Advertising Strategy Advertising, Design & Creative Aspects of Marketing Communications Chris PriceInternational Director, MJD Consultancy Advertising Strategy If you don’t do any advertising/marketing promotions (with good creative) something terrible happens… NOTHING Advertising Strategy What you are trying to do…. Advertising Strategy What you are trying to do…. Advertising Strategy What you are NOT trying to do…. Advertising Strategy OK, but first we need to understand channel management as this affects creative and design aspects to a large extent….. Advertising Strategy Creating awareness though marketing communications What do we mean? • More than just having a few channels • More than just having matching creative • Looking for real synergies • Looking for the “media multiplier” • The balance between on and off line • Using each channel at their best • The ideal marketing mix Customers see and hear all sorts of messages • TV commercials • Press ads • Direct Mail packs • Posters • Telephone Calls • Radio ads • Banner Ads • Email messages Advertising Strategy Understand your target audiences preferences….. But note this can be nationally specific!) Advertising Strategy Integrating marketing communications They don’t care about “lines” • On or off? • Above or below? • To them, it’s all just marketing noise So lets forget about all the lines… The Internet Advertising Bureau is saying… ‘Smart marketers integrate their campaigns, with online advertising working in partnership with TV, print, radio and other channels’ Advertising Strategy What’s really important is standing out from the crowd • Any Multi-channel communications strategy needs strong, creative and purposeful design and that’s why this is important! • Otherwise you can spend serious $’s that could be wasted and usually is…. Advertising Strategy What makes a good advert with strong creative? • Communicate with your audience in a way they wish to be communicated too (so get to know them!) • Don’t state the obvious (education institutions often do!) • Understand format effects design (banner, tower, pop up,?) and placement (classified, run of paper top, side, embedded?) • Remember AIDA- the classic formula used by advertisers and it’s well worth remembering. Attention, Interest, Desire, Action • Strong ‘calls to action’ • Your HEADLINE can be the most important part of your advert Advertising Strategy HEADLINES • In the ad itself the most important element is the headline. • The headline is either the heading that goes at the top of the the ad or if there’ there’s no heading it’ it’s the first words of the ad. • If you're on the radio it's the first thing people hear. If it's it's TV it's the first thing they see and hear. • The headline needs to grab peoples’ peoples’ attention. One change in a headline can produce a 5050-100% increase in response. One of the biggest challenges that any print advertiser faces is getting people to read their ad – let alone for the ad to produce a result. So the main purpose of the headline is not to sell your product – it’ it’s just to get people to read your ad. The headline should be about your readers – not about you. If your headline has the name of your business in it, you are probably losing out. Imagine you owned a company selling $20 fire alarms. Which of these headlines do you think would be most likely to get get the reader’ reader’s attention: ‘Simpson Fire Alarms - Your Guarantee of Safety’ OR ‘Is your Family's Life worth the price of a round of Drinks?’ Advertising Strategy REMEMBER AIDA If you follow this formula in every ad that you write or produce, produce, you will greatly increase your chances of success. • Attention – the first thing your ad needs to do is grab the reader’ reader’s attention. You achieve this with your headline. • Interest – once you’ you’ve got their attention, you need to create an interest in your product product or service. • Desire – There is a big difference between being interested in a product or service and desiring it. You need to convert the reader’ reader’s interest into a strong desire for what you are offering. • Action - Even if someone desires what you have, it is not enough until they they take action. At the end of the ad you need a call to action. Tell people exactly what what they need to do to follow through and make it easy for them to do so. This is where many people people go wrong. Even if you have a good ad, you still need to tell people precisely what to do - how to take action. Think creatively in terms of calls to action i.e. landing pages (www.city.ac.uk/cpm/visits2009) guerilla campaigns (canwehaveourballback.co.uk) Advertising Strategy The Creative Approach/Process •Differentiation is key. •A strong creative that addresses important decision factors is going to stand you apart from your competitors. •Important that your creative neatly sits alongside the other messages communicated by the institution something that many other organisations find difficult to achieve through a lack of understanding of markets. •Have a coordinated creative approach that appeals to a diverse and demanding student population. •The Brief – be explicit and have aims and objectives. •Allow ‘creativity’ within boundaries (but ‘anything goes’ to start with. You can always drop overly radical ideas later) •Brain storm ideas and test them. •Understand the levels of involvement required by you and your creative team. •Ask for options or if you are involved in the entire process then synthesise the ideas into an outcome. Advertising Strategy What makes a good creative design for advertising? The ‘branding brainstorm’ - The ‘Value Proposition(s)’ – finding differentiation - Corporate guidelines - Images and Icons - Keep it simple but be ‘creative’ - Differentiate (avoid saying what everyone else does!) - Be consistent (for branding) - Test your ideas and on your students not yourselves! Advertising Strategy Exercise- publications review Advertising Strategy Example of creative development from ‘cluttered’ to ‘bold’ Advertising Strategy Example of creative development using focus groups Advertising Strategy Example of creative design integrated for on and off line campaigns Advertising Strategy How it looks ‘on the page’ Leader Board (Ad space) Study Abroa d Sub chann el Name Tool Flag of Netherlan d and Netherlan d in Chinese Bar Recommen ded Readings INHollan d Banner Guidance for choosing school Colle ge Rank ing College profile Advertising Strategy The Results? Case Study of success In Holland- targeted on line positioning campaign with good creative/branding Campaigns running in; India, China, Germany, Russia, Poland & on key global and local specialist aggregators. Results (annualized); 18m Page impressions and >21,000 leads generated Advertising Strategy MJD creative campaign example creativity • Busy markets: you need to stand out • Sensitivity to international markets • Works with UK communications working internationally Advertising Strategy Conclusions- Some final tips from an ‘insider’ • What are you trying to achieve? • If your Advertising isn’t working – STOP IT! And go back to the drawing board. • Only use Direct Response Advertising- unless you are doing ‘pure’ branding or launching new products • Metrics- testing and measuring • Never pay the full rate for advertising • Benefits, Benefits, Benefits • Don’t follow the competition • Don’t buy into the myth that advertising is essential for your business success- its important but only a part of the marketing mix • Get the services of an ‘insider’ (ensure they are ‘cash back’ MJDs 30-40% rule)