AQA GCE Business Studies BUSS2- Managing a Business EXAM PAPER TOPIC TRACKER Keep track of which topics have been examined in the real papers for BUSS2 AQA AS Business Studies (BUSS2) – Topic Tracker (Marks shown in brackets) Jan 2009 Eastern Airways Houses Online Ltd May 2009 Two Seasons Ltd Just Desserts Ltd Jan 2010 Authentic Food Co Ltd Warwick Clothing Ltd June 2010 The Eden Project A Matter of Time Jan 2011 Shearings Holidays Velocity Ltd June 2011 Divine Chocolate Eggcentric FINANCE Using Budgets Benefits and drawbacks of using budgets Calculation of variances Analysis of two benefits of using budgets (8) Calculation of profit variance (6) Identification of two adverse variances from budget data (2) Using variances to help decision-making Improving Cash Flow Causes of cash flow problems Analysis of two reasons why cash flow had been negative (7) Methods of improving cash flow Evaluation of whether increasing an overdraft limit is best way to improve cash flow position (13) Evaluation of whether rapid growth is the major cause of cash flow problems (13) Measuring and increasing profit Calculation & understanding net profit margins Calculation & understanding return on capital www.tutor2u.net Calculate forecast net profit margin (4) Calculation of net profit margin (6) Calculation of net profit margin (3) Calculation of return on capital (3) AQA AS Business Studies (BUSS2) – Topic Tracker (Marks shown in brackets) Methods of improving profits / profitability Jan 2009 Eastern Airways Houses Online Ltd May 2009 Two Seasons Ltd Just Desserts Ltd Evaluation impact of reduced prices on business profitability (14) Evaluation of whether a expansion will result in increased profits (15) Distinction between cash and profit Jan 2010 Authentic Food Co Ltd Warwick Clothing Ltd June 2010 The Eden Project A Matter of Time Jan 2011 Shearings Holidays Velocity Ltd June 2011 Divine Chocolate Eggcentric Evaluation of the best way to improve profits in the business (11) Discussion of threat to future success from low cash flow and profits (13) PEOPLE IN BUSINESS Improving organisational structures & workforce effectiveness Key elements of organisational structure Workforce roles How organisational structure affects business performance Methods of measuring workforce performance Evaluation of whether changed org structure will improve business performance (13) Analysing consequences of higher labour turnover (7) Developing an effective workforce The recruitment process www.tutor2u.net Discussion of methods of Analysis of the consequences of using delegation as part of workforce management (7) AQA AS Business Studies (BUSS2) – Topic Tracker (Marks shown in brackets) Jan 2009 Eastern Airways Houses Online Ltd May 2009 Two Seasons Ltd Just Desserts Ltd Jan 2010 Authentic Food Co Ltd Warwick Clothing Ltd Internal & external recruitment Selecting the best employees How recruitment & selection can improve a workforce June 2010 The Eden Project A Matter of Time maximising workforce performance as workforce grows (14) Jan 2011 Shearings Holidays Velocity Ltd Evaluation of the role of recruitment in improving workforce effectiveness (14) Methods of training Evaluation of the role of recruitment & selection in improving workforce performance (14) Analysis of two possible reasons for spending less on training employees (7) Motivating employees Financial methods of motivation Improving job design Empowering employees Working in teams Theories of motivation www.tutor2u.net Evaluation of the strength of workforce management in the business (13) [incl org structure + training] June 2011 Divine Chocolate Eggcentric Evaluation of the role of motivational techniques in creating an effective workforce (14) Analysis of drawbacks of using financial methods of motivation (8) Analysis of reasons for empowering a workforce (8) AQA AS Business Studies (BUSS2) – Topic Tracker (Marks shown in brackets) Jan 2009 Eastern Airways Houses Online Ltd May 2009 Two Seasons Ltd Just Desserts Ltd Jan 2010 Authentic Food Co Ltd Warwick Clothing Ltd June 2010 The Eden Project A Matter of Time Jan 2011 Shearings Holidays Velocity Ltd June 2011 Divine Chocolate Eggcentric OPERATIONS MANAGEMENT Making operational decisions Operational targets Evaluation of most appropriate operational targets (quality, capacity utilisation, unit costs) (15) Calculating and managing capacity utilisation Explanation of how capacity utilisation could be measured (4) Calculation of change in labour productivity (6) Calculation of unit costs (6) Calculation of capacity utilisation (5) Non-standard orders & matching production and demand Quality & working with suppliers Meaning of quality Evaluation of whether benefits of quality assurance will mainly occur in the long-term (13) Quality control v quality assurance Analysis of the reasons for supplying high-quality products (7) Systems of quality assurance & quality standards Choosing effective suppliers + role of suppliers in improving www.tutor2u.net Discussion of the role of quality in choosing a new Evaluation of decision to sub-contract work to another supplier Evaluation of choice of supplier (13) AQA AS Business Studies (BUSS2) – Topic Tracker (Marks shown in brackets) Jan 2009 Eastern Airways Houses Online Ltd operations May 2009 Two Seasons Ltd Just Desserts Ltd supplier (12) Jan 2010 Authentic Food Co Ltd Warwick Clothing Ltd (13) June 2010 The Eden Project A Matter of Time Jan 2011 Shearings Holidays Velocity Ltd Customer service & technology Methods of meeting customer expectations Monitoring and improving customer service Analysis of two possible causes of a fall in customer service (8) Benefits of high levels of customer service Analysing two benefits of providing outstanding customer service (9) Types of technology in operations management Issues in introducing and updating technology Evaluation of increased use of technology in operations (14) MARKETING & COMPETITIVE ENVIRONMENT Introduction to Marketing Purpose of marketing Niche and mass marketing www.tutor2u.net Analysis of possible consequences of operating in a niche Evaluation of decision to move into a mass market June 2011 Divine Chocolate Eggcentric AQA AS Business Studies (BUSS2) – Topic Tracker (Marks shown in brackets) Jan 2009 Eastern Airways Houses Online Ltd market (9) Influences on the marketing mix May 2009 Two Seasons Ltd Just Desserts Ltd Extent to which a change in location will require a change in the marketing mix (12) Jan 2010 Authentic Food Co Ltd Warwick Clothing Ltd June 2010 The Eden Project A Matter of Time Jan 2011 Shearings Holidays Velocity Ltd (14) Analysis of two factors influencing the choice of promotional mix (6) Explanation of use of advertising in promotional mix (5) June 2011 Divine Chocolate Eggcentric To what extent has product been the most important element of the marketing mix (14) Product Influences on development of new goods and services Explanation of possible reasons for developing new products (5) Unique selling points Product portfolio analysis Product life cycle Promotion Elements of promotional mix + influences on the choice Pricing Pricing strategies & tactics Influences on pricing decisions www.tutor2u.net Evaluation impact of reduced prices on business profitability (14) Analysis of influences on pricing AQA AS Business Studies (BUSS2) – Topic Tracker (Marks shown in brackets) Jan 2009 Eastern Airways Houses Online Ltd May 2009 Two Seasons Ltd Just Desserts Ltd Jan 2010 Authentic Food Co Ltd Warwick Clothing Ltd June 2010 The Eden Project A Matter of Time Jan 2011 Shearings Holidays Velocity Ltd June 2011 Divine Chocolate Eggcentric decisions (8) Place Choosing appropriate outlets / distributors Types of distribution channels Marketing and Competitiveness Impacts of market conditions and degree of competition Determinants of competitiveness Methods of improving competitiveness www.tutor2u.net Evaluation of whether marketing has enabled the business to be competitive (12) Analysis of two factors influencing the competitiveness of the business (8) Evaluation of whether the business has improved its competitiveness over time (15) Evaluation of whether a business has become more competitive over time (15) AQA AS Business Studies (BUSS2) – Topic Tracker Keep up-to-date with AQA BUSS2 with these tutor2u resources: BUSS2 – Teacher Blog BUSS2 – Specification Map BUSS2 – Digital Course Companion BUSS2 – Teacher PowerPoint Collection BUSS2 – Practice Exam Papers (Volume 1) BUSS2 – Revision Quizzes BUSS2 Student Revision Workshops (April/May) BUSS2 – Approaches to Evaluation BUSS2 – Key Term A to Z Glossary www.tutor2u.net