Lynx Customer Programming Manual English

advertisement
Digital Telephone System
Customer Programming
Manual
Rev 1.2b
www.transtelcommunications.com
email: tech@transtelcommunications.com
NOTIFICATION
Notification is hereby given that TransTel Communications, Inc. reserves the right to modify, change,
update or revise this document from time as required without the prior obligation to notify any person,
company or organization. Further, TransTel Communications, Inc. makes no warranty or
representation, either express or implied, with respect to merchantability, or fitness of it’s products for
a particular purpose. TransTel Communications, Inc. disclaims any and all liability from errors,
omissions or erroneous interpretations made from the contents of this document.
© 2010 TransTel Communications, Inc.
This document or any parts thereof are not to be reproduced or transmitted in any form or by any means,
electronic or mechanical, including photocopying, recording, or information storage and retrieval system for any
purpose whatsoever without the express written permission of TransTel Communications, Inc.
IMPORTANT SAFETY INSTRUCTIONS
Installation Safety Precautions:
1. Never install telephone wiring during a lightning storm.
2. Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations.
3. Never touch un-insulated telephone wires or terminals unless the telephone line has been disconnected
at the network interface.
4. Use caution when installing or modifying telephone lines.
The TransTel Lynx utilizes a 3 pin grounding power supply cord. This cord is not to be attached to any
building surfaces. When using your telephone equipment, basic safety precautions should always be
followed to reduce the risk of fire, electric shock and injury to persons, including the following:
1.
2.
3.
Read and understand all instructions.
Follow all warnings and instruction marked on the product.
Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp
cloth for cleaning.
4. Do not use this product near water, for example, near a bath tub, wash bowl, kitchen sink, or laundry tub, in a wet
basement, or near a swimming pool.
5. Do not place this product on an unstable cart, stand, or table. The product may fall, causing serious damage to the
product.
6. Slots and openings in the cabinet and the back or bottom are provided for ventilation, to protect it from overheating,
these openings must not be blocked or covered. The openings should never be blocked by placing the product on the
bed, sofa, rug, or other similar surface. This product should never be placed near or over a radiator or heat register.
This product should not be placed in a built-in installation unless proper ventilation is provided.
7. This product should be operated only from the type of power source indicated on the marking label. If you are not sure
of the type of power supply to your home or office, consult your dealer or local power company.
8. The socket-outlet shall be installed near the equipment and shall be easily accessible.
9. This product is equipped with a three wire grounding type plug, this plug will only fit into a grounding type power outlet.
This is a safety feature. If you are unable to insert the plug into the outlet, contact your electrician to replace your
obsolete outlet. Do not defeat the safety purpose of the grounding type plug.
10. Do not allow anything to rest on the power cord. Do not locate this product where the cord will be damaged by persons
walking on it.
11. Do not overload wall outlets and extension cords as this can result in the risk of fire or electric shock.
12. Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or
short out parts that could result in a risk of fire or electric shock. Never spill liquid of any kind on the product.
13. To reduce the risk of electric shock, do not disassemble this product, but take it to a qualified service man when some
service or repair work is required. Opening or removing covers may expose you to dangerous voltages or other risks.
Incorrect reassemble can cause electric shock when the appliance is subsequently used.
14. Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following conditions:
A. When the power supply cord or plug is damaged or frayed.
B. If liquid has been spilled into the product.
C. If the product has been exposed to rain or water.
D. If the product does not operate normally by following the operating instructions. Adjust only those control, that are
covered by the operating instructions because improper adjustment of other controls may result in damage and will
often require extensive work by a qualified technician to restore the product to normal operation.
E. If the product has been dropped or the cabinet has been damaged.
F.If the product exhibits a distinct change in performance.
15. Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric
shock from lightning.
16. Do not use the telephone to report a gas leak in the vicinity of the leak.
SAVE THESE INSTRUCTIONS
ii
1.
During power outages access to emergency number 000, 111 or 911 will not be
available unless optional external battery backup is fitted
2.
CAUTION - This handset may retain small unmagnetized ferromagnetic common items
(staples/pins) if held very close above such items
3.
Warning
This is a Class A product. In a domestic environment this product may cause interference in
which case the user may be required to take adequate measures.
iii
Congratulations on your purchase and welcome to the TransTel LYNX Telephone System.
The TransTel LYNX Telephone system specifically designed with you in mind to make you
more productive in communicating with customers, vendors, and fellow business associates.
We at TransTel Communications, Inc. believe that you should not require extensive training
to effectively use your digital phone system, and as such, have taken great care in
developing one of the most “user friendly” telephone systems available in the market today.
The TransTel LYNX system has be setup to enable a Customer to plug it in, turn it on and
then use the system with little or no Programming changes.
Please take a moment to review this guide. Just as each person’s job function differs, so do
their phone requirements. Pay particular attention to those features which will be most
helpful for you.
This TransTel LYNX has being programmed for the most common needs, you the customer
can set features as per the User Guides and program the system commands describe in this
Manual.
In addition the TransTel LYNX has a fully featured Software Engine that can be customized
for your specific needs. Please contact us for your nearest TransTel LYNX Authorized
Dealer at http://transtelcommunications.com or call us on 561-747-4466 we will be happy to
make sure you are looked after by a Lynx Specialist.
iv
CONTENTS
IMPORTANT SAFETY INSTRUCTIONS .................................................................................ii
Installation Safety Precautions: ............................................................................................ii
SAVE THESE INSTRUCTIONS ...............................................................................................ii
A. LYNX Description.............................................................................................................1
Overview............................................................................................................................ 1
Economy and Efficiency..................................................................................................... 1
Easy Installation................................................................................................................. 1
Easy Maintenance ............................................................................................................. 1
Flexibility of System Applications ....................................................................................... 1
Varied Extension Alternatives ............................................................................................ 2
Liquid Crystal Display ........................................................................................................ 2
Mechanical Specifications (Key Service Unit).................................................................... 3
Mechanical Specifications (Battery Back Up Housing) ...................................................... 3
Environmental Specifications............................................................................................. 3
B. LYNX Features..................................................................................................................4
System Features................................................................................................................ 4
Station Features ................................................................................................................ 5
C. Installation of LYNX .........................................................................................................6
Location ............................................................................................................................. 6
Choosing the Right Environment ................................................................................ 6
Installation Checklist .......................................................................................................... 6
Equipment Requirements .................................................................................................. 6
D. Connecting the LYNX ......................................................................................................7
KSU Main Panel Layout..................................................................................................... 7
Station Wiring .................................................................................................................... 8
CO Line Connections......................................................................................................... 8
Digital Key Telephone – DK7-21........................................................................................ 9
Single Line Telephone (connected to G1K-MBU) ............................................................ 10
Music on Hold Connection ............................................................................................... 11
RS232 Port Connection ................................................................................................... 11
E. LYNX System Default Setup ..........................................................................................12
F. Programming Mode ........................................................................................................13
F.01 Entering Programming Mode .................................................................................. 13
F.02 Exiting Programming Mode .................................................................................... 13
G. Programming the LYNX.................................................................................................14
G.01 Ring Assignments Day Mode ................................................................................. 14
G.02 Ring Assignments Night Mode ............................................................................... 16
G.03 Setting Time / Date on System............................................................................... 18
G.04 Setting Toll Restriction on Extensions.................................................................... 19
G.05 Setting Music On Hold ........................................................................................... 20
G.06 Answer Incoming Calls Via Auto Attendant............................................................ 21
G.07 Default Lynx To Factory Settings ........................................................................... 22
H. Data Backup ...................................................................................................................23
H.01 Before Turning Off Power....................................................................................... 23
A. LYNX Description
Overview
The TransTel LYNX Telephone System employing a microprocessor stored program and digitally
controlled solid state Time-division switching. The LYNX system is specifically designed for small
business as well as residential applications. At the forefront of the system design is a universal concept
to adapting and connecting with a variety of communications devices. Productive LYNX Digital Key
Telephones offer thoughtfully designed productive feature access to keep you connected with one
another and customers. TransTel Communications technology leads the industry in providing for
compatibility with devices such as fax machines, answering machines, cordless phones, computer
modems and other office/home equipment.
Economy and Efficiency
The base system is equipped to support three (3) CO lines four (4) digital stations and four (4) analogue
stations. The system may be expanded to a maximum of six (6) CO lines / four (4) digital stations and
twelve (12) analog stations, digit station ports may be selected to allow practically any combination
ranging from all TransTel DK Digital Sets to 4 Digital sets plus 12 industry standard Single Line
Telephone sets, with multiple combinations of the two types. In addition to being cost effective at the
initial phase and for expanding to its maximum capacity, the LYNX system also is economical to operate
as it consumes about the same amount of electricity as a 40 watt light bulb at full configuration. A
maximum of 6 CO lines and 16 Extensions can be accommodated. This allows a wide variety of
applications for the system to work effectively.
Easy Installation
• “Factory Ready” - All LYNX Telephone systems are "ready to go" right out of the box. A well thought
•
out default database is factory installed on each system which meets the needs for most
installations. This alleviates hours of on site time, minimizing installation costs for both dealer and
customer.
“Small & Compact” - The Key Service Unit's small size takes little space for installation.
Easy Maintenance
•
•
•
•
•
•
•
Solid-state design minimizes trouble and eliminates periodic maintenance.
Easy Expansion. Various Interface Cards for simple, modular expansion.
Versatile programming and options for ease of selection.
Database Flash Memory Back Up - Customer data is backed up when the power is turned off and
there is no battery to replace.
Battery Back Up (System Operation) - LYNX systems can be equipped with an optional battery back
up which keeps the system operational for up to 1 hour in the case of a commercial power failure.
Customer Care Programming - Customers and service personnel can easily communicate and
perform programming right over the telephone. TransTel telephone systems allow programming
and voice conversations to be performed at the same time.
Advanced software upgrades – Through the RS232 connection, system software can be upgraded
easily without replacing any firmware.
Flexibility of System Applications
Unlike other conventional systems in the LYNX size range, the installer will find an unprecedented range
1
of customer database programmability. In "system parameters" there are extensive options for various
timing settings related to features. An array of parameters are programmable for signaling options on
outside lines and internal single line telephone sets. The installer may Enable/Disable many system
wide features. And in class of service, there are over 20 options for each station providing maximum
flexibility for nearly any application.
Varied Extension Alternatives
You can connect proprietary TransTel DK series Keyphone, Door Phones and conventional industry
standard single line sets – Modem, Answering Machine, Cordless phone, etc. directly to the KSU. This
feature provides you with the choice to select different extension equipment to suit individual
applications.
Liquid Crystal Display
The TransTel DK7 Series phones are equipped with a large, easy to read LCD display. The LCD is
comprised of 2 rows by 16 characters. This LCD provides an invaluable tool for simplifying the use of the
telephone by identifying the calling extension by name, outside lines by name and self prompting
displays for feature access. Station feature usage is made simple with the help of the LCD display.
Continuous prompting information is displayed during calls so that users know what to do and when to
do it.
LCD Display shows:
•
•
•
•
•
•
Time
Dialed telephone number
Voice Mail Messages
CO Line Names
Last Number Redial
Speed dial number
•
•
•
•
•
•
Last number dialed
The status of operation/function
Absent messages
Speed Dial Directory
Calling Party Number and Name
Input data during system data entry
TransTel Telephone Model DK7-21
DK7-21
Other TRANSTEL Phone models will work with the TransTel LYNX
2
LYNX Specifications
MAXIMUM LOOP RESISTANCE/IMPEDANCE
Key Telephone
Less than 40 ohms 26 AWG / 200 m
Single Line telephone
Less than 800 ohms 26 AWG / 800 m
Door Phone
Less than 40 ohms
INTERNAL RELAY CONTACTS
Type
Rating
Function
CABLE REQUIREMENTS
CO/PABX Line
DK7 Digital Key Telephone
Door phone
Door Switch
External Sensor
Single Line Telephone
SPST
1 AMP, 24VDC
Door Switch, Music on Hold, etc
Twisted 1 Pair (2 wires)
Twisted 1 Pair (2 wires)
Twisted 1 Pair (2 wires)
Twisted 1 Pair (2 wires)
Twisted 1 Pair (2 wires)
Twisted 1 Pair (2 wires)
Mechanical Specifications (Key Service Unit)
CABINET DIMENSIONS
232 mm W
9.13”
WEIGHT
75 mm D
287 mm H
2.95"
11.30"
1.15 Kg (Configuration: 3 x 8)
2.54 lbs
Mechanical Specifications (Battery Back Up Housing)
CABINET DIMENSIONS
36 cm W
WEIGHT
Mounting Screws
13 cm D
44 cm H
With Batteries -16 lbs Without Batteries- 4 lbs.
12.25” center to center
Environmental Specifications
Temperature
Humidity
OPERATING
CONDITIONS
0º to 30º C
(32º to 86º F)
10 to 95% relative
Non-condensing
STORAGE
CONDITIONS
-40º to 66º C
(-40º to 150º F)
10 to 95% relative
non-condensing
3
B. LYNX Features
System Features
Account Code Capability
Attendant Console Assignment
Attendant Overflow
Automatic Line Access
Automatic Line Search
Automatic Ringtown
Automatic Wake-up
Battery Charger
Behind PABX Operation
Centrex Operation
Class of Service
CO Line Groups
CO Line Hunting
CO Line Name Programming
CO Line Ring Types
Linear
Common Audible
Circular
Hunt
Console Assignment
Day/Night Service
Manual/Automatic Switch
Dial 9 Groups
Direct In Line
Dial By Name
Dial Mode Selection (DP/DTMF)
Dial Pulse to DTMF Conversion
Distinctive Ringing
DTMF Signaling
Dual Port Capability
End to End Signaling
Easy Installation and Operation
Flash (Programmable)
Flash Memory Backup Memory
Flexible Expansion
Flexible Ringing Assignment
Flexible Key Group Assignment
Flexible Number Plan 2, 3 or 4 Digit
Flexible Time Format 12/24 Hour
Forced Account Code Assignment
Intercom
Intercom Single Digit Assignment
Intercom Ring / Voice Select
Intercom Dialing Restriction
4
Host PABX Access
Hot line
Line Group Assignment
Loud Bell Assignment
Multiple Attendant Consoles
Multiple Trunk Groups
Night Transfer
On Call Programming
Paging
Internal
Zone
Meet Me
Password Assignment
DISA
System programming
Toll Override
Pause
Pick Up Groups
Power Fail Transfer
Security Code
Single Digit Dialing
Station Group Assignment
Station Hunting
Station Lock
System Speed Dial and Personal Speed Dial
System Date & Time Setting
System Time-Reminder Service
Telephone Directory
Toll Control
Day / Night
Tone to pulse dialing
Trunk Queuing
Trunk to trunk connections
Uniform Call Distribution
Voice Mail Compatibility
Station Features
Advisory Messages
Access to System Programming
Account Code Capability
Auto Hold
Auto Hold Recall
Automatic Call Back
Automatic Answer-Intercom
Automatic Line Access
Automatic Redial
Automatic Volume Increase
Brokers Call
Call Duration Timer (LCD Phones)
Call Waiting
Call Forwarding
All Calls
Busy
No Answer
Busy / No Answer
External
Call Pickup
Call Split
Call Transfer
Calling Name Display (LCD Phones)
Calling Number Display (LCD Phones)
Camp On
Chain Dialing
Conference
Dial By Name (LCD Phones)
Dial Access to Attendant
Direct Station Selection
Door Phone Access
Do Not Disturb (DND)
Dual Color LED
Duration Time Display (LCD Phones)
Executive Override (Barge-In)
External Call Forwarding
Flash (Open Loop Timed Flash)
Hands-free Answer Back
Hearing Aid Compatibility
Headset Compatibility
Hold (Exclusive / System)
Hold Recall
I Hold Indication
I Use Indication
Intercom
Intercom ring / voice interchange
Intercom Step Call
Intercom Voice Announce
Last Number Redial
Message Waiting
Multi-Language Display
On Hook Dialing
5
C. Installation of LYNX
Location
Choosing the Right Environment
•
System should be installed in a clean, dry, secure location. This location must have
adequate ventilation, and a temperature from 0
to 30 (32 to 86 ), with 10% to 95%
non-condensing relative humidity. DO NOT install the equipment near sources of static
electricity, excessive vibration, or water. Avoid direct sunlight.
℃
℃ ℉
℉
Installation Checklist
INSTALLATION REQUIREMENTS
MOUNTING SURFACE
AC LINE
POWER OUTLET
SURGE PROTECTION
VERIFICATION
Flat surface with adequate space for main cabinet,
power supply, wiring and optional Battery Backup
cabinet.
AC line should be dedicated exclusively to the system.
Power Outlet must be a 3-wire grounded outlet plug. The
socket outlet shall be installed near the system and be
easily accessible.
Input power Line capacity requirements - 10 amperes.
CAUTION DOUBLE POLE/NEUTRAL FUSING ON
EUROPEAN PLUGS
A Surge Protector is recommended on the dedicated AC
line.
VENTILATION AND TEMPERATURE
Humidity: 10% to 95% relative non-condensing
Temperature:32℉ to 113℉ (0 ℃ to 45 ℃).
EARTH GROUND
A proper ground connection. (14 AWG)
Lighting conditions and working space adequate for
future service.
SERVICEABILITY
Equipment Requirements
•
•
•
6
Unpack, Check and Verify Equipment - Unpack the telephone equipment boxes and verify
the contents in accordance with the packing list provided. If any discrepancies are noticed,
please contact TransTel Communications or Authorized Dealers.
Damaged Boxes - If you notice any damage to the packages, please notify both the
shipper and TransTel Communications or Authorized Dealers at once.
List of parts included in basic KSU box:
• KSU Main Cabinet
• Mounting Template
• Mounting Screws
• Station Quick Connectors
• Spare Fuses
• Cable Cover
D. Connecting the LYNX
KSU Main Panel Layout
The following illustration should be used as a reference when connecting equipment to the
LYNX KSU.
Wiring diagram located on the inside of the cable cover for all connections
7
Station Wiring
The station cabling for the LYNX should be a home run from the jack to the telephone room.
The termination should be at conventional 66 type connecting blocks or 110 type blocks or
directly to the provided station connectors. One pair twisted wiring is required for each station
location. The LYNX station ports are not digital twin ports and each station must be a home
run to either the inner or outer pair of each DDK connector. Attention to proper cabling will go
a long way towards a successful installation and minimizing service calls after installation.
Some guidelines for running station cable are as follows:
Avoid running cable parallel to fluorescent light fixtures or electrical lines not in conduit. If
these obstacles are unavoidable, run the cable at right angles across them.
Do not run station cable inside conduit already occupied by electrical wiring.
Do not run station cable near equipment with electric motors or strong magnetic fields.
Do not place station cable on the ground where it can be stepped on or rolled over by
office furniture or office equipment.
CO Line Connections
8
Make your CO line connection to the telephone company
on this connector. Pins 3 and 4 of the connector are for the
CO line.
RJ-11C (2 wire) modular connector is required.
2-conductor wiring is required.
Digital Key Telephone – DK7-21
A cable cover is provided with the KSU. Station cables enter from the bottom of the KSU.
Remove the cover and route the station cable through the hole. Terminate the station
wires with the connectors that are provided. The stations will connect to the KSU as
shown on the main panel (above) on connector locations ST1~ST4 (port11~port14).
Connect the stations to Inner pair for Port 1 and outer pair for Port 2 of the DDK
connector.
Connect Tip terminal with GRN terminal (screws) of the modular jack, Ring with RED.
There is no polarity requirement on Tip and Ring.
2-conductor wiring is required for DK series Digital Key Telephones.
Select the 1st station position. ALL phones are to be set to this position for the G1-KT
For DK7 phones the switch is located through the setting hole on the underside of the
phone. All phones should be set to port 1.
Station Connection
.
9
Single Line Telephone (connected to G1K-MBU)
10
Station cables can enter from the bottom of the KSU. Remove the cover and route the
station cable through the hole. Terminate the station wires with the connectors that are
provided. The stations will connect to the KSU as shown on the main panel (above) on
connector locations ST port 11~14, 21~24 or ST port 31~34, 41~44 (Needs G1K-TLU
installed).
Connect Tip terminal with GRN terminal (screws) of the modular jack, Ring with RED.
There is no polarity requirement on Tip and Ring.
2-conductor wiring is required for Single Line Telephones.
Music on Hold Connection
•
•
Connect the (optional) external music source to the external Music" input labelled on the
KSU.
Use a 1/8” mini plug to connect the music source to the KSU via an approved line isolation
unit.
RS232 Port Connection
Use the RJ-11 connector to terminate the RS232 cable. Then connect the RJ-11 to the KSU
with a 6 conductor line cord. Insert the line cord into the connector labeled RS-232.
Notice: Do not exceed the cable length limitation (15M / 50 feet.) for the RS232 connection
11
E. LYNX System Default Setup
The TransTel LYNX system has be setup to enable a Customer to plug it in, turn it on and then
use the system with little or no Programming changes.
The following details some of the points you should be aware of, please refer to your Manual
for more detailed information.
Lynx Numbering Scheme
Dial 9 for outside line
Dial 0 for Operator Position
Extensions: 11 – 18 with standard System, with expansion card 19 – 26 will be added
Virtual Extensions 41 and 42 can be used as Voice Mail Answer points eg Day/Night Message
Dial 89 to Record Main System Greetings (From Console, Ext 11)
Dial 86 from Extension for Voice Mail
Incoming Line Ringing Assignments
Extension 11, 12, 13, 14 will ring on all incoming calls in Day Mode
Extension 11, 12, 13, 14 will ring on all incoming calls in Night Mode
Faxibility is setup on Line 3, by default Fax call will ring extension 18 (Note: Faxibility must be
enabled by Telecom Network)
All Lines can be forwarded to Voice mail or Virtual Mail Boxes by Operator
General Setup
Digital Extensions 11,12,13,14, single line extensions 15, 16 and virtual extensions 41 and 42
have Voice Mail assigned
SLT Hook Switch Time on System set to 600ms
Centrex / Gateway Flash Time set to 800ms
Music On Hold will use Voice Mail Card
System Enabled for Clear Forward (Please note if your country uses AR you must enable)
Toll Class Of Service 0 Allows all calls (All Extensions Set to this at Default)
Toll Class Of Service 1 setup to restrict Toll calls but allow 0800 and 0508
Toll Class Of Service 2 setup to Restrict International Call
12
F. Programming Mode
F.01 Entering Programming Mode
The LYNX Phone system can be programmed from any of the DK7 series phones.
To Enter Programming:
Please press the following keys
→
→
The DK7 phone will now enter programming mode and show the below display
PROGRAM MODE: __
(01 – 95)
Important Note:
During programming of the system (While in Programming Mode) always press the –
K.
This will take you back to the main command entry screen as below:
PROGRAM MODE: __
(01 – 95)
At this screen the system is ready to have a new command entered.
F.02 Exiting Programming Mode
To Exit Programming Mode:
Please press the following keys
LYNX will ask to Back Up Changed Data
Press Save Key and System will save data to Memory
DK7 Phone will now return to normal operation.
Note: Please ensure you exit and save programming changes correctly, or you may risk losing
programming changes.
13
G. Programming the LYNX
G.01 Ring Assignments Day Mode
This program assigns each incoming Telecom line on the system to ring the desired
extensions when the system is in Day Mode, by default all incoming lines will ring on Extension
11, 12, 13 and 14. To change the ring assignments please follow the below steps.
1/ Enter Programming Mode as per Section F.01, below screen should be displayed:
PROGRAM MODE: __
(01 – 95)
2/ Enter following:
(Mode 01 = Day Ring Assignment)
(Enter Line number 01-06, is this example we are programming Line 1)
The following screen will appear, this screen will tell you what extensions will with line 1, the
below screen tells us extension 11 will ring on incoming calls on line 1.:
01-tk-IP FLX DAY
11 12 13 14
tk=Trunk No. (01-06)
(Extension 11, 12, 13, 14 set to ring)
If you want to change the extensions that are ringing you can over write the above entries,
the following example will make Extension 11, 12 and 14 ring on Line 1.
Note: To remove a row of entries in this form and start with a blank form, press [REDIAL]
before entering digits. This will remove all current entries.
Enter following:
(This enters extension 11)
(This enters extension 12)
(This enters extension 14)
(This removes 14 from the fourth entry and blanks the entry)
Note: If you pressed [REDIAL] before entering digits, it is not necessary to enter
as the fourth entry will already be blank.
The Phone Display screen will look like below
01-tk-IP FLX DAY
11 12 14 00
14
tk=Trunk No. (01-06)
(Extension 11, 12 and 14 set to ring)
To Confirm the above setting press
To return to Program Start Point press
Key
If you have completed your programming exit system programming as per section
B.02
15
G.02 Ring Assignments Night Mode
This program assigns each incoming Telecom line on the system to ring the desired
extensions when the system is in Night Mode, by default all incoming lines will ring on
Extension 11, 12, 13 and 14. To change the ring assignments please follow the below steps.
1/ Enter Programming Mode as per Section F.01, below screen should be displayed:
PROGRAM MODE: __
(01 – 95)
2/ Enter following:
(Mode 01 = Day Ring Assignment)
(Enter Line number 01-06, is this example we are programming Line 1)
The following screen will appear, this screen will tell you what extensions will with line 1, the
below screen tells us extension 11 will ring on incoming calls on line 1.:
02-tk-IP FLX Night
11 12 13 14
tk=Trunk No. (01-06)
(Extension 11, 12, 13, 14 set to ring)
If you want to change the extensions that are ringing you can over write the above entries,
the following example will make Extension 11, 12 and 14 ring on Line 1.
Note: To remove a row of entries in this form and start with a blank form, press [REDIAL]
before entering digits. This will remove all current entries.
Enter following:
(This enters extension 11)
(This enters extension 12)
(This enters extension 14)
(This entry 14 from the fourth entry and blanks the entry)
Note: If you pressed [REDIAL] before entering digits, it is not necessary to enter
as the fourth entry will already be blank.
16
The Phone Display screen will look like below
02-tk-IP FLX Night
11 12 14 00
tk=Trunk No. (01-06)
(Extension 11, 12 and 14 set to ring)
To Confirm the above setting press
To return to Program Start Point press
Key
If you have completed your programming exit system programming as per section
B.02
17
G.03 Setting Time / Date on System
This program allows you to set the System time. To set time please follow the below
steps.
1/ Enter Programming Mode as per Section F.01, below screen should be displayed:
PROGRAM MODE: __
(01 – 95)
2/ Enter following:
(Mode 11 = Day Ring Assignment)
(Press the SAVE key)
11-IP Date / Time
08 27 06 18 16 4
The following screen will appear, this screen will tell you what the current Date and
Time in the following format MM DD YY HH MN D .(See below Table)
Data
MM
DD
YY
HH
MN
D
Value
01-12
01-31
00-99
00-23
00-59
1-7
Item Description
Month......................
Day........................
Year.......................
Hour.......................
Minute.....................
Week day (Monday = 1, Tuesday =
2)..
3/ Enter New Date and Time
MM DD YY HH MN D
To return to Program Start Point press
Key
If you have completed your programming exit system programming as per
section B.02
18
G.04 Setting Toll Restriction on Extensions
This program allows you to set a Toll Bar on an extension, The Lynx system has three Toll
Classes set up.
Class 0 = Allows all calls, no numbers are Barred.
Class 1 = Local Calls only, also allow 0800 and 0508
Class 2 = National Calls Only, International calls are barred.
To change an extensions Toll Class please follow the below steps.
1/ Enter Programming Mode as per Section F.01, below screen should be displayed:
PROGRAM MODE: __
(01 – 95)
2/ Enter following:
(Mode 41 = Extension Program)
Enter the extension number you want to program (Example Extension 11)
Enter Toll mode
Press Save Key
You should see the below displayed
41-11-05 STSTP
1 1 0 1 0 0 11
3/ Enter the Toll Class you would like for the extension
In this example we entered Class 1 for Local calls only, the first 1 is for when
the system is in Day Mode, the second 1 for if the system is in Night Mode.
Press Save Key
To return to Program Start Point press
Key
If you have completed your programming exit system programming as per section
B.02
19
G.05 Setting Music On Hold
This program allows you to set the System MOH source, by Default the TransTel Lynx
will use “on board” pre-recorded Music on Hold. You can set the MOH source to an
external device (see section D).
1/ Enter Programming Mode as per Section F.01, below screen should be displayed:
PROGRAM MODE: __
(01 – 95)
2/ Enter following:
(Mode 11 = Day Ring Assignment)
(Press the SAVE key)
05-08-IP SYS PAR
3 0 3 0 7 2 4 0
The above screen will appear.
3/ Enter the setting required
= Use Lynx internal Music
= Use External Input
To return to Program Start Point press
Key
If you have completed your programming exit system programming as per
section B.02
20
G.06 Answer Incoming Calls Via Auto Attendant
One of the strong points of the Lynx is the ability to utilize the built in Auto Attendant
and Voice Mail. To enable the Auto Attendant to answer, select the following.
i
Auto Attendant answering can be enabled and disabled on each incoming line. This
allows you the flexibility to have some incoming lines answered automatically and
others to be answered by a live attendant.
1/ Enter Programming Mode as per Section F.01, below screen should be displayed:
PROGRAM MODE: __
(01 – 95)
2/ Enter following:
(Press the SAVE key)
35-01-04 TK SPEC
0 1 0 0 3 0 0 0
The above screen will appear.
3/ Enter the setting required
= Use Auto Attendant/ DISA for Day Service and Night Service
(Press the SAVE key)
This will advance you to incoming line 02. You may make the same change on all lines
for auto attendant to answer all lines or you may choose to have auto attendant
answer only certain lines.
The example above shows how to program incoming line 01. For line 02, you
would replace the 01 entry shown above with 02.
This example activates Auto Attendant during Day Service and Night Service. There
are many options you may elect to apply to the Auto Attendant. For more information,
see the master installation manual and read the information regarding DISA/Auto
Attendant function.
21
G.07 Default Lynx To Factory Settings
This program allows you to default the TransTel Lynx to Factory Settings.
1/ Enter Programming Mode as per Section F.01, below screen should be displayed:
PROGRAM MODE: __
(01 – 95)
2/ Enter following:
System Reset
Press Save Key
Press Digit 2
System phone will give confirmation Tone and Screen will return to below status
PROGRAM MODE: __
(01 – 95)
The next step is to reset the Voice Mail Card
3/ Enter following:
System Reset
Press Save Key
Press Digit 8
System phone will give confirmation Tone and Screen will return to below status
PROGRAM MODE: __
(01 – 95)
If you have completed your programming exit system programming as per section
B.02
22
H. Data Backup
H.01 Before Turning Off Power
Before Powering Down the Lynx System please complete following entry from any DK7
Phone.
This will tell the system to backup any customer data in its RAM Memory so no data is lost.
23
1562 Park Lane South, Suite 400
Jupiter, FL 33458
http://www.transtelcommunications.com
All data and specifications are subject to change without notice.
Download