossal Institute for
Global Health at the University
of Melbourne. Between 1998 and
2007, he was the CEO of VicHealth.
He is currently the Chair of the
National Preventative Health
Task Force.
Arianne Spratt
Arianne is best known as the TV
chef on Mornings with David and
Kim with her down-to-earth approach
to preparing nutritious meals for
the family. She is a passionate foodie
with a heartfelt commitment to social
inclusion and the community at large.
Derek Guille
ABC Broadcaster and presenter
of the Evening Program on 774ABC
Melbourne, Derek is well known for
making sure we all stop and think
about those who could do with a hand.
From the Winter Blanket Appeal and
The Giving Tree to The Choir of Hard
Knocks, Derek’s is the voice that
connects the community.
Ian Cover
ABC radio presenter and founding
member of the Coodabeen
Champions, Ian Cover’s work with
the Coodabeens has been a major
part of his career in the media and
entertainment industries. With his
down-to-earth approach and his love
of ‘the game’, he’s a great supporter
of the common man in all of us.
Dale Monteith
As Chief Executive of the VRC,
Dale’s been dynamic in leading the
Victoria Racing Club and the Victorian
racing industry into the 21st century
and positioning the VRC as a
centre for racing excellence and
environmental sustainability with
Flemington Green Fields.
10 | SecondBite Annual Report 2010
Robert Doyle
Lord Mayor of Melbourne,
Chairman of Melbourne Health
and the Royal Melbourne Hospital
Foundation, a Trustee of the Shrine
of Remembrance and Ambassador
for Odyssey House (a drug and
alcohol abuse rehabilitation facility),
Robert Doyle has his eye
on the big community picture.
Paul Lappin
As Chairman and co-owner
of Peter Rowland Catering,
Paul is passionate about driving
value through partnerships. He is
focused on sustainability and has
been a strong business supporter
of SecondBite and its vision to offer
good quality nutritious food that
would have otherwise gone to waste.
Michael Short
The Age editorial Board Member and
New Media Editor, Michael Short has
long sought to use his involvement
in media to amplify the message and
work of philanthropic organisations.
Andrew Balaam
Andrew is the Director of World Wide
Entertainment, Director of St Laurence
Community Services and Advisor of
Costa Group. Andrew is also assisting
the Christ Church Geelong food
relief program.
Trevor Green
Trevor has vast experience in
managing large ‘not-for-profit’
music organisations in the public
and private domain in both Australia
and the UK. He was Managing
Director of the Melbourne Symphony
Orchestra, Director of the Australian
National Academy of Music in
Melbourne and Head of Music
BBC North in Manchester, UK.
Elaine Reeves
Elaine Reeves has a long history
in publishing around the world.
She currently writes a weekly feature
on food for the Mercury newspaper
in Hobart. She is also a farmer, who
grows blueberries, strawberries and
garlic near Cygnet, in southern
Tasmania. She is on the executive
committee of Slow Food Hobart.
SecondBite Community Connect™
is a sustainable way to increase access
to fresh food in local communities by
facilitating a connection between a
food donor and a local community
food program, in any location around
Australia. The model ensures that
rescued food is moved safely and
regularly for use by community food
programs. In the first 12 weeks of the
pilot program over 10 tonnes of surplus
food was redistributed by volunteers
in metro and regional areas using
the tools and training provided by
SecondBite Community Connect™.
The SecondBite Big Picture
Program is a new and innovative
program that helps people living in
disadvantaged circumstances develop
confidence, skills and open pathways
to employment. The program combines
training in soft skills in a supportive
environment together with practical
skills such as manual handling, OH&S
and food handling training. Experience
is gained by volunteering in the
SecondBite warehouse and in the
kitchen at St Mary's House of Welcome,
a major partner. The aim of the
program is to create fundamental
building blocks that spark personal
growth for people accessing the
community food programs we support.
The SecondBite Food Angels
Program originally designed and
piloted in Victoria has now been refined
and expanded with collaborating
partners in Tasmania: Anglicare and
Youth Health Services. The concept
is to tackle the issue of food insecurity
directly by providing families with food,
education and community linkages to
provide long-term positive outcomes.
This program will roll out in Tasmania
in 2011.
The Research and Development team
has taken major strides to date in
understanding landscape of food
security in Victoria and Tasmania.
The ‘More Hunger, More Waste’
report published by SecondBite
in 2010 highlighted that over 90%
of community food programs
experienced an increase in demand
for their service in the previous year.
Of these agencies, 85% stated that
the SecondBite service meant
that more nutritious food was now
available for the community they
serve. In 2010, a research project
was undertaken to directly assess
the impact on the health and social
wellbeing of agency clients who
access community programs using
fresh rescued food.
SecondBite Annual Report 2010 | 11
As SecondBite continues
to grow, we find ourselves
providing fresh food deliveries
to a more diverse and varied
number of Community Food
Programs across Victoria
and Tasmania.
variety is
the spice
of life
As SecondBite continues to grow,
we find ourselves providing fresh food
deliveries to a more diverse and varied
number of Community Food Programs
across Victoria and Tasmania.
The landscape of traditional ‘Emergency
Food Relief’ is certainly changing.
The community is continually creating
new and innovative programs and
initiatives that seek to address the
problem of household food insecurity.
SecondBite is focused on long-term
preventative solutions and the move
away from a ‘hand out’ approach
to new ways of combining food
provision, social inclusion and
individual empowerment as we
aim to reduce, and end, the demand
for food relief. By understanding
the barriers people face to accessing
fresh food and by working with the
individuals who currently access
community services, we are finding
that ‘Emergency Food Relief’ is one
part of a broad range of community
food programs that provide vital
support to people in need.
Our 2010 research into the health
and social impact of fresh rescued
food on people who rely on regular
meal programs, such as that provided
by St Mary’s House of Welcome,
found that, ‘clients sought out the
community meal, primarily, as an
opportunity for social interaction,
a place of belonging and an escape
from their other lives’. They want to
be part of a community and enjoy
the like-minded companionship that
these environments provide. This has
lead us to the term ‘Community
Food Programs’, which we feel more
accurately describes the wide range
of initiatives that receive regular fresh
food deliveries from SecondBite.
12 | SecondBite Annual Report 2010
Below are some of the Community
Food Programs that have become
part of the SecondBite family in the
past year, and are great examples
of innovation, care, diversity and
how food can be a powerful tool
for social change.
Project Respect aims to empower
and support women in the sex industry,
including women trafficked to Australia.
They receive a weekly delivery of fruit
and vegetables that they turn into
a hearty meal in a safe, secure and
warm environment for women.
‘We are getting a fantastic selection
of food…healthy and tasty (and)
the women are always quite taken
aback and amazed at what gets
delivered…without SecondBite
I’m not really sure how’d we run the
lunches, it would be on an absolute
minimum budget.’
Vicky, Outreach Worker,
Project Respect
St Kilda Community Kitchen recently
won the Civic Award for ‘Project of the
Year’. It is run entirely on SecondBite
fresh food, which is pivotal to it being
accessible and free to a wide range of
local community residents and public
housing tenants. Historically, there has
been a large social split between these
two community populations in the
St Kilda area and this community
activity seeks to bridge this gap.
The Venny is a safe haven for kids
to play and express themselves freely.
It is based at the Kensington High Rise
Estate and provides an open and free
experience for the kids, alongside
provisions of fruit, healthy snacks
and meal programs.
‘Children, young people and families
have had access to foods they have
never tasted before, like mangoes,
raspberries, tangelos, strawberries,
cherries and kiwi fruit. This has had
such a positive effect on our client
group. From understanding and
education, health, a new experience
and also enjoyment.’
David Kutcher, The Venny
Our experience in Tasmania has found
that effective service delivery within
the Tasmanian welfare sector relies
on a collaborative approach between
all stakeholders. The donors, recipients
and supporters listed in this report
have embraced the concept of food
rescue and redistribution in the state
and support the efforts of SecondBite.
SecondBite has been widely recognised
as being at the forefront of addressing
food insecurity in Tasmania as it is the
only organisation in the state whose
core business is the collection and
redistribution of surplus fresh food.
GoodWood Community Centre
receives a weekly delivery of fresh
fruit and vegetables for the array
of food programs they run,
including a community meal.
‘I have received a lot of
vegetables and fruit from
SecondBite and I have
encouraged our Youth Group
to eat it. One of them ate
a carrot for the first time and
went home and asked his
mother for some more carrots.
She was happily surprised.’
Louise Sullivan, Goodwood
Community Centre, Tasmania
Where does the food go?
Tasmania | Access | Annie Kenny | Bayview Lodge | Betxhlehem House | Bilton Lodge | Bridgewater Community Centre | Bucaan
Community House | Chigwell House | Choir of High Hopes | City Lights Church | Clarendon Vale Neighbourhood Centre | Community
Central | Derwent Valley Community Centre | Gagebrook Community Centre | Goodwood Community Centre | Goulburn Street Primary
School | Headway Support Services | Hobart Benevolent Society | Hobart Women’s Shelter | Live Free Tassie | Louis Van | M.I.L.E. |
Mara House | Maranoa Heights Community Centre | Migrant Resource Centre | PCYC (Bridgewater) | PCYC (Hobart) | Pittwater Community
Centre | PRTSS (Private Rental Tenancy Support Service) | Pulse Youth Health Centre | RecLink | Risdon Vale Neighbourhood Centre |
Rokeby Neighbourhood Centre | Salvation Army ACHA | Salvation Army BRIDGE CENTRE | Salvation Army CACP | Salvation Army
CARLTON | Salvation Army HOWRAH | Salvation Army McCOMBE | Salvation Army MOONAH | Salvation Army NEW NORFOLK | Salvation
Army SASH | STAY & Why Connect | T.O.O.L. | TasCahrd Hobart & Glenorchy | Tastex | The Link | Warrane/Mornington Neighbourhood
Centre Inc | Wesley Church – ‘No Bucks’ | YasTas | Youth ARC | Youth Connect | Youthcare | Victoria | Access Health – Salvation Army
Crisis Centre, St Kilda | ARBIAS | Ardoch Youth Foundation | Asylum Seeker Welcome Centre | Asylum Seekers Resource Centre |
Avocare | Banyule Community Health Services | Baptcare Sanctuary Program | Barwon Youth | Bert Williams Aboriginal Youth Refuge |
Betel Australia | Bethany Community Support | Brotherhood of St Laurence | Brunswick High Rise | Camcare | CareWorks | Carlton Senior
Citizen Centre | Carnegie Church of Christ – Open Hands Cafe | Choir of Hope & Inspiration | ChristChurch | Church Of All Nations |
Collingwood Soup Van | CommonGround | Concern Australia | Corio Bay Senior College | Corio Primary School | Cottage By the Sea |
Croydon Uniting Church – Helping Hand | Crystal Manor | Diamond Valley Food Share |
Doutta Gala – Flemington Health Time Project | Drysdale Family Support | FaithCare |
Family Life Church | FASTA – 3 Towers Auskick program | Fitzroy Learning
Network | Fitzroy Police – Collingwood Youth Soccer Programme |
Fitzroy Primary | Flemington Community Centre | Flemington High
Rise – Tenants Association | Flemington/Kensington Church
Lunch | Footscray North Primary School | Foundation 61 Inc. |
Gateway Social Support | Geelong Food Relief Centre |
Glastonbury | Hambleton House | Hanover – Southbank |
Hobson’s Bay Christian Church | Holy Eucharist
Church | Hotham Mission – Asylum Seeker Project |
Inner East Community Health Service | JCAAA
Community Kitchens | Larmenier School |
Lentil as Anything | Lighthouse Foundation |
Machaseh House | Matthew Talbot Soup Van |
MAYA Healing Centre | MAYSAR | Melbourne
City Mission | Melton Food Hub | Mullum
Mullum Indigenous Gathering Place |
Multicultural Sudanese Centre | Oasis
Program (Sunshine Seniors College) |
Olympic Adult Education Community
Kitchens | Operations Stitches |
Orygen Youth Health | Ozanam
Community Centre | Ozanam House |
Paxton House – Arbias | Pensinsula Life
| Phoenix Youth Centre | Port Phillip
Community Centre | Prahran Adventure
Playground | Prahran Mission | Project
Respect | Rainbow Riders | RecLink |
Regina Coeli | Richmond West Primary
School | Riverside Christian Church | Rural
Australians For Refugees | Sacred Heart
Mission | SAIL – Sudanese Australian
Integrated Learning Program | Salvation
Army – Belmont | Salvation Army – Bourke
Street | Salvation Army – Brunswick Youth
Services | Salvation Army – Camberwell |
Salvation Army – Northside Corio | St Kilda Gate
House | St Kilda Parish Mission Drop In Centre |
St Marks Community Centre | St Mary’s House
Of Welcome | St Albans Primary School | St Joseph’s
Primary School | Street Socceroos | Sunshine Primary
School | SVDP Access and Equity | SVDP Housing Service
| SVDP Mathew Talbot Soup Van | Time for Youth | Uniting
Church, Camberwell | The Venny | VicRelief Foodbank | Victorian
Aboriginal Health Service | Visy Care Hub | Waterfront Christian
Church | Wesley Mission – Western Outreach | West Footscray
Neighbourhood House | Western Region Health Works | Western Suburbs
Indigenous Gathering Place | William T Onus Aboriginal Hostel | Williamstown
Church of Christ | Wombat Housing | Youth Projects – Living Room | Youth With a Mission
SecondBite Annual Report 2010 | 13
fruits
of our
labour
Our collaborative collections with VicRelief
Foodbank from the Melbourne Wholesale Fruit,
Vegetable and Flower Market continue to
provide a terrific regular supply of produce.
Food delivered to recipient agencies in 2010
Food weight in kilograms
2008
2009
2010
56,760
53,633
64,974
60,941
70,530
81,880
70,176
71,520
57,551
70,925
71,950
80,000
60,000
84,346
100,000
40,000
0
2009
2009
2009
2010
2010
2010
2010
2010
2010
2010
2010
2010
20,000
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
14 | SecondBite Annual Report 2010
As we have continued to increase
the amount of food redistributed,
we have also been able to spread
our reach geographically across
both Victoria and Tasmania.
a few really good months of ad hoc
collections (32 half pallets of apples
from Montague Fresh was a wonderful
bonus for the sector – great eating just
slightly the wrong colour for market).
Through our SecondBite Community
Connect™ model, volunteers and
SecondBite van deliveries, we
have provided much needed food
support to areas as far as Hastings,
Queenscliff, Sunbury and Melton in
Victoria, and Ellendale, Outlands
and the Huon Valley in Tasmania.
Our collaborative collections with
VicRelief Foodbank from the Melbourne
Wholesale Fruit, Vegetable and Flower
Market continue to provide a terrific
regular supply of produce, and with
our newly formed Food Procurement
Committee, we are looking forward
to accessing new supplies of fresh
surplus food from a broad range
of sources in 2011.
As winter across both states kicked
in, there was the usual slight drop in
supply (food takes longer to perish
as it is mostly in optimal storage
conditions, subsequently there
is less wastage across our market
supplies). This was coupled with
Victoria
Sunbury
Bacchus Marsh
Melton
Epping
Preston
Broadmeadows Heidelberg West
Glenroy
Brunswick East
St Albans
Melbourne
Brunswick
Parkville
Maribyrnong
Sunshine
Kensington
Croydon
Yarraville Footscray North Melbourne
Laverton
South Melbourne Hawthorn Croydon South
Surrey Hills
Corio Newport
St Kilda
Blackburn
North Geelong Williamstown
Ripponlea
Geelong
Frankston Caulfield North
Dandenong
Geelong West Queenscliff Hastings
Connewarre Rosebud
Tasmania
Launceston
Ouse
Ellendale
Oatlands
Herdsmans Cove
Claremont
Berriedale
Glenorchy
Old Beach
Goodwood
Moonah
New Town
North HobartMidway Point
Hobart
South Hobart
Clarendon Vale
Howrah
Rokeby
Huon Valley
SecondBite Annual Report 2010 | 15
We support people in need in the community; they are
at the core of our organisation and are our purpose
for being. Our dynamic Board, staff and volunteers
are passionate about providing an excellent service to
the community food programs that we exist to serve.
Active Volunteers
Paid Staff
Ian Carson
Chairman
Elana Rubin
Fundraising
Paid Staff
Zoë Whyatt
General Manager
Rowena Jackson
Business Development
& Fundraising Manager
Cate Burns
Research &
Development
Active Volunte
Mark Patton
Warehouse
& Logistics
Manager
Lisette Worthing
Program Co-ordinator
The Big Picture
Arvinder Singh
Food Delivery
Co-ordinator
Recipients
Farid Benserai &
Andrew Williams
Casual Drivers
John Simpson
Marketing & PR
Beverly Duggan
Administration
Tasmania
Paul Armour
Accounts
Howard Critchley
Director
Chris Schmedding
Food Delivery
Co-ordinator Tasmania
Danny Roe
Food Delivery
Co-ordinator
Emily Wild
Office Manager
& Volunteer
Co-ordinator
Katy Barfield
Executive Director
Rebecca Lindberg
Food Program
R&D Co-ordinator
Greg Green
Casual Driver &
Food Delivery
Co-ordinator
Volunteers
Russell Shields
Food Program
Manager
Alister Paterson
Governance
Pat Burton
Food Program
Manager Tasmania
Bob Glindemann
Volunteers
Simone Carson
Volunteers
at the core
16 | SecondBite Annual Report 2010
SecondBite has profoundly
changed the sector, improving
nutrition and allowing agencies
to deliver additional services
to people in need.
food for
thought
A message from SecondBite
Chairman Ian Carson
As SecondBite celebrates its
5th anniversary it’s worthwhile
contemplating the journey so far,
our achievements and our challenges.
All the people involved in
SecondBite contribute to extraordinary
achievements. Each year, the Board
reviews a five-year strategic plan, the
incredible staff and supporters invariably
manage to meet virtually every target
within the first 12 months. One can
only wonder what is possible with
additional resources.
For a moment, let’s step back
and contemplate the reasons for
SecondBite’s ongoing achievements:
1.High-quality people who believe
in and live the vision of SecondBite
every day.
2.The compelling dual needs
of avoiding waste and feeding
people who need food.
As we mature and become a stronger,
more sustainable organisation, we are
able to act in a more profound manner.
When we started, it was simply a
question of getting surplus food to
agencies that were supplying people
needing food. Now we have a research
unit that deeply examines the causes
of hunger, the ways to avoid it and the
ways that SecondBite can partner with
organisations to avoid it. Our Food
Angels Program is just such an
example. More recently, Community
Connect has helped us to reach
further afield and connect more
food with more people.
David Hisco, one of our founding
Directors, retires as a result of
him being appointed to head
ANZ New Zealand. David was
instrumental in backing SecondBite
from the start and we wish him well
for the future.
Every day, we evolve and learn.
When we first began taking food
to Sacred Heart Mission, they would
take almost anything we delivered.
As a result of SecondBite providing
significant food to the Mission, it is
now much more selective regarding
the quality of the food they receive.
At the same time, the quality of
the food that the clients of Sacred
Heart and other agencies receive
has dramatically improved as
a consequence of SecondBite’s
involvement. SecondBite has
profoundly changed the sector,
improving nutrition and allowing
agencies to deliver additional
services to people in need.
Thank you to all who so openly
and enthusiastically share our vision
to reduce hunger, improve nutrition
and reduce waste.
They include:
– The staff: Katy, Zoe, Russell, Andy,
Arvinder, Danny, Emily, Farid, Greg,
Lisette, Mark, Paul, Peter, Rebecca,
Rowena, Beverley, Chris, Pat and
all the wonderful staff who give
everything they have to SecondBite;
– the volunteers who are the crucial
arms and legs, hearts and souls;
– our partners who give us the
means as well as the support
to make it happen;
– our ambassadors who are constantly
finding opportunities to help us; and
– our Board who inspire, guide and
counsel us.
We now look confidently to the next
five years of growth and commitment
to our vision.
Ian Carson | Chairman
3.Our supporters and donors,
who so strongly share the vision to
help us achieve our goal of reducing
waste and reducing hunger.
SecondBite Annual Report 2010 | 17
Since that first collection, SecondBite
may have grown beyond any of our
expectations, and our methods and
models have certainly evolved, but our
heart and purpose remain the same.
seeds for
growth
A message from SecondBite
Executive Director Katy Barfield
With 2011 on the horizon, I find myself
reflecting that it has been five years
since the first volunteer collected the
first piece of surplus fresh food and
delivered it to our first recipient agency.
Since that first collection, SecondBite
may have grown beyond any of our
expectations, and our methods and
models have certainly evolved, but our
heart and purpose remain the same…
to ensure that people who are living
in disadvantaged circumstances or
who are homeless are empowered
to access fresh nutritious food –
today and in the future.
Over the years, I have been
constantly amazed and humbled
by the generosity and spirit that has
enabled SecondBite to collect and
redistribute enough surplus fresh
food to community food programs
to provide 3.7 million hearty meals.
This figure may sound impressive,
but in truth it is a mere drop in the
food insecurity ocean, and we know
we need to do more than just move
food to achieve our ultimate goal
of reducing the incidence of food
insecurity in this country.
So, today, as well as operating
six refrigerated trucks that service
160 community food programs
across Tasmania and Victoria, we have,
in conjunction with the community,
developed innovative and economical
delivery models, such as SecondBite
Community Connect, that empower the
community to access fresh nutritious
food in a sustainable way without the
need for a SecondBite van.
The Food Angels program will
also expand into Tasmania in 2011.
18 | SecondBite Annual Report 2010
This program has been developed
from its original concept by
collaborators in Tasmania and aims
to provide access to fresh food for
families and individuals before they
need to source emergency food
relief. The key to the success of the
program has been the dissemination
of educational information along with
the food and the provision of recipes
and shopping tips on how to provide
low cost meals for your family for the
future. We look forward to working
with our collaborative partners to
see this program benefit families
across Tasmania in 2011.
This is one example of SecondBite’s
strong belief in collaboration and
in avoiding duplication in the sector.
We look forward to reporting to you
next year on other state and national
partnerships that are in the works
and which we trust will mean that
access to fresh food becomes a
reality for more and more families
around Australia.
In order to identify and address
some of the deeper underlying
issues of food insecurity in Australia,
we established a research and
development department. This team
has taken major strides to date in
understanding the landscape of food
security in Victoria and Tasmania.
The ‘More Hunger, More Waste’
report published by SecondBite
in 2010 highlighted that over 90%
of community food programs
experienced an increase in demand
for their service in the previous year.
Of these agencies, 85% stated that
the SecondBite service meant that
more nutritious food was now
available for the community they serve.
Also in 2010, a SecondBite research
project was undertaken to directly
assess the impact on the health and
social wellbeing of agency clients who
eat meals at programs using fresh
rescued food. This groundbreaking
research, undertaken by Rebecca
Lindberg and her dedicated team of
research volunteers, revealed that 65%
of individuals who eat at community
food programs receive 100% of their
daily intake of fruit and vegetables
from that one meal. It also highlighted
that both positive health and
social outcomes were achieved
by accessing fresh rescued food
and community meals.
Providing guidance and expertise
to the R&D department is the newly
formed Food Security Advisory
Committee, whose members include
Dr Cate Burns, Prof Rob Moodie,
Dr Karen Adams and Dr Rosemary
McKenzie. This high-level committee
will advise on the development and
implementation of SecondBite’s
food delivery models and educational
programs, which are aimed at
providing long-term preventative
solutions to people suffering from
food insecurity.
SecondBite takes its programs
and evaluation very seriously, and
measuring the social impact of our
work is essential for our growth and
for attracting ongoing support from
financial donors, food donors, pro bono
service providers and volunteers.
To this end, Social Ventures Australia
conducted an SROI study in 2010.
This indepth analysis uncovered
the social impact our work has
on stakeholders, from food donors,
financial donors, volunteers and,
of course, our recipient agencies.
The results from the SROI revealed
that for every $1 invested,
$4.42 of social value is created
by SecondBite.
With fresh food prices set to increase,
we know that demand is set to
increase. In response, we are putting
in place an infrastructure that will take
us through to 2012 and will deliver
improved services at lower cost.
The challenge to secure the resources
to underpin this growth will not be
easy, but I am confident that all existing
and future SecondBite supporters will
embrace our vision for the future.
I still feel overwhelmed with gratitude
every day I walk into the SecondBite
offices. It is after all the people that
make an organisation, and I am
privileged to work with such amazing
people: the Board and staff of
SecondBite – your tireless commitment
and passion is exceptional; our
generous financial supporters and
pro bono service providers quite literally
keep the wheels turning; our food
donors, without whom there simply
would be no food to redistribute;
and our tireless volunteers who
week in and week out collect and
sort food, help fundraise, offer IT and
administrative support and so much
more. Put simply, we would not be
here without you. Thank you!
Katy Barfield | Executive Director
SecondBite’s Board
Ian Carson | Chairman
Katy Barfield | Executive Director
John Simpson | Director
Managing Partner Melbourne
PPB Chartered Accountants
Founder of SecondBite
SecondBite
Strategic Adviser
Office of the CEO
National Australia Bank
Simone Carson | Director
Howard Critchley | Director
Alister Paterson | Director
Founder of SecondBite
Managing Director CEVA Logistics Australia/
South Pacific 2006–2010, Strategic Adviser
CEVA Logistics Asia Pacific
Chief of Staff
Office of the Lord Mayor
City of Melbourne
Bob Glindermann | Director
Cate Burns | Director
Elana Rubin | Director
Over 40 years experience
in supply chain management
at Shell and active member
of Rotary International
Senior Lecturer, Deakin
Vichealth Public Health Research
Fellow, WHO Collaborating
Centre for Obesity Prevention
Chair, AustralianSuper
Chair, Victorian WorkCover Authority
Chair, VicTrack
Director, TOWER Australia Pty Ltd
Director, Transport Accident Commission
Director, Industry Superannuation
Property Trust
SecondBite Annual Report 2010 | 19
bringing
home the
bacon
2009 & 2010 results
SecondBite exists to serve the
community organisations that provide
food programs for thousands of
people in need. We take pride in
adopting an approach that promotes
individual dignity and nutritious eating
habits. SecondBite is the only food
redistribution service in Australia that
focuses solely on the collection and
redistribution of fresh food, giving
community food programs the freedom
and dignity to decide what menus
they wish to create. We are also
dedicated to promoting sustainable
and nutritious eating through education
and awareness-raising activities.
At SecondBite, we coordinate
the distribution of food to agencies
based on their specific requirements.
We make regular deliveries, defined
as weekly or fortnightly, to over
160 agencies across Victoria and
Tasmania and have supported others
over the year with ad hoc or one-off
deliveries as required. The agencies
we support remain varied in their work,
but our aim is constant – to support
agencies large and small that provide
essential assistance to people who
need it.
20 | SecondBite Annual Report 2010
The chart opposite highlights our
continued focus on the redistribution
of fresh food – 73% of the food
collected is fruit and vegetables.
We take pride in continuing to
provide a delivery service in urban
areas – where it is the most efficient
model to move food to community
organisations, and saves these
organisations time, money and
resources. Indeed in FY2009 St Mary’s
House of Welcome confirmed that
our provision of food to their meals
programs equalled a saving of
$42,000. We collect 98% of food
directly from food donors, and deliver
85% of it ourselves in a SecondBite
van in Victoria and nearly 95%
in our SecondBite van in Tasmania.
Our recipient agencies have the option
to collect if more convenient for them,
and about 8% of our agencies visit one
of our warehouse hubs to do this.
A large proportion of our food comes
from the Melbourne Wholesale Fruit
Vegetable and Flower Market, where
we work in collaboration with VicRelief
Foodbank to maximise the volume
of food collected. We continue to
collect every week from local fresh
produce markets, primary producers,
wholesalers, distributors, supermarkets,
caterers, restaurants and cafes.
Of the total amount of food collected
by SecondBite in the year, 7,571kg
(approximately 1%) was not fit
for human consumption and was
redistributed instead to a pig farmer.
We handle our ‘waste’ in this way
to ensure that no food collected
by SecondBite goes to landfill.
We are excited about the continuing
roll out of SecondBite Community
Connect – a sustainable model of
food redistribution where SecondBite
facilitates a connection between a local
food donor and a local community
food program and manages the
distribution standards. This distribution
model only began in earnest in March
2010, and in November Community
Connect accounted for close to 10% of
food distributed in Victoria. SecondBite
Tasmania is currently delivering fresh
food to over 40 agencies weekly in the
south of the state and the Southern
Midlands, and plans are being made
to expand to Launceston and to
regional areas using the SecondBite
Community Connect model.
Our commitment to providing our
recipient agencies with quality produce
is a priority and we have been working
in collaboration with all our food
donors to ensure that only the best
quality surplus food finds its way to
our warehouse. Our recipient agencies
have come to rely on our regular food
deliveries, and the SecondBite drivers
and volunteers have become a part
of the team at the agencies we serve,
providing more than just a food
delivery, but a friendly face and a chat.
As we have grown, we have taken care
to ensure that this open and positive
relationship with staff at every agency
has stayed integral to what SecondBite
is all about.
Profit & Loss
Income
Expenses
30 June 2010
$
30 June 2009
$
Food Program Warehouse Expense
General Donations
General Fundraising
Fundraising Events
Total General Fundraising
Food Program Warehouse Funding
9,456
280,698
36,631
19,912
14,460
Food Program Staff Costs
365,028
318,261
418,493
295,159
Food Related Staff Costs
320,163
110,913
Professional Fees Expense
6,089
20,504
Fundraising Expenses
9,342
8,196
41,305
24,362
38,913
Food Program Transport Funding
187,695
61,187
Communication and Computer Expenses
Food Program Staff Funding
289,038
122,173
Premises Expenses
Food Related Staff Funding
169,781
40,269
General Expenses
Professional Fees Funding
60,853
46,545
11,925
50,808
Communication Expense Funding
1,122
–
Premises Expense Funding
5,313
35,708
General Expense Funding
5,982
14,137
Emergency Expense Funding
2,905
20,610
Total Designated Funding Income
810,145
430,350
Interest Received
65,582
45,521
Other Income
32,304
12,024
1,326,524
783,054
Total Income
13,388
57,635
75,531
Fundraising Expense Funding
30 June 2009
$
360,858
Designated Funding Income
Food Program Transport Expense
30 June 2010
$
7,686
6,605
25,000
15,985
Total Expenses
824,632
534,194
Net Surplus/(Deficit)
501,892
248,860
1%
Drinks
2%
4%
Prepared Food
5%
Extras
73%
Fruit & Vegetables
Breads & Cereals
4%
Milk & Dairy
11%
Meat, Fish & Eggs
Food we move
SecondBite Annual Report 2010 | 21
a fruitful
future
The SecondBite Future Trust has
been established to ensure that
SecondBite has a secure and
sustainable future. Agencies and
individuals now rely heavily on the
SecondBite service, and we need
to ensure that in good times and
bad, we are always able to provide
access to fresh nutritious food
to people who need it. By building
a corpus to provide funds in
perpetuity, we can confidently
plan ahead. To make a donation
to the SecondBite Future Trust,
please contact us.
SecondBite Tasmania
PO Box 65 Bridgewater
Tasmania 7030
Telephone 03 6273 5453
ACN 116 251 613
ABN 66 116 251 613
SecondBite ackn
owledges the ge
nerous
donation of the de
sign of this report
by Amanda Roac
h Design.
We also acknow
ledge the assistan
ce of
John Tozer and Kim
bal Baker Photo
graphy.
SecondBite Victoria
Unit 51 Lloyd Street Business Estate
50 Lloyd Street
Kensington VIC 3031
Telephone 03 9376 3800
Facsimile 03 9376 3822
admin@secondbite.org
www.secondbite.org
In consideration
of our environmen
t,
please recycle th
is report if you no
longer need it fo
r future reference.
www.secondbite.org